Owners have filed 597 complaints
about the 2015 Ford Mustang with NHTSA between 2014 and 2026.
The largest single group is the other & unspecified.
Across this model's run it ranks 2 of 33 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 90
Against the median year of the Ford Mustang. 50 means typical for this
model; 100 means roughly double.
Severity — 67
12.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 91
53% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
3738.5%
Switch
2930.2%
Camera
99.4%
Latch
88.3%
Brake Lights
44.2%
Door
44.2%
Adaptive Cruise Control
33.1%
Seat Heater/Cooler
22.1%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
298.1%
1,000 – 9,999 miles
6016.9%
10,000 – 24,999 miles
6016.9%
25,000 – 49,999 miles
8323.3%
50,000 – 74,999 miles
6819.1%
75,000 – 99,999 miles
359.8%
100,000 – 149,999 miles
205.6%
150,000+ miles
10.3%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Dec 2014peak 12Aug 2026
NHTSA investigations into the 2015 Ford Mustang
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
From 2000 through 2017, Takata produced millions of air bag inflators using two types of phase-stabilized ammonium nitrate ("PSAN") propellant -- propellant 2004 and propellant 2004L. After prolonged exposure to high temperature cycles and humidity, inflators using propellant 2004 can degrade, causing the propellant to burn too quickly when ignited. The rapid burning can cause the inflator to rupture during deployment, potentially causing serious or even fatal injury to vehicle occupants. See 2016 Blomquist Report at www.nhtsa.gov/sites/nhtsa.gov/files/documents/expert_report-hrblomquist.pdf.C...
RQ19005Opened 19 Dec 2019Closed 7 Feb 2022LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failures
In December 2019, the Office of Defects Investigation (ODI) opened this investigation based on 235 Vehicle Owner Questionnaires (VOQs) alleging doors failed to latch when closed, and/or inadvertently opened while driving, on model year (MY) 2012-2014 Ford Fiesta, and 2013-2014 Fusion and Lincoln MKZ. Some VOQs reported the failure occurred after the latch had been remedied under a prior recall which involved fracture of the latch pawl spring tab due to thermally induced cyclic fatigue. Other VOQs alleged a similar failure in vehicles not previously recalled. A latch with a fractured pawl sprin...
PE16001Opened 16 Jan 2016Closed 29 Oct 2016LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Door Latch Failure
In January, the Office of Defects Investigation (ODI) opened this Preliminary Evaluation based on consumers' allegations of doors failing to latch and/or inadvertently opening on model year (MY) 2012-2013 Ford Focus vehicles (subject vehicles).ODI has received 464 unique reports related to the alleged problem, with over 200 claiming that the door(s) opened inadvertently while the vehicle was in motion.One consumer alleged an injury that occurred while driving when a door inadvertently opened and then closed on a child's arm.Another alleged that a door that inadvertently opened struck a parked...
Recalls on the 2015 Ford Mustang
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
25V614000
SEAT BELTS:PRETENSIONER
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. Water and road salt may corrode the front seat belt anchor pretensioner cables.
Risk: A corroded cable can break, preventing the seat belt from properly restraining an occupant, and increasing the risk of injury during a crash.
25V572000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2019 Lincoln MKC, Mustang, F-350 SD, F-250 SD, F-450 SD, 2015-2017 Lincoln Navigator, Expedition, 2015-2018 Edge, Transit Connect, 2016-2019 F-550 SD, Transit, 2017-2019 Econoline, and 2019 Ranger vehicles. The rearview camera may display a distorted, inverted, or blank image when the vehicle is in reverse.
Risk: A rearview camera that displays an inverted, distorted, or blank image can reduce the driver’s view behind the vehicle, increasing the risk of a crash.
22V082000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Ford Motor Company (Ford) is recalling certain 2015-2017 Mustang vehicles. The rearview camera wiring may be loose or damaged, which can result in a blank or distorted image.
Risk: A rearview camera that displays a blank or distorted image can reduce the driver's rear view, increasing the risk of a crash.
22V011000
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
Ford Motor Company (Ford) is recalling certain 2014-2015 Fusion, Lincoln MKZ, and 2015 Mustang vehicles originally sold or ever registered, in Texas, Louisiana, Mississippi, Alabama, Florida, Georgia, South Carolina, North Carolina, Virginia and Hawaii. Exposure to certain environmental conditions, such as high temperatures, high humidity, and salt air can cause the brake pedal bumper to corrode and separate from the brake pedal.
