2015 Ford Mustang electrical problems

ELECTRICAL SYSTEM

I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.

NHTSA complaint #11752954 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

When putting the vehicle into reverse the backup camera displayed an unusable red fuzzy screen. Backup camera was unable to assist in safely reversing and mirrors and parking sensors had to be used

NHTSA complaint #11702103 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2015 Ford Mustang. The contact received the recall letter related to NHTSA Campaign Number: XXX (Back Over Prevention). While reversing, the camera was flickering. The vehicle was taken to the local dealer, where it was diagnosed, and the dealer informed the contact that the camera needed to be replaced. The vehicle was repaired, but the failure recurred. The contact stated that the back-over prevention camera was flickering and became inoperable. The key fob and button were not working to open the trunk. The contact had to climb through the vehicle to enter the trunk. There were no warning lights illuminated. The vehicle was taken to another local dealer, [XXX] [XXX] ); who confirmed that the repair was not available. The vehicle was not diagnosed or repaired. The manufacturer was contacted and confirmed that the repair was not available. The failure mileage was approximately 75,000. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11689333 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM:WIRING: REAR COMPARTMENT/TRUNK

The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 22V082000 (Back Over Prevention). The vehicle was dropped off at the dealer for service and remained at the dealer for two days. The contact was then informed that the mechanic in charge of servicing the recall was out sick; the dealer was uncertain if the recall repair had been serviced prior to the mechanic's absence. The contact chose to take possession of the vehicle, and the recall was removed from the vehicle. Recently, the contact stated that the trunk failed to open manually or with the key fob. The contact decided to tie a string to the emergency truck release, which was inserted through the back seat to open the trunk. The vehicle was taken to another dealer, where the contact was informed that the wiring to the trunk and backup camera were all connected. The contact was informed that the trunk failure could lead to a rear-view camera failure. The vehicle was not repaired. The manufacturer was notified of the failure but offered no assistance. The contact was then referred to the NHTSA Hotline to report the failure. The failure mileage was 118,000.

NHTSA complaint #11680324 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Ford is refusing to repair the rear camera wiring defect. The dealer attempted multiple times and Ford is refusing to replace it, instead the dealer is asking for $1000 dollars.

NHTSA complaint #11674660 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The passenger side door will open by itself. This happened twice within the last month with a passenger in the seat and once with no passenger. The warning lamp will come with an alert to say that the passenger side door is open. This puts the safety of those in the car at risk of falling out, or possibly an accident if the door completely opens. The vehicle has not yet been inspected by anyone. The vehicle is available for inspection upon request.

NHTSA complaint #11663233 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

I am writing to formally request an investigation into a potential recall issue regarding a heated seat module and module plug on my vehicle. Below are the details of my vehicle for your reference: * Make/Model: 2015 Ford Mustang Ecoboost * VIN (Vehicle Identification Number): [XXX] * Mileage: 183,367 I have encountered a burning/melted plastic smell along with smoke coming from my heated/cooled seat module box while operating the vehicle. This issue has impacted safety, and reduced functionality. I have contacted the dealership, and had the part inspected but the issue persists. Upon reviewing similar concerns online and through forums, I noticed other owners reporting comparable problems, starting with many different 2015-2020 ford model vehicles, which leads me to believe this may be a widespread issue. I respectfully request that Ford initiate an investigation to determine if this problem warrants a recall. I also ask for guidance on how to address this issue in the interim to ensure the continued safety of myself and others on the road. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11630144 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Heated and cooled front seats stopped working. On inspecting the connector plug it is scorched or burned where the ground plug is located.

NHTSA complaint #11628683 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Brake lights don’t function brake switch bumper broke off and lights stay on but not bright when brake is depressed. Loss of power random misfire cut from loss of power. Brake switch fault in computer

NHTSA complaint #11610774 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact's husband owns a 2015 Ford Mustang. The contact while reversing, the rearview camera image was distorted and black. The contact stated that the failure had increased, causing the rearview camera to become inoperable. Additionally, the contact stated that the tailgate had failed to open while using the key fob, while pressing the tailgate release switch inside the cabin and the release button on the decklid. The vehicle was taken to the dealer, where it was diagnosed that the decklid wiring harness needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle could not be repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) because the VIN was not included. The failure mileage was approximately 42,000.

