103 of the
603 complaints about the 2004 Honda Cr-V are about the
airbag system — 17% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
105,708 miles.
The contact owns a 2004 Honda CR-V. The contact stated that while driving at an undisclosed speed, the SRS warning light was illuminated. The vehicle was taken to the dealer; however, the vehicle was not inspected, diagnosed, or repaired. The contact stated that the SRS warning light remained illuminated. The manufacturer was not made aware of the failure. The failure mileage was approximately 156,000.
NHTSA complaint #11723392 — an unverified report by a vehicle owner.
Springfield, MO
AIR BAGS
While cruising down a standard roadway around 40 mph, the passenger side/seat airbag randomly deployed for no apparent reason. The sound and shock of the airbag deployment nearly caused me to lose control the vehicle because it was so loud and unexpected.
NHTSA complaint #11592363 — an unverified report by a vehicle owner.
East Elmhurst, NY
AIR BAGS
Honda is not honoring their commitment to make service available for the recalls on this vehicle, which includes the Takata airbag. I am attempting to make an appointment at my local Honda Dealer Paragon Honda in Woodside, NY on 6/28. There are no service appointments available through the end of December. I had the same problem about two years ago when I attempted to speak to a person at the dealership. They have made this impossible. Because I live in NYC it is not reasonable to commute to the next closest dealer because that would require bridges and tolls. This is unaccaptable.
NHTSA complaint #11422696 — an unverified report by a vehicle owner.
Riverside, CA
AIR BAGS
MY NAME IS [XXX] PHONE NUMBER [XXX] [XXX] THEN NUMBER TO MY VEHICLE ALSO ADDRESS ON THE VIN NUMBER [XXX] ID NUMBER [XXX] ISSUED STATE OF CALIFORNIA [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).
NHTSA complaint #11389657 — an unverified report by a vehicle owner.
Winston-Salem, NC
AIR BAGS
NOT A COMPLAINT BUT I HAD MY PASSENGER AIRBAG REPLACED JUNE 26, 2015. RECEIVED A NEW RECALL IN JULY 2015 BUT WAS TOLD IT DID NOT APPLY THAT IT WAS COVERED IN THE JUNE 2015 REPAIRS. JUST NEED TO VERIFY IF THE RECALL IS A RECALL OF THE RECALL. CONFUSED YET?
NHTSA complaint #11349795 — an unverified report by a vehicle owner.
at 160,000 milesAlameda, CACrash1 injured
AIR BAGS
I WAS INVOLVED IN A HIGH SPEED MOTOR VEHICLE ACCIDENT ON CA980. THE AIRBAGS DID NOT DEPLOY. I BROUGHT MY HONDA CRV IN FOR RECALL FOR THE AIRBAGS IN ~JAN 2020 TO GET THIS RECALL FIXED, SO I DO NOT KNOW WHAT HAPPENED.
NHTSA complaint #11319670 — an unverified report by a vehicle owner.
Urbandale, IA
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED A RECALL NOTICE REGARDING NHTSA CAMPAIGN NUMBER: 19V501000 (AIR BAGS). THE CONTACT TOOK THE VEHICLE TO SMART HONDA DES MOINES (11206 HICKMAN RD, DES MOINES, IA 50325, 515-253-3040) TO BE SERVICED FOR THE RECALL. THE CONTACT WAS THEN INFORMED THAT DUE TO A DEFECTIVE STUD, THE ENTIRE AIR BAG MODULE NEEDED TO BE REPLACED. THE DEALER ATTEMPTED TO ORDER THE PART FROM ANOTHER DEALER; HOWEVER, THE DEALER WOULD NOT RELEASE THE PART. THE DEALER ATTEMPTED TO RETRIEVE THE NEEDED PART FROM VARIOUS DEALERS AND MANUFACTURERS, BUT WAS UNSUCCESSFUL. THE DEALER DID NOT PROVIDE AN OFFICIAL TIMEFRAME AS TO WHEN THE PART WOULD BE AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS REPAIRED. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *PM
NHTSA complaint #11269127 — an unverified report by a vehicle owner.
