Owners have filed 13 complaints
about the 2005 GMC Envoy 360 with NHTSA between 2009 and 2015.
The largest single group is the electrical system.
Across this model's run it ranks 4 of 4 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 35
Against the median year of the GMC Envoy 360. 50 means typical for this
model; 100 means roughly double.
Severity — 0
0% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 0
0% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade:
A
B
C
D
F
ungraded
What breaks on a 2005 GMC Envoy 360
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
Electrical System
646.2%
Median failure at 68,396 miles
Fuel & Propulsion
323.1%
Median failure at 59,000 miles
Engine & Cooling
215.4%
Median failure at 87,793 miles
Other & Unspecified
17.7%
Median failure at 174,410 miles
Windows, Mirrors & Wipers
17.7%
Median failure at 57,556 miles
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
50,000 – 74,999 miles
753.8%
75,000 – 99,999 miles
17.7%
100,000 – 149,999 miles
430.8%
150,000+ miles
17.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2009peak 2Dec 2015
NHTSA investigations into the 2005 GMC Envoy 360
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE11014Opened 25 Apr 2011Closed 23 Sep 2011FUEL SYSTEM, OTHER
Fuel level gauge system failure
The office of defects investigations (ODI) analyzed complaint data provided by General Motors (GM) as well as complaints submitted to ODI from consumers.In total, there were 5,089 unique reports indicating an inaccurate fuel level reading while driving.General Motors stated that this condition occurs when the contacts of the fuel sensor wear prematurely.Most of the complaints indicated an empty fuel gauge reading after filling the tank.Less than 10 percent of theODI complaints involved an engine stall incident.During this investigation, GM developed a remedy procedure and issued special covera...
DP10001Opened 7 Jan 2010Closed 23 May 2011FUEL SYSTEM, OTHER
Fuel Level Gauge System Failure
The Office of Defects Investigation has received 668 complaints alleging inaccurate fuel gauge reading while driving in model year 2005-07 Chevrolet Trailblazer, GMC Envoy, Buick Rainier, and Saab 9-7x vehicles.Of the 668 complaints, 58 incidents were alleged to result in a vehicle stall.Of the 58 stalling incidents, 43 complaints reported stalling because the fuel level reading indicated more fuel availability than what is actually in the fuel tank. One complaint alleged a vehicle crash after the vehicle stalled while exiting the interstate, became disabled, and was struck from behind.Summari...
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 100,000 milesLawrenceville, GA
FUEL SYSTEM, DIESEL
TL* THE CONTACT OWNS A 2005 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE FUEL GAUGE INDICATED THAT THE VEHICLE WAS FULL OF FUEL BUT WHEN COMING THE A STOP, THE FUEL GAUGE INDICATED AN EMPTY READING LEVEL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10808521 — an unverified report by a vehicle owner.
at 100,000 milesLawrenceville, GA
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
TL* THE CONTACT OWNS A 2005 GMC ENVOY 360. THE CONTACT STATED THAT WHILE DRIVING AT 50 MPH, THE FUEL GAUGE INDICATED THAT THE VEHICLE WAS FULL OF FUEL BUT WHEN COMING THE A STOP, THE FUEL GAUGE INDICATED AN EMPTY READING LEVEL. THE FAILURE OCCURRED CONSTANTLY. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10808521 — an unverified report by a vehicle owner.
at 174,410 milesStoy, IL
UNKNOWN OR OTHER
I HAVE NOW EXPERIENCED MY 2005 GMC ENVOY STALLING WHILE DRIVING SLOWLY. ALL OF A SUDDEN, IT WILL JUST STOP GOING AND THE LIGHTS ON THE DASH FLASH ON. LUCKILY, WHEN I TURN THE KEY, IT STARTS RIGHT BACK UP. GOING TO CALL MECHANIC AND SEE IF HE CAN FIGURE IT OUT.
NHTSA complaint #10785014 — an unverified report by a vehicle owner.
at 120,586 milesMarietta, GA
ENGINE
SERVICE ENGINE LIGHT ILLUMINATES AND FUEL LEVELS ARE NOT PROPERLY INDICATED. THE CAR SHAKES AND CUTS OFF WHEN IDLING. SERVICE ENGINE LIGHT AND LOW FUEL ILLUMINATE CONTINUOUSLY. TOOK CAR IN TWICE TO [XXX] BLACK KENNESAW BUT THEY COULD NOT FIND ANYTHING WRONG. I INFORMED THEM ON BOTH SERVICE VISITS THAT I RECEIVED A LETTER FROM GMC BUT THEY SAID MY CAR WAS OUT OF WARRANTY. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #10712764 — an unverified report by a vehicle owner.
