64 of the
243 complaints about the 2009 Honda Odyssey are about the
body and structure — 26% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
65,000 miles.
Passenger side slider won’t shut, Driver’s side slider won’t latch. Driver side door suddenly opens when driving!!!! Honda dealer Tech found worn bushing on passenger side center rollers, faulty, driver side, sliding door rear latch, passenger side, outer handle cable popped out. Check installed cable for passenger side outer handle recommended replaced driver side sliding door rear latch assembly estimated $930. Also recommended latch passenger side center rollers estimated 485.
NHTSA complaint #11656024 — an unverified report by a vehicle owner.
at 231,438 milesHunlock Creek, PA
STRUCTURE:BODY:DOOR
The contact owns a 2009 Honda Odyssey. The contact stated that the front passenger’s side door failed to open. The contact’s handicapped wife was trapped in the vehicle. The contact had to remove the door handle to unlock the door. There were no warning lights illuminated. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 231,438.
NHTSA complaint #11510431 — an unverified report by a vehicle owner.
at 210,000 milesGreendale, WI
STRUCTURE:BODY
SLIDING DOOR ISSUES. FIRST INCIDENT HAPPENED WHILE DRIVING ON THE FREEWAY AND MY PASSENGER SLIDING DOOR OPENED. TOOK TO DEALERSHIP AND GOT FIXED AT A COST. CONTINUED TO HAVE PROBLEMS WITH BOTH MY SLIDING DOORS NOT CLOSING PROPERLY FOR A TOTAL OF 6 TIMES. I AM NOW HAVING THE SAME PROBLEM AGAIN WITH MY DRIVERS SIDE PASSENGER DOOR. THE DOORS BEEPS WHILE DRIVING AND DOES NOT CLOSE PROPERLY DRIVING OR STANDING STILL.
NHTSA complaint #11327018 — an unverified report by a vehicle owner.
at 160,000 milesBoiling Springs, SC
STRUCTURE:BODY
THE LIFTGATE DOES NOT ALWAYS STAY IN THE UP POSITION. IT LIFTS TO THE TOP AND THEN DROPS QUICKLY WITH NO RESISTANCE. IT SEEMS WORSE WHEN THE OUTSIDE TEMPERATURE IS COLDER (BELOW 40-50 DEGREES F. THERE WAS A RECALL ON THE GAS STRUTS IN ABOUT 2012. I CALLED VIC BAILEY HONDA IN SPARTANBURG, SC. SOMEONE IN THE SERVICE DEPARTMENT SAID THEIR RECORDS SHOWED THAT THE RECALL HAD BEEN COMPLETED ON THE VEHICLE.
NHTSA complaint #11308088 — an unverified report by a vehicle owner.
at 75,000 milesMickleton, NJ
STRUCTURE:BODY
FRONT DRIVER SIDE DOOR WILL NOT UNLOCK MANUALLY OR ELECTRONICALLY. WHILE TAKING A DRIVE TO THE STORE AND UPON ARRIVING TODAY I WAS UNABLE TO GET OUT OF THE DRIVER DOOR. THIS COULD PRESENT A DANGER IF FOR SOME REASON I CAN'T EXIT MY CAR IN A HURRY.
NHTSA complaint #11217364 — an unverified report by a vehicle owner.
at 96,000 milesPGH, PA
STRUCTURE:BODY
DRIVERS SIDE SLIDING DOOR LATCHING MECHANISM WONT LATCH A MAJOR SAFETY CONCERN WITH KIDS IN BACK SEAT
NHTSA complaint #11217304 — an unverified report by a vehicle owner.