at 144,000 milesPort Washington, WICrash2 injured
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V.THE CONTACT STATED THAT WHILE DRIVING AT 40 MPH, A DEER WALKED IN FRONT OF HER VEHICLE WITHOUT WARNING. WHILE TRYING TO AVOID THE DEER, THE VEHICLE VEERED DOWN TWO EMBANKMENTS, HIT SEVERAL TREES, AND ROLLED OVER. THE AIR BAGS FAILED TO DEPLOY DURING THE INCIDENT. THE CONTACT SUSTAINED MINOR INJURIES AND A FEW ABRASIONS. THE PASSENGER SUSTAINED SEVERE CUTS TO THE RIGHT SIDE OF HIS BODY AND HAD TO BE AIR LIFTED TO A LOCAL HOSPITAL. THE PASSENGER WAS TAKEN TO FROEDTERT HOSPITAL 9200 W WISCONSIN AVE, MILWAUKEE, WI 53226 414-805-3000 WHERE HE WAS TREATED FOR CUTS TO THE RIGHT FORE ARM AND UPPER ARM, FOREHEAD AND SHOULDER. THE CONTACT ALSO SOUGHT MEDICAL ATTENTION FOR HER INJURIES AT AURORA MEDICAL CENTER GRAFTON 975 PORT WASHINGTON RD, GRAFTON WI 53024 262-329-1000, WHERE SHE TREATED FOR THE REMOVAL OF GLASS FROM HER LEGS AND SCALP. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC AND THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 144,000. JO
NHTSA complaint #11246546 — an unverified report by a vehicle owner.
Raleigh, NC
AIR BAGS
TAKATA AIRBAGS MY 2004 HONDA CRV IS LISTED ON THE TAKATA AIRBAG RECALL LIST. PLEASE ADVISE.
NHTSA complaint #11245829 — an unverified report by a vehicle owner.
at 229,871 milesUkiah, CA
AIR BAGS
WHILE DRIVE UP A HILL THE RPM'S WHERE TO HIGH AN WOULDN'T RESPOND TO BRAKING
NHTSA complaint #11205332 — an unverified report by a vehicle owner.
at 140,000 milesNashville, TN
AIR BAGS
THE SAFETY RESTRAINT SYSTEM (SRS) DASHBOARD LIGHT COMES ON WHEN THE CAR IS STARTED AND REMAINS ON THE ENTIRE TIME THE CAR ENGINE RUNNING INCLUDING THE TIME THE CAR IS BEING DRIVEN.
NHTSA complaint #11122898 — an unverified report by a vehicle owner.
Manassas, VA
AIR BAGS
THE 04 HONDA CR-V IS LOCATED ON ST CROIX IN THE US VIRGIN ISLANDS. I HAVE BEEN TRYING TO GET THE AIRBAG REPLACED FOR TWO YEARS. AT PRESENT, THERE ARE NO DEALERS ON ISLAND SO HONDA KINDLY SUGGESTED THAT THE CAR BE REPAIRED IN PUERTO RICO OR FL!!! AM I SUPPOSED TO SHIP TO VIA AIR OR SEA? SAD...
NHTSA complaint #11090118 — an unverified report by a vehicle owner.
at 250,000 milesClaremont, CACrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA CR-V. THE CONTACT STATED THAT THE VEHICLE WAS INVOLVED IN A REAR END COLLISION WITH A SEMI-TRUCK. THE AIR BAGS DID NOT DEPLOY. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO A SALVAGE YARD AND DEEMED DESTROYED. THE CONTACT SUFFERED A CONTUSION AND MODERATE HEADACHES, WHICH REQUIRED MEDICAL ATTENTION. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 250,000.
NHTSA complaint #11080952 — an unverified report by a vehicle owner.
at 200,000 milesMaryland Heights, MO
AIR BAGS
TAKATA RECALL: I HAD TO PAY LABOR COSTS TO HAVE THE REPLACEMENT AIR BAGS INSTALLED. I ALSO DID NOT RECEIVE A LOAN VEHICLE WHILE MY CAR WAS IN THE SHOP ALL DAY BEING REPAIRED. I WAS TOLD I COULD RENT ONE OF THEIR VEHICLES. THE AIRBAG WAS REPLACED PRIOR TO IT BEING DEPLOYED BECAUSE OF CRASH OR ACCIDENT.
