Owners have filed 2,368 complaints
about the 2013 Ford Fusion with NHTSA between 2012 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 15 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 62
Against the median year of the Ford Fusion. 50 means typical for this
model; 100 means roughly double.
Severity — 67
13% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 35
21% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
15064.4%
Latch
5222.3%
Door
114.7%
Assist
52.1%
Automatic Transmission
52.1%
Lugs/Nuts/Bolts/Studs
41.7%
Accelerator Pedal
31.3%
Rack AND Pinion
31.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
643.7%
1,000 – 9,999 miles
633.7%
10,000 – 24,999 miles
1287.4%
25,000 – 49,999 miles
26715.5%
50,000 – 74,999 miles
33719.5%
75,000 – 99,999 miles
34219.8%
100,000 – 149,999 miles
39422.8%
150,000+ miles
1317.6%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Configuration
Overall
Front
Side
Rollover
2013 Ford Fusion 4 DR AWD
10.9% risk
2013 Ford Fusion 4 DR FWD
10.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2012peak 47Aug 2026
NHTSA investigations into the 2013 Ford Fusion
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
RQ22004Opened 8 Aug 2022Closed 24 Mar 2023SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Front Brake Jounce Hose Failures
On August 8, 2022, the Office of Defects Investigation (ODI) opened this investigation based on 50 Vehicle Owner Questionnaires (VOQs) alleging front brake jounce hose ruptures on model year (MY) 2013-2018 Ford Fusion and Lincoln MKZ vehicles. A ruptured front brake hose results in a brake fluid leak. As a result, the driver may experience an increase in pedal travel and a reduction in the rate of deceleration, increasing the risk of a crash. It should be noted that the subject vehicles identified fell outside the scope of NHTSA Safety Recall 20V-469, which addressed front brake hoses rupturin...
RQ19005Opened 19 Dec 2019Closed 7 Feb 2022LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...
EA15002Opened 27 Feb 2015Closed 13 Nov 2015LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failure
The Office of Defects Investigation (ODI) opened an investigation based on consumer allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2011-2013 Ford Fiesta, MY 2013 Ford Fusion and MY 2013 Lincoln MKZ vehicles. All of the affected vehicles share the same door latch design.ODI has received 281 unique reports related to the alleged problem, with over 100 claiming that the door(s) opened inadvertently while the vehicle was in motion. There were no crashes reported however three separate injuries were indicated, all caused by a rebounding door striking a consume...
PE13003Opened 21 Feb 2013Closed 28 Feb 2014ENGINE
Electronic Throttle Body Malfunction
On February 21, 2013, the Office of Defects Investigations (ODI) opened Preliminary Evaluation PE13-003 to investigate allegations of electronic throttle body (ETB) failures resulting in sudden reduction of engine power in model year (MY) 2009-2013 Ford Escape, Fusion, Mariner and Milan vehicles. During this investigation, Ford identified a condition in subject vehicles equipped with 2.5L and 3.0L engines that may result in a sudden reduction of engine power.According to Ford, the ETB internal motor contacts may develop a high resistance material buildup condition on the commutator, resulting...
Recalls on the 2013 Ford Fusion
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V376000
POWER TRAIN:MANUAL TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2015-2018 Focus and 2013-2016 Fusion vehicles previously repaired incorrectly under recall numbers 18V169 and 18V845. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
23V162000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:HOSES, LINES/PIPING, AND FITTINGS
Ford Motor Company (Ford) is recalling certain 2013-2018 Fusion and Lincoln MKZ vehicles. The front brake hoses may rupture and leak brake fluid.
Risk: A brake fluid leak will increase brake pedal travel and extend the distance needed to stop the vehicle, increasing the risk of a crash.
22V413000
POWER TRAIN:AUTOMATIC TRANSMISSION:GEAR POSITION INDICATION (PRNDL)
Ford Motor Company (Ford) is recalling certain 2013-2019 Escape, 2013-2018 C-Max, 2013-2016 Fusion, 2013-2021 Transit Connect, and 2015-2018 Edge vehicles. The bushing that attaches the shifter cable to the transmission may degrade or detach.