at 86,000 milesWhite Plains, NY
STRUCTURE:BODY
I HAVE A PROBLEM WITH THE DRIVERS SIDE DOOR THAT I BELIEVE IS A DANGEROUS SAFETY ISSUE.THE DRIVERS DOOR HAS A PROBLEM WITH THE ACTUATOR, WHICH CONTROLS THE AUTOMATED LOCKING AND UNLOCKING OF THE DOOR. THE ACTUATOR IS DEFECTIVE AND NO LONGER WORKS. AS A DIRECT RESULT, THE DOOR (AND ALL OF THE REMAINING DOORS IN THE VEHICLE) WILL NO LONGER AUTOMATICALLY UNLOCK. IN THE EVENT OF AN EMERGENCY, THE DOOR LATCH TO OPEN AND EXIT THE CAR IMMEDIATELY WILL NOT WORK. THE DOOR KNOB MUST BE MANUALLY LIFTED; THIS IS THE ONLY WAY TO UNLOCK THE DOOR. PRIOR TO THIS ISSUE, THE VEHICLE DOOR SWOULD AUTOMATICALLY UNLOCK WHEN THE CAR WAS PLACED IN PARK POSITION AND THEN LOCKED WHEN THE CAR WAS MOVED OUT OF PARK (EITHER REVERSE, NEUTRAL OR DRIVE). I HAVE BEEN TOLD THAT THIS IS A $400 REPAIR TO REPLACE THE ARM ACTUATOR. THIS PART SPECIFICALLY CONTROLS THE AUTOMATED LOCKING/UNLOCKING MECHANISM FOR THE DRIVERS SIDE DOOR (AND ALL OTHER DOORS OF THE MINIVAN, WHICH MUST ALL BE MANUALLY UNLOCKED SINCE THIS PART IS NOT FUNCTIONING PROPERLY). I HAVE TRIED TO USE THE DOOR LEVER TO OPEN THE CAR AND WHEN IT IS IN THE LOCKED POSITION, THE DOOR WILL NOT UNLOCK, EVER. THE DOOR KNOB MUST BE LIFTED IN ALL INSTANCES AND I BELIEVE THIS IS A SAFETY ISSUE FOR ALL PASSENGERS IN THE VEHICLE.
NHTSA complaint #11207165 — an unverified report by a vehicle owner.
at 150,000 milesDelaware, OH
STRUCTURE:BODY
LEAK ON DRIVER SIDE SIDE AIRBAG. POSSIBLY TRIM PIECE THAT RUNS ENTIRE LENGTH OF THE CAR. SHORTED OUT ENTIRE ELECTRICAL FUSE BOX I UNDER THE HOOD. TOLD IT WAS CAUSE OF THE WINDSHIELD GASKET. REPLACED ENTIRE ELECTRICAL ISSUE AND WINDSHIELD TO NOW HAVE THE SAME LEAK ISSUE AGAIN!
NHTSA complaint #11184927 — an unverified report by a vehicle owner.
Acworth, GA
STRUCTURE:BODY
THE AUTOMATIC SIDE DOORS. THE LEFT SLIDING DOOR WHEN YOU GO TO OPEN THE DOOR IT OPENS JUST ALITTLE AND THEN CLOSES I HAVE TO HAVE MY KIDS NOT TO GET TO FAST ON TRYING TO GET OUT CAUSE IT HAS ALMOST CLOSED ON ONE OF THEIR LEGS. THE LEFT DOOR ALL NO LONGER OPENS FROM THE DOOR HANDLE ONLY FROM THE OUTSIDE HANDLE OR THE BUTTON THE DRIVER CAN PUSH. IT ALSO WHEN IT IS OPEN AND YOU GO TO CLOSE IT IT WILL START TO CLOSE THEN REOPEN. SOMETIME I HAVE TO PUT THE VAN IN REVERSE OR DRIVE TO GET THE DOOR TO EVEN CLOSE. SOMETIMES I CAN GET IT TO CLOSE WHILE OPEN WITH THE INSIDE HANDLE BUT I HAVE TO BE CAREFUL CAUSE IT'S CLOSED ON MY ARM A FEW TIMES PLUS SEEMS LIKE THE SENSOR THE DOOR IS SUPPOSED TO HAVE ON THE DOOR TO TELL SOMEONE OR SOMETHING IS THE DOESN'T WORK THE RIGHT SLIDING DOOR IS ALSO STARTING TO DO THE SAME THING SINCE I'VE BEEN HAVING MY KIDS TRY TO USE THAT DOOR MORE. I'M AFRAID MY KIDS OR WHOEVER IS IN THE VAN AT ANY TIME IS GONNA END UP TRAPPED AND NO ABLE TO GET OUT IN AN EMERGENCY OR ANYTHING AND FOR BIGGER KIDS AND ADULTS IT'S HARDER TO CLIMB OVER SEATS. AND ALSO THE DRIVER DOORS AUTOMATICALLY LOCK BUT WHEN YOU TRY TO GO AND UNLOCK IT IT WILL LOCK BACK SO YOU HAVE TO UNLOCK MANUALLY.
