Owners have filed 431 complaints
about the 2019 Honda Passport with NHTSA between 2019 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 3 of 17 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Honda Passport. 50 means typical for this
model; 100 means roughly double.
Severity — 22
4.2% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
83% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
3431.2%
Warnings
2825.7%
Adaptive Cruise Control
1715.6%
Warning
109.2%
Body
98.3%
Assist
54.6%
Blind Spot Detection
43.7%
Rearview System Braking
21.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2417.3%
1,000 – 9,999 miles
6748.2%
10,000 – 24,999 miles
1611.5%
25,000 – 49,999 miles
1712.2%
50,000 – 74,999 miles
107.2%
75,000 – 99,999 miles
42.9%
100,000 – 149,999 miles
10.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2019peak 15Aug 2026
NHTSA investigations into the 2019 Honda Passport
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
EA25002Opened 17 Jan 2025Still openFORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly...
PE24008Opened 7 Mar 2024Closed 17 Jan 2025FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Inadvertent Automatic Emergency Braking
On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly...
Recalls on the 2019 Honda Passport
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V365000
STRUCTURE:FRAME AND MEMBERS
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
23V431000
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
21V932000
STRUCTURE:BODY:HOOD
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Risk: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
21V215000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
21V165000
TIRES
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
20V439000
BACK OVER PREVENTION: SENSING SYSTEM: CAMERA
Honda (American Honda Motor Co.) is recalling certain 2018-2020 Odyssey, 2019-2020 Passport, and 2019-2021 Pilot vehicles. Incorrect instrument panel control module software can cause the instrument panel to not display critical information, such as engine oil pressure, speedometer, and gear selector position until the next ignition cycle. Additionally, it can prevent the rearview camera image from displaying. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 101, "Control and Displays" and 111, "Rearview Mirrors."
Risk: Operating a vehicle without a functioning instrument panel or rearview camera display increases the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026275136,260 units in Canada
Structure
Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control. Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and install a rear subframe reinforcement kit or replace the subframe, as necessary.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202476132,219 units in Canada
Visual System
Issue: Under certain conditions, a software problem could cause the wrong view mode to display when the transmission is shifted into reverse. As a result, the rearview camera image may not appear correctly on the display screen. Canadian regulations allow only certain view modes to be displayed when the vehicle is reversing. Note: Vehicles that received a software update previously under a Honda product update, campaign no. P01 - 'Incorrect Rear View Camera View Mode', don't require this repair. Safety Risk: A rearview camera image that doesn't display the correct view mode could reduce a driver's field of view behind the vehicle. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and have sent a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Honda dealership.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202335088,228 units in Canada
Visual System
Issue: On certain vehicles, the terminals on the coaxial cable for the audio display unit may not have been manufactured correctly. As a result, the audio display unit could lose its connection, and the rearview camera image may not display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the media oriented systems transport (MOST) cable harness, and install a cover over the audio display unit connector.
Recall 202172551,325 units in Canada
Structure
Issue: On certain vehicles, the hood latch striker could separate from the hood. If this happens, the hood could open while driving. Note: A loose or vibrating hood may be a warning that the hood latch is failing. Safety Risk: A hood that opens suddenly while driving could block the driver's view and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the hood latch striker. Depending on its condition, a striker support plate will be installed, or if necessary, the hood will be replaced.
Recall 202118280,176 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada Recall No. 2020-236. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump motor.
Reports where the owner recorded a crash, a fire, an injury or a death.
Gainesville, FLCrash
STRUCTURE:BODY
Passenger Fender
NHTSA complaint #11661212 — an unverified report by a vehicle owner.
