2013 Ford Fusion driver assist problems

BACK OVER PREVENTION

The contact owns a 2013 Ford Fusion. The contact stated that the back-over prevention camera image was blank. While reversing, the camera suddenly became inoperable. There was no alert or beeping to warn the driver of an approaching pedestrian when the camera became inoperable. There was no warning light illuminated. The contact stated that the failure was related to NHTSA Campaign Number: 25V695000 (Back Over Prevention). The contact called the local dealer and was informed about a diagnostic test. The vehicle was not diagnosed or repaired. The manufacturer was contacted. The failure mileage was approximately 110,000.

NHTSA complaint #11695285 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the back-over prevention camera displayed a black screen, creating a visibility hazard for the driver. The cause of the failure was not yet been determined. The manufacturer and local dealer were not notified of the failure. The failure mileage was approximately 142,000.

NHTSA complaint #11671091 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Fusion. The contact stated that while reversing, the center display failed to display a rear image. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. After investigating the failure, the contact related the failure to NHTSA Campaign Number: 23V598000 (Back Over Prevention), but the VIN was not included. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 120,000.

NHTSA complaint #11625450 — an unverified report by a vehicle owner.

BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING

The backup camera fails to show an image from behind the car over 75% of the time. The display in the car is black upon putting the car in reverse, within about 2 seconds a message displays “rear view camera is unavailable. Please contact your dealership.” The collision sensors (rear cross traffic) also does not work when the camera is not working. Looking at multiple online sites, as well as a friend who has a similar model Fusion as I do, there are many many reports of this issue . My car is low mileage (63,141). Ford also has multiple recalls for this issue on other models and years, this car should be included in the recalls.

NHTSA complaint #11597740 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

Car suddenly would have power but no start. After replacing what was thought needed replacement, the alternator is when it wouldn't steer anymore. Further inspection concluded it was the electrical rack and pinion, leaving no steering and or assist.

NHTSA complaint #11576384 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The engine makes a very loud ticking and whirring sound, there are also quite a few electrical components that will not communicate with the PCM causing errors on the vehicle code such as a switch component failure U2002-96 Battery voltage circuit below and above threshold U3003-16 and U3003-17, electric park break enable - Deactivated B1111-53. Lost communication with restraints control module U0151-00 Lost communication with pscm U0131-00 invalid data received from pscm - alive/sequence counter incorrect/not updated and right rear tone wheel - mechanical failures C0039-07 even though there have not been any accidents and all maintenance has been done on proper time frame. The car shifts very hard and sometimes hangs on rpm before a shift causing an even harder gear change. The emergency breaking system does not work at all and there is no warning when you come close to any object wall or person. The reverse parking sensors also came loose and recessed into the back bumper by themselves with no tampering or touching.

NHTSA complaint #11571126 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Fusion. The contact stated while shifting to reverse(R), the message “Contact Manufacturer” was displayed on the screen. Additionally, the camera screen went black. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure and referred the contact to file a complaint with the NHTSA Hotline. The failure mileage was approximately 100,000.

NHTSA complaint #11536077 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL

When hitting brakes my car pulls to the right , it happens occasionally not often

NHTSA complaint #11515061 — an unverified report by a vehicle owner.

BACK OVER PREVENTION

The contact owns a 2013 Ford Fusion. The contact stated while driving approximately 35 MPH, the air bag warning light illuminated. The contact also stated that the rearview camera functionality was inoperable. The vehicle was diagnosed with rearview camera failure by the dealer; however, the contact was informed that the failure was a manufacturing failure. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 153,000.

NHTSA complaint #11472061 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

Steering Fault. Service Now. Message came on. Power steering gone completely.

NHTSA complaint #11449327 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

Power steering failure in parking lot. Steering did not return to center like normal after turning, shortly after while pulling into parking spot the power steering failed. Power steering reset tried and failed. Computer reset tried and failed, vehicle has no power steering or lane keeping capabilities.

NHTSA complaint #11437907 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

MY FORD FUSION 2013 HAS BEEN RUNNING SMOOTHLY UNTIL I PARKED TODAY OUTSIDE USPS TO MAIL A PACKAGE BUT WHILE TRYING TO BACK UP LATER , MY STEERING WOULDN'T MOVE . ENGINE LIGHT WAS ON WITH STEERING ASSIST FAULT NOTE .

NHTSA complaint #11398507 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

MY FORD FUSION 2013 HAS BEEN RUNNING SMOOTHLY UNTIL I PARKED TODAY OUTSIDE USPS TO MAIL A PACKAGE BUT WHILE TRYING TO BACK UP LATER , MY STEERING WOULDN'T MOVE . ENGINE LIGHT WAS ON WITH STEERING ASSIST FAULT NOTE .

NHTSA complaint #11398507 — an unverified report by a vehicle owner.

LANE DEPARTURE: ASSIST

TURNED ON CAR AND PUT INTO DRIVE THEN SEVERAL WARNINGS CAME ON AND I LOST CONTROL OF STEERING.

NHTSA complaint #11384112 — an unverified report by a vehicle owner.

FORWARD COLLISION AVOIDANCE: WARNINGS

GOT IN CAR TO START AND DRIVE TO WORK. DASHBOARD LIT UP WITH WARNINGS ON STEERING SYSTEM FAILURE, FORWARD ANTICOLLISION SYSTEM FAILURE AND ANTISKID SYSTEM FAILURE. VEHICLE HAS LOST POWER STEERING AND UNABLE TO DRIVE.

NHTSA complaint #11374333 — an unverified report by a vehicle owner.