NHTSA complaint #11169973 — an unverified report by a vehicle owner.
at 224,000 milesGreenville, TX
STRUCTURE:BODY
RIGHT REAR SLIDING DOOR HAS OPENED WHILE CAR IS MOVING. SUSPECT IT IS THE CAUSE OF THE BATTERY BEING DRAINED TWICE IN THE LAST FEW DAYS WHEN CAR WAS NOT DRIVEN DURING 48 HOUR PERIOD. THE DOOR WILL NOT OPEN ELECTRONICALLY NOW. IT HAS TO BE FORCED OPEN MANUALLY.
NHTSA complaint #11166362 — an unverified report by a vehicle owner.
at 76,000 milesCoronado, CA
STRUCTURE:BODY
PAINT IS PEELING OFF THE CAR, LEADING TO POSSIBLE PREMATURE RUSTING AND REDUCED SAFETY OF VEHICLE
NHTSA complaint #11165021 — an unverified report by a vehicle owner.
Mobile, AL
STRUCTURE:BODY
PAINT ON THE ROOF OF VEHICLE, TAKEN TO DEALERSHIP AND SAID "NO RECALLS FOR THAT 2009 COLOR BUT ALSO SAID THERE WAS A 2008 AND A 2010 PAINT RECALL SO THE DEALERSHIP AND I PAID HALF AND HALF ABOUT 2 MONTHS I FOUND OUT THE CORROSION WAS ALSO ON THE HOOD SO I TOOK IT BACK I WAS TOLD THIS TIME THE WHOLE CAR HAD TO BE REPAINTED AN THE MONEY I SPENT PREVIOUSLY DID NOT COUNT BECAUSE I COULD NOT AFFORD TO REPAINT THE VEHICLE I LEFT IT ALONE."
NHTSA complaint #11163593 — an unverified report by a vehicle owner.
LA Verne, CA
STRUCTURE:BODY
PASSENGER AUTOMATIC SLIDING DOOR DOES NOT OPEN WHEN NEEDED WHILE STATIONARY. THE DOOR STAYS SHUT AND NEEDS MULTIPLE PRESSES OF THE BUTTON OR HANDLE BEFORE IT OPENS OR CLOSES. VERY INCONCIENENT AND DANGEROUS AND HAS BEEN ONGOING FOR MANY MONTHS.
NHTSA complaint #11153454 — an unverified report by a vehicle owner.
