Owners have filed 159 complaints
about the 2002 Ford Mustang with NHTSA between 2001 and 2023.
The largest single group is the engine & cooling.
Across this model's run it ranks 18 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 24
Against the median year of the Ford Mustang. 50 means typical for this
model; 100 means roughly double.
Severity — 100
28.3% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 75
44% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Frontal
1227.9%
Gasoline
920.9%
Accelerator Pedal
49.3%
Engine
49.3%
Retractor
49.3%
Automatic Transmission
49.3%
Interior/Under Dash
37.0%
Body
37.0%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
11.3%
1,000 – 9,999 miles
1114.7%
10,000 – 24,999 miles
1114.7%
25,000 – 49,999 miles
1925.3%
50,000 – 74,999 miles
1013.3%
75,000 – 99,999 miles
68.0%
100,000 – 149,999 miles
1418.7%
150,000+ miles
34.0%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
These stars come from the pre-2011 crash test programme. NHTSA
rebuilt the programme for the 2011 model year and states that
ratings either side of that change are not comparable — so do
not read these against a 2011-or-newer car's stars.
Frontal crash test
Side barrier crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2002 Ford Mustang 2-DR.
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2002 Ford Mustang Convertible
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When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2001peak 9Mar 2023
NHTSA investigations into the 2002 Ford Mustang
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
DP05005Opened 22 Sep 2005Closed 4 Jan 2006ENGINE AND ENGINE COOLING:ENGINE
SPARK PLUG EJECTION FROM CYLINDER HEAD
ON SEPTEMBER 6, 2005, ODI RECEIVED A PETITION REQUESTING THAT THE AGENCY INVESTIGATE ALLEGATIONS OF ENGINE SPARK PLUG EJECTION IN CERTAIN MODEL YEAR 1997 THROUGH 2004 FORD VEHICLES WITH TRITON V-8 AND V-10 ENGINES.ODI RECEIVED A TOTAL OF 474 NON-DUPLICATIVE COMPLAINTS ON THE SUBJECT VEHICLES WHERE THE COMPLAINANT, OR THE DEALER REPAIRING THE VEHICLE, REPORTED THAT A SPARK PLUG DETACHED FROM THE CYLINDER AND/OR EJECTED FROM THE ENGINE.AS OF DECEMBER 8, 2005, ODI IS NOT AWARE OF ANY ALLEGATIONS WHERE THE ALLEGED DEFECT RESULTED IN A LOSS OF VEHICLE CONTROL, A CRASH, AN INJURY, OR A FATALITY IN A...
Recalls on the 2002 Ford Mustang
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
08E050000
EXTERIOR LIGHTING:HEADLIGHTS
K2 MOTOR IS RECALLING 1,921 AFTERMARKET HEADLAMPS OF VARIOUS MODELS SOLD FOR USE ON THE ABOVE LISTED VEHICLES. THESE HEADLAMPS ARE MISSING THE AMBER SIDE REFLEX REFLECTOR WHICH FAILS TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT."
Risk: WITHOUT THE AMBER SIDE REFLEX REFLECTORS, THE LIGHTING VISIBILITY MAY BE AFFECTED, POSSIBLY RESULTING IN A VEHICLE CRASH.
06E064000
EXTERIOR LIGHTING
CERTAIN TRADESONIC COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E056000
FUEL SYSTEM, GASOLINE
CERTAIN AFTERMARKET FUEL FILTERS SOLD UNDER THE PUROLATOR BRAND NAME, P/N F65277, SHIPPED FROM JANUARY 16 THROUGH JUNE 2, 2006, FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. DUE TO INCORRECT DESIGN, THE QUICK CONNECTORS MAY NOT FULLY SEAT WITH THE TUBE INTERFACE, EVEN THOUGH THE PERSON MAKING THE CONNECTION MAY BELIEVE THAT THE QUICK CONNECTOR IS FULLY ATTACHED.
Risk: FAILURE OF THIS CONNECTION COULD LEAD TO FUEL SPILLAGE AND, IN THE PRESENCE OF AN IGNITION SOURCE, A FIRE COULD OCCUR.
06E049000
EXTERIOR LIGHTING
CERTAIN CK MOTORSPORTS COMBINATION HEADLIGHTS, CLEAR CORNER, BUMPER, AND SIDE MARKER LIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON THE PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
Reports where the owner recorded a crash, a fire, an injury or a death.
