FaultScore

FaultScore report

2023 Honda Passport problems

Owners have filed 69 complaints about the 2023 Honda Passport with NHTSA between 2023 and 2026. The largest single group is the driver assist & collision avoidance. Across this model's run it ranks 5 of 17 worst.

C

FaultScore 53/100

Higher is worse. Measured against the other years of the Honda Passport.

How this is worked out

The numbers

69

Complaints

8

Crashes reported

0

Fires reported

5

Injuries reported

NHTSA overall crash rating

From the agency's own crash tests

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 26 vs 50 Severity 97 vs 50 Early failure not reported
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 26
Against the median year of the Honda Passport. 50 means typical for this model; 100 means roughly double.
Severity — 97
18.8% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — not reported
Too few complaints recorded a mileage to measure this.

How 2023 compares with every other Honda Passport

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2023 Honda Passport

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

5 crashes, 0 fires

Brakes 11 15.9%

Median failure at 8,500 miles

Other & Unspecified 8 11.6%

1 crashes, 0 fires

Electrical System 5 7.2%
Transmission & Drivetrain 5 7.2%
Acceleration & Cruise Control 4 5.8%
Engine & Cooling 3 4.3%
Suspension 2 2.9%
Seats 1 1.4%

1 crashes, 0 fires

Seat Belts 1 1.4%
Tires 1 1.4%
Windows, Mirrors & Wipers 1 1.4%
Fuel & Propulsion 1 1.4%
Lights 1 1.4%
Body & Structure 1 1.4%
Steering 1 1.4%
Airbags 1 1.4%

1 crashes, 0 fires

Exactly what failed

NHTSA files every complaint against a named sub-assembly, not just a system. This is the difference between knowing it was "the engine" and knowing which part of it — the list to hand a mechanic.

Automatic Emergency Braking 8 34.8%
Warnings 6 26.1%
Warning 2 8.7%
Assist 2 8.7%
Blind Spot Detection 2 8.7%
Rearview System Braking 1 4.3%
Adaptive Cruise Control 1 4.3%
Body 1 4.3%

NHTSA crash tests

The agency crash-tested this model year itself. These are its own photographs and star ratings.

Configuration Overall Front Side Rollover
2023 Honda PASSPORT SUV AWD
16.4% risk
2023 Honda PASSPORT SUV FWD
17.5% risk

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2023 peak 8 Aug 2026

NHTSA investigations into the 2023 Honda Passport

An investigation is the step before a recall: the agency has seen enough complaints to look into a pattern itself. An open one means it thinks something may be wrong and nothing has been fixed yet.

2 investigations are still open.

EA25004 Opened 26 Mar 2025 Still open ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR

No Restart After Auto Start/Stop Engages

On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...

EA25002 Opened 17 Jan 2025 Still open FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Inadvertent Automatic Emergency Braking

On March 7, 2024, the Office of Defects Investigation (ODI) opened a Preliminary Evaluation (PE24008) to assess reports of inadvertent activation of the Automatic Emergency Braking (AEB) system in model year 2019-2022 Honda Insight and 2019-2022 Honda Passport vehicles. The complainants allege activation of the AEB system with no apparent obstruction in the vehicle's path, resulting in rapid vehicle deceleration. Honda indicated that it is aware of a total of 412 reports that may relate to the alleged defect. Honda provided analysis of the alleged defect and stated that some customers possibly...

Recalls on the 2023 Honda Passport

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

26V365000

STRUCTURE:FRAME AND MEMBERS

American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.

Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.

24V900000

FUEL SYSTEM, GASOLINE:STORAGE:TANK ASSEMBLY:FILLER PIPE AND CAP

Honda (American Honda Motor Co.) is recalling certain 2023-2024 Passport and 2023-2025 Pilot vehicles. The fuel filler neck tube and fuel filler pipe may separate, allowing fuel to leak.

Risk: A fuel leak in the presence of an ignition source increases the risk of a fire.

