2016 Ford F-150 transmission problems

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving 70 MPH, the transmission unexpectedly downshifted to 3rd gear. The contact received notification of NHTSA Campaign Number: 26V237000 (Power Train); however, the dealer and manufacturer stated that the VIN was not included in the recall, and the fault code listed in the recall was not retrieved from the vehicle. The contact stated that after the vehicle skidded on the roadway after the unexpected downshift, there was an orange WRENCH light illuminated on the instrument panel. The manufacturer was notified of the failure. The vehicle was not repaired.

NHTSA complaint #11762837 — an unverified report by a vehicle owner.

POWER TRAIN

In April of this year my 2016 F150 began having issues related to the automatic transmission. Symptoms included unexpected and irregular downshifting from 6th gear into 4th gear while traveling on the highway, random and irregular shifting from gear to gear, and not gearing down below 3rd gear when coming to a complete stop. While these symptoms were happening the truck displayed the MIL and powertrain warning lamp. These issues put myself and others at risk because having the vehicle unexpectedly downshift while traveling at a high speed causes the vehicle to become difficult to control, increasing the risk of a crash. It is also difficult for the vehicle to increase speed in a timely and safe manner when it is starting out in 3rd gear. In May I received a recall notice from Ford, eventually in July having the dealer closest to me perform a PCM software upgrade. While waiting for Ford to make this software upgrade available I received a notice from Ford referencing Customer Satisfaction Program 26N04. This notice states that if my vehicle set a MIL and/or powertrain warning light (which my vehicle did both) I may need to get the transmission molded leadframe replaced as part of this recall program. When I picked up my vehicle from servicing dealership I was informed my vehicle "did not have the appropriate code" to warrant this repair. However, the software upgrade performed has done nothing to fix the problem I am experiencing. My vehicle still downshifts randomly and unexpectedly while displaying a powertrain warning light, and making my vehicle unsafe for highway travel.

NHTSA complaint #11762601 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact received an unknown recall notification. The dealer was contacted by phone and scheduled an appointment for a technician to pick up the vehicle. The technician drove the vehicle to the dealer. The unknown recall repair was completed. The contact received a phone call from the dealer and was informed that while the technician was in route and driving the vehicle back to the residence, the transmission independently shifted from fourth gear to first gear. The technician drove the vehicle to the dealer. The vehicle was with the dealer for two weeks. The contact received a phone call and was informed that no warning lights were displayed, and the failure could not be duplicated. The contact was informed to pick up the vehicle. The dealer informed the contact that there was no fix available. The contact was informed that the dealer would not be offering any additional repairs. The contact stated that the vehicle had no issues prior to the unknown recall repair. The failure mileage was approximately 128,000.

NHTSA complaint #11762117 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that vehicle was taken to the local dealer for a recall repair associated with the PCM reprogramming. Upon retrieval, the vehicle went into LIMP Mode while driving. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted to a lower gear, and the vehicle lost motive power. The dealer was contacted and provided the contact with an estimate for a diagnostic test. The contact spoke with a supervisor, but no additional assistance was provided.

NHTSA complaint #11761800 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under an undisclosed recall; however, the recall repair failed to prevent a failure. The contact stated that while driving at an undisclosed speed, the vehicle hesitated while upshifting or downshifting between 4th and 6th gear. The same local dealer was contacted and advised the contact that the 4th and 6th clutches were burned. The manufacturer was made aware of the failure. The failure mileage was approximately 249,000.

NHTSA complaint #11761866 — an unverified report by a vehicle owner.

POWER TRAIN

I would like to file complaint against Ford for their latest recall (26N041) and how they are not doing replacing the defective Lead Frame in customers vehicles. It's a big scam and a waste of time. I brought my 2016 Ford F-150 in for Ford’s latest recall (26N04) affecting 2015–2017 models due to the transmission leadframe issue. I explained that I’ve been dealing with an intermittent problem for the past seven months: while driving, the gear indicator lights on the dash begin to flicker, and when that happens, the transmission shifts extremely hard and slams into the next gear. Ford kept my truck for a week and told me they were unable to duplicate the issue. They stated that multiple technicians drove the vehicle and none of them observed any problems. When I arrived to pick it up, I was handed a bill for more than $250 for a diagnostic fee. Within four miles of leaving the dealership, the gear indicator lights began flickering again. It’s difficult to accept that several technicians drove the truck over multiple days and never encountered the issue I experienced almost immediately. The entire process felt like a waste of time and money, and I’m left without any resolution to a problem that clearly still exists. They are not honoring the recall, they are trying to charge customers for the repair.

NHTSA complaint #11761760 — an unverified report by a vehicle owner.

