2016 Ford F-150 problems

POWER TRAIN

My truck at 45 mph suddenly downshifted to first gear. It locked my tires causing me to fish tail. Luckily I lost control beside a shoulder and not into a ditch or another vehicle. I was near my home and turned onto a country road and was able to drive 20 mph or less to get it home. It is due to a recall that currently has no clear repair. Ford is aware of this issue and has done next to nothing to assist me. I have no vehicle and have not had one for nearly a month. The service team manager called to tell me the parts were not available but are ordered. He also mentioned his mechanics were afraid to drive my truck from the lot to the garage because the truck is acting so erratically. There is no way this should not be addressed. I’ve only been asking for Ford to do the right thing. They’ve done nothing. It is dangerous I could have been killed in an accident because of this. My truck could have also fish tailed into oncoming traffic endangering others as well. I am not sure what else can be done. I’m out of options. Ford has refused to give me a loaner vehicle or pay for a rental due to company policy. I’m looking for any assistance at this point. I look forward to hearing your thoughts.

NHTSA complaint #11758639 — an unverified report by a vehicle owner.

POWER TRAIN

Ford Motor sent notice 26s28 to me regarding a possible problem with my transmission/powertrain. On August 12 they reprogrammed my Powertrain Control Module. In the letter regarding this upgrade they also stated, and I quote: " If your dashboard displays a Malfunction Indicator Lamp(MIL)or Powertrain Warning Lamp(wrench symbol) either before or after the software update is installed, your dealer will run a diagnostic test. If specific diagnostic trouble codes relating to the transmission codes relating to the transmission are found, the dealer will replace the lead frame at no cost to you under Extended Warranty Program 26N04." The day after the software update my truck did for first time ever display a yellow wrench symbol. They said bring it back in and they'd run a diagnostic. They did and it showed a stored code P0717. This code relates directly to the Input/Turbine Speed Sensor. It is a sensor built directly into the lead frame mentioned earlier, which Ford said they'd replace at no cost under 26N04. But from Fords point of view, this is not one of their acceptable codes for free lead frame replacement. WHAT? It is built "directly into the lead frame, and can't be independently replaced." In essence, it IS the Leadframe. This code should obviously be included in the group of acceptable Ford codes as relating to this issue. My case number with Ford is CXH-08937978-D1N4V6. Thank you for your time in reviewing this situation.

NHTSA complaint #11758001 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

I made an appointment for July 22,2026 with Purvis Ford in Fredericksburg to have the 28S26 recall for a transmission issue outlined in the recall. The process was estimated to be 4-6 hours. Purvis Ford called said the software upgrade was completed and i could get my truck. The truck would not shift out of 1st gear so i turned around and went back to the dealer and told the service advisor the situation. He told me i had to drive it for about two hundred miles to get it adapted to my driving habits. I drove it about 20 miles to my home and never shifted out of low gear. I called the service advisor and he said it needed to be towed back to the dealership for a second recall procedure. That was scheduled for the following Friday. On Thursday they called and said it needed a new transmission. The transmission was working fine when i delivered it to them. I did exact all what they told me to do. I’ve made several calls to Ford customer Service with no help from them. Monday the service manager told me it was going to be test driven by a factory technician and they would get back to me. It’s now Wednesday and no word on what the results are. I called this morning and was supposed to get called back but as of this hour nothing. What course of action do i have at this point.

NHTSA complaint #11758033 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was repaired under NHTSA Campaign Number: 26V237000 (Power Train); but the failure occurred. The dealer was contacted and stated that there was no result on the diagnostic test associated with the transmission failure, and the repair was not performed. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000.

NHTSA complaint #11757380 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at an undisclosed speed, the transmission unexpectedly downshifted. The powertrain warning light illuminated; however, the warning light was intermittent. The vehicle was taken to the dealer where the contact was informed of an unknown PCM software recall. The contact was informed that the recall repair needed to be completed. The dealer sent a tech to the residence, and the vehicle was repaired; however, the failure reoccurred. The contact stated that the failure occurred immediately after the PCM software was completed. The vehicle was taken to the dealer where it was diagnosed with leadframe failure. The contact was informed that the leadframe needed to be replaced. The vehicle was not repaired. The contact was informed that the required failure codes were not displayed. The manufacturer was made aware of the failure but provided no assistance. In addition, the contact recently received a Customer Satisfaction Program: 18664367332. The contact was informed that the repair was not covered under the Customer Support Program. The contact was advised to contact the dealer for assistance. The failure mileage was approximately 180,000.

NHTSA complaint #11757491 — an unverified report by a vehicle owner.

