32 of the
2,284 complaints filed about the GMC Sierra 2500
are about the equipment —
1% of everything owners reported.
The worst model year for it is 2002.
The contact owns a 2000 GMC Sierra 2500. The contact stated that the spare tire detached from the vehicle after the cable securing the spare tire fractured. The contact discovered the failure upon returning to the residence from an errand and found the spare tire in the driveway. No warning lights illuminated, and no unusual sounds occurred prior to the failure. The contact expressed concern that the detached spare tire could become a road hazard and increase the risk of a crash. The vehicle was not taken to a dealer. The manufacturer was not notified of the failure. The failure mileage was approximately 178,000.
NHTSA complaint #11749361 — an unverified report by a vehicle owner.
The contact owns a 2022 Safe Haven 12-foot Flatbed Trailer. The contact stated that while driving approximately 10 MPH and towing the unloaded trailer with a 2024 GMC Sierra 2500, while slowing down to make a right turn, the trailer detached from the tow hitch ball. The contact stated that there were no warning lights illuminated. The contact stated that the aluminum arms on the hitch adjoined to the frame of the trailer was loose. The contact stated that because of the design of the hitch, the receiver that rests on the trailer hitch was not flush, and there was room for the trailer receiver to move up and down, causing the bolts to loosen. The contact called the manufacturer and was informed that it was the normal of the bolts. The trailer was taken to an authorized dealer, and the contact was informed that the trailer was attached incorrectly. The vehicle was not diagnosed or repaired. The failure mileage was approximately 1,200. The VIN was not available.
NHTSA complaint #11727437 — an unverified report by a vehicle owner.
The contact owns a 2025 GMC Sierra 2500. The contact researched online and became aware that there was a recent recall under NHTSA Campaign Number: 25V815000 (Equipment) for the Owner's Manual. The contact stated that the vehicle was sold without the Owner's Manual. The contact stated that the manufacturer was called and was advised that the recall was only related to the 2026 Chevrolet Silverado models and the vehicle was not the same year, make or model. The contact was attempting to retain a physical copy of the Owner’s Manual and thought that it was a safety issue since there was a safety recall. The contact had not experienced a failure.
NHTSA complaint #11703311 — an unverified report by a vehicle owner.
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment); however, the part to do the recall repair was not yet available. The dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11513282 — an unverified report by a vehicle owner.
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11460439 — an unverified report by a vehicle owner.
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11451143 — an unverified report by a vehicle owner.
The contact owns a 2017 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and confirmed that the parts were not yet available. The manufacturer was also notified of the recall but offered no assistance. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11447015 — an unverified report by a vehicle owner.
The contact owns a 2017 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact indicated that the engine block heater cord was disconnected upon purchasing of the vehicle. VIN tool confirms parts not available.
NHTSA complaint #11443734 — an unverified report by a vehicle owner.
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
NHTSA complaint #11440272 — an unverified report by a vehicle owner.
The contact owns a 2017 GMC Sierra 2500. The contact initially received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer was notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had also been notified of the recall and the contact was provided a case number. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11438604 — an unverified report by a vehicle owner.
The contact owns a 2018 GMC Sierra 2500. The contact received a notification for NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was unavailable. The dealer had been notified about the recall; however, the contact was informed that the part was not yet available. The manufacturer had been notified of the recall. The contact recently stated that the check engine warning light was illuminated. The contact also stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was 30,600. VIN tool confirms parts not available.
NHTSA complaint #11435349 — an unverified report by a vehicle owner.
The contact owns a 2018 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and informed the contact that parts were not available. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts are not available.
NHTSA complaint #11434999 — an unverified report by a vehicle owner.
The contact owns a 2019 GMC Sierra 2500. The contact received notification of NHTSA Campaign Number: 21V496000 (Equipment) however, the part to do the recall repair was not available. The contact mentioned that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the part was not available. The contact had not experienced a failure. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.
NHTSA complaint #11430196 — an unverified report by a vehicle owner.
MY IGNITION ALSO SWITCHES OFF DUE TO THE KEY CHAIN BEING TO HEAVY, I WOULD LIKE MY VEHICLE FIXED AS WELL. I THINK GM IS NOT TELLING THE WHOLE STORY ON HOW MANY VEHICLE ARE AFFECTED BY THE IGNITION SWITCHES. I CAN PROVE MY CLAIM BY ATTACHING MY TWO KEY CHAINS TOGETHER AGAIN AND THE PROBLEM WILL OCCUR AGAIN.
NHTSA complaint #10577755 — an unverified report by a vehicle owner.
BROKEN FRAME ON THE FRONT BY THE FRONT SHOCK MOUNT I HAVE SEEN SEVERAL ON OTHER 2500 AND 3500 SERIES GMC AND CHEVROLET MODELS I HAVE HAD TO WELD AND PLATE THE FRAMES ON 2 OF MY OWN TRUCKS.
NHTSA complaint #10399732 — an unverified report by a vehicle owner.
I APPLIED MY BRAKES ON MY GMC TRUCK AND THEY FAILED . THE BRAKE TUBING RUSTED THRU AT THE ABS UNIT. UPON FURTHER INSPECTION IT WAS DETERMINED THAT ALL THE BRAKE LINES WERE RUSTED SEVERELY. I TRIED TO FIND PRE BENT LINES AND THEY ARE NOT AVAIL. FROM GM AND NOT AVAIL FROM AFTERMARKET FOR A 2002 GMC 2500HD 2WD OR ANY GMC FROM DEALER.FRME AND UNDERCARRIAGE IS RUSTED WORSE THE MY 1983 AND BRAKE ROTORS RUSTED AND FLAKED AWAY.
NHTSA complaint #10397194 — an unverified report by a vehicle owner.
RECEIVED SERVICE TRAILER BRAKE SYSTEM ON MESSAGE CENTER. DEALER FOUND OPEN WIRE IN FACTORY INSTALLED TRAILER BRAKE WIRING HARNESS AT E-BRAKE ASSEMBLY AND REPAIRED WIRE, UNDER VEHICLE'S WARRANTY. PROBLEM WAS POSSIBLY DUE TO WIRE RUBBING AGAINST E-BRAKE ASSEMBLY.
NHTSA complaint #10379538 — an unverified report by a vehicle owner.
AY HIGHWAY SPEED FELT VIGOROUS VIBRATION THROUGHOUT OUT MY 2001 GMC HD 2500 4X4 AS I SLOWED DOWN IT GOT WORSE NEXT THING I HEARD WAS A LOUD CRUNCH AND BANGING AND A PUFF OF SMOKE, THE TRUCK FISH TAILED SIDE TO SIDE (DUE TO THE TIRE STILL BEING INFLATED,IT DID NOT LOSE AIR PRESSURE) AND I CORRECTED IT TO SAFELY STOP . WHAT HAD HAPPENED WAS I LOST THE TREAD OFF THE REAR DRIVERS SIDE TIRE, CAUSING SEVERE DAMAGE TO THE WHEEL WELL AND FENDER AND EXHAUST.
NHTSA complaint #10275183 — an unverified report by a vehicle owner.