Houston, TXCrash3 injured
AIR BAGS
My 2019 Honda Passport with VIN# ending with**********2184. A safety recall of a faulty fuel pump was dangerous to drive. The faulty pump recalled from Honda NHTSA warned drivers that are at risk of crashes and accidents. The increased risk of property damage as well. I was exhausted trying to get a loaner car from my Dealership that I have all of my routine maintenance is performed. The fuel pump failure from December 2023 as of today still unavailable. On 6/15/2024 I loss control of my 2019 Honda passport. The rapid acceleration and rapidly stalling the vehicle etc loss of power and control. I hit a Tractor Trailer hitch destroying my vehicle completely. My injuries are still extremely problematic mental and physically. I was arrested for DUI which put the blame of me being Intoxicated or Driving on drugs. I was not taken to a Hospital but to jail. I requested to seek treatment in the Jail Clinic.I was released without a bond. The cops wanted my consent for blood to determine my alleged DUI. August 7th 2024 I received a letter stating that my blood was negative and rescinded of suspension allowing me to drive. I can’t drive with Seatbelt sign injuries neck, spine trauma to degenerative spine exacerbation. No car no job unable to be my elderly mothers care taker. My mental health has become significantly worse ever in my entire life. A faulty fuel pump and a false DUI arrest are daunting on a daily basis. I have also contemplated suicide. I am financially crippled. So I don’t understand if I was cleared as the cause of the accident. I was already warned about and Honda knew that without a DUI case. Hondas Safety recall of the faulty fuel pump. The indicators were a red flag but my Honda dealership just told me to just pray everything I have to drive my vehicle dates 2/22 2024 —-3/14/24 4/24 and other miscellaneous dates every time frustrating. The inspection of the faulty fuel pump was explained on the recall. After the collision nothing left to check.
NHTSA complaint #11622777 — an unverified report by a vehicle owner.
Houston, TXCrash3 injured
FUEL/PROPULSION SYSTEM
My 2019 Honda Passport with VIN# ending with**********2184. A safety recall of a faulty fuel pump was dangerous to drive. The faulty pump recalled from Honda NHTSA warned drivers that are at risk of crashes and accidents. The increased risk of property damage as well. I was exhausted trying to get a loaner car from my Dealership that I have all of my routine maintenance is performed. The fuel pump failure from December 2023 as of today still unavailable. On 6/15/2024 I loss control of my 2019 Honda passport. The rapid acceleration and rapidly stalling the vehicle etc loss of power and control. I hit a Tractor Trailer hitch destroying my vehicle completely. My injuries are still extremely problematic mental and physically. I was arrested for DUI which put the blame of me being Intoxicated or Driving on drugs. I was not taken to a Hospital but to jail. I requested to seek treatment in the Jail Clinic.I was released without a bond. The cops wanted my consent for blood to determine my alleged DUI. August 7th 2024 I received a letter stating that my blood was negative and rescinded of suspension allowing me to drive. I can’t drive with Seatbelt sign injuries neck, spine trauma to degenerative spine exacerbation. No car no job unable to be my elderly mothers care taker. My mental health has become significantly worse ever in my entire life. A faulty fuel pump and a false DUI arrest are daunting on a daily basis. I have also contemplated suicide. I am financially crippled. So I don’t understand if I was cleared as the cause of the accident. I was already warned about and Honda knew that without a DUI case. Hondas Safety recall of the faulty fuel pump. The indicators were a red flag but my Honda dealership just told me to just pray everything I have to drive my vehicle dates 2/22 2024 —-3/14/24 4/24 and other miscellaneous dates every time frustrating. The inspection of the faulty fuel pump was explained on the recall. After the collision nothing left to check.
NHTSA complaint #11622777 — an unverified report by a vehicle owner.
Houston, TXCrash3 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
My 2019 Honda Passport with VIN# ending with**********2184. A safety recall of a faulty fuel pump was dangerous to drive. The faulty pump recalled from Honda NHTSA warned drivers that are at risk of crashes and accidents. The increased risk of property damage as well. I was exhausted trying to get a loaner car from my Dealership that I have all of my routine maintenance is performed. The fuel pump failure from December 2023 as of today still unavailable. On 6/15/2024 I loss control of my 2019 Honda passport. The rapid acceleration and rapidly stalling the vehicle etc loss of power and control. I hit a Tractor Trailer hitch destroying my vehicle completely. My injuries are still extremely problematic mental and physically. I was arrested for DUI which put the blame of me being Intoxicated or Driving on drugs. I was not taken to a Hospital but to jail. I requested to seek treatment in the Jail Clinic.I was released without a bond. The cops wanted my consent for blood to determine my alleged DUI. August 7th 2024 I received a letter stating that my blood was negative and rescinded of suspension allowing me to drive. I can’t drive with Seatbelt sign injuries neck, spine trauma to degenerative spine exacerbation. No car no job unable to be my elderly mothers care taker. My mental health has become significantly worse ever in my entire life. A faulty fuel pump and a false DUI arrest are daunting on a daily basis. I have also contemplated suicide. I am financially crippled. So I don’t understand if I was cleared as the cause of the accident. I was already warned about and Honda knew that without a DUI case. Hondas Safety recall of the faulty fuel pump. The indicators were a red flag but my Honda dealership just told me to just pray everything I have to drive my vehicle dates 2/22 2024 —-3/14/24 4/24 and other miscellaneous dates every time frustrating. The inspection of the faulty fuel pump was explained on the recall. After the collision nothing left to check.