at 5 milesAlpharetta, GAFire
STRUCTURE:BODY
MY HONDA ODYSSEY CAUGHT FIRE ON MAY 13, 2018. THERE WAS NO ACCIDENT INVOLVED. THE CAR JUST BURNED ITSELF. THE CAR SUDDENLY STOPPED IN THE MIDDLE OF THE ROAD WHEN I WAS DRIVING AT 30 MILES PER HOUR AT LOCAL ROAD. AND STARTED TO SHAKE. SMOKE CAME OUT UNDER THE ENGINE COVER, I OPENED THE ENGINE COVER, FLAME CAME OUT AS HIGH AS 6-8 FEET. IT WAS SO DANGEROUS. I CALLED THE POLICE. BEFORE THE FIRE TRUCK CAME, SOME PASS BY DRIVER THROW ME SOME BOTTLE WATERS. I WAS ABLE TO PUT DOWN THE FIRE. THE CAR WAS DAMAGED BY THE FIRE. WE BOUGHT THE CAR NEW IN 2009 FROM HONDA DEALER. WE ALWAYS DID CAR MAINTENANCE PER HONDA'S REQUIREMENTS AT THE HONDA DEALERSHIP. NO ANY NEGLIGENCE BY OWNER. WE HIRED A PROFESSIONAL CAR INSPECTOR. HE FOUND OUT THE FIRE WAS CAUSED BY THE ELECTRONIC WIRES CONNECTED THE ALTERNATOR. THEY WERE THE ORIGINAL HONDA WIRES. THE CAR INSPECTION REPORT IS ATTACHED FOR YOUR REVIEW. THE CAR WAS LATER INSPECTED AND REPAIRED BY THE WORKSHOP. THE TECHNICIANS CONFIRMED THE FIRE INSPECTION REPORT. THE CAR INSPECTOR AND WORKSHOP BOTH CONFIRMED THE FIRE WAS CAUSED BY THE ELECTRONIC WIRES USED BY HONDA. THE FIRE CAUSED BIG DAMAGE TO MY CAR AND POSED SERIOUS THREAT TO HUMAN LIFE. WE BELIEVE WE NEED TO REPORT THE ACCIDENT TO HELP AVOID LOSS OF LIFE. WE HOPE HONDA CAN TAKE SERIOUS STEPS TO INVESTIGATE THE FIRE ISSUE AND FIX ANY POTENTIAL PROBLEMS THAT MAY CAUSE FIRE ON HONDA CAR.
NHTSA complaint #11151793 — an unverified report by a vehicle owner.
at 150,000 milesRochester Hills, MI
STRUCTURE:BODY
UNABLE TO LIFT THE WINDOW GLASS UP WHEN IT'S DOWN. GENERALLY OCCURS IN WINTER. THIS WAS THE SAME PROBLEM THAT I HAD FROM THE FIRST YEAR THAT I BOUGHT THE CAR. ONCE THE PROBLEM OCCURS IF I WAIT A WHILE NO FIRM TIMING I CAN BRING THE WINDOWS UP. GENERALLY OCCURS ON PASSENGER SIDE OF THE WINDOWS BOTH FRONT AND REAR WINDOW. TAKEN TO DEALER BUT BY THAT TIME IT RECOVERS SO I AM STUCK WITH PROBLEM.
NHTSA complaint #11144422 — an unverified report by a vehicle owner.
at 206,000 milesNorthfield, MN
STRUCTURE:BODY
THE POWER SLIDING DOOR ON THE DRIVER SIDE FELL OFF. THE DOOR WAS STICKING AND WOULD NOT SLIDE CLOSED, SO I TURNED OFF THE POWER TO THE DOOR. WHEN I TRIED TO MANUALLY CLOSE THE DOOR, THE DOOR PULLED OFF THE TRACK. I COULD NOT GET THE DOOR BACK ON THE TRACK. I TRIED TO MANUALLY CLOSE THE DOOR, BUT BECAUSE THE DOOR HAD BEEN PULLED OFF THE TRACK, THE BRACE COMPLETELY SCRATCHED UP THE DOOR AND BENT UP THE PANEL THAT COVERS THE TRACK ON WHICH THE BRACE FOR THE DOOR SLIDES. I NEEDED TO TAKE THE VEHICLE TO THE BODY SHOP TO REPLACE THE BRACE. I AM SPENDING HUNDREDS AND HUNDREDS OF $$ BECAUSE THE DOOR FELL OFF. THERE ARE MANY POSTS ABOUT SIMILAR PROBLEMS WITH HONDA ODYSSEYS. THE FAULTY SLIDING MECHANISM APPEARS TO BE A MANUFACTURING PROBLEM. IT'S RIDICULOUS THAT I NEED TO REPAIR A DOOR BECAUSE IT HAS WORN OUT. I'M ATTACHING A PICTURE OF THE CLOSED DOOR WITH THE BRACE STICKING OUT AND THE DAMAGE TO THE BODY FROM WHEN I HAD ATTEMPTED TO CLOSE THE DOOR.
