2014 Ford Fiesta brake problems

SERVICE BRAKES, HYDRAULIC

The contact owns a 2014 Ford Fiesta. The contact stated that while driving at an undisclosed speed, the brake pedal was depressed, and the contact became aware that the braking system had overheated. There was no warning light illuminated. The vehicle was taken to the independent mechanic, where it was diagnosed that the ABS module had failed and needed to be replaced. The vehicle was not repaired. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was referred to the NHTSA Hotline for assistance. The approximate failure mileage was 64,000.

NHTSA complaint #11660340 — an unverified report by a vehicle owner.

SERVICE BRAKES

2014 Ford Fiesta manual sedan exhibiting recurring, dangerous hood latch malfunction (recently noticed) where hood unlatches while driving/parked & experiencing sudden power loss when AC is used (fuse removed to prevent this dangerous condition). Potential safety hazards: obstructed vision, hood detachment, engine tampering, sudden loss of control. Ford Service Advisor admitted hood latch "should" be a recall, yet dealership attempts to charge $350-$500 ($250 diagnostic) for repair instead of initiating recall. This raises concerns Ford prioritizes profit over safety, esp. since Fiesta is discontinued. Other issues include previous brake pad lock-up requiring costly ABS Hydraulic Control Unit repair & door latch recall 20S15 ("door may unlatch while driving"). Multiple recurring issues suggest vehicle may be a lemon overall. Request immediate NHTSA investigation into hood latch defect & electrical/AC power loss issue. Urge recall consideration. I will gladly allow my vehicle to be studied in a NHTSA lab to aid investigation. Concern heightened by Ford's discontinuation of model.

NHTSA complaint #11650672 — an unverified report by a vehicle owner.

SERVICE BRAKES

I started to notice a bit of resistance when pressing on the brakes. Minor initially, but then if you had to apply slightly more pressure the car would jerk/pull hard to the right. The harder and faster you had to press, the more intense the jerk. I took her in to the dealership and they noticed something with the reservoir into the hydraulics unit that feeds fluid into the brakes.  The fluids are not circulating back into it and the caliper is not building enough pressure to close. They said it's the ABS Hydraulic Control Unit: D2BZ-2C405-E and the part is on national backorder with no ETA. The car is unsafe to drive without the part. She's a 2014 with only 28k miles and it seems strange to have this failure with such low mileage. I just have texts with the dealership right now. I spoke with Ford directly today and they guesstimated 5-6 months for the part. I ordered a used part and will take her to another mechanic to get it replaced in the interim since the dealership won't work with a used part. At that point I will have invoices. Thanks.

NHTSA complaint #11611904 — an unverified report by a vehicle owner.

SERVICE BRAKES

On a long road trip with my mother while accelerating onto a highway I heard a metal object from the front right of my car drop onto the road. Subsequently, I heard a minor clanking/rattling noise every now and then but everything was operating normally and I could not connect any driving actions to this noise. Later on I looked under the vehicle for any loose hanging objects but could see none. When I got home I went to my home Ford dealer they were charging an exorbitant diagnostic fee so I went to a different dealer with a more reasonable fee. I was asked if I recently had my brakes serviced to which I replied yes. I was told there was a missing upper right caliper bolt. This explained the noise I heard of a metal object dropping. I brought it to the attention of the service manager of my home dealer. I was reimbursed by my home dealer for the cost of the diagnosis and repair at the other dealer. Some months later there was management shakeup of personnel and I learned that the service manager and technicians that I spoke with were replaced. I didn't think much at the time that it was anything more than carelessness but I came across some new information. The use of Torque to Yield (TTY) bolts in vehicle safety related components presents a safety hazard. These type of bolts are one-time or single use. They are indistinguishable from traditional bolts. Once torqued to specification, the loosening of these bolts will cause them to fail. They complicate routine maintenance, require more precise equipment, and leave a lot to chance of human error. Improper installation or reuse of these bolts will lead to catastrophic failure. General ignorance among professional trained mechanics, as well as auto part stores, DIY vehicle owners, as well as lack of labeling, and lack of proper warning from vehicle manufacturers is a recipe for disaster. Vehicle manufacturers should not use these bolts for safety related vehicle components. Vehicle owners should be informed.