NHTSA complaint #11600553 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

A plastic clip ("Brake Pedal Bumper") broke and fell out of place, causing the brake pedal to no longer reach the brake light switch. The brake lights now remain illuminated permanently, even with the brakes released. This also caused the engine and transmission to go into "limp mode", the engine no longer revving over 2,000 RPM, the transmission not shifting, and hill-start assist and traction control no longer working, making the car unsafe to drive. The brake lights will remain on even when the car is completely shut off and locked, draining and damaging the battery. It is my understanding that this is a known issue, and there was a recall for this in certain states. (Safety Recall 22S02, Regional Recall 22R01). There should be a national recall for this, as the affected part appears to be of low quality, and causes safety issues when it fails, with the car's drivability and lighting affected.

NHTSA complaint #11590267 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Third tail light and rear tail lights remained illuminated after the car was turned off. Driver discovered the brake light switch (rubber/plastic piece) had crumbled into the floor board preventing the tail lights from turning off, thus, becoming a hazard to other motorists on the road as the tail lights remained illuminated even while driving. While the vehicle was being driven, the driver could not accelerate to the appropriate speeds as the car was "thinking" the brakes were being applied and could only approximately drive at 40-50 MPH. The vehicle has been inspected and the above information was confirmed as the issue. No other warnings/messages occurred prior to the piece breaking.

NHTSA complaint #11583295 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Wire under passenger sear for heated seats has burning smell. Wire was replaced but happens again. Will need to replace entire plug.

NHTSA complaint #11565993 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2015 Ford Mustang. The contact stated that the local dealer had previously marked the NHTSA Campaign Number: 22V082000 (Back Over Prevention) recall repair as completed because no failure was found upon inspection of the vehicle. The contact stated that the trunk later failed to open, and the trunk emergency release mechanism was inoperable. The vehicle was taken to another dealer, where it was diagnosed that the deck lid wiring harness had failed, and the failure was related to NHTSA Campaign Number: 22V082000 (Back Over Prevention). The dealer sent a diagnostic report to the manufacturer; however, the manufacturer declined to cover the repair. The manufacturer informed the dealer that another dealer had already marked the recall as complete upon inspection of the vehicle. The vehicle was not repaired. The failure mileage was approximately 15,600.

NHTSA complaint #11556146 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The contact owns a 2015 Ford Mustang. The contact stated while driving at various speeds and while the vehicle was parked, the windows went up and down, the doors unlocked, the back-over prevention camera engaged, the trunk opened, and the exterior lights engaged independently. Additionally, the check engine warning light was illuminated. The vehicle was taken to the dealer, where it was diagnosed that the harness that extended from the rear to the front of the vehicle had failed. The contact stated that the vehicle was previously repaired under NHTSA Campaign Number: 22V082000 (Back Over Prevention) however, the failure persisted. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage approximately 85,000.

NHTSA complaint #11553416 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Back up camera goes in and out, fuel pump started making bad sounds a few month after buying it like screeching sounds got the car around 39000

NHTSA complaint #11548769 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The little rubber pad that it attached to the brake pedal disintegrated. Without that pad the vehicle goes into limp mode and won’t drive over 40. Don’t know why the brake switch is connected to other electronics in the vehicle that would make it go into limp mode. Very unsafe while driving on the highway.

NHTSA complaint #11542199 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Backup camera recall repair failed to connect the problem. Backup camera still not functioning.

NHTSA complaint #11538455 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The brake pedal stop bumper has fallen off and causing the exact issues in safety recall notice 22S02; NHTSA recall 22V011. This vin and others should also be added to this recall. Pictured item was located on the floors.

