2017 Ford F-350 SD driver assist problems

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact recently returned to the dealer and was informed that the vehicle was no longer included in the recall. The manufacturer was made aware of the issue and referred the contact to the NHTSA Hotline. The contact stated that the back over prevention camera displayed a cloudy image that had worsened over time. The vehicle was not repaired. The failure mileage was approximately 25,000.

NHTSA complaint #11573611 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact stated that while reversing, the back over prevention camera was inoperable. The contact stated that the back over prevention camera displayed a cloudy image without a picture. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 40,000.

NHTSA complaint #11561936 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) in September of 2022, which stated that the remedy was not available, and a second notice would be sent out. The contact stated that the dealer was contacted several times and confirmed that parts were not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall remedy. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11523799 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back 0ver Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. VIN tool confirms parts not available.

NHTSA complaint #11522253 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact stated while driving 80 MPH, the vehicle started shaking and the driveshaft detached and fell off the vehicle. The contact veered to the side of the roadway. The vehicle was not diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was 85,951. VIN tool confirms parts not available.

NHTSA complaint #11521738 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact stated that while reversing into the parking space, the rear-view camera image turned dark, and the rear tailgate erroneously unlatched, causing the tailgate to open and struck a pole. During the failure, the rear tailgate was damaged. The vehicle was not repaired. The local dealer and manufacturer were notified of the failure. The contact was informed that parts for the NHTSA Campaign Number: 19V864000 (Latches/Locks/Linkages) were on backorder. The contact also received notifications of NHTSA Campaign Number 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were unavailable. The local dealer was contacted, and it was confirmed that the parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. VIN tool confirms parts not available. The failure mileage was 75,000.

NHTSA complaint #11516681 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the rearview camera intermittently displayed a blurry image. The contact stated that the failure persisted. The vehicle had not yet been taken to an independent mechanic or a local dealer to be diagnosed or repaired. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Protection); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

NHTSA complaint #11516538 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not yet contacted. The contact stated that the camera image was very distorted and cloudy. The failure mileage was 30,000. VIN tool confirms parts not available.

NHTSA complaint #11516284 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

NHTSA complaint #11515191 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact stated that on various occasions, the camera displayed a hazy and distorted image. No warning lights were illuminated. The vehicle was taken to a local dealer, where it was diagnosed that the rearview camera needed to be replaced; however, the failure could not be duplicated. The contact received notification of NHTSA Campaign Number: 22V644000 (Back Over Prevention). The manufacturer was made aware of the failure. The approximate failure mileage was 55,000.

NHTSA complaint #11513016 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact stated that the vehicle was idling rough. Additionally, the vehicle had smoke coming from the tailpipe and the contact smelled an abnormal odor. The vehicle was not diagnosed nor repaired by an independent mechanic or dealer. The contact received notifications of NHTSA Campaign Number: 22V644000 (Back Over Prevention) and 22V880000 (Power Train) however, the parts to do the recall repairs were not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the issue. The failure mileage was 74,000.

NHTSA complaint #11508603 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2017 Ford F-350. The contact received notification of NHTSA Campaign Numbers: 22V880000 (Power Train) and 22V644000 (Back Over Prevention) however, the parts to do the recall repairs were not yet available. The contact stated that the rearview camera image was foggy. Additionally, the vehicle was shuddering while driving and the vehicle would hesitate to respond upon depressing the accelerator pedal. The power train warning light was illuminated. A message indicating a steering failure was displayed. The contact related the failure to the recalls. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact also stated that the tailgate of the vehicle would open independently while driving. The contact stated that the failure had been occurring intermittently. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 10,000. VIN tool confirms parts not available.

NHTSA complaint #11503612 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: WARNINGS

Ford trucks have a known issue of cameras fogging up with condensation. Becomes very difficult to see where you’re backing into. The condensation gets so bad you can’t see at all sometimes. These trucks are big and need the cameras to assist in and out of tight spaces or keep you from rolling over something without knowing it.

NHTSA complaint #11472157 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

Backup camera intermittently does not switch off when shifting into drive and moving forward, leaving a display that shows the road running backwards as you drive forwards, from there it may randomly turn bright blue, become pixelated - very distracting. Only way I've found to get it back to normal is to turn the vehicle completely off, and restart it. Yes it can be inspected, however it does happens intermittently, I can make and produce a video clip if necessary. No it hasn't been been inspected by anybody other than myself or my passengers. No there are not any warning lamps/messages/etc...

NHTSA complaint #11437084 — an unverified report by a vehicle owner.

LANE DEPARTURE: BLIND SPOT DETECTION

WHILE DRIVING ON INTERSTATE THE SAID VEHICLE HIT A BUMP OR BAD SPOT IN THE ROAD. THE STEERING WHEEL AND FRONT OF VEHICLE BEGAN TO SHAKE AND VIBRATE EXTREMELY ERRATIC. I IMMEDIATELY HELD ON, LOOKED IN MIRRORS FOR OTHER VEHICLES AROUND ME AND HAD TO HIT THE BRAKES. THE TRUCK HAD TO SLOW DOWN AND IMMEDIATELY GET IT OFF THE ROAD WITHOUT CAUSING AN ACCIDENT. WE HAPPENED TO BE ON A 65MPH HIGHWAY. WITH HAZARD LIGHTS FLASHING WE DID MANAGE TO GET OFF THE MAIN ROAD TO THE SHOULDER. I NEW IMMEDIATELY WHAT IT WAS. MY WIFE WAS WITH ME AT THE TIME AS WELL. WE HAVE OWNED THIS TRUCK SINCE IT WAS BRAND NEW. AT 9000 MILES THE SAME THING HAPPENED. THEN AGAIN AT 16,500, 18,900, 24,440 AND THE MOST RECENT TIME IS 27,500. THIS PROBLEM HAS BEEN ADDRESSED 4 PRIOR TIMES. EACH TIME THEY CHANGE THE STEERING DAMPER AND I GET MY VEHICLE BACK. NOW I AM TOLD I NEED NEW TIRES, A CASTER ADJUSTMENT AND POSSIBLY ANOTHER DAMPER. SURPRISE THE DAMPERS ARE ON BACK ORDER.I'M VERY SURPRISED THERE HAS NOT BEEN A RECALL. LUCKILY I GUESS PEOPLE HAVE NOT BEEN SERIOUSLY INJURED YET. THANK GOODNESS FOR THAT. THIS IS MY THIRD NEW TRUCK FROM FORD. I THINK WE HAVE CERTAINLY SPENT OUR FAIR SHARE OF MONEY WITH THEM. FIX OUR TRUCK SO WE CAN FEEL SAFE WHEN WE PULL OUR CAMPER AROUND THE COUNTRY. THAT'S WHY WE BOUGHT THIS PARTICULAR TRUCK. THANKS FOR READING OUR EXPERIENCE.

NHTSA complaint #11375201 — an unverified report by a vehicle owner.