24V184000

STEERING:RACK AND PINION

Honda (American Honda Motor Co.) is recalling certain 2023 Passport and Ridgeline vehicles. The inner ball joint housing in the steering gearbox assembly may loosen and detach from the steering rack and result in a loss of steering control.

Risk: A loss of steering control increases the risk of a crash.

23V458000

SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:MASTER CYLINDER

Honda (American Honda Motor Co.) is recalling certain 2020-2021 Civic, 2020-2023 Ridgeline, 2021-2023 Passport, 2021-2022 Pilot, and 2020 Acura MDX vehicles. The tie rod fastener that connects the brake booster and the brake master cylinder may have been improperly assembled during manufacturing, which can cause the brake master cylinder to separate from the booster assembly.

Risk: Brake master cylinder separation can cause a loss of brake function and increase the risk of a crash.

23V431000

BACK OVER PREVENTION:DISPLAY FUNCTION

Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."

Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2026275 136,260 units in Canada

Structure

Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control. Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and install a rear subframe reinforcement kit or replace the subframe, as necessary.

Recall 2024725 12,083 units in Canada

Fuel System

Issue: On certain vehicles, the fuel filler pipe may not have been connected properly to the filler neck. As a result, the connection could separate in a crash, and fuel could leak. Safety Risk: A fuel leak can create the risk of a fire. Corrective Actions: Honda will notify owners in writing and advise you to take your vehicle to a dealership to inspect and, if necessary, reposition the fuel filler pipe.

Recall 2023365 12,246 units in Canada

Brakes

Issue: On certain vehicles, the brake master cylinder could separate from the brake booster. If this happens, braking could be reduced or you could experience a complete loss of brakes. Safety Risk: Reduced braking or a loss of brakes can increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect the brake master cylinder and brake booster. The dealer will inspect for any missing nuts and damaged brake booster parts and replace them as necessary.

Recall 2023350 88,228 units in Canada

Visual System

Issue: On certain vehicles, the terminals on the coaxial cable for the audio display unit may not have been manufactured correctly. As a result, the audio display unit could lose its connection, and the rearview camera image may not display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the media oriented systems transport (MOST) cable harness, and install a cover over the audio display unit connector.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

Edon, OH Crash

SEATS

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint #11753116 — an unverified report by a vehicle owner.

Edon, OH Crash

AIR BAGS

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint #11753116 — an unverified report by a vehicle owner.

Edon, OH Crash

LANE DEPARTURE: BLIND SPOT DETECTION

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint #11753116 — an unverified report by a vehicle owner.

Redondo Beach, CA Crash

UNKNOWN OR OTHER

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

NHTSA complaint #11713498 — an unverified report by a vehicle owner.

Redondo Beach, CA Crash

LANE DEPARTURE: BLIND SPOT DETECTION

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

NHTSA complaint #11713498 — an unverified report by a vehicle owner.

Irvine, CA 1 injured

ELECTRICAL SYSTEM

On 11 Apr 2025, I was driving my 2023 Honda Passport at night on a toll road in clear weather when my infant son began screaming in distress. I pulled over onto the shoulder, partially onto a dirt area with bushes for more space. I pressed the “Park” button, unbuckled my seatbelt, and opened the driver door to step out. As I did, the vehicle suddenly began rolling forward despite being in Park with the door open and the seatbelt off. I fell trying to exit and had to roll away from the vehicle as it continued moving. A passenger jumped into the front seat and stopped it. This wasn’t a lurch or slight movement the car rolled enough to put me in danger. It behaved as if it were in Neutral, not Park. I later tested the same conditions (engine running, door open, seatbelt off), and the vehicle auto-shifted to Park as designed. This confirms the safety feature failed in that moment. No warning lights, alerts, or error messages appeared before or during the incident. I reported the issue to Honda and asked the dealer to inspect the transmission and interlock systems. No faults or diagnostic codes were found. The service advisor said Park can take a second to engage, but the movement I experienced was excessive and unsafe. This is a serious safety concern, especially with children in the car. I’ve also seen other reports of similar issues in Passport and Pilot forums. I have manageable scrapes and a joint effusion in my knee

NHTSA complaint #11654865 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

La Puente, CA

UNKNOWN OR OTHER

2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem

NHTSA complaint #11757163 — an unverified report by a vehicle owner.

