FaultScore

FaultScore report

2002 Ford F Super Duty problems

Owners have filed 50 complaints about the 2002 Ford F Super Duty with NHTSA between 2001 and 2018. The largest single group is the engine & cooling. Across this model's run it ranks 4 of 13 worst.

C

FaultScore 55/100

Higher is worse. Measured against the other years of the Ford F Super Duty.

How this is worked out

The numbers

50

Complaints

3

Crashes reported

3

Fires reported

1

Injuries reported

87,500 mi

Median mileage at failure

Half of reported failures happened before this

9%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 61 vs 50 Severity 72 vs 50 Early failure 16 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 61
Against the median year of the Ford F Super Duty. 50 means typical for this model; 100 means roughly double.
Severity — 72
14% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 16
9% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2002 compares with every other Ford F Super Duty

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2002 Ford F Super Duty

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Engine & Cooling 13 26.0%

Median failure at 83,000 miles

Brakes 6 12.0%

2 crashes, 1 fires · median 69,000 mi

Electrical System 6 12.0%

0 crashes, 1 fires · median 99,750 mi

Transmission & Drivetrain 5 10.0%

Median failure at 112,000 miles

Tires 4 8.0%

Median failure at 33,000 miles

Fuel & Propulsion 4 8.0%

Median failure at 99,750 miles

Other & Unspecified 3 6.0%

1 crashes, 0 fires · median 25,000 mi

Steering 3 6.0%

Median failure at 38,000 miles

Equipment & Accessories 2 4.0%

Median failure at 106,000 miles

Acceleration & Cruise Control 2 4.0%

0 crashes, 1 fires · median 175,936 mi

Lights 1 2.0%

Median failure at 181,000 miles

Suspension 1 2.0%

Median failure at 49,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 1 2.3%
1,000 – 9,999 miles 1 2.3%
25,000 – 49,999 miles 6 14.0%
50,000 – 74,999 miles 6 14.0%
75,000 – 99,999 miles 11 25.6%
100,000 – 149,999 miles 9 20.9%
150,000+ miles 9 20.9%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Nov 2001 peak 4 Jan 2018

NHTSA investigations into the 2002 Ford F Super Duty

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA06012 Opened 22 Jun 2006 Closed 7 Dec 2007 ENGINE AND ENGINE COOLING:ENGINE:DIESEL

ENGINE STALLING

IN A DECEMBER 3, 2007 LETTER, FORD ADVISED NHTSA THAT IT WILL CONDUCT A SAFETY RECALL TO REPLACE THE CAM POSITION SENSOR (CPS) IN APPROXIMATELY 1.2 MILLION SUBJECT VEHICLES TO ADDRESS REPORTS OF ENGINE STALLING.A NEW DESIGN CPS WITH IMPROVED PERFORMANCE AND DURABILITY WILL BE INSTALLED AS A REMEDY.OWNER NOTIFICATIONS WILL BEGIN IN DECEMBER 2007. THE SUBJECT VEHICLES ARE DURABLE, FULL-SIZED, MEDIUM DUTY TRUCKS COMMONLY USED FOR COMMERCIAL PURPOSES, RESCUE/EMERGENCY RESPONSE, AND COMMERCIAL OR RECREATIONAL TOWING.CPS FAILURE IS COMPARABLE TO UNEXPECTEDLY TURNING THE KEY OFF SINCE THE SIGNAL IT P...

DP05005 Opened 22 Sep 2005 Closed 4 Jan 2006 ENGINE AND ENGINE COOLING:ENGINE

SPARK PLUG EJECTION FROM CYLINDER HEAD

ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...

EA04006 Opened 23 Feb 2004 Closed 10 Feb 2005 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

ACCELERATOR PEDAL SENSOR (ETC)

FAILURE COUNTS FROM ODI?S ANALYSIS ARE STATED ABOVE; SEE THE ADDITIONAL PROBLEM EXPERIENCE DISCUSSION IN THE SUMMARY REPORT.FORD DATA CONTAINED DUPLICATIVE REPORTS FOR 4 ODI COMPLAINTS AND 1 CRASH.THREE CRASHES WERE ALLEGEDLY DUE TO INTERMITTENT OPERATION OF THE ELECTRONIC THROTTLE CONTROL (ETC) PEDAL, ONE CRASH OCCURRED WHEN AN ETC DISABLED VEHICLE WAS STRUCK BY ANOTHER MOTORIST, ONE REPORT CONTAINED NO DETAIL.THE INJURIES WERE MINOR.AN ISSUE INVOLVING FIXED ETC PEDALS WAS INVESTIGATED ALSO, HOWEVER FAILURE REPORTS AND POPULATIONS ARE NOT SHOWN ABOVE; SEE SUMMARY REPORT FOR DETAIL.ALTHOUGH FO...