Lakewood, CA1 injured
AIR BAGS
TEN MINUTES PRIOR TO AIR BAGS DEPLOYING I COMPLAINED TO MY TWO PASSENGERS THAT MY EYES WERE BURNING. I WAS STOPPED IN TRAFFIC, WITH MY FOOT ON BRAKE IN CENTER LANE IN CITY TRAFFIC, WHEN I HEAR A LOUD BANG AND INSTANTLY BOTH AIRBAGS ON DRIVER AND PASSENGER SIDE DEPLOYED. THE NOISE AND FORCE STARTLED ME TAKING MY FOOT OF BRAKE AND ROLLING FORWARD. THE AIR BAGS BLEW BOTH MY PASSENGER AND MY GLASSES INTO THE BACK SEAT OF CAR. THE PASSENGER BAG WAS SMOKING BADLY AND I QUICKLY PUT DOWN BOTH WINDOWS AND I PULLED OFF STREET INTO SHOPPING CENTER PARKING LOT. THE CAR IN FRONT OF ME WHOM I ROLLED INTO PULLED OVER AS WELL. WE CHECKED BOTH THE FRONT OF MY CAR AND REAR BUMPER OF HER CAR AND BECAUSE NO VISIBLE DAMAGE. I TOOK A PICTURE OF HER BUMPER AND LICENSE PLATE TO SHOW NO DAMAGE. MY PASSENGER IN FRONT SEAT WAS BRUISED FROM AIRBAG AS FOR MYSELF AND THE OTHER PASSENGER WE WERE SHAKEN BY THE EXPERIENCE.
NHTSA complaint #11278233 — an unverified report by a vehicle owner.
at 98,000 milesNewport, RICrash
AIR BAGS
WHILE MY DAUGHTER WAS DRIVING ON A IN TOWN ROAD SHE CAME UPON CONSTRUCTION, ALL TRAFFIC WAS STOPPED BECAUSE THE 2 LANES WERE DOWN TO 1. AS SHE WAS WAITING FOR TRAFFIC TO START MOVING HER BOOT GOT CAUGHT UNDER SEAT LEVER (THIGH HIGH BOOTS FLAP GOT CAUGHT) AND IT MADE HER FOOT SLIP FROM BRAKE, SHE THEN BUMPED INTO THE VAN IN FRONT OF HER, LESS THEN 5MPH AND BOTH WHICH THERE WAS NO PASSENGER OR ANYTHING ON HER SEAT AIRBAGS DEPLOYED DESTROYING HER COLUME. ABSOLUTELY NO FRONT END DAMAGE, NO DAMAGE TO OTHER VEHICLE, CAR STILL RUNS AND SEATBELTS STILL WORK. HAVING IT CHECKED FOR MALFUNCTIONS.
NHTSA complaint #11196165 — an unverified report by a vehicle owner.
at 70,000 milesLA Follette, TNCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND, AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11098781 — an unverified report by a vehicle owner.
at 146,000 milesPortland, ORCrash2 injured
SEAT BELTS
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.
NHTSA complaint #10654900 — an unverified report by a vehicle owner.
at 146,000 milesPortland, ORCrash2 injured
AIR BAGS
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.
NHTSA complaint #10654900 — an unverified report by a vehicle owner.
at 146,000 milesPortland, ORCrash2 injured
SERVICE BRAKES
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.