La Puente, CA

ELECTRICAL SYSTEM

2023 honda passport trailsport rear a/c is blowing warm air and will not get cold. if rear ac is not blowing any cold air than it will be sure that front ac will follow, this should be a manufacturer defect recall because there are many same model with the exact same problem

NHTSA complaint #11757163 — an unverified report by a vehicle owner.

Nokomis, FL

EXTERIOR LIGHTING

Purchased this 2023 Honda Passport on January 31, 2026 as a certified pre-owned (CPO) vehicle from Venice Honda, Venice Florida. On July 15, 2026, I noticed condensation inside the entire lens of my left headlight. The attached pictures will show no damage at all to the headlight. Venice Honda examined the vehicle and headlight on July 27, 2026 and upon completion the service tech stated that the CPO warrantee will not cover this headlight replacement. I advised the tech that on March 3, 2023, Honda released Technical Service Bulletin 23-024 regarding moisture in the headlights on 2019-2023 Passports. I am deeply concerned that enough moisture inside the headlight would cause corrosion leading to shorting out the headlight. Attached is Technical Service Bulletin 23-024.

NHTSA complaint #11753370 — an unverified report by a vehicle owner.

Edon, OH Crash

SEATS

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint #11753116 — an unverified report by a vehicle owner.

Edon, OH Crash

AIR BAGS

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint #11753116 — an unverified report by a vehicle owner.

Edon, OH Crash

LANE DEPARTURE: BLIND SPOT DETECTION

these cars require a seat calibration after a deer collision. they say your seat sensors are shot and want $900 to fix your seat and recalibrate the system. they also say your passenger airbags will not work without fixing the seat. pure safety for ransome. two seat belts also exploded and the deer walked away. zero body damage to car. this stuff is a joke.

NHTSA complaint #11753116 — an unverified report by a vehicle owner.

Kill Devil Hills, NC

SERVICE BRAKES

Auto braking same location regardless of traffic

NHTSA complaint #11745489 — an unverified report by a vehicle owner.

Kill Devil Hills, NC

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Auto braking same location regardless of traffic

NHTSA complaint #11745489 — an unverified report by a vehicle owner.

Sacramento, CA

SERVICE BRAKES

I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.

NHTSA complaint #11743491 — an unverified report by a vehicle owner.

Sacramento, CA

FORWARD COLLISION AVOIDANCE: WARNINGS

I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.

NHTSA complaint #11743491 — an unverified report by a vehicle owner.

Sacramento, CA

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

I already took my car to honda dealer to fix the brake from shaking when it was around 10k miles. It is now happening again.

NHTSA complaint #11743491 — an unverified report by a vehicle owner.

Ridgeland, MS

UNKNOWN OR OTHER

Sunroof while driving exploded - the boom was extremely scary

NHTSA complaint #11741878 — an unverified report by a vehicle owner.

Barre, VT

UNKNOWN OR OTHER

Air conditioning not working. 3 years 15,000 miles.

NHTSA complaint #11738962 — an unverified report by a vehicle owner.

Mahopac, NY

UNKNOWN OR OTHER

• Component/system that failed: A/C compressor (shaft seal leak confirmed by Mt. Kisco Honda dealer diagnosis). The vehicle is available for inspection. • Safety risk: No direct crash risk, but loss of A/C in hot weather (NY summers) reduces driver comfort and can cause fatigue or window fogging in certain conditions (e.g., defrost mode struggles when compressor doesn’t engage). No warning lamps or messages appeared. • Problem reproduced/confirmed: Yes — intermittent since the vehicle was new (~2 years). It was noticeable during summer months (works some days, fails others). In March 2026 it became consistent hot air. Dealer performed diagnostic (evacuate/recharge) and confirmed compressor leak. They recommend full compressor replacement (~$1,580). • Inspections: Inspected and diagnosed by Mt. Kisco Honda (Service Advisor [XXX] ). No police, insurance, or other third-party inspections. • Prior symptoms: Intermittent A/C failure (cold some days, warm/hot others, recirculate button resets) since purchase. Progressively worsened. No other warning lights or symptoms. Additional Details: This is a known issue on 2019–2025 Honda Passports, Pilots, and Ridgelines with the 3.5L V6 and R-1234yf refrigerant (oil causes premature shaft seal wear). Honda issued TSB 23-050 and 10-year warranty extensions for the identical problem on CR-V and Civic models. At only 37,000 miles, this appears to be a manufacturing/design-related defect present or developing from new. I have attached the dealer diagnostic paperwork. Please investigate for a potential recall or extended coverage. Case # with Honda Corporate: XXX INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

