Owners have filed 161 complaints
about the 2024 Honda Hr-V with NHTSA between 2023 and 2026.
The largest single group is the steering.
Across this model's run it ranks 7 of 11 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 36
Against the median year of the Honda Hr-V. 50 means typical for this
model; 100 means roughly double.
Severity — 87
16.8% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
88% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
836.4%
Body
418.2%
Warning
313.6%
Assist
29.1%
Warnings
29.1%
Camera
14.5%
Adaptive Cruise Control
14.5%
Instrument Cluster/Panel
14.5%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
15.9%
1,000 – 9,999 miles
635.3%
10,000 – 24,999 miles
529.4%
25,000 – 49,999 miles
317.6%
50,000 – 74,999 miles
211.8%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2024 Honda HR-V SUV AWD
14.3% risk
2024 Honda HR-V SUV FWD
14% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2023peak 17Jul 2026
NHTSA investigations into the 2024 Honda Hr-V
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
RQ24006Opened 4 Apr 2024Closed 26 Mar 2025SEAT BELTS:FRONT
Front Seat Belt Assemblies may be Missing the Rivet that Secures the Quick Connector and Wire Plate
On April 4, 2024, the Office of Defects Investigations (ODI) opened RQ24006 to investigate American Honda Motor Co.’s (Honda’s) proposed remedy for recall 23V-782 as well as scope of the vehicles involved. Honda issued recall 23V-782 on November 21, 2023, which concerns certain model year (MY) 2023-2024 Honda Accord, Honda Accord Hybrid, and Honda HR-V vehicles. Recall 23V-782 states that the driver and front passenger seat belt pretensioner assemblies may have been manufactured without a rivet that secures the pretensioner quick connector and wire plate. Recall documentation states that seat...
Recalls on the 2024 Honda Hr-V
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V054000
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023 Honda Accord, Accord Hybrid, and 2024 HR-V, Pilot, and Acura Integra vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in a loose seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: A loose driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
24V859000
SEATS:CRITICAL FASTENERS
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Honda Accord, Accord Hybrid, Civic Sedan, Civic Hatchback, Pilot, and 2024 HR-V, Acura Integra and Acura Integra Type S vehicles. The driver's seat cushion frame may not have been tightened properly, which can result in an unsecured seat. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 207, "Seating Systems."
Risk: An unsecured driver's seat may not adequately restrain the driver during a crash, increasing the risk of injury.
24V744000
STEERING
Honda (American Honda Motor Co.) is recalling certain 2023-2025 Acura Integra, Civic Type R, CR-V Hybrid, CR-V, HR-V, 2022-2025 Civic, Civic Hatchback, 2024-2025 Acura Integra Type S, 2025 CR-V Fuel Cell EV, Civic Hybrid, and Civic Hatchback Hybrid vehicles. The steering gearbox assembly may have been manufactured incorrectly, which can cause excessive internal friction and lead to difficulty steering the vehicle.
Risk: Difficulty steering can increase the risk of a crash.
23V782000
SEAT BELTS:FRONT
Honda (American Honda Motor Co.) is recalling certain 2023-2024 Accord and HR-V vehicles. The front seat belt pretensioners may be missing the rivet that secures the quick connector and wire plate. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard numbers 208, "Occupant Crash Protection," 209, "Seat Belt Assembles," and 210, "Seat Belt Assembly Anchorages."
Risk: A seat belt pretensioner missing a rivet will not properly restrain the occupant, increasing the risk of injury during a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2024588239,462 units in Canada
Steering
Issue: On certain vehicles, the steering gearbox may not have been manufactured properly. As a result, there could be a sudden change in steering feel and an increase in steering effort. Safety Risk: A sudden change in steering effort could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to add grease to the steering gearbox and replace the electronic power steering spring.