NHTSA complaint #10654900 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lancaster, VA
SERVICE BRAKES
On or about 01/28/2023 I purchased a 2002 Ford Mustang GT for a N.J. used car dealer. I was assured by the sales person that the Mustang had been thoroughly inspected and there were no mechanical problems whatsoever. Upon delivery of the Mustang, that had only 68,886 miles, I took the Mustang for a required Virginia Safety Inspection and learned that the front brakes were completely worn out and must be replaced. I had a complete front brake job done, to include: new brake pads, rotors, calipers and hoses. The front brake job cost $637.17. Mula Auto Group 117 E Main St Somerville, NJ 08876 mulaautogroup.com (908) 231-1777 - Main (908) 231-1799 - Fax On Mon, Mar 13, 2023 at 5:19 PM [XXX] wrote: Dear sir: On or about 01/28/2023, I purchased a 2002 Mustang GT from Mulaj Auto. Before I purchased the car from [XXX], he told me there were no mechanical problems whatsoever and the car had been inspected. It took almost three weeks for me to get the Mustang transported from New Jersey to Virginia. After the Mustang arrived on February 13, 2023, I was away for two weeks and did not drive the car until early March. I recently had a Virginia state safety inspection done and the Mustang barely passed inspection because of the badly worn front brakes. Both pads were worn to minimum limits, both rotors were badly grooved and the left caliper was seized. I just had the front brake work done today, for a total of $637.17. Invoice #[XXX] is attached. If I had been told the Mustang needed front brakes, I would not have bought the car. There is no doubt that Mulaj Auto should have advised me of the bad front brakes. Because Mulaj Auto failed to do so, I think you'll agree that Mulaj Auto should compensate me for the front brake job. Your assistance with this matter would be greatly appreciated. Thank you, [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11514765 — an unverified report by a vehicle owner.
Stockton, CA
VEHICLE SPEED CONTROL
No
NHTSA complaint #11438547 — an unverified report by a vehicle owner.
Stockton, CA
UNKNOWN OR OTHER
No
NHTSA complaint #11438547 — an unverified report by a vehicle owner.
Stockton, CA
ENGINE
No
NHTSA complaint #11438547 — an unverified report by a vehicle owner.
Hutchinson, KS
FUEL/PROPULSION SYSTEM
THE FUEL PUMP IN MY 2002 3.8L MUSTANG STOPPED WORKING. WHEN I LOWERED THE GAS TANK TO REPLACE IT, I FOUND THAT THE PLASTIC PART THE FUEL PUMP/SENDING UNIT SETS DOWN INTO IS OFFSET FROM THE HOLE AND THE FUEL PUMP/SENDING UNIT CAN NOT BE REMOVED WITHOUT BREAKING THE PART THAT IT SETS DOWN INTO. SO NOT ONLY DO I HAVE TO REPLACE THE PUMP, I HAVE TO BUY AN ENTIRE GAS TANK SINCE THAT PART COMES PRE-INSTALLED
NHTSA complaint #11405713 — an unverified report by a vehicle owner.
at 150,000 milesEGG Harbor TWP, NJ
ELECTRICAL SYSTEM
WHILE IDLING MY CAR SUDDENLY HAD CYLINDER #3 MISFIRE AND THE SPARK PLUG BLOW OUT OF THE CYLINDER HEAD.
NHTSA complaint #11385042 — an unverified report by a vehicle owner.
at 150,000 milesEGG Harbor TWP, NJ
ENGINE
WHILE IDLING MY CAR SUDDENLY HAD CYLINDER #3 MISFIRE AND THE SPARK PLUG BLOW OUT OF THE CYLINDER HEAD.
NHTSA complaint #11385042 — an unverified report by a vehicle owner.
at 150,000 milesEGG Harbor TWP, NJ
FUEL/PROPULSION SYSTEM
WHILE IDLING MY CAR SUDDENLY HAD CYLINDER #3 MISFIRE AND THE SPARK PLUG BLOW OUT OF THE CYLINDER HEAD.
NHTSA complaint #11385042 — an unverified report by a vehicle owner.
Lakewood, CA1 injured
AIR BAGS
TEN MINUTES PRIOR TO AIR BAGS DEPLOYING I COMPLAINED TO MY TWO PASSENGERS THAT MY EYES WERE BURNING. I WAS STOPPED IN TRAFFIC, WITH MY FOOT ON BRAKE IN CENTER LANE IN CITY TRAFFIC, WHEN I HEAR A LOUD BANG AND INSTANTLY BOTH AIRBAGS ON DRIVER AND PASSENGER SIDE DEPLOYED. THE NOISE AND FORCE STARTLED ME TAKING MY FOOT OF BRAKE AND ROLLING FORWARD. THE AIR BAGS BLEW BOTH MY PASSENGER AND MY GLASSES INTO THE BACK SEAT OF CAR. THE PASSENGER BAG WAS SMOKING BADLY AND I QUICKLY PUT DOWN BOTH WINDOWS AND I PULLED OFF STREET INTO SHOPPING CENTER PARKING LOT. THE CAR IN FRONT OF ME WHOM I ROLLED INTO PULLED OVER AS WELL. WE CHECKED BOTH THE FRONT OF MY CAR AND REAR BUMPER OF HER CAR AND BECAUSE NO VISIBLE DAMAGE. I TOOK A PICTURE OF HER BUMPER AND LICENSE PLATE TO SHOW NO DAMAGE. MY PASSENGER IN FRONT SEAT WAS BRUISED FROM AIRBAG AS FOR MYSELF AND THE OTHER PASSENGER WE WERE SHAKEN BY THE EXPERIENCE.
