128 of the
171 complaints about the 2010 Ford Ranger are about the
airbag system — 75% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
66,000 miles.
The contact owned a 2010 Ford Ranger. The contact stated that while the son was driving uphill at approximately 65 MPH, the vehicle crashed into the rear passenger side of a boat trailer, causing the vehicle to roll over and slide approximately 20 ft. During the crash, the front of the vehicle was severely damaged, but no air bags deployed. Additionally, the contact stated that a 100-pound dog was occupying the front passenger's seat during the crash. The driver sustained a mild concussion and was examined by a nurse, who was a neighbor. A police report was filed at the scene, and the vehicle was towed to the local storage lot and deemed destroyed. The cause of the failure was not determined. The manufacturer and local dealer were not contacted. The contact stated that the vehicle was previously serviced under NHTSA Campaign Number: 21V158000 (AIR BAGS), where the air bag warning light was illuminated after the recall remedy, and the dealer informed that it would un-illuminate after 50 miles. The failure mileage was 175,000.
NHTSA complaint #11748760 — an unverified report by a vehicle owner.
Fayetteville, AR
AIR BAGS
I don't have an incident yet, am looking for someone to address my issue with the local Ford dealer I have received several notifications that the airbag in my 2010 Ford ranger needs to be replaced. I have called their number over & over, they dont answer, the # 479 582 6210. The letters I get say they will come to me & fix this. This has been ongoing for at least 2 years now. I am [XXX] yo [XXX] & feel somewhat I safe INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11593478 — an unverified report by a vehicle owner.
Bellingham, WA
AIR BAGS
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11462428 — an unverified report by a vehicle owner.
Marietta, GA
AIR BAGS
Takata Recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11454134 — an unverified report by a vehicle owner.
Auke BAY, AK
AIR BAGS
CONSTITUENT WRITES REGARDING ASSISTANCE WITH GETTING HIS AIR BAGS REPAIRED ON HIS FORD RANGER. THE CONSUMER STATED THE DEALERSHIP EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
NHTSA complaint #11452130 — an unverified report by a vehicle owner.
Seattle, WA
AIR BAGS
2010 FORD RANGER. CONSUMER WRITES IN REGARDS TO PASSENGER SIDE AIRBAG SAFETY RECALL. THE CONSUMER STATED THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME COMPLETING THE RECALL REPAIR.
NHTSA complaint #11440993 — an unverified report by a vehicle owner.
Pennsville, NJ
AIR BAGS
Takata recall. The contact owns a 2010 Ford Ranger. The contact received notification of NHTSA Campaign Number: 21V158000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11438623 — an unverified report by a vehicle owner.
Auke Bay, AK
AIR BAGS
Takata recall. The contact owns a 2010 Ford Ranger. The contact received a recall notification for NHTSA Campaign Number: 19V001000 (Air Bags) and 21V158000 (Air Bags) however, he was unable to drive to the dealer for the recall repair as there were no roads in Juneau, Alaska that led to the dealer who was 600 miles away. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer and the manufacturer were notified of the issue and a case was opened. The contact was still awaiting a call back from the manufacturer. The contact had not experienced a failure. Parts distribution disconnect for 19V001000 (Air Bags). VIN tool confirms parts not available for 21V158000 (Air Bags).
NHTSA complaint #11430526 — an unverified report by a vehicle owner.
Annapolis, MD
AIR BAGS
Ford has known for several years that Ford Rangers (2010) have defective air bags. Two years ago Koons Ford in Annapolis replaced my driver's side air bag. Now my driver's side air bag needs to be replaced (now), yet Ford won't give me a date when work can be completed. Koons Ford in Annapolis says Ford told them they are not providing replacement airbags for Ford Rangers now or in the near future. Ford also told me directly "they have no idea" when Ford Ranger air bags will be replaced. This safety driving health hazard has gone on long enough. I shouldn't have to drive a car with a defective air bag year after year, after year, since ownership. Please email me back letting me know you contacted Ford and a "DATE" they will do "Legally Required Repair Work", Thank you
NHTSA complaint #11421794 — an unverified report by a vehicle owner.
at 13,000 milesMillsboro, DE
AIR BAGS
ON 9/11/2010 WE WERE SOLD A FORD RANGER THAT HAD AN OUTSTANDING TAKATA AIR BAG RECALL AND ALSO HAD A RUSTED THROUGH FRAME AND BODY. WE TOOK PICTURES AND RETURNED THE TRUCK TO THE DEALER ON 9/14/2010. THE DEALER WILL NOT ACCEPT THE TRUCK BACK AND WILL NOT RECALL THE LOAN EVEN THOUGH WE WERE NOT MADE AWARE OF THE DEFICIENCIES OR THE OUTSTANDING RECALL.