NHTSA complaint #11535206 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The plastic break switch pad broke when I was driving on the highway. I lost engine power and RPMs were erratic. Brake lights would not turn off even when brakes were not applied. I could not excellorate normally or maintain speed. Upon examination the pad was brittle and yellowing. There is already a safety recall for this part but only in certain states that does not include Arizona.

NHTSA complaint #11533099 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

FORD LETTER DATED JUNE 2023, IMPORTANT SAFETY RECALL. 22S06, REAR VIEW CAMERA AND WIRING. PARTS AVAILABLE. PARTS ORDERED BY VIN ON JAN 31, 202, BY- SERVICE ADVISOR. WORK ORDER 29144. PARTS DEPARTMENT JULY 13, 2023 STATED PARTS WERE NOT ORDERED. FORD MOTOR CO. REPRESENTAIVE JULY 13, 2023 STATED GO TO ANOTHER FORD DEALER. DOESN'T FORD MOTOR CO. ISSUE A LICSENCE TO THAT DEALER TO COMPLY WITH FORD MOTOR CO., RULES? SAME THING HAPPEN, TO GO ANOTHER DEALER FOR A NOCK IN THE MUSTANG V-6 ENGINE.

NHTSA complaint #11532322 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Ford Motor Co. LTR. Dated March & October 2022. Safety Recall 22V082. Several times check with the Huntington Beach, CA. Ford Dealer. Last time in Jan. 2023. They order parts (kit) by VN number. Three different Service Adviser's stated they will phone me. Nothing Yet. Recall Notice 22R01, Brake pad was replaced. Works find.

NHTSA complaint #11525378 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

AdvanceTracService light, Hill Assist not available, Check engine light is on, Driver selection light comes on. I've taken it to the dealership and they cannot find the problem, but steering wheel and car was temporarily inoperable and turning the steering wheel was almost impossible. Suspension is off as well.

NHTSA complaint #11491996 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Rear camera wiring fails. Car was at dealer for repair in May and manufacturer or dealer has yet to address the issue. This includes third eye brake light and trunk lid

NHTSA complaint #11490622 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Touchscreen is dark. Tried to reset by pressing the Radio on Button and forward button the same time, checken all harnesses and connectors. Everything fine. Apparantly the APIM module failed.

NHTSA complaint #11487234 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

Heated and cooled seats are not sufficiently grounded, causing burnt wiring beneath passenger seat, overcurrent to blower motor. This issue applies to multiple makes and models using the Ford\Motorcraft wire harness part number WPT-928.

NHTSA complaint #11476598 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

While on vacation (my car was at home) a piece in my brakes broke and caused my break lights to be on constantly. When I tried starting my car the battery was dead. The break likes being on like they were ended up causing my battery to corrode by time I got home from the continuous energy drain. I was able to jumpstart my car but when I went to put my car in drive the vehicle would not accelerate over pretty much idling. When I got my car towed to the dealership (Gary Yeoman's) they told me the break bumper disintegrated and caused my break lights to be on and a vehicle acceleration override to be engaged.

NHTSA complaint #11457291 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

The driver's side window will go up and down constantly when vehicle is turned off on my 2015 Mustang GT, so annoying and scary, hate for someones fingers to get caught in it, I can role them down and back up a million times and it still does it, I even open and shut the door multiple times, but still does it! Not sure what the insurance company would say about it if I told them. Maybe something to do with the lock, sensor, security system. When window is slighly down, it could be at risk for theft. (and Ford, lets not even dicuss your Shi**y paint job!)

NHTSA complaint #11423622 — an unverified report by a vehicle owner.

ELECTRICAL SYSTEM

HEATED/COOLED SEAT MODULE SHORTED, BURNED, AND MELTED THE WIRING HARNESS. SEAT FUNCTION IS NO LONGER OPERATIVE.

NHTSA complaint #11404278 — an unverified report by a vehicle owner.