Recall 202362321,986 units in Canada
Seats And Restraints
Issue: On certain vehicles, the seat belt pretensioner(s) may be missing a rivet. As a result, the seat belt pretensioner(s) may not work properly in a crash. Note: On Accord models, only the driver's side pretensioner could be affected. On HR-V models, both the driver's and passenger's side pretensioners could be affected. Safety Risk: A seat belt pretensioner that doesn't work properly could increase the risk of injury in a crash. Corrective Action: Honda will notify owners by mail and advise you to bring your vehicle to a dealership to inspect the seat belt pretensioner(s). If a rivet is missing, the pretensioner will be replaced.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 61,000 milesLake City, FLCrash1 injured
SERVICE BRAKES
The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
NHTSA complaint #11720393 — an unverified report by a vehicle owner.
at 61,000 milesLake City, FLCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
NHTSA complaint #11720393 — an unverified report by a vehicle owner.
Long Beach, CACrash
WHEELS
i hit a curb going about 10mph the axel bent and the whole wheel pop off with the shock and everything. it totaled the car i’ve tried to report to honda no reply
NHTSA complaint #11708954 — an unverified report by a vehicle owner.
Long Beach, CACrash
STEERING
i hit a curb going about 10mph the axel bent and the whole wheel pop off with the shock and everything. it totaled the car i’ve tried to report to honda no reply
NHTSA complaint #11708954 — an unverified report by a vehicle owner.
Auburn, CACrash1 injured
STEERING
While driving on a rural road and approaching a curve I experienced a sudden and unexpected loss of steering control. The road curved to the left and I turned the steering wheel to the left, but the car did not respond. The car continued to go straight and ran off the road and subsequently flipped over. I sustained numerous medical injuries. My vehicle was totaled in the accident. Unknown Unknown Unknown My issue matches the description related to the recall affecting the 2024 Honda HRV.
NHTSA complaint #11638017 — an unverified report by a vehicle owner.
Glen Head, NYCrash1 injured
STEERING
The contact's spouse owns a 2024 Honda HR-V. The contact's spouse stated that while driving at an undisclosed speed during rainy weather conditions, the contact's spouse fully collided with another pick-up vehicle. The contact stated that the air bags were deployed during the incident. The contact spouse suffered unknown injuries and received multiple operations due to the incident. A police report was filed. The vehicle was towed to an independent mechanic. The dealer was not contacted. The vehicle was not diagnosed or repaired. After the incident occurred the contact received notification of NHTSA Campaign Number: 24V744000 (Steering). The manufacturer was not made aware of the failure The failure mileage was unknown. Parts distribution disconnect.
NHTSA complaint #11630192 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Thousand Oaks, CA
POWER TRAIN
*The vehicle exhibited a profound and worrisome vibration under the driver's seat ( I was also told by a Honda Serviceman in the passenger seat during the pre-service test drive, that he felt it, also), when accelerating at speeds of 53 mph and above on the highway. This systematic issue was replicated by the dealership across multiple model years (2023 and 2026 HR-V's), suggesting a fundamental mismatch between the heavy SUV body and the lighter Civic chassis platform. The vehicle is NOT available for inspection upon request because I was forced to trade it in for a competitor's vehicle due to structural concerns. *The safety risk was two-fold: structural unpredictability and driver distraction/anxiety. The profound vibration directly beneath the driver's seat felt fundamentally unsafe and unstable at highway speeds, creating a constant fear of a catastrophic mechanical or structural failure while driving at 53 mph+ speeds. Dealing with this profound, undiagnosable vibration caused considerable psychological stress, heartache and anxiety every time I entered the freeway, severely impacting my peace of mind and distraction levels while attempting to navigate high-speed traffic. *Yes, the issue was brought to a Honda dealership's Service Department, where they dismissed the shaking by stating "that is just how the HR-V drives." To confirm the systematic nature of the defect, comparative freeway test drives were conducted with a member of the Service Department and a salesman, using both a separate 2023 HR-V and a brand new 2026 HR-V on the exact same route. Both vehicles exhibited the identical, unsettling vibration at 53 mph, confirming it is a widespread engineering defect across the vehicle line. *Yes. My independent mechanic of 20 years did a full inspection but incorrectly blamed "the road". This delayed my dealer visit, where staff also refused to inspect it, saying "that's" just how the HR-V drives". Both facilities failed to address the risk. *No.
