2015 Ford F-150 steering problems

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Pulling into traffic the truck suddenly shifts from fifth gear to second causing the vehicle to suddenly slow which makes getting slammed in the rear by another vehicle highly likely. At high speeds on the highway it becomes dangerous to change lanes and expect the truck to maintain speed. This problem is occurring frequently now so an accident is likely to occur. I want a loaner until Ford fins and makes the fix available.

NHTSA complaint #11748163 — an unverified report by a vehicle owner.

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Subject: Safety Defect Report – 2015 Ford F-150 Clock Spring Failure To Whom It May Concern at NHTSA, I am writing to report a safety defect in my 2015 Ford F-150 (VIN: [XXX] ). The steering wheel clock spring has failed, which prevents the use of steering wheel controls to cycle through and monitor critical vehicle information. This creates a safety risk because the driver cannot access important vehicle data while driving. I contacted Ford Motor Company to request assistance, as the repair was quoted at $700. Ford acknowledged my request but refused to provide assistance, stating the vehicle is outside of warranty. However, the clock spring is a safety-critical component that should not fail under normal use. Ford has issued recalls for clock spring failures on other vehicles, which indicates this can be a systemic safety issue. This failure compromises safe vehicle operation and should be investigated as a potential recall matter. Thank you for your attention to this issue. Sincerely, [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11689219 — an unverified report by a vehicle owner.

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This is the 2nd time this has happened in 2 years. I have my truck turned off completely and locked and go to get back in it a few hours later and I open my door and the gas from the airbag has completely filled up the cab of my 2015 f150. I turn the truck on and it’s like it’s been in a wreck, all the lights on the dash are on, and it’s saying my airbags are deployed which the gas that fills the airbag did deploy, and it keeps telling me to contact 911. How does this keep happening without ford making a recall or not taking responsibility. It could seriously hurt or I hurt me or my family.

NHTSA complaint #11683835 — an unverified report by a vehicle owner.

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For the past 3 days, I have had intermittent loss of steering from a power steering failure while driving on interstates/highways. Almost completely unable to steer it to safety on the side of the road. Ford has a recall(15S18), but I was told its vin-specific. My truck's vin does not fall under the recall, yet im having the same problems as the recall claims. Reaching out to see if this can be resolved and have a recall initiated. Thank you

NHTSA complaint #11674575 — an unverified report by a vehicle owner.

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I am the original owner and from the start of ownership in 2015 I noticed after 30 plus minutes of driving when making a sweeping left turn, like around an S turn in a road, the steering wheel would have resistance. At the point of resistance if I go back to the right it is smooth. Try to turn left and again it near hangs up. Just a notable amount of resistance. I had the extended warranty and have my truck regularly serviced by the local Ford shop. They could never duplicate my concerns over the years. I suspect they are not driving it long enough and/or not making a seeping turn. I do have concerns that the steering box will lock up and thus result in a serious accident. I had the intermediate shaft replaced, no difference. Ball joints inspected, all good. I always have fresh tires on and the brakes are in top condition with new rotors. Still hangs up. My research points to the gear box which is a very costly repair. My vehicle is now out of warranty. I have never taken my vehicle off road. There are enough online reviews regarding this issue that I believe Ford should recall and put new steering boxes in at no cost to the owner.

NHTSA complaint #11604226 — an unverified report by a vehicle owner.

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The 2015 F150 shifted itself from drive at 60mph to 1st gear. I as leading traffic when this occurred. The rest of traffic went around me as, I went to shoulder of rd. The F150 shuttered and was unable to be steered safely off the road. Warning lights flashed but as a driver I was unable to watch as traffic behind me was more important then watching F150. As a Simi was also close to me. This was a very scary event! As my husband was with me and is [XXX] he doesn't drive. Smoke came from under the vehicle. I see this is a common accurate with the F series of 2014. I would suggest checking the 2015. We have since had it fixed and it now drives better. I noticed a marked difference, from when I purchased it a few mos. Earlier. Seriously it could have been a wreck. Strong driving instinct is what saved us this time. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11598331 — an unverified report by a vehicle owner.