Risk: A separated brake pedal bumper can cause the brake lights to illuminate continuously, causing confusion to other drivers and increasing the risk of a crash. On automatic transmission vehicles, a missing brake pedal bumper can allow the driver to shift the vehicle out of the "PARK" position without depressing the brake, allowing the vehicle to rollaway, increasing the risk of injury.
20V331000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain 2011-2014 Fiesta, 2013-2014 Fusion, 2015 Mustang, 2013-2015 Escape and C-Max, 2012-2015 Focus, 2014-2016 Transit Connect, 2013-2014 Lincoln MKZ, and 2015 MKC vehicles. These vehicles were previously recalled and repaired under recalls 15V-246, 16V-643 or 17V-210, however the repair may not have been completed properly. A component within the door latches may break making the doors difficult to latch and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
16V779000
ENGINE AND ENGINE COOLING:COOLING SYSTEM:HOSES/LINES/PIPING/FITTINGS
Ford Motor Company (Ford) is recalling certain model year 2015-2017 Mustang vehicles manufactured February 24, 2015, to August 30, 2016. A hose may separate from the engine oil cooler tube assembly causing an oil leak.
Risk: A sudden loss of engine oil may cause engine failure, increasing the risk of a crash. Additionally, an oil leak, in the presence of an ignition source, increases the risk of a fire.
16V643000
LATCHES/LOCKS/LINKAGES:DOORS:LATCH
Ford Motor Company (Ford) is recalling certain model year 2012-2015 Ford Focus, 2013-2015 Ford Escape and Ford C-MAX, 2015 Lincoln MKC and Ford Mustang, and 2014-2016 Ford Transit Connect vehicles. A component within the door latches may break, preventing the doors from latching and/or leading the driver or a passenger to believe a door is securely closed when, in fact, it is not.
Risk: A door that is not securely latched could open while the vehicle is in motion, increasing the risk of injury to a vehicle occupant.
15V832000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:CALIPER
Roush Performance Products, Inc. (Roush) is recalling certain model year 2015 Ford Mustang GT Roush Stage 3 vehicles manufactured April 1, 2015, to October 31, 2015, and equipped with Roush Extreme Duty Half Shafts. The affected vehicles have a brake caliper guide pin that may not have been sufficiently tightened during installation of the half shafts. As a result, the caliper guide pin may loosen while driving, reducing the vehicle's rear braking ability.
Risk: A partial loss of the rear braking system can increase the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202548421,803 units in Canada
Seats And Restraints
Issue: On certain vehicles, the driver and passenger-front seat belt pretensioner cable could corrode over time. As a result, the cable could break and the seat belt may not hold a person during a crash. Safety Risk: A seat belt that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat belt(s). The dealer will also modify the floor covering around the seat belt anchor pretensioner cables.
Recall 2025449122,125 units in Canada
Visual System
Issue: On certain vehicles, there could be a problem with the connections inside the rearview camera. As a result, the rearview camera image may not display correctly or at all when the transmission is shifted into reverse. Note: For certain models, this recall also affects incomplete vehicles. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the rearview camera.
Recall 2024605900 units in Canada
Seats And Restraints
Issue: Ford Motor Company of Canada is conducting a parts recovery campaign targeting a random sample of 2015-2017 Ford Mustang vehicles in the Montreal area built between February 11, 2014 and October 2, 2017. The driver and front passenger seat belt assemblies are being recovered to aid in Ford's analysis in support of Transport Canada defect investigation file no. 3280-38-20. Note: This action is not being conducted under the requirements of the Motor Vehicle Safety Act. Safety Risk: No safety defect has been identified with these seat belts. Corrective Actions: Ford will notify select owners by mail and advise them to take their vehicle to a dealership to replace the driver and front passenger seat belts at no charge.
Recall 202207022,989 units in Canada
Visual System
Issue: On certain vehicles, opening and closing the trunk lid could damage the wiring for the rearview camera. If this happens, the rearview camera image may not display properly when you shift to reverse. Also, there could be a problem with the connections inside the rearview camera. Safety Risk: A rearview camera image that does not display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Ford will notify owners by mail and instruct you to take your vehicle to a dealer to replace the rearview camera and/or inspect and repair the decklid wiring.