NHTSA complaint #11750653 — an unverified report by a vehicle owner.
Mcdonough, GA
STEERING
Vehicle steering is sticky on left turns.
NHTSA complaint #11745359 — an unverified report by a vehicle owner.
Cleveland, OH
STRUCTURE:BODY
Rear liftgate window spontaneously cracked no signs of damage to the rear of vehicle rear glass was mostly intact but had tempered glass fracturing throughout while car was parked. In terms of safety, glass breaking spontaneously can cause damage to eyes/ect. Police report filed, Dealership denies that it is an issue for the 2024 HRV model only 2023. No warnings, or symptoms just the rear window cracking.
NHTSA complaint #11744006 — an unverified report by a vehicle owner.
Irmo, SC
UNKNOWN OR OTHER
Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that went off were : collision mitigation braking system, road departure mitigation system, auto high beam, adaptive cruise control, some driver assist systems cannot operate (clear front windshield or poor viewing distraction) - all at the same time, even when it's no visible windshield issues. Yes, available for inspection. Want to take to Honda dealership but I'm being charged $80 for a diagnostic when this is a system issue. Not yet
NHTSA complaint #11743239 — an unverified report by a vehicle owner.
Irmo, SC
ELECTRICAL SYSTEM
Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that went off were : collision mitigation braking system, road departure mitigation system, auto high beam, adaptive cruise control, some driver assist systems cannot operate (clear front windshield or poor viewing distraction) - all at the same time, even when it's no visible windshield issues. Yes, available for inspection. Want to take to Honda dealership but I'm being charged $80 for a diagnostic when this is a system issue. Not yet
NHTSA complaint #11743239 — an unverified report by a vehicle owner.
Irmo, SC
SERVICE BRAKES
Components of concern: collision mitigation braking system - while driving with no car in front of vehicle, car slammed on brakes - could have caused an accident. Yes, available for inspection. Also, lights went off and said to see dealer (have picture that I'm having issues attaching). Lights that went off were : collision mitigation braking system, road departure mitigation system, auto high beam, adaptive cruise control, some driver assist systems cannot operate (clear front windshield or poor viewing distraction) - all at the same time, even when it's no visible windshield issues. Yes, available for inspection. Want to take to Honda dealership but I'm being charged $80 for a diagnostic when this is a system issue. Not yet
NHTSA complaint #11743239 — an unverified report by a vehicle owner.
Alexandria, VA
WHEELS
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, since November 2025. Honda Corp is not responding. Hello, who holds them to the law? Who is above Honda? It’s been since months since I notified Honda and they won’t follow the law. Who overseas Honda? Hello💻?
NHTSA complaint #11739918 — an unverified report by a vehicle owner.
Alexandria, VA
STEERING
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, since November 2025. Honda Corp is not responding. Hello, who holds them to the law? Who is above Honda? It’s been since months since I notified Honda and they won’t follow the law. Who overseas Honda? Hello💻?
NHTSA complaint #11739918 — an unverified report by a vehicle owner.
Alexandria, VA
SUSPENSION
My wheels will not stay aligned. I’ve had all the property services done to the car, and extra, by a Honda Dealer. I have 8 repair records to alignment on a new car, in under 18 months. Under my state of Virginia laws, only three safety fixes on a car authorize the car as a ‘dud’ and should be a buy back. Honda Corp has in their possession all documents and all notices needed under the law, since November 2025. Honda Corp is not responding. Hello, who holds them to the law? Who is above Honda? It’s been since months since I notified Honda and they won’t follow the law. Who overseas Honda? Hello💻?
NHTSA complaint #11739918 — an unverified report by a vehicle owner.
Alexandria, VA
WHEELS
Suspension and wheels do not stay aligned even after 7 attempts by Honda dealers to reset and realign. Suspension always jumps out of alignment.
NHTSA complaint #11736262 — an unverified report by a vehicle owner.
Alexandria, VA
STEERING
Suspension and wheels do not stay aligned even after 7 attempts by Honda dealers to reset and realign. Suspension always jumps out of alignment.
NHTSA complaint #11736262 — an unverified report by a vehicle owner.
