Owners have filed 1,420 complaints
about the 2019 Honda Pilot with NHTSA between 2018 and 2026.
The largest single group is the driver assist & collision avoidance.
Across this model's run it ranks 1 of 24 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 100
Against the median year of the Honda Pilot. 50 means typical for this
model; 100 means roughly double.
Severity — 16
3.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
65% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
6722.4%
Adaptive Cruise Control
6321.1%
Warnings
5618.7%
Assist
4013.4%
Warning
3812.7%
Rearview System Braking
175.7%
Body
113.7%
Warnings
72.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
248.8%
1,000 – 9,999 miles
9032.8%
10,000 – 24,999 miles
4717.2%
25,000 – 49,999 miles
3512.8%
50,000 – 74,999 miles
3412.4%
75,000 – 99,999 miles
186.6%
100,000 – 149,999 miles
259.1%
150,000+ miles
10.4%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Oct 2018peak 54Aug 2026
NHTSA investigations into the 2019 Honda Pilot
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
2
investigations are
still open.
PE25008Opened 20 Aug 2025Still openENGINE
Engine failure
The Office of Defects Investigation (ODI) has received 414 reports of connecting rod bearing failures in the 3.5L V6 engine used in the following vehicles: Model Years (MY) 2018-2020 Acura TLX, MY2016-2020 Acura MDX, MY2016-2020 Honda Pilot, MY2018-2020 Honda Odyssey, and MY2017-2019 Honda Ridgeline. The subject engine failures were analyzed as part of a Recall Query (RQ24013). It was determined that these engine failures are outside the scope of Honda Recall 23V-751. Further, evidence gathered in conjunction with RQ24013 does not suggest this failure is caused by the same crankshaft manufac...
EA25004Opened 26 Mar 2025Still openENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
RQ24013Opened 8 Nov 2024Closed 20 Aug 2025ENGINE
Engine failure
On November 8, 2024, the Office of Defects Investigation (ODI) opened Recall Query RQ24013 to assess the scope of Honda recall 23V-751 after receiving complaints that alleged connecting rod bearing failures in vehicles that were not within the scope of recall 23V-751. In November 2023, Honda recalled 248,999 various Model Year (MY)2016–2020 Honda and Acura vehicles equipped with the 3.5L V6 engine. Honda recalled these vehicles due to a crankshaft manufacturing defect that caused premature connecting rod bearing wear and engine seizure. While the out-of-scope failures involved in these complai...
PE22005Opened 3 Jun 2022Closed 26 Mar 2025ENGINE AND ENGINE COOLING:ENGINE:CRANK/CAMSHAFT POSITION SENSOR
No Restart After Auto Start/Stop Engages
On June 3, 2022, the Office of Defects Investigation (ODI) opened Preliminary Evaluation PE22005 after the agency received VOQs and several field reports concerning the Auto Idle Stop (AIS) feature on 2016-2019MY Honda Pilot vehicles. The complaints allege that the engine fails to restart on its own from a complete stop at a traffic light or road intersection with the AIS function engaged. The subject vehicles are equipped with a 3.5L engine with a 9-speed automatic transmission. On January 6, 2023, Honda released service bulletins 23-008 and 23-009. These service bulletins address the failure to r...
Recalls on the 2019 Honda Pilot
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V365000
STRUCTURE:FRAME AND MEMBERS
American Honda Motor Company (Honