FaultScore

2012 Ford Fusion fuel system problems

65 of the 3,057 complaints about the 2012 Ford Fusion are about the fuel system — 2% of everything reported for this model year. Half of the failures with a mileage on record happened before 51,850 miles.

B

65

Complaints

3

Crashes

0

Fires

2

Injuries

Exactly what failed

Fuel/Propulsion System 58 89.2%
Fuel System, Gasoline 5 7.7%
Canister 2 3.1%

Fuel & Propulsion across every Ford Fusion year

2006 15 1.0%
2007 18 1.2%
2008 11 0.7%
2009 12 0.8%
2010 706 45.8%
2011 238 15.4%
2012 65 4.2%
2013 141 9.1%
2014 82 5.3%
2015 67 4.3%
2016 92 6.0%
2017 37 2.4%
2018 30 1.9%
2019 16 1.0%
2020 12 0.8%

What owners said

Filed with NHTSA, in their own words.

at 165,461 miles Crystal River, FL

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

The contact owns a 2012 Ford Fusion. The contact stated that while starting the vehicle, the power steering assist fault message was displayed. The power steering function was inoperable. The check engine warning light was illuminated due to a possible canister purge valve failure. Upon investigation, the contact linked the failure to NHTSA Campaign Number: 15V340000 (Steering). The local dealer was not contacted, and the vehicle was not diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 165,461.

NHTSA complaint #11689516 — an unverified report by a vehicle owner.

Kennebunkport, ME

FUEL/PROPULSION SYSTEM

Absolute unacceptable level of rust to the body and frame. Even with regular car washes, sitting for a year covered. It’s literally totalled and I am out of a car. It’s a 2012 with this amount of rust

NHTSA complaint #11656538 — an unverified report by a vehicle owner.

Buford, GA

FUEL/PROPULSION SYSTEM

Vehicle loses power while driving, with no response when accelerator is depressed further. The engine continues to run but no throttle response. No engine warning light came on. No codes stored. Must stop, turn off engine and perform an engine restart to continue driving again.

NHTSA complaint #11633505 — an unverified report by a vehicle owner.

Lindsay, CA

FUEL/PROPULSION SYSTEM

The driver power steering system message goes on every so often and I have to turn off and on to reset the light, but my concern is that it’s going to go off as I’m driving, and the fuel mileage as I’m driving it says mileage to empty and one time I was trying to get to the gas station and it hit 0 and it was still going the car, and the suspension makes noise when I go over the bumps and also when I’m reversing and turning the wheel there’s a popping sound from the front it sounds like,

NHTSA complaint #11616647 — an unverified report by a vehicle owner.

Lindsay, CA

FUEL/PROPULSION SYSTEM

My steering assist system goes of at odd times, and the acceleration it does tiny tugs, and my suspension it rattles, over street bumps,, can it be fixed by a dealership, cause it’s my only vehicle 🚗 I have and plus I’m on ssdi income and I can’t afford major repairs, like these, and if so have the car fully inspected just in case I’m missing something, oh and also there’s a popping noise coming from the front of the car..

NHTSA complaint #11609122 — an unverified report by a vehicle owner.

at 102,000 miles Chelsea, MA

FUEL SYSTEM, GASOLINE:STORAGE:EVAPORATIVE EMISSIONS:CANISTER

The contact owns a 2012 Ford Fusion. The contact stated while driving approximately 50 MPH, the vehicle started to stall and shake with the check engine warning light illuminated. The vehicle was taken to the dealer to be diagnosed. The contact was informed that the canister purge valve was stuck in the open position and needed to be replaced. The contact was informed of an unknown recall however, the VIN was not included. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA for assistance. The approximate failure mileage was 102,000.

NHTSA complaint #11448210 — an unverified report by a vehicle owner.

at 69,000 miles Melbourne, FL

FUEL/PROPULSION SYSTEM

MY CAR JUST DIES WHILE I'M DRIVING. ARE THERE RECALLS I HAVEN'T BEEN NOTIFIED ABOUT THAT COULD BE CAUSING THIS? IF SO, HOW DO I GET IT REPAIRED IN THE MOST EXPEDITIOUS MANNER. I ONLY HAVE THE ONE CAR AND IT IS PRETTY UNSAFE AT THIS POINT.