PE03044 Opened 26 Sep 2003 Closed 18 Feb 2004 VEHICLE SPEED CONTROL:ACCELERATOR PEDAL

ACCELERATOR PEDAL SENSOR FAILURE (ETC)

THE SUBJECT VEHICLES FOR THIS INVESTIGATION INCLUDE MODEL YEAR 2002 AND 2003 EXCURSION AND F SUPER DUTY TRUCKS EQUIPPED WITH 7.3L DIESEL ENGINES AND AN OPTIONAL POWER ADJUSTABLE PEDAL (PAP) FEATURE.THE SUBJECT VEHICLES UTILIZE AN ELECTRONIC THROTTLE CONTROL (ETC) SYSTEM TO CONTROL ENGINE SPEED AND POWER.THE ACCELERATOR PEDAL POSITION SENSOR OF THE ETC SYSTEM WAS REPLACED UNDER FORD'S FIELD SERVICE ACTION (FSA) 03B03 (ANNOUNCED IN FEBRUARY 2003) DUE TO CONCERNS THAT IT MAY NOT OPERATE AS DESIGNED AND AS A RESULT, MAY CAUSE THE VEHICLE TO CONTINUE TO IDLE OR UNEXPECTEDLY SLOW WHEN THE ACCELERATO...

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 273,000 miles Bedias, TX Fire

VEHICLE SPEED CONTROL

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE.

NHTSA complaint #10626186 — an unverified report by a vehicle owner.

at 273,000 miles Bedias, TX Fire

ELECTRICAL SYSTEM

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE.

NHTSA complaint #10626186 — an unverified report by a vehicle owner.

at 273,000 miles Bedias, TX Fire

SERVICE BRAKES

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE.

NHTSA complaint #10626186 — an unverified report by a vehicle owner.

Middleburg, FL Crash

SERVICE BRAKES, HYDRAULIC:ANTILOCK/TRACTION CONTROL/ELECTRONIC LIMITED SLIP

F-250 SUPERDUTY 7.3 L DIESEL. WHEN APPLYING BRAKES, LEFT WHEEL WOBBLES AND SHAKES SEVERLY. WHEN TAKEN TO DEALER AND FRONT END REPAIR SHOP, THEY SAY ROTORS ARE WARPED AND NEED TO BE REPLACED ($700.00). WHY AFTER SEVERAL COMPLAINTS HASN'T SOMEONE DONE SOMETHING ABOUT THIS. I HAD A 1988 FORD 350 DIESEL WITH THE SAME PROBLEM. NOT BEING ABLE TO STOP SAFELY IS A SAFETY PROBLEM. I DON'T SEE A SAFETY INVESTIGATION ON FILE FOR THIS PROBLEM. IS ANYONE DOING ANYTHING ABOUT THIS.

NHTSA complaint #10098875 — an unverified report by a vehicle owner.

Middleburg, FL Crash

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR

F-250 SUPERDUTY 7.3 L DIESEL. WHEN APPLYING BRAKES, LEFT WHEEL WOBBLES AND SHAKES SEVERLY. WHEN TAKEN TO DEALER AND FRONT END REPAIR SHOP, THEY SAY ROTORS ARE WARPED AND NEED TO BE REPLACED ($700.00). WHY AFTER SEVERAL COMPLAINTS HASN'T SOMEONE DONE SOMETHING ABOUT THIS. I HAD A 1988 FORD 350 DIESEL WITH THE SAME PROBLEM. NOT BEING ABLE TO STOP SAFELY IS A SAFETY PROBLEM. I DON'T SEE A SAFETY INVESTIGATION ON FILE FOR THIS PROBLEM. IS ANYONE DOING ANYTHING ABOUT THIS.

NHTSA complaint #10098875 — an unverified report by a vehicle owner.

at 3 miles OPA Locka, FL Crash 1 injured

UNKNOWN OR OTHER

SEVERE DAMAGE TO VEHICLE CAUSED BY A MOTORCYCLE IN AN ACCIDENT.

NHTSA complaint #10050857 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Conyers, GA

TIRES

PURCHASED 6 TOYO HT OPEN COUNTRY TIRES. 4 OF THE 6 HAVE SEPERATED

NHTSA complaint #11064078 — an unverified report by a vehicle owner.