NHTSA complaint #11267181 — an unverified report by a vehicle owner.
Lynchburg, VA
AIR BAGS
I KEEP RECEIVING A RECALL LETTER FOR THIS VEHICLE. WE TOOK IT IN TO OUR LOCAL DEALER AND THEY TOLD US THAT THE VEHICLE HAS BEEN RECONSTRUCTED WITH OLDER PARTS AND THAT PART OF THE VEHICLE IS A 2010 AND PART IS A 2005. THEY SAID THE AIRBAG WILL NOT FIT BECAUSE THAT PART OF THE VEHICLE IS 2005. I THINK THERE ARE TWO VIN NUMBERS OF VARIOUS PARTS OF THE VEHICLE. WHAT SHOULD I DO?
NHTSA complaint #11245310 — an unverified report by a vehicle owner.
at 80,326 milesKetchikan, AK
AIR BAGS
TAKATA AIRBAG, I RECEIVED MY RECALL NOTICE FROM FORD, I CALLED THEIR PHONE NUMBER ON DEC. 10, 2018 FOR ASSISTANCE, AS WE DO NOT HAVE A LOCAL DEALERSHIP ON OUR ISLAND IN ALASKA. I WAS FORWARDED TO KENDALL FORD IN ANCHORAGE. ON JAN.2,2019 FORWARDED ME TO KENDALL FORD IN WASSILLA AK. ON JAN.4,2019 I WAS ADVISED TO PROVIDE MY MECHANIC HERE IN KETCHIKAN THE RECALL INFO, I DID, AND HAVE HIM ORDER THE PARTS, I WOULD HAVE TO PAY FOR INSTALLATION, THEN FORWARD THE INVOICE TO KENDALL FORD IN WASSILLA FOR REIMBURSEMENT. FEB.26,2019 CALLED MY MECHANIC, HE STATED HE HAD GOT ANY RESPONSE. FEB.28, RECEVED CALL FROM MECHANICS OFFICE, SHE HAD TALKED TO KENDALL FORD IN WASSILLA, INFORMED NO PROCEDURE IN PLACE YET FOR REMOTE LOCATIONS, BUT EXPECTED SOMETHING IN PLACE WITHIN A MONTH OR SO. SHE ASKED ME TO CALL HER ON APR.1,2019 UNLESS SHE CALLED BEFORE THAT. 1APR. CALLED MECHANICS OFFICE, I WAS INFORMED SHE HAD TALKED TO KENDALL FORD IN ANCHORAGE ON MAR.29,2019. SHE STATED THAT ONE AIR BAG WOULD BE SHIPPED FOR THEM TO INSTALL AS A TRIAL, AND THAT SHE HOPED TO HAVE MORE INFO IN 2-3 WEEKS. APR.5,2019 I CALLED KENDALL FORD IN WASSILLA WAS TOLD IT SHOULD NOT BE THIS HARD AND THAT THE HANDLING OF THE RECALL IN REMOTE SITES HAD BEEN TRANSFERRED BACK TO KENDALL FORD IN ANCHORAGE, AK. SO I AM NO CLOSER TO GETTING MY TRUCK FIXED THAN I WAS IN DEC> 2018. FORD IS FAILING AT THIS.
NHTSA complaint #11194678 — an unverified report by a vehicle owner.
at 50,000 milesAndover, OH
AIR BAGS
TAKATA RECALL - NOTIFIED THAT VEHICLE WAS RECALLED FOR TAKATA AIRBAG BUT HAVE NOT RECEIVED ANY INFORMATION ABOUT WHEN/HOW TO HAVE THE AIRBAGS REPLACED.
NHTSA complaint #11153465 — an unverified report by a vehicle owner.
Snoqualmie, WA
AIR BAGS
CALLED EVERGREEN FORD, ISSAQUAH, WA TO COMPLY WITH SAFETY RECALL NOTICE ON 06/26/2018 WAS TOLD I WOULD RECEIVE A CALL FROM MONICA. NO CALL AND FOLLOW-UP ON 07/11/2018 AND TOLD THAT THAT MY VEHICLE WAS ON A WAITING LIST. AS OF 10/29/2018 STILL NO CALL OR DATE FOR REPAIR.