NHTSA complaint #11105249 — an unverified report by a vehicle owner.
at 64,000 milesVirginia Beach, VA
STRUCTURE:BODY
THE CAR WAS OFF AND THE DAYTIME RUNNING LIGHTS STARTED COMING ON WHICH WAS DRAINING THE BATTERY. DIFFERENT LIGHTS STARTED TO ILLUMINATE ON THE DASHBOARD WITH THE CAR OFF. THE VSA LIGHT CAME ON. TOOK IT TO A COUPLE OF DIFFERENT SHOPS TO GET IT DIAGNOSED AND THEY DETERMINED THAT THE CABIN WIRE HARNESS IS CORRODED DUE TO A LEAK IN THE ROOF RUN CHANNELS AND OR WINDSHIELD. THE UNDER THE DASH FUSE BOX IS ALSO SHOWING CORROSION AND NEEDS REPLACING. THE VEHICLE ONLY HAS 64000 MILES AND THE REPAIR IS QUOTED AT $3465. A VERY COSTLY REPAIR WHICH SEEMS IS DUE TO FAULTY MANUFACTURING OR ASSEMBLY.
NHTSA complaint #11091382 — an unverified report by a vehicle owner.
at 190,000 milesDunkirk, MD
STRUCTURE:BODY
THE VEHICLE WAS STATIONARY. THE DRIVER-SIDE SLIDING DOOR FELL OFF WHEN WE OPENED IT, FALLING TO THE GROUND, CAUSING EXTENSIVE BODY DAMAGE TO THE REAR PANEL. WE HAD THE PASSENGER SIDE DOOR REPAIRED ALREADY BUT ARE HAVING PROBLEMS WITH IT OPENING AGAIN. THIS SHOULD BE A RECALL FROM HONDA. I'VE READ ONLINE THAT MANY HONDA ODYSSEY OWNERS ARE HAVING THIS SAME EXPERIENCE
NHTSA complaint #11083949 — an unverified report by a vehicle owner.
at 40,000 milesMedford, NY
STRUCTURE:BODY
THE PAINT ON ROOF IS DISAPPEARING I THINK FROM WIND FRICTION STARTED HAPPENING AT 40000 MILES AND HAS GOTTEN WORSE ONLY HAVE 60000 MILES AND WE TAKE CARE OF IT- IT SHOULD STILL LOOK LIKE NEW
NHTSA complaint #11078540 — an unverified report by a vehicle owner.
at 100,000 milesLeeburg, VA
STRUCTURE:BODY
CLEAR COAT PAINT IS PEELING (HOOD)-LOOKS TERRIBLE
NHTSA complaint #11055297 — an unverified report by a vehicle owner.
at 140,000 milesFort Huachuca, AZ
STRUCTURE:BODY
APPROXIMATELY 6 MONTHS AGO, EARLY 2017, THE PAINT ON THE TOP PASSENGER SIDE BEGAN TO OXIDIZE. THE PAINT FIRST STARTED TO APPEAR WHITE AND IS NOW TURNING GRAY AND VERY DARK GRAY IN SEVERAL SPOTS. THE REMAINDER OF THE VEHICLE REMAINS UNAFFECTED.
