132 of the
2,284 complaints filed about the GMC Sierra 2500
are about the steering —
6% of everything owners reported.
The worst model year for it is 2005.
Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.
NHTSA complaint #11755350 — an unverified report by a vehicle owner.
I recently purchased my vehicle from Big Star Dealership in Baytown Tx. At a little over 1000 miles i was towing a camper. The vehicle stalled, fuel pouring from engine. It was towed and repaired due to fuel pump failure. At a little over 3000 miles the vehicle would not start. Dealership initially said water contamination then changed it and said gasoline contamination and now they say DEF contamination. The vehicle stalling the first time almost caused me to wreck the vehicle
NHTSA complaint #11737988 — an unverified report by a vehicle owner.
Power steering pump failed when decelerating after 9500 miles. When power steering pump fails, power assisted braking also fails. Upon deceleration, I could not turn the steering wheel at all or stop the vehicle without extreme pressure on the brake pedal. I narrowly avoided impact with a concrete barricade at the entrance to a parking lot. GM issued a technical bulletin (DCS7112) on January 16, 2025 identifying the problem and failure and directing dealerships to replace the pump on inventory vehicles. No mention was made to repair or notify owners of the potential problem.
NHTSA complaint #11735271 — an unverified report by a vehicle owner.
Brand new delivery there was a noise that changes with engine RPM. It also changed with turning the steering wheel. The dealer diagnosed a bad power steering pump. Due to possible metallic contamination all related parts that are connected to the power steering pump including the HydroBoost brake assist are going to be replaced
NHTSA complaint #11734694 — an unverified report by a vehicle owner.
On highway taking an exit. The brake pedal sank and did not engage at normal pressure, I had to push the brake all the way down for it to engage. Concurrently the steering wheel locked up where I could not turn the wheel at all. I drove straight through the exit ramp to the entrance ramp, luckily no one was entering the highway at the same time. I very well could have hurt some one else or myself. The steering wheel finally engaged where I had full power steering again and I was able to remove my truck off the highway and cautiously drove to a parking lot to get it towed. I have not tried to drive sense incident as it is at the dealer for service. The GMC Dealer has not inspected the vehicle yet, they are backed up with other services. There were no warning lamps at the time nor before the incident. Symptons see bellow. I have had issues with the brakes and it has been to the dealer 4 times including this incident, Service issue #1 at 21,501 miles -Breaks were pulsating, squealing and rough and it was shaking the steering column - The smell of burning breaks was present after drives -Solution they sanded down the hot spots on both rotors and pads for the front brakes Temporarily fixed the breaking and steering column shaking ( it did not solve the burning break smell problem. Service issue #2 at 28,142 miles Breaks were pulsating, squeaking, and steering column shaking - The smell of burning breaks was still present after drives. solution new front brake pads and rotors. Service issue #3 at 39,893 miles Rear brakes locked up while taking a turn on to a street Breaks were pulsating Squeaking and steering column shaking Smell of burning breaks is still present after drives solution machine front brake rotors. could not reproduce brake locking issue Final issue as mentioned above #4 @43,426 miles I cant help but think the constant break issues were warning signs.
NHTSA complaint #11722177 — an unverified report by a vehicle owner.
Power steering randomly cuts out very random and intermittent. So far only done at low speeds but worried if turning in an intersection and i lose steering.
NHTSA complaint #11720925 — an unverified report by a vehicle owner.
Bad vibration and bad wobble in steering wheel and front end components. This is the 3rd or 4th time my truck has been back to the dealer because of the same issue!
NHTSA complaint #11704835 — an unverified report by a vehicle owner.
I have taken the vehicle to my local dealership six times. The tailgate started opening and the headlights were blinking on and off. This happened 3 months after I bought it. The dealership told me they changed the tailgate switch and they said there wasn’t anything wrong with my lights. Two weeks after the dealership said they changed the tailgate switch, the tailgate started opening and closing. The lights also stopped working driving down the road at night. This happened 3 different times at night. The tailgate opened when I was pulling a trailer and it caved in and I had to pay to have it repaired. The dealership said it wasn’t their problem. During this time the power steering fluid was leaking under my steering wheel and ruined my carpet. The dealership has yet to acknowledge that problem. I still have to put power steering fluid in the truck every week and my interior is ruined. The tailgate is still opening on its own. I had to start charging my batteries up every morning because they were dead. I got up one morning and the batteries were dead and the truck wouldn’t start. I had to buy a new $300 key. Took it back to the dealership for an appointment. The truck sat there for a week and I called for an update and they didn’t even remember the truck was there. It still sat there 4 days after that. They told me the truck needs new batteries and it wasn’t under warranty. I spent $1000 on 2 batteries. Tailgate is still going down. The lights are still going on and off. And then the lights and the locks will go on and off while the truck is parked and turned off. And now the new batteries are becoming weak and I am having to get the truck jumped off several times. I have had the truck at the dealership 6 times and they still haven’t fixed anything. When they have my truck I am losing money because I am a business owner and I use my truck for work. I lost all of my tools. I have lost time and money because the dealer has yet to help and do their job. I need help GM
NHTSA complaint #11691983 — an unverified report by a vehicle owner.