NHTSA complaint #11589387 — an unverified report by a vehicle owner.

SERVICE BRAKES

CAR JERKS AND WHEN I UNLOCK DOOR ONLY 1 DOOR UNLOCKS AND THAT IS DRIVER'S SIDE TRANSMISSION GOING OUT AND EVERY TIME I PUT GAS ACT LIKE DOES WANT TO START UP AGAIN AND THEN ITS TAKES FOREVER JUST TO CATCH UP SPEED

NHTSA complaint #11385981 — an unverified report by a vehicle owner.

SERVICE BRAKES

I HAVE THREE OR MORE RECALLS ON MY VEHICLE WENT A COUPLE YEARS AGO TO HAVE THEM REPAIRED I WAS TOLD I HAD PAID 120 JUST FOR THEM TO LOOK AT THE CAR SO I DIDN'T HAVE THEM REPAIRED I WENT TO YOUR SYSTEM AND SAW THAT IT WAS REPORTED THAT ALL MY RECALLS HAVE BEEN REPAIRED AND THAT'S A FALSE STATEMENT NONE OF MY RECALLS HAVE BEEN REPAIRMAN ON LASHES HAVE FALLEN OFF MY INSIDE WITH MY GAUGES IT IS COMING APART MY PHONE AREAS DON'T WORK ANYMORE MY AXLE OR STUDS IN THINGS HAVE BEEN MESSED UP THAT MESSED UP MY LIGHTS IN THE INSIDE OF THE CAR KEEPS FLICKERING.NOW MY ENGINE LIGHT HAS COME ON IT WON'T GO OFF THE CAR HAS 214,000+ MILES ON IT AND I DON'T WANT TO BREAK APART I JUST PAID IT OFF.I'VE HAD TO REPLACE THE SERPENTINE BELT TWICE THE RUBBER AROUND THE INSULATION OF THE DOORS IS COMING OFF THE AREAS WHERE YOU CAN SEE YOUR RADIO IN SPEEDOMETER AND FOGGED UP. THE DEALERSHIP TOLD ME I COULDN'T GET THE EGGS AND RADIO FREE FOR SIX MONTHS I HAVE THE SENSOR BUT THEY SAID THEY CAN ACTIVATE IT IN A STANDARD MODEL THE TIRE EXPLODED THREE WEEKS AFTER HAVING THE CAR I REPORTED THE RUBBING SOUND WHEN I FIRST BOUGHT THE CAR AND THEY TOLD ME THAT'S WHAT NEW CARS SOUND LIKE AND THEN WANTS TO TIRE EXPLODED THE FORD DEALERSHIP I TOOK IT TO SEND IT TO THE CORPORATION THEY CLAIM THEY SAID IT WAS ROUTE HAS IT BUT I DIDN'T HIT ANYTHING.THE TRANSMISSION HAD TO BE REPAIRED AFTER SIX MONTHS AND NOW IS ACTING UP AGAIN.

NHTSA complaint #11342411 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING APPROXIMATELY 55 MPH, THE VEHICLE STARTED TO VIBRATE VIOLENTLY. THE CONTACT TURNED THE VEHICLE AROUND AND ATTEMPTED TO DRIVE HOME, WHICH WAS IN CLOSE PROXIMITY. WHEN THE CONTACT ATTEMPTED TO BRAKE, THE BRAKE PEDAL TRAVELED ALL THE WAY DOWN TO THE FLOORBOARD. THE VEHICLE WAS TOWED TO FORD OF CLERMONT (1101 E HWY 50, CLERMONT, FL 34711) WHERE IT WAS DIAGNOSED THAT THE PASSENGER SIDE REAR WHEEL BRAKE FLUID LINE NEEDED TO BE REPLACED DUE TO A SHUDDER THAT OCCURRED WHILE DRIVING. AFTER THE BRAKE LINE WAS REPLACED, THE DEALER CALLED THE CONTACT AND INFORMED HIM THAT THE ENTIRE BRAKE ASSEMBLY NEEDED TO BE REPLACED. AFTER THE REPAIRS WERE PERFORMED, THE DEALER CALLED THE CONTACT BACK AND ADVISED HIM THAT THE ABS NEEDED TO BE REPLACED AS WELL. THE VEHICLE WAS REPAIRED. THE MANUFACTURER NOTIFIED OF THE FAILURES. THE APPROXIMATE FAILURE MILEAGE WAS 35,000. *BF CONSUMER RECEIVED A LETTER FROM THE MANUFACTURER, LETTER STATED THE CONTACT MIGHT OF HIT SOMETHING AND COULD HAVE CAUSED THE BRAKELINE TO BREAK. ALTHOUGH, VEHICLE WAS REPAIRED IT COULD HAPPEN AGAIN.