Recall 202064799 units in Canada
Brakes
This equipment recall is for replacement parts that were sold or installed by Ford dealerships between October 2019 and August 2020. This recall is not being conducted under the requirements of the Motor Vehicle Safety Act. Issue: On certain cars, the brake pedal and bracket assembly could fracture if rapid and forceful pressure is applied to the brake pedal, as typically seen during track and competition driving. If this happens, there could be a loss of braking. Note: This equipment recall only affects the following brake pedal and bracket assembly part numbers: FR3Z-2455-AA FR3Z-2455-AB Safety Risk: A loss of brakes can create the risk of a crash. Corrective Actions: Ford will notify its dealers of this recall. While dealers will attempt to contact people who may have purchased a part affected by this recall, if you have had the brake pedal and bracket assembly replaced on your car, you should contact the dealer that sold or installed it to find out if it is affected by this recall. Any part that is affected by this recall will be replaced, free of charge.
Recall 2016432233,034 units in Canada
Structure
On certain vehicles, the pawl spring tab in the side door latch could break. This condition typically will prevent the door from latching. In certain situations where the door is able to be closed, the door may be partially latched and could unlatch while driving. This could increase the risk of injury to a vehicle occupant seated next to the door, or result in damage to property. Correction: If a door will not latch, dealers will replace all four door latches with a more robust part. Note: A door that is partially latched can cause the courtesy light to remain on, set a door ajar message in the instrument cluster and sound a door ajar chime to alert the driver that there is a door latch problem.
Recall 2015223391 units in Canada
Fuel System
On certain vehicles equipped with a 2.3L engine, prolonged exposure to elevated underbody temperatures could cause the fuel tank, fuel vapor lines and/or parking brake cable seals to degrade. This could result in a fuel leak which, in the presence of an ignition source, could result in a fire causing injury and/or property damage. This could also affect parking brake function, which could result in a rollaway event if the vehicle was left unattended and the parking brake was not applied, which could increase the risk of a crash causing injury and/or property damage. Correction: Dealers will replace the fuel tank shield, apply thermal patches to the fuel tank, parking brake cable and fuel vapour lines.
Recall 201455216 units in Canada
Fuel System
On certain vehicles equipped with a 2.3 Litre engine, the fuel pressure sensor may not have been properly seated to the fitting on the fuel jumper line. A partially seated fuel pressure sensor could result in a fuel odour and/or a pressurized fuel leak. A fuel leak, in the proximity of a hot surface that might be a potential ignition source, may result in a fire causing injury and/or property damage. Correction: Dealers will replace the fuel jumper line.
Reports where the owner recorded a crash, a fire, an injury or a death.
Weatherford, TXFire
UNKNOWN OR OTHER
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
Weatherford, TXFire
ENGINE
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
Weatherford, TXFire
FUEL/PROPULSION SYSTEM
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
Irmo, SCFire
ENGINE
“Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and even hazard lights went black. Not only could I have been struck by a car on the interstate, I could have died in a car fire. Because the car locked up, I couldn’t open the trunk or use any electronics. The door could have just as easily locked and trapped us inside a burning car. The car is on a salvage yard, no attempt to replicate has been made. Progressive insurance, and Columbia fire inspected it and found that it was undetermined. “Charge service system now” was the only warning before the infotainment screen shut down to reduce battery usage. Every light on the dash flashed right before everything on the dash went black and power was lost to the entire vehicle.
NHTSA complaint #11705769 — an unverified report by a vehicle owner.
Janesville, WICrash
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that the back over prevention camera intermittently failed to operate as needed while the vehicle was shifted into reverse(R). The contact stated that the camera image either displayed a blank image or the camera displayed an inaccurate distance between objects. As a result, the contact stated that while reversing into the driveway at approximately 5 MPH, the rearview camera displayed an inaccurate image and the distance between the vehicle and another vehicle parked in the driveway. As a result of the discrepancy, the contact struck the parked vehicle, which damaged the rear quarter panel of his vehicle but there was no damage to the other vehicle. Due to the low impact of the crash, the contact was not injured and an air bag did not deploy. There was no Police report filed. The contact then received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention); however, the part to do the recall repair was not available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was notified of the failure but offered no assistance. The failure mileage was unknown.