POWER TRAIN

Constant "rumble strip" noise and vibration while driving. I have spoken to many F150 owners and they are experiencing same problem

NHTSA complaint #11757130 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On XXX, I took my truck to Wynn Odom Ford, [XXX]. The concern was the wrench light comes on at times. The correction according to the dealer is PO722 pass replaced lead frame to valve body. The total payment I had to pay out of pocket was $1,875.73. In XXX I received a letter from Ford Motor Company Customer Service Division [XXX]. In this letter it read "Safety Recall Notice26S28/NHTSA Recall 26V237. This letter came in XXX and I had already previously had to pay out of pocket ein XXX. I am requesting a refund for the amount of $1,875.73 due to their being a recall on my truck. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11757178 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 26V237000 (Power Train); however, the failure occurred after the recall repair. While driving at an undisclosed speed, the accelerator pedal was depressed, but the vehicle hesitated to accelerate and then lunged forward. The transmission warning light was illuminated. Additionally, the transmission intermittently failed to shift to first gear while driving. The dealer was notified of the failure and scheduled an upcoming appointment for a diagnostic test. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 150,000.

NHTSA complaint #11756930 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving 60 MPH, the vehicle lost automotive power. The contact stated that several unknown warning lights were illuminated. The vehicle was towed to a local dealer and was repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that on another occasion while driving 60 MPH, the failure reoccurred. The vehicle was towed to the dealer to be diagnosed; however, no cause for the failure was found. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was 139,168.

NHTSA complaint #11756951 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The faulty panoramic sunroof is a known issue by Ford Motor Company. Yet they have done nothing to resolve it. The panoramic sunroof on the 2016 Ford F-150 is known to develop operational and structural problems, including sticking, binding, excessive wind noise, water leaks, and failure of the glass panels or sunroof mechanism to open and close properly. In some cases, the sunroof can become misaligned or the tracks and components can fail, resulting in expensive repairs and potential water intrusion into the vehicle. This recurring issue has been reported by numerous F-150 owners and can significantly affect the vehicle’s reliability, usability, and resale value.

NHTSA complaint #11757078 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that the vehicle was taken to the dealer for a software update. Upon retrieving the vehicle, the transmission failed to shift out of low gear. There were no warning lights illuminated. The vehicle was towed back to the local dealer, and the contact was informed that the vehicle needed to be driven for 250 miles. The vehicle was not diagnosed or repaired. The manufacturer was contacted and opened a case. The failure mileage was approximately 109,000.

NHTSA complaint #11756407 — an unverified report by a vehicle owner.

POWER TRAIN

2016 f150 transmission downshift recall was preformed, didn’t fix the intermittent downshift at highway speeds. A week and a half after it caused a skid on a wet road. Was told at the dealership, they’re not allowed to do anything else without an active engine code

NHTSA complaint #11756409 — an unverified report by a vehicle owner.

