2015 Ford Mustang body problems

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My passenger door latch pops open nearly every time I drive on the highway. The latches were previously the subject of Safety Recall 16S30. I had my vehicle inspected by a Ford Dealership. No repairs or work was deemed necessary at that time. In the years since, my door now comes unlatched. Infrequently at first and now with very alarming frequency. Safety Recall 20S30 was issued specifically to address these inspections and recalls being completed ineffectually. Somehow my VIN has been left off of this recall even though it was on the 2016 one. The dealership is trying to charge me nearly $2000 to fix a known safety issue. This seems unreasonable, unfair, and extremely dangerous.

NHTSA complaint #11726419 — an unverified report by a vehicle owner.

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Right after picking up my 2015 Ford Mustang from dealer service on July 23, 2025, the hood suddenly flew open while I was driving, completely blocking my view and creating a serious risk of collision. The dealership had performed multiple recalls and a multi-point inspection but did not flag any hood latch issue. The vehicle was released as “safe to drive,” yet this happened immediately after leaving their service. This was an extremely dangerous situation that could have caused a serious accident. The force of the hood flying up also caused major damage to the hood and surrounding components. The dealership took the car back and even offered me a rental, but they are refusing to take responsibility or repair the damage, claiming they are not at fault. I am reporting this because it is a serious safety issue and I want to ensure it is properly investigated to prevent similar incidents. I am also requesting that the dealer or manufacturer repair the damage or reimburse me for the cost to fix it, as this was caused immediately after their service.

NHTSA complaint #11676323 — an unverified report by a vehicle owner.

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The contact owns a 2015 Ford Mustang. The contact stated that while closing the trunk, the emblem on the trunk located above the rear license plate detached from the vehicle. The contact stated that the trunk was not slammed, and that the emblem could have fallen off while driving, becoming a possible road hazard. The local dealer was notified of the failure, and the contact was informed that there were no recalls on the vehicle. The manufacturer was also notified of the failure, and the contact was transferred to the NHTSA Hotline with the contact’s knowledge. The vehicle was not repaired. The failure mileage was approximately 24,000.

NHTSA complaint #11658178 — an unverified report by a vehicle owner.

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The driver side fills with water during heavy rain. This is not due to a leak in the convertible top or any window seals. The water is coming from below. The water is at risk of causing rust build up, electrical malfunction, and mold growth. The problem has not been reproduced by a dealer or independent service center, every time I bring it up they say they don't cover leaks so I have yet to be able to get it checked out. The vehicle has not been inspected by anyone. There were no warning lamps, messages or other symptoms of the problem prior to the the first appearance. This has happened numerous times since 6/17/2023

NHTSA complaint #11648629 — an unverified report by a vehicle owner.

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Passenger door suddenly opens at highway speed (over 70 mph), requiring very dangerous manoeuvres to stop and close it again. This happened 6 times in 4 hours of travel.

NHTSA complaint #11527889 — an unverified report by a vehicle owner.

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DOOR LATCHES Manufacturer Recall Number: 20S30. NHTSA Recall Number: 20V331. & REAR VIEW CAMERA Manufacturer Recall Number: 22S06. NHTSA Recall Number: 22V082.

NHTSA complaint #11518470 — an unverified report by a vehicle owner.

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Having difficulties to get our vehicle repaired by Ford Motor Company. Two out of three Safety Recalls for our car have not been solved. Attempts for arranging services have been made through online scheduling at our local dealership, as well as through contacting them by phone at different times, but still no final solution is been granted. First, DOOR LATCHES: Manufacturer Recall Number 20S3 & NHTSA Recall Number 20V331. And second, REAR VIEW CAMERA: Ford Recall Number 22S06 & NHTSA Recall Number 22V082.

NHTSA complaint #11518473 — an unverified report by a vehicle owner.

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The doors on both passenger and drivers side keep unlatching while driving. it happens quite often, 4 times this week on one 200 miles trip. I took it to the dealer who said the locking mechanisms were faulty. The dealer replaced both of them $1200.00. My question is: there was a recall on this problem involving several years including 2015. But my car was not included even though it obviously has the same problem. Is there anything that can be done to cover an obvious safety hazard?

NHTSA complaint #11507269 — an unverified report by a vehicle owner.

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The passenger door unlatches while the vehicle is in motion. The dealer has reported that this had already been fixed, but it is still happening. It is a major safely issue that needs to be resolved. I can provide video footage.

NHTSA complaint #11475592 — an unverified report by a vehicle owner.

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The passenger and driver door open (ajar) occasionally at freeway speeds. It has happened 6-7 times since February.

NHTSA complaint #11470112 — an unverified report by a vehicle owner.