at 116,000 miles Orange City, FL

TIRES

SET OF 5 UNIROYAL LIBERATOR TIRES PURCHASED NEW, LT265-75-16 LOAD RANGE E, 2002 F-250 4X4 (OEM SIZE) *THESE TIRES ARE NO LONGER AVAILABLE THRU WAL-MART WHERE THEY WERE PURCHASED AND INSTALLED. THE FOLLOWING OCCURRENCES WERE/ARE DUE TO DEFECTIVE TIRES, NOT ANY ACTIONS COMMITTED BY WAL-MART, THE INSTALLER/SELLER. OWNER OF VEHICLE IS CERTIFIED MECHANIC AND MAINTAINS VEHICLE & TIRES TO OEM SPECS. AT APPROX. 10,000 MILES ON TIRES, WE EMBARKED ON AN INTERSTATE HIGHWAY TRIP FROM FLORIDA TO IDAHO AND BACK, TRAVELING THRU UTAH, NOTICED AN IMBALANCE AT 70MPH. ENTERING IDAHO THE IMBALANCE NOW OCCURRED AT ALL SPEEDS. INSPECTION OF ALL TIRES REVEALED DRIVER-SIDE REAR TIRE TREAD HAD A PRONOUNCED BULGE A FOOT LONG IN THE CENTER OF TREAD. SPARE TIRE WAS INSTALLED, AND VEHICLE WAS DRIVEN TO WAL-MART IN BOISE. (MANAGER VERIFIED TREAD/BELT SEPARATION, TIRE STILL AT 70PSI.) REPLACED WITH GOODYEAR WRANGLER SAME SIZE. RETURNING TO FLORIDA, ANOTHER IMBALANCE OCCURRED ON THE INTERSTATE IN SOUTH-DAKOTA. INSPECTION REVEALED DRIVER-SIDE FRONT TREAD BULGED AND SEPARATING. THAT TIRE WAS REPLACED AT WAL-MART WITH A GOODYEAR WRANGLER. TRAVELING THRU WEST-MEMPHIS, THE ENTIRE PASSENGER-SIDE REAR TIRE TREAD DETACHED WITHOUT WARNING AND DEMOLISHED THE REAR QUARTER PANEL AND TAIL-LIGHT. (TIRE DID NOT BLOW-OUT/LOSE AIR PRESSURE, 80 PSI) VEHICLE WAS DRIVEN 3 MILES ON STEEL BELT TO HOTEL OFF OF INTERSTATE. SPARE TIRE WAS INSTALLED AND VEHICLE WAS DRIVEN TO WAL-MART FOR 3 GOODYEAR WRANGLERS. ALL 3 INCIDENTS HAPPENED ON INTERSTATE HIGHWAY. TIRES WERE AT CORRECT AIR-PRESSURE AND INSTALLED CORRECTLY. TIRES WERE NOT/HAD NOT BEEN OVERLOADED. WE SAVED THE TREAD SEPARATION TIRE CARCASS AND THE 2 REMAINING "GOOD" TIRES.

NHTSA complaint #10904574 — an unverified report by a vehicle owner.

at 38,000 miles Jamul, CA

STEERING

MY 2002 F250 SUPERDUTY WITH 7.3L DIESEL WILL NOT TURN AT PARKING SPEEDS AND HIGHER SPEEDS IF APPLYING THE BRAKE. I HAVE CONTACTED FORD AND OTHER OWNERS WITH THE SAME VEHICLE AND THEY ALL SAY IT IS CONSISTENT WITH THE 7.3L POWERED SUPERDUTY TRUCKS. I BELIEVE THIS IS A VERY DANGEROUS CONDITION AND DO NOT WANT TO BE PUT INTO A POSITION WHERE I MAY HURT SOMEBODY DUE TO A FAULTY DESIGNED STEERING SYSTEM. INCREASING RPM DOES NOT HELP. MY TALKING TO EXPERTS HAS FOUND THE GENERAL CONSENSUS TO BE THAT THE HYDRO BOOST PUMP DOES NOT PRODUCE ENOUGH VOLUME AND WAS A POOR DESIGN RELEASED TO THE PUBLIC. MY RESEARCH ON THE ISSUE ALSO FOUND THAT THOUSANDS OF CUSTOMERS COMPLAINED EARLY ON AND BECAUSE THERE WERE NO DEATHS IT WAS DISMISSED AS A NON ISSUE. I THINK THIS NEEDS TO BE ADDRESSED AS I HAVE ONLY 40,000 MILES AND THIS IS A DANGEROUS CONDITION THAT HAS ONLY FORTUNATELY NOT CAUSED ANY DEATHS THAT I'M AWARE OF.

