10 of the
149 complaints about the 2023 Ford Explorer are about the
body and structure — 7% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
10,000 miles.
The paint is starting to bubble and flake off from inside the vehichle doors by the seam where corrosion under the paint has started. I have looked at multiple complaints from other explorer owners and this is a common issue that ford does not want to fix. There sheet metal is contaminated with “white oxidized rust underneath the paint causing the bubbling and paint letting go resulting in further rust.
NHTSA complaint #11758266 — an unverified report by a vehicle owner.
Parker, CO
STRUCTURE:BODY
Sunroof retractable headliner
NHTSA complaint #11735827 — an unverified report by a vehicle owner.
Reisterstown, MD
STRUCTURE:BODY
The sunroof leaks water when fully closed. Especially noticeable when going through car wash.
NHTSA complaint #11688284 — an unverified report by a vehicle owner.
Arrington, TN
STRUCTURE:BODY
The A piller molding on BOTH sides of the windshield has been blown off. When blown off it cracked the windshield. This resulting in a hazard to drivers around but also the fuel economy of the car.
NHTSA complaint #11652734 — an unverified report by a vehicle owner.
Lubbock, TX
STRUCTURE:BODY
Around 20,000 miles, I took my vehicle to the dealer due to rattling and knocking in the front right wheel well and it was discovered the stabilizer arm was cracked. Received the vehicle back, and approximately 1000 miles later, there is rattling at the front driver and passenger wheel well and squeaking going down the road. The sounds coming from vehicle are that of a 40-year-old vehicle.
NHTSA complaint #11648886 — an unverified report by a vehicle owner.
The contact owns a 2023 Ford Explorer. The contact stated that while driving at various speeds, there was an abnormal rattling and popping sound coming from the passenger's side. The contact also stated that the steering wheel would veer to the left or right directions independently while driving. No warning lights were illuminated. The vehicle was taken to a local dealer where it was diagnosed that the front passenger's strut needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The approximate failure mileage was 10,000.
NHTSA complaint #11634824 — an unverified report by a vehicle owner.
Mt. Orab, OH
STRUCTURE:BODY
While driving the vehicle, I noticed a sound like something was flapping in the wind. I checked around and under the vehicle and noticed the bottom of the back bumper was loose. I took the vehicle to the dealership where it was purchased. They told me there was nothing broken or loose. They also told me the stabilizing piece that is usually on the bumper is taken off to install the hitch and nothing is put back on the bumper to secure it. The hitch on my vehicle was factory installed. This is a safety issue in that the bumper, or pieces of it, could break off while driving causing an accident or injury. In addition, the damage to my vehicle could be substantial.
NHTSA complaint #11615810 — an unverified report by a vehicle owner.
at 60,000 milesArrington, TN
STRUCTURE
The contact owns a 2023 Ford Explorer. The contact stated while driving at approximately 80 MPH, the driver's side exterior A-pillar trim dethatched from the vehicle. Additionally, upon inspection, it was discovered that the passenger’s side A-pillar trim was loosened and unsecured. The cause of the failure was not yet determined. The local dealer and manufacturer were contacted but no assistance was provided. The failure mileage was 60,000.
NHTSA complaint #11611324 — an unverified report by a vehicle owner.
at 4,000 milesBliss, ID
STRUCTURE
The contact owns a 2023 Ford Explorer. The contact stated that while driving at an undisclosed speed, the wheel well inner liner fell onto the tire. The wheel well liner was rubbing on the tire. The tires were rubbing with ice, mud, and snow in the wheel well. The vehicle was taken to the local dealer, where it was diagnosed that the bracket and bolts for the wheel well liner were missing. The vehicle was not repaired. The manufacturer was contacted and informed the contact that there was no repair coverage on the vehicle for the failure. The failure mileage was 4,000.
NHTSA complaint #11594860 — an unverified report by a vehicle owner.
Bloomfield, MI
STRUCTURE:BODY
For a week before 3/19/24, the driver door made increasing crunching noises when opened and closed. On 3/20/24 the driver door would not open and was subsequently left at Dean Sellers Ford for diagnosis and repair. The dealer relayed that there was a repair advisory on this issue which related to closed investigation / action PE23-013. On 3/21/24, the repair was completed and paid even though Ford Motor has previously agreed to announce a recall by March 2024. As on 4/2/24, no recall notification has been announced or received.
NHTSA complaint #11580499 — an unverified report by a vehicle owner.