NHTSA complaint #11412851 — an unverified report by a vehicle owner.

at 55 miles Cincinnati, OH

FUEL/PROPULSION SYSTEM

I WAS GETTING GAS AND I CUT MY CAR OFF WHEN I GOT BACK INTO MY CAR IT DID NOT START. I CONTINUED TO START IT. CAR WOULD NOT START. I POPPED THE HOOD AND TOUCHED THE BATTERY SOME AND TRIED STARTING THE CAR THE CAR STARTED THEN ABOUT 5 MINUTES AFTER DRIVING IT SUDDENLY CUTS OFF. THIS IS A ONGOING ISSUE. CAR SUDDENLY STOPS IN THE MIDDLE OF STREET ALMOST CAUSING ACCIDENTS THAT CAN NEARLY KILL SOMEONE!!! VERY UNSAFE AND EXTREMELY DANGEROUS. THIS HAPPENED ON HIGHWAY AND STREET. AND ITS SO RANDOM NO SIGNS JUST CUTS OFF AT ANY SPEED.

NHTSA complaint #11383796 — an unverified report by a vehicle owner.

at 149,000 miles Moncks Corner, SC

FUEL/PROPULSION SYSTEM

THE WRENCH LIGHT COMES ON AND THE VEHICLE CUTS OFF IT WILL START BACK UP BUT IT'S RANDOM AND CUTS OFF ANYTIME IT WANTS. IT'S DONE THIS WHILE PARKED AND MOVING. THROTTLE BODY EXTENDED WARRANTY. MY CAR IS UNDER THE 150,000 MILES AND MET THE REQUIREMENTS FOR THIS TO BE REPLACED AND I TOOK IT TO RAVENEL FORD RAVENEL SC AND WAS TOLD THAT BECAUSE THEY DIDN'T GET THAT CODE THAT THEY WE'RE ALLOWED TO FIX IT

NHTSA complaint #11378508 — an unverified report by a vehicle owner.

at 105,000 miles Navarre, FL

FUEL/PROPULSION SYSTEM

THROTTLE CONTROL/TRANSMISSION WRENCH SYMBOL LLUMINATES WHEN THE POWERTRAIN OR A AWD FAULT HAS BEEN DETECTED. IF THE INDICATOR STAYS ON OR CONTINUES TO COME ON, WHICH IT DOES. THEN CAR WILL CONTINUE TO RUN BUT JERKS AND LUNGES. PRESSING ON THE ACCELERATOR DOES ABSOLUTELY NO GOOD. I DO NOT FEEL SAFE DRIVING SAID CAR. THANK THE DEAR LORD I WAS NOT PULLING OUT ON U.S. 98 IN NAVARRE FL. I WAS STILL IN MY NEIGHBORHOOD AND WAS ABLE TO CHUG MY WAY BACK HOME. TOMORROW, 06/22/2020 WILL BE HAVING CAR TOWED TO A PROFESSIONAL AND LICENSED MECHANIC. VEHICLE HAS SUFFICIENT FUEL, THAT IS NOT THE PROBLEM. AFTER MECHANIC HAS EVALUATED SITUATION I WILL HAVE DOCUMENTATION TO SUBMIT.

NHTSA complaint #11329895 — an unverified report by a vehicle owner.

