191 of the
331 complaints about the 2023 Honda Civic are about the
steering — 58% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
10,000 miles.
steering feels sticky & i have to apply force just to keep the steering wheel centered when traveling at a high rate of speed as it feels as if the steering wheel is stuck causing me to over correct my steering. when driving through a curve, my steering wheel gets stuck and i can let go of the wheel and it will remain in place. this happens every single time i drive. i have taken my car to the dealership when the recall came out and it was "fixed" temporarily however the issue has since returned. ive informed honda and they state it's my alignment.
NHTSA complaint #11738321 — an unverified report by a vehicle owner.
at 800 milesBraintree, MA
STEERING
The contact owns a 2023 Honda Civic. The contact stated that there was a lot of play in the steering wheel while driving. The vehicle was taken to the dealer, and the VIN was included in NHTSA Campaign Number: 23V704000 (Steering). During the visit, it was determined that the steering rack did not need to be replaced. The recall was marked closed and the contact noticed that there was still a lot of play in the steering rack. The vehicle was returned to the dealer to be diagnosed, and it was determined that the steering rack had failed and needed to be replaced. The vehicle was not repaired because the VIN was no longer under recall. The manufacturer was not made aware of the issue. The failure mileage was approximately 800.
NHTSA complaint #11731499 — an unverified report by a vehicle owner.
Largo, FL
STEERING
I bought a 2023 Honda Civic Sport from Carvana four months ago. Ever since I bought the car I have been experiencing sticky steering and rattling in the front of my car. It is constant, and even worse at high speeds. I had it diagnosed at Honda, and the Power Steering Rack needs replaced. As far as I can tell from all of my research online this is a KNOWN issue with my vehicle, but there is no recall on the issue yet. My vehicle is out of warranty, and the dealer wants to charge me $4000 for the new part. That’s an astronomical amount of money for someone to pay, when 1.6 Million vehicles are experiencing the same issue. I don’t have $4k laying around to just drop to replace my steering rack. There is also an ongoing lawsuit against Honda, for the issues with their steering racks. Every mechanic I have spoken to, says the steering rack should not need replaced on a 2023, with only 66,000 miles.
NHTSA complaint #11731682 — an unverified report by a vehicle owner.
Sparks Glencoe, MDCrash1 injured
STEERING
NHTSA SAFETY COMPLAINT – VEHICLE DEFECT Vehicle Information Year: 2023 Make: Honda Model: Civic Component: Steering System Recall Received: Yes – January 2024 Description of the Problem In January 2024 I received a manufacturer recall notice regarding a steering defect on my 2023 Honda Civic. Prior to and after the recall notice, I experienced repeated steering failures including the steering wheel becoming loose, binding, locking during turns, and causing the vehicle to move in the opposite direction of steering input. I reported these issues numerous times to Anderson Honda. Despite being placed on a waiting list for over one year, no effective repair was completed until April 2025. After the recall repair was performed in April 2025, the steering defect continued. The steering wheel still becomes loose, binds during turns, and intermittently locks, causing unpredictable directional control. Incident Resulting From Defect On August 10, 2025, the unresolved steering defect caused a motor vehicle accident when the steering wheel locked and pulled the vehicle in the wrong direction during a turn. I sustained injuries to my neck, head, and back. My insurance carrier (GEICO) paid approximately $11,000 for vehicle body damage repairs related to this crash. Current Status / Ongoing Safety Risk As of January 2026, the steering defect has not been resolved and continues to occur. On January 14, 2026, the steering wheel again abruptly bound and shifted left while turning, this time with my son present in the vehicle, placing us in immediate danger. Honda Corporate has been notified and a case is currently open; however, no permanent repair has been completed and the vehicle remains unsafe to operate. Why This Is a Safety Concern This defect causes sudden loss of steering control and unpredictable vehicle direction. This presents a serious and ongoing risk of collision, injury, or death to myself, my passengers, and other motorists.
NHTSA complaint #11711139 — an unverified report by a vehicle owner.
at 57,000 milesFlorida City, FL
STEERING
The contact owns a 2023 Honda Civic. The contact stated that while driving at an undisclosed speed, the steering wheel seized. There was no warning light illuminated. The contact stated that the steering wheel was stiff and unexpectedly swerved from left to right. The contact previously received notification of NHTSA Campaign Number: 23V704000 (Steering). The vehicle was taken to the dealer, where it was diagnosed that the worm gear spring had failed and needed to be replaced. The vehicle was repaired, and grease was added to the worm gear replacement. The dealer informed the contact that the power steering rack had failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 57,000.
NHTSA complaint #11705429 — an unverified report by a vehicle owner.