NHTSA complaint #11691846 — an unverified report by a vehicle owner.
LAS Vegas, NVCrash2 injured
ELECTRICAL SYSTEM
i was driving on a highway and experienced a total failure of my electrical system which completely shut down with in 15 seconds i lost control of the car as i could not even move the wheel, subsequently T-boned by another car iwhich could not stop fast enough suffering total loss of my car of note prior to the accident (Sunday AM) on friday I had a battery replaced @ Firestone, see reciept attached that was the last repair for the care
NHTSA complaint #11625380 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Garner, NC
POWER TRAIN
Clutch assembly failed, the metal bracket weld cracked/failed resulting in the clutch pedal being inoperable. It's not available for inspection since I had it replaced and the defective assembly disposed of. My safety was at risk since I had extreme difficulty shifting gears on the road. The issue was confirmed at an independent service center - AAMCO of Huntsville, AL. No other entity inspected the part. The vehicle gave me no warning or indication of a problem other than the difficulty with starting and operating it.
NHTSA complaint #11754275 — an unverified report by a vehicle owner.
Riverdale, GA
STEERING
I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.
NHTSA complaint #11752954 — an unverified report by a vehicle owner.
Riverdale, GA
ELECTRICAL SYSTEM
I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.
NHTSA complaint #11752954 — an unverified report by a vehicle owner.
Riverdale, GA
ENGINE
I am filing a formal safety complaint regarding a catastrophic Electronic Power Assisted Steering (EPAS) failure and severe electrical short circuit on my 2015 Ford Mustang. This vehicle is exhibiting hard fault code B137F:09 (Steering Wheel Left Switch Pack: Component Failure / Short to Ground or Open). This electronic failure creates an immediate, severe safety hazard that goes entirely outside the scope of normal vehicle wear and tear. While driving, the vehicle's steering wheel pulls and jerks violently on its own, actively fighting my manual steering inputs. Furthermore, this internal electronic short creates a massive parasitic electrical draw that prevents the vehicle's computer modules from entering sleep mode when turned off. This has resulted in the primary vehicle battery draining completely flat and causing the vehicle to completely shut down, stall, or lose total electrical power altogether. A vehicle that forcefully steers itself away from the intended path of travel and suffers total electrical shutdown is a clear, life-threatening safety risk to myself and others on the road. Ford Motor Company is fully aware of this dangerous defect. They previously issued Safety Recall 15S18 for a very specific, limited batch of early-production 2015 Mustangs experiencing identical EPAS failures, replacing their steering gears for free. For the remaining 2015 Mustang owners experiencing the exact same hazardous failure, Ford quietly shifted the issue over to a Technical Service Bulletin (TSB / SSM 51312). By limiting the scope of Recall 15S18 purely due to the financial cost of a universal recall, Ford has left an entire population of 2015 Mustang owners in direct harm's way. Some owners received a free lifetime safety fix, while the rest of us are being forced to pay thousands of dollars out-of-pocket to correct an identical factory electronic defect. I request that the NHTSA immediately open an investigation into Ford's handling of the 2015 Mustang EPAS and more.
NHTSA complaint #11752954 — an unverified report by a vehicle owner.
Conway, AR
SEAT BELTS
The driver-side seat belt retractor on my 2015 Ford Mustang GT Premium has failed. The seat belt retracts back into the retractor housing when released; however, it does not lock when pulled sharply and continues to extend freely. I confirmed this by repeatedly performing a rapid pull test while seated in the vehicle. The failure affects the seat belt restraint system because the belt does not appear to engage its locking mechanism. This could increase the risk of injury in a crash because the seat belt may not properly restrain the occupant during sudden deceleration or impact. The issue was inspected and confirmed by a Ford dealership service department. The dealer diagnosed the driver-side seat belt retractor as failed and recommended replacement of the retractor assembly. The dealer provided an estimated repair cost of approximately $550 plus tax. The vehicle was inspected by Smith Ford in Conway, Arkansas. The vehicle was also inspected for a separate seat belt recall, and the recall inspection passed. The dealer advised that the failed retractor was not related to the recall and would require customer-paid repair. There were no warning lights, messages, or airbag system warnings present when the failure was discovered. The primary symptom was that the seat belt would retract normally but would not lock during a rapid pull test. The exact date the failure first occurred is unknown, but the condition was identified during normal vehicle operation and later confirmed by the dealership.
