2006 Ford Ranger airbag problems

AIR BAGS

My truck has been to the dealer on a number of occasions. The dealership (Access Ford, Corpus Christi, Texas) claims that the air bag was replaced. I brought the truck to the dealership in for the airbag issue in January 2017. When I kept receiving notices about the recall and checking the data bases (data bases noted the recall as not completed) I brought the truck back to the dealership in April 2023. Again a check of the recall data bases noted that the recall was not completed. During the April 2023 visit the dealership stated that it was a documentation issue and would recheck the air bag part and ID number and reenter it into the system. Checked the data bases recently and found that the recall was still in effect. Called Ford corporate customer service and they referred me to the dealership. Spoke to a service writer [XXX] at the dealership on June 20,2023 and she stated that there was some issues with their warranty person and would look into the issue and try and get my recall data updated accordingly. As of today (June 26, 2023) checked the data bases and the airbag recall has not been completed. My insurance company is believes that failure to prove that the recall was completed may have a negative effect on my vehicle insurance if an accident occurs. Can this confusion be rectified or do I need to take the truck in again to the dealer? (Copy of receipts for work done attached.) INFORMATION Redacted PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11528851 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS) HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER RIVERSIDE FORD (2625 LUDINGTON ST, ESCANABA, MI 49829 (906) 786-1130) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11207344 — an unverified report by a vehicle owner.

AIR BAGS

"TAKATA RECALL" FORD MOTOR COMPANY SENT ME A RECALL NOTICE EARLY IN 2018, TELLING ME THAT MY RANGER WAS UNDRIVEABLE DUE TO HIGH RISK TAKATA AIRBAG INFLATORS. THE NOTICE TOLD ME TO CONTACT MY DEALER, SCHEDULE AN APPOINTMENT FOR RECALL 18S02 AND THAT THEY WOULD ARRANGE TO HAVE IT PICKED UP OR TOWED. I WAS NOT TO DRIVE IT TO THE DEALER. THE NOTICE SAID I WOULD BE PROVIDED A LOANER IF NEEDED. I CALLED THE NEAREST FORD DEALER (GREAT LAKES FORD IN MUSKEGON, MI). I WAS TOLD BY THEIR EMPLOYEE TO CONTACT EAGLE TOWING AND HAVE MY CAR TOWED TO THE DEALERSHIP, WHICH I DID. THE CAR WAS TOWED TO THE DEALERSHIP (AFTER THEY WERE CLOSED) AND THE TOW TRUCK DRIVER DEMANDED I PAY HIM AND GET REIMBURSEMENT FROM THE DEALERSHIP. SINCE THE DEALERSHIP HAD TOLD ME TO USE THIS TOW COMPANY AND THE RECALL NOTICE SAID FORD WOULD PAY FOR IT, I THOUGHT GETTING REIMBURSED WOULD BE EASY. WRONG. AFTER ALMOST A YEAR AND MANY PHONE CALLS, EMAILS AND 1 LETTER TO THE DEALERSHIP I HAVE RECEIVED NOTHING. TODAY THE DEALERSHIP OFFERED TO PAY ME HALF OF THE COST I INCURRED TO HAVE THE RANGER TOWED. I REFUSED THEIR OFFER. I BELIEVE IT IS CLEARLY IMMORAL FOR FORD TO TELL ME TO HAVE THE VEHICLE TOWED FOR A REQUIRED RECALL AND THEN REFUSE TO REIMBURSE ME WHEN I DID EXACTLY WHAT THEY TOLD ME TO DO, BUT I DO NOT KNOW IF WHAT THEY HAVE DONE TO ME IS ILLEGAL. I AM WRITING TO THE NHTSA TO SEE IF THERE ARE APPLICABLE RULES/LAWS REQUIRING THE MANUFACTURER TO HONOR THEIR PROMISE TO MAKE REPAIRS REQUIRED BY THE NHTSA TO MY VEHICLE AT NO COST TO ME THE OWNER. THANK YOU, I APPRECIATE YOUR ASSISTANCE IN HELPING ME UNDERSTAND THIS PROCESS WHICH DOES NOT (TO ME) SEEM TO BE WORKING THE WAY IT SHOULD. IF IT IS PERTINENT, THE TOWING COST $185.40 BECAUSE IT IS A SPARSELY POPULATED FARMING COMMUNITY AND THE NEAREST DEALERSHIP WAS OVER 20 MILES AWAY. I DID NOT NEED AND DID NOT REQUEST A LOANER VEHICLE.