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While driving my 2015 Ford Mustang 70 mph, my passenger side door opened. I had to reach across to pull it closed and nearly lost control of my vehicle. If I had lost control of my vehicle, other motorists would have been harmed. This has happened multiple times since owning the vehicle. I took it to Ford to get it looked at & found out there were 3 safety recalls; 20S30, 15S16, & 16S30. These recalls were supposed to inspect and fix a defective door latch. If it isn’t fixed, there is potential for the door to unlatch while driving, increasing the risk of injury. This recall affected 2.15 million Ford vehicles. These include the 15 Ford Mustang, 2013-2015 Ford C Max, 2013-2015 FordEscape, 2012-2015 Ford Focus, 2015 Lincoln MKC, & 2014-2016 Ford Transit Connect I spoke with the Ford Service center in Clearwater, FL on June 9th, 2022. They inspected the door latch and stated that it needed to be changed. This defective latch should have been fixed in the previous recall. They only checked the part number. If it wasn’t a certain part number, they marked it as passing and potentially putting thousands or even millions of unsafe vehicles back on the road. My vehicle has a defective door latch and should have been replaced! Ford basically lied to the NHTSA and put millions of drivers at risk on the roads. I contacted Ford Customer Support and asked them to rectify this since it was missed they basically rushed me off the phone and told me to fix it on my own. I’m appalled that Ford would show such a lack of concern for millions of motorists. I sincerely hope the NHTSA can do something about this

NHTSA complaint #11468823 — an unverified report by a vehicle owner.

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The contact owns a 2015 Ford Mustang. The contact stated that after it rained, there was water on the rear passenger’s side floor of the vehicle. The vehicle was equipped with a convertible top. The vehicle was taken to the dealer however, the mechanic was unable to determine the cause of the failure. The contact cleaned and drained the water from the vehicle. The manufacturer was contacted and a case was opened. The contact stated that a year later the vehicle was at the dealer for recall repairs and she noticed that there was water inside the vehicle. The manufacturer was notified of the failure but offered no assistance. The manufacturer then transferred the call to the NHTSA. The approximate failure mileage was 74,000.

NHTSA complaint #11466266 — an unverified report by a vehicle owner.

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The information was not on the vehicle other than the vin. I called Purvis Ford in Fredericksburg, VA and was told the inspection to find the information was not free as it said in the recall notice. I must pay a tech service fee for them to inspect the car doors for the recall information. I said fine I would like to make an appointment for the inspection. The appointment given was for October 26, 2021 as this was the soonest they could get me in. I did not make the appointment as they clearly did not want my business.

NHTSA complaint #11421774 — an unverified report by a vehicle owner.

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The contact owns a 2015 Ford Mustang. The contact received notification of NHTSA Campaign Number: 20V331000 (Latches/Locks/Linkages). The vehicle was taken to a dealer and the contact was informed that the door latches functioned as needed and did not need to be replaced. The recall designation was then removed from the vehicle and the vehicle was returned to the contact. A few months later, the contact stated that the passenger’s door started to rattle and independently opened while driving without warning. The vehicle was taken to the dealer and the contact was informed that the vehicle was no longer under recall. The manufacturer was made aware of the recall and the contact was referred to the NHTSA for assistance. The vehicle was not repaired. The failure mileage was approximately 40,000.

NHTSA complaint #11420561 — an unverified report by a vehicle owner.

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Hi, I recently noticed my driver side door or not aligned with the body. And when I went to your website after noticing I found out that there was a recall issued on this situation. I think it’s the door hinges. Please let me know as what should be my next step as this doesn’t sound safe. Thanks [XXX] INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11419464 — an unverified report by a vehicle owner.

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MY DRIVERS SIDE DOOR WILL FLY OPEN WHILE DRIVING WITH NO WARNING

NHTSA complaint #11413020 — an unverified report by a vehicle owner.

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MY PASSENGER SIDE DOOR KEEPS OPENING WHILE I AM DRIVING , IT'S REALLY UNSAFE AND REALLY WANT TO GET THIS FIXED. EVEN IF I'M NOT ON THE HIGHWAY EVEN SMALL ROADS WHERE I HAVE TO GO SLOWER IT OPENS. IT HAS HAPPENED MORE THEN ONCE 11/10/2020 WAS THE MOST RECENT.

NHTSA complaint #11374157 — an unverified report by a vehicle owner.

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2015 FORD MUSTANG ECOBOOST CONVERTIBLE - WHEN DRIVING ON THE HIGHWAY OVER 65MPH THE PASSENGER DOOR UNLATCHES AND A WARNING SIGNAL APPEARS ON THE DASH STATING THE PASSENGER DOOR IS OPEN. I HAVE TO EITHER PULL OVER AND CLOSE THE DOOR MYSELF OR MY FIANC PUTS THE WINDOW DOWN AND PUSHES THE DOOR CLOSED AGAIN. THIS HAS HAPPENED 6 TIMES WITHIN THE PAST 2 MONTHS. FORD SANTA MONICA STATES THERE WAS NOTHING FOUND UNDER THE SAFETY RECALL 20S30/20V-331.