Alexandria, VA
SUSPENSION
Suspension and wheels do not stay aligned even after 7 attempts by Honda dealers to reset and realign. Suspension always jumps out of alignment.
NHTSA complaint #11736262 — an unverified report by a vehicle owner.
Jonesboro, AR
STRUCTURE:BODY
I own a 2024 Honda HR-V. During the second winter of ownership, the windshield cracked under normal conditions without any known impact, collision, or external force. The vehicle was taken to an authorized Honda dealership for inspection. The dealership did not document any cause of the crack and did not identify any impact damage. Instead, they only provided an estimate for replacement. Despite the lack of documented external cause, the manufacturer has classified the damage as “external” and declined responsibility. I am concerned that this may indicate a potential defect in the windshield or structural stress issue, as the crack occurred without any identifiable external trigger. I am submitting this report to ensure this issue is documented in case similar incidents occur with other vehicles.
NHTSA complaint #11730069 — an unverified report by a vehicle owner.
at 29,853 milesClinton, MO
VEHICLE SPEED CONTROL:CRUISE CONTROL
The contact owns a 2024 Honda HR-V. The contact stated that while driving at various speeds, the instrument cluster went black. The contact stated that the failure had occurred while the cruise control was activated while driving in the rain or whenever the weather was dry. The contact stated that the failure was intermittent, and there was a message that several undisclosed safety features were disabled. The contact had taken the vehicle to a local dealer on several occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 29,853.
NHTSA complaint #11729739 — an unverified report by a vehicle owner.
at 29,853 milesClinton, MO
ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL
The contact owns a 2024 Honda HR-V. The contact stated that while driving at various speeds, the instrument cluster went black. The contact stated that the failure had occurred while the cruise control was activated while driving in the rain or whenever the weather was dry. The contact stated that the failure was intermittent, and there was a message that several undisclosed safety features were disabled. The contact had taken the vehicle to a local dealer on several occasions; however, the dealer was unable to duplicate the failure. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was 29,853.
NHTSA complaint #11729739 — an unverified report by a vehicle owner.
Carmichael, CA
STEERING
On March 8th 2026 I noticed a shudder or vibration from my steering wheel while pulling up into my parking spot, this does not happen when the vehicle is moving faster. I even turned my steering wheel fully to the right and left when I am parked and the vibration is there. I took the car to Future Honda at Citrus Heights CA and the first time they’ve told me the car was perfectly fine. Before I got off from work that day I asked the service manager if it was possible for the Shop Foreman to sit with me inside the car so I could show him and address the issue since nothing like that was happening while the car was moving and as stated by them over the phone. Shop Foreman finally got to see what I was talking about and service advisor asked me to leave the car for another day. Next day service advisor came back to me with a quote of $4,597 for a replacement of the steering rack. Recall 24V-744 states those related issues with the steering components. I was denied a full repair on my vehicle from Honda Corporate even when I stated the NHTSA 24V-744 recall. The dealer said the recall was done on November 13, 2024 and nothing else was needed to be done. The report from the dealer even states that they found a vibration on sharp turns which I know it does not happen to me at all, so I don’t think they are being completely accurate on their report. I have all that paperwork if needed and also Honda Corporate.
NHTSA complaint #11729135 — an unverified report by a vehicle owner.
Guaynabo, PR
UNKNOWN OR OTHER
I WAS GOING UP A STEEP NARROW ROAD, A BIG TRUCK WAS COMING DOWN SO I STOPPED AND HONKED SO HE WOULD BACK UP. WHEN HE DID, I WAS UNABLE TO MOVE MY SUV. IT FROOZE ENTIRELY, WOULDNT GO UP, WOULDNT GO IN REVERSE, JUST STAYED ON BUT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS I WAS ABLE TO GO BACK A LITTLE AND MOVE TO A SIDE AND THEN I WAS ABLE TO DRIVE UP THE ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED SO I ASKED THE SERVICE SHOP AT THE DEALER TO CHECK IN DRIVING THE SAME ROAD. THE SITUATION DID NOT REPLICATE, THEREFORE THEY SAY THERES NOTHING THEY CAN DO OR CHECK, ALTHOUGH I HAVE READ THAT THIS VEHICLE HAS BEEN KNOW TO DO THIS, BUT THEY DID NOT EVEN LOOK AT THE PRINTED EVIDENCE I TOOK TO THEM.. THERE WERE SUGGESTIONS ON WHAT HAD TO BE CHECKED BUT THE MANAGER REFUSED TO EVEN READ THE INFORMATION. THE MECHANIC SUGGESTED I STEP ON THE GAS UP TO THE END, ALTHOUGH THE MANUAL SAYS YOU SHOULD HIT GAS SLOWLY WHEN STOPING ON A HILL. EITHER WAY I TRIED BOTH WAYS....IT STILL FREEZES.