NHTSA complaint #11277084 — an unverified report by a vehicle owner.

SERVICE BRAKES

TL* THE CONTACT OWNS A 2014 FORD FIESTA. WHILE DRIVING 30 MPH, THE CONTACT HEARD AN ABNORMAL SCREECHING AND GRINDING NOISE WHEN THE BRAKE PEDAL WAS APPLIED. THERE WERE NO WARNING INDICATORS ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO STATED THAT THE BRAKES AND CALIPERS NEEDED TO BE REPLACED. THE LOCAL DEALER AND MANUFACTURER WERE NOT CONTACTED. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE FAILURE MILEAGE WAS 32,180. *TT CONSUMER STATED MECHANIC HAD REPLACED THE BRAKES BUT REPLACED AGAIN 6 MONTHS LATER. UPDATED 11/27/18

NHTSA complaint #11124762 — an unverified report by a vehicle owner.

SERVICE BRAKES

"TAKATA RECALL" I AM SUBMITTING A COMPLAINT REGARDING MY BRAKE SYSTEM. WHEN I APPLY MY FOOT ON BRAKES THERE IS NO PRESSURE, BRAKES GO ALL THE WAY TO THE GROUND; AS IF I AM NOT GOING TO STOP. I HAVE TO PUMP OR PRESS HARD ON BRAKES. MY BRAKE LIGHT ON DASHBOARD NEVER CAME ON, INDICATING A PROBLEM WITH BRAKES. THIS JUST SUDDENLY HAPPENED ON MY WAY TO WORK (10/26/2017). I HAD BRAKES CHANGE ON 10/31/2017 AND STILL CAR WOULD NOT STOP. I HAD TO BRAKE HARD, THIS HAPPENED AS I WAS LEAVING THE PARKING LOT, DRIVEWAY. EACH INCIDENT OCCURRED WHILE I WAS DRIVING AND NEED TO SLOW DOWN TO BRAKE FOR A STOP SIGN OR LIGHT SIGNAL.

NHTSA complaint #11042722 — an unverified report by a vehicle owner.

SERVICE BRAKES

ON SEPTEMBER 30, 2014 , DRIVING ON RESIDENTIAL ROAD AT 40 MPH , WITH NO PRIOR WARNING ALL VEHICLE CONSOLE LIGHTS LID UP AND DASH CONSOLE SHOWED AN ERROR "IMMOBILIZER FAILURE". STEERING AND BRAKES BEGAN TO WORSEN MAKING THE VEHICLE INOPERABLE.THIS WHILE CROSSING A BUSY INTERSECTION IN WHICH THANKFULLY THE LIGHT WAS TURNED IN MY FAVOR .THIS WAS VERY SCARY AND COULD HAVE LEAD TO A TRAGIC EVENT . FORTUNATELY I DID NOT PANIC AND WAS ABLE TO USE VEHICLE MOMENTUM TO DRIVE INTO A PLAZA DRIVEWAY . AT THIS MOMENT I FEEL THAT THIS VEHICLE IS DANGEROUS AND SHOULD NOT BE ON THE ROAD. I STRONGLY URGE THAT THERE BE AN INVESTIGATION OPENED IMMEDIATELY . YOUR ATTENTION TO THIS MATTER IS WITH GREAT URGENCY. REGARDS

NHTSA complaint #10640664 — an unverified report by a vehicle owner.