NHTSA complaint #11373593 — an unverified report by a vehicle owner.

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WAS IN THE PASSENGER SEAT AND NOTICED THE DOOR WAS NOT CLOSED WHILE WE WERE DRIVING. WE HAD TO STOP AND KEEP OPENING UP THE DOOR TO SLAM IT CLOSE AGAIN TO MAKE SURE THE DOOR LATCH WAS SECURE AND WAS PROPERLY SHUT.

NHTSA complaint #11366157 — an unverified report by a vehicle owner.

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DOOR LATCH FAILURE AT 68K MILES,THIS CONDITION CAUSES THE PASSENGER DOOR TO UNLATCH WHILE DRIVING.

NHTSA complaint #11352879 — an unverified report by a vehicle owner.

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TRUNK FAILS TO OPEN. THE TRUCK HAS BEEN OPERATING NORMALLY FOR ALMOST 5 YEARS, THEN SUDDENLY IS UNABLE TO OPEN. WHEN I USE MY FOB OR THE TRUCK RELEASE BUTTON, I HEAR THE ACTUATOR, BUT THE TRUNK DOES NOT UNLATCH. CONSIDERING SAFETY EQUIPMENT (SPARE TIRE ,FIRE EXTINGUISHER, FIRST AID KIT) IS STORED IN THE TRUNK, IT IS CRITICAL THAT IT OPENS WHEN NEEDED.

NHTSA complaint #11323362 — an unverified report by a vehicle owner.

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THIS CAR WAS IN FOR THE DOOR OPENING UNEXPECTEDLY RECALL AND STILL FLIES OPEN OFTEN WHILE IN MOTION!!

NHTSA complaint #11316200 — an unverified report by a vehicle owner.

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TAKATA RECALL-A DOOR LATCH WITH A FRACTURED PAWL SPRING TAB TYPICALLY RESULTS IN A "DOOR WILL NOT CLOSE" CONDITION. ISSUE HAS NOT BEEN RESOLVED.

NHTSA complaint #11232169 — an unverified report by a vehicle owner.

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MY CAR IS GARAGED YEAR ROUND TO INCLUDE 6 MONTHS TOTALLY GARAGED. IT HAS 28,800 MILES. WHILE GETTING OUT THE BEGINNING OF MAY 2019 FOR THE FIRST TIME SINCE OCT, 2018. I NOTICED PAINT BUBBLING UP ON THE HOOD. THE CAR WAS 4 YEARS OLD IN APRIL, THIS WAS SPOTTED IN MAY. CALLED FORD CO. THEY SAID THEY HAD A 3 YEAR/36,000 MILE POLICY FOR THE PAINT. WITH FURTHER INVESTIGATION THRU A RELATIVE WHO WORKS FOR FORD DEALERSHIP IN MI. HE SAID FORD HAS KNOWN ABOUT THE PROBLEM FOR A FEW YEARS. HE SAID IT WAS EITHER INFERIOR MATERIAL, OR THE PREP WORK THAT CAUSED THE BUBBLING.HE ALSO SAID UP TO 2015 IT WAS 3YRS./36,000 MILES. AFTER 2015 THEY FIGURED OUT THE PROBLEM AND CHANGED THE POLICY TO 5YRS./UNLIMITED MILES. I TALKED TO A PERSON THAT HAD A 2016 MUSTANG GT, AND ASKED IF HAD PAINT ISSUES AND SAID YES ON THE HOOD. HE SHOWED ME, AND IT WAS IN THE EXACT SAME SPOT AS MINE!!! MINE WAS ESTIMATED AT $2577.73, SUPPOSEDLY FORD SAID THEY WOULD PAY $768.00, AND THEY HAVE TO REPLACE THE WHOLE HOOD!! SO, YES, THEY KNEW ABOUT THE PROBLEM!! I DIDN'T DO ANYTHING TO CAUSE THIS. IF I DID I WOULD TAKE FULL RESPONSIBILITY FOR IT, BUT FORD SCREWED UP AND SHOULD FIX ALL OF IT AT THEIR EXPENSE. I HAVE PHOTOS OF MY CAR, AND THE 2016 THAT I TALKED WITH, BUT THEY ARE MY PHONE AND I CAN'T SEND THEM BECAUSE I'M ON MY LAPTOP, AND DON'T HAVE ON IT.

NHTSA complaint #11229319 — an unverified report by a vehicle owner.