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Put truck in reverse and backed up. Then put gear shift into Drive and the gear got stuck in Neutral and won't budge. A Ford recall for 2014 was issued the same day but I believe based on this same issue, 2015 models need to be included in the 6/25/2024 recall also.

NHTSA complaint #11596847 — an unverified report by a vehicle owner.

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As I was driving my 2015 Ford F150 ( 53453 miles)today the electronic power steering quit working and locked the steering wheel as I was rounding a long left turn. As I was coming out of the corner the steering wheel locked and continued to turn left causing me to cross the center line and enter into oncoming traffic.Luckily for me and everyone else the driver of the oncoming car saw me coming over and responded accordingly. I had to force the steering wheel to the right to get the vehicle to respond. Once I had the truck back in my lane the steering started binding and three different faults appeared on the dash. 1. Electronic Power Assist 2. Advance Trac 3. Hill Start Assist. The locking (binding) steering wheel continued for the next 8 miles until I was able to get it safely off the highway. After shutting the vehicle off and restarting it the faults were no longer showing and the steering started working properly. After researching this online it appears to be a very very serious issue with these trucks. I also see that this issue has been reported to the NHTSB by other people with the same vehicle. If not for the alert driver in the oncoming lane there would have been a serious head on collision with sever injuries. I have no choice but to drive this vehicle not knowing if or when this will occur again. This is an issue that more than likely will result in fatalities. I am hoping this will be investigated with top priority.

NHTSA complaint #11581611 — an unverified report by a vehicle owner.

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The airbag cover on the steering wheel is separating/cracking along the mould lines and near the emblem.

NHTSA complaint #11547642 — an unverified report by a vehicle owner.

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Vehicle was traveling down the roadway, attempted to make a right turn when vehicle lost steering control and vehicle drive straight into the curb and over the sidewalk. After which the truck threw a code for "power steering assist fault" This feature should not be disable while In motion. It caused an accident.

NHTSA complaint #11527976 — an unverified report by a vehicle owner.

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The contact owns a 2015 Ford F-150. The contact stated that after starting the vehicle, the steering wheel seized, with an unknown warning light illuminated. The vehicle was towed to the dealer where the steering gear was replaced. The contact stated that Part Number: GL3Z3504C was replaced. The manufacturer was made aware of the failure. The failure mileage was approximately 139,318.

NHTSA complaint #11524396 — an unverified report by a vehicle owner.

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I let my 83 year old mother use my truck due to expected extreme weather in Houston. While making a right hand turn the steering seized and she had to brake hard to avoid hitting a mailbox. Neither the tow truck drivers nor I could budge the wheel, even to allow it to be put on a flatbed or towed backwards without being sideways. Several error codes paged through the dash upon failure but the only other symptoms was that she said it felt like the steering wheel wanted to fight her right before it happened. Diagnosis - Failed EPAS Electric Power Assisted Steering rack. I take issue with a steering assist system being allowed to catastrophically fail with no warning or ability to manually maneuver safely to the side of the road. My mother could have been killed!

NHTSA complaint #11521653 — an unverified report by a vehicle owner.

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When driving my truck on the freeway the steering became hard to turn and to control the truck. Steering wheel would turn and click but hard to keep straight on road. was able to drive slowly to a auto repair shop, almost nearly crashed into railing on freeway. Took 190 days for ford to deliver the part. (Sounds like this happened before to other vehicles). The issue was the steering gear stoped working.

NHTSA complaint #11519026 — an unverified report by a vehicle owner.

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My steering rack went out. This caused the truck to sway all over the road and was impossible to correct its path.

NHTSA complaint #11504448 — an unverified report by a vehicle owner.

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The contact owns a 2015 Ford F-150. The contact stated that while at red light and attempting to turn the steering wheel to the left when the steering wheel suddenly seized and continues to drive the vehicle forward. The contact stated that they had to apply an excessive amount of force to brake the locking of the steering wheel, however, this caused them to turn to the left an excessive amount. The contact stated shortly after when attempting to turn to the right the failure reoccurred. The contact stated the failure occurred intermittently. There were no warning lights. The contact took the vehicle to the dealer who were not able to diagnose the failure, however, they did state the failure seemed to relate to NHTSA Campaign Number: 15V279000 (Steering). The vehicle had not been repaired as of yet. The manufacturer was made aware of the failure and confirmed the vin was not included. The approximate failure mileage was 100,000.

