GMC Sierra 1500 door lock problems

LATCHES/LOCKS/LINKAGES

The contact owns a 2022 GMC Sierra LD Crew SLT. The contact stated that the vehicle's front driver side and passenger side doors do not lock when depressing the key fob and while inside the vehicle. The dealer was contacted; however the vehicle was not diagnosed or repaired. The manufacturer was not notified of the issue. The approximate failure mileage was 68,000.

NHTSA complaint #11736599 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 GMC Sierra 1500. The contact stated that after the vehicle was taken to a local car wash, upon further inspection, the tailgate door had independently unlatched and was open. No warning light was illuminated. In addition, the contact stated that while driving at an undisclosed speed, the local Police Department called about luggage found on the side of the road. Upon further inspection, the contact noticed that the tailgate had independently unlatched and was open. The vehicle was previously taken to a local dealer, where the vehicle was repaired under warranty. The vehicle was taken back to the same local dealer where it was repaired for a tailgate switch failure at the owner's expense. The manufacturer was made aware of the failure. The failure mileage was approximately 30,000.

NHTSA complaint #11706467 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2022 GMC Sierra 1500. The contact stated that while driving at various speeds, the tailgate opened unintendedly. The contact stated that the failure occurred while the vehicle was idling or while parked. The vehicle was taken to the dealer, where it was diagnosed, and the contact was informed that the failure was caused by a corroded wire. The dealer determined that the wire and the tailgate switch needed to be replaced. The dealer confirmed that the vehicle was not included in a recall or covered under warranty. The vehicle was not repaired but was scheduled for repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 65,000. The VIN was not available.

NHTSA complaint #11701180 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2019 GMC Sierra 1500. The contact stated that the tailgate was occasionally opened unexpectedly while driving at various speeds. There was no warning light illuminated. The dealer was notified of the failure and informed the contact that the failure might be related to an unknown recall that included vehicles or model year 2021-2025. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 123,000.

NHTSA complaint #11688847 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2024 GMC Sierra 1500. The contact stated that while driving at an undisclosed speed and towing a utility trailer, the contact stated that upon making a left turn, the tailgate opened inadvertently and struck the utility trailer, causing a dent in the tailgate. The vehicle was taken to the dealer, where the contact was informed that the failure was related to an unknown recall; however, the VIN was not included. The dealer determined that the upper part of the tailgate needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 20,500.

NHTSA complaint #11681958 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 GMC Sierra 1500. The contact stated that while the vehicle was parked, the tailgate opened independently. No warning lights were illuminated. The contact stated that on a separate occasion, while the vehicle was parked at the residence, the contact approached the vehicle and the tailgate attempted to open independently. The contact moved the vehicle and turned off the engine. The tailgate attempted to open independently again. The contact moved the key fob away from the vehicle to prevent the tailgate from opening. No warning lights were illuminated. Most recently, the vehicle was parked at the residence in front of a toolbox, when the tailgate opened independently and dented the tailgate. The contact called the dealer; however, the vehicle was not diagnosed or repaired. Upon further investigation, the contact related the failure to Manufacturer Recall Number: N232426400. The manufacturer was not notified of the failure. The failure mileage was approximately 90,300.

NHTSA complaint #11681463 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 GMC Sierra 1500. The contact stated that the rear tailgate panel buttons had deteriorated causing water intrusion into the panel, and the buttons became inoperable when pressed, and the rear tailgate would not open. The vehicle was taken to the local dealer who replaced the rear tailgate panel, and the vehicle was repaired. The manufacturer was notified of the failure, but no assistance was offered. The failure mileage was 20,000.

NHTSA complaint #11661925 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TRUNK LID:LATCH

The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked, the contact attempted to turn off the vehicle; however, the vehicle remained running. A message was displayed to shift to park(P). The contact stated that the lights, radio, and other functions remained operational. On another occasion, the vehicle jerked, and the steering was difficult to turn. The dealer was contacted; however, the vehicle had not been taken to be diagnosed or repaired. The contact also stated that the trunk failed to fully close. The message that the trunk was open was displayed. The contact attempted to close the trunk and message on the displayed was turned off; however, the trunk remained slightly open. The vehicle was not taken to be diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 63,315.

NHTSA complaint #11652869 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 GMC Sierra 1500. The contact stated that the tailgate opened unintendedly while driving, and while the vehicle was parked. The contact stated that the failure had been recurring. The vehicle was taken to the dealer but was not diagnosed or repaired. The contact related the failure to GM Campaign Number: N232426400. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 76,000.