NHTSA complaint #11054067 — an unverified report by a vehicle owner.
Decatur, GA
AIR BAGS
TAKATA RECALL
NHTSA complaint #11044474 — an unverified report by a vehicle owner.
at 110,000 milesWashington, DC
AIR BAGS
(TAMARA INFLATORS) I WAS SENT A RECALL AND TOOK MY CAR IN TO THE DEALERSHIP. MY CAR WAS RETURNED IN TWO HOURS. THE NEST DAT THE SAME SRS INDICATOR WAS DISPLAYED ON THE DASH AS I BEGAN TO DRIVE AFTER THE ISSUE SHOULD HAVE BEEN REPAIRED OR REPLACED.
NHTSA complaint #11031428 — an unverified report by a vehicle owner.
at 145,000 milesErial, NJCrash1 injured
AIR BAGS
NO " TAKATA RECALL?" FOR MY 2004 HONDA CRV W/ FAULTY DRIVER + PASSENGER AIRBAGS?! THIS CAR SHOULD DEFINATELY BE ON THAT RECALL LIST BUT IS NOT!! WHY? ! I PURCHASED MY 2004 ONLY 9 MONTHS AGO FROM A DEALER. I WAS TRAVELING ON A HIGHWAY APPROACHING A RED LIGHT GOING APPROX 35- 40 MPH WHEN MY 2004 HONDA CRV HIT THE REAR OF ANOTHER CAR. MY DRIVER AIRBAG NEVER OPENED TO PROTECT ME YET MY PASSENGER AIRBAG INFLATED!? IRONICALLY, I WAS ALONE WITH NO PASSENGERS! BOTH FRONT AIRBAGS FAILED ME & WERE FAULTY! I FEEL THIS IS A MAJOR SAFETY HAZARD AND I WAS LUCKY TO GET OUT OF MY CAR ALIVE! I DON'T KNOW IF FAULT LIES WHOLLY WITH HONDA AND/OR TAKAKA OR W/ THE DEALER WHO SOLD ME THIS CAR? UNFORTUNATELY, I NOW OWN AN $8000 "TOTALED" CRV SITTING IN A JUNKYARD AND I'M W/O TRANSPORTATION TO MY JOB!
NHTSA complaint #11022449 — an unverified report by a vehicle owner.
Miami Gardens, FL
AIR BAGS
SRS LIGHT STAYS ON ALL THE TIME
NHTSA complaint #11004877 — an unverified report by a vehicle owner.
Cleburne, TX
AIR BAGS
SRS UNIT MALFUNCTION. SRS LIGHT STEADY LIT. VEHICLE HAS NOT BEEN IN A CRASH. RESULT IS THAT THE SRS WILL NOT FUNCTION AS DESIGNED IN A ACTUAL CRASH. SUSPECT PREMATURE FAILURE OF INTERNAL COMPONENTS OF THE SRS. HONDA WILL ONLY REPLACE AT OWNERS COST.
NHTSA complaint #10940316 — an unverified report by a vehicle owner.
Bronx, NYCrash3 injured
AIR BAGS
TAKATA RECALL - I WAS STOPPED ATTEMPTING TO MAKE LEFT TURN AND WAS SUDDENLY HIT FROM BEHIND CAUSING ME TO HIT A PARKED CAR IN FRONT OF ME. AIRBAGS DID NOT DEPLOY AND I CONSEQUENTLY HIT THE FRONT WINDSHIELD. CAR WAS TAKEN IN 9/2015 TO REPLACE AIRBAG. HAVE BEEN RECEIVING RECALL NOTICES RIGHT AFTER ACCIDENT FOR AIRBAG. ATTACHED IS THE PAPERWORK FOR 2015 RECALL AND ACCIDENT REPORT FROM THIS YEAR. RECALL NOTICE FOR 2016 IS ON PHONE.