NHTSA complaint #11278233 — an unverified report by a vehicle owner.
at 98,000 milesNewport, RICrash
AIR BAGS
WHILE MY DAUGHTER WAS DRIVING ON A IN TOWN ROAD SHE CAME UPON CONSTRUCTION, ALL TRAFFIC WAS STOPPED BECAUSE THE 2 LANES WERE DOWN TO 1. AS SHE WAS WAITING FOR TRAFFIC TO START MOVING HER BOOT GOT CAUGHT UNDER SEAT LEVER (THIGH HIGH BOOTS FLAP GOT CAUGHT) AND IT MADE HER FOOT SLIP FROM BRAKE, SHE THEN BUMPED INTO THE VAN IN FRONT OF HER, LESS THEN 5MPH AND BOTH WHICH THERE WAS NO PASSENGER OR ANYTHING ON HER SEAT AIRBAGS DEPLOYED DESTROYING HER COLUME. ABSOLUTELY NO FRONT END DAMAGE, NO DAMAGE TO OTHER VEHICLE, CAR STILL RUNS AND SEATBELTS STILL WORK. HAVING IT CHECKED FOR MALFUNCTIONS.
NHTSA complaint #11196165 — an unverified report by a vehicle owner.
at 70,000 milesLA Follette, TNCrash
SERVICE BRAKES
TL* THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING APPROXIMATELY 35 MPH, THE BRAKES FAILED WHEN THE BRAKE PEDAL WAS DEPRESSED. THE CONTACT STATED THAT THE BRAKE PEDAL TRAVELED TO THE FLOORBOARD AND, AS A RESULT, THE CONTACT REAR ENDED ANOTHER VEHICLE. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN UNDISCLOSED LOCATION. THE LOCAL DEALER AND MANUFACTURER WERE NOT NOTIFIED OF THE FAILURE. THE VIN WAS NOT AVAILABLE. THE FAILURE MILEAGE WAS 70,000.
NHTSA complaint #11098781 — an unverified report by a vehicle owner.
at 115,000 milesSAN Marcos, CA
AIR BAGS
TL* THE CONTACT OWNS A 2002 FORD MUSTANG. WHILE DRIVING 35 MPH, THE AIR BAGS DEPLOYED WITHOUT WARNING OR IMPACT. THE STEERING WHEEL AND DASHBOARD WERE DAMAGED DUE TO THE DEPLOYMENT. THE CONTACT TOOK THE VEHICLE TO AN AUTO REPAIR FACILITY WHERE IT WAS DIAGNOSED AS AN AIR BAG FAILURE. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 115,000.
NHTSA complaint #10959138 — an unverified report by a vehicle owner.
at 114,000 milesFairfax, SC
SEATS
HEADLIGHT
NHTSA complaint #10853110 — an unverified report by a vehicle owner.
at 114,000 milesFairfax, SC
EXTERIOR LIGHTING
HEADLIGHT
NHTSA complaint #10853110 — an unverified report by a vehicle owner.
at 114,000 milesFairfax, SC
STRUCTURE:BODY
HEADLIGHT
NHTSA complaint #10853110 — an unverified report by a vehicle owner.
at 72,500 milesCoral Gables, FL
ENGINE
WHILE IN DRIVE, WITH THE CAR STOPPED, THE CAR TRIES TO SURGE FORWARD BY ITSELF. YOU HAVE TO BE WEARY THAT YOU KEEP ADDITIONAL PRESSURE ON THE BRAKE OR THE CAR WILL BURST FORWARD.
NHTSA complaint #10717004 — an unverified report by a vehicle owner.
at 146,000 milesPortland, ORCrash2 injured
SEAT BELTS
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.