NHTSA complaint #11174998 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS). THE CONTACT CALLED FORD OF CLERMONT AT 352-394-6161 (LOCATED AT 1101 FL-50, CLERMONT, FL 34711) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11174538 — an unverified report by a vehicle owner.

AIR BAGS

YANKEE PEST CONTROL 20 WAITE CT, MALDEN, MA 02148 NO LONGER OWNS THE VEHICLE. SAFTY RECALL FOR AIR BAGS NEEDS TO GO TO NEW OWNER. I FILLED OUT FORMS & SENT IN, BUT KEEP GETTING THE VERY URGENT NOTICESSSSSSSSSS. (NOTE: IF THERE WAS AN EMAIL OR PHONE # ON THE RECALL NOTICE, I WOULD HAVE USED THAT. BUT AS MUCH AS I TRY, I CANT GET THIS NOTICE TO THE RIGHT PERSON. (WHICH IS NOT MY JOB... WHOS JOB IS IT TO GET THE NOTICE TO THE RIGHT OWNER..)

NHTSA complaint #11156074 — an unverified report by a vehicle owner.

AIR BAGS

2006 FORD RANGER. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD

NHTSA complaint #11153810 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL

NHTSA complaint #11144536 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL

NHTSA complaint #11144088 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE RECALL REPAIR WERE NOT AVAILABLE. THE DEALER (AUTONATION FORD SANFORD, 4911 WAYSIDE DR, SANFORD, FL 32771, 407-680-0781) WAS CONTACTED AND CONFIRMED THAT PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11129918 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. PENSKE FORD CHULA VISTA (560 AUTO PARK DR., CHULA VISTA, CA 91911, (855) 326-3632) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11111179 — an unverified report by a vehicle owner.

AIR BAGS

I HAVE CALLED SUNRISE FORD DEALERSHIP IN SOUTHERN CALIFORNIA MORE THAN A DOZEN TIMES TO PICK UP MY TRUCK, AND PROVIDE A RENTAL VEHICLE TO NO AVAIL. I HAVE SPOKEN TO MANY FORD CUSTOMER SERVICE REPRESENTATIVES WITH NO SUCCESS. I USED THIS VEHICLE FOR MY BUSINESS AND SINCE THIS RECAL, I HAVE NOT BEEN ABLE TO USE IT. I DO HAVE ANOTHER FORD RANGER-2006 VIN : [XXXX] WITH THE SAME AIR BAG ISSUES. PLEASE CONTACT ME AT [XXXX] PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #11111069 — an unverified report by a vehicle owner.

AIR BAGS

THERE IS AIR BAG RECAL, I HAVE TRIED LOCAL DEALERS AND FORD TO FIX THE PROBLEM, NO LUCK.

NHTSA complaint #11111071 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL I CONTACTED TWICE THE FREMONT FORD DEALERSHIP IN FREMONT CALIFORNIA CONCERNING THIS RECALL. THE FIRST TIME THEY SAID THEY WOULD CALL ME BACK. THEY DID NOT. THE SECOND TIME THEY SAID THEY HAD TO ORDER THE AIRBAG REPLACEMENT PART. ITS BEEN WEEKS. THIS IS THE DEALERSHIP I PURCHASED THIS VEHICLE IN 2006. I HAVE BEEN PATIENT, HOWEVER WOULD LIKE TO GET THIS RESOLVED ASAP. THIS IS THE CLOSEST DEALERSHIP TO MY PLACE OF RESIDENCE.

NHTSA complaint #11109757 — an unverified report by a vehicle owner.