NHTSA complaint #11488395 — an unverified report by a vehicle owner.

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The steering assist (i.e. power steering) on this vehicle had a "sudden" and "complete" failure as I was making a 90 degree right hand turn. There was no prior warning. The failure caused me to almost drive into the ditch on the side of the road. Fortunately, I was driving slow on a rural road with no other traffic at the time. Had this happened on a heavy traffic road, this failure could have caused a bad accident. This failure is available for inspection. However, I plan to take this vehicle in to an independent service center on Moday, August 15, 2022 for repair. Currently, the steering wheel is "extremely" hard to turn. I now get the following warning messages when I start the vehicle, which started only after the failure occurred - "Steering Assist Fault Service Required."

NHTSA complaint #11479221 — an unverified report by a vehicle owner.

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I have 2015 f150 and when I tow my camper on the highway at 60mph the front steering starts to pull from left to right and is very unsafe to drive

NHTSA complaint #11434429 — an unverified report by a vehicle owner.

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When driving on the highway an alert popped up on the dash stating Hill Descent Control Fault which was followed quickly by Service Advancetrac and a yellow wrench and see manual. These warning continued to cycle and the truck seemed to lose ability to maintain speed as is slowed down and the steering became difficult. I was able to get it off the highway without incident as there were not many vehicles on the road, but if it would have been busy, I would have been in trouble. Once on the shoulder I placed it in park and the truck began to shudder and run rough. I turned the truck off and let it sit for a few minutes and then restarted it. Upon restart everything appeared normal and there were no warnings, I was able to continue to my destination. I called the dealership and they sounded like they had heard this story before and told me I could bring it in within a weeks time. I was also told that it would not cause any damage to continue to drive it. While waiting for the repair I did have to continue to drive it and this same thing would happen randomly just going down the road and all of the sudden you get a warning lose the ability to maintain speed and steering becomes difficult. Being on the highway in this situation is dangerous since you never know when it might occur. After going to the dealership they listed the repairs on my form as: installed BL3Z9E926 B Throttle Body and Motor Asy installed BL3Z 12029 C Coil Asy - Ignition installed BL3Z 12A402 A Boot - Ignition wire prot (5 items) installed CYFS 12 YT4 Spark Plug (6 items) The parts and labor of this repair came to $972.56. I have read forums online that that state others have had this repair done as well and some people say their steering rack was replaced as well. This repair was just done yesterday (6-26-21) and I am hopeful that it will fix the problem. I feel that based on the reading I have done this has happened to lots of people and is dangerous, so I wanted to report my incident.

NHTSA complaint #11422398 — an unverified report by a vehicle owner.

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driving on highway lost power steering on vehicle, steering assist fault-advancetrac warning and hill start assist not available warnings came on on dashboard. There were no prior warning lights leading up to the incident. Car was very difficult to handle and was not easy to get off the road - luckily it was 5 am and no other cars were on the road. car was taken to dealership where the said new steering gear rack and pinion is needed the car has only 52,000 miles on it

NHTSA complaint #11419240 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING 65 MPH, THE STEERING WHEEL BECAME DIFFICULT TO TURN. THE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE CONTACT COASTED TO THE SIDE OF THE ROAD AND TURNED OFF AND RESTARTED THE VEHICLE HOWEVER, THE FAILURE RECURRED. THE CONTACT DROVE THE VEHICLE TO HIS RESIDENCE. THE VEHICLE WAS NOT TAKEN TO A DEALER OR AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 80,000.

NHTSA complaint #11376714 — an unverified report by a vehicle owner.