NHTSA complaint #11645484 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2023 GMC Sierra 1500. The contact stated that while her husband was driving at various speeds, the rear liftgate door erroneously opened. The vehicle was taken to the local dealer who diagnosed that the exterior touchpad switch assembly was faulty and needed to be replaced. The touchpad switch assembly was replaced, and the vehicle was repaired. The manufacturer was notified of the failure and informed the contact that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 35,000.

NHTSA complaint #11635615 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving at various speeds, the tailgate opened unintendedly. No warning light was illuminated. The vehicle was taken to the dealer but was not diagnosed or repaired. The dealer informed the contact that the VIN was not included in GM Campaign Number: N232426401. The manufacturer was not notified of the failure. The failure mileage was approximately 57,000.

NHTSA complaint #11632607 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 GMC Sierra 1500. The contact stated while driving 40 MPH, the message that the tailgate was opened was displayed, and the contact became aware that the tailgate had opened. The contact pulled over to the right side of the road to close the tailgate. The vehicle was not taken to an independent mechanic or dealer to be diagnosed or repaired. The contact stated that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The manufacturer was notified of the failure and opened a case and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was 41,000.

NHTSA complaint #11631416 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving approximately 15 MPH and making a right turn, the tailgate erroneously opened causing a metal toy to fall out of the truck bed onto the highway. The toy was run over by a second vehicle causing damages to the front-end of the vehicle and destroying the toy. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 24V060000 (LATCHES/LOCKS/LINKAGES). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 72,500.

NHTSA complaint #11629641 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2022 GMC Sierra. The contact stated that while the vehicle was parked, the tailgate independently opened. There were no warning lights illuminated. The contact called the local dealer to schedule an appointment however, the vehicle was not yet diagnosed or repaired. The manufacturer was not contacted. The failure mileage was approximately 20,500.

NHTSA complaint #11622337 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TRUNK LID:LOCK

The contact owns a 2023 GMC Sierra 1500 equipped with a Roll-N-Lock tonneau cover. The contact stated that the tonneau cover failed to lock and latch securely since the vehicle was purchased brand new. The vehicle was taken to the dealer, where unknown repairs were performed; however, the failure persisted. Additionally, the contact stated that the latching part of the tonneau cover was missing an inch-long piece. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

NHTSA complaint #11621449 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:HATCHBACK/LIFTGATE:LOCK

The contact owns a 2019 GMC Sierra 1500. The contact stated that while driving at various speeds, the tailgate independently opened. There was no warning light illuminated. The vehicle was taken to a dealer where the failure was acknowledged, and the contact was informed that the vehicle was not covered under recall or warranty. The vehicle was repaired by the dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

NHTSA complaint #11615059 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2023 GMC Sierra 1500. The contact stated that while driving at various speeds, the tailgate opened without driver input. The sensor failed to notify the contact that the tailgate was opened. The vehicle was taken to the dealer and the tailgate sensor was replaced. The failure persisted. The vehicle was returned to the dealer where it was confirmed that the VIN was not under recall. The vehicle was not repaired. The manufacturer was made aware of the failure. Vin tool shows no information. The failure mileage was 900.

NHTSA complaint #11608681 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 GMC Sierra 1500. The contact stated while the vehicle was parked and turned off, the electronic rear tailgate door erroneously unlatched and opened. The contact stated that the failure had occurred on several occasions. The cause of the failure was not yet determined. The local dealer and manufacturer were notified of the failure. The failure mileage was 58,000.

NHTSA complaint #11602610 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

The contact owns a 2019 GMC Sierra 1500. The contact stated that on several occasions while driving at various speeds or while the vehicle was parked, the tailgate opened inadvertently. Additionally, the contact stated that the tailgate failed to lock or unlock manually. The vehicle was taken to a dealer where it was diagnosed and determined that unknown parts needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 83,000.

NHTSA complaint #11597870 — an unverified report by a vehicle owner.

LATCHES/LOCKS/LINKAGES

The contact owns a 2021 GMC Sierra 1500. The contact stated that the inner tailgate door failed to open while pressing the release button. On several occasions while pressing the release button, the inner door would lower down. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure, but no assistance was provided. The failure mileage was 45,000.

NHTSA complaint #11595515 — an unverified report by a vehicle owner.