NHTSA complaint #10654900 — an unverified report by a vehicle owner.
at 146,000 milesPortland, ORCrash2 injured
AIR BAGS
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.
NHTSA complaint #10654900 — an unverified report by a vehicle owner.
at 146,000 milesPortland, ORCrash2 injured
SERVICE BRAKES
THERE WAS A VEHICLE IN FRONT OF ME. BOTH VEHICLES WERE TRAVELING AT THE SAME SPEED. THE CAR IN FRONT OF ME ANCHORED THE BRAKES. I WAS 3 CAR LENGTH BEHIND. TH ABS FAILED AND DID NOT ALLOW THE BRAKES TO RESUME. WE HIT THE BACK END OF THE CAR IN FRONT AT 35MPH. THE PASSENGER SEATBELT BROKE ENDING MY FIANCE HEAD INTO THE WINDSHIELD. THE AIRBAGS DID NOT DEPLOY CAR WAS TOTALED AND THE TOYOTA DID NOT HAVE A SCRATCH: MYSELF AND MY GIRL ARE BOTH INJURED. I PURCHASED THIS CAR 5/14. I BELIEVE THERE MAY NOT BE AIRBAGS AND I ALSO THINK THIS CAR ESCAPED HAVING TO HAVE A SALVAGE TITLE. WE ARE UPSET TO SAY THE LEAST. AS IT IS ONE THING BUT TO PUT A CONSUMERS LIFE AT RISK IS ANOTHER. THIS IS THE SECOND CAR FROM THIS DEALER SINCE MARCH 2014 THAT WE HAD BEEN GIVEN A DEATH TRAP.
NHTSA complaint #10654900 — an unverified report by a vehicle owner.
at 148,000 milesWarrenton, VAFire
STRUCTURE:BODY
MY WIFE WAS PULLING IN TO THE DRIVE WAY ON HER WAY FROM DOING SOME ERRANDS A DRIVE OF LESS THAN 5 MILES AND ITS A RURAL ROAD WHERE YOU CANT DRIVE MORE THAN 30 MILES AN HOUR WHEN SHE SMELT LIKE SOMETHING WAS BURNING. SHE CHECKED THE GAUGES AND EVERYTHING SEEMED FINE AND THEN SAW SMOKE COMING OFF THE HOOD. SHE ONLY HAD TIME TO PARK THE CAR AND GET OFF AS THE WHOLE ENGINE BAY GOT ENGULFED IN FLAMES.THE FIRE FIGHTERS ARRIVED AND WERE ABLE TO CONTROL THE FIRE FROM SPREADING BUT THE FRONT HALF OF THE CAR WAS TOTALLY DESTROYED.
NHTSA complaint #10609977 — an unverified report by a vehicle owner.
at 148,000 milesWarrenton, VAFire
ENGINE
MY WIFE WAS PULLING IN TO THE DRIVE WAY ON HER WAY FROM DOING SOME ERRANDS A DRIVE OF LESS THAN 5 MILES AND ITS A RURAL ROAD WHERE YOU CANT DRIVE MORE THAN 30 MILES AN HOUR WHEN SHE SMELT LIKE SOMETHING WAS BURNING. SHE CHECKED THE GAUGES AND EVERYTHING SEEMED FINE AND THEN SAW SMOKE COMING OFF THE HOOD. SHE ONLY HAD TIME TO PARK THE CAR AND GET OFF AS THE WHOLE ENGINE BAY GOT ENGULFED IN FLAMES.THE FIRE FIGHTERS ARRIVED AND WERE ABLE TO CONTROL THE FIRE FROM SPREADING BUT THE FRONT HALF OF THE CAR WAS TOTALLY DESTROYED.
