at 114,000 miles
Fairfax, SC
STRUCTURE:BODY
HEADLIGHT
NHTSA complaint #10853110 — an unverified report by a vehicle owner.
2002 Ford Mustang body problems
11 of the 159 complaints about the 2002 Ford Mustang are about the body and structure — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 114,000 miles.
11
Complaints
0
Crashes
1
Fires
0
Injuries
Exactly what failed
Hood
3
27.3%
Body
3
27.3%
Structure
3
27.3%
Bumpers
1
9.1%
Roof AND Pillars
1
9.1%
Body & Structure across every Ford Mustang year
What owners said
Filed with NHTSA, in their own words.
at 148,000 miles
Warrenton, VA
Fire
STRUCTURE:BODY
MY WIFE WAS PULLING IN TO THE DRIVE WAY ON HER WAY FROM DOING SOME ERRANDS A DRIVE OF LESS THAN 5 MILES AND ITS A RURAL ROAD WHERE YOU CANT DRIVE MORE THAN 30 MILES AN HOUR WHEN SHE SMELT LIKE SOMETHING WAS BURNING. SHE CHECKED THE GAUGES AND EVERYTHING SEEMED FINE AND THEN SAW SMOKE COMING OFF THE HOOD. SHE ONLY HAD TIME TO PARK THE CAR AND GET OFF AS THE WHOLE ENGINE BAY GOT ENGULFED IN FLAMES.THE FIRE FIGHTERS ARRIVED AND WERE ABLE TO CONTROL THE FIRE FROM SPREADING BUT THE FRONT HALF OF THE CAR WAS TOTALLY DESTROYED.
NHTSA complaint #10609977 — an unverified report by a vehicle owner.
Harviell, MO
STRUCTURE:BODY:HOOD
WHILE DRIVING AT 45 MPH THE HOOD SEPARATED AND FLEW OVER THE TOP OF THE CAR. INTO TRAFFIC ALMOST CAUSING A ACCIDENT. THE TOP PANEL FLEW OFF WHILE THE HOOD REMAINED LATCHED TO THE CAR.
NHTSA complaint #10499298 — an unverified report by a vehicle owner.
Holcombe, WI
STRUCTURE:BODY:HOOD
LAST SUMMER I PURCHASED A 2002 MUSTANG CONVERTIBLE. I NOTICED THAT ONE OF THE ROCK CHIPS IN THE HOOD WAS STARTING TO PEEL. I TOOK THE CAR TO A LOCAL DEALERSHIP FOR AN ESTIMATE ON FIXING IT. THE BODY MAN LOOKED UP A TSB AND PRINTED IT OUT FOR ME. IT WAS THE BULLETIN ON SHEET METAL PRIMER. SEEMS THE MFG USED THE SAME PRIMER ON THE COMPOSITE PARTS AND AS A RESULT THE PAINT IS PEELING OFF THE ENTIRE HOOD. I CONTACTED A FORD EXECUTIVE AND WAS TOLD THAT FORD WOULD REPAINT MY HOOD WHEN IT STARTED TO RUST. MY ONLY QUESTION IS........WHEN DO COMPOSITE PARTS RUST? I MIGHT BE FEMALE BUT EVEN I KNOW THAT WHEN MY HOOD RUSTS THAT MEANS THE END OF THE WORLD IS NEAR. ALL I WANT IS FOR FORD TO STAND BEHIND WHAT THEY MAKE AND FIX THE PROBLEM.
