Owners have filed 896 complaints
about the 2020 Ford F-150 with NHTSA between 2020 and 2026.
The largest single group is the transmission & drivetrain.
Across this model's run it ranks 28 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 32
Against the median year of the Ford F-150. 50 means typical for this
model; 100 means roughly double.
Severity — 32
6.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 89
52% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Warnings
1524.6%
Body
1423.0%
Adaptive Cruise Control
711.5%
Automatic Emergency Braking
69.8%
Sun/Moon Roof Assembly
69.8%
Automatic Transmission
58.2%
Warnings
46.6%
Blind Spot Detection
46.6%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
3411.5%
1,000 – 9,999 miles
6622.4%
10,000 – 24,999 miles
289.5%
25,000 – 49,999 miles
5217.6%
50,000 – 74,999 miles
4013.6%
75,000 – 99,999 miles
3411.5%
100,000 – 149,999 miles
3311.2%
150,000+ miles
82.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
May 2020peak 39Aug 2026
NHTSA investigations into the 2020 Ford F-150
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
1
investigation is
still open.
RQ21002Opened 3 Aug 2021Still openBACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Rearview Camera FMVSS 111 Noncompliance
On September 23, 2020, Ford Motor Company (Ford) filed a noncompliance recall report under 49 CFR Part 573 (NHTSA Recall No. 20V-575), recalling 620,246 Model Year (MY) 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles for a noncompliance with Federal Motor Vehicle Safety Standard (FMVSS) 111, Rear Visibility. Ford's recall described the noncompliance as insufficient electrical conductivity within the printed circuit board (PCB) internal to the camera leading to intermittent rearview camera op...
Recalls on the 2020 Ford F-150
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V373000
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 vehicles previously repaired incorrectly under recall number 20V097. When the headlight switch is turned from "Autolamps" to "Headlamps On," the Daytime Running Lamps (DRLs) may remain fully bright instead of dimming to parking lamps as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Risk: Daytime Running Lamps that do not dim may reduce the visibility of other drivers, increasing the risk of a crash.
25V442000
BACK OVER PREVENTION:SOFTWARE
Ford Motor Company (Ford) is recalling certain 2018-2022 Transit Connect, 2019-2020 MKZ, MKX, Edge, Continental, F-150, Nautilus, Fusion, 2019-2023 Ranger, Mustang, 2020-2021 EcoSport, Expedition, Navigator, 2020-2022 Escape, F-250 SD, Corsair, 2020-2023 Aviator, Transit, 2020-2024 Explorer, 2021-2024 Bronco Sport, and 2022-2024 Maverick vehicles. A software error may cause the rearview camera to display a blank image, or the image may remain on the display after the backing event has ended.
Risk: A rearview camera that displays a blank image can reduce the driver's view behind the vehicle. A rearview image that continues to be displayed after the vehicle is shifted out of reverse may distract the driver. Both of these situations can increase the risk of a crash.
24V852000
EQUIPMENT:OTHER:LABELS
Ford Motor Company (Ford) is recalling certain 2020-2025 Explorer, Lincoln Aviator, 2020-2024 Escape, Lincoln Corsair, 2018-2024 F-150, Expedition and Lincoln Navigator vehicles. The air bag warning label may be missing from the dashboard. As such, these vehicles fail to comply with the requirement Federal Motor Vehicle Safety Standard number 208, "Occupant Crash Protection."
Risk: Without a label that shows the proper restraint usage guidelines, the occupants may have an increased risk of injury in the event of a crash.
22V250000
VISIBILITY:WINDSHIELD WIPER/WASHER:LINKAGES
Ford Motor Company (Ford) is recalling certain 2020-2021 F-150, Expedition, 2020-2022 Super Duty F-250, F-350, F-450, F-550, and 2020-2021 Lincoln Navigator vehicles. The windshield wiper arms may break, causing the windshield wipers to fail.
Risk: Inoperative windshield wipers can reduce visibility in certain driving conditions, increasing the risk of a crash.
20V575000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2020 Ford F-150, F-250, F-350, F-450, F-550, Explorer, Mustang, Transit, Expedition, Escape, Ranger and Edge, and Lincoln Nautilus and Corsair vehicles. Due to a poor electrical connection, the rearview camera may intermittently display a blank or distorted image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."