NHTSA complaint #11737955 — an unverified report by a vehicle owner.

Bear Creek, NC

SEAT BELTS

When both the left and right rear passenger seatbelts are in use independently from each other, the seatbelt warning signal is initiated when a passenger is seated in the respected positional location. The warning signal is both visible and audible when a passenger is buckled in and seated.

NHTSA complaint #11728429 — an unverified report by a vehicle owner.

Germantown, MD

POWER TRAIN

Problem started at 11,000 miles as very minor and has become progressively worse up to the now 32,000. Vehicle has been to dealerships 5 times with no repair performed. THE MAJOR SAFETY ISSUE: Hesitation and gear searching on acceleration. Intermittent acuity. 3 times I needed to accelerate quickly in order to merge with 40 mph traffic from a stop sign. I stepped on the throttle and the vehicle lurched into traffic then lost power and gear searched for 3 seconds creating a potentially very serious incident. Once the gear engaged, the vehicle took off at a high rate of acceleration and speed causing yet another unsafe condition and making me look like a maniac. THE OTHER SYMPTOMS: 1) Hard Starting, sometimes vehicle seems to sputter, sometimes it revs hard on startup 2) Vehicle sometimes enters some kind of error state similar to the vehicle not being in park when the engine is shut down. An audible alarm sounds, like when the lights are left on or a key is left in the car, and the vehicle refuses to lock the doors on its own as usual. Visual inspection by the driver reveals nothing appears to be wrong. Lights are off, no key left, vehicle is in park. Powering back on, checking park indicator and turning back off seems to reset this condition. 3) Inconsistent accelerator pedal input. Sometimes the vehicle goes much harder or seems to be held back by something at other times. 4) Erratic torque distribution for AWD. Viewed from dash torque distribution readout. AWD engages 100% at all wheels at times of very light throttle on dry pavement. 5) Engine just sounds terrible at idle and at times of hard acceleration. 6) Rough acceleration. Choppy gear shifts. 7) Vehicle continues to push forward under power when throttle is lifted and brakes are applied causing harder than usual brake pedal pressure to be necessary and inconsistent vehicle slowing. 8) No CEL is on. 9) Constant minor weaving due to inconsistent AWD torque delivery. PROBLEM IS ONGOING

NHTSA complaint #11725537 — an unverified report by a vehicle owner.

Germantown, MD

FORWARD COLLISION AVOIDANCE: WARNINGS

Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a shoulder for an out. Traffic was heavy, lucky that no accident occurred. Other less dramatic events have occurred with the auto braking as well. The front collision warning without auto-braking occurs on nearly every drive.

NHTSA complaint #11725541 — an unverified report by a vehicle owner.

Germantown, MD

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

Was driving through highway construction site. One lane, jersey walls close on both sides. A lane shift was forced by the jersey walls and my vehicle slammed the brakes causing me to need to very accurately control steering during this unnecessary emergency braking situation. Cars behind me had no way to drive around or a shoulder for an out. Traffic was heavy, lucky that no accident occurred. Other less dramatic events have occurred with the auto braking as well. The front collision warning without auto-braking occurs on nearly every drive.

NHTSA complaint #11725541 — an unverified report by a vehicle owner.