at 72,259 miles Yarley, PA

FUEL/PROPULSION SYSTEM

CAR SUDDENLY LOSES ENGINE POWER (HAS HAPPENED 5 TIMES SINCE APRIL 2019) AND ON THE HIGHWAY JUST STARTS COASTING RAPIDLY SLOWING DOWN (LIKE IT IS ONLY USING BATTERY POWER). A WARNING LIGHT ALSO COME ON (A RED TRIANGLE WITH AN EXCLAMATION MARK IN THE MIDDLE) WITH THE WORDS "STOP SAFELY NOW" (SEE IMAGE). IN THE 5 TIMES IT HAS HAPPENED, THE FIRST TIME WAS AT APPROXIMATELY 30 MPH IN THE CITY, THE REMAINING TIMES WERE ALL AT 50-65 MPH ON THE HIGHWAY. EACH TIME, THERE WAS NO TURNING, BREAKING OR ACTIVATING ANY OTHER SYSTEM IN THE CAR (RADIO, CRUISE CONTROL ETC). IN EACH CASE, WE PULLED OVER AND TURNED OFF THE CAR. AFTER A FEW MINUTES, THE CAR WAS RESTARTED WITHOUT ISSUE UNTIL THE NEXT TIME IT HAPPENED (TYPICALLY EVERY 1-2 MONTHS EXCEPT THIS MONTH WHERE IT HAPPENED TWO DAYS IN A ROW).WHILE I DO NOT KNOW WHAT THE CAUSE OF THIS PROBLEM IS, THERE ARE DOZENS OF REPORTS FROM OTHERS REPORTING A SIMILAR PROBLEM, SOME OF WHICH THEY THOUGHT WAS RELATED TO A PROBLEM WITH THE DIFFERENTIAL PRESSURE FEEDBACK SENSOR (DPFE) AT FAULT SOME OF TIME, AND INCORRECTLY MEASURING EXHAUST GAS RE-CIRCULATION (EGR) PRESSURE (REPAIR PAL WEBSIE FOR EXAMPLE). THE WEB IS FULL OF THESE COMPLAINTS BUT WHEN WE TOOK THE CAR TO FORD, THEY CLAIM THAT THIS HAS NEVER BEEN REPORTED BEFORE. THEY TOOK THE CAR AND DROVE IT FOR A FEW MILES, DIDN'T HAVE THE PROBLEM AND SO SAID THERE WERE NO PROBLEMS. I DON'T WANT TO LET MY DAUGHTER DRIVE THE CARE ANYMORE BECAUSE I AM WORRIED OF HER HAVING AN ACCIDENT IF SHE IS DRIVING ON THE HIGHWAY AND SUDDENLY THE CAR STOPS. INTERESTINGLY, THIS PROBLEM SEEMS TO BE OCCURRING IN FORD FUSIONS OF MULTIPLE MODEL YEARS SUGGESTING THAT THERE IS A DEFECT IN DESIGN, PARTICULARLY SINCE SOME OF THE OCCURRENCES ARE BEING REPORTED IN NEWER MODEL YEARS.

NHTSA complaint #11269372 — an unverified report by a vehicle owner.

at 135,000 miles Lansing, MI

FUEL/PROPULSION SYSTEM

VEHICLE STALLS OUT COMPLETELY AND STOPS RUNNING WHEN ENCOUNTERING STOPS OR LOW RPM'S.

NHTSA complaint #11221246 — an unverified report by a vehicle owner.

at 62,000 miles Tifton, GA

FUEL/PROPULSION SYSTEM

CAR WILL STALL OUT AND GETS NO POWER PERIODICALLY. SOMETIMES THIS HAPPENS IN HEAVY TRAFFIC, ON INTERSTATE, ETC. EXTREMELY DANGEROUS SITUATION AND SEVERAL PEOPLE HAVE HAD SIMILAR PROBLEM WITH THIS CAR. WILL NOT SHOW A CODE WHEN TAKEN TO REPAIR SHOP. HAVE ALREADY HAD THROTTLE BODY REPLACED, FRONT O2 SENSOR. CAR ONLY HAS 62,000 MILES ON IT.

NHTSA complaint #11210347 — an unverified report by a vehicle owner.

at 110,000 miles Edinburg, TX

FUEL/PROPULSION SYSTEM

TAKATA RECALL AS OF TODAY MAY 10,2019 WE HAVE NOT RECIEVED ANY RECALL ORDER FOR AIR BAGS SYSTEM.ALSO OUR CAR IS LOOSING POWER WHILE DRIVING IT.TO A COMPLETE STALL. THIS IS BE ADDRESS WITH OUR MECHANIC, SEVERAL ATTEMPTS TO REPAIR.ISSUES CONTINUES

NHTSA complaint #11206786 — an unverified report by a vehicle owner.

at 2 miles Naples, FL

FUEL/PROPULSION SYSTEM

I WAS GOING 55 MILES AN HOUR ON BUSY STREET IN FLORIDA, ALL OF SUDDEN CAR WAS GETTING NO GAS, HAD TO PULL OVER, SHUT OFF CAR AND RESTART, THIS HAS HAPPENED TWICE, VERY SPURATIC, VERY DANGEROUS, HAD IT TOWED TO EXECUTIVE AUTO, THEY COULD NOT FIND ANYTHING, AND COULD NOT GET IT TO FAIL AGAIN. DO NOT TRUST IT

NHTSA complaint #11191069 — an unverified report by a vehicle owner.

Newark, NJ

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V735000 (FUEL SYSTEM, GASOLINE); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. WAYNE FORD (444 US-46, WAYNE, NJ 07470, (973) 256-8800) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.

NHTSA complaint #11164240 — an unverified report by a vehicle owner.

at 55,300 miles Columbia, SC

FUEL/PROPULSION SYSTEM

MOTOR STARTS SPUTTERING AND THEN DIES, I STOP, THEN I START IT UP AND ITS FINE -FOR A WHILE.