NHTSA complaint #11622777 — an unverified report by a vehicle owner.
at 44,700 milesHouston, TXCrash1 injured
AIR BAGS
The contact owns a 2019 Honda Passport. The contact stated that while driving approximately 55 MPH the vehicle suddenly lost automotive power causing the driver to lose control of the steering and crash into the rear of a Semi-Truck. During the incident, the air bags did not deploy. The driver sustained bruising of the chest and hip areas and pulmonary heart bruising due to the seatbelt restraints. Medical treatment was later administered. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failures was not determined. The contact informed that the VIN was included in the NHTSA Campaign Number: 23V858000(Fuel System, Gasoline), and the vehicle had experienced that same failure listed in the recall. The manufacturer and local dealer were notified of the failure. The failure mileage was 44,700.
NHTSA complaint #11609356 — an unverified report by a vehicle owner.
at 44,700 milesHouston, TXCrash1 injured
FUEL SYSTEM, GASOLINE
The contact owns a 2019 Honda Passport. The contact stated that while driving approximately 55 MPH the vehicle suddenly lost automotive power causing the driver to lose control of the steering and crash into the rear of a Semi-Truck. During the incident, the air bags did not deploy. The driver sustained bruising of the chest and hip areas and pulmonary heart bruising due to the seatbelt restraints. Medical treatment was later administered. A police report was taken at the scene. The vehicle was destroyed and towed away. The cause of the failures was not determined. The contact informed that the VIN was included in the NHTSA Campaign Number: 23V858000(Fuel System, Gasoline), and the vehicle had experienced that same failure listed in the recall. The manufacturer and local dealer were notified of the failure. The failure mileage was 44,700.
NHTSA complaint #11609356 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Monroe Twp, NJ
ENGINE
The vehicle engine is dying at intersections and going into “neutral” on its own when stopped. This has been ongoing for over a year, Honda denies any issues. It is becoming more of a safety problem more recently as the vehicle “downshifted” on its own while driving on the highway. (On that instance, the vehicle went from approx 45 mph to a slow crawl - just enough to pull off the road to safety).
NHTSA complaint #11755903 — an unverified report by a vehicle owner.
Honolulu, HI
STEERING
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear subframe, specifically the passenger-side rear suspension mounting bracket, is failing due to severe, premature corrosion. How was your safety or the safety of others put at risk? My safety was put at extreme risk because a local authorized Honda dealership fraudulently closed out an active, critical safety recall (NHTSA Campaign Number 26V-365) without actually performing the mandated repair. They returned the vehicle to me to drive on public roads with a heavily rusted, structurally compromised rear subframe where the flange seams are actively separating. Driving this vehicle poses a critical, ongoing risk because the rear control arm mounting points could fracture and fail. Such a failure would cause the rear wheels to become misaligned or inadequately retained, resulting in a sudden and catastrophic loss of vehicle handling, stability, and braking performance. Has the problem been reproduced or confirmed by a dealer or independent service center? The local authorized Honda dealership explicitly acknowledged the open recall during my initial service visit and stated they needed to order the remedy parts. They subsequently contacted me to bring the vehicle back under the pretense that the parts had arrived. They released the vehicle back to me and marked the recall as officially completed in their system. However, physical inspection of the undercarriage confirms the passenger-side subframe bracket remains completely bare, unreinforced, and heavily corroded. Because official corporate recall notices confirm that the required replacement parts are globally backordered until the fall, it is physically impossible for the dealership to have performed the installation, confirming they falsified the repair record and returned an unsafe vehicle. Prior to the dealer visits, I experienced significant shuddering and abnormal vibrations from the rear suspension.