at 78,992 milesSpring Hill, TN
ELECTRICAL SYSTEM
WHILE DRIVING, I COULD NOT TELL WHAT THE CAR'S SPEED WAS. THE NEEDLE WOULD GO UP AND THEN FALL BACK DOWN, AND THEN WOULDN'T DO ANYTHING FOR A FEW MINUTES. THIS WOULD GO ON EVERY TIME I DROVE. I LOOKED TO SEE IF THERE WAS A RECALL, BUT THERE WASN'T. THERE HAD BEEN SOME COMPLAINTS AND I EVEN CALLED GM AND PLACED A COMPLAINT. I COULDN'T CONTINUE TO DRIVE THIS WAY, IT WAS TO DANGEROUS, SO I WENT TO MY MECHANIC AND HAD IT REPAIRED. IT COST ME $540.79 TO HAVE IT REPAIRED! I WAITED AND WAITED FOR A RECALL BECAUSE I KNEW THERE HAD BEEN OTHERS IN THE SAME SITUATION AS ME. IT IS RIDICULOUS THAT GM WON'T TAKE RESPONSIBILITY FOR FAULTY PARTS THAT THEY PLACE ON THEIR VEHICLES. I ALSO HAD A PROBLEM WITH MY FUEL TANK SENSOR AND I HAD IT REPAIRED THREE YEARS BEFORE GM WOULD EVER ACKNOWLEDGE THERE WAS A PROBLEM. I WAS REIMBURSED BY GM, BUT ONLY IF THE REPAIRS WERE DONE BY A GM DEALER. I GUESS I'LL BE STUCK WITH THE CLUSTER REPAIR SINCE IT WASN'T REPAIRED BY A DEALER. I CAN'T IMAGINE WHAT THAT COST WOULD HAVE BEEN AT THE DEALER! GM NEEDS TO SUCK IT UP AND REIMBURSE INDIVIDUALS THAT HAVE HAD REPAIRS COMPLETED EVEN IF IT'S NOT BY THE DEALER. THE REPLACEMENT PART IS STILL FROM GM, AND AS LONG AS YOU HAVE A RECEIPT!
NHTSA complaint #10669785 — an unverified report by a vehicle owner.
at 57,556 milesLititz, PA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
MY WINDOW CONTROLS ON DRIVER SIDE WILL NOT ROLL DOWN ANY WINDOW; HOWEVER, YOU CAN ROLL DOWN ANY WINDOW FROM SPECIFIC DOOR CONTROL. WHEN I PUT DOWN THE PASSENGER SIDE WINDOW, WHILE PARKED, THE INDOOR LIGHTS STARTED FLASHING, THERE WERE CLICKING NOISES AND THE PASSENGER WINDOW WENT UP ALL BY ITSELF. TOTALLY FREAKED ME OUT! IT ONLY STOPPED WHEN I OPENED THE DRIVER SIDE DOOR. A COUPLE HOURS LATER I WAS ABLE TO DRIVE TO ANOTHER DESTINATION. WHEN I TOOK THE KEYOF OUT, THE LIGHTS FLASHED AND AGAIN THE CLICKING NOISES. IT STOPPED WHEN I OPENED THE DOOR. OF COURSE, RIGHT BEFORE CHRISTMAS AND I AM UNABLE TO CONTACT DEALER. I DID LEAVE A MESSAGE AND HOPEFULLY GET FIXED SOON.
NHTSA complaint #10668204 — an unverified report by a vehicle owner.
at 57,556 milesLititz, PA
ELECTRICAL SYSTEM
MY WINDOW CONTROLS ON DRIVER SIDE WILL NOT ROLL DOWN ANY WINDOW; HOWEVER, YOU CAN ROLL DOWN ANY WINDOW FROM SPECIFIC DOOR CONTROL. WHEN I PUT DOWN THE PASSENGER SIDE WINDOW, WHILE PARKED, THE INDOOR LIGHTS STARTED FLASHING, THERE WERE CLICKING NOISES AND THE PASSENGER WINDOW WENT UP ALL BY ITSELF. TOTALLY FREAKED ME OUT! IT ONLY STOPPED WHEN I OPENED THE DRIVER SIDE DOOR. A COUPLE HOURS LATER I WAS ABLE TO DRIVE TO ANOTHER DESTINATION. WHEN I TOOK THE KEYOF OUT, THE LIGHTS FLASHED AND AGAIN THE CLICKING NOISES. IT STOPPED WHEN I OPENED THE DOOR. OF COURSE, RIGHT BEFORE CHRISTMAS AND I AM UNABLE TO CONTACT DEALER. I DID LEAVE A MESSAGE AND HOPEFULLY GET FIXED SOON.