NHTSA complaint #11725353 — an unverified report by a vehicle owner.
Guaynabo, PR
ENGINE
I WAS GOING UP A STEEP NARROW ROAD, A BIG TRUCK WAS COMING DOWN SO I STOPPED AND HONKED SO HE WOULD BACK UP. WHEN HE DID, I WAS UNABLE TO MOVE MY SUV. IT FROOZE ENTIRELY, WOULDNT GO UP, WOULDNT GO IN REVERSE, JUST STAYED ON BUT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS I WAS ABLE TO GO BACK A LITTLE AND MOVE TO A SIDE AND THEN I WAS ABLE TO DRIVE UP THE ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED SO I ASKED THE SERVICE SHOP AT THE DEALER TO CHECK IN DRIVING THE SAME ROAD. THE SITUATION DID NOT REPLICATE, THEREFORE THEY SAY THERES NOTHING THEY CAN DO OR CHECK, ALTHOUGH I HAVE READ THAT THIS VEHICLE HAS BEEN KNOW TO DO THIS, BUT THEY DID NOT EVEN LOOK AT THE PRINTED EVIDENCE I TOOK TO THEM.. THERE WERE SUGGESTIONS ON WHAT HAD TO BE CHECKED BUT THE MANAGER REFUSED TO EVEN READ THE INFORMATION. THE MECHANIC SUGGESTED I STEP ON THE GAS UP TO THE END, ALTHOUGH THE MANUAL SAYS YOU SHOULD HIT GAS SLOWLY WHEN STOPING ON A HILL. EITHER WAY I TRIED BOTH WAYS....IT STILL FREEZES.
NHTSA complaint #11725353 — an unverified report by a vehicle owner.
Guaynabo, PR
SERVICE BRAKES
I WAS GOING UP A STEEP NARROW ROAD, A BIG TRUCK WAS COMING DOWN SO I STOPPED AND HONKED SO HE WOULD BACK UP. WHEN HE DID, I WAS UNABLE TO MOVE MY SUV. IT FROOZE ENTIRELY, WOULDNT GO UP, WOULDNT GO IN REVERSE, JUST STAYED ON BUT WOULD NOT MOVE. AFTER SEVERAL ATTEMPTS I WAS ABLE TO GO BACK A LITTLE AND MOVE TO A SIDE AND THEN I WAS ABLE TO DRIVE UP THE ROAD. THIS WAS THE 2ND TIME THIS HAS HAPPENED SO I ASKED THE SERVICE SHOP AT THE DEALER TO CHECK IN DRIVING THE SAME ROAD. THE SITUATION DID NOT REPLICATE, THEREFORE THEY SAY THERES NOTHING THEY CAN DO OR CHECK, ALTHOUGH I HAVE READ THAT THIS VEHICLE HAS BEEN KNOW TO DO THIS, BUT THEY DID NOT EVEN LOOK AT THE PRINTED EVIDENCE I TOOK TO THEM.. THERE WERE SUGGESTIONS ON WHAT HAD TO BE CHECKED BUT THE MANAGER REFUSED TO EVEN READ THE INFORMATION. THE MECHANIC SUGGESTED I STEP ON THE GAS UP TO THE END, ALTHOUGH THE MANUAL SAYS YOU SHOULD HIT GAS SLOWLY WHEN STOPING ON A HILL. EITHER WAY I TRIED BOTH WAYS....IT STILL FREEZES.