Risk: Reduced rearward visibility can increase the risk of a crash.
20V467000
ELECTRICAL SYSTEM:STARTER ASSEMBLY
Ford Motor Company (Ford) is recalling certain 2020 F-150 vehicles. An incorrect attachment nut may have been used to attach the battery positive (B+) power supply cable to the starter motor, possibly affecting the electrical conductivity, resulting in excess heat and electrical arcing.
Risk: Electrical arcing can increase the risk of a fire.
20V197000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2020 Ranger and F-150 vehicles equipped with 10-speed automatic transmissions and certain 2020 Expedition vehicles equipped with a "police" package. The transmission shift cable lock clip may not be fully seated, allowing the transmission to actually be in a different gear than the gear shift position selected by the driver.
Risk: If the transmission selection does not match the indicated gear selection, and the parking brake is not applied, unintended vehicle movement can occur, increasing the risk of injury or crash.
20V097000
EXTERIOR LIGHTING:HEADLIGHTS
Ford Motor Company (Ford) is recalling certain 2018-2020 F-150 trucks equipped with high series LED headlamps with Autolamp (On/Off) functionality. The Daytime Running Lamps (DRL) may remain activated instead of dimming to parking lamps when the Master Lighting Switch (MLS) is manually rotated from the "Autolamps" switch position to "Headlamps On." As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices and Associated Equipment."
Risk: DRL that cannot dim may reduce the visibility of other drivers, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202628812,774 units in Canada
Lights And Instruments
Issue: On certain trucks, the recall repairs completed by a Ford dealer during recall 20C03 (Transport Canada recall no. 2020-071) may not have been done correctly. As a result, a second repair is required. On certain trucks, a software problem could cause the daytime running lamps (DRLs) to remain on when switching the master lighting switch from the ''Autolamp'' position to the ''headlamp on'' position. Canadian regulations require the DRLs to turn off when the headlamps are switched on. Safety Risk: Daytime running lamps that stay on could cause glare for oncoming drivers and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to update the body control module software.
Recall 202536016,575 units in Canada
Visual System
Issue: On certain vehicles, a software problem could cause the rearview camera image not to display when the transmission is shifted into reverse. Canadian regulations require the rearview image to display when the vehicle is reversing. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the SYNC software.
Recall 2024779218,614 units in Canada
Visual System
Issue: On certain trucks, the windshield wiper linkage could corrode and seize. If this happens, the windshield wipers may not work. Safety Risk: Windshield wipers that don't work could reduce visibility and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your truck to a dealership to replace the windshield wiper linkage.
Recall 202219777,815 units in Canada
Visual System
Issue: On certain trucks, the windshield wiper arms may not have been manufactured correctly. As a result, the wiper arms could slip and they may not wipe the windshield properly. Safety Risk: Windshield wipers that do not work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the windshield wiper arms.
Recall 202045476,576 units in Canada
Visual System
Issue: On certain vehicles, an electrical problem with the rearview camera could cause it not to work properly. As a result, the rearview image may be distorted or not display at all. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera.
Recall 202014412,090 units in Canada
Powertrain
Issue: On certain vehicles, the transmission shift cable may detach. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, it could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to inspect the shift cable locking clip. It will be re-seated if necessary. Ford advises that you should apply the parking brake each time the vehicle is parked, until the recall repairs being completed.
Recall 202007150,989 units in Canada
Lights And Instruments
Issue: On certain trucks, there may be a problem with the software that controls the daytime running lights (DRLs). When the DRLs are on and the master lighting switch is rotated from the “Autolamp” position to the “headlamp on” position, the DRLs do not lower to parking light brightness. Canadian regulations require that the DRLs turn off when the headlights are turned on. Note: This only affects trucks equipped with LED headlights and the Autolamp feature (automatic headlights). Safety Risk: Lights that are too bright could cause glare for oncoming drivers. Corrective Actions: Ford will notify owners by mail and instruct you to take your truck to a Ford or Lincoln dealer to update the body control module (BCM) software.
Recall 201966651 units in Canada
Tires
Issue: On certain trucks, the bead area of the spare tire may have been damaged when it was mounted onto the rim. Over time, this could cause the bead wire to separate and may result in tire failure. Safety Risk: A tire failure could affect vehicle control and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the spare tire.