NHTSA complaint #11755169 — an unverified report by a vehicle owner.
Honolulu, HI
SUSPENSION
What component or system failed or malfunctioned, and is it available for inspection upon request? The rear subframe, specifically the passenger-side rear suspension mounting bracket, is failing due to severe, premature corrosion. How was your safety or the safety of others put at risk? My safety was put at extreme risk because a local authorized Honda dealership fraudulently closed out an active, critical safety recall (NHTSA Campaign Number 26V-365) without actually performing the mandated repair. They returned the vehicle to me to drive on public roads with a heavily rusted, structurally compromised rear subframe where the flange seams are actively separating. Driving this vehicle poses a critical, ongoing risk because the rear control arm mounting points could fracture and fail. Such a failure would cause the rear wheels to become misaligned or inadequately retained, resulting in a sudden and catastrophic loss of vehicle handling, stability, and braking performance. Has the problem been reproduced or confirmed by a dealer or independent service center? The local authorized Honda dealership explicitly acknowledged the open recall during my initial service visit and stated they needed to order the remedy parts. They subsequently contacted me to bring the vehicle back under the pretense that the parts had arrived. They released the vehicle back to me and marked the recall as officially completed in their system. However, physical inspection of the undercarriage confirms the passenger-side subframe bracket remains completely bare, unreinforced, and heavily corroded. Because official corporate recall notices confirm that the required replacement parts are globally backordered until the fall, it is physically impossible for the dealership to have performed the installation, confirming they falsified the repair record and returned an unsafe vehicle. Prior to the dealer visits, I experienced significant shuddering and abnormal vibrations from the rear suspension.
NHTSA complaint #11755169 — an unverified report by a vehicle owner.
Warr Acres, OK
FORWARD COLLISION AVOIDANCE: WARNINGS
All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Where they wiped the sensor/camera. Resolved for 1-2 hours and started again. After another evaluation, told it was the noted camera above malfunctioning and would be $2000 to repair.
NHTSA complaint #11754130 — an unverified report by a vehicle owner.
Warr Acres, OK
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Where they wiped the sensor/camera. Resolved for 1-2 hours and started again. After another evaluation, told it was the noted camera above malfunctioning and would be $2000 to repair.
NHTSA complaint #11754130 — an unverified report by a vehicle owner.
All safety features failed to work at the same time associated with forward looking camera u-3000-49. Dealer inspected vehicle stating that the issue was the failed camera. It was during the winter after a snow storm, we went to dinner and a mile from home at Rockwell and NW Expressway in Oklahoma City, OK. All of the warning lights went haywire. We went straight to dealer service center, Where they wiped the sensor/camera. Resolved for 1-2 hours and started again. After another evaluation, told it was the noted camera above malfunctioning and would be $2000 to repair.
NHTSA complaint #11754130 — an unverified report by a vehicle owner.
Austin, TX
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753931 — an unverified report by a vehicle owner.
About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753931 — an unverified report by a vehicle owner.
Austin, TX
LANE DEPARTURE: WARNING
About 1 year ago when the car was only 6 yeas old a series of warning lights lit up on the dashboard of our 2019 Honda Passport. The warning lights showed failures in several of the Honda sensing suite safety features including adaptive cruise control, lane keeping assist, collision mitigation braking system, road departure mitigation, vehicle stability assist, and auto high beam problem. The Honda dealership told us it could be a problem with the front facing multi-purpose camera or the radar and the problem was triggering a full failure of the entire Honda sensing suite and all of the safety features. They were unable to diagnose the issue and suggested replacing and recalibrating both the camera and the radar. The quote for this work was over $7,000 and they couldn’t even ensure us that it would fix the issue or that it wouldn’t fail again in the future. As a result we either have to continue to drive our car without any of the safety features that we purchased the car for, try to sell the car for a greatly reduced amount because of the myriad of safety warnings that show up on the dash, or spend over half of what the car is worth at the dealership for a repair without any assurances that the problem won’t reoccur. Based on internet research this is a very common problem for many Honda vehicles between 2019 and 2025. We have been driving the car “as-is” for over a year now hoping that Honda would issue a recall for this widespread safety issue. Here is a link to the walk around video and explanation from First Texas Honda: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11753931 — an unverified report by a vehicle owner.