NHTSA complaint #11015588 — an unverified report by a vehicle owner.
at 118,000 milesOconomowoc, WIFire
STRUCTURE:BODY
VEHICLE HAD CHARGING SYSTEM LIGHT GO ON (BATTERY LIGHT). BATTERY WAS NOT CHARGING AND THERE WAS A NOISE NEAR THE ALTERNATOR. NEXT DAY, LIGHT GOES OFF, BATTERY IS CHARGING NOW, NO NOISE. TWO DAYS AND 40 MILES LATER, NO OTHER LIGHTS AND NO OTHER NOISE. VEHICLE ENTERS HIGHWAY, MAKES IT ABOUT 3 MILES WHEN THE CRUISE CONTROL SHUTS OFF. ALL LIGHTS ON THE DASH COME ON AND SHUT OFF. DRIVER PULLS OVER, STARTS TO SEE SMOKE COMING OUT FROM UNDER THE HOOD. KEEPS HOOD SHUT AND WAITS FOR EMERGENCY SERVICES TO ARRIVE ON SCENE. ENGINE GOES UP IN FLAMES, ALL SEATS ARE BURNED UP, WINDOWS BLOWN OUT, FRONT TIRES MELT. TOTAL LOSS.
NHTSA complaint #11014075 — an unverified report by a vehicle owner.
at 65,000 milesCedar Hill, MO
STRUCTURE:BODY
FIRST THE ELECTRIC ASSIST ON THE PASSENGER SIDE SLIDING DOOR BROKE. THEN IT STARTED MAKING A GRINDING NOISE AND STICKING FREQUENTLY. FINALLY THE SLIDING DOOR FELL OFF COMPLETELY DAMAGING THE BODY OF THE VAN AND THE DOOR ITSELF. THE VEHICLE WAS PARKED IN OUR DRIVEWAY WHEN THIS HAPPENED.
NHTSA complaint #11000700 — an unverified report by a vehicle owner.
at 86,000 milesLafayette Hill, PA
STRUCTURE:BODY
WE OWN A 2009 HONDA ODYSSEY THAT RECENTLY EXPERIENCED FAILED GAS STRUTS IN THE HATCH.THE CAR WAS PARKED & I WAS LOADING GROCERIES INTO IT WHEN THE REAR LIFTGATE CAME CRASHING DOWN - I WAS LUCKY ENOUGH TO JUMP OUT OFTHE WAY IN TIME OR COULD HAVE BEEN SERIOUSLY HURT.. THERE IS A RECALL FOR THE 2009 ODYSSEY FOR THE EXACT SAME FAILURE MODE, BUT ONLY FOR THE MOTORIZED HATCH. (OURS IS NOT MOTORIZED). I WOULD LIKE YOU TO LOOK INTO THE POSSIBILITY OF HAVING HONDA INCREASE THE SCOPE OF THE RECALL TO INCLUDE NON-MOTORIZED HATCHES.
NHTSA complaint #10873713 — an unverified report by a vehicle owner.
Rochester Hills, MI
STRUCTURE:BODY
UNABLE TO LIFT UP PASSENGER SIDE WINDOW (FRONT AND REAR) ONCE WINDOW IS DOWN MAINLY IN COLD WEATHER. ALSO TIME TO TIME, UNABLE TO OPEN FRONT PASSENGER SIDE DOOR FROM INSIDE. I HAVE TO OPEN AND CLOSE THE DOOR USING DRIVE SIDE BUTTON FROM INSIDE THE VEHICLE, OR USE REMOTE CONTROL TO PERFORM LOCK/UNLOCK FUNCTION. FOR WINDOW OPERATION IT DOESN'T MATTER IF THE VEHICLE IS MOVING OR NOT MOVING. FOR LOCK OPERATION VEHICLE IS NOT MOVING. FOR BOTH OPERATION VEHICLE ENGINE COULD BE ON. THIS PROBLEM HAS BEEN THERE SINCE THE DAY ONE I BOUGHT THE VEHICLE. DEALERSHIP WAS INFORMED BUT THEY WERE UNABLE TO FIND THE PROBLEM BECAUSE MOST OF THE TIME PROBLEM RECOVERS BY THE TIME WE REACH DEALERSHIP (30 MINUTES LATER)
NHTSA complaint #10824290 — an unverified report by a vehicle owner.