NHTSA complaint #10731993 — an unverified report by a vehicle owner.

at 38,000 miles Jamul, CA

SERVICE BRAKES

MY 2002 F250 SUPERDUTY WITH 7.3L DIESEL WILL NOT TURN AT PARKING SPEEDS AND HIGHER SPEEDS IF APPLYING THE BRAKE. I HAVE CONTACTED FORD AND OTHER OWNERS WITH THE SAME VEHICLE AND THEY ALL SAY IT IS CONSISTENT WITH THE 7.3L POWERED SUPERDUTY TRUCKS. I BELIEVE THIS IS A VERY DANGEROUS CONDITION AND DO NOT WANT TO BE PUT INTO A POSITION WHERE I MAY HURT SOMEBODY DUE TO A FAULTY DESIGNED STEERING SYSTEM. INCREASING RPM DOES NOT HELP. MY TALKING TO EXPERTS HAS FOUND THE GENERAL CONSENSUS TO BE THAT THE HYDRO BOOST PUMP DOES NOT PRODUCE ENOUGH VOLUME AND WAS A POOR DESIGN RELEASED TO THE PUBLIC. MY RESEARCH ON THE ISSUE ALSO FOUND THAT THOUSANDS OF CUSTOMERS COMPLAINED EARLY ON AND BECAUSE THERE WERE NO DEATHS IT WAS DISMISSED AS A NON ISSUE. I THINK THIS NEEDS TO BE ADDRESSED AS I HAVE ONLY 40,000 MILES AND THIS IS A DANGEROUS CONDITION THAT HAS ONLY FORTUNATELY NOT CAUSED ANY DEATHS THAT I'M AWARE OF.

NHTSA complaint #10731993 — an unverified report by a vehicle owner.

at 88,000 miles Ridott, IL

ENGINE

TRAVELING ON A BUSY HIGHWAY AT 65 MPH; THE SPARK PLUG ON MY 5.4L V8 TRITON BLEW OUT OF ITS SOCKET. (ANY MECHANIC WILL TELL YOU EVERYTHING YOU WANT TO KNOW ABOUT THIS) THIS CAUSED AN IMMEDIATE BANG AND VERY ROUGH RUNNING CONDITION. AS SOON AS IT HAPPENED; THERE WAS AN IMMEDIATE LOSS OF POWER WHICH IN TURN; CAUSED A RAPID REDUCTION IN VEHICLE SPEED. NOT TO MENTION, THE DISTRACTION THAT OCCURRED THAT CAUSED THE LACK OF FOCUS ON SURROUNDING VEHICLES AND OTHER POSSIBLE HAZARDS. THIS IS THE SECOND OCCURRENCE OF A SEPARATE SPARK PLUG BLOWING OUT OF ITS SOCKET ON THE SAME MOTOR. THIS WILL COST SEVERAL THOUSAND IN REPAIRS AFTER ALL IS SAID AND DONE. ON TOP OF THE MONEY SPENT REPAIRING THE LAST INCIDENT. THERE IS A DOCUMENTED HISTORY OF THIS SITUATION WITH THE MORE EXTREME HAVING FIRE ISSUES. THE FIRE IS BECAUSE ATOMIZED FUEL IS SPRAYED INTO THE ENGINE COMPARTMENT DUE TO THERE BEING A HOLE WHERE THE SPARK PLUG IS SUPPOSED TO BE. THERE WAS NO CRASH, FIRE OR INJURY IN THIS CASE. HOWEVER, IT WAS CLOSE TO HAVING ALL THREE.

NHTSA complaint #10689548 — an unverified report by a vehicle owner.

at 112,000 miles Bend, OR

POWER TRAIN

THIS ACCELERATOR PEDAL WAS REPLACED BY FORD IN A FACTORY RECALL ON APRIL 2011. AT THE TIME THE ORIGINAL PEDAL WORKED FINE BUT IT WAS CHANGED OUR ANYWAY. THE REPLACEMENT PEDAL FAILED ON 12/15/14. DURING FAILURE, THE VEHICLE ENGINE COMPLETELY LOSES POWER AND GOES BACK TO IDLE. DURING CERTAIN MANEUVERS THIS IS A VERY DANGEROUS SITUATION, SUCH AS ACCELERATING TO MERGE ON THE FREEWAY OR PULLING OUT FROM A STOP SIGN IN TRAFFIC. I HAVE READ OF MANY INSTANCES WHERE THIS HAS HAPPENED TO OTHER FORD OWNERS. FORD NEEDS TO COME UP WITH A REPLACEMENT THAT IS RELIABLE AS THIS IS A KEY COMPONENT TO SAFE VEHICULAR TRAVEL.

NHTSA complaint #10670815 — an unverified report by a vehicle owner.

at 112,000 miles Bend, OR

ELECTRICAL SYSTEM

THIS ACCELERATOR PEDAL WAS REPLACED BY FORD IN A FACTORY RECALL ON APRIL 2011. AT THE TIME THE ORIGINAL PEDAL WORKED FINE BUT IT WAS CHANGED OUR ANYWAY. THE REPLACEMENT PEDAL FAILED ON 12/15/14. DURING FAILURE, THE VEHICLE ENGINE COMPLETELY LOSES POWER AND GOES BACK TO IDLE. DURING CERTAIN MANEUVERS THIS IS A VERY DANGEROUS SITUATION, SUCH AS ACCELERATING TO MERGE ON THE FREEWAY OR PULLING OUT FROM A STOP SIGN IN TRAFFIC. I HAVE READ OF MANY INSTANCES WHERE THIS HAS HAPPENED TO OTHER FORD OWNERS. FORD NEEDS TO COME UP WITH A REPLACEMENT THAT IS RELIABLE AS THIS IS A KEY COMPONENT TO SAFE VEHICULAR TRAVEL.

