FaultScore report
Owners have filed 10 complaints about the 2015 Harley-Davidson Flhtcutg with NHTSA between 2017 and 2022. The largest single group is the engine & cooling. Across this model's run it ranks 4 of 4 worst.
FaultScore 71/100
Higher is worse. Measured against the other years of the Harley-Davidson Flhtcutg.
How this is worked out10
Complaints
1
Crashes reported
1
Fires reported
0
Injuries reported
21,880 mi
Median mileage at failure
Half of reported failures happened before this
86%
Failed under 36,000 miles
Inside a typical bumper-to-bumper warranty
The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.
Click any bar to open that year's report.
Every complaint is filed against a part. Follow any row for the complaints about that part alone.
0 crashes, 1 fires · median 22,742 mi
Median failure at 21,880 miles
1 crashes, 0 fires · median 30,940 mi
Odometer readings owners gave when they filed. About half of all complaints include one.
A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.
Reports where the owner recorded a crash, a fire, an injury or a death.
SERVICE BRAKES
DESCENDING A DOWNHILL 20MPH ROAD THAT MERGED FROM THE LEFT . REAR BRAKES FAILED AND LOST CONTROL , SIDESWIPING A GUARD RAIL ON THE RIGHT SIDE OF VEHICLE . NO SEVERE PERSONAL INJURIES, BUT EXTENSIVE DAMAGE TO MOTORCYCLE ( HD TRIKE )
NHTSA complaint #11340502 — an unverified report by a vehicle owner.
ENGINE
FIRST INCIDENT 2015, LOG IN EST 100 MILES, MC STARTED SMOKING. DEALERSHIP CHECKED OUT NO PROBLEMS. SECOND INCIDENT ENGINE LOST POWER DOWN TO 35MPH COULD NOT GO HIGHER, DEALERSHIP FIXED PUT NEW CLUTCH NO CHARGE. THE THIRD TIME, IT REPEATED LOST POWER AGAIN SMOKE & BURNING INSIDE ENGINE AREA THE CLUTCH WAS OUT HAD TO BE TOWED. THIS THIRD TIME THE DEALERSHIP REFUSED TO FIX, I HAD ONLY 2100 MILES LOG AND CHARGED ME $500. THE GENERAL MANAGER TOOK ME ON A ROAD TEST TO CHECK MY SHIFTING. HIS CONCLUSION WAS A DEFECTED CLUTCH PROBLEM WHICH THEY FIXED . BUT THEY DID NOT REFUND ME. I NOW HAVE 5,000 MILES ON MY MC WITHOUT ANY PROBLEMS SO FAR SO IT WAS A DEFAULTED CLUTCH PROBLEM ON A BRAND NEW BIKE WHICH SHOULD HAVE BEEN COVERED UNDER THE RECALL.
NHTSA complaint #10954042 — an unverified report by a vehicle owner.
In the owners' own words, exactly as filed with NHTSA.
ENGINE AND ENGINE COOLING
The contact owns a 2015 Harley-Davidson FLHTCUTG Tri Glide Ultra Classic. The contact stated while riding 70 MPH, the check engine and coolant temperature warning lights illuminated. The contact pulled over to allow the motorcycle to cool down. The motorcycle cooled down and operated normal; however, the check engine warning light remained illuminated. The contact stated that the failure occurred twice. The motorcycle was taken to the dealer to be diagnosed. The contact stated that the water pump was replaced; however, the failure recurred. The dealer was contacted and stated that they were made aware about the water pump failure and that there was no recall regarding the failure. The manufacturer was not contacted. The failure mileage was 23,605.
NHTSA complaint #11471582 — an unverified report by a vehicle owner.
ENGINE
The contact owns a 2015 Harley-Davidson FLHTCUTG Tri Glide Ultra Classic. The contact stated while riding 70 MPH, the check engine and coolant temperature warning lights illuminated. The contact pulled over to allow the motorcycle to cool down. The motorcycle cooled down and operated normal; however, the check engine warning light remained illuminated. The contact stated that the failure occurred twice. The motorcycle was taken to the dealer to be diagnosed. The contact stated that the water pump was replaced; however, the failure recurred. The dealer was contacted and stated that they were made aware about the water pump failure and that there was no recall regarding the failure. The manufacturer was not contacted. The failure mileage was 23,605.