at 110,000 milesCorpus Christi, TX
STRUCTURE:BODY
PAINT IS RELEASING FROM THE PRIMER ON AND IN FRONT/BACK OF EACK FRONT DOOR. THERE IS NO PEELING ON THE ROOF OR BEHIND EACH REAR TIRE WHERE WE WOULD EXPECT PROBLEMS. HONDA REFUSES TO FIX THE PROBLEM. THIS PROBLEM OCCURRED IN CORPUS CHRISTI, TX AFTER THE LOCAL DEALER PERFORMED MINOR BODY WORK (NEW FRONT BUMPER AND TWO SCRATCHES ON THE REAR PANESL) - BUT THE PEELING IS NOT OCCURRING WHERE THE BODY WORK WAS DONE.
NHTSA complaint #10790510 — an unverified report by a vehicle owner.
at 91,523 milesColumbia, SC
STRUCTURE:BODY
POWER LIFT GATE FAILED WHILE TRUNK WAS OPENING; I PRESSED THE TRUNK BUTTON ON THE INSIDE OF THE CAR AND THE LIFT GATE BEGAN TO OPEN AS USUAL. MY 10 YEAR OLD CHILD WAS PUTTING BASEBALL GEAR IN TRUNK AND THE LIFT GATE BEEPED TWICE AS IT WAS TRYING TO FULLY OPEN BUT COULD NOT. IT THEN BEEPED CONTINUOUSLY AS IT LOWERED. MY SON WAS ABLE TO GET OUT OF THE WAY. NOW THE LIFT GATE WILL NOT STAY PROPPED OPEN AND IT IS VERY DIFFICULT TO OPEN MANUALLY. I WILL TAKE VEHICLE TO HONDA DEALER MONDAY BUT IT DOES NOT APPEAR MY VIN IS INCLUDED IN THE RECALL FOR THE STRUTS IN THE POWER LIFT GATE.
NHTSA complaint #10712923 — an unverified report by a vehicle owner.
at 48,722 milesNEW Bern, NC
STRUCTURE:BODY:TAILGATE
MY TAILGATE SUPPORT STRUTS FAILED IN 2012. THEY WERE SUBJECT TO A RECALL AND WERE REPLACED. THEY HAVE NOW FAILED AGAIN IN THE SAME MANNER. I HAD TO REPLACE THEM AGAIN 2/12/2015 AT A COST OF $!56.31. JUST AS WHEN THEY WERE RECALLED, THE STRUTS STOPPED SUPPORTING THE WEIGHT OF THE DOOR SO THAT WHEN IT OPENS, IT SUDDENLY COMES DOWN AGAIN. IT HAS HIT ME IN THE HEAD AS I REACHED INTO THE REAR TO GRAB A BAG. EVEN WHEN YOU OPEN IT MANUALLY, THE STRUTS CANNOT HOLD THE DOOR OPEN AND IT SLUMPS DOWN ABOUT HALFWAY OPEN. THIS IS THE EXACT SAME ISSUE THAT CAUSED THE STRUTS TO BE RECALLED IN 2012. THIS IS A DESIGN DEFECT IN THE 2009 HONDA ODYSSEY AND HONDA SHOULD PAY FOR ANY REPAIRS.
NHTSA complaint #10683455 — an unverified report by a vehicle owner.