Brandon, FL
FORWARD COLLISION AVOIDANCE: WARNINGS
There has been multiple times that my 2019 passport has had the “brake” indicator pop up on my dash telling me to brake when there is nothing there I mean like a completely empty road. There has been a handful of times that it has actually stopped my car like slammed the brakes when there is nothing around or a couple times when a car was passing on the other side of the roadway. This has happened multiple times with someone driving behind me and I fear it could cause a crash due to the car randomly braking so hard.
NHTSA complaint #11748679 — an unverified report by a vehicle owner.
There has been multiple times that my 2019 passport has had the “brake” indicator pop up on my dash telling me to brake when there is nothing there I mean like a completely empty road. There has been a handful of times that it has actually stopped my car like slammed the brakes when there is nothing around or a couple times when a car was passing on the other side of the roadway. This has happened multiple times with someone driving behind me and I fear it could cause a crash due to the car randomly braking so hard.
NHTSA complaint #11748679 — an unverified report by a vehicle owner.
Bend, OR
FORWARD COLLISION AVOIDANCE: WARNINGS
The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.
NHTSA complaint #11744579 — an unverified report by a vehicle owner.
Bend, OR
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.
NHTSA complaint #11744579 — an unverified report by a vehicle owner.
Bend, OR
LANE DEPARTURE: WARNING
The safety features connected to the rear view mirror and vehicle sensors malfunctioned. The Adaptive Cruise Control, Collision Mitigation System, Road Departure Mitigation, Lane Keep Assist and High Beam - brake system - have stopped working. It was diagnosed as an internal failure of multipurpose camera. I have noticed there have been a lot of complaints of this failure. My car doesn’t have that many miles on it and isn’t that old. It seems like a defect in the car.
NHTSA complaint #11744579 — an unverified report by a vehicle owner.
Rockingham, VA
UNKNOWN OR OTHER
It is available for inspection upon request and I’m not sure as what is happening to it. My an others safety was put at risk when my vehicle suddenly lost power an would not accelerate no matter how much I pressed on gas pedal during driving on a highway there was significant hesitation an would go then act up again it has happened intermittently for over a year now . I have brought it to the attention of Honda dealership and the headquarters a nothing has been done. They claim no light no act up for them . Light came on once no codes and message of an emissions system problem as well then was cleared an no fix. I chance it every time I go out because they refuse to do a better job of testing it. I suggested it may be the fuel injectors because many vehicles have had same problems a were recalled but my my vin was not apart of it. Sadly. Seems it’s a uphill battle to be taken seriously in this matter.
NHTSA complaint #11742571 — an unverified report by a vehicle owner.
Ellenwood, GA
STEERING
I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.
NHTSA complaint #11739733 — an unverified report by a vehicle owner.
Ellenwood, GA
SERVICE BRAKES
I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.
NHTSA complaint #11739733 — an unverified report by a vehicle owner.
I purchased this vehicle at the end of February 2026. Since the purchase this vehicle has on numerous occasions for no reason applied the brakes and made the steering wheel shake. This has almost caused an accident on several occasions, with today another instance on 5-23-2026. I would turn the system off but from what I understand it re-engages itself after every drive. I like the vehicle but im afraid that its going to cause an accident or someones death. Had I known that I couldn't permanently turn off this dangerous system i would have never bought it and bought a Lexus SUV instead. Honda should give their customers who want to turn this system off a way to do so.
NHTSA complaint #11739733 — an unverified report by a vehicle owner.
Delmar, NY
ELECTRICAL SYSTEM
The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.
NHTSA complaint #11733072 — an unverified report by a vehicle owner.
Delmar, NY
FORWARD COLLISION AVOIDANCE: WARNINGS
The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.
NHTSA complaint #11733072 — an unverified report by a vehicle owner.