Risk: A damaged or missing bushing may prevent the vehicle from shifting into the intended gear, and cause the vehicle to move in an unexpected direction. Additionally, the vehicle may roll after the driver selects the 'Park' position. Either scenario increases the risk of a crash or injury.
20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
19V632000
STEERING:ELECTRIC POWER ASSIST SYSTEM
Ford Motor Company (Ford) is recalling certain 2013-2016 Ford Fusion and Lincoln MKZ, 2015-2016 Ford Edge, and 2016 Lincoln MKX vehicles originally sold, or currently registered in Connecticut, Delaware, the District of Columbia, Illinois, Indiana, Iowa, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, West Virginia, and Wisconsin. Road salt or other contaminants may corrode the electric power steering gear motor attachment bolts.
Risk: If the bolts corrode, the steering gear motor may detach from the gear housing resulting in a loss of power steering assist, requiring a greater steering effort, especially at lower speeds, and increasing the risk of a crash.
19V362000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Ford Motor Company (Ford) is recalling certain 2013-2016 Fusion vehicles equipped with 2.5 liter engines. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
18V471000
POWER TRAIN:AUTOMATIC TRANSMISSION:LEVER AND LINKAGE:FLOOR SHIFT
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Escape, and 2013-2016 Ford Fusion vehicles, equipped with six-speed automatic transmissions. The bushing that attaches the transmission shifter cable to the transmission may degrade over time and cause the bushing to detach from the transmission. The condition could allow the driver to move the shift lever to Park and remove the ignition key, while the transmission may not be in Park, with no warning message or audible chime.
Risk: If the vehicle is exited without the transmission being in Park and without the parking brake being applied, the vehicle may unexpectedly move, increasing the risk of a crash.
18V169000
POWER TRAIN:MANUAL TRANSMISSION
Ford Motor Company (Ford) is recalling certain 2013-2014 Ford Fusion vehicles equipped with a 1.6L GTDI engine and 6-speed manual transmission and 2015-2016 Ford Focus vehicles equipped with a 1.0L GTDI engine and 6-speed manual transmission. Also included are four 2017 Ford Focus vehicles that had clutch replacements with potentially affected parts. The clutch may fracture, resulting in damage to the transmission assembly and possibly a transmission fluid leak.
Risk: A transmission fluid leak in the presence of an ignition source such as hot engine or exhaust components can increase the risk of a fire.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026281446 units in Canada
Powertrain
Issue: On certain vehicles, the recall repairs completed by a Ford dealer during recall 18S07 (Transport Canada recall no. 2018-129) may not have been done correctly. As a result, a second repair is required. Note: This recall only affects vehicles equipped with a 1.0 L or 1.6 L engine and a manual transmission. On certain vehicles, repeated clutch slipping could cause the pressure plate to fracture. If this happens, transmission fluid could leak onto hot components in the engine compartment. Safety Risk: Oil that leaks onto hot components can create the risk of a fire. Additionally, an oil leak could create a hazard for others and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to update the system software to detect and prevent prolonged clutch slip. For certain vehicles, the dealer will also inspect and, if necessary, replace the clutch assembly.
Recall 202313263,269 units in Canada
Brakes
Issue: On certain vehicles, the front brake hoses could fail and cause a progressive brake fluid leak. If this happens, the driver may experience a change in brake pedal feel and travel. This can cause reduced braking. Note: A brake fluid leak would cause the brake warning light to turn on. This recall doesn't affect models with a Hybrid engine. Vehicles repaired under Ford warranty extension program 22N02 already have updated brake hoses, and don't require this repair. Safety Risk: Reduced braking can cause an extended stopping distance and increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the front brake hoses.