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THE VEHICLE FEELS EXTREMELY DANGEROUS WHEN DRIVING. STEERING DRIFTS, WANDERS OR FEELS "LIGHT" AT SPEEDS APPROXIMATELY 25-55 MPH, WHEN CHANGING LANES OR TURNING THRU CURVE IN ROAD. THE ISSUE OCCURS EVERY SINGLE TIME I DRIVE THE VEHICLE. IT SEEMS TO BE AN ISSUE RELATED TO ELECTRIC POWER STEERING (EPAS), STEERING ANGLE SENSOR, AND/OR SOFTWARE RELATED. IT DOES NOT FEEL LIKE A MECHANICAL ISSUE ... NOT BAD ALIGNMENT, TIRE PRESSURE, TIRE WEAR, ETC. IT FEELS EXACTLY AS DESCRIBED HERE FROM FORD F150 FORUM: SSM 47589 - 2016-2018 F-150 - STEERING SYSTEM PULL, DRIFT, AND/OR WANDER - DIAGNOSTIC UPDATE SOME 2016-2018 F-150 VEHICLES MAY EXHIBIT A STEERING DRIFT, PULL, AND/OR WANDER. TO DIAGNOSE THESE CONDITIONS REFER TO PINPOINT TEST (PPT) H - STEERING SYSTEM PULL, DRIFT, WANDER OR STEERING WHEEL IS OFF CENTER IN WORKSHOP MANUAL (WSM) SECTION, 211-00. DO NOT USE PPT I - POOR RETURNABILITY STICKY STEERING OR BINDING TO DIAGNOSE DRIFT, PULL, AND/OR WANDER SYMPTOMS. THESE PINPOINT TESTS ARE IN THE PROCESS OF BEING UPDATED. HTTPS://WWW.F150FORUM.COM/F118/2016-2018-F-150-STEERING-SYSTEM-PULL-DRIFT-WANDER-SSM-47589-A-429311/

NHTSA complaint #11366340 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED WHILE DRIVING 50 MPH WITH THE CRUISE CONTROL ACTIVATED, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT ATTEMPTED TO DEPRESS THE BRAKE PEDAL HOWEVER, THE VEHICLE WAS DIFFICULT TO STOP. THE CONTACT STATED AFTER DRIVING OVER A BUMP IN THE ROAD, THE CONTACT WAS ABLE TO TURN THE STEERING WHEEL AND DEPRESS THE BRAKE PEDAL TO STOP THE VEHICLE ON THE SIDE OF THE ROAD. THE CONTACT STATED THE AIR BAG WARNING LIGHT WAS ILLUMINATED. THE CONTACT CONTINUED DRIVING TO HIS DESTINATION. AFTER DRIVING 30 MILES, THE AIR BAG WARNING LIGHT TURNED OFF INDEPENDENTLY. THE CONTACT STATED WHILE EXITING THE VEHICLE HE STARTED TO SMELL ELECTRICAL FUMES. THE VEHICLE WAS TAKEN TO JOE HALL FORD LOCATED AT 1617 21ST ST, LEWISTON, ID 83501, (208) 746-2391, AND THE MECHANIC WAS UNABLE TO DUPLICATE THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INCLUDED IN NHTSA CAMPAIGN NUMBER: 20V332000 (SERVICE BRAKES, HYDRAULIC). THE MANUFACTURER HAD BEEN INFORMED OF FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 42,000.

NHTSA complaint #11361526 — an unverified report by a vehicle owner.

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I OWN A 2015 FORD F150 AND WHILE GOING THROUGH THE MCDONALDS DRIVE THROUGH, AT APPROX 5 MPH I LOST POWER STEERING UNABLE TO TURN LEFT OR RIGHT. ERRORS DISPLAYED ON DASH FOR ELECTRONIC POWER ASSIST FAULT, ADVANCE TRAC FAULT, HILL START ASSIST FAULT. ALSO NO CRUISE CONTROL. PULLED OVER IN AN EMPTY PARKING SPOT, SHUT DOWN THE TRUCK AND RESTARTED THE TRUCK, BUT THERE WAS NO CHANGE TO THE STRING. UNABLE TO DRIVE FURTHER, I HAD TO HAVE THE TRUCK TOWED TO NEARBY DEALERSHIP GREENWAY FORD IN ORLANDO. PER THE SERVICE DEPARTMENT, THE STEERING CONTROL MODULE IS BAD AND WILL REQUIRE REPLACEMENT OF THE STEERING RACK. COST TO ME $1700. I PURCHASED CERTIFIED PRE-OWNED EXTENDED WARRANTY, BUT UNFORTUNATELY THE WARRANTY DOESN'T COVER STEERING RACK. I AM GRATEFUL WE WERE NOT DRIVING ON THE HIGHWAY, AS THIS COULD HAVE TURNED OUT HORRIBLY.