San Jose, CA
STEERING
There is a recall regarding my Honda 2023 that has not been fixed and I did not know about.
NHTSA complaint #11695517 — an unverified report by a vehicle owner.
Genoa City, WI
STEERING
I have received 2 recalls regarding my steering rack. I did have the gear box worm wheel spring replaced but that did not solve the problem my steering was sticking, hard to turn , clunking it would veer off to the right. I took it back to Honda dealer and was told it was dangerous to drive my whole power steering rack needed to be be replaced but Honda said it was not part of the recall I had to pay for the repair. They did give me a discount but my car experienced all the system under the recall to replace the power steering. My Honda is a 2023 and I had to pay over $2000 to have fixed. I would like to know why my car is not included in this recall.
NHTSA complaint #11694612 — an unverified report by a vehicle owner.
Mckinney, TX
STEERING
when driving the steering gets stuck and have to abruptly jerk the steering wheel to get it unstuck, this is related to Recall Number23V-704 and Honda is refusing to replace the steering rack and pinnion as resomended by my local honda dealer.
NHTSA complaint #11686510 — an unverified report by a vehicle owner.
Plainsboro, NJ
STEERING
I received a recall notice for my vehicle in November 2024, and immediately called Honda to schedule an appointment for repair. My original date for the recall repair was scheduled for 12/7/24. Days before the repair was scheduled to take place, Honda called me to cancel my appointment and claimed that they did not have the available parts needed to complete the job. I asked to reschedule my appointment and the dealer refused, claiming that parts were back-ordered. I was told that they would call me during the first week of January 2025 to reschedule. When the dealer did not reach out to me, I called them several times and left messages. My calls were not returned. Finally, I was able to get someone from the Parts Department on the phone, who claimed that there was a national back-order on the necessary parts for the repair. I expressed concern for my safety as my steering wheel has been locking up for the past several months, but was told that there was nothing I could do but wait. It is now March 2025, 4 months after I received the recall notice, and I am still without an appointment. Despite my repeated appeals for help, Honda continues to endanger my family and me by refusing to repair my vehicle in a timely manner.
NHTSA complaint #11645880 — an unverified report by a vehicle owner.
Newark, NJ
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact called another local dealer, Route 22 Honda (75 US-22, Hillside, NJ 07205). The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11643297 — an unverified report by a vehicle owner.
at 38,000 milesKernersville, NC
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the vehicle was difficult to steer. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000. Parts distribution disconnect.
NHTSA complaint #11642820 — an unverified report by a vehicle owner.
at 58,000 milesCanton, GACrash2 injured
STEERING
The contact owned a 2023 Honda Civic. The contact stated that while driving on a neighborhood street at 20 MPH when the steering wheel became difficult to maneuver and the vehicle began to drift to the right causing the contact to crash into a mailbox. No warning lights were illuminated. There was property damage to the mailbox. The vehicle came to a stop upon crashing into the mailbox. The air bags deployed. The vehicle was towed to a local junkyard. A police report was filed. The vehicle was destroyed. The contact stated that she and her son were injured and that he was seated in the front passenger seat. Nobody outside of the vehicle was injured. The contact sustained injuries to her back, shoulders, and arms, and her son sustained injuries to the head. Medical treatment was needed for the injuries of both the contact and her son. The local dealer was not contacted, therefore the vehicle was not diagnosed as insurance declared the vehicle a total loss. The contact believed that NHTSA Campaign Number: 24V744000 (STEERING) was related to the failure. The manufacturer was notified of the failure. The approximate failure mileage was 58,000.
NHTSA complaint #11641160 — an unverified report by a vehicle owner.
Murfreesboro, TN
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11638734 — an unverified report by a vehicle owner.
Stratford, CT
STEERING
I got a recall notice in Nov,2024 for my 2023 Honda civic, I called the Honda dealer to make an appointment to get my car fixed,The gentleman told me I can't make my appt now he told me I gotta wait because he doesn't have what they need to fix it, he also said I would get another notification about my car's recall..Here it is Jan,2024 still nothing.The parts that got recalled on my car is nothing to sit around and wait,It's dangerous to take a chance on me driving and my EPS does what the recall said can happen.How long does a dealer have to fix a customer's recall its been months and 1 wk.
NHTSA complaint #11634046 — an unverified report by a vehicle owner.
Los Angeles, CA
STEERING
I am writing to report a critical safety concern regarding the recall of the steering system on my 2023 Honda Civic Sport Hatchback. Honda has informed me that the repair will not be available until July 6, 2025—an unacceptably long delay for such a dangerous issue. This delay forces me to choose between risking a potential steering failure while driving or being without reliable transportation for months, despite this being a new vehicle. I request that the NHTSA take immediate action to: Require Honda to expedite repairs. Ensure they provide temporary solutions like loaner vehicles or rental reimbursements. This issue poses a serious safety risk to drivers, passengers, and others on the road. I urge you to investigate and hold Honda accountable for addressing it promptly. Thank you for your attention.