Recall 2022311362,062 units in Canada
Powertrain
Issue: On certain vehicles, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the vehicle while the transmission is not in Park, and the parking brake is not applied, the vehicle could move suddenly. Safety Risk: Sudden and unexpected movement of the vehicle could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealership to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 20194319,906 units in Canada
Steering
Issue: On certain vehicles, the bolts that attach the electric power steering assist motor to the steering gear may corrode and break. This could cause a loss of power steering assist. This recall applies to vehicles originally sold or currently registered in areas of heavy road salt usage (Ontario, Quebec, New Brunswick, Nova Scotia, Prince Edward Island, and Newfoundland & Labrador). Safety Risk: A loss of power steering assist may result in a sudden increase in steering effort, especially at low vehicle speeds. This could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the bolts and apply a wax sealer. If one or more of the bolts are broken or missing, a new steering gear will be installed.
Recall 20194205,327 units in Canada
Other
Issue: This recall is for aftermarket replacement rear window glass produced by Vitro Automotriz. Certain rear window glass may not have been properly tempered. If the window breaks, the glass may separate into large pieces instead of very small ones. Note: This is a voluntary recall that is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: Glass that breaks in to large pieces could create a risk of injury. Corrective Actions: The company will notify consumers by mail and instruct them to inspect the designation code marked on the rear window glass. Products affected by this recall have the designation “DOT 287” along with the lettering “VMR” (Replacement Market) and a date code that is before July 2019. This information is printed on the bottom corner of the glass. Consumers should contact Vitro's customer service at 1-412-995-6457 or argbacklites@vitro.com to arrange for replacement of the glass.
Recall 201922610,282 units in Canada
Powertrain
Issue: On certain cars equipped with a 2.5 litre engine, the shift cable may detach from the transmission. This could cause the transmission not to shift gears when the shifter is moved. As a result, the transmission could be in a different gear than the gear shifter indicates. If a driver attempts to exit the car while the transmission is not in Park, and the parking brake is not applied, the car could move suddenly. Safety Risk: Sudden and unexpected movement of the car could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a Ford or Lincoln dealer to replace the transmission shifter cable bushing and install a protective service cap. Ford advises that you should apply the parking brake each time the vehicle is parked.
Recall 20184431,324 units in Canada
Electrical
Certain plug-in hybrid and electric vehicles were supplied with a 120V convenience charge cord that may be susceptible to overheating if there is a poor connection at the electrical outlet. This could result in increased cord temperatures, melting, and an increased risk of fire causing injury and/or damage to property. Correction: Dealers will replace the factory supplied 120V convenience cord with the latest version of the cord that includes thermal protection.
Recall 201837936,887 units in Canada
Powertrain
On certain vehicles, the bushing that attaches the shift cable to the transmission may degrade over time and could detach. This could allow the transmission to be in a gear state different than the gear shift position selected by the driver. This condition could also allow the driver to move the shifter to Park and remove the ignition key while the transmission gear may not be in Park. If the parking brake is not applied, this could result in unintended vehicle movement, which would increase the risk of crash causing injury and/or damage to property. Correction: Dealers will replace the shifter cable bushing.
Reports where the owner recorded a crash, a fire, an injury or a death.
Hooversville, PAFire
SERVICE BRAKES
While driving home from work. I heard a pop and seen smoke coming from my tire. I pulled over and seen fire behind the wheel. After looking it over the emergency parking brake motor that attaches to the brake caliper was blown apart. The pistons in the caliper pushed so hard against the brake pad that it was bent to a 90 degree angle. Had to replace pads, rotors, and calipers in both sides.
NHTSA complaint #11748680 — an unverified report by a vehicle owner.
Niles, MIFire
STRUCTURE:BODY
I own a 2013 Ford Fusion SE with a 1.6L EcoBoost engine. Prior to the incident, the vehicle displayed a “Check Charging System” warning and the engine overheated. After parking the vehicle and shutting it off, a fire started under the hood in the engine compartment. The fire occurred shortly after the overheating warning and while the vehicle was not running. The fire appeared to originate in the engine bay area and caused significant damage. There were no prior accidents or modifications to the vehicle.
NHTSA complaint #11722738 — an unverified report by a vehicle owner.