POWER TRAIN

Truck downshifts into low gear, yellow wrench and engine light come on and the truck goes into limp mode, no warnings or anything. These symptoms first started about 5 months ago and I have stopped driving the truck for that time. I took it to the dealer after looking it up and seeing there was a recall 26S28 for the molded leadframe. At the dealer they told me they couldn't perform the service because my truck was showing codes: P061A-00, P0720-00, and P0722-00 and they needed: P0705, P0706, P0707, P1702 to perform the recall service. My codes also point to the molded leadframe but the speed sensors instead of the range sensors.

NHTSA complaint #11761206 — an unverified report by a vehicle owner.

POWER TRAIN

XXX, my Ford F-150 began experiencing serious and unpredictable transmission shifting problems. The truck would downshift unexpectedly while traveling at various speeds. At times, it would not downshift properly when coming to a complete stop, and it would sometimes shift back up into third gear from a complete stop at a stoplight.On one occasion, while traveling approximately 65 mph, the truck unexpectedly downshifted. The sudden change in the vehicle's behavior was extremely unsettling and made me concerned about maintaining control. What made the situation even more frightening was that I had no center lane or safe area to pull over without potentially becoming a hazard to the traffic around me. I had nowhere to simply get out of the way and figure out what was happening. That is an extremely unsettling feeling when you are traveling at highway speeds. Another incident was even more frightening. While traveling approximately 55 mph on the highway, the truck unexpectedly downshifted while a logging truck was traveling directly behind me. Fortunately, I was able to maintain control of the vehicle and safely pull onto the shoulder. I contacted my local Ford dealer and was told that its a Software repair, was not yet available and that I would need to wait for Ford's software fix. Extremely concerned about continuing to drive a vehicle that was behaving this way, I contacted Ford directly and asked Is it safe to continue driving the vehicle? Response -Ford was not advising owners to discontinue operation of the vehicle. Took place on XXX, at approximately 8:11 a.m. with Ford representative [XXX]. On XXX, I bring the truck to the Ford dealership for the software update. I received the vehicle back the same day, expected the problem had finally been corrected. Like I never had the truck "software" fix. Back to dealership - they redid the software fix, not fixed. No codes, and still no fix for the transmission shifting. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11760891 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to a dealer to be serviced under NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was not experiencing any failure prior to the recall repair; however, after the recall repair was completed, the transmission started downshifting roughly and would not shift beyond second or third gear, creating a severe road hazard while driving on the highway. The vehicle was driven to the contact's residence. The dealer was notified of the failure but informed the contact that the issue could not be resolved. The vehicle was not repaired. The manufacturer was notified of the failure and advised the contact to reach out to the dealer; however, the dealer was unwilling to assist. The failure mileage was 200,000.

NHTSA complaint #11760007 — an unverified report by a vehicle owner.

POWER TRAIN

On August 21, 2026, my 2016 Ford F-150 was serviced at Five Star Ford to perform safety recall 26S28 (Powertrain Control Module software update). Immediately following this software flash, the transmission's shifting logic became severely corrupted and unsafe to drive. The vehicle currently acts as if it has completely lost 2nd gear, experiences a severe lag when shifting up into 6th gear, and repeatedly fails to lock itself into 3rd, 4th, or 5th gears. The dealership is currently using a temporary lack of hard Diagnostic Trouble Codes (DTCs) to deny coverage for an internal physical lead frame component replacement under the 26S28 extended warranty guidelines, claiming instead that a complete, out-of-pocket transmission replacement assembly is required. The safety update has directly induced a severe driving hazard, leaving the vehicle unable to properly find or maintain standard highway gears.

NHTSA complaint #11760022 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact had received notification of NHTSA Campaign Number : 26V237000 (POWER TRAIN) and the vehicle was taken to a local dealer where it was remedied. The contact contact continued to drive the vehicle when the failure occurred while driving at 60 MPH the transmission downshifted from 5th gear into 3rd gear, the service vehicle soon warning light was illuminated. The vehicle was taken back to the dealer where it was diagnosed and the contact was advised that the molded plastic lead frame was faulty and would need to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 116,000.

NHTSA complaint #11760120 — an unverified report by a vehicle owner.