NHTSA complaint #11633708 — an unverified report by a vehicle owner.
Columbia, SC
STEERING
The steering wheel jerks when driving.
NHTSA complaint #11632804 — an unverified report by a vehicle owner.
at 20,000 milesNorton, MA
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving approximately 60 - 65 MPH, the steering wheel seized. The following days later while driving at various speeds, the steering wheel started pulling to the left and right and then seized. The contact manipulated the steering wheel with more force than normal and was able to properly steer the vehicle. The dealer was contacted and informed the contact that it might be several months before parts became available. The manufacturer was not made aware of the failure. The failure mileage was 20,000. Parts distribution disconnect.
NHTSA complaint #11628747 — an unverified report by a vehicle owner.
Mcchord afb, WA
STEERING
no honda dealership in vicinity of my location has the part on order. I do not feel safe driving this car let alone i am unable to trade the car in due to it still having a active recall.
NHTSA complaint #11628456 — an unverified report by a vehicle owner.
Sylmar, CA
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was not yet available. The contact stated that the dealer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were available. The contact was advised to contact the general manager at the dealer for further assistance. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11627579 — an unverified report by a vehicle owner.
Saint Charles, IL
STEERING
The contact owns a 2023 Honda Civic. The contact received notification of NHTSA Campaign Number: 24V744000 (Steering); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
NHTSA complaint #11627224 — an unverified report by a vehicle owner.
Katy, TX, TX
STEERING
Honda reported a safety recall on this vehicle. Our situation is that the vehicle has been in our garage (in Texas) waiting for my grandson (who was on deployment) to return home and has not been driven. I called the local dealership only to be told that Parts are not available, I proceeded to call Honda and was told the parts were limited (so therefore there are parts available) for those that have experienced a problem. With the recall issue and the Safety Risk involved, I believe that Honda should make diagnostics available to the owners of this model. The issue is a manufacturing problem occurring in production, and it is not a window motor issue or a door/hatch back door problem, this is mechanical and as stated on your website, this has a POTENTIAL INCREASE IN THE RISK OF A CRASH OR INJURY. My grandson will be driving back from Texas to Yuma Arizona (1341 miles/19-hour drive) through a lot of baron highway. I am fearing that something could happen on his journey and could have been avoided if the vehicle was allowed to be diagnosed. I have contacted Honda and Dealership with not empathy from either one. I wish to file this complaint as a precaution if anything were to happen.
NHTSA complaint #11626122 — an unverified report by a vehicle owner.
Sylmar, CA
STEERING
I have been having problems with my steering wheel. I took my car in September 14th for steering problem. The associate said it’s the alignment without checking the car I asked to first assess my car before assuming the issue. He called me saying it would be $180, I said I would go elsewhere and he asked if I was going somewhere else and how much were they charging I said $80 and he said he would do it for that price. I get it done and I’m still experiencing the same issue. I was told to wait a little to see if the issue would go away and a month passes and I still am experiencing the same issue. My car is pulling, sticking and hard to turn the wheel when driving. I take it back in October and he mentions it’s a recall. I said well I am experiencing the same issue as I would when I first brought it in and he said well you needed an alignment. I have had this vehicle for only ONE year and was told I did not need an alignment done. I have not been able to drive my car for over a month. I was driving on the freeway and my wheel locked and I almost got into a car accident. This is a safety hazard that has caused me to be without a car. I have been going back and forth with Honda of America and the finance team because I have been paying for a car for 2 months that has not been drivable.
NHTSA complaint #11624309 — an unverified report by a vehicle owner.
Bronx, NY
STEERING
Dear Honda Customer Support Team, I want to address an urgent safety concern with my 2023 Honda Civic, which has been affected by the recent recall (NHTSA Recall Number: 24V-744, MFR Campaign ID: SJS) issued on October 3, 2024, for 2022-2025 This recall addresses a defect in the steering gearbox worm wheel, which can swell during use, resulting in a reduced grease film thickness between the worm wheel and worm gear. Additionally, the worm gear spring preload was set too high, increasing friction and causing the steering to become resistant. This defect can create dangerous driving conditions, significantly raising the risk of a crash or injury. On multiple occasions, I have experienced instances where the steering has become unresponsive, effectively “locking up” while driving. These occurrences have been extremely distressing, impacting my confidence in the vehicle's safety and contributing to substantial mental distress. Additionally, I have noticed recurring issues with the Electronic Power Steering (EPS) system, such as electrical malfunctions that cause the car to stall unexpectedly, activate the automatic stop feature, and produce erratic sensor behavior. I have reported these concerns to my dedicated dealership, but unfortunately, the issues remain unresolved. On November 2, 2024, I brought my vehicle to White Plains Honda at 61 Bank Street, White Plains, New York 10606, after scheduling my appointment two weeks in advance. However, I was informed that the replacement part required to resolve the steering gearbox defect is on backorder with no confirmed availability date. Considering the safety risks associated with driving my vehicle in its current state, I am deeply concerned about the indefinite delay in repairs. Given the critical nature of these safety concerns, I am formally requesting an immediate replacement vehicle to ensure my safety and that of my passengers.