NHTSA complaint #11471582 — an unverified report by a vehicle owner.
SERVICE BRAKES
DESCENDING A DOWNHILL 20MPH ROAD THAT MERGED FROM THE LEFT . REAR BRAKES FAILED AND LOST CONTROL , SIDESWIPING A GUARD RAIL ON THE RIGHT SIDE OF VEHICLE . NO SEVERE PERSONAL INJURIES, BUT EXTENSIVE DAMAGE TO MOTORCYCLE ( HD TRIKE )
NHTSA complaint #11340502 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
BRAKE LIGHT COMES ON AND STAYS ON WHILE IDLING AND RIDING.COOLING LIGHT COMES ON AT IDLE AND WHILE RIDING.ALL COOLING PARTS HAVE BEEN REPLACED ,COOLING SENSOR, THERMOSTAT,WATER PUMP AND CAP BUT NO CODE IS THROWN
NHTSA complaint #11123138 — an unverified report by a vehicle owner.
ENGINE
BRAKE LIGHT COMES ON AND STAYS ON WHILE IDLING AND RIDING.COOLING LIGHT COMES ON AT IDLE AND WHILE RIDING.ALL COOLING PARTS HAVE BEEN REPLACED ,COOLING SENSOR, THERMOSTAT,WATER PUMP AND CAP BUT NO CODE IS THROWN
NHTSA complaint #11123138 — an unverified report by a vehicle owner.
SERVICE BRAKES
BRAKE LIGHT COMES ON AND STAYS ON WHILE IDLING AND RIDING.COOLING LIGHT COMES ON AT IDLE AND WHILE RIDING.ALL COOLING PARTS HAVE BEEN REPLACED ,COOLING SENSOR, THERMOSTAT,WATER PUMP AND CAP BUT NO CODE IS THROWN
NHTSA complaint #11123138 — an unverified report by a vehicle owner.
EXTERIOR LIGHTING
MY HEADLIGHT IS GETTING HAZED OVER
NHTSA complaint #11084445 — an unverified report by a vehicle owner.
VEHICLE SPEED CONTROL
CLUTCH PRESSURE PLATE AFTER 18,000 MILES THEY MUST BE REPLACED
NHTSA complaint #10994922 — an unverified report by a vehicle owner.
UNKNOWN OR OTHER
CLUTCH PRESSURE PLATE AFTER 18,000 MILES THEY MUST BE REPLACED
NHTSA complaint #10994922 — an unverified report by a vehicle owner.
ENGINE
FIRST INCIDENT 2015, LOG IN EST 100 MILES, MC STARTED SMOKING. DEALERSHIP CHECKED OUT NO PROBLEMS. SECOND INCIDENT ENGINE LOST POWER DOWN TO 35MPH COULD NOT GO HIGHER, DEALERSHIP FIXED PUT NEW CLUTCH NO CHARGE. THE THIRD TIME, IT REPEATED LOST POWER AGAIN SMOKE & BURNING INSIDE ENGINE AREA THE CLUTCH WAS OUT HAD TO BE TOWED. THIS THIRD TIME THE DEALERSHIP REFUSED TO FIX, I HAD ONLY 2100 MILES LOG AND CHARGED ME $500. THE GENERAL MANAGER TOOK ME ON A ROAD TEST TO CHECK MY SHIFTING. HIS CONCLUSION WAS A DEFECTED CLUTCH PROBLEM WHICH THEY FIXED . BUT THEY DID NOT REFUND ME. I NOW HAVE 5,000 MILES ON MY MC WITHOUT ANY PROBLEMS SO FAR SO IT WAS A DEFAULTED CLUTCH PROBLEM ON A BRAND NEW BIKE WHICH SHOULD HAVE BEEN COVERED UNDER THE RECALL.
NHTSA complaint #10954042 — an unverified report by a vehicle owner.