Delmar, NY
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
The safety features connected to the camera and vehicle sensors have all stopped working. Every time I start my car, multiple lights come on and dashboard messages that cruise control, lane assist and collision prevention systems are not working. The dealership quoted me $2300 to fix and said new sensors/computer system would need to be put in and calibrated. I tried putting a new battery in, which unfortunately did not help. I have heard of multiple other Passport drivers having this issue.
NHTSA complaint #11733072 — an unverified report by a vehicle owner.
Aliso Viejo, CA
ENGINE
04/10/2026 at around 8am and 04/14/2026 at around 7pm - At both times, car stopped at red light. Auto start-stop shut off car engine. When light turned green and stepped on gas, engine shut down and warning lights came on. Car was still in “drive.” Had to push “park” button and then started engine.
NHTSA complaint #11731265 — an unverified report by a vehicle owner.
Callahan, FL
UNKNOWN OR OTHER
MY 2019 HONDA PASSPORT WITH JUST OVER 100K MILES JUST HAD COMPLETE TRANSMISSION FAILURE. THE CAR WAS RUNNING FINE AND HAS REGULARLY HAD RANDOM HARD SHIFTS SINCE THE DAY I GOT IT AND IVE BROUGHT THE ISSUE UP TO THE DEALER EVERY TIME IT IS BROUGHT IN FOR SERVICE. THEY ALWAYS TELL ME THEY CANT FIND ANYTHING WRONG WITH IT. AFTER JUST DRIVING TO GET MY CHILD FROM SCHOOL AND COMING HOME PARKING MY CAR AND RUNNING INSIDE THE CAR WAS FINE. THERE WERE NO WARNING LIGHTS SYSTEM LIGHTS OR WARNINGS THAT SOMETHING WOULD GO WRONG. BUT I GO BACK OUT 10 MINUTES LATER TO TURN IT ON AND THE ENGINE STARTS AND IDLES FINE BUT THERE IS AN ERROR ON THE SCREEN SAYING TRANSMISSION PROBLEM AND THE CAR WONT GO INTO ANY GEAR. I HAD THE CAR TOWED AND THE DEALER DOES NOT YET KNOW HOW MUCH ITS GOING TO COST. THEY HAVE HAD IT FOR 3 DAYS NOW AND WONT TELL ME EXACTLY WHAT PART OF THE TRANSMISSION FAILED, HOW IT FAILED, OR WHAT WOULD HAVE CAUSED IT. I WAS ONLY TOLD THEY ARE WAITING TO HEAR FROM PARTS AND ITS GOING TO BE PRICY! FOR SUCH A YOUNG CAR IT SHOULD NOT NEED THE TRANSMISSION REPLACED AT THIS POINT IN ITS LIFE. THIS IS A MANUFACTURE ISSUE AND SHOULD BE REPLACED BY HONDA. THIS WILL CAUSE MAJOR ISSUES FOR PEOPLE LIVING THEIR EVERYDAY LIFE PAYCHECK TO PAYCHECK. I DONT HAVE MONEY TO PAY FOR SUCH AN EXPENSIVE FIX! I JUST PAID IT OFF.
NHTSA complaint #11729074 — an unverified report by a vehicle owner.
Soquel, CA
FUEL/PROPULSION SYSTEM
The part that malfunctioner is the auto start from stop. I was at the Park and XXX light In [XXX] . My car would not start after I got to the stoplight. The auto start did not work. Important to share, this happens at least two or three times a day in my vehicle. Many times when I come My vehicle will not start on its own. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11728695 — an unverified report by a vehicle owner.
I was traveling over HighwayXX headed toward [XXX] , traveling has seen a 50 miles an hour when my 2019 passport Auto braked without me putting my foot on the brake. when this happened, the Car Fish tailed towards the center divide, almost hit the cement divide, and I had to correct my steering four times in order to avoid traffic, or crashing into a forest of mature trees. Because of these multiple corrections that I had to make, I ended up swerving in and out of both lanes and my car was out of control for a significant amount of time. It almost hit the center divide of Highway 17. At one point, I was at 180° angle, almost going the other direction. The auto braking of this vehicle, almost got me killed. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11728694 — an unverified report by a vehicle owner.