2023 GMC Yukon other reported problems

UNKNOWN OR OTHER

My 2023 GMC Yukon has had a strong mildew/musty odor coming from the HVAC system since the vehicle was new. The odor is most noticeable every time the vehicle is started after it has been sitting for several hours or overnight. After the system runs for a short time, the odor dissipates. This concern has been reported to my GMC dealer on multiple occasions. Previous repair attempts have not permanently corrected the problem, and the odor continues to worsen. The smell is now strong enough that it is embarrassing to have passengers in the vehicle. I have followed the recommended preventive measures, including replacing the cabin air filter, turning the A/C compressor off several minutes before shutting the vehicle off, and attempting to clean the HVAC system with commercially available products. None of these measures have resolved the issue. Based on discussions with other GMC Yukon owners, this appears to be a common and recurring problem affecting numerous vehicles of similar model years. Many owners report the same symptoms and repeated unsuccessful repair attempts. This suggests the issue may be related to the design or operation of the HVAC system, particularly moisture remaining on the evaporator core, rather than normal maintenance. I am requesting that GMC investigate this recurring defect and provide a permanent repair rather than temporary odor treatments. Owners should not have to repeatedly clean or service the HVAC system to address a condition that has existed since the vehicle was new.

NHTSA complaint #11751947 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was traveling with my family on the Ohio Turnpike. We were traveling west in our 2023 GMC Yukon Denali when we lost all propulsion and the engine seized. There was no warning lights or other symptoms prior to this incident on May 3, 2026. In fact, I had the vehicle in for the prescribed recall to test the engine for the known defect earlier in 2026. The vehicle passed that test and was given the upgraded oil change to presumably prevent the engine failure in the future. It did not work. Our safety and others on the turnpike were at risk while we were traveling at highway rates of speed with sudden loss of all propulsion. The vehicle was towed that evening to local GM dealer - Yark Chevy in [XXX] . Upon inspection on May 5, 2026, the dealership informed me the engine had seized and would be replaced by GM. They were unable to provide a timeline for this repair. I have the tow expense of $260.70 and now the uncertainty of when I might have a vehicle back. The safety of my family and all others traveling the Ohio Turnpike that date were at significant risk. The vehicle remains at Yark Chevy in Perrysburg, Ohio available for inspection upon request. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11736003 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Engine Failed 1400 miles from home on 6.2L Engine - Days after getting L87 Engine Loss of Propulsion Recall Service. Recall Service Completed on 12/1/2025 - Cap and Oil Change done - Full Engine Failure on 12/22/2025. 12/1/2025 - L87 Engine Recall Service Done at GMC Dealership - Quincy IL 12/16/2025- Check Engine Light came on - went to same Dealership - Cleared it told me I was fine to drive across country 12/22/2025 - Full Engine Failure on GMC Yukon Denali

NHTSA complaint #11713551 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

onstar telematic module failed. dealer stated it shorted internally. upon researching online this is a pretty common issue. this module is important to safety as it can detect & report crashes, help get first responders on scene in the event of a crash, etc. my vehicle was less than three years old and had an active onstar subscription at the time of failure.

NHTSA complaint #11704019 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I bought my 2023 Yukon Denali Ultimate on or around August 9 2023, and I bought it brand new. On May 28 2024, around 30k miles, I was on the highway and could no longer accelerate. I luckily got myself into the breakdown lane before my car shut down & lost power, ended up being towed to the closest dealership. After 18 days at the dealership, I finally had my car back with a "new engine". Fast forward to November 25, 2025, I was on the highway again, my dash lit up telling me to "press start". As i figured that was not a good idea while driving in the fast lane on the highway, I did not. in a panic I got myself over to the breakdown lane where my car turned off. This time (November 2025), I still had power, but no car turnover. After 6 days of my car sitting at the dealership, they finally had the time to look at the issue. The Dealership did the recall and got the car started, but the car still had a funny sound that the mechanics didn’t like , so they were waiting to hear back from higher up people as to what to do. Today I got the call that they will be replacing the engine for a second time and I will not have my car back until the first week of January. There were zero warning lamps, Zero Symptoms, nothing. I am Lucky that the Highway wasn’t too busy in that moment, because there were many 18 wheelers on the road that day, and one almost swerved into my car missing it by about two feet while my dead car sat in the breakdown lane. Yes I called the state police, Yes one trooper kindly pulled behind me to ask if I was safe and had a tow on the way. But that truck that nearly plowed into my dead car could have prevented me from picking my [XXX] [XXX] [XXX] daughters up from school, forever . To say that I am disgusted with GM, is an understatement. They’re risking lives. I should not fear for my life, my kids lives in a new, "safe" vehicle. No pun intended, but this is highway robbery. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11702612 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

On star module completely out No internet on vehicle No ability to use OnStar during an emergency Unable to connect to vehicle Noticed it all stopped after a vehicle update

NHTSA complaint #11692004 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Electric trailer brake control module intermittently disabled trailer electric brakes while towing electric brake equipped trailers. This is the same issue addressed in GM service bulletin N232414840 which addressed a similar issue associated with GM pickup trucks. The loss of trailer brake utilization may create a safety hazard resulting from longer stopping distances. The factory control module was replaced with a redesigned module purchased from GM and the problem went away. I am of the opinion that the factory-provided module is a deficient design which warrants replacement by the vehicle manufacture.

NHTSA complaint #11690814 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

There is a safety recall but it has not yet been resolved, risking lives.

NHTSA complaint #11671417 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was driving on the highway going about 50 mph and the engine just stopped. It was very dangerous, and I couldn't get to a completely safe spot. I was stuck for 45 minutes there until police could get to my Yukon and help provide safety. I had 2 other passengers in the car. All of us were put at great risk and the surrounding traffic was also at risk. The Triple A towing took over an hour to get the vehicle on a flatbed because they couldn't get the Yukon in Neutral. There were absolutely no warning lights or any weird noises, the car shifted out of drive and would not go back into any gear. I am waiting for the dealership to decide what to do. My main reason for writing this complaint is this is a BIG HAZARD, not only for people who drive/ride in these vehicles but for every vehicle on the roads around them. When they stop with no warning, accidents and I'm sure some with fatalities will happen. This is a critical situation, and these vehicles should all be off the road. My Yukon was in my dealership service for an oil change about 1 week prior to this incident and I had a long conversation about the recall. They said my Yukon looked great and nothing was needed unless I had any problems. Since there have been so many others with the failed engine, ALL vehicles with this recall should be off the road to prevent totally innocent people from being in these dangerous situations. This is preventable if these cars are forbidden on the roads!!! GM must take responsibility before lives are lost due to this negligent reaction of issuing a recall but saying it is safe to keep driving unless there is a problem. If the first sign of a problem is failure with resulting catastrophic outcomes, then just issuing a recall is not enough. This must be addressed, PLEASE. This was a terrifying experience for me and my riders. I have no idea if the police filed the report but they spent alot of time trying to keep everything safe due to this issue.

NHTSA complaint #11664433 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I own a 2023 GMC Yukon Denali with the 6.2L V8 engine. A safety recall was recently issued for this vehicle due to a potential engine defect that could result in sudden and severe failure. However, GM has not provided a remedy, and dealerships are unable to offer any repair or trade-in options while the recall remains open and unresolved. I live in a rural area with limited cell service and long distances between towns. This makes the potential for sudden engine failure even more dangerous. Out of serious concern for my family’s safety, I no longer feel comfortable allowing my wife or our [XXX] child to ride in or use the vehicle. The risk of being stranded—or worse, getting into an accident due to engine failure—is too great given our location and the nature of this defect. I attempted to trade in the vehicle at a GMC dealership to get into a safer and unaffected vehicle, but the dealer refused to accept it because of the recall. This leaves me stuck with a vehicle that has a known safety issue and no solution in sight, limiting both my transportation options and peace of mind. There were no warning lights or prior symptoms before the recall. The issue was disclosed by the manufacturer. A dealer has confirmed the recall is active, but no fix exists. This situation is unacceptable and has real-world safety and financial consequences for families like mine. I urge the NHTSA to hold GM accountable and ensure a remedy is made available immediately to protect consumers who are left in limbo by this unresolved and serious safety defect. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11660576 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Liftgate Opening without pushing the button, it just randomly opens.