NHTSA complaint #11143816 — an unverified report by a vehicle owner.
at 66,000 milesAthens, TX
AIR BAGS
TAKATA RECALL. I HAVE RECEIVED TWO RECALL LETTERS FROM FORD. EACH TIME I TOOK IT TO BRINSON FORD IN ATHENS TX AND WAS TOLD THAT EVEN THOUGH THE LETTER STATED THAT THE PARTS WERE AVAILABLE, THEY COULD NOT GET THEM AND THEY WERE BACKORDERED. I NEED TO GET THIS TAKEN CARE OF SINCE MY WIFE WILL NT RIDE AS A PASSENGER UNTIL IT IS FIXED.
NHTSA complaint #11143425 — an unverified report by a vehicle owner.
Edison, NJ
AIR BAGS
2010 FORD RANGER. CONSUMER WRITES IN REGARD TO SAFETY AIRBAG RECALL. *AS THE CONSUMER WAS UNABLE TO LOCATE A DEALER THAT WAS WILLING TO PROMPTLY COMPLETE THE RECALL REPAIR.
NHTSA complaint #11142009 — an unverified report by a vehicle owner.
Springfield, MO
AIR BAGS
TAKATA RECALL...'..I HAVE NOT RECEIVED A NOTICE TO TAKE THE VEHICLE TO A FORD DEALERSHIP TO MAKE THE NECESSARY REPAIRS OF THE INFLATOR.
NHTSA complaint #11132816 — an unverified report by a vehicle owner.
EL Paso, TX
AIR BAGS
""TAKATA RECALL" WE HAVE BEEN RECEIVING THE RECALL NOTICE IN THE MAIL FROM NHTSA NOW FOR OVER TWO YEARS. WE HAVE BEEN CALLING OUR LOCAL FORD DEALERSHIP TO GET THE TRUCK SCHEDULED FOR THE RECALL AND THEY KEEP TELLING US THEY DO NOT HAVE THE PART IN. WE WERE FINALLY ABLE TO SCHEDULE AN APPOINTMENT ON 06/08/18 AT THE DEALERSHIP BUT WHEN WE SHOWED UP THEY SAID THEY MADE A MISTAKE BECAUSE THEY HAD SOME PARTS BUT THEY WERE ALL OUT. THEY TOLD US THEY WOULD SCHEDULE US AS SOON AS THEY GOT THE PART IN AND THAT WE WERE PUT US ON A PRIORITY LIST. WE STILL HAVE NOT HEARD BACK FROM THEM!! FORD TOLD US NOT TO DRIVE THE TRUCK BECAUSE OF THE RECALL WHICH WE HAVE NOT IN TWO YEARS!!!!! IT'S FRUSTRATING TO HAVE A TRUCK THAT YOU CANNOT DRIVE BECAUSE WE CANNOT GET FORD TO FIX THE AIRBAG ISSUE.
NHTSA complaint #11130927 — an unverified report by a vehicle owner.
Peel, AR
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLAY MAXEY FORD OF BERRYVILLE (LOCATED AT 706 W TRIMBLE AVE, BERRYVILLE, AR) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT. *TT UPDATED 11/28/18
NHTSA complaint #11129539 — an unverified report by a vehicle owner.
Lynchburg, VA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE DEALER (APPLE FORD OF LYNCHBURG, 2113 LAKESIDE DR, LYNCHBURG, VA 24501, (434)-385-5012) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11115091 — an unverified report by a vehicle owner.
Troy, VA
AIR BAGS
2010 FORD RANGER. CONSUMER WRITES IN REGARDS TO AIR BAG SAFETY RECALL. *LD
NHTSA complaint #11111601 — an unverified report by a vehicle owner.
Palmdale, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ANTELOPE VALLEY FORD LINCOLN (1155 AUTO MALL DR., LANCASTER, CA 93534, (888) 415-0959) WAS CONTACTED AND CONFIRMED THAT THE PART WAS NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS NOTIFIED AND WAS NOT ABLE TO CONFIRM WHEN THE PART WAS TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11104027 — an unverified report by a vehicle owner.