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YESTERDAY WHILE DRIVING ON A HOUSTON HIGHWAY AT 60+ MPH MY PASSENGER SIDE DOOR UNLATCHED AND WARNING LIGHT AND SOUND CAME ON THAT MY DOOR WAS AJAR. THE DOOR OPENED ON IT'S ON I HAD TO PULL OVER AND CLOSE IT. THIS IS THE SECOND TIME THIS HAS HAPPENED THIS MONTH. BOTH TIMES WHILE CAR IS IN MOTION. I FOUND THAT THERE WAS A RECALL FROM FORD A FEW YEARS AGO FOR THIS ISSUE BUT I SEARCHED FOR RECALLS ON MY VIN AND MINE WAS NOT RECALLED.

NHTSA complaint #11208015 — an unverified report by a vehicle owner.

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TL* THE CONTACT OWNS A 2015 FORD MUSTANG. THE CONTACT STATED THAT WHILE DRIVING 60-70 MPH, THE DRIVER'S SIDE DOOR BECAME AJAR. THERE WERE NO WARNING LIGHTS ILLUMINATED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER GULLO FORD OF CONROE (925 INTERSTATE 45 S, CONROE, TX 77301 (281) 367-0000) WHERE IT WAS DIAGNOSED THAT THERE WAS A FAULTY DRIVER'S DOOR LATCH. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS CONTACTED AND PROVIDED CASE NUMBER: CAS21669880. HOWEVER, NO FURTHER ASSISTANCE WAS PROVIDED. THE CONTACT STATED THAT THE FAILURE WAS SIMILAR TO NHTSA CAMPAIGN NUMBER: 16V643000 (LATCHES/LOCKS/LINKAGES). THE FAILURE MILEAGE WAS APPROXIMATELY 50,000.

NHTSA complaint #11206837 — an unverified report by a vehicle owner.

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FOR THE PAST THREE YEARS. WHEN I GO TO WORK. EVERYTHING IS FINE. WHEN I LEAVE WORK. I BACK THE CAR UP ABOUT 15-30 FEET. THEN PULL OUT OF THE PARKING LOT. WHEN I PULL OUT. AS I PRESS THE GAS & START GOING FASTER. THE CAR STALLS, JERKS AS IF THE BREAKS ARE PUSHED, THEN STARTS DRIVING AS NORMAL AGAIN. IT HAPPENS ALL THE TIME. BUT MY FORD PLACE SAYS IT HAS TO DO IT WITH THEM DRIVING FOR THEM TO KNOW WHAT TO DO OR WHAT THE ISSUE IS. THEN THIS PAST WEEK. THE SAME THING HAPPENED. BUT IT HAPPENED FOR A LONGER TIME AND THE TRACTION CONTROL LIGHT BRINKED THE WHOLE TIME I WAS TRYING TO ACCELERATE. SO A FRIEND AT A FORD BODY SHOP TOLD ME IT WAS PROBABLY MY ABS SENSOR. ALSO THE HOOD OF MY CAR STARTED TO LOOSE PAINT FOR NO REASON. NO RUST. IT'S JUST FLAKING OFF. THE FLACKING STARTED NEAR THE HEADLIGHT UNDERNEATH THE TOP OF THE HOOD. & IS SLOWLY COMING TOWARDS THE TOP OF THE HOOD. MY 36,000 MILE WARRANTY JUST EXPIRED RIGHT AFTER I NOTICED THE ISSUE. AND THEY WOULDN'T COVER IT. I DON'T THINK THAT'S RIGHT!

NHTSA complaint #11191165 — an unverified report by a vehicle owner.

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FRONT END

NHTSA complaint #11127962 — an unverified report by a vehicle owner.

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THE 2015 MUSTANG HAS A KNOWN PROBLEM WITH DOOR LATCHES -- THERE A MASSIVE RECALL NOTICE (16S30) HOWEVER DEALERS TOLD MY VIN NUMBER DOESN'T QUALIFY FOR THE RECALL -- YET MY DOOR LATCH IS BROKEN AND EXHIBITS THE SAME PROBLEM AS THOSE WHO DO QUALIFY. THE DOOR SWINGS OPEN UNEXPECTEDLY -- THIS HAS OCCURRED MANY TIMES AND IS QUITE DANGEROUS. FORD CORPORATE CUSTOMER SERVICE HAS BEEN NOTIFIED AND I'M TO OBTAIN A FORMAL QUOTE FOR THE REPAIR AND GET BACK TO THEM. ONE DEALER SAID $550 PARTS AND LABOR -- HOWEVER THE FORD SERVICE SITE SAY'S ITS 1.3 HOURS AND THE PART KIT IS APPROXIMATELY $70.00 I BELIEVE THERE HAS TO BE SOME LEGAL COURSE OF ACTION.

NHTSA complaint #11124567 — an unverified report by a vehicle owner.