Niles, MIFire
ELECTRICAL SYSTEM
I own a 2013 Ford Fusion SE with a 1.6L EcoBoost engine. Prior to the incident, the vehicle displayed a “Check Charging System” warning and the engine overheated. After parking the vehicle and shutting it off, a fire started under the hood in the engine compartment. The fire occurred shortly after the overheating warning and while the vehicle was not running. The fire appeared to originate in the engine bay area and caused significant damage. There were no prior accidents or modifications to the vehicle.
NHTSA complaint #11722738 — an unverified report by a vehicle owner.
Niles, MIFire
ENGINE
I own a 2013 Ford Fusion SE with a 1.6L EcoBoost engine. Prior to the incident, the vehicle displayed a “Check Charging System” warning and the engine overheated. After parking the vehicle and shutting it off, a fire started under the hood in the engine compartment. The fire occurred shortly after the overheating warning and while the vehicle was not running. The fire appeared to originate in the engine bay area and caused significant damage. There were no prior accidents or modifications to the vehicle.
NHTSA complaint #11722738 — an unverified report by a vehicle owner.
Newark, NJFire
UNKNOWN OR OTHER
1. My car began to produce white smoke after a burning smell. Then caught fire under the hood in engine area. The car is buried in snow/ice, not available to access. 2. The car caught fire. 3. The problem has not been reproduced nor confirmed by anyone (dealer/independent service center) 4. No, due to weather conditions. (Blizzard) 5. Only the burning smell and white smoke.
NHTSA complaint #11720518 — an unverified report by a vehicle owner.
Newark, NJFire
ENGINE
1. My car began to produce white smoke after a burning smell. Then caught fire under the hood in engine area. The car is buried in snow/ice, not available to access. 2. The car caught fire. 3. The problem has not been reproduced nor confirmed by anyone (dealer/independent service center) 4. No, due to weather conditions. (Blizzard) 5. Only the burning smell and white smoke.
NHTSA complaint #11720518 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Ridgefield, WA
ENGINE
Vehicle blew upper radiator hose due to blown head gasket. Vehicle has trouble starting and releases grey blue smoke via exhaust at all times. Has not been looked at by anyone other than an odot employee and myself. Hose was replaced but issues continue. Vehicle engine light came on after low coolant warning and overheating. Vehicle is available for inspection. Google states this is an extremely common occurrence with this particular year and model of vehicle.
NHTSA complaint #11758036 — an unverified report by a vehicle owner.
Melbourne, FL
ENGINE AND ENGINE COOLING
The contact owns a 2013 Ford Fusion. The contact stated that while driving at an undisclosed speed, the low coolant warning light illuminated, and the vehicle stalled. The failure was a recurring failure. The contact associated the failure with NHTSA Campaign Number: 12V551000 (Engine and Engine Cooling); however, the VIN was not included. The dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11753980 — an unverified report by a vehicle owner.
Renton, WA
ELECTRICAL SYSTEM
My 2013 Ford Fusion equipped with the 1.6L EcoBoost engine started blowing thick white smoke (Burning Coolant) while I was driving on the freeway. Engine coolant was leaking and my card died right there, that had blown the head gasket. I received no warning, no message. This was an incredibly dangerous situation because I was on the freeway and was forced to stop immediately. Ford Motor Company has refused to include my vehicle’s VIN in the applicable recall programs despite my vehicle experiencing the same issues described in NHTSA recalls 12V551000 (Ford Campaign 12S41) and 17V209 (Ford Campaign 17S09) The recalls identify issues involving coolant loss, overheating, insufficient warning of coolant loss, potential engine damage, cylinder head damage, and the risk of engine compartment fire. My vehicle exhibited these same symptoms and consequences which can be confirmed by the autobody shop where it was evaluated. The purpose of these recalls was to address a known safety concern involving the 1.6L EcoBoost engine cooling system. Despite this, when I contacted Ford and requested assistance and asked that my VIN be added to the recall population, Ford denied my request and stated that my vehicle was not included. I believe this decision fails to address the fact that my vehicle experienced the same defect and safety risk identified in the recall documents. The safety issue is not limited to the VINs currently listed in the recall population; rather, my vehicle demonstrates the same failure mode that prompted the recalls. My concern is that vehicles equipped with the same engine and experiencing the same defect may continue to pose a safety risk to drivers and passengers. A coolant loss event and overheating condition can result in significant engine damage, sudden loss of vehicle operation, costly repairs, and the potential for an engine compartment fire. respectfully request that this matter be reviewed and that Ford be required to re-evaluate their decision.