NHTSA complaint #11623264 — an unverified report by a vehicle owner.
Flushing, NYCrash
STEERING
The steering wheel start shaking, delayed, hard to steer because it was stiff. I had gotten into a collision on the freeway due to not being able to control the steering wheel. There no other vehicle involved in the accident. On October 5th 2024, the recall was issued but I didn’t receive any warnings till I went online to do research. Honda did not reach out in an orderly fashion. The police and my insurance company were both there to aid the situation. There was no warning lamps at all. My vehicle is currently at LIA Honda located in Albany, NY. It has been 2 weeks since I called to file case with Honda’s Headquarters and still have not been assisted.
NHTSA complaint #11621937 — an unverified report by a vehicle owner.
Staten Island, NY
STEERING
Incident: Recall Non-Performance. NHTSA Recall Number 24V-744 MFR CAMPAIGN ID: SJS CAMPAIGN DESCRIPTION: 2022-25 Civic EPS Grbx Greasing Saf Rec RECALL DATE: 10/03/2024 For this Vehicle VIN, [XXX] states: "If you conducted your search by VIN (which it was) please take immediate action to have your vehicle repaired, as your safety may be at risk." On October 13, 2024 I made an appropriate Service appointment with the selling dealer for October 22, 2024 @ 8am. Dealer Service appointment website indicates (as of 10/13/2024) 1active recall "Your Vehicle Has an Active Recall" (in RED)." 2022-25 EPS GRBX Greasing Saf Rec Recall Code 24-119:6jP00 They have all my contact info. On October 22, 2024 8am I arrived at the Dealer Service dept and attempted to Check In for the recall. At that time Dealer Service turned me away and instructed me to leave the facility with the vehicle. No recall was performed. Dealer Service offered no rescheduling. I have taken immediate and appropriate action to have the vehicle repaired. If Honda does not wish to perform the NHTSA/Honda Recall please instruct Honda to "Buy Back" the vehicle since Honda has, by dishonoring its own Recall, taken responsibility. Thank you. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11621645 — an unverified report by a vehicle owner.
Palmdale, CA
STEERING
Called dealership on 10/21/24 to make appointment for repair on recall was advised no parts still waiting on honda to send in parts
NHTSA complaint #11621396 — an unverified report by a vehicle owner.
Aberdeen, MD
STEERING
I was driving at highway speeds and my steering wheel started to "stick". It also started "sticking" when turning slightly. In order to stop the steering from sticking I had to make drastic steering adjustments. This puts not only myself but others at risk because it lessens the control I have of the vehicle. As this issue started happening more and more I took the vehicle to the dealership multiple times in order to find out and fix what the problem was. The dealership would never drive the car long enough to replicate the issue as it usually begins after driving for about 30 - 45 minutes.
NHTSA complaint #11619056 — an unverified report by a vehicle owner.
San Diego, CA
STEERING
2023 Honda Civic Hatchback Sport Steering is 'sticky,' making it difficult to make minor adjustments while driving. Each time any move is made with the steering wheel, it is like it has to 'break free' from being stuck. This happens almost all the time over 40-45 mph, regardless of the driving mode. The issue is getting worse the more I drive. Honda sites show no open recalls for my specific car. This 'Sticky Steering' issue is purportedly attributed to possible defects in STEERING GEAR BOX, WORM GEAR, WORM WHEEL, WORM WHEEL TEETH components. I will be addressing this safety issue with a local Honda dealer.
NHTSA complaint #11618695 — an unverified report by a vehicle owner.
Tucson, AZ
STEERING
Power steering rack replacements still defective causing safety concerns while driving.. Have to fight electronic steering, at high speeds steering wheel becomes more difficult to control.
NHTSA complaint #11617718 — an unverified report by a vehicle owner.
Staten Island, NY
STEERING
The steering wheel got stuck several times and there was a noise when turning. It was extremely dangerous and needed to be recalled for repair urgently.
NHTSA complaint #11615518 — an unverified report by a vehicle owner.