NHTSA complaint #10670815 — an unverified report by a vehicle owner.

at 112,000 miles Bend, OR

FUEL SYSTEM, DIESEL

THIS ACCELERATOR PEDAL WAS REPLACED BY FORD IN A FACTORY RECALL ON APRIL 2011. AT THE TIME THE ORIGINAL PEDAL WORKED FINE BUT IT WAS CHANGED OUR ANYWAY. THE REPLACEMENT PEDAL FAILED ON 12/15/14. DURING FAILURE, THE VEHICLE ENGINE COMPLETELY LOSES POWER AND GOES BACK TO IDLE. DURING CERTAIN MANEUVERS THIS IS A VERY DANGEROUS SITUATION, SUCH AS ACCELERATING TO MERGE ON THE FREEWAY OR PULLING OUT FROM A STOP SIGN IN TRAFFIC. I HAVE READ OF MANY INSTANCES WHERE THIS HAS HAPPENED TO OTHER FORD OWNERS. FORD NEEDS TO COME UP WITH A REPLACEMENT THAT IS RELIABLE AS THIS IS A KEY COMPONENT TO SAFE VEHICULAR TRAVEL.

NHTSA complaint #10670815 — an unverified report by a vehicle owner.

at 151,000 miles Fiddletown, CA

POWER TRAIN

VEHICLE CAN SHIFT OUT OF PARK WHEN KEY IS IN "ACCESSORIES" MODE WITHOUT PUTTING PRESSURE ON BRAKE PEDAL.

NHTSA complaint #10640536 — an unverified report by a vehicle owner.

at 197,511 miles Wynnewood, OK

FUEL/PROPULSION SYSTEM

AFTER BACKING MY CAMPING TRAILER INTO MY DRIVEWAY AFTER A 4 HOUR TRIP I NOTICED FUEL ON THE TRAILER TONGUE AND SMELLED A STRONG SMELL OF DIESEL. LOOKING UNDER THE TRUCK WHILE IT WAS STILL RUNNING I OBSERVED DIESEL FUEL POURING OUT ON THE GROUND FROM THE MOTOR. I QUICKLY SHUT THE MOTOR OFF BEFORE A FIRE RESULTED FROM THE HOT MOTOR. LATER, AFTER SEARCHING FOR THE SOURCE OF THE LEAK IT WAS FOUND THAT A METAL CLIP THAT WAS SECURED AROUND A STEEL FUEL LINE AND HAD RUBBED THROUGH THE LINE CAUSING FUEL TO LEAK OUT ON TOP OF THE MOTOR.

NHTSA complaint #10630251 — an unverified report by a vehicle owner.

at 273,000 miles Bedias, TX Fire

VEHICLE SPEED CONTROL

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE.

NHTSA complaint #10626186 — an unverified report by a vehicle owner.

at 273,000 miles Bedias, TX Fire

ELECTRICAL SYSTEM

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE.

NHTSA complaint #10626186 — an unverified report by a vehicle owner.

at 273,000 miles Bedias, TX Fire

SERVICE BRAKES

MY F-250 FORD DIESEL TRUCK CAUGHT FIRE WHILE IT WAS PARKED. ELECTRONIC BRAKE CONTROL ABS MODULE BURNED AND CRUISED CONTROL STOPPED WORKING. WIRING HARNESS WAS BURNED AWAY FROM THE ABS MODULE.

NHTSA complaint #10626186 — an unverified report by a vehicle owner.

at 181,000 miles Lanexa, VA

UNKNOWN OR OTHER

VEHICLE SECURITY MODULE- THIS MODULE CONTROLS DOOR LOCKS ( FOB & VEHICLE IN MOTION AUTO DOOR LOCKS), AUTO HEADLAMPS, SAFETY DOOR AJAR INDICATORS, ALL INTERIOR ELECTRICAL AUTO LAMP & RADIO FEATURES. ALL THESE ITEMS ON VEHICLE ARE INOPERATIVE DUE TO FAULTY MODULE (VSM). FALSE SAFETY INDICATIONS ARE BEING DISPLAYED. ORIGINAL PART # IS 2C7T-15K602-AJ, REPLACEMENT PART # IS 4C7Z-15604-AC. VEHICLE HAS BEEN AT DEALERSHIP ALMOST (2) MONTHS. INFORMED VEHICLE NON-REPAIRABLE DUE TO UNAVAILABILITY OF PART FROM FORD MOTOR COMPANY. THIS IS A SAFETY ITEM ! ACCORDING TO ON-LINE WEB-SITES, HIGH VOLUME OF OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. SINCE THIS A SAFETY ISSUE ( DOOR AJAR INDICATOR & AUTO HEAD LIGHT TURNING OFF WHILE DRIVING), PLEASE ADVISE REMEDY. FORD DEALERSHIP OR FORD MOTOR CO HAS NOT SHOWN ANY INTEREST IN REPAIR OR PART AVAILABILITY.