NHTSA complaint #11656001 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

The Onstar module becomes inoperable due to a fault with the onstar module. This is a known issue on many forums and GM has yet to issue a fix with mass reported Onstar module failures. This fault renders useless the safety systems.

NHTSA complaint #11654285 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

My vehicle started making a terrible noise. I had it towed to the nearest GM service center. It was determined that the vehicle, a 2023 Yukon Denali (less than 26000 miles) needed a new engine due to thrust bearing failure causing the engine block to be scored and contamination of debris internally.

NHTSA complaint #11646582 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I took my SUV (Yukon SLT 2023) to the GMC Dealership 4/5 months ago because of 2 recalls, Failed Brake Fluid Leak Detection and Serial Data Gateway Model. The car was repaired according to the dealership. About 2 weeks ago, I entered my garage to auto start my vehicle and my SUV would not auto start. I waited a few minutes and tried to start it again from inside the vehicle and it started. When it started, the engine light was on and on the dashboard, brake system failure was displaying. It was very strange. So, I let my vehicle idle for a couple of minutes and tried to move the car in the garage. The car started jerking when I put it in drive and a message displayed on the dashboard telling me not to drive my SUV over 40 mph. The brake system failure and engine light were still on. It was very strange. I parked my SUV and let it sit. I'm taking my SUV back to the dealership on Thursday. I'm thankful I wasn't on the highway traveling to work, who knows what could have happened. There are massive problems with these vehicles, brakes, engine, computer systems, etc. I do not feel safe driving my SUV. I drive 41 miles each way for work and I don't feel safe driving this vehicle now with all the recalls, including the engine.

NHTSA complaint #11638837 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Problem Synopsis: Camera Issues in 2023 Yukon Denali Vehicle Information: Model: 2023 Yukon Denali Issue Description: The vehicle's camera system exhibits malfunctioning behavior after the vehicle gets wet, such as following intense rain. Problem Details: Initial Trigger: The problem begins when the vehicle is put into reverse after being exposed to water, particularly following heavy rainfall. Observed Malfunctions: The driver's side camera ceases to function immediately upon engaging reverse. Abrupt braking while in reverse leads to additional failures: The passenger side and forward-facing cameras also go black. Temporary Recovery: The cameras intermittently resume operation based on the vehicle's movement: Stepping on the brakes causes all cameras to go black. The cameras come back online one by one when the car rocks back, likely indicating water displacement around electrical connectors or modules. Hypothesis: The issues are likely caused by water affecting the electrical connections or modules associated with the camera system. This hypothesis is supported by the cameras' behavior correlating with changes in the vehicle's position and the presence of water. Recommendation: A thorough inspection of the camera system's connectors and modules is recommended, with particular attention to waterproofing and potential areas where water might collect and impact electrical components. Attached Evidence: The attached document contains pictures illustrating the camera issues as observed during the malfunction. These images were taken immediately after the intense rain when the vehicle was put into reverse and during the subsequent camera failures. [XXX] [XXX] [XXX] Solon, Ohio [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11598356 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

Faulty Sunroof flooded interior while driving. Dealers and mechanics say it is a known problem. Dangerous to drive while water is running down the driver and passengers. No warnings prior.

NHTSA complaint #11590238 — an unverified report by a vehicle owner.