NHTSA complaint #11749772 — an unverified report by a vehicle owner.
Renton, WA
ENGINE
My 2013 Ford Fusion equipped with the 1.6L EcoBoost engine started blowing thick white smoke (Burning Coolant) while I was driving on the freeway. Engine coolant was leaking and my card died right there, that had blown the head gasket. I received no warning, no message. This was an incredibly dangerous situation because I was on the freeway and was forced to stop immediately. Ford Motor Company has refused to include my vehicle’s VIN in the applicable recall programs despite my vehicle experiencing the same issues described in NHTSA recalls 12V551000 (Ford Campaign 12S41) and 17V209 (Ford Campaign 17S09) The recalls identify issues involving coolant loss, overheating, insufficient warning of coolant loss, potential engine damage, cylinder head damage, and the risk of engine compartment fire. My vehicle exhibited these same symptoms and consequences which can be confirmed by the autobody shop where it was evaluated. The purpose of these recalls was to address a known safety concern involving the 1.6L EcoBoost engine cooling system. Despite this, when I contacted Ford and requested assistance and asked that my VIN be added to the recall population, Ford denied my request and stated that my vehicle was not included. I believe this decision fails to address the fact that my vehicle experienced the same defect and safety risk identified in the recall documents. The safety issue is not limited to the VINs currently listed in the recall population; rather, my vehicle demonstrates the same failure mode that prompted the recalls. My concern is that vehicles equipped with the same engine and experiencing the same defect may continue to pose a safety risk to drivers and passengers. A coolant loss event and overheating condition can result in significant engine damage, sudden loss of vehicle operation, costly repairs, and the potential for an engine compartment fire. respectfully request that this matter be reviewed and that Ford be required to re-evaluate their decision.
NHTSA complaint #11749772 — an unverified report by a vehicle owner.
Renton, WA
FUEL/PROPULSION SYSTEM
My 2013 Ford Fusion equipped with the 1.6L EcoBoost engine started blowing thick white smoke (Burning Coolant) while I was driving on the freeway. Engine coolant was leaking and my card died right there, that had blown the head gasket. I received no warning, no message. This was an incredibly dangerous situation because I was on the freeway and was forced to stop immediately. Ford Motor Company has refused to include my vehicle’s VIN in the applicable recall programs despite my vehicle experiencing the same issues described in NHTSA recalls 12V551000 (Ford Campaign 12S41) and 17V209 (Ford Campaign 17S09) The recalls identify issues involving coolant loss, overheating, insufficient warning of coolant loss, potential engine damage, cylinder head damage, and the risk of engine compartment fire. My vehicle exhibited these same symptoms and consequences which can be confirmed by the autobody shop where it was evaluated. The purpose of these recalls was to address a known safety concern involving the 1.6L EcoBoost engine cooling system. Despite this, when I contacted Ford and requested assistance and asked that my VIN be added to the recall population, Ford denied my request and stated that my vehicle was not included. I believe this decision fails to address the fact that my vehicle experienced the same defect and safety risk identified in the recall documents. The safety issue is not limited to the VINs currently listed in the recall population; rather, my vehicle demonstrates the same failure mode that prompted the recalls. My concern is that vehicles equipped with the same engine and experiencing the same defect may continue to pose a safety risk to drivers and passengers. A coolant loss event and overheating condition can result in significant engine damage, sudden loss of vehicle operation, costly repairs, and the potential for an engine compartment fire. respectfully request that this matter be reviewed and that Ford be required to re-evaluate their decision.