NHTSA complaint #10151647 — an unverified report by a vehicle owner.
at 14,734 miles
Lakeland, FL
STRUCTURE:BODY:ROOF AND PILLARS
THE REAR WINDOW GOT BROKEN AND WHEN TO BE REPLACED WAS TOLD THE ROOF HAS A MANUFACTURED DEFAULT. FORD IS NOT WANTING TO FIX IT AND ARE PASSING ME AROUND TO DIFFERENT PEOPLE, BECAUSE NO ONE WANTS TO TAKE RESPONSABILIY FOR IT, MY WARRENTY, IS OUT BY ONE MONTH AND SO THEY SAY TO BAD FOR YOU. I CAN NOT GET NEW REAR WINDOW , BECAUSE WINDOW MAN SAYS IT WILL NOT BE PROPERLY INSTALLED,OVER THE RIDGES IN THE METAL, AND MAY NOT SEAL AND COME LOOSE. (NOTHING HAS BEEN DONE TO FIX IT, I AM WAITING ON A CALL FROM FORD FOR THREE DAYS.)
NHTSA complaint #10128930 — an unverified report by a vehicle owner.
Biloxi, MS
STRUCTURE:BODY
COMPLAINT REGARDING THE HASSLES THE CONSUMER EXPERIENCED WHILE TRYING TO PURCHASE A FORD MUSTANG. *PH DAMAGED HOOD, PAINT CHIPS ON THE VEHICLE AND DIFFICULTY GETTING THE 115 POINT INSPECTION FOR THE VEHICLE. GLOVE COMPARTMENT WAS MISSING.
NHTSA complaint #10071870 — an unverified report by a vehicle owner.
Biloxi, MS
STRUCTURE:BODY:HOOD
COMPLAINT REGARDING THE HASSLES THE CONSUMER EXPERIENCED WHILE TRYING TO PURCHASE A FORD MUSTANG. *PH DAMAGED HOOD, PAINT CHIPS ON THE VEHICLE AND DIFFICULTY GETTING THE 115 POINT INSPECTION FOR THE VEHICLE. GLOVE COMPARTMENT WAS MISSING.
NHTSA complaint #10071870 — an unverified report by a vehicle owner.
Plantation, FL
STRUCTURE
2002 FORD MUSTANG - WEATHERSTRIPING SEAL LEAKS, HEADLINER FALLS CONTINUOUSLY.
NHTSA complaint #10064016 — an unverified report by a vehicle owner.
Bocca Raton, FL
STRUCTURE
MICRO CHECKING OF PAINT ON HORIZONTAL SURFACES OF THE VEHICLE, SPECIFICALLY HOOD, LEADING EDGES OF ROOF LINE, AND TRUNK LID SPOILER AREA. FORD REFUSES TO FIX THE PROBLEM OR OFFER ANY TYPWE OF COMPROMISE,VIA CUSTOMER COMPLAINT PHONE LINE SUPPLIED IN OWNERS MANUAL.STIMATE RECIEVED ON NOVEMBER 08, 2003 IS APPROXIMATELY $750.00.
NHTSA complaint #10045786 — an unverified report by a vehicle owner.
Heavener, OK
STRUCTURE
CONSUMER STATED VEHICLE THE VEHICLE ACCELERATED WITHOUT WARNING. DEALER NOTIFIED. *AK. THE CONSUMER STATED THERE WAS ALOUD NOISE WHEN THE VEHICLE WAS PLACED IN ANY GEAR AND THEN THE VEHICLE JERKED. THE CONSUMER ALSO BELIEVED THE SPEEDOMETER WAS NOT WORKING CORRECTLY. THE REAR VIEW MIRROR WAS LOOSE, THE TAIL LIGHT LENS HAD CONDENSATION, THE WINDOW SEAL TRIM CAME OFF AND THE WINDOWS MADE UP WHEN UP OR DOWN. *JB *NLM
NHTSA complaint #10031267 — an unverified report by a vehicle owner.
Temecula, CA
STRUCTURE:BODY:BUMPERS
THE VEHICLE BUMPER WAS COMING OFF (STICKING OUT ON THE SIDES). THE VEHICLE WAS TAKEN TO THE DEALER WHO INDICATED THAT THE PROBLEM WAS CAUSED BY TAKING THE VEHICLE TO THE CAR WASH. *NLM
NHTSA complaint #10015877 — an unverified report by a vehicle owner.