NHTSA complaint #11163776 — an unverified report by a vehicle owner.

at 87,000 miles Twinsburg, OH

FUEL/PROPULSION SYSTEM

VEHICLE WOULDN'T START AND GOT TOWED TO THE DEALERSHIP. AFTER INSPECTION THEY FOUND THE FUEL PUMP UNIT HOUSING CRACKED AND ELECTRICALLY SHORTED, BLOWING THE FUSE. BOTH THE FUEL PUMP AND THE FUSE NEEDED REPLACED. CAR HAS 87K MILES. THIS COULD HAVE FAILED ANYWHERE ON THE ROAD

NHTSA complaint #11129486 — an unverified report by a vehicle owner.

at 5 miles Portland, OR

FUEL/PROPULSION SYSTEM

UPON ACCELERATING FROM A ROLLING STOP, THE CAR WILL SPUTTER AND STALL OUT INFREQUENTLY. THE BATTERY AND ALTENATOR HAVE BEEN TESTED AT DIFFERENT PLACES AND ALL HAVE PASSED THE TESTS.

NHTSA complaint #11113135 — an unverified report by a vehicle owner.

at 94,015 miles Stem, NC

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2012 FORD FUSION. THE CONTACT STATED THAT THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHERE IT WAS DIAGNOSED THAT THE CANISTER PURGE VALVE WAS FAULTY AND NEEDED TO BE REPLACED. THE VEHICLE WAS REPAIRED, BUT THE FAILURE RECURRED. CAPITAL FORD (4900 CAPITAL BLVD, RALEIGH, NC) WAS CALLED AND INFORMED THE CONTACT OF CUSTOMER SATISFACTION PROGRAM NUMBER: 16B38 (POWERTRAIN CONTROL MODULE REPROGRAMMING AND CANISTER PURGE VALVE INSPECTION). THE CONTACT WAS INFORMED THAT THE VIN WAS NOT APPLICABLE TO THE PROGRAM. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND INFORMED THE CONTACT THAT NHTSA WAS RESPONSIBLE FOR RECALLS BEING ISSUED. THE CONTACT WAS REFERRED TO NHTSA. THE FAILURE MILEAGE WAS APPROXIMATELY 94,015.

NHTSA complaint #11111509 — an unverified report by a vehicle owner.

at 143,000 miles Jamestown, TN

FUEL/PROPULSION SYSTEM

JUST HAD RECALL # 16B38 DONE 1/24/18. DRIVING MY HUSBAND TO WORK AND MY ENGINE LIGHT CAME ON, TOOK IT TO HAVE SCAN DONE AND IT'S MY GAS TANK OR CAP? THE TECH TOLD ME MY TANK IS NOT BREATHING, NEITHER AM I. NOT A HAPPY CAMPER. THERE IS CURRENTLY A RECALL ON THE AIR BAGS, # 17S01. THAT'S ALL I NEED TO HAVE AN AIR BAG GO OFF AND KILL EVERYONE IN THE CAR. THERE IS ALSO A RECALL # 15S18 THE STEERING. I WOULD REALLY APPRECIATE IT IF YOU COULD GET THESE RECALL'S TAKEN CARE OF AND RE DO THE RECALL # 16B38. SOMETHING WENT WRONG. THE CAR IS IN MICHIGAN, SO WE NEED A FORD DEALER IN MICHIGAN. PLEASE EMAIL ME OR CALL ME AS SOON AS YOU CAN GET THIS SET UP. ALSO JUST REPLACED FRONT AND REAR BRAKES, ROTORS. THEN TURNED AROUND GOT NEW TIRES AND WAS TOLD I NEEDED A FRONT END ALIGNMENT, DONE IT. LOVE MY CAR BUT HATE THE COST TO FIX, FORD IS EXPENSIVE. THANK YOU

NHTSA complaint #11073916 — an unverified report by a vehicle owner.

at 123,873 miles Bergholz, OH Crash

FUEL/PROPULSION SYSTEM

IN APRIL 2017 I HAD A RECALL ON THROTTLE BODY. I QUICKLY TOOK THE CAR TO DEALER FOR REPAIR. ON 6/21/17 I WAS DRIVING AND THE CAR SUDDENLY DIED AND WOULD NOT START. AFTER HAVING CAR TOWED TO DEALER I AGAIN HAD THROTTLE BODY AND MOTOR ASSEMBLY REPLACED

NHTSA complaint #11000936 — an unverified report by a vehicle owner.