While towing a less than 2000 lb trailer I had total loss of power steering when speeds dropped below about 5 mph. I got off interstate and was turning right at the end of exit ramp and I could barely turn the vehicle. At the next stop sign it did the same thing. I stopped turned off the vehicle and restarted it and it continued this for the next few miles. Then just as suddenly as it started it stopped doing this and worked fine the rest of my trip.
NHTSA complaint #11684049 — an unverified report by a vehicle owner.
The contact owns a 2022 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, the contact heard a clanking sound coming from the steering wheel while attempting to make a turn. There was no warning light illuminated. The contact stated that the steering wheel was loose. The vehicle was taken to the dealer, where it was diagnosed that the steering column had failed and needed to be replaced. The vehicle was repaired; however, the failure reoccurred. The contact stated that while starting the vehicle, the check engine warning light illuminated. The vehicle was taken to the dealer, where it was diagnosed that the fuel pump module had failed and needed to be replaced. The vehicle was repaired. The contact stated that while driving 70 MPH, the vehicle hesitated, with the brake warning light illuminated. The dealer was contacted. The vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 53,824.
NHTSA complaint #11680925 — an unverified report by a vehicle owner.
My booster is leaking into the floor. I took it to the dealer and they said it was the booster and it needs to be replaced. This could make the truck lose its brakes and run into something or someone.
NHTSA complaint #11674427 — an unverified report by a vehicle owner.
The contact owns a 2025 GMC Sierra 2500. The contact stated that while driving at an undisclosed speed, after driving over a small pothole on the road, the alignment was dramatically altered, causing the vehicle to slightly veer out of the intended lane even though the steering wheel was centered. No warning lights were illuminated. The vehicle was not taken to the dealer or an independent mechanic. The vehicle was not repaired. The manufacturer was notified of the failure, a case was opened, and the contact was referred to the NHTSA Hotline for assistance. The contact stated that he previously owned another vehicle of the same year, make, and model that had experienced the same failure and a case was filed with the manufacturer for the vehicle, resulting in a buyback. The failure mileage was 2,000.
NHTSA complaint #11666150 — an unverified report by a vehicle owner.
The contact owns a 2020 GMC Sierra 2500. The contact stated that while driving at various speeds, the steering wheel was pulling to the left unintentionally. Additionally, the contact stated that there was significant play in the steering wheel. The contact stated that while driving 35-40 MPH and driving through a puddle of water, the vehicle veered violently at a 60-degree angle into the left lane while the contact was firmly grabbing the steering wheel, nearly causing a crash. The vehicle was taken to the dealer and was diagnosed with upper steering shaft failure. The contact was informed that the upper steering shaft needed to be replaced. The part was replaced. Additionally, the vehicle was taken to a Tire Shop, where the tires were replaced and alignment was performed. The vehicle was repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 31,800.
NHTSA complaint #11649531 — an unverified report by a vehicle owner.
My truck wonders down the highway. It has been to the dealership well over 4 times. They have aligned the truck multiple times, changed the steering gear box, changed the power steering pump, changed tires and nothing fixes it. It takes constant adjusting of the steering to stay in my lane on any road. Quite pitiful for a $90,000 truck. It is currently at the dealership for the THIRD time in the past 7 days because they can’t get the truck to stop leaking fluids since changing the power steering pump. Excessive play in the steering and has been like that since day one that I left the lot. My wife can’t even drive the truck because she feels unsafe with how much play is in the steering. The dealership won’t do anything about it and is offering $20,000 less than I gave for the truck now that I can’t tolerate it anymore. But I refuse to lose that much money with only 13,000 miles on it. I just want a safe and reliable truck for my business and my family. Unfortunately that is not what GM has provided me with.
NHTSA complaint #11647759 — an unverified report by a vehicle owner.
While braking ( after being on the highway) all dash gauges turn black, radio shuts off, AC shuts off. Service Stabilitrak light comes on when dash flashes back on. While driving AC turns off, Radio turns off same stabilitrak warning flashes, speedometer turns off. Power steer control went out while trying to turn. Truck put itself in 4 wheel drive when I turned on the trailer assist. Parking assist periodically turns itself off.
NHTSA complaint #11539836 — an unverified report by a vehicle owner.
I left my vehicle for service (19 April 2023 - approximately 8:30 am CT) for an urgent safety recall to Bommarito West County GMC dealership located at 15736 Manchester, Ellisville, MO 63011 (Phone: 636-391-7200). When I drove the vehicle in the dealership and had not issues driving and steering. And when I picked it up at approximately 12:30 pm the same day the service consultant (Joshua Delanoix) did not bring the vehicle to me the same as I left it. Joshua asked that I pick it up in the parking lot, instead. I drove off the lot and noticed that the steering wheel would pull severely off to the right side when breaking causing the car to become unstable and steering towards oncoming traffic. I slowed down until I could retain better control of the vehicle to get home. Then, at approximately 4:30 pm, I drove back to the dealership and spoke to the same service consultant. He then referred me to the service manager (Pat Roberts). I explained to service manager that I could not drive the vehicle safely and requested a safety check. Pat refused to check the service work or the vehicle safety and disregarded my concerns. Afterwards, I spoke to the sales manager (Larry Buchhorn) and explained again my safety concern and he followed up with the same service manager and told me that there was nothing they could do and that the service manager's supervisor (Mike Simms) would contact me. Finally, I was allowed to drive out of the dealership with the same safety issue for the second time.
NHTSA complaint #11517938 — an unverified report by a vehicle owner.