Reports where the owner recorded a crash, a fire, an injury or a death.
South Sioux City, NECrash
POWER TRAIN
Unknown
NHTSA complaint #11750926 — an unverified report by a vehicle owner.
Lexington, KYCrash
POWER TRAIN
Transmission downshifted on the interstate and overheated. Wouldn’t go back in to gear. Was in the passing lane and ended in an accident.
NHTSA complaint #11718351 — an unverified report by a vehicle owner.
East Aurora, NY1 injured
UNKNOWN OR OTHER
The power running boards are malfunctioning continuously, I have fallen out of the driver side twice and now have injury to my right shoulder trying to stop myself using the arm rest. They will either not come out or will retract while trying to step up or will not come out at all, making it extremely difficult to get into the truck without them deployed. Also, will start to deploy and stop mid-way. I will attach a photo taken today.
NHTSA complaint #11681810 — an unverified report by a vehicle owner.
East Aurora, NY1 injured
ELECTRICAL SYSTEM
The power running boards are malfunctioning continuously, I have fallen out of the driver side twice and now have injury to my right shoulder trying to stop myself using the arm rest. They will either not come out or will retract while trying to step up or will not come out at all, making it extremely difficult to get into the truck without them deployed. Also, will start to deploy and stop mid-way. I will attach a photo taken today.
NHTSA complaint #11681810 — an unverified report by a vehicle owner.
at 22,000 milesFreehold, NJCrash
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that while the vehicle was locked and parked on the street with the engine running and unoccupied, the transmission erroneously shifted into gear and the vehicle drove forward. The contact stated that the vehicle crashed into another parked vehicle and landscaping and missed crashing into another vehicle that was driving in the opposite direction. The contact expressed concerns because no one was present inside the vehicle during the failure. The contact stated that the Police Department was contacted but no officers showed up on scene. No injuries were reported. The cause of the failure was not determined. The dealer was contacted and informed the contact that the PCM needed to be reprogrammed; however, the vehicle had not been diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 22,000.
NHTSA complaint #11677796 — an unverified report by a vehicle owner.
Allendale, MIFire
POWER TRAIN
The rear differential exploded while driving without warning. immediate lose of power while traveling 70mph, the explosion blew some hot parts of the differential off the road and started a brush fire.
NHTSA complaint #11677029 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Pleasant View, UT
POWER TRAIN
While driving I will get a wrench symbol with a bunch of codes pop up u0121:00:28 u0131:00:28 u0137:00:28 u0164:00:28 u0199:00:28 u0200:00:28 u0212:00:28 u0252:00:28 u0256:00:28 u1012:00:28 p0557:00:28 p1935:00:68 p193e:00:28 I have also had it jerk while driving ( went down into first gear) while having no power to my gauge cluster ac nothing
NHTSA complaint #11758824 — an unverified report by a vehicle owner.
Pleasant View, UT
ELECTRICAL SYSTEM
While driving I will get a wrench symbol with a bunch of codes pop up u0121:00:28 u0131:00:28 u0137:00:28 u0164:00:28 u0199:00:28 u0200:00:28 u0212:00:28 u0252:00:28 u0256:00:28 u1012:00:28 p0557:00:28 p1935:00:68 p193e:00:28 I have also had it jerk while driving ( went down into first gear) while having no power to my gauge cluster ac nothing
NHTSA complaint #11758824 — an unverified report by a vehicle owner.
Irrigon, OR
POWER TRAIN
Severe transmission shifting delays, unresponsive when accelerating. Shutters and skips when coming to a stop.
NHTSA complaint #11758330 — an unverified report by a vehicle owner.
Buffalo, WV
POWER TRAIN
Transmission shifts from a higher gear to 1st when going over 60, also transmission has a hard time shifting skips 2nd, 4th, and sometimes 6th gear.
NHTSA complaint #11756943 — an unverified report by a vehicle owner.
Dallas, TX
POWER TRAIN
Went to speed up as I was approaching a ramp going uphill and almost towards the top the truck decided to down shift to first gear going about 45 mph. No accident occurred as no one was around me.