NHTSA complaint #10668204 — an unverified report by a vehicle owner.
at 111,243 milesChesterfield, VA
ELECTRICAL SYSTEM
MY KEYLESS FOB WOULD NOT UNLOCK DOOR ON DRIVER SIDE, BUT UNLOCKS ALL OTHER DOORS. MY WINDOW CONTROL ON DRIVER SIDE WILL NOT ROLL DOWN ANY WINDOW; HOWEVER, YOU CAN ROLL DOWN ANY WINDOW FROM SPECIFIC DOOR CONTROL. I AM NOT SURE WHAT IS GOING ON BUT DEFINITELY WILL HAVE TO GET THIS FIXED.
NHTSA complaint #10653106 — an unverified report by a vehicle owner.
at 57,800 milesRome, NY
ELECTRICAL SYSTEM
UPON FILLING GAS TANK TO FULL, FUEL GAUGE INDICATED EMPTY AND LOW FUEL LIGHT ILLUMINATED. THIS INDICATION NOW COMES AND GOES AND IS ERRATIC AND UNRELIABLE. NOTE: I RECEIVED A LETTER ( NOT A RECALL ) FROM GM LAST YEAR SAYING IF MY VEHICLE EXPERIENCED THIS PROBLEM TO NOTIFY MY DEALER FOR SERVICE. APPEARS TO ME, GM KNEW IT WAS JUST A MATTER OF TIME BEFORE I EXPERIENCED THIS PROBLEM. I HAVE READ NUMEROUS COMPLAINTS BY GM ENVOY OWNERS SINCE THEN WITH THE SAME PROBLEM. MY LOCAL GM DEALER SAYS THAT GM WILL FIX THE PROBLEM AND PAY ONLY HALF THE COST. THIS WELL KNOWN PROBLEM IS OF EPIDEMIC PROPORTION. WHY HAS THIS NOT BEEN UPGRADED TO A RECALL.
NHTSA complaint #10513421 — an unverified report by a vehicle owner.
at 57,800 milesRome, NY
FUEL/PROPULSION SYSTEM
UPON FILLING GAS TANK TO FULL, FUEL GAUGE INDICATED EMPTY AND LOW FUEL LIGHT ILLUMINATED. THIS INDICATION NOW COMES AND GOES AND IS ERRATIC AND UNRELIABLE. NOTE: I RECEIVED A LETTER ( NOT A RECALL ) FROM GM LAST YEAR SAYING IF MY VEHICLE EXPERIENCED THIS PROBLEM TO NOTIFY MY DEALER FOR SERVICE. APPEARS TO ME, GM KNEW IT WAS JUST A MATTER OF TIME BEFORE I EXPERIENCED THIS PROBLEM. I HAVE READ NUMEROUS COMPLAINTS BY GM ENVOY OWNERS SINCE THEN WITH THE SAME PROBLEM. MY LOCAL GM DEALER SAYS THAT GM WILL FIX THE PROBLEM AND PAY ONLY HALF THE COST. THIS WELL KNOWN PROBLEM IS OF EPIDEMIC PROPORTION. WHY HAS THIS NOT BEEN UPGRADED TO A RECALL.
NHTSA complaint #10513421 — an unverified report by a vehicle owner.
at 55,000 milesFayetteville, NC
ELECTRICAL SYSTEM
THE GUAGES HAVE GONE CRAZY, ENG LIGHT POPS ON AND OFF, ABS LIGHT?, I AM AFRAID THAT THE COMPUTER MAY SHUT DOWN WHILE DRIVING? HAVE BEEN TOLD MECHANIC THAT THE ENTIRE INSTRUMENT CLUSTER WILL NEED TO BE REPLACED AND REPROGRAMMED
NHTSA complaint #10323243 — an unverified report by a vehicle owner.
at 55,000 milesFayetteville, NC
ENGINE AND ENGINE COOLING
THE GUAGES HAVE GONE CRAZY, ENG LIGHT POPS ON AND OFF, ABS LIGHT?, I AM AFRAID THAT THE COMPUTER MAY SHUT DOWN WHILE DRIVING? HAVE BEEN TOLD MECHANIC THAT THE ENTIRE INSTRUMENT CLUSTER WILL NEED TO BE REPLACED AND REPROGRAMMED
NHTSA complaint #10323243 — an unverified report by a vehicle owner.
at 59,000 milesJonesboro, AR
FUEL SYSTEM, GASOLINE
GAS GAUGE DOES NOT REGISTER CORRECTLY. FIRST STARTED WHEN FILLED UP WITH GAS AND WOULD NEVER SHOW FULL TANK, ONLY 3 QUARTERS AT MOST. NOW IT DOES NOT REGISTER AT ALL. ALWAYS ON E AND LOW FUEL LIGHT ALWAYS ON. VERY ANNOYING. NOTICED THIS IS A VERY COMMON PROBLEM WITH GMC ENVOY, TRAILBLAZER, ETC. HOW MANY SIGNATURES DOES IT TAKE FOR A RECALL?
NHTSA complaint #10286681 — an unverified report by a vehicle owner.