at 68,000 miles Woodbridge, VA

FUEL/PROPULSION SYSTEM

DRIVING ON 6 LANE DIVIDED HIGHWAY DURING MORNING RUSH HOUR TRAFFIC AT ABOUT 30 MPH WHEN I LOST POWER TO THE VEHICLE AND WRENCH LIGHT CAME ON. GOT PUSHED TO THE DEALER THAT WAS A BLOCK AWAY. THE DEALER SAID THEY DID THEIR $129 TEST - NO FAULTS AND MY CAR WAS READY TO DRIVE HOME. I WASN'T GOING TO LEAVE UNTIL IT WAS SAFE TO DRIVE. THERE WAS ANOTHER $129 TEST THAT THEY COULD DO. THIS TEST DIDN'T FIND ANYTHING BUT WHEN THE TECH WAS DRIVING IT STALLED ON HIM. THEY REPLACED THE PURGE VALVE ( FOR FREE, WASN'T CHARGED FOR EITHER TEST) BUT HE HOPED THAT THIS FIXED THE PROBLEM. TWO DAYS LATER, HAD THE SAME PROBLEM ON ANOTHER 6 LANE DIVIDED HIGHWAY GOING ABOUT 30 MPH AND WAS ALMOST REAR ENDED BY VEHICLE BEHIND ME. I LET THE VEHICLE SIT FOR ABOUT 5 MINUTES AND IT WAS ROUGH STARTING BUT GOT BACK TO THE DEALERSHIP. IT'S BEEN AT THE DEALERSHIP FOR OVER 24 HOURS AND THEY ARE "SCRATCHING" THEIR HEADS TO DETERMINE WHAT IS WRONG.

NHTSA complaint #10984905 — an unverified report by a vehicle owner.

at 90,000 miles Shelton, NE

FUEL/PROPULSION SYSTEM

WHILE DRIVING DOWN THE HIWAY CAR STALLS AND COMPLETELY STOPS AND WON'T START FOR 5-10 MINUTES. FORD REPLACED THE ETB THROTTLE BODY IN SEPT 2016 AND CONTINUED TO STALL AND THEY REPLACED THE CANISTER PURGE VALVE IN NOV. 2016 BOTH WERE RECALLS AND IT STALLED AGAIN. THEY SAID THEY CAN'T TELL WHATS WRONG NOW CAUSE IT WOULD NOT STALL WHILE THEY HAD IT. SO DANGEROUS! AND DON'T KNOW WHERE TO GO NEXT. WONDER IF SOMEONE WILL GET KILLED.

NHTSA complaint #10950200 — an unverified report by a vehicle owner.

Mechanicsville, VA

FUEL/PROPULSION SYSTEM

CHECK ENGINE LIGHT CAME ON AND ERROR CODE IS P0452 - EVAP SYSTEM PRESSURE/PRESSURE FUEL TANK PRESSURE

NHTSA complaint #10943784 — an unverified report by a vehicle owner.

at 68,000 miles Orlando, FL

FUEL/PROPULSION SYSTEM

TAKATA INFLATOR: ON SEPTEMBER 23RD I WAS DRIVING TO WORK USING LOCAL STET AND ALL OF A SUDDEN MY CAR LOST ALL POWER, IT WOULD NOT ACCELERATE WHEN I HIT THE GAS. SEVERAL WARNING LIGHTS CAME ON INSIDE THE CAR INCLUDING THE ENGINE LIGHT. IT HAPPEN ONCE AGAIN ON OCT 5, 2016 WHILE DRIVING ON 408. THANK GOD THAT THE TRAFFIC WAS HEAVY AND I WAS ABLE TO PLACE THE CAR INTO PARK, TURN THE ENGINE OFF AND THEN ON AGAIN. I THE TRAFFIC WAS NOT HEAVY I COULD HAVE BEEN BADLY INJURED. I DID NOT NOTICE ANY RECALLS FOR THIS ISSUE. PLEASE DON'T LET SOMEONE LOOSE THEY LIFE BEFORE THE ISSUE IS FIXED

NHTSA complaint #10914338 — an unverified report by a vehicle owner.

at 26,000 miles Omaha, NE

FUEL/PROPULSION SYSTEM

MY 2012 FORD FUSION WITH 36K MILES LOSES ACCELERATION AND IDLES ROUGH UNTIL IT IS SHUT OFF AND RE-STARTED. A WRENCH SYMBOL IS DISPLAYED WHEN THIS HAPPENS. NO CHECK ENGINE LIGHT IS DISPLAYED. DOES NOT MATTER AT WHAT SPEED. VERY DANGEROUS WHEN ON INTERSTATE HWY. A CAR THAT LOSES POWER IN 2016? UNACCEPTABLE, UNFORGETTABLE AND UNFORGIVING.