NHTSA complaint #11756860 — an unverified report by a vehicle owner.
Medford, MN
POWER TRAIN
Harsh shifting in between gears. Jerky shifting and shudders while shifting as well
NHTSA complaint #11756107 — an unverified report by a vehicle owner.
Mechanicsville, VA
POWER TRAIN
MY PICKUP HAS THE 10R80 TRANSMISSION. IT CURRENTLY SLIPS IN LOWER GEARS AND SOMETIMES NO 10TH GEAR
NHTSA complaint #11756118 — an unverified report by a vehicle owner.
Folsom, CA
POWER TRAIN
Vehicle had hard and sudden shifting and grinding noise coming form gears. Sudden shifting would result in abrupt change in speed. Two repairs were made by a Ford dealership totaling just over $10,000 including replacing transfer case and transmission. There was no vehicle warning indicators that notified me of this problem.
NHTSA complaint #11756168 — an unverified report by a vehicle owner.
Redford, MI
POWER TRAIN
Truck equipped with the 10R80 downshifted from 10th gear to 1st gear while on the freeway doing 80mph. NOT SAFE AT ALL.
NHTSA complaint #11756186 — an unverified report by a vehicle owner.
Howell, MI
POWER TRAIN
There has been harsh shifting observed, both cold and warm. Often when downshifting and slowing to a turn or stop, there is a violent slamming into gear. I have also observed slipping in 3rd gear and making harsh shifts that appear to skip gears by the indicator. This is not a constant but intermittent issue. I have not taken it to the dealership because they will likely not be able to duplicate it in a reasonable amount of time.
NHTSA complaint #11756218 — an unverified report by a vehicle owner.
Honesdale, PA
POWER TRAIN
Transmission started "clunking" and shifting erratically over a two week period before warning light came on that said "powertrain needs attention...contact dealer" Took the car to Monticello Ford in Monticello NY and they tested it based on diagnostic code and replaced filter and fluid. They reset the computer and told me to drive it for a week so computer could "relearn" driving habits. Drove truck for 4 days and once again transmission started clunking and shifting hard with loud thunks when transmission gears engaged. Had my [XXX] grandaughter in the truck with me on the highway when the transmission started to slip and would not engage. Other vehicles had to brake suddenly to avoid hitting me. Had to pull over and restart truck to get the transmission to re engage. Transmission issues have been a known problem with the Ford F 150 trucks since 2017 and yet Ford has done nothing to correct the problems with their customers.....there are currently three outstanding class action lawsuits against them regarding the faulty transmissions.....this is a SAFETY issue that Ford must be held accountable for and fix these trucks at NO COST to the customers who own these trucks immediately!!! INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11755955 — an unverified report by a vehicle owner.
Longview, TX
POWER TRAIN
Transmission shifting issues. Have taken it to the dealerships and they stated it is "normal". Hard shifting and sometimes stalling out when trying to shift into first. The hard shifting on interstates is hazardous because it feels like the whole truck is about to lock up at highway speeds. Stalling is a hazard as well for my and surrounding traffic when it revs but suddenly wont move. No warning lights or messages displayed. Dealer is aware of the same issue affecting multiple vehicles with the same Transmission. They refuse to properly fix the issue stating its normal. It is not normal. Its concerning for my and my families safety. As well as the safety of others around me when driving on the highway.
NHTSA complaint #11755989 — an unverified report by a vehicle owner.
Bells, TX
POWER TRAIN
Transmission issues that are in line with what seems to be a well known 10R80 issue with a poorly engineered CDF drum. Transmission will randomly shift from a high gear down to first generating a ton of noise and impacting the handling. It has not become a permanant failure yet but is an extremely well known issue that always results in a transmission rebuild with updated/correctly engineered components at MY expense. I am worried it will cause a rear wheel lockup or a damaging amount of engine rpm one of these days. It is sporadic and isn't something that has been duplicated by a technician due to it being isolated and completely random in occurrence. It definitely seems to do it more often when it is cold out.
NHTSA complaint #11755994 — an unverified report by a vehicle owner.
