326 of the 1,455 complaints about the 2019 Honda Pilot are about the driver-assist systems — 22% of everything reported for this model year. Half of the failures with a mileage on record happened before 54,000 miles.
326
Complaints
6
Crashes
0
Fires
2
Injuries
Filed with NHTSA, in their own words.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
abnormal operation and intermittent failure of multipurpose camera, my dashboard is showing warning lights for LKAS, Cruise, auto-high beams, collision mitigation, road Departure mitigation.
NHTSA complaint #11762773 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
abnormal operation and intermittent failure of multipurpose camera, my dashboard is showing warning lights for LKAS, Cruise, auto-high beams, collision mitigation, road Departure mitigation.
NHTSA complaint #11762773 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
My dash will light up and say that cruise control is not working and lane keep assist is also not working
NHTSA complaint #11761633 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
My dash will light up and say that cruise control is not working and lane keep assist is also not working
NHTSA complaint #11761633 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
My dash will light up and say that cruise control is not working and lane keep assist is also not working
NHTSA complaint #11761633 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
warning lights and problems
NHTSA complaint #11761167 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
warning lights and problems
NHTSA complaint #11761167 — an unverified report by a vehicle owner.
BACK OVER PREVENTION
The contact owns a 2019 Honda Pilot. The contact stated that while reversing, the rear-view camera displayed a purple and green screen. The vehicle was not diagnosed or repaired by a dealer or an independent mechanic. The manufacturer was notified of the failure by email, but no response was provided. The failure mileage was approximately 112,000.
NHTSA complaint #11759416 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
Lane System Camera Failure
NHTSA complaint #11758581 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
Lane System Camera Failure
NHTSA complaint #11758581 — an unverified report by a vehicle owner.
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. The NHTSA Recall Number: 23V-431 does not include this VIN; however, the failure symptoms appear to be identical
NHTSA complaint #11757538 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
NHTSA complaint #11753641 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
NHTSA complaint #11753641 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
NHTSA complaint #11753641 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
NHTSA complaint #11752989 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
NHTSA complaint #11752989 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
NHTSA complaint #11752989 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.
NHTSA complaint #11752115 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.
NHTSA complaint #11751468 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.
NHTSA complaint #11751468 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
While operating my 2019 Honda Pilot, the vehicle experienced a sudden and complete failure of its advanced driver safety systems. Without warning, a cascade of simultaneous error messages illuminated on the dashboard, completely disabling the Collision Mitigation Braking System (CMBS), Road Departure Mitigation, Adaptive Cruise Control, and Lane Keeping Assist networks.This defect renders critical safety features completely inoperable and causes severe driver distraction due to persistent dashboard warnings flashing on the loop. This failure occurred when turning on the car. The sudden loss of safety systems while traveling at highway speeds poses an unreasonable risk of a crash, as the vehicle can no longer utilize automatic emergency braking or lane assistance features.The vehicle currently has about 88000 miles. The dealership has indicated the issue stems from a failure of the front-facing windshield camera sensor, matching the systematic defect patterns alleged in active federal class-action litigation against Honda. I am requesting that the NHTSA formally investigate this widespread camera component failure to mandate a safety recall.
NHTSA complaint #11751468 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.
NHTSA complaint #11750998 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
Additional Comments for Complaint #11750912:I am uploading photographic evidence of severe material delamination on my vehicle's front radar emblem shield (Part #71125-TG7-A51) [71125-TG7-A51].This manufacturing defect caused a critical safety failure: my vehicle recently executed a sudden, violent phantom braking event on the highway with absolutely no prior warning lights or error codes on the dashboard. The peeling layers and air bubbles on the emblem physically refracted the radar signals, creating a false target that locked the brakes and nearly caused a severe rear-end collision.While I was driving alone during this specific incident, this car is my primary family vehicle used daily to transport my wife and my three young children. I am now genuinely terrified to drive my family in this vehicle and must manually turn off the CMBS system every time I start the car to protect them. American Honda Corporate (Case #16495852) has formally refused to address this active braking hazard, deflecting the issue by focusing only on unrelated radio glitches.I request a federal safety investigation into Honda’s radar emblem material degradation, as it directly compromises collision-mitigation systems without triggering automated dashboard fault alerts, putting families and young children at immediate risk.