NHTSA complaint #11742166 — an unverified report by a vehicle owner.
at 37,000 milesStaten Island, NY
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact stated that while reversing, the rear-view camera displayed a black screen. The dealer was made aware of the failure, and the contact was informed that parts needed to be ordered to repair the vehicle. The contact stated the dealer had been contacted several times, and the contact was informed that the parts were unavailable. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact later received notification of NHTSA Campaign Number: 25V572000 (Back Over Prevention). The manufacturer was made aware of the failure, and a case was filed. The contact was informed that the parts were available. The failure mileage was approximately 37,000.
NHTSA complaint #11742144 — an unverified report by a vehicle owner.
Baltimore, MD
UNKNOWN OR OTHER
My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.
NHTSA complaint #11726419 — an unverified report by a vehicle owner.
Baltimore, MD
STRUCTURE:BODY
My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.
NHTSA complaint #11726419 — an unverified report by a vehicle owner.
Weatherford, TXFire
UNKNOWN OR OTHER
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
Weatherford, TXFire
ENGINE
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
Weatherford, TXFire
FUEL/PROPULSION SYSTEM
I was driving down the highway with heater on and defrost. All of a sudden I hear a pop and my car started bogging down. I exited the highway to get out of danger, it then had a wrench light ( transmission) pop up and when I parked the car on the access road it started smoking a lot. I turned the vehicle off immediately and when I seen smoke coming from under the hood and into the cab of the car. I lifted the hood after seeing fire in the passenger wheel well. And then in the engine block towards the windshield in the middle of the engine. I am a fire fighter and it appeared to me that the fire was being fed by some kind of substance. Fort Worth Fire department showed up and put the fire out and took a report.
NHTSA complaint #11723807 — an unverified report by a vehicle owner.
South Bend, IN
UNKNOWN OR OTHER
While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.
NHTSA complaint #11722755 — an unverified report by a vehicle owner.
South Bend, IN
SERVICE BRAKES
While driving, I attempted to depress my clutch pedal in order to bring my vehicle to a stop. My clutch pedal only went halfway to the floor. I was able to force it down to the floor using a higher than usual amount of force. After bringing my vehicle to a stop I inspected my clutch pedal and found that it had side to side play resulting from a cracked weld where the clutch pedal was welded to a shaft on the clutch/brake pedal assembly. Upon further research online I discovered that other owners of similarly aged mustangs have had identical issues to what happened to me.
NHTSA complaint #11722755 — an unverified report by a vehicle owner.
Missouri City, TX
UNKNOWN OR OTHER
The weld that holds the clutch pedal broke causing the clutch pedal to not engage properly. Driving in traffic during a down shift stop almost caused an accident. Which led to not being able to shift gears which left the car unable to drive and left the stranded on the side of the road. The weld that hold the clutch pedal in place is insufficient and weak. While researching this issue I found many instances where this has happened to other drivers.
NHTSA complaint #11722492 — an unverified report by a vehicle owner.
Oak Park, CA
SEAT BELTS
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11715911 — an unverified report by a vehicle owner.
Oak Park, CA
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V572000 (BACK OVER PREVENTION) and 25V614000 (SEAT BELTS). The contact stated that the rearview camera displayed a distorted image while the vehicle was in reverse(R), and occasionally a blank screen was displayed. The message "Rear-view Camera Unavailable - Contact Dealer" was displayed. The contact stated that the failure had obstructed the driver's visibility, which prevented the driver from safely operating the vehicle. The vehicle was taken to the dealer. The dealer inspected the rearview camera and informed the contact that the camera had passed the inspection and the recall repair was not needed. The vehicle was not repaired. The contact stated that the failure persisted. The manufacturer was not made aware of the failure. The failure mileage was unknown.
NHTSA complaint #11715911 — an unverified report by a vehicle owner.
