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FaultScore report

2003 GMC Envoy 360 problems

Owners have filed 11 complaints about the 2003 GMC Envoy 360 with NHTSA between 2014 and 2016. The largest single group is the electrical system. Across this model's run it ranks 2 of 4 worst.

Read the complaints What breaks Worst years for the GMC Envoy 360 All 2003 cars
C

FaultScore 43/100

Higher is worse. Measured against the other years of the GMC Envoy 360.

How this is worked out

The numbers

11

Complaints

1

Crashes reported

0

Fires reported

1

Injuries reported

105,000 mi

Median mileage at failure

Half of reported failures happened before this

0%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 29 vs 50 Severity 94 vs 50 Early failure 0 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 29
Against the median year of the GMC Envoy 360. 50 means typical for this model; 100 means roughly double.
Severity — 94
18.2% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 0
0% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2003 compares with every other GMC Envoy 360

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2003 GMC Envoy 360

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Fuel & Propulsion 3 27.3%

Median failure at 125,000 miles

Electrical System 3 27.3%

Median failure at 90,000 miles

Airbags 2 18.2%

1 crashes, 0 fires · median 195,000 mi

Windows, Mirrors & Wipers 1 9.1%

Median failure at 75,000 miles

Lights 1 9.1%

Median failure at 75,000 miles

Transmission & Drivetrain 1 9.1%

Median failure at 220,000 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

75,000 – 99,999 miles 3 33.3%
100,000 – 149,999 miles 3 33.3%
150,000+ miles 3 33.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Sep 2014 peak 3 Feb 2016

NHTSA investigations into the 2003 GMC Envoy 360

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

EA07009 Opened 10 Jul 2007 Closed 28 Aug 2008 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP MODULE LEAKS GASOLINE

DURING THE COURSE OF THIS EA INVESTIGATION, ODI OBSERVED THAT THE MAJORITY OF THE COMPLAINTS (88%) AND WARRANTY CLAIMS (94%) WERE REPORTED FOR VEHICLES THAT ARE REGISTERED FOR USE IN THE SALT BELT REGION OF THE US.THIS AREA INCLUDES 20 STATES IN THE NORTHEAST, MID ATLANTIC AND THE MIDWEST REGIONS AND THE DISTRICT OF COLUMBIA.CONSUMERS IN THE SALT BELT REGION REPORTED TO ODI THAT THEY COULD SMELL FUEL VAPORS IN THEIR VEHICLES WHILE DRIVING.UPON FURTHER EXAMINATION OF THEIR VEHICLES, THEY DISCOVERED THAT FUEL VAPORS WERE COMING OUT OF THE TOP OF THE FUEL TANK. THIS CONDITION IS CAUSED BY CORROSI...

PE07013 Opened 12 Mar 2007 Closed 10 Jul 2007 FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP

FUEL PUMP MODULE LEAKS GASOLINE

ODI HAS RECEIVED REPORTS THAT THE FUEL PUMP MODULE LEAKS FUEL AND OR VAPOR UNDERNEATH THE VEHICLE.GM STATES, THE FAILURE MECHANISM IS CORROSION OF THE FUEL PUMP MODULE FLANGE WHICH MAY LEAD TO A FUEL LEAK.CORROSION OF THE FUEL PUMP MODULE FLANGE IS THE RESULT OF THE VEHICLE OPERATING IN A CORROSIVE ENVIRONMENT.ODI HAS UPGRADED THIS PE TO ENGINEERING ANALYSIS (EA07-009) TO FURTHER ASSESS THIS ISSUE.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 195,000 miles Park Rapids, MN Crash 1 injured

AIR BAGS

WHILE TRAVELING 55 MILES PER HOUR ON ICY ROADS MY VEHICLE LOST CONTROL AND HIT A GUARD RAIL, THEN A TELEPHONE PHONE WHICH WAS KNOCKED OVER CAUSING IT TO ROLL 3 TIMES. THE VEHICLE IS A TOTAL LOSS. DURING THE ACCIDENT NONE OF THE AIRBAGS WERE DEPLOYED. AS TRAUMATIC AS THE ACCIDENT WAS I FEEL THEY SHOULD OF WENT OFF.

NHTSA complaint #10807803 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

at 153,802 miles Machesney Park, IL

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. WHILE DRIVING VARIOUS SPEEDS, THE VEHICLE EMITTED A FUEL ODOR FROM THE REAR OF THE VEHICLE. THE FUEL TANK LEAKED FUEL NO MATTER HOW MUCH FUEL WAS IN THE TANK. THE CONTACT TOOK THE VEHICLE TO THE DEALER, BUT IT WAS NOT DIAGNOSED NOR REPAIRED. THE CONTACT NOTIFIED THE MANUFACTURER WHO STATED THAT THE FAILURE WAS COVERED UNDER WARRANTY; HOWEVER, THE CONTACT'S VEHICLE DID NOT MEET WARRANTY GUIDELINES. THE APPROXIMATE FAILURE MILEAGE WAS 153,802.