AIR BAGS

I'VE RECEIVED NUMEROUS LETTERS CLAIMING THAT MY RANGER IS UNSAFE TO DRIVE DUE TO THE TAKATA AIRBAG RECALL. AS INSTRUCTED, I CALLED RICHMOND FORD LINCOLN TO SCHEDULE A TOW AND REPLACEMENT OF THE AIRBAG. ON FIRST ATTEMPT, I WAS GIVEN A WINDOW OF TIME THAT A TOW TRUCK DRIVER WOULD ARRIVE TO TOW THE TRUCK AND TOLD I DIDN'T NEED TO BE PRESENT WITH THE KEY IN ORDER TO COMPLETE THE TOW. IT NEVER ARRIVED AND I NEVER RECEIVED ANY WORD FROM THE DEALERSHIP. A WEEK LATER I CALLED AGAIN WAS ROUTED TO A FEW INDIVIDUALS WITH THE THIRD TELLING ME THAT THE PART WAS ON BACK ORDER AND WOULDN'T ARRIVE UNTIL AUGUST - THREE MONTHS FROM THE DATE OF THE CALL. I'VE CONTINUED TO RECEIVE MAIL DESCRIBING IN GREAT DETAIL HOW DEADLY THIS SITUATION IS AND DON'T BELIEVE I HAVE ANY RECOURSE AT THIS POINT. ANYTHING THAT CAN BE DONE TO HELP REMEDY THE SITUATION AND PROTECT THE SAFETY OF ME AND MY PASSENGERS WOULD BE MUCH APPRECIATED.

NHTSA complaint #11104894 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL RECEIVED RECALL NOTICE IN MAIL. NO VEHICLE DAMAGE AND AIRBAG DID NOT DEPLOY

NHTSA complaint #11102729 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (GREAT LAKES FORD OF MUSKEGON, 231-777-2750) WAS CALLED AND THE CONTACT LEFT VOICE MESSAGES, BUT HAD NOT RECEIVED A CALL BACK. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11100401 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL: AIR BAG INFLATORS WERE REPLACED ON 4/5/18. AIR BAG WARNING LIGHT HAS BEEN LIT EVER SINCE. I CALLED FORD CUSTOMER SERVICE AND EDDY(ID# 73042) WANTS TO CHARGE ME FOR THE REPEAT REPAIR. I HAVE A CUSTOMER COMPLAINT OPEN, CAS 14958575-P7N4C3. I FOLLOWED UP WITH THE DEALER AND GOT THE SAME RESPONSE. THE RANGER IS FLASHING A CODE 34(DRIVER AIR BAG). AM I SUPPOSED TO BE CONTENT THAT THE KILLER AIR BAG WAS CHANGE FOR A DEFECTIVE AIR BAG? DEALER INVOICE THE DATE AS 3/5/18, NOT CORRECT.

NHTSA complaint #11100140 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V023000 (AIR BAGS) IN MARCH OF 2018. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. AN UNKNOWN LOCAL FORD DEALER WAS CONTACTED SEVERAL TIMES AND STATED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11099954 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CRESCENT FORD (100 OLD WINSTON RD, HIGH POINT, NC) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 9/21/18

NHTSA complaint #11099126 — an unverified report by a vehicle owner.

AIR BAGS

2006 FORD RANGER. CONSUMER WRITES IN REGARDS TO BROKEN TIMING CHAIN. *LD THE CONSUMER STATED TIMING CHAIN GUIDE WAS TRAPPED BETWEEN THE GEAR AND PLASTIC COVER. THE HOLE IN THE COVER WAS ENLARGED TO REMOVE THE BROKEN CHAIN POSITION. ALSO, THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE AIRBAG RECALL REPAIR.

NHTSA complaint #11093011 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALL. MY VEHICLE WAS DAMAGED IN THE REPLACEMENT OF AN AIRBAG PART WHERE THE AIRBAG GOES IN THE DASH WHEN IT WAS IN THE DEALERSHIP MECHANIC AREA BEING WORKED ON. TO MY KNOWLEDGE THE VEHICLE WAS STATIONARY AND NOT RUNNING

NHTSA complaint #11093221 — an unverified report by a vehicle owner.

AIR BAGS

TL* THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (COURTESY FORD LINCOLN, 1313 NE 122ND AVE, PORTLAND, OR 97230, (503) 255-1771) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT

NHTSA complaint #11091900 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V023000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (O'MEARA FORD CENTER, 400 W 104TH AVE, NORTHGLENN, CO 80234, (303) 254-5020) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE. THE MANUFACTURER WAS CALLED, BUT THE CONTACT WAS UNABLE TO SPEAK TO A REPRESENTATIVE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11091954 — an unverified report by a vehicle owner.