NHTSA complaint #11353804 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2015 FORD F-150. THE CONTACT STATED THAT WHILE DRIVING AT 25 MPH, THE VEHICLE LOSS POWER STEERING ASSIST AND BECAME DIFFICULT TO STEER. THE CONTACT STATED THAT THE SERVICE POWER STEERING ASSIST WARNING LIGHT WAS ILLUMINATED. THE VEHICLE WAS TURNED OFF AND RESTARTED HOWEVER, THE FAILURE PERSISTED. THE CONTACT CALLED GROOVE FORD LOCATED AT 10039 E. ARAPAHOE RD, CENTENNIAL, CO 80112, (720) 466-2895, TO SCHEDULE AN APPOINTMENT. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 41,980.

NHTSA complaint #11341332 — an unverified report by a vehicle owner.

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AS I TURN MY TRUCK TO THE LEFT THE STEERING GETS STUCK A BIT AND REQUIRES FORCE TO GET THE STEERING WHEEL BACK FROM THAT POSITION. SOMETHING APPEARS TO BE GETTING HUNG UP.

NHTSA complaint #11337843 — an unverified report by a vehicle owner.

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I HAVE A 2015 FORD F150. WHEN DRIVING ON THE HIGHWAY, I GET A LOSS OF STEERING CONTROL WHILE I AM TRYING TO CENTER MY STEERING WHEEL AFTER TURNING RIGHT OR LEFT AND SOMETIMES IT MAKES ME GO INTO ANOTHER LANE FROM TRYING TO GAIN CONTROL.

NHTSA complaint #11330229 — an unverified report by a vehicle owner.

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WHILE DRIVING DOWN THE ROAD APPROX 50MPH POWER STEERING WAS LOST. ERRORS DISPLAYED ON DASH FOR ELECTRONIC POWER ASSIST FAULT, ADVANCETRAC FAULT, HILL START ASSIST FAULT. ALSO NO CRUISE CONTROL. AFTER PARKING OVERNIGHT, PROBLEM WAS NOT PRESENT ON RESTART; AFTER 5MIN OF DRIVING, ALL FAULTS REAPPEARED AND HAVE PERSISTED CONTINUALLY WITHOUT GOING AWAY.

NHTSA complaint #11327598 — an unverified report by a vehicle owner.

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THE TRUCK SEEMS TO BE RUBBING AND SHAKING. SOMEONE SAID MAKE THE HUBS AND BEARINGS

NHTSA complaint #11306343 — an unverified report by a vehicle owner.

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TRUCK CONSTANTLY WANDERS WHEN DRIVING WHEN YOU TURN LEFT THEN BACK TO CENTER IT WANDERS BACK LEFT WHEN YOU TURN RIGHT BACK TO CENTER IT WANDERS BACK RIGHT AT SLOW SPEEDS OR HIGHWAY SPEED TOOK TO DEALER GRIFFETH FORD WAS TOLD AFTER THEY TEST DROVE IT'S FINE IT'S HOW THESE NEW FORDS HANDLE OUR WHOLE FAMILY HAS FORD VEHICLES 2014 THROUGH 2017 NOT ONE HANDLES THIS WAY SOMETHING IS NOT RIGHT JUST GETTING BLOWN OFF BY FORD

NHTSA complaint #11297183 — an unverified report by a vehicle owner.

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WHILE TURNING MY STEERING WHEEL ALONG A CURVE ON A STATE HIGHWAY GOING APPROXIMATELY 40 TO 55 MPH, THE WHEEL HAS TO BE RESET TO THE CENTER. ON YOUTUBE A VIDEO BY CHRIS PETERSON, CALLED "STEERING ISSUE IN 2016 F150 PULLING TO LEFT" IS IDENTICAL TO MY PROBLEM. BELOW UNDER DOCUMENT I DOWNLOADED THE HYPERLINK FROM YOUTUBE. THIS PROBLEM CONTINUES TO HAPPEN, I FIRST NOTICED IT THIS PAST SPRING.

NHTSA complaint #11289610 — an unverified report by a vehicle owner.