POWER TRAIN

Vehicle transmission downshift to a lower gear while traveling at city and highway speeds without any prior warning or driver input. Diagnostic showed codes P0715 and P0717. The following day we received notification from Ford of the recall "Transmission molded leadframe replacement" (Campaign 26N04)" - which was investigated by NHTSA as part of Part 573 Safety Recall Report 26V237. When we spoke to our local dealership in [XXX] they felt it was the same issues as the recall describes. However, when we submitted the vehicle for repairs, they reported that these specific diagnostic codes (P0715 and P0717) are NOT considered part of the recall and are therefore NOT covered by the recall. But the repair needed for our codes are the SAME remedy as recall indicates. So, we are left with out-of-pocket expenses of over $2,000 because the code is one digit off. We would like to confirm with the NHTSA if these codes are actually covered, and if not, WHY? Our vehicle is experiencing the exact same issues as reported in your evaluation and my [XXX] old son is not safe in this vehicle. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11759740 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while operating the vehicle, the vehicle lunged forward. Additionally, while attempting to slow down to stop the vehicle, the transmission unexpectedly downshifted while driving. The vehicle was taken to the local dealer and serviced under NHTSA Campaign Number: 26V237000 (POWER TRAIN). After retrieving the vehicle, the vehicle lunged forward and independently accelerated, and the transmission failed to properly shift into the intended gear. During the failures, the vehicle was restarted, and the failure was self-corrected. The cause of the failures was not yet determined. The manufacturer and local dealer were notified of the failures, but no assistance was offered. The contact was later sent a letter from the manufacturer stating that additional service to the powertrain leadframe might be needed after the recall remedy was performed. The contact was informed that the additional service was not covered under the recall. No additional information was available. The failure mileage was 148,000.

NHTSA complaint #11758568 — an unverified report by a vehicle owner.

POWER TRAIN

My truck at 45 mph suddenly downshifted to first gear. It locked my tires causing me to fish tail. Luckily I lost control beside a shoulder and not into a ditch or another vehicle. I was near my home and turned onto a country road and was able to drive 20 mph or less to get it home. It is due to a recall that currently has no clear repair. Ford is aware of this issue and has done next to nothing to assist me. I have no vehicle and have not had one for nearly a month. The service team manager called to tell me the parts were not available but are ordered. He also mentioned his mechanics were afraid to drive my truck from the lot to the garage because the truck is acting so erratically. There is no way this should not be addressed. I’ve only been asking for Ford to do the right thing. They’ve done nothing. It is dangerous I could have been killed in an accident because of this. My truck could have also fish tailed into oncoming traffic endangering others as well. I am not sure what else can be done. I’m out of options. Ford has refused to give me a loaner vehicle or pay for a rental due to company policy. I’m looking for any assistance at this point. I look forward to hearing your thoughts.

NHTSA complaint #11758639 — an unverified report by a vehicle owner.

POWER TRAIN

Ford Motor sent notice 26s28 to me regarding a possible problem with my transmission/powertrain. On August 12 they reprogrammed my Powertrain Control Module. In the letter regarding this upgrade they also stated, and I quote: " If your dashboard displays a Malfunction Indicator Lamp(MIL)or Powertrain Warning Lamp(wrench symbol) either before or after the software update is installed, your dealer will run a diagnostic test. If specific diagnostic trouble codes relating to the transmission codes relating to the transmission are found, the dealer will replace the lead frame at no cost to you under Extended Warranty Program 26N04." The day after the software update my truck did for first time ever display a yellow wrench symbol. They said bring it back in and they'd run a diagnostic. They did and it showed a stored code P0717. This code relates directly to the Input/Turbine Speed Sensor. It is a sensor built directly into the lead frame mentioned earlier, which Ford said they'd replace at no cost under 26N04. But from Fords point of view, this is not one of their acceptable codes for free lead frame replacement. WHAT? It is built "directly into the lead frame, and can't be independently replaced." In essence, it IS the Leadframe. This code should obviously be included in the group of acceptable Ford codes as relating to this issue. My case number with Ford is CXH-08937978-D1N4V6. Thank you for your time in reviewing this situation.

NHTSA complaint #11758001 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); but the failure occurred. The dealer was contacted and stated that there was no result on the diagnostic test associated with the transmission failure, and the repair was not performed. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11757380 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The powertrain warning light illuminated; however, the warning light was intermittent. The vehicle was taken to the dealer where the contact was informed of an unknown PCM software recall. The contact was informed that the recall repair needed to be completed. The dealer sent a tech to the residence, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the failure occurred immediately after the PCM software was completed. The vehicle was taken to the dealer where it was diagnosed with leadframe failure. The contact was informed that the leadframe needed to be replaced. The vehicle was not repaired. The contact was informed that the required failure codes were not displayed. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact recently received a Customer Satisfaction Program: 18664367332. The contact was informed that the repair was not covered under the Customer Support Program. The contact was advised to contact the dealer for assistance. The failure mileage was approximately 180,000.

NHTSA complaint #11757491 — an unverified report by a vehicle owner.

POWER TRAIN

Constant "rumble strip" noise and vibration while driving. I have spoken to many F150 owners and they are experiencing same problem

NHTSA complaint #11757130 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated to accelerate and then lunged forward. The transmission warning light was illuminated. Additionally, the transmission intermittently failed to shift to first gear while driving. The dealer was notified of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11756930 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and was repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that on another occasion while driving 60 MPH, the failure reoccurred. The vehicle was towed to the dealer to be diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,168.