Springfield, OR
AIR BAGS
TAKATA RECALL EVEN THOUGH I GOT THE AIRBAG RECALL REPAIR NOTICE THAT A PART WAS AVAILABLE FOR MY VEHICLE AND TO CONTACT THE DEALERSHIP IMMEDIATELY THERE IS NO PART AVAILABLE FOR MY VEHICLE AND NO ONE CAN SAY WHEN THERE WILL BE A PART AVAILABLE. I CALLED THE FORD DEALERSHIP ON THE MONDAY AFTER I GOT THE NOTICE THE FIRST BUSINESS DAY THAT I COULD CALL THEM I WAS TOLD THAT I WAS PUT ON A LIST AND THAT THE PART WAS SPECIFIC TO MY VIN NUMBER AND THE PART WOULD BE ORDERED AND IT WOULD BE THERE IN 2 TO 3 WEEKS FROM FORD. AFTER 3 WEEKS I CALLED BACK TO FIND THAT MY NAME WAS NOT RECORDED AT ALL IT'S AS IF I HAD NEVER CALLED AND NO IT WAS NOT SPECIFIC TO MY VIN AND THEY JUST CAME IN BATCHES AND WENT DOWN THE LIST AND WHEN THEY GOT TO ME THEY GET AHOLD OF ME. I WAITED ANOTHER COUPLE OF WEEKS AND THEN CALLED THE NUMBER ON THE RECALL NOTICE FOR FURTHER ASSISTANCE AND THAT LADY COULD JUST SAID THAT SHE HAS NO MORE INFORMATION THAN THE DEALERSHIP. THAT THEY ALSO DON'T KNOW WHEN THE PART IS COMING, HOWEVER YES IT IS SPECIFIC TO MY VIN. SO IF IT IS VIN SPECIFIC AND I GOT THE LETTER SAYING FOR MY VIN THERE IS A PART AVAILABLE WHY CAN NO ONE SAY WHEN A PART WILL COME. I FEEL THAT GETTING THIS LETTER FROM FORD IS JUST FILLING SOME REQUIREMENT THAT THEY HAD LEGALLY WHEN REALLY NOTHING HAS CHANGED AND MY VEHICLE WILL NOT GET REPAIRED. SO THAT IS MY COMPLAINT AND MY QUESTION TO YOUR ORGANIZATION- IS IT TRUE IF I GOT A LETTER SAYING A PART IS AVAILABLE FOR MY SPECIFIC VIN THAT THERE SHOULD BE ONE AVAILABLE FOR MY VEHICLE? THANK YOU FOR YOUR TIME IN ANSWERING THIS. I'M SURE YOU HAVE MANY THOUSANDS MAYBE TENS OF THOUSANDS OF SUCH INQUIRIES.
NHTSA complaint #11103690 — an unverified report by a vehicle owner.
Ormond Beach, FL
AIR BAGS
HAVE BEEN IN CONTACT WITH PALM COAST FORD, PALM COAST FLORIDA 32137 AND THEY ORDERED THE AIRBAG SEVERAL WEEKS AGO. THE MANUFACTURER DOES NOT HAVE THE PARTS IN STOCK EVEN THOUGH THE RECALL LETTER STATES OTHERWISE.
NHTSA complaint #11102766 — an unverified report by a vehicle owner.
Bloomfield, KY
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V0460000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE DEALER (O'BRIEN FORD, 1-502-633-4535) WAS CALLED AND CONFIRMED THAT THE PARTS WERE UNAVAILABLE FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOT NOTIFIED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11102644 — an unverified report by a vehicle owner.
at 80,000 milesMemphis, TN
AIR BAGS
WAITED A SIGNIFICANT AMOUNT OF TIME FOR FORD TO RESPOND TO THE AIRBAG RECALL BUT STILL HAVE NO WORD ON REPLACEMENT PARTS. AUTHORIZED DEALER CONFIRMED THAT THERE WERE NONE AVAILABLE ANYWHERE.
NHTSA complaint #11101779 — an unverified report by a vehicle owner.
Rogers, AR
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE LOCAL FORD DEALER WAS NOT CONTACTED. THE CONTACT CALLED THE FORD NATIONAL HOTLINE AND WAS INFORMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11101694 — an unverified report by a vehicle owner.
Brandon, MS
AIR BAGS
TAMARA RECALL. PARTS FOR RECALL NOT RECEIVED BY LOCAL FORD DEALER. UNSAFE TO DRIVE WITH PASSENGERS.
NHTSA complaint #11099921 — an unverified report by a vehicle owner.
Washington, DC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 18V046000 (AIR BAGS); HOWEVER, THE PARTS TO DO THE REPAIR WERE UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. SHEEHY FORD OF MARLOW HEIGHTS (5000 AUTH RD, MARLOW HEIGHTS, MD 20746) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE AND WAS NOT ABLE TO CONFIRM WHEN THE PARTS WERE TO BECOME AVAILABLE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11099478 — an unverified report by a vehicle owner.
Columbia, SC
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2010 FORD RANGER. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 16V384000 (AIR BAGS); HOWEVER, THE PART TO DO THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. CLASSIC FORD IN COLUMBIA, SOUTH CAROLINA WAS MADE AWARE OF THE RECALL AND STATED THAT THE PARTS WERE UNAVAILABLE. THE MANUFACTURER WAS NOT MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11098778 — an unverified report by a vehicle owner.