NHTSA complaint #10609977 — an unverified report by a vehicle owner.
at 31,000 milesNEW Tripoli, PA
VEHICLE SPEED CONTROL
FIRST INCIDENT: I WAS APPROACHING MY MAIL BOX TO STOP AND GET MY MAIL OUT, WHILE BRAKING INSTEAD OF STOPPING THE CAR ACCELERATED AND WENT RIGHT PAST MY MAILBOX. I DROVE INTO MY STONE DRIVEWAY, THE CAR CONTINUED TO ACCELERATE RAPIDLY EVEN THOUGH I HAD STOPPED, THE TIRES WERE SPINNING SO FAST THEY MAD RUTS IN MY DRIVEWAY. EVEN SITTING THERE IN PARK, THE RPM NEEDLE WAS RACING UPWARD. NO CHECK ENGINE LIGHTS GO ON. I TURNED THE CAR OFF. NEXT DAY I WENT OUT, AND CAR WAS STILL ACCELERATING WITHOUT ME STEPPING ON THE GAS. SCARED TO DRIVE IT, I HAD IT TOWED TO A SERVICE CENTER. THEY HAD IT FOR A WEEK AND A HALF, NEVER HAPPENED FOR THEM, AND SAID UNLESS IT HAPPENS WHILE THEY HAVE IT, COULD NOT DETERMINE THE CAUSE. (ALTHOUGH THEY DID MENTION A FEW POSSIBILITIES: THROTTLE POSITION SENSOR, LEAKAGE, COMPUTER) AS I WAS TAKING MY CAR TO A FORD DEALERSHIP ON 8/9/13 FOR OTHER SERVICE, I EXPLAINED WHAT HAPPENED AND THEY SAID ALSO UNLESS THE CAR DID IT WHILE IT WAS THERE THEY WOULD NOT BE ABLE TO CHECK IT OUT. SECOND INCIDENT: WHILE DRIVING ON A HIGHWAY, PROBABLY ABOUT 55-60 MPH, THE CAR ON ITS OWN SPED UP, THE RPM NEED SEEMED STUCK AT 3, EVEN THOUGH I WAS BREAKING THE CAR WASN'T SLOWING DOWN; AND JUST LIKE THAT, PROBABLY IN 30 SECONDS, IT RECOVERED AND RAN FINE. I WROTE A LETTER ON 9/6/13 TO FORD MOTOR CO EXPLAINING WHAT IS HAPPENING AND ASKING FOR THEIR HELP IN IDENTIFYING A SOLUTION. I RECEIVED A LETTER BACK FROM FORD MOTOR CO DATED 9/16/13, THEY OFFER NO ASSISTANCE AT ALL.
NHTSA complaint #10545310 — an unverified report by a vehicle owner.
Corvallis, OR
SEAT BELTS
THE PASSENGER SEAT BELT DOES NOT COME OUT OR RETRACT. IT STUCK IN A HALF WAY OUT POSITION. IT CANNOT BE USED. IT HAS BEEN REPLACE TWICE ONLY TO GO BACK THE EXACT SAME WAY AND IS NOT SAFE TO USE. THE COST IS OVER $400.00 TO FIX IF YOU FIND THE PART.
NHTSA complaint #10525684 — an unverified report by a vehicle owner.
Redwood City, CA
FUEL SYSTEM, GASOLINE
THE MOTORCRAFT FUEL FILTER ON MY 2002 FORD MUSTANG CRACKED AT THE SEAM WHERE THE INLET NIPPLE IS ATTACHED TO THE BODY OF THE FILTER. GASOLINE WAS SPRAYING OUT OF THE CRACK AND LEAKING ON THE GROUND. THE WYNN FILTER I PURCHASED TO REPLACE IT WITH USES A ONE PIECE FILTER BODY WHICH IS MUCH SAFER. HAS ANYONE ELSE REPORTED THE FILTERS BREAKING AND LEAKING?
NHTSA complaint #10512620 — an unverified report by a vehicle owner.
Redwood City, CA
EQUIPMENT:RECREATIONAL VEHICLE/TRAILER:LPG SYSTEMS:LINES AND FITTINGS
THE MOTORCRAFT FUEL FILTER ON MY 2002 FORD MUSTANG CRACKED AT THE SEAM WHERE THE INLET NIPPLE IS ATTACHED TO THE BODY OF THE FILTER. GASOLINE WAS SPRAYING OUT OF THE CRACK AND LEAKING ON THE GROUND. THE WYNN FILTER I PURCHASED TO REPLACE IT WITH USES A ONE PIECE FILTER BODY WHICH IS MUCH SAFER. HAS ANYONE ELSE REPORTED THE FILTERS BREAKING AND LEAKING?
NHTSA complaint #10512620 — an unverified report by a vehicle owner.