NHTSA complaint #11750998 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
WHEN I STARTED MY 2019 HONDA PILOT TOURING CAR ON 7/13/26 MORNING, WHERE THE SCREEN WHERE THE SPEED USUALLY SHOWS SHOWED AMBER COLORED WARNINGS FOR HONDA SENSING FEATURES: ACC, LKAS, CMBS, ROAD DEPARTURE MITIGATION SYSTEM, AUTO HIGH BEAM. LKAS, CMBS AND BRAKE SYSTEM AMBER ICONS ARE ON. INFOTAINMENT DISPLAY SHOWS ACC AND CMBS HAS A PROBLEM. I TRIED CLEANING THE WINDSHIELD AND SENSORS IN THE FRONT BUT SAME WARNINGS STILL CONTINUED TO SHOW AT NEXT START UP AND DRIVE. LAST FEW DAYS I STARTED IT STILL POPS UP SO I TOOK IT TO INDEPENDENT SHOP YESTERDAY 7/15/26. THEY PULLED A U-CODE FOR MULTIPURPOSE CAMERA, TRIED TO CLEAN THE SENSORS BUT WARNINGS WOULD STILL SHOW SO IT'S A HARD CODE NOW. I HAD THEM DOCUMENT IT FOR ME. THESE ARE SAFETY FEATURES THAT CAME WITH THE CAR, SHOULD THEY BE FAILING THIS EARLY ON? I HAVE NOT DONE ANYTHING TO THERE, HAVEN'T BEEN IN ANY ACCIDENTS INVOLVING THAT AREA AND HAVEN'T HAD WINDSHIELD REPLACED EITHER. THEY WEREN'T ABLE TO FIX IT AS THEY DON'T HAVE THE CALIBRATION EQUIPMENT SO SAID WE'D NEED TO SEND TO HONDA DEALER.
NHTSA complaint #11750839 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: AUTOMATIC EMERGENCY BRAKING
WHEN I STARTED MY 2019 HONDA PILOT TOURING CAR ON 7/13/26 MORNING, WHERE THE SCREEN WHERE THE SPEED USUALLY SHOWS SHOWED AMBER COLORED WARNINGS FOR HONDA SENSING FEATURES: ACC, LKAS, CMBS, ROAD DEPARTURE MITIGATION SYSTEM, AUTO HIGH BEAM. LKAS, CMBS AND BRAKE SYSTEM AMBER ICONS ARE ON. INFOTAINMENT DISPLAY SHOWS ACC AND CMBS HAS A PROBLEM. I TRIED CLEANING THE WINDSHIELD AND SENSORS IN THE FRONT BUT SAME WARNINGS STILL CONTINUED TO SHOW AT NEXT START UP AND DRIVE. LAST FEW DAYS I STARTED IT STILL POPS UP SO I TOOK IT TO INDEPENDENT SHOP YESTERDAY 7/15/26. THEY PULLED A U-CODE FOR MULTIPURPOSE CAMERA, TRIED TO CLEAN THE SENSORS BUT WARNINGS WOULD STILL SHOW SO IT'S A HARD CODE NOW. I HAD THEM DOCUMENT IT FOR ME. THESE ARE SAFETY FEATURES THAT CAME WITH THE CAR, SHOULD THEY BE FAILING THIS EARLY ON? I HAVE NOT DONE ANYTHING TO THERE, HAVEN'T BEEN IN ANY ACCIDENTS INVOLVING THAT AREA AND HAVEN'T HAD WINDSHIELD REPLACED EITHER. THEY WEREN'T ABLE TO FIX IT AS THEY DON'T HAVE THE CALIBRATION EQUIPMENT SO SAID WE'D NEED TO SEND TO HONDA DEALER.
NHTSA complaint #11750839 — an unverified report by a vehicle owner.