NHTSA complaint #10836610 — an unverified report by a vehicle owner.

at 195,000 miles Park Rapids, MN Crash 1 injured

AIR BAGS

WHILE TRAVELING 55 MILES PER HOUR ON ICY ROADS MY VEHICLE LOST CONTROL AND HIT A GUARD RAIL, THEN A TELEPHONE PHONE WHICH WAS KNOCKED OVER CAUSING IT TO ROLL 3 TIMES. THE VEHICLE IS A TOTAL LOSS. DURING THE ACCIDENT NONE OF THE AIRBAGS WERE DEPLOYED. AS TRAUMATIC AS THE ACCIDENT WAS I FEEL THEY SHOULD OF WENT OFF.

NHTSA complaint #10807803 — an unverified report by a vehicle owner.

at 125,000 miles Cleveland, OH

FUEL/PROPULSION SYSTEM

FUEL PUMP MODULE CORROSION CAUSING LEAKING FUEL AND FUEL VAPORS FROM THE TOP OF THE FUEL TANK. THIS IS DUE TO A DESIGN DEFECT AS THE FUEL PUMP MODULE SITS LOWER THAN THE HIGHEST POINT OF THE FUEL TANK AND MOISTURE AND DEBRIS ACCUMULATE ON TOP OF THE FUEL PUMP MODULE. THE TOP OF THE MODULE IS NOT MANUFACTURED WITH APPROPRIATE RUST-PROOFING MEASURES AND THE MATERIALS USED LEAVE IT PRONE TO RUSTING AND FAILURE, COMPROMISING THE SEAL AND ALLOWING FUEL TO ESCAPE FROM THE TANK. THIS POSES A FIRE HAZARD, ESPECIALLY IF FUEL IS ABLE TO REACH HEATED EXHAUST PIPES, ETC. I TOOK MY VEHICLE INTO A A GMC DEALERSHIP AND WAS DENIED REPAIR OF THE VEHICLE OR REIMBURSEMENT FOR REPAIR. THERE WAS A SPECIAL COVERAGE FOR THIS VEHICLE THAT HAS SINCE EXPIRED, PROVING THAT GM IS / WAS AWARE OF THE PROBLEM. GIVEN THE NUMEROUS COMPLAINTS OF THIS EXACT SAME ISSUE, THIS SHOULD BE ESCALATED TO RECALL STATUS DUE TO THE INHERENT SAFETY ISSUE AND FIRE RISK.

NHTSA complaint #10789534 — an unverified report by a vehicle owner.

at 105,000 miles LAS Vegas, NV

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10786526 — an unverified report by a vehicle owner.

at 105,000 miles LAS Vegas, NV

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE CHECK ENGINE AND REDUCE POWER WARNING LIGHTS ILLUMINATED. THE CONTACT ALSO STATED THAT THE ACCELERATOR PEDAL FAILED TO RESPOND. THE VEHICLE WAS RESTARTED. THE VEHICLE WAS TAKEN TO A DEALER WHERE IT COULD NOT BE DIAGNOSED. NO REPAIRS WERE DONE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 105,000.

NHTSA complaint #10786526 — an unverified report by a vehicle owner.

at 220,000 miles Titusville, FL

POWER TRAIN

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE TRANSMISSION FAILED CAUSING THE VEHICLE TO LOSE POWER. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 220,000.

NHTSA complaint #10782453 — an unverified report by a vehicle owner.

at 75,000 miles Douglasville, GA

EXTERIOR LIGHTING

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10749414 — an unverified report by a vehicle owner.

at 75,000 miles Douglasville, GA

ELECTRICAL SYSTEM

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10749414 — an unverified report by a vehicle owner.

at 75,000 miles Douglasville, GA

VISIBILITY/WIPER

TL* THE CONTACT OWNS A 2003 GMC ENVOY 360. THE CONTACT STATED THAT THE TURN SIGNALS FAILED TO WORK IN THE REAR OF THE VEHICLE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 75,000.

NHTSA complaint #10749414 — an unverified report by a vehicle owner.

Collingdale, PA, PA

AIR BAGS

THIS IS REGARDING THE "TAKATA AIR BAG RECALL. I AM NOT SURE HOW TO PROCEED WITH REPORTING MY VEHICLE AND GETTING PLACE ON A LIST FOR AIR BAG REPLACEMENT IN PHILADELPHIA, PA.

NHTSA complaint #10660921 — an unverified report by a vehicle owner.

Wyoming, MI

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

ENVOY 360 SPEEDOMETERS 2004 READS IM GOING 150 MPH ALL THE TIME.

NHTSA complaint #10632265 — an unverified report by a vehicle owner.