at 90,349 milesWaterford, NY
STRUCTURE:BODY:DOOR
I THOUGHT THE DRIVER SIDE SLIDING DOOR ON MY 2009 HONDA ODYSSEY WAS CLOSED BUT WHEN DRIVING AT A SPEED OF APPROXIMATELY 30 MPH, THE DOOR FLEW OPEN. I PULLED OVER AND TRIED TO CLOSE THE DOOR BUT IT WOULD NOT CLOSE. AFTER TRYING SEVERAL TIMES, I DECIDED I NEEDED TO HAVE IT LOOKED AT. I REACHED BACK AND HELD THE DOOR CLOSED WITH MY LEFT ARM/HAND AS I DROVE SLOWLY TO THE DEALER. THE DEALER WAS CLOSED BUT A SALESMAN GAVE ME A RENTAL CAR FOR THE NIGHT AND SAID THEY WOULD CALL THE NEXT DAY, WHICH THEY DID. THEY TOLD ME THE LATCH WAS NOT WORKING PROPERLY AND WOULD NEED TO REPLACE IT. WHAT CHOICE DID I HAVE SINCE I COULDN'T DRIVE IT THE WAY IT WAS. SO, I PAID $376.61 TO HAVE IT REPLACED. I THOUGHT THE PROBLEM WAS RESOLVED, BUT THE SAME EXACT THING HAPPENED ON THE SAME DOOR ABOUT 2 MONTHS LATER. AGAIN I REACHED BACK AND HELD THE DOOR CLOSED AS I DROVE IT BACK TO THE DEALER. AS YOU CAN IMAGINE I WAS QUITE UPSET SINCE I HAD SPENT ALL THAT MONEY TO SUPPOSEDLY HAVE THE PROBLEM FIXED. AFTER THE MECHANIC PLAYED AROUND WITH THE LATCHES WITH A SCREW DRIVER AND GREASE HE WAS ABLE TO CLOSE THE DOOR. HE INFORMED ME THAT THE REAR LATCH ON THE DOOR WAS STICKING PREVENTING THE DOOR FROM CLOSING. HE WAS SURPRISED THEY DIDN'T TRY THAT 2 MONTHS PRIOR BEFORE REPLACING THE LATCH. THE SERVICE MANAGER EVEN TOLD ME THEY HAVE NEVER HAD TO REPLACE A LATCH ASSEMBLY IN THESE VANS. SO, I ASKED IF I COULD GET REIMBURSED FOR THE COST OF REPLACING THE LATCH BUT WAS DENIED. THIS IS WHY I AM WRITING HONDA TO SEE IF YOU WILL REIMBURSE ME THE $376.61 I PAID TO HAVE THE LATCH ASSEMBLY REPLACED THAT DIDN'T NEED TO BE. I CAN PROVIDE YOU WITH A COPY OF THE RECEIPT FROM THE DEALER, IF NEEDED. THIS IS THE 2ND ODYSSEY I HAVE OWNED AND HAVE ALWAYS HAD A PROBLEM WITH THE SLIDING DOORS STICKING MAKING IT HARD TO OPEN THEM BUT HAVE NEVER HAD A PROBLEM CLOSING THEM. I HOPE YOU WILL ASSIST ME IN THIS MATTER.
NHTSA complaint #10680419 — an unverified report by a vehicle owner.
Franklin, NJ2 injured
STRUCTURE:BODY
ON TWO RECENT OCCASIONS, THE TAILGATE HAS LOWERED ITSELF WITHOUT THE DRIVER PRESSING THE TAILGATE BUTTON ON THE DASHBOARD OR ON THE TAILGATE ITSELF. IT LOWERS WITHOUT GIVING THE NORMAL AUDIBLE SIGNAL. AND IN BOTH CASES, THERE WAS A MINOR INJURY OCCURRING AS A RESULT OF THE PROBLEM. ONCE TO A CHILD, AND THE LATEST TO AN ADULT. IN THE LATEST INCIDENT, THE DRIVERS HEAD (EAR) WAS IMPACTED BY THE DOWNWARD FORCE OF THE TAILGATE, PRESSING THE HEAD AGAINST THE LEFT REAR CORNER OF THE VEHICLE WHILE THE DRIVER WAS LEANING INTO THE REAR COMPARTMENT. VERY PAINFUL TO THE DRIVER'S LEFT EAR, BUT NOT IMMEDIATELY REQUIRING MEDICAL ATTENTION. THE SERVICE DEPARTMENT OF OUR LOCAL HONDA DEALERSHIP - WHERE THE VEHICLE IS NORMALLY MAINTAINED - STATES THIS VIN IS NOT UNDER RECALL FOR FAULTY TAILGATE STRUTS OR RELATED.
NHTSA complaint #10667384 — an unverified report by a vehicle owner.