11 of the
896 complaints about the 2020 Ford F-150 are about the
doors, latches and locks — 1% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
30,000 miles.
A
11
Complaints
0
Crashes
0
Fires
0
Injuries
Exactly what failed
Latches/Locks/Linkages
436.4%
Latch
327.3%
Latch
218.2%
Electronic Lock/Latch Actuator
218.2%
Doors, Latches & Locks across every Ford F-150 year
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to unlock the doors of the vehicle with the key fob, only the front driver's side door unlocked. There was no warning light illuminated. Additionally, the contact stated that while attempting to manually unlock the tailgate, the tailgate failed to unlock as intended. The dealer was contacted and informed the contact that the failure could be related to an unknown actuator recall. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, and a case was filed. The contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 67,000.
NHTSA complaint #11677251 — an unverified report by a vehicle owner.
at 76,620 milesFlorissant, MO
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Ford F-150. The contact stated that while operating the vehicle, the message "Parking Brake On" remained activated. The vehicle was towed to the local dealer who was unable to duplicate the failure. The vehicle was not repaired. Additionally, while operating the vehicle, the message that the rear driver’s side door was ajar was displayed. The vehicle was taken to the local dealer who replaced the instrument cluster, but the failure persisted. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was 76,620.
NHTSA complaint #11665349 — an unverified report by a vehicle owner.
at 40,000 milesOrrville, OH
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle he found the driver's side door nearly impossible to open. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the driver-side door actuator. The vehicle was repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 17V331000 (Latches/Locks/Linkages, Structure), but the VIN was not included. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA hotline for assistance. The failure mileage was 40,000.
NHTSA complaint #11635279 — an unverified report by a vehicle owner.
Tyrone, PA
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
On my 2020 Ford F150, my wife was locked in the car because we could not get the passengers door to unlock. She just had surgery on her hand, and was not able to use her hand to open the door, and I could NOT get the door to unlock! I was trying all the unlock button, but it would not unlock. The only way I could get the door open was to put down the window, and reach in and unlock the door! What if a person needed to get the open open immedially!! This is not a good situation and is a majot safty matter that needs to be fixed by FORD! I have seen this is a common problem with many F150 owners as well. Ford's recall does not include my truck. For a 4 year old truck, this is just not right!
NHTSA complaint #11618289 — an unverified report by a vehicle owner.
The contact owns a 2020 Ford F-150. The contact stated while the vehicle was parked on several occasions, the front passenger’s side door failed to open as intended. The vehicle was taken to a dealer where it was diagnosed that the door latch actuator had failed and needed to be replaced. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 1,560.
NHTSA complaint #11616464 — an unverified report by a vehicle owner.
at 30,000 milesDover, PA
LATCHES/LOCKS/LINKAGES
The contact owns a 2020 Ford F-150. The contact stated that upon attempting to enter the vehicle using the remote key fob, the driver's side door failed to unlatch. No warning lights were illuminated. The vehicle was taken to the dealer, who diagnosed a failure with the door actuator. The vehicle was not repaired. The manufacturer was notified of the failure but referred the contact to the NHTSA Hotline for assistance. The failure mileage was 30,000.
NHTSA complaint #11567990 — an unverified report by a vehicle owner.
Algonquin, IL
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
My Tailgate randomly opens while driving down the road. Several times, tools have slid out the back of the truck bed. This is a hazard to the trailing vehicles and costs me money in losses. Ford has a recall, but people are still experiencing the same issue. Ford will do nothing to guarantee the tailgate is fixed.
NHTSA complaint #11506066 — an unverified report by a vehicle owner.
Edgewater, MD
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
2020 FORD F-150. CONSUMER WRITES IN REGARD TO DEFECTIVE DOOR LATCH. THE CONSUMER IS REQUESTING REPAIRS TO THE VEHICLE OR TO BE RELEASED FROM THE VEHICLE CONTRACT.
NHTSA complaint #11497687 — an unverified report by a vehicle owner.
at 12,000 milesBuffalo, NY
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
The contact owns a 2020 Ford F-150. The contact stated that the tailgate was unlatched independently. The contact stated no warning light was illuminated. The contact stated that he had experienced the failure on three different occasions. The contact called the local dealer and made them aware of the failure. The vehicle was not repaired. The dealer confirmed that the failure was a known issue. The manufacturer had been informed of the failure. The failure mileage was approximately 12,000.
NHTSA complaint #11471294 — an unverified report by a vehicle owner.
On 1/23/22, my passenger front door latch became frozen and will not open. I understand that this problem has been reported on similar vehicles, but the "fix" if installed does not solve the problem. The current outside temperature is 4 degrees Fahrenheit. All the remaining doors are functioning as they should, but my concern is that it will repeat or worse, not close/latch properly.
NHTSA complaint #11448504 — an unverified report by a vehicle owner.
at 6,000 milesElizabeth, NJ
LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH
TAILGATE OPENS ON OWN EVEN WHILE DRIVING. NO WARNING THAT IT HAS OR IS OPEN. AT HIGHWAY SPEED THE TAILGATE HAS OPENED ALLOWING BED CONTENTS TO SPILL OUT!
NHTSA complaint #11331539 — an unverified report by a vehicle owner.