Irmo, SCFire
ENGINE
“Charge system service now” came on the dash, battery lost power after about 10 seconds, screen went black, dash went black, car locked up, opened the hood and the engine was on fire, called 911 who came quickly and put the fire out without the entire car burning, insurance later total losses the car. I don’t know if it was the battery or the engine responsible for the failure, because the flames were on the engine and not the battery, but the incident was triggered by a battery warning. I was on the interstate driving 60mph when the car shut off and everything including my headlights and even hazard lights went black. Not only could I have been struck by a car on the interstate, I could have died in a car fire. Because the car locked up, I couldn’t open the trunk or use any electronics. The door could have just as easily locked and trapped us inside a burning car. The car is on a salvage yard, no attempt to replicate has been made. Progressive insurance, and Columbia fire inspected it and found that it was undetermined. “Charge service system now” was the only warning before the infotainment screen shut down to reduce battery usage. Every light on the dash flashed right before everything on the dash went black and power was lost to the entire vehicle.
NHTSA complaint #11705769 — an unverified report by a vehicle owner.
Irvine, CA
FUEL/PROPULSION SYSTEM
With only 32,885 miles, engine light came on due to (P0456) EVAP small leak. Went to an auto shop and Ford dealer for diagnostic scan. Both technicians found that there is a bit of smoke coming out from the top of the fuel tank due to a small stress crack at the port near the canister vent hose as well as a small crack below fuel pressure sensor tube. New fuel tank replacement was recommended as the crack could not be repaired. Cost to fix is $1,400 parts and $1,200 labor. This small crack nears the fuel tank seems to be a major concern for owners as it could increase the risk of vehicle fire and should be a recall by Ford for immediate remedy.
NHTSA complaint #11703290 — an unverified report by a vehicle owner.
North Bethesda, MD
ELECTRICAL SYSTEM
When putting the vehicle into reverse the backup camera displayed an unusable red fuzzy screen. Backup camera was unable to assist in safely reversing and mirrors and parking sensors had to be used
NHTSA complaint #11702103 — an unverified report by a vehicle owner.
Victorville, CA
SEAT BELTS
The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 25V614000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11695907 — an unverified report by a vehicle owner.
Florence, SC
SEAT BELTS
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11695276 — an unverified report by a vehicle owner.
at 115,724 milesKansas City, MO
SERVICE BRAKES, HYDRAULIC:PEDALS AND LINKAGES
The contact owns a 2015 Ford Mustang. The contact stated that while driving 35 MPH and attempting to depress the brake pedal, the clutch pedal detached from the brake pedal assembly. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired; however, the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,724.
NHTSA complaint #11695325 — an unverified report by a vehicle owner.
at 115,724 milesKansas City, MO
POWER TRAIN:CLUTCH ASSEMBLY
The contact owns a 2015 Ford Mustang. The contact stated that while driving 35 MPH and attempting to depress the brake pedal, the clutch pedal detached from the brake pedal assembly. Neither an independent mechanic nor a dealer was contacted. The vehicle was not taken to a dealer or independent mechanic to be diagnosed. The vehicle was not repaired; however, the vehicle was in the process of being repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 115,724.
NHTSA complaint #11695325 — an unverified report by a vehicle owner.
Florence, SC
BACK OVER PREVENTION
The contact owns a 2015 Ford Mustang. The contact received notifications of NHTSA Campaign Numbers: 25V614000 (Seat Belts) and 25V572000 (Back Over Prevention); however, the part to do the recall repair was not yet available. The dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11695276 — an unverified report by a vehicle owner.
at 78,955 milesGreensboro, NC
LATCHES/LOCKS/LINKAGES
The contact owns a 2015 Ford Mustang. The contact recently purchased the vehicle. The contact became aware that the VIN was included in NHTSA Campaign Number: 20V331000 (LATCHES/LOCKS/LINKAGES). The vehicle was taken to the dealer, who refused to inspect the door latch codes. The contact was informed that it appeared that the recall repair was started; however, it was not completed. The dealer stated that since the remedy was not completed, it could not be finished. The manufacturer was made aware of the issue and informed the contact to request the dealer to inspect and verify if the remedy had been completed. The dealer refused and stated that the software did not allow the dealer to inspect the vehicle. The failure mileage was 78,955.
NHTSA complaint #11692059 — an unverified report by a vehicle owner.