Cottage Grove, MN

FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING

The contact owns a 2023 Honda Passport. The contact stated that while driving at various speeds, the Collision Mitigation Braking System (CMBS) engaged while there were no vehicles or objects nearby. The contact stated that prior to the failure, the message "BRAKE" was displayed, the steering wheel vibrated, and the vehicle quickly decelerated. The vehicle was taken to the dealer, but was not diagnosed or repaired. The contact was informed that the dealer was not aware of the failure. The dealer advised the contact to deactivate the CMBS as needed. The manufacturer was not contacted. The failure mileage was unknown.

NHTSA complaint #11721424 — an unverified report by a vehicle owner.

Redondo Beach, CA Crash

UNKNOWN OR OTHER

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

NHTSA complaint #11713498 — an unverified report by a vehicle owner.

Redondo Beach, CA Crash

LANE DEPARTURE: BLIND SPOT DETECTION

The push button gearshifting. I have accidentally hit reverse about 100 times since I’ve owned this car in six months. It ended up in a rear end collision with a parked car. Then when I tried to drive forward, I backed up again. The first time was intentional backing and I didn’t see the car behind me… the second time I was attempting to drive forward and I hit the reverse button again. It was instinctual. I hit the car twice.

NHTSA complaint #11713498 — an unverified report by a vehicle owner.

Vista, CA

SERVICE BRAKES

While driving at highway speeds, I experienced multiple loud, intermittent double-knocking noises within a short period of time, followed by an additional grinding/rotational noise at low speeds. These noises were abnormal and raised immediate safety concerns, prompting me to bring the vehicle to a dealer that day. During inspection and test driving, the noise condition was confirmed. Further inspection revealed that a front brake caliper (flange) bolt was missing, and the brake caliper had shifted out of position. This bolt is a critical fastener that secures the brake caliper to the brake assembly and is available for inspection through service records. This condition posed a serious safety risk, as a shifted or unsecured brake caliper could result in reduced braking performance, brake failure, or wheel lock-up, potentially endangering vehicle occupants and other road users. The issue was confirmed by an authorized Honda service center, and the vehicle was inspected by manufacturer-authorized personnel. The vehicle was repaired at no charge by reinstalling the correct hardware and restoring the brake caliper to its proper position. One week later, I have come to find out this is a known issue, and Honda has issued a Technical Service Bulletin (TSB) for 2023–2024 Honda Passport vehicles addressing loose or missing front brake caliper/flange bolts. I never received a recall notice or voluntary letter from Honda notifying me this might be an issue or to have it inspected. No warning lights or messages appeared prior to the incident; the only symptoms were the knocking noises at highway speeds and grinding noise at low speed.

NHTSA complaint #11709507 — an unverified report by a vehicle owner.

Clifton Park, NY

POWER TRAIN

my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)   harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023)  owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.    Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed.  . Dealer did some type of reset. VIN # 5FNYF8H59PB027063

NHTSA complaint #11693792 — an unverified report by a vehicle owner.

Clifton Park, NY

VEHICLE SPEED CONTROL

my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)   harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023)  owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.    Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed.  . Dealer did some type of reset. VIN # 5FNYF8H59PB027063

NHTSA complaint #11693792 — an unverified report by a vehicle owner.

Clifton Park, NY

ENGINE

my 2023 Honda passport is having shifting problems (high revs, slow nd unpredictable power to wheels)   harsh acceleration (not easy to safely /smoothly gauge power and speed from acceleration to wheel) high revs "stuck" --not shifting down smoothly/safely These issues are on going. I also researched and saw this has been reported b y other Honda Passport( 2023)  owners. I contacted dealer 10/16/25 to document the complaint and asked dealer to call me back if any service advisories or recalls, they said no, but a service advisor wuld contat me if they felt a follow up was needed.    Also, the vehicle had 'catastrophic' computer failure with power lost and warning lights within first 2 years --transmission lost power/engine still ran and forced into the breakdown lane and have vehicle towed.  . Dealer did some type of reset. VIN # 5FNYF8H59PB027063

NHTSA complaint #11693792 — an unverified report by a vehicle owner.