NHTSA complaint #11749772 — an unverified report by a vehicle owner.
Dewitt, MI
POWER TRAIN
Vehicle makes strange sounds from the fuel fill inlet and proceeds to stall shortly after while driving and most of the times fails to restart based on my own research it looks like purge valve issues My safety was put at risk by almost being rear ended multiple times from stalling on the expressway and red lights The problem has not been reproduced yet by the dealer it will be looked at on 07/15/26 The component has not been inspected yet The check engine light illuminated when the issue started
NHTSA complaint #11749394 — an unverified report by a vehicle owner.
Dewitt, MI
POWER TRAIN
Vehicle transmission shifts harshly from 2nd to 3rd gear and occasionally from 1st to 2nd gear I believe it’s a safety issue because it causes slower acceleration and jerkiness which causes vehicle instability The problem has been reproduced by the dealer but no solution was found yet The transmission hasn’t been fully inspected yet There are no warning lamps or codes present for this issue yet
NHTSA complaint #11749396 — an unverified report by a vehicle owner.
Dewitt, MI
ENGINE
Engine lacks substantial power and has almost cause multiple collisions. Check engine light is on for a P0299 turbocharger underboost code Based off of my own research it looks like the part is the whole turbocharger assembly or the east gate solenoid I believe it’s a safety issue for merging onto expressways and not being fully up to speed and because of trying to turn onto busy highways The problem has been reproduced by the dealer but not fixed The components themselves have not been inspected There was no check engine light until the issue started happening
NHTSA complaint #11749393 — an unverified report by a vehicle owner.
Dewitt, MI
ENGINE
Vehicle makes strange sounds from the fuel fill inlet and proceeds to stall shortly after while driving and most of the times fails to restart based on my own research it looks like purge valve issues My safety was put at risk by almost being rear ended multiple times from stalling on the expressway and red lights The problem has not been reproduced yet by the dealer it will be looked at on 07/15/26 The component has not been inspected yet The check engine light illuminated when the issue started
NHTSA complaint #11749394 — an unverified report by a vehicle owner.
Dewitt, MI
FUEL/PROPULSION SYSTEM
Vehicle makes strange sounds from the fuel fill inlet and proceeds to stall shortly after while driving and most of the times fails to restart based on my own research it looks like purge valve issues My safety was put at risk by almost being rear ended multiple times from stalling on the expressway and red lights The problem has not been reproduced yet by the dealer it will be looked at on 07/15/26 The component has not been inspected yet The check engine light illuminated when the issue started
NHTSA complaint #11749394 — an unverified report by a vehicle owner.
Hooversville, PAFire
SERVICE BRAKES
While driving home from work. I heard a pop and seen smoke coming from my tire. I pulled over and seen fire behind the wheel. After looking it over the emergency parking brake motor that attaches to the brake caliper was blown apart. The pistons in the caliper pushed so hard against the brake pad that it was bent to a 90 degree angle. Had to replace pads, rotors, and calipers in both sides.
NHTSA complaint #11748680 — an unverified report by a vehicle owner.
Miami, FL
UNKNOWN OR OTHER
“Temporary loss service climate system ford fusion 2013” Ac turns on and off windows lock up when ac turns off. everything freezes up! I see online this should be a recall a lot of ford owners having the same problem!
NHTSA complaint #11746938 — an unverified report by a vehicle owner.
Miami, FL
ELECTRICAL SYSTEM
“Temporary loss service climate system ford fusion 2013” Ac turns on and off windows lock up when ac turns off. everything freezes up! I see online this should be a recall a lot of ford owners having the same problem!
NHTSA complaint #11746938 — an unverified report by a vehicle owner.
Saginaw, MI
STEERING
The steering wheel of my 2013 ford fusion S.E 2.5 Lm was tightly connected to the steering system until now. It has start wobbling over time and the problem have greatly increased as of 05\31\2026. I fear that if I can’t this problem fixed soon the whole steering wheel will disconnect one day. When I told a mechanic about the problem he told me there was a recall put out by Ford Fusion Motors on many Ford Fusion Sedans for similar issues. I truly believe my car had to miss the recall.