AIR BAGS

TAKATA RECALLMESSAGE: I DRIVE A 2006 FORD RANGER. I WOULD GUESS YOU KNOW ABOUT THE AIR BAG INFLATOR RECALL AND THE DEATHS INVOLVED WITH THIS PARTICULAR VEHICLE. WELL, I HAD BOTH THE INFLATORS REPLACED IN 2016. SO NOW I GOT ANOTHER RECALL NOTICE THAT I HAVE TO HAVE BOTH THOSE INFLATORS REPLACED AGAIN. SO EVEN AFTER I HAD THOSE INFLATORS REPLACED TWO YEARS AGO, I NEED TO HAVE THEM REPLACED AGAIN. DID THE FORD MOTOR COMPANY REPLACE THE DEFECTIVE INFLATORS WITH TWO MORE DEFECTIVE INFLATORS? HAVE I BEEN DRIVING AROUND, STILL, WITH INFLATORS THAT COULD KILL ME? NOBODY SEEMS TO HAVE AN ANSWER. ALSO, WHY WAS THE FORD MOTOR COMPANY ALLOWED TO REPLACE BAD INFLATORS WITH BAD INFLATORS? THE NEW RECALL FROM FORD TELLS ME THAT PARTS ARE AVAILABLE, YET, THEY HAVE NO PARTS.(I SAW MY DEALER YESTERDAY) SO NOW I AM STILL DRIVING AROUND IN A VEHICLE THAT COULD POSSIBLY KILL ME WITH A DEVICE THAT WAS MEANT TO SAVE ME. I DON'T HAVE THE CHOICE OF JUST PARKING MY TRUCK UNTIL FORD FEELS LIKE GETTING THE PARTS. AND LASTLY, SINCE FORD PUT BAD INFLATORS IN MY RANGER TWO YEARS AGO, HOW DO I KNOW THEY ARE NOT GOING TO DO THE SAME THING AGAIN ONCE T MY DEALER GETS THE PARTS? PLEASE, ANY HELP ON YOUR PART WOULD BE GREATLY APPRECIATED.

NHTSA complaint #11090014 — an unverified report by a vehicle owner.

AIR BAGS

I RECEIVED A FORD RECALL NOTICE DATED JANUARY 2018 FROM FORD. I SET UP AN APPOINTMENT WITH JUSTIN HOOVER @ CRATER LAKE FORD, MEDFORD OREGON FOR REPAIRS ON JANUARY 16TH. UPON ARRIVAL I WAS INFORMED PARTS WERE NOT AVAILABLE. ON SUBSEQUENT CONTACTS I WAS TOLD THE SAME. I CALLED FORD'S 866-436-7332 NUMBER (LISTED IN THE RECALL) ON MARCH 19TH (CASE #14406815) AND WAS INFORMED PARTS WERE AVAILABLE AND THEY WERE SENDING INSTRUCTIONS TO JIM HASSLER AT CRATER LAKE FORD FOR ORDERING. ON SUBSEQUENT CONTACTS I WAS TOLD PARTS WERE STILL NOT AVAILABLE. I THEN CONTACT BRAIN HALL ON MARCH 26TH @ BUTLER FORD, ASHLAND, OREGON AND WAS INFORMED PARTS WERE NOT AVAILABLE ALSO. I SUBSEQUENTLY TALKED WITH MARK RETTER @ BUTLER FORD ON APRIL 4TH AND 9TH AND RECEIVED THE SAME INFORMATION. THERE MUST BE A BREAKDOWN IN INFORMATION/COMMUNICATION BETWEEN FORD AND ITS DEALERS. HELP ! ! ! MY VEHICLE STILL NEEDS TO HAVE THE AIRBAGS REPLACED.

NHTSA complaint #11089539 — an unverified report by a vehicle owner.

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2006 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 17V788000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT CALLED A LOCAL DEALER (FRONTIER FORD, 3701 STEVENS CREEK BLVD, SANTA CLARA, CA 95051, (408) 533-1488) AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11089149 — an unverified report by a vehicle owner.