NHTSA complaint #10916851 — an unverified report by a vehicle owner.
Newark, OH
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 15V370000 (AIR BAGS) HOWEVER, THE PART NEEDED TO PERFORM THE REPAIR WAS UNAVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS NOTIFIED OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #10888098 — an unverified report by a vehicle owner.
Wilmington, CA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V370000, 15V320000, AND 15V320000 (AIR BAGS). THE PART NEEDED FOR THE REPAIR WAS NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #10854923 — an unverified report by a vehicle owner.
at 158,000 milesDacula, GA
AIR BAGS
TL* TAKATA RECALL. THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT STATED THE SRS LIGHT REMAINED ILLUMINATED. AFTER FIVE TRIPS TO THE LOCAL DEALER FOR DIAGNOSTIC TESTING, THE FAILURE RECURRED. THE CONTACT STATED THAT THE VEHICLE WAS INCLUDED IN THREE DIFFERENT RECALLS WITHIN THE PAST FOUR YEARS. THE CONTACT DID NOT PROVIDE THE NHTSA CAMPAIGN NUMBERS, BUT STATED THAT THEY WERE ALL RELATED TO THE AIR BAGS. THE LOCAL DEALER WAS UNABLE TO DIAGNOSE OR REMEDY THE FAILURE. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 158,000.
NHTSA complaint #10838052 — an unverified report by a vehicle owner.
Asheville, NC
AIR BAGS
RECALL NOTICE ARRIVED 02/19/2016 FOR A RECALL DATED 06/15/2015. WHY WAS I NOT NOTIFIED ON 07/02/2015 WHEN I SPOKE WITH THEM, OR ON 09/24/2015 OR ON 11/05/2015 WHEN I WAS AT APPLETREE HONDA FOR PREVIOUS RECALLS.
NHTSA complaint #10837438 — an unverified report by a vehicle owner.
at 172,500 milesTucson, AZCrash
AIR BAGS
THE CAR WAS IN AN ACCIDENT AND NONE OF THE AIRBAGS DEPLOYED. THIS VEHICLE WAS BROUGHT TO A DEALERSHIP FOR THE TAKATA RECALL IN NOVEMBER 2015 AND THE ACCIDENT OCCURRED IN JANUARY 2016. SINCE THE CAR ROLLED OVER WHEN SLOWING DOWN QUICKLY TAKING A TURN ON THE HIGHWAY, MAYBE THE DRIVER'S SIDE AIRBAG SHOULDN'T HAVE DEPLOYED BUT NONE OF THE SIDE AIRBAGS WORKED EITHER (SEE PICTURES).
NHTSA complaint #10836380 — an unverified report by a vehicle owner.
at 195,000 milesThree Forks, MTCrash
AIR BAGS
TL* THE CONTACT OWNED A 2004 HONDA CR-V. THE VEHICLE WAS REPAIRED UNDER NHTSA CAMPAIGN NUMBER: 15V320000 (AIR BAGS). WHILE DRIVING APPROXIMATELY 60 MPH, THE CONTACT CRASHED INTO THE PRECEDING VEHICLE. THE AIR BAGS FAILED TO DEPLOY. A POLICE REPORT WAS FILED AND THERE WERE NO INJURIES. THE VEHICLE WAS DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 195,000. UPDATED 2/4/16 *CN
NHTSA complaint #10809242 — an unverified report by a vehicle owner.
at 140,357 milesLancaster, PACrash
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. WHILE DRIVING 15 MPH, ANOTHER VEHICLE CRASHED INTO THE PASSENGER SIDE OF THE CONTACT'S VEHICLE. THE AIR BAGS FAILED TO DEPLOY. THERE WERE NO INJURIES AND A POLICE REPORT WAS FILED. AN INDEPENDENT MECHANIC DIAGNOSED THAT THE CHASSIS BOTTOM WAS FRACTURED DUE TO A MISSING PART THAT COVERED THE CHASSIS AND NEEDED TO BE REPAIRED. THE VEHICLE WAS REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE FAILURE MILEAGE WAS 140,357.