NHTSA complaint #11741108 — an unverified report by a vehicle owner.
Neptune City, NJ
VEHICLE SPEED CONTROL
The vehicle goes into limp mode without warning no matter the speed. cylinder head temp sensor is not applicable on this 1.6 engine model. The coolant over temp light illuminates with or without the car running. coolant temperature sensor was replaced and indicates no faults to the obd. the coolant level and temperature is within spec.
NHTSA complaint #11740876 — an unverified report by a vehicle owner.
Neptune City, NJ
UNKNOWN OR OTHER
The vehicle goes into limp mode without warning no matter the speed. cylinder head temp sensor is not applicable on this 1.6 engine model. The coolant over temp light illuminates with or without the car running. coolant temperature sensor was replaced and indicates no faults to the obd. the coolant level and temperature is within spec.
NHTSA complaint #11740876 — an unverified report by a vehicle owner.
Neptune City, NJ
ENGINE
The vehicle goes into limp mode without warning no matter the speed. cylinder head temp sensor is not applicable on this 1.6 engine model. The coolant over temp light illuminates with or without the car running. coolant temperature sensor was replaced and indicates no faults to the obd. the coolant level and temperature is within spec.
NHTSA complaint #11740876 — an unverified report by a vehicle owner.
at 210,000 milesMilwaukee, WI
STEERING
The contact owns a 2013 Ford Fusion. The contact stated that while steering the vehicle at various speeds, an abnormal, grinding sound would emit from the vehicle without warning. Upon investigation, the contact discovered that the vehicle was NHTSA Campaign Number: 23V162000(SERVICE BRAKES, HYDRAULIC). The contact made an appointment and spoke with the dealer about the failure. The contact was informed by a dealer mechanic that the grinding noise was not related to brake system but the Electric Power-Assisted Steering (EPAS). Upon further investigation, the contact discovered NHTSA ID Number: 15V250000(Steering) which the contact linked to the failure. The manufacturer was notified of the failure and the contact was informed that the vehicle was not included in the recall. The vehicle was not repaired. The failure mileage was approximately 210,000.
NHTSA complaint #11738162 — an unverified report by a vehicle owner.
Tulare, CA
UNKNOWN OR OTHER
No incident - back up camera issue. Glitches often, then goes black and does not work. Have also received error messages indicating "Camera is unavailable. Please contact your dealership." Has happened a few times in the past but is now happening more often
NHTSA complaint #11735833 — an unverified report by a vehicle owner.
Pittsburgh, PA
UNKNOWN OR OTHER
A power steering assist fault warning popped up on my vehicle after starting my car. It’s now extremely difficult to turn the wheel. There was no previous indication that there was an issue with the power steering.
NHTSA complaint #11735941 — an unverified report by a vehicle owner.
Keller, TX
STEERING
I was driving the vehicle and a warning message came on related to the power steering module not functioning correctly. Immediately after the steering column locked up and was stiff and to tough to continue driving. I looked into repairs and notice a recall # 19S26 was issued in 2019 with my specific vehicle in the list by year, brand and model for the exact problem described. When I contacted Ford, they advised me that my VIN # was not included in the recall. Wanted to file complaint due to the lack of coverage Ford offers for cars specifically covered under the recall.
NHTSA complaint #11730945 — an unverified report by a vehicle owner.
Ashville, OH
SERVICE BRAKES
Brakes went out while driving. Brake fluid reservoir is full.
NHTSA complaint #11729166 — an unverified report by a vehicle owner.
Sedalla, MO
AIR BAGS
See attached document for complaint.
NHTSA complaint #11728778 — an unverified report by a vehicle owner.
Sedalla, MO
ELECTRICAL SYSTEM:HORN
See attached document for complaint.
NHTSA complaint #11728778 — an unverified report by a vehicle owner.
Sedalla, MO
SERVICE BRAKES
See attached document for complaint.
NHTSA complaint #11728778 — an unverified report by a vehicle owner.