NHTSA complaint #11756951 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to the dealer for a software update. Upon retrieving the vehicle, the transmission failed to shift out of low gear. There were no warning lights illuminated. The vehicle was towed back to the local dealer, and the contact was informed that the vehicle needed to be driven for 250 miles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 109,000.

NHTSA complaint #11756407 — an unverified report by a vehicle owner.

POWER TRAIN

2016 f150 transmission downshift recall was preformed, didn’t fix the intermittent downshift at highway speeds. A week and a half after it caused a skid on a wet road. Was told at the dealership, they’re not allowed to do anything else without an active engine code

NHTSA complaint #11756409 — an unverified report by a vehicle owner.

POWER TRAIN

I was at my granddaughters and I went to leave and it was like dead except the wrench came up in the dash panel , I waited before calling my husband and I went back to try and start it again and it started no wrench in the display or anything , this was in February 2026. In March of 2026 I was in the middle turn lane on [XXX] by Tuttle, Ok. And it stalled as I was trying to turn and would not move I put it back into park and then back to drive and it turned . Next incident was in April2026 and I was on [XXX] south of Mustang , Ok. And I was in the passing lane passing a vehicle going 65 mph and it just stalled and went down into 1 st gear I managed to get it to the shoulder of road an then it died it would not start but the radio and lights were still on and there was a wrench popped up in the panel . I waited for about 30 minutes and kept trying to start it after several attempts it started again and I made it home . The next incident my husband drove to doctors office and it did the same thing to him and would not move in the parking lot . About 15 minutes later he got it to start and he made it home . We quit driving it. Then we got a letter from Ford with the recall 26V237 .i waited for 2 nd letter and had not gotten it with a fix for it so I called the Ford Service Repir Center and they got us on the phone connected to a Ford Dealership in Yukon , Ok and they came and got the pickup on August 10 th and took it and brought it back on August 11 th and they did the soft ware update and told us no codes came up and we know better . When I had previously talked to the Ford Repair Center I was told if the wrench came up that they would replace the lead frame at no cost to us and give us a 150000 mile warranty. So it is now our word against the mechanics that the wrench ever came up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756379 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. While the contact’s wife was driving at various speeds, the transmission unexpectedly downshifted to 1st gear. During the failure, the vehicle abruptly decelerated and failed to exceed 20 MPH. The contact stated the failure had occurred while driving at undisclosed speeds. The failure also occurred while the vehicle was idling at a stop light. During the failure, the message "Service Advance Track" was displayed. The wrench icon was displayed on the instrument panel. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 135,000.

NHTSA complaint #11755905 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted into a lower gear. Additionally, the transmission became stuck in the lower gear, and the wrench icon was displayed. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN); and a software update was performed. After retrieving the vehicle, the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the service codes that were needed to perform a transmission module replacement were not displayed. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 60,000.

NHTSA complaint #11755969 — an unverified report by a vehicle owner.

POWER TRAIN

There was no incident. Ford announced the recall in May with no remedy until August. I had to rent a truck to pull a trailer to [XXX] from [XXX]. They said there was no compensation as there was no "stop driving" notice on the recall but it stated the the vehicle could abruptly slow down /downshift increasing the risk of a crash. Wanted to go on record that compensation should be covered by Ford as this was a considerable safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755993 — an unverified report by a vehicle owner.

POWER TRAIN

I got the Recall 26S28 done on my truck, and immediately after getting my truck back the transmission is shifting super bad. Really early up shifts, aggressive engagement into drive… truck has 190,000 miles on it and shifted perfectly before the recall was done.

NHTSA complaint #11756087 — an unverified report by a vehicle owner.

POWER TRAIN

dangerous, unpredictable transmission behavior Violent Downshifting Sudden jerks and Deceleration and Power Loss: heavy jerking loud clunks gears making noises following the forced downshift, the truck will experience a massive, unexpected drop in speed, sluggish and difficult maintaining speed like limp mode driving in normal speeds then loss of power engine stalling in the middle of rush hour traffic The Orange Wrench Light and check engine light will come on with codes p0720 I went did the reprogramming as recommended Ford dealer performed Safety Recall 26S28, which immediately aggravated the transmission failure and left the vehicle completely disabled. in the highway the dealer's recall software update directly caused a total transmission failure the next day, and i feel unsafe driving the vehicle due to the severe unprompted downshifting risks outlined in NHTSA Campaign 26V237 Felt unsafe to drive truck and also it became undrivable and had to have it towed to the Ford dealership that did recall.

NHTSA complaint #11755163 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The maintenance warning light was illuminated. The contact was notified that the VIN was included in NHTSA Campaign Number: 26V237000 (Power Train). The vehicle was taken to a dealer where it was diagnosed and determined that the powertrain control module needed to be reprogrammed. The vehicle was serviced under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure persisted. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11755229 — an unverified report by a vehicle owner.