NHTSA complaint #10910920 — an unverified report by a vehicle owner.

at 64,000 miles Hanover, PA

FUEL/PROPULSION SYSTEM

WHILE DRIVING MY CAR ANY WHERE CITY STREET OR THE HIGHWAY, IT WILL STALL OUT OR CUT OFF WITH OUT ANY WARNING AT ALL. IT HAS HAPPEN TEN TIMES IN THE LAST TWO MONTHS. ALL MOST WAS REAR ENDED BECAUSE OF THIS PROBLEM THREE TIME CLOSE CALLS. HAVE TAKING CAR AND HAD IT PLUG IN FOR ELECTRONIC CHECK BUT NO CODE SHOWS UP . THIS PROBLEM NEEDS TO BE ADDRESSED I HAVE READ ON LINE OF A LOT OF OTHER FORD FUSION OWNERS HAVING THE SAME COMPLAINT. THIS VERY DANGEROUS PROBLEM AND SHOULD BE ADDRESSED . FORD DEALERS JUST WANT TO THOUGH PARTS AT THIS PROBLEM BUT THEY WILL NOT OR CAN NOT TELL ME WHAT THE REAL CALLS OF THIS DANGEROUS PROBLEM IS. I SURE HOPE WITH YOUR HELP ALL THE FORD FUSION OWNERS CAN GET THIS RESOLVED BEFORE SOME ONE GET KILLED.

NHTSA complaint #10906054 — an unverified report by a vehicle owner.

at 78,000 miles Lafayette, LA

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2012 FORD FUSION. WHILE DRIVING, THE VEHICLE STALLED. AFTER NUMEROUS ATTEMPTS, THE VEHICLE WAS ABLE TO BE RESTARTED. THE VEHICLE WAS TOWED TO A MECHANIC WHERE IT WAS DIAGNOSED THAT THE FUEL PUMP NEEDED TO BE CHANGED. THE FAILURE RECURRED AND ANOTHER MECHANIC DIAGNOSED THAT THE FUEL CONTROL MODULE NEEDED TO BE REPLACED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 78,000.

NHTSA complaint #10904229 — an unverified report by a vehicle owner.

Lafayette, LA

FUEL/PROPULSION SYSTEM

I WAS IN NEW ORLEANS FOR A FAMILY REUNION. LEAVING THE REUNION MY CAR WOULDN'T START. I HAD A FRIEND TO CHECK IT AND POWER WASN'T GOING TO THE PUMP. WE CHANGED THE FUEL PUMP ASSUMING THAT IT HAD WENT OUT AND CHANGE FUSES TOO. AFTER THAT THINKING THAT EVERYTHING WAS OK, WHILE DRIVING TO WORK IN MORNING TRAFFIC GOING 45 TO 50 MPH. THE CAR STOPPED, I COULDN'T GIVE IT GAS OR ANYTHING. I HAD TO HURRY UP AND TURN A BLOCK AND SIT IN THE MIDDLE LANE. I TRIED TURNING THE KEY IT TURNED BUT DIDN'T START. I CHECKED THE FUSE AND BATTERY AND THAT DIDN'T WORK. I STAYED IN CAR FOR ABOUT 15 MINUTES BEFORE IT STARTED AGAIN. AFTER STARTING IT I THOUGHT EVERYTHING WAS OK I WAS WRONG. HAD TO WORK AND TRIED STARTING CAR IT WAS DOING THE SAME THING. I HAD IT TOWED TO A AUTO PART PLACE TO GET DIAGNOSED AND THE RESULTS CAME BACK STATING IT WAS THE FUEL PUMP. I HAD IT TOWED BACK TO MY HOME AND HAD ANOTHER FUEL PUMP INSTALL AND IT CONTINUED DOING THE SAME THING. I HAD MY CAR TOWED BACK TO AUTO PART PLACE AND THEY SAID THAT THE CAR WOULD START BUT THE ELECTRIC WOULD STAY TO THE FUEL PUMP. PLEASE HELP!!! NOW I DON'T TRUST MY CAR ANYMORE.

NHTSA complaint #10898053 — an unverified report by a vehicle owner.

Other 2012 Ford Fusion problems

← Full 2012 Ford Fusion report