NHTSA complaint #10790624 — an unverified report by a vehicle owner.
at 60,000 milesGranada Hills, CA
AIR BAGS
FOR THE LAST 3 YEARS WE HAVE HAD THREE (3) MAIN ISSUES WITH THIS VEHICLE, 1) AIR BAG SRS LIGHT HAS BEEN ON, 2) THE FRONT PASSENGER WINDOW WILL NOT ROLL DOWN AND 3) THE AIR CONDITIONING SYSTEM HAS NOT OPERATED. FROM THE BEGINING I HAVE CHECKED ON RECALLS/ CAMPAIGNS FOR THESE ITEMS AND THE ONLY RECALL WE RECEIVED FOR THIS VEHICLE VIN # WAS THE AIR BAG RECALL (BTW WE TOOK IT IN FOR THE RECAL AND THE SRS LIGHT IS STILL ON). WHEN YOU LOOK ON HONDA'S WEBSITE TO CHECK FOR RECALLS NO OTHER ISSUES COME UP WITH MY VIN#, YET IF YOU LOOK THE VEHICLE UP BY THE MODEL AND YEAR, A WHOLE LIST OF "CAMPAIGNS" COME UP UNDER THIS VEHICLE. MY VEHCILE HAS HAD THE SAME PROBLEMS AS THE SAID MAKE AND MODELS FOR YEARS. I FILED A COMPLAINT WITH HONDA AMERICA (CASE # 04205532) THIS MORNING AND SPOKE WITH "SERINITY" OF THE PRODUCT CONCERN SECTION OF HONDA AMERICA AND BASICLLY SHE IS TELLING ME BECAUSE MY PARTICILAR VEHCILE WAS MANUFACTURED IN JAPAN (VIN # STARTING WITH A "J") THAT NO RECALLS APPLY TO ME. BUT YET I AM HAVING THE SAME ISSUES WITH MY VEHICLE OF THE SAME MODEL AND YEAR. HONDA BASICALLY HAS STATED THAT THEY CANNOT OFFER ANY HELP ON THIS MATTER. PLEASE NOTE, THERE ARE OTHER SAFETY "CAMPAIGNS" THAT I NEVER GOT NOTICES, SUCH AS WIRING HARNESSESS. I TOOK MY VEHICLE INTO A NON-DEALER MECHANIC FOR AIR-CONDITIONING SERVICES AND THEY STATED TO ME 2 + YEARS AGO THAT THIS VEHICLE IS KNOWN TO HAVE A MAJOR DEFECT IN THE AC CLUTCH ON THE AC PUMP WAS DESIGNED TOO CLOSE TO THE ENGINE AND THUS HEATS UP AND SHATTERS INTO MANY PIECES AND FLOWS THOUGH THE WHOLE AC SYSTEM THUS REQUIRING THAT THE WHOLE AC SYSTEM IS REQUIRED TO BE REPLACED (HONDA SERVICE BULLETIN # 12-072). HONDA HAS ISSUED A CAMPAIGN INCREASING THE AC SYSTEM WARRANTY TO 10 YEARS/ 100,000 MILES, BUT AGAIN THIS DOES NOT APPLY TO MY VEHICLE, YET I HAVE THE SAME EXACT ISSUES ON MY VEHICLE. PLEASE HELP ON THIS MATTER.
NHTSA complaint #10783260 — an unverified report by a vehicle owner.
SAN Pablo, CA
AIR BAGS
TL* THE CONTACT OWNS A 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBERS: 15V320000 AND 14V353000 (AIR BAGS); HOWEVER, THE PARTS NEEDED FOR THE REPAIR WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. MA 10/16/15
NHTSA complaint #10750021 — an unverified report by a vehicle owner.
Mission Viejo, CA
AIR BAGS
TL* THE CONTACT OWNS 2004 HONDA CR-V. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER 15V320000 (AIR BAGS) AND 14V353000 (AIR BAGS). HOWEVER, THE PARTS NEEDED FOR THE REPAIRS WERE NOT AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE.
NHTSA complaint #10747012 — an unverified report by a vehicle owner.