UNKNOWN OR OTHER
The telematics module aka OnStar, doesn’t not work.
NHTSA complaint #11729570 — an unverified report by a vehicle owner.
10 of the 241 complaints about the 2022 GMC Yukon are about the other systems — 4% of everything reported for this model year.
10
Complaints
0
Crashes
0
Fires
0
Injuries
Filed with NHTSA, in their own words.
UNKNOWN OR OTHER
The telematics module aka OnStar, doesn’t not work.
NHTSA complaint #11729570 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
When initially turning the vehicle on for the day and turning on the heater, the cabin fills up with exhaust fumes odor. This also happens while the car is idling and not moving. Have taken it to the dealership and they do not know how to proceed or what is wrong with it.
NHTSA complaint #11721242 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
Gateway system module failed during the L87 recall service.The major L87 recall (ECM update) is a major, high-load software update that frequently causes the Gateway Module to "brick" or stop communicating during the update process resulting in failed module immediately following the service. (TSB) speak to this, The L87 recall is a safety-critical repair, a failure of a module directly caused by this repair should be covered under a recall warranty or GM warranty. Safety can be affected as warning lights will not work due to this failure. Timeline of events. As soon as warranty service was completed before leaving bay lights were not working like Onstar etc, app wouldnt connect to car, 1-2 hours after leaving service engine light came on in car. Never had an engine light on before. Took back to dealer who said it was a computer issue they corrected it. 2 hours later engine light was back on. My car has been at the dealer since Monday when they called to say the GSM had internal failure and wanted to charge me to replace it despite this internal failure being in response to the warranty service that was provided, There are Technical service bulletins about this issue, this has been a known issue with GM vehicles, My timeline shows strong evidence that the failure is a direct result of the recall repair. There is GM TechLink documentation that these modules can be ruined if the update process creates a high load. GM needs to extend the GSM repair/recall or extend coverage for this repair when this happens. This is just another thing GM is not taking responsibility for.
NHTSA complaint #11720669 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
On Star module quit working in our Yukon, which in turn makes it useless to have any of the safety features. On Star and GM know this is an ongoing problem, but no recall has been issued. Neither company will repair unless an $1100 fee is paid. Why install On Star if you know it will malfunction. Since there is a monthly service fee I think they need to make sure the vehicle has the correct parts.
NHTSA complaint #11717049 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
- Rearview camera system (backup camera) which is malfunctioning increasing risk of a collision and safety concern. - Yes it can be available for inspection upon upon request. - Problem was reported to dealer 4/15/25 for inspection on 4/24/25 - Vehicle has not been reported to manufacturer, police, insurance representatives as it is scheduled to be checked by GMC dealer who claims there are no outstanding recalls on vehicle when it is the same known problem on other 2022 GMC Yukons (SLT) and others. - No warning lights appeared prior to camera malfunctioning.
NHTSA complaint #11654679 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
MY ONSTAR MODULE CRASHED. I CANT USE ANY OF MY FEATURES. WHAT IF IM IN A WRECK? I PAID SO MUCH MONEY FOR THIS CAR ONLY FOR IT TO CRAP OUT LIKE THIS. NOT TO MENTION THE PART IS ON BACK ORDER AND HAVE NO IDEA WHEN IT WILL COME IN!!
NHTSA complaint #11645378 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
My vehicle was 8 months old and it completely stopped with no warning going down the interstate, I was in the left lane and the vehicle locked up, engine and all leaving me stranded in the left lane on a busy interstate. When the engine quits, there is absolutely no way to get the vehicle into neutral to get it to a safe location. When this happened I was almost hit by an 18 wheeler . After having the vehicle towed to the dealership, they informed me the engine was seized. It took 3 months to get an engine from GM, they finally got the engine in, started it up in the shop, it apparently ran for about 15 minutes before losing oil pressure. At that time they shut the vehicle off, pulled the oil filter, found metal shavings in it and GM told the dealer to order another engine. But there were no engines available. The dealership finally notified me 3.5 months later that they finally received an engine and were working on installing it. I finally got my vehicle back after more than 6 months at the dealership and it was on its 3rd engine. I drove the vehicle for almost 2 years before the Same thing happened, the vehicle locked up on the highway and I had to have it towed. It has taken the dealer over a month to diagnose the problem and called to inform me the engine had seized up again. This will be the fourth engine in a 2022 GMC Yukon AT4. Besides the issue of the engines going bad, it is a severe safety issue that the vehicle will completely lock up on the highway with no way to move it. Twice I have almost been in a serious accident because of this.
NHTSA complaint #11644368 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
this yukon is leaking water into the cabin and mold has developed. i do not know when this issue started but i noticed the mold under the passenger rubber mat on 8/26/23. i contacted the local dealer, koon's gmc and they told me that they would charge me to just look at the car even though it is under a bumper to bumper 3 year warranty. the dealer was unable to locate the source of the leak, so nothing was fixed. i have been in touch with a gmc representative and she hasn't any useful information. the development of mold in the car is hazardous to our family and this should be looked into by the government.
NHTSA complaint #11543108 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
On September 9th at approximately 5:00 pm, my wife and I left Augusta and headed to Atlanta to attend an event. While driving highway speeds of about 70-80mph, the vehicle began to decelerate rapidly and then shifted itself into neutral gear. Unable to shift back into drive, I was forced to maneuver my slowing vehicle onto the shoulder of the highway, placing myself and my wife in danger of colliding with the other vehicles who were still travelling at highway speeds. After pulling over onto the shoulder, I was able to shift the vehicle into park and turn it completely off. After a few minutes, I turned the vehicle back on and integrated back into traffic. Approximately 20 minutes later, the vehicle began to have trouble accelerating and I was unable to exceed 65mph on a highway where the speed limit was 70mph, and the other vehicles were exceeding that. My wife and I were sitting ducks in Atlanta traffic. I once again planned to pull the vehicle over when it suddenly made a loud noise and began to vibrate violently. From the far left lane, I found myself fighting with a vehicle that refused to accelerate and was now becoming uncontrollable. I managed to take the next exit, and parked the vehicle. After turning off the vehicle, I waited a few moments and tried to start it again. The vehicle did start, but continued to vibrate aggressively, as well as make loud clunking and squeaking sounds from under the hood. There was also a smell of something burning. For our safety, my wife and I exited the vehicle, as it had been rendered completely inoperable. I was forced to have the vehicle towed. The vehicle is currently at John Miles Chevrolet Buick GMC in Conyers, GA. (678)374-4695. The dealer has not confirmed the problem. No inspection has been done to date. When to vehicle shifted to neutral I believe the only warning light said "Conditions not correct for shifting". It only appeared when the vehicle shifted into neutral.
NHTSA complaint #11484699 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
The heads up display starting with the 2022 model removed the colored lane departure warning from the sides of the road graphic that is in line with the road and moved it to a very small display to the left side of the driver's field of view. Now to see the lane departure warning requires a shift of the driver's view to the left and a head tilt if wearing progression bifocals. On prior year models the colored warning provided an early alert well before the seat vibrates as the warning. Taking my vision off the road caused me to come up on a very slow moving car that required the automatic braking to slow my vehicle
NHTSA complaint #11455742 — an unverified report by a vehicle owner.