41 of the
2,284 complaints filed about the GMC Sierra 2500
are about the suspension —
2% of everything owners reported.
The worst model year for it is 2003.
Ongoing issues with Steering pull to right, and brake pull to hard right when applying brakes, which also turns steering wheel to right upon application. Have to keep steering wheel towards left with constant pressure to go in straight line and when braking. Driver has to be aware of changing road conditions that could affect that. Multiple inspections at multiple dealers have found no obvious issues, and multiple alignments performed, with tires also being replaced have had no success in correcting issue. Front suspension starting to feel loose due, and rear suspension squeak when going over bumps. Also recently found rear axle is shifted slightly to right. Suspect all are related. No parts replaced to date other than the tires. Happens daily. No accidents to date. Daily driver with long trips at times. Steering pull Issue has present since new but everything else has occurred since about 1800 miles and has progressively become worse. Conditions becomes worse at highway/freeway speeds of 65 to 80, but occurs as low as 10mph. Going back to 3rd dealer to look at it again. Truck is 2026 with 10,583 miles.
NHTSA complaint #11755350 — an unverified report by a vehicle owner.
Had a minor wreck was to be two weeks to then it had to have a new frame they said it coun't be repair if a minor wreck can do this much damage there is a problem with subpar frames that any sudden stops or turns
NHTSA complaint #11710058 — an unverified report by a vehicle owner.
The passenger side rear wheel went into a pothole while making a right turn on a city street. This resulted in the right rear leaf spring breaking at the forward mounting point. This caused thr rear axle to swivel impacting the rear of the wheel well. The ESC malfunction indicator and impact sensor malfunction llights illuminated appropriately 2-3 miles later after I was in a highway. This is a significant safety concern as I was at an increased speed in heavy traffic by the time the lights illuminated. This not only puts the vehicle occupants at risk, this is potentially a significant risk to other motorist. There were no noticeable indications of damage besides pulling until I was at appropriately 55mph on the highway. The vehicle is currently at a dealership for repair.
NHTSA complaint #11667918 — an unverified report by a vehicle owner.
The contact owns a 2024 GMC Sierra 2500. The contact's husband stated that while driving 60 MPH, the vehicle started violently bouncing up and down. There were no warning lights illuminated. The vehicle was taken to a dealer; however, the dealer was unable to duplicate the failure or diagnose the vehicle. The vehicle was not repaired. The manufacturer was made aware of the failure and referred the contact to the NHTSA Hotline to report the failure. The failure mileage was approximately 12,000.
NHTSA complaint #11653492 — an unverified report by a vehicle owner.
I was driving 75 mph in traffic when my steering wheel jerked hard and the truck made a loud noise from underneath. Lights on dash engine light and traction light on. Dash read out said service stabilitrak and service traction control. I could have been hit from behind. The truck was stuck in 3rd gear. Would not go but under 30 mph. This all happened [XXX]. My dad had stroke, I wasn't able to assist him because of this failure. Had truck taken by wrecker to dealership. Told me it was failed Transmission control module, which are and have been on backorder order since summer of 2022 globally. I drove back home and sent TCM to be repaired. 1286.00 dealership charged me 146.00 wrecker was 125.00. This is the 2nd time this truck has endangered my life. 1st time it was the 1st injector that put it into limp mode. These trucks with the limp mode, are going to get some one killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11540460 — an unverified report by a vehicle owner.
THE VEHICLE PULLS TO THE RIGHT OR LEFT INTO ONCOMING TRAFFIC WITHIN 800 FEET OR SOONER DEPENDING ON SPEED. THIS OCCURS ON CITY STREETS OR INTERSTATE. GM AND GM APPROVED DEALERSHIPS SAY THIS IS DONE TO GM SPECIFICATIONS. THE FIRST 7000 MILES, IT DIDN'T PULL. AFTER GM SHOP ALIGNED, AND 3 MONTHS LATER, IT IS UNSAFE TO OPERATE.
NHTSA complaint #11389001 — an unverified report by a vehicle owner.
WELL I KEEP DRIVING MY TRUCK. AND MY AIRBAG LIGHT IS ON. SO THERE FOR IF I GET HIT THEY NOT GOING TO COME OUT AND PROTECT ME. AND I'M HAVING BAD ISSUES WITH MY BALL JOINTS. ON MY 2012 GMC 2500 HD. I'VE PUT 2 SETS ON THEM. AND I'VE ONLY HAD IT A YEAR. YOU GOTTA DO SOMETHING ABOUT THAT.
NHTSA complaint #11166333 — an unverified report by a vehicle owner.
I PURCHASED THIS TRUCK USED AND WAS ABLE TO USE FOR A BOUT A MONTH BEFORE BOTH REAR SPRING PERCHES BROKE ALLOWING THE SPRINGS TO REST UNDER THE PICKUP BODY, AFTER REPLACING THEM THE BRAKE LINES RUPTURED BECAUSE OF RUST ANOTHER POOR QUALITY PRODUCT FROM GM !
NHTSA complaint #11052382 — an unverified report by a vehicle owner.
TOOK TRUCK IN FOR FIRST OIL CHANGE.I HAD SEVERAL PROBLEMS INCLUDING THE BACK TIRES BEING OVER 50% WORN OUT. ALIGNMENT WAS OFF AND DEALER REPAIRED THAT AND ROTATED THE TIRES. NOW WHEN I STOP AT ABOUT 5 MPH THE TRUCK JUMPS. I REMOVED THE ABS FUSE AND PROBLEM GOES AWAY. DEALER STATES THERE IS NO WARRANTY ON TIRES EVEN IF THEY WEAR OUT IN 6000 MILES AND THE PROBLEM WAS THE VEHICLE WASN'T PUT TOGETHER PROPERLY THE FIRST TIME.IF THE ROADS WERE COVERED WITH SNOW I WOULD BE IN REAL TROUBLE.NORMAL HIGHWAY TRAVEL AROUND TOWN
NHTSA complaint #11013797 — an unverified report by a vehicle owner.
AUGUST 19, 2016 TRUCK WAS IN AN ACCIDENT WHEN THE VEHICLE WENT OUT OF CONTROL.. A BRACKET ON THE LEFT FRONT OF THE TRUCK BROKE AND THERE APPEARED TO BE A CRACK ON IT. WE BELIEVE THE ACCIDENT WAS CAUSED BY THE BRACKET BRAKING AND THEN MADE IT SO THAT WE COULD NOT CONTROL THE VEHICLE
NHTSA complaint #10991928 — an unverified report by a vehicle owner.
THE TUBULAR FRAME THAT SUPPORTS BOTH THE GAS TANK AND REAR PASSENGER SIDE SHOCK ABSORBER EXTREMELY RUSTS OUT CAUSING THE FRAME TO EVENTUALLY DISCONNECT FROM ITSELF AND ALLOW THE GAS TANK TO DROP AND/OR THE SHOCK TO DISCONNECT FROM THE AXLE, BOTH IN WHICH MAY CAUSE A FATAL ACCIDENT.
NHTSA complaint #10959808 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2015 GMC SIERRA 2500. THE CONTACT STATED THAT WHILE DRIVING AT HIGH SPEEDS, THE VEHICLE VIBRATED VIOLENTLY WITHOUT WARNING. THE VEHICLE WAS TAKEN TO A DEALER BUT THE FAILURE WAS UNABLE TO BE DUPLICATED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 30.
NHTSA complaint #10934942 — an unverified report by a vehicle owner.
WHILE DRIVING ON DRY PAVEMENT, DRIVER MOVED KNOB ON VEHICLE TO SWITCH FROM AWD TO 2WD. VEHICLE WENT INTO AN IMMEDIATE SPIN WHICH COULD NOT BE CORRECTED. (OR MAYBE IT WAS BECAUSE OF WHAT HAPPENED NEXT). VEHICLE CAREENED OVER TWO LANES ("PRESUMABLY" WOULD NOT STOP - DRIVER DOES NOT RECALL TRYING TO HIT THE BRAKES REPEATEDLY OR AT ALL AS THE "NEXT PROBLEM" WAS IN FRONT OF DRIVER AND DRIVER WAS FOCUSING ON SURVIVAL).. DRIVER QUICKLY SMASHED THROUGH METAL SAFETY BARRIER AND CRASHED THROUGH TREES OVER A 30 FT EMBANKMENT INTO A RESERVOIR. DRIVER ABLE TO OPEN ROOF WHILE "STEERING" WITH LEFT HAND AND OPENING ROOF WITH RIGHT HAND AS DRIVER KNEW WATER WAS FAST APPROACHING. DRIVER SMASHED THROUGH TREES, TRUCK WAS DEMOLISHED BUT DRIVER WAS ABLE TO MAKE IT OUT OF CAR ALIVE AS CAR TOOK ON WATER THROUGH OPENED ROOF. VIN NUMBER REPORTS BRAKE ISSUES. DRIVER NOT AWARE OF "BRAKE RECALL" OR ANY ISSUES AND DID NOT REPORT BRAKE ISSUE AS AN ISSUE ON SCENE AS INCIDENT HAPPENED SO FAST AND DRIVER WAS ATTEMPTING TO STAY ALIVE AND WAS EVER FOCUSED ON THE NEXT 'OBSTACLE" AS IT WAS IN THE WAY PER DESCRIPTION HEREIN. AIRBAGS DEPLOYED AS EXPECTED AND DRIVER EXITED WATER-FILLED VEHICLE VIA OPENED ROOF UNHARMED. GMC SENT INVESTIGATORS OUT BUT NO REPORT HAS BEEN ISSUED TO DRIVER. CHUBB LEAD INVESTIGATOR ACCOMPANIED THE GMC INVESTIGATOR AND REPORTED "NO VEHICLE MALFUNCTION". AFTER THIS INCIDENT, AND READING OTHERS' PROBLEMS, DRIVER IS NOW NOT CONVINCED OF THAT REPORT.. NO MENTION OF BRAKE RECALL SEEMS TO HAVE BEEN REPORTED BY ANYONE BUT BY PUTTING VIN NUMBER INTO THIS DATABASE.
NHTSA complaint #10906090 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2000 GMC SIERRA 2500. WHILE DRIVING APPROXIMATELY 35 MPH, THE REAR OF THE VEHICLE SLIGHTLY LOWERED TOWARDS THE GROUND. THE VEHICLE WAS DRIVEN WITH CAUTION TO THE CONTACT'S RESIDENCE. THE CONTACT INSPECTED THE VEHICLE AND NOTICED THAT THAT THE DRIVER SIDE MAIN FRAME RAIL WAS FRACTURED IN THE CENTER. ADDITIONALLY, THE PASSENGER SIDE MAIN RAIL WAS PARTIALLY FRACTURED. THE FAILURE WAS BEYOND REPAIR. THE CONTACT MENTIONED THAT THE BRAKE LINE AND REAR CROSS MEMBER NEAR THE FUEL TANK WERE COMPLETELY CORRODED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 92,000.
NHTSA complaint #10881739 — an unverified report by a vehicle owner.
FRONT CROSSMEMBER WELDS SEVERELY RUSTED AND ROTTED OUT. CROSSMEMBER ABOUT READY TO BREAK LOOSE FROM FRAME. FRONT FRAME RAILS SEVERELY RUSTED AND ROTTED OUT. FRONT SUSPENSION PARTS SEVERELY RUSTED AND ROTTING AWAY. REAR FRAME SEVERELY RUSTED AND ROTTED OUT. SHOCK MOUNTS ABOUT READY TO BREAK LOOSE FROM FRAME. ABSOLUTELY UNACCEPTABLE AND PATHETIC FOR A 13 YEAR OLD, 32,000 DOLLAR TRUCK TO BE UN-DRIVABLE AND IN THIS CONDITION.
NHTSA complaint #10597059 — an unverified report by a vehicle owner.
I WAS MAKING A RIGHT TURN OUT OF A PARKING LOT AND HEARD A LOAD CLUNK. WHEN I GOT HOME I WAS LOOKING FOR THE CAUSE OF THE BANGING AND FOUND THAT THE REAR LEAF SPRING SHACKLE HAD RUSTED SO BAD IT BROKE IN HALF.
NHTSA complaint #10512624 — an unverified report by a vehicle owner.
TRUCK WAS TRAVELING APPROXIMATELY AT FIFTY OR FIFTY FIVE, SUDDENLY DRIVER LOST CONTROL OF VEHICLE, WENT OFF THE ROAD AND LANDED IN TREES AND BUSHES, NONE OF THE AIR BAGS DEPLOYED, THERE WERE THREE PASSENGERS.
NHTSA complaint #10464077 — an unverified report by a vehicle owner.
MY 2005 GMC 2500 HD, HAS 154,000 MILES NOW AND I HAVE HAD TO CHANGE OUT THE FRONT HUB BEARINGS 3 TIMES. I DO NOT KNOW WHY THEY KEEP GOING BAD. MY DEALERSHIP TELLS ME IT IS BECAUSE I HAVE A LIFT AND OVERSIZED TIRES ON TRUCK, BUT ALL MY TRUCKS HAVE HAD LIFTS AND OVER SIZED TIRES AND I HAVE NEVER HAD ANY PROBLEMS LIKE THIS BEFORE.
NHTSA complaint #10450261 — an unverified report by a vehicle owner.