LANE DEPARTURE: ASSIST
WHEN I STARTED MY 2019 HONDA PILOT TOURING CAR ON 7/13/26 MORNING, WHERE THE SCREEN WHERE THE SPEED USUALLY SHOWS SHOWED AMBER COLORED WARNINGS FOR HONDA SENSING FEATURES: ACC, LKAS, CMBS, ROAD DEPARTURE MITIGATION SYSTEM, AUTO HIGH BEAM. LKAS, CMBS AND BRAKE SYSTEM AMBER ICONS ARE ON. INFOTAINMENT DISPLAY SHOWS ACC AND CMBS HAS A PROBLEM. I TRIED CLEANING THE WINDSHIELD AND SENSORS IN THE FRONT BUT SAME WARNINGS STILL CONTINUED TO SHOW AT NEXT START UP AND DRIVE. LAST FEW DAYS I STARTED IT STILL POPS UP SO I TOOK IT TO INDEPENDENT SHOP YESTERDAY 7/15/26. THEY PULLED A U-CODE FOR MULTIPURPOSE CAMERA, TRIED TO CLEAN THE SENSORS BUT WARNINGS WOULD STILL SHOW SO IT'S A HARD CODE NOW. I HAD THEM DOCUMENT IT FOR ME. THESE ARE SAFETY FEATURES THAT CAME WITH THE CAR, SHOULD THEY BE FAILING THIS EARLY ON? I HAVE NOT DONE ANYTHING TO THERE, HAVEN'T BEEN IN ANY ACCIDENTS INVOLVING THAT AREA AND HAVEN'T HAD WINDSHIELD REPLACED EITHER. THEY WEREN'T ABLE TO FIX IT AS THEY DON'T HAVE THE CALIBRATION EQUIPMENT SO SAID WE'D NEED TO SEND TO HONDA DEALER.
NHTSA complaint #11750839 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
VEHICLE SAFETY COMPLAINT - RECALL REPAIR FAILURE AND CMBS MALFUNCTION I am filing a formal vehicle safety complaint regarding two critical defects on my vehicle (VIN: [XXX]) and the refusal of American Honda Motor Co. to address them under Corporate Case #XXX. 1. CRITICAL SAFETY HAZARD (PHANTOM BRAKING): The vehicle's Collision Mitigation Braking System (CMBS) / Automatic Emergency Braking (AEB) is experiencing severe and dangerous malfunctions. While driving at highway speeds through construction zones with absolutely zero obstacles, vehicles, or pedestrians ahead, the vehicle violently and unpredictably slams on the brakes by itself. This unprovoked emergency braking creates an immediate and extreme risk of a catastrophic rear-end collision on the highway. 2. FEDERAL SAFETY RECALL REPAIR FAILURE (CAMPAIGN ZEM): The vehicle's instrument cluster, infotainment display screen, backup camera, and audio system repeatedly go completely black and reset while driving, disabling all driver visibility of vehicle speed, safety alerts, backup assist, and vital indicators. While NHTSA records indicate that the ZEM Recall Campaign was previously logged as "completed" on this VIN, the defect is fully active. This constitutes an official federal recall repair failure. The original safety hazard remains unresolved. MANUFACTURER RESPONSE & REFUSAL: American Honda Corporate was formally notified of both issues under Case #XXX. Corporate responded by completely ignoring the severe phantom braking defect and refused to authorize a safety diagnostic. Furthermore, they used the administrative status of the closed ZEM recall to deny any responsibility for the ongoing screen, camera, and audio failure. American Honda is actively forcing me to drive a vehicle with a failed safety recall repair and a defective autonomous braking system unless I pay out-of-pocket diagnostic fees to the dealer (Dave Mungenast St. Louis Honda). I request an immediate federal investiga INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA
NHTSA complaint #11750912 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
For about a year now the front facing camera throw 5 warnings, my cruise dont work, and it cost 2200 to fix. I follow a honda group on fb and apparently this is the main complaint. Something needs to be done bc it is very un sage to have all these safety features and they may r may not work
NHTSA complaint #11749232 — an unverified report by a vehicle owner.
FORWARD COLLISION AVOIDANCE: WARNINGS
For about a year now the front facing camera throw 5 warnings, my cruise dont work, and it cost 2200 to fix. I follow a honda group on fb and apparently this is the main complaint. Something needs to be done bc it is very un sage to have all these safety features and they may r may not work
NHTSA complaint #11749232 — an unverified report by a vehicle owner.
LANE DEPARTURE: WARNING
For about a year now the front facing camera throw 5 warnings, my cruise dont work, and it cost 2200 to fix. I follow a honda group on fb and apparently this is the main complaint. Something needs to be done bc it is very un sage to have all these safety features and they may r may not work
NHTSA complaint #11749232 — an unverified report by a vehicle owner.