NHTSA complaint #10558433 — an unverified report by a vehicle owner.

at 181,000 miles Lanexa, VA

EXTERIOR LIGHTING

VEHICLE SECURITY MODULE- THIS MODULE CONTROLS DOOR LOCKS ( FOB & VEHICLE IN MOTION AUTO DOOR LOCKS), AUTO HEADLAMPS, SAFETY DOOR AJAR INDICATORS, ALL INTERIOR ELECTRICAL AUTO LAMP & RADIO FEATURES. ALL THESE ITEMS ON VEHICLE ARE INOPERATIVE DUE TO FAULTY MODULE (VSM). FALSE SAFETY INDICATIONS ARE BEING DISPLAYED. ORIGINAL PART # IS 2C7T-15K602-AJ, REPLACEMENT PART # IS 4C7Z-15604-AC. VEHICLE HAS BEEN AT DEALERSHIP ALMOST (2) MONTHS. INFORMED VEHICLE NON-REPAIRABLE DUE TO UNAVAILABILITY OF PART FROM FORD MOTOR COMPANY. THIS IS A SAFETY ITEM ! ACCORDING TO ON-LINE WEB-SITES, HIGH VOLUME OF OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. SINCE THIS A SAFETY ISSUE ( DOOR AJAR INDICATOR & AUTO HEAD LIGHT TURNING OFF WHILE DRIVING), PLEASE ADVISE REMEDY. FORD DEALERSHIP OR FORD MOTOR CO HAS NOT SHOWN ANY INTEREST IN REPAIR OR PART AVAILABILITY.

NHTSA complaint #10558433 — an unverified report by a vehicle owner.

at 181,000 miles Lanexa, VA

ELECTRICAL SYSTEM

VEHICLE SECURITY MODULE- THIS MODULE CONTROLS DOOR LOCKS ( FOB & VEHICLE IN MOTION AUTO DOOR LOCKS), AUTO HEADLAMPS, SAFETY DOOR AJAR INDICATORS, ALL INTERIOR ELECTRICAL AUTO LAMP & RADIO FEATURES. ALL THESE ITEMS ON VEHICLE ARE INOPERATIVE DUE TO FAULTY MODULE (VSM). FALSE SAFETY INDICATIONS ARE BEING DISPLAYED. ORIGINAL PART # IS 2C7T-15K602-AJ, REPLACEMENT PART # IS 4C7Z-15604-AC. VEHICLE HAS BEEN AT DEALERSHIP ALMOST (2) MONTHS. INFORMED VEHICLE NON-REPAIRABLE DUE TO UNAVAILABILITY OF PART FROM FORD MOTOR COMPANY. THIS IS A SAFETY ITEM ! ACCORDING TO ON-LINE WEB-SITES, HIGH VOLUME OF OWNERS ARE EXPERIENCING SIMILAR PROBLEMS. SINCE THIS A SAFETY ISSUE ( DOOR AJAR INDICATOR & AUTO HEAD LIGHT TURNING OFF WHILE DRIVING), PLEASE ADVISE REMEDY. FORD DEALERSHIP OR FORD MOTOR CO HAS NOT SHOWN ANY INTEREST IN REPAIR OR PART AVAILABILITY.

NHTSA complaint #10558433 — an unverified report by a vehicle owner.

at 171,000 miles Billings, MT

ENGINE

SPARK PLUG EJECTED FROM HEAD, CAME OUT WITH SUCH FORCE AS TO BREAK THE COIL ON THE FUEL RAIL, SHATTER THE SPARK PLUG AND DISINTEGRATED THE SPARK PLUG BOOT. HAD TO TAP LARGER HOLE AND INSTALL THREADED INSERT SO A NEW SPARK PLUG COULD BE THREADED INTO HEAD AND TORQUED TO SPECS. REPLACED THE COIL AND BOOT AND REINSTALL THE FUEL RAIL AND INJECTORS TO MAKE THE TRUCK SERVICEABLE AGAIN.

NHTSA complaint #10547162 — an unverified report by a vehicle owner.

at 78,000 miles Allen, TX

ENGINE

SPARK PLUG IN CYLINDER #2 BLEW OUT OF HEAD TAKING THE THREADS WITH IT. THIS AGAIN HAPPENED 6 DAYS LATER WITH CYLINDER #4. I CHECKED INTERNET AND DISCOVERED THAT THERE HAD BEEN MULTIPLE SITUATIONS WHERE THIS HAS OCCURRED WITH AT LEAST 3 OF FORDS ENGINES. MINE IS THE V10 ENGINE. CALLED THE DEALER I ORDERED THE TRUCK FROM AND THEY INFORMED ME THERE WASN'T A RECALL AND SINCE MY ENGINE WAS OUT OF WARRANTY THEY WOULD NOT BE ABLE TO FIX IT EXCEPT AT MY COST. THEY REFERRED ME TO FORD CUSTOMER SERVICE. THEY TOOK MY INFORMATION BUT SAID THEY WOULD NOT REPAIR IT. ACCORDING TO FORDS TECHNICAL SERVICE BULLETIN TSB 07-21-2 THIS HAS BEEN A PROBLEM AND IF YOUR TRUCK IS UNDER WARRANTY THEY WOULD REPLACE THE HEADS. IF NOT UNDER WARRANTY THEY RECOMMEND HOW TO REPAIR IT AT CUSTOMER COST. THIS IS NOT RIGHT. THE SPARK PLUG BEING BLOWN OUT OF A DEFECTIVE HEAD IS A FIRE HAZARD AND MAJOR PROBLEM. YOU HAVE A HOT CYLINDER WITHOUT ANY FUEL BEING CAPTURED IN AN ENCLOSED AREA. THE PLUG COULD SPARK CAUSING A FIRE WITHIN THE ENGINE COMPARTMENT. FORD SHOULD HAVE TO REPLACE THE HEADS WITH HEADS THAT ARE NOT DEFECTIVE.

NHTSA complaint #10507393 — an unverified report by a vehicle owner.

at 112,000 miles South Range, WI

ENGINE AND ENGINE COOLING

WENT TO START MY TRUCK AND THAT'S WHEN THE SPARK PLUG BLEW OUT.

NHTSA complaint #10456254 — an unverified report by a vehicle owner.

at 112,000 miles South Range, WI

EQUIPMENT ADAPTIVE/MOBILITY

WENT TO START MY TRUCK AND THAT'S WHEN THE SPARK PLUG BLEW OUT.

NHTSA complaint #10456254 — an unverified report by a vehicle owner.

at 74,000 miles Severna Park, MD

POWER TRAIN

INJECTOR DRIVE MODULE (IDM), DIESEL 7.3 NAVISTAR ENGINE. IDM FAILED WHERE THE LIKELY CAUSE WAS WATER INFILTRATION OF THE DEVICE WITH SUDDEN CATASTROPHIC RESULTS WHICH INCLUDED A SUDDEN SIGNIFICANT LOSS OF ENGINE POWER, INABILITY TO MAINTAIN HIGHWAY SPEED, INABILITY TO KEEP SPEED ABOVE 5 MILES PER HOUR, AND DEMONSTRATION OF SEVER ROUGHNESS DURING ATTEMPTS TO REV THE ENGINE OR IDLE LOADS. DUE TO THE IDM FAILURE, THREE OF EIGHT FUEL INJECTORS WERE RENDERED NONFUNCTIONAL AND REPLACED; ALSO THE ACTUAL NUMBER OF INJECTORS THAT WERE ONLINE OR OFFLINE DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD WAS UNKNOWN. DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD OF ~3 MILES, THE VEHICLE'S OBDII SYSTEM DID NOT ILLUMINATE ANY DASHBOARD INDICATORS DESPITE THE ENGINE'S INABILITY TO FUNCTION NORMALLY. IDM WAS OPERATED IN MANUFACTURER'S OEM CONFIGURATION, WITHOUT MODIFICATIONS, AND UNDER NORMAL CONDITIONS. ALL PARTS SENT DIRECTLY FROM MECHANIC SHOP TO SUPPLIERS UNDER CORE REPLACEMENT REQUIREMENTS. SUBSEQUENT RESEARCH ON VEHICLE OWNER'S FORMS AND CONVERSATION WITH MECHANIC SHOW FAILURE OF THE IDM DUE TO WATER PENETRATION / INFILTRATION IS KNOWN AND RANGES IN INDICATIONS FROM MINE (SUDDEN SEVER POWER LOSS) TO COMPLETE POWER LOSS / ENGINE STOP.

NHTSA complaint #10444842 — an unverified report by a vehicle owner.

at 74,000 miles Severna Park, MD

FUEL SYSTEM, GASOLINE

INJECTOR DRIVE MODULE (IDM), DIESEL 7.3 NAVISTAR ENGINE. IDM FAILED WHERE THE LIKELY CAUSE WAS WATER INFILTRATION OF THE DEVICE WITH SUDDEN CATASTROPHIC RESULTS WHICH INCLUDED A SUDDEN SIGNIFICANT LOSS OF ENGINE POWER, INABILITY TO MAINTAIN HIGHWAY SPEED, INABILITY TO KEEP SPEED ABOVE 5 MILES PER HOUR, AND DEMONSTRATION OF SEVER ROUGHNESS DURING ATTEMPTS TO REV THE ENGINE OR IDLE LOADS. DUE TO THE IDM FAILURE, THREE OF EIGHT FUEL INJECTORS WERE RENDERED NONFUNCTIONAL AND REPLACED; ALSO THE ACTUAL NUMBER OF INJECTORS THAT WERE ONLINE OR OFFLINE DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD WAS UNKNOWN. DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD OF ~3 MILES, THE VEHICLE'S OBDII SYSTEM DID NOT ILLUMINATE ANY DASHBOARD INDICATORS DESPITE THE ENGINE'S INABILITY TO FUNCTION NORMALLY. IDM WAS OPERATED IN MANUFACTURER'S OEM CONFIGURATION, WITHOUT MODIFICATIONS, AND UNDER NORMAL CONDITIONS. ALL PARTS SENT DIRECTLY FROM MECHANIC SHOP TO SUPPLIERS UNDER CORE REPLACEMENT REQUIREMENTS. SUBSEQUENT RESEARCH ON VEHICLE OWNER'S FORMS AND CONVERSATION WITH MECHANIC SHOW FAILURE OF THE IDM DUE TO WATER PENETRATION / INFILTRATION IS KNOWN AND RANGES IN INDICATIONS FROM MINE (SUDDEN SEVER POWER LOSS) TO COMPLETE POWER LOSS / ENGINE STOP.

NHTSA complaint #10444842 — an unverified report by a vehicle owner.

at 74,000 miles Severna Park, MD

ENGINE AND ENGINE COOLING

INJECTOR DRIVE MODULE (IDM), DIESEL 7.3 NAVISTAR ENGINE. IDM FAILED WHERE THE LIKELY CAUSE WAS WATER INFILTRATION OF THE DEVICE WITH SUDDEN CATASTROPHIC RESULTS WHICH INCLUDED A SUDDEN SIGNIFICANT LOSS OF ENGINE POWER, INABILITY TO MAINTAIN HIGHWAY SPEED, INABILITY TO KEEP SPEED ABOVE 5 MILES PER HOUR, AND DEMONSTRATION OF SEVER ROUGHNESS DURING ATTEMPTS TO REV THE ENGINE OR IDLE LOADS. DUE TO THE IDM FAILURE, THREE OF EIGHT FUEL INJECTORS WERE RENDERED NONFUNCTIONAL AND REPLACED; ALSO THE ACTUAL NUMBER OF INJECTORS THAT WERE ONLINE OR OFFLINE DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD WAS UNKNOWN. DURING THE IDM FAILURE TO ENGINE SHUT-DOWN PERIOD OF ~3 MILES, THE VEHICLE'S OBDII SYSTEM DID NOT ILLUMINATE ANY DASHBOARD INDICATORS DESPITE THE ENGINE'S INABILITY TO FUNCTION NORMALLY. IDM WAS OPERATED IN MANUFACTURER'S OEM CONFIGURATION, WITHOUT MODIFICATIONS, AND UNDER NORMAL CONDITIONS. ALL PARTS SENT DIRECTLY FROM MECHANIC SHOP TO SUPPLIERS UNDER CORE REPLACEMENT REQUIREMENTS. SUBSEQUENT RESEARCH ON VEHICLE OWNER'S FORMS AND CONVERSATION WITH MECHANIC SHOW FAILURE OF THE IDM DUE TO WATER PENETRATION / INFILTRATION IS KNOWN AND RANGES IN INDICATIONS FROM MINE (SUDDEN SEVER POWER LOSS) TO COMPLETE POWER LOSS / ENGINE STOP.

NHTSA complaint #10444842 — an unverified report by a vehicle owner.

at 78,873 miles Elberta, AL

VEHICLE SPEED CONTROL

WHILE TRAVELING DOWN INTERSTATE AT 65 MPH WITH SPEED CONTROL ENGAGED, WHEN HITTING BRAKE TO BEGIN SLOW DOWN TO EXIT UP RAMP, I PRESSED THE BRAKE TO DISENGAGE THE SPEED CONTROL, HOWEVER THE TRUCK BEGAN TO ACCELERATE EVEN WHEN DEPRESSING THE OFF BUTTON FOR SPEED CONTROL. VEHICLE CONTINUED TO ACCELERATE, SO I HAD TO PUT TRANSMISSION INTO NEUTRAL AND PULL OVER UNTIL VEHICLE SLOWED.

NHTSA complaint #10442151 — an unverified report by a vehicle owner.

at 83,000 miles Boise, ID

ENGINE AND ENGINE COOLING

SPARK PLUG BLOWOUT.

NHTSA complaint #10429127 — an unverified report by a vehicle owner.