NHTSA complaint #11725353 — an unverified report by a vehicle owner.
Lompoc, CA
STEERING
I own a 2024 Honda HR-V. The vehicle developed a steering problem where the steering wheel becomes unusually stiff and difficult to control. Honda issued NHTSA Recall 24V-744 for defective steering gearbox components affecting 2023-2025 Honda HR-V vehicles. My vehicle was manufactured during the same production period referenced in the recall. However, my VIN is not included in the recall even though the symptoms match the defect described by Honda. A Honda dealership inspected the vehicle and indicated the steering system requires repair estimated at approximately $4,000. Because the defect matches the steering gearbox issue described in Recall 24V-744, I believe my vehicle may have the same safety defect but was excluded from the recall. This creates a potential safety risk because steering control can be affected while driving.
NHTSA complaint #11725108 — an unverified report by a vehicle owner.
at 61,000 milesLake City, FLCrash1 injured
SERVICE BRAKES
The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
NHTSA complaint #11720393 — an unverified report by a vehicle owner.
at 61,000 milesLake City, FLCrash1 injured
FORWARD COLLISION AVOIDANCE
The contact owns a 2024 Honda HR-V. The contact stated that while the contact's daughter was driving at 42 mph with the cruise control engaged, the collision mitigation sensor independently activated. The contact's daughter noticed that the steering wheel had almost seized, and the vehicle's speed abruptly decreased. The vehicle stopped in the middle of the road. Another vehicle was making a turn and crashed into the contact's vehicle. In addition, the "Brake" message was illuminated. The vehicle was driven to the contact's residence. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact mentioned that the failure was a known failure with the vehicle. The contact's daughter was taken to the local medical center. The contact's daughter sustained muscle pain in the back, neck, both shoulders, both jaws, and severe headaches. The manufacturer was not made aware of the failure. The failure mileage was approximately 61,000.
NHTSA complaint #11720393 — an unverified report by a vehicle owner.
Springville, NY
SEAT BELTS
I have had a Supplement Restraint Problem light on since I bought they vehicle. It was on and off intermittently for the past year or so, however now it will not go off. Upon inspection the wiring is damaged and there is not cover to the ground according to the honda mechanic that looked at my vehicle. I have not had any service work done in the area where the SRS box is located and they did not perform any further inspection on the system. Again, this was on when I bought my 2024 honda HR-V. The dealer was made aware and they advised me that it should be covered under warranty however nobody will fix the issue at this time. Please review and look into this issue as it has been noted in prior service bulletins for the SRS system light to have issues.
NHTSA complaint #11717205 — an unverified report by a vehicle owner.
Springville, NY
AIR BAGS
I have had a Supplement Restraint Problem light on since I bought they vehicle. It was on and off intermittently for the past year or so, however now it will not go off. Upon inspection the wiring is damaged and there is not cover to the ground according to the honda mechanic that looked at my vehicle. I have not had any service work done in the area where the SRS box is located and they did not perform any further inspection on the system. Again, this was on when I bought my 2024 honda HR-V. The dealer was made aware and they advised me that it should be covered under warranty however nobody will fix the issue at this time. Please review and look into this issue as it has been noted in prior service bulletins for the SRS system light to have issues.
NHTSA complaint #11717205 — an unverified report by a vehicle owner.
Springville, NY
ELECTRICAL SYSTEM
I have had a Supplement Restraint Problem light on since I bought they vehicle. It was on and off intermittently for the past year or so, however now it will not go off. Upon inspection the wiring is damaged and there is not cover to the ground according to the honda mechanic that looked at my vehicle. I have not had any service work done in the area where the SRS box is located and they did not perform any further inspection on the system. Again, this was on when I bought my 2024 honda HR-V. The dealer was made aware and they advised me that it should be covered under warranty however nobody will fix the issue at this time. Please review and look into this issue as it has been noted in prior service bulletins for the SRS system light to have issues.
NHTSA complaint #11717205 — an unverified report by a vehicle owner.