Brea, CA
POWER TRAIN
Our 2020 Ford F150 transmission failed at 80k miles. Ford USA offered to pay half of the repair cost but is not willing to take full accountability on a transmission that was never was put under stress. Our truck never towed anything and was only use to drive from the shop to the job site and with only 1 up to 2 passenger only max. Per google research: The 2020 Ford F-150, equipped with the 10R80 10-speed automatic transmission, commonly experiences harsh, erratic, or delayed shifting, sudden jerking or lunging between gears, and gear slippage. These issues stem from software calibration flaws in the adaptive learning system or mechanical wear on internal components. Common Symptoms and Issues Rough Shifting: Hard, delayed, or clunking engagement when shifting between lower gears, especially on cold starts. Lunging or Hesitation: Sudden forward surges or hesitation when trying to accelerate from a rolling stop. Gear Slippage: Temporary loss of power delivery or failure to catch the next proper gear cleanly. Shift Cable Clip Recall: A limited recall addressed a faulty shift cable lock clip where the gear indicator might show a different gear than what was actually selected, increasing rollaway risks
NHTSA complaint #11755513 — an unverified report by a vehicle owner.
at 90,000 milesClayton, IN
POWER TRAIN
The contact owns a 2020 Ford F-150. The contact stated that the message on “Powertrain Malfunction – Reduced Engine Power” was displayed on the Ford App. After the message was displayed, while driving at an undisclosed speed, the vehicle failed to exceed 30 MPH. A certified mechanic was contacted and stated that the failure was associated with the transmission. The vehicle was repaired. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 90,000.
NHTSA complaint #11755518 — an unverified report by a vehicle owner.
Jacksonville, FL
POWER TRAIN
Camshaft had to be replaced a couple years ago, followed by cam shaft sensor. Then another $6,300 of "critical" issu3s to be fixed. The vehicle is 5 1/2 y/o. Absolutely ridiculous that this amount of money is required for such a young vehicle.
NHTSA complaint #11755560 — an unverified report by a vehicle owner.
Jacksonville, FL
ELECTRICAL SYSTEM
Camshaft had to be replaced a couple years ago, followed by cam shaft sensor. Then another $6,300 of "critical" issu3s to be fixed. The vehicle is 5 1/2 y/o. Absolutely ridiculous that this amount of money is required for such a young vehicle.
NHTSA complaint #11755560 — an unverified report by a vehicle owner.
Jacksonville, FL
ENGINE
Camshaft had to be replaced a couple years ago, followed by cam shaft sensor. Then another $6,300 of "critical" issu3s to be fixed. The vehicle is 5 1/2 y/o. Absolutely ridiculous that this amount of money is required for such a young vehicle.
NHTSA complaint #11755560 — an unverified report by a vehicle owner.
Greenville, TX
POWER TRAIN
Transmission failed. Truck jerks at stop. Transmission went out at 68,000 miles. My dad has a 2019 with same problem and went out at 72,000 miles. Someone needs to hold ford accountable for this. Extended warranty didn't want to pay the full price. Now I am out of pocket $1,800. Going to file a lawsuit against Ford and the extended warranty company
NHTSA complaint #11754661 — an unverified report by a vehicle owner.
Preeceville, AK
POWER TRAIN
While driving truck down highway with cruise set at 68mph . I was in a bit of incline( not towing) vehicle violently downshifted from 10th to 1st . Service powertrain wrench came up on dash . Vehicle was derated . I came to a stop and shut down key off restarted . Vehicle operated normally again. Took vehicle to ford dealership where they could not find any issue . They also installed a pcm update at that time. Since then the vehicle has a harsh 3-4,5,6 shift and flaring in 7,8,9&10. I am convinced and concerned that the transmission is hurt due to what happened. Ford quoted 13,000.00 to install a new transmission. The truck has never been abused. I don’t wish what is happening to me on anyone as a inexperienced driver in winter conditions would have caused a major accident.
NHTSA complaint #11754150 — an unverified report by a vehicle owner.
Covington, GA
POWER TRAIN
Transmission….very hard shifting and unexpected downshifting at random times. Needs to be a recall and fix on transmission.
NHTSA complaint #11754179 — an unverified report by a vehicle owner.