POWER TRAIN

I was at my granddaughters and I went to leave and it was like dead except the wrench came up in the dash panel , I waited before calling my husband and I went back to try and start it again and it started no wrench in the display or anything , this was in February 2026. In March of 2026 I was in the middle turn lane on [XXX] by Tuttle, Ok. And it stalled as I was trying to turn and would not move I put it back into park and then back to drive and it turned . Next incident was in April2026 and I was on [XXX] south of Mustang , Ok. And I was in the passing lane passing a vehicle going 65 mph and it just stalled and went down into 1 st gear I managed to get it to the shoulder of road an then it died it would not start but the radio and lights were still on and there was a wrench popped up in the panel . I waited for about 30 minutes and kept trying to start it after several attempts it started again and I made it home . The next incident my husband drove to doctors office and it did the same thing to him and would not move in the parking lot . About 15 minutes later he got it to start and he made it home . We quit driving it. Then we got a letter from Ford with the recall 26V237 .i waited for 2 nd letter and had not gotten it with a fix for it so I called the Ford Service Repir Center and they got us on the phone connected to a Ford Dealership in Yukon , Ok and they came and got the pickup on August 10 th and took it and brought it back on August 11 th and they did the soft ware update and told us no codes came up and we know better . When I had previously talked to the Ford Repair Center I was told if the wrench came up that they would replace the lead frame at no cost to us and give us a 150000 mile warranty. So it is now our word against the mechanics that the wrench ever came up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756379 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I was at my granddaughters and I went to leave and it was like dead except the wrench came up in the dash panel , I waited before calling my husband and I went back to try and start it again and it started no wrench in the display or anything , this was in February 2026. In March of 2026 I was in the middle turn lane on [XXX] by Tuttle, Ok. And it stalled as I was trying to turn and would not move I put it back into park and then back to drive and it turned . Next incident was in April2026 and I was on [XXX] south of Mustang , Ok. And I was in the passing lane passing a vehicle going 65 mph and it just stalled and went down into 1 st gear I managed to get it to the shoulder of road an then it died it would not start but the radio and lights were still on and there was a wrench popped up in the panel . I waited for about 30 minutes and kept trying to start it after several attempts it started again and I made it home . The next incident my husband drove to doctors office and it did the same thing to him and would not move in the parking lot . About 15 minutes later he got it to start and he made it home . We quit driving it. Then we got a letter from Ford with the recall 26V237 .i waited for 2 nd letter and had not gotten it with a fix for it so I called the Ford Service Repir Center and they got us on the phone connected to a Ford Dealership in Yukon , Ok and they came and got the pickup on August 10 th and took it and brought it back on August 11 th and they did the soft ware update and told us no codes came up and we know better . When I had previously talked to the Ford Repair Center I was told if the wrench came up that they would replace the lead frame at no cost to us and give us a 150000 mile warranty. So it is now our word against the mechanics that the wrench ever came up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756379 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I was at my granddaughters and I went to leave and it was like dead except the wrench came up in the dash panel , I waited before calling my husband and I went back to try and start it again and it started no wrench in the display or anything , this was in February 2026. In March of 2026 I was in the middle turn lane on [XXX] by Tuttle, Ok. And it stalled as I was trying to turn and would not move I put it back into park and then back to drive and it turned . Next incident was in April2026 and I was on [XXX] south of Mustang , Ok. And I was in the passing lane passing a vehicle going 65 mph and it just stalled and went down into 1 st gear I managed to get it to the shoulder of road an then it died it would not start but the radio and lights were still on and there was a wrench popped up in the panel . I waited for about 30 minutes and kept trying to start it after several attempts it started again and I made it home . The next incident my husband drove to doctors office and it did the same thing to him and would not move in the parking lot . About 15 minutes later he got it to start and he made it home . We quit driving it. Then we got a letter from Ford with the recall 26V237 .i waited for 2 nd letter and had not gotten it with a fix for it so I called the Ford Service Repir Center and they got us on the phone connected to a Ford Dealership in Yukon , Ok and they came and got the pickup on August 10 th and took it and brought it back on August 11 th and they did the soft ware update and told us no codes came up and we know better . When I had previously talked to the Ford Repair Center I was told if the wrench came up that they would replace the lead frame at no cost to us and give us a 150000 mile warranty. So it is now our word against the mechanics that the wrench ever came up INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11756379 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. While the contact’s wife was driving at various speeds, the transmission unexpectedly downshifted to 1st gear. During the failure, the vehicle abruptly decelerated and failed to exceed 20 MPH. The contact stated the failure had occurred while driving at undisclosed speeds. The failure also occurred while the vehicle was idling at a stop light. During the failure, the message "Service Advance Track" was displayed. The wrench icon was displayed on the instrument panel. The vehicle was taken to the local dealer who was unable to determine the cause of the failure. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 135,000.

NHTSA complaint #11755905 — an unverified report by a vehicle owner.

POWER TRAIN

The contact owns a 2016 Ford F-150. The contact stated that while driving at undisclosed speeds, the transmission unexpectedly downshifted into a lower gear. Additionally, the transmission became stuck in the lower gear, and the wrench icon was displayed. The contact stated that the vehicle was recently repaired under NHTSA Campaign Number: 26V237000 (POWER TRAIN); and a software update was performed. After retrieving the vehicle, the failure persisted. The vehicle was taken back to the dealer, and the contact was informed that the service codes that were needed to perform a transmission module replacement were not displayed. The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was approximately 60,000.

NHTSA complaint #11755969 — an unverified report by a vehicle owner.

POWER TRAIN

There was no incident. Ford announced the recall in May with no remedy until August. I had to rent a truck to pull a trailer to [XXX] from [XXX]. They said there was no compensation as there was no "stop driving" notice on the recall but it stated the the vehicle could abruptly slow down /downshift increasing the risk of a crash. Wanted to go on record that compensation should be covered by Ford as this was a considerable safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755993 — an unverified report by a vehicle owner.

POWER TRAIN

I got the Recall 26S28 done on my truck, and immediately after getting my truck back the transmission is shifting super bad. Really early up shifts, aggressive engagement into drive… truck has 190,000 miles on it and shifted perfectly before the recall was done.

NHTSA complaint #11756087 — an unverified report by a vehicle owner.

SERVICE BRAKES

There was no incident. Ford announced the recall in May with no remedy until August. I had to rent a truck to pull a trailer to [XXX] from [XXX]. They said there was no compensation as there was no "stop driving" notice on the recall but it stated the the vehicle could abruptly slow down /downshift increasing the risk of a crash. Wanted to go on record that compensation should be covered by Ford as this was a considerable safety issue. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11755993 — an unverified report by a vehicle owner.