Cranston, RI
POWER TRAIN
The transmission would not shift out of second gear turning onto a busy highway and my pregnant wife and I were almost rear ended. It then went to first and hard shifted out of gear putting excessive pressure on our midsections. The cause most likely is a well known issue that ford engineers knew about and negligently ignored for several years with the faulty 10r80 transmission. It is not known whether it was a valve solenoid issue or the cdf drum issue but both are very common issues. My wife could have had issues from the stress of the incident and maybe the pressure from the seatbelt. The probelm has not been confirmed or inspected but i cant not afford testing since transmission doagnostics are extremely expensive. I have attched a summary from my own diagnostics of similiar events as the problem still exists. The system is available for inspection upon request.
NHTSA complaint #11753889 — an unverified report by a vehicle owner.
Sylacauga, AL
POWER TRAIN
I. Vehicle Purchase and Maintenance History In September 2020, I purchased this 2020 Ford F-150 new. II. Chronology of Defect and Repair Attempts Around 33,000 miles, the vehicle began exhibiting severe excessive oil consumption, an audible engine noise, and visible blue/gray smoke puffs emitting from the exhaust system. The following timeline outlines my exhaustive efforts to have Ford remedy this under warranty: • March 14, 2025 (36,370 miles): First formally reported the noise and exhaust smoke to Service Advisor Shelby Ray. The dealership initiated an official Ford Oil Consumption Test. I was instructed to drive 1,000-mile increments and return for unrecorded level checks. • May 21, 2025 (38,200 miles): Second formal report. The dealership performed Technical Service Bulletin (TSB) 192365 CP:6006, an established protocol recognizing inherent oil consumption flaws in this specific 5.0L engine. • August 7, 2025 – September 11, 2025 (41,119 miles): Third formal report. The vehicle was left at Tony Serra Ford for over a month (RO # 6034434) to perform engine repairs mandated by Ford tech lines. A loaner vehicle was provided. • December 9, 2025 (44,144 miles): Fourth formal report. The defect was noted as unresolved and still present between oil changes. The engine was found to be 2 quarts low on oil upon arrival. A new tech line case was opened. • May 7, 2026 – Present (48,086 miles): Fifth formal report. The engine noise and exhaust smoke. Truck has been at dealer for 3 months with no resolution.
NHTSA complaint #11753035 — an unverified report by a vehicle owner.
Sylacauga, AL
ENGINE
I. Vehicle Purchase and Maintenance History In September 2020, I purchased this 2020 Ford F-150 new. II. Chronology of Defect and Repair Attempts Around 33,000 miles, the vehicle began exhibiting severe excessive oil consumption, an audible engine noise, and visible blue/gray smoke puffs emitting from the exhaust system. The following timeline outlines my exhaustive efforts to have Ford remedy this under warranty: • March 14, 2025 (36,370 miles): First formally reported the noise and exhaust smoke to Service Advisor Shelby Ray. The dealership initiated an official Ford Oil Consumption Test. I was instructed to drive 1,000-mile increments and return for unrecorded level checks. • May 21, 2025 (38,200 miles): Second formal report. The dealership performed Technical Service Bulletin (TSB) 192365 CP:6006, an established protocol recognizing inherent oil consumption flaws in this specific 5.0L engine. • August 7, 2025 – September 11, 2025 (41,119 miles): Third formal report. The vehicle was left at Tony Serra Ford for over a month (RO # 6034434) to perform engine repairs mandated by Ford tech lines. A loaner vehicle was provided. • December 9, 2025 (44,144 miles): Fourth formal report. The defect was noted as unresolved and still present between oil changes. The engine was found to be 2 quarts low on oil upon arrival. A new tech line case was opened. • May 7, 2026 – Present (48,086 miles): Fifth formal report. The engine noise and exhaust smoke. Truck has been at dealer for 3 months with no resolution.
NHTSA complaint #11753035 — an unverified report by a vehicle owner.
Pasadena, MD
POWER TRAIN
My transmission hard shifts from 1st to 3rd. It really switches in 2nd gear. It also hard shifts into 5th and 8th gear. Sometimes it misses the gear almost like I’m in neutral. This happens when I’m in 7th or 8th gear. Plus, if I’m on the highway and I need to accelerate, I feel a hard clunk while changing gears. This started in May.
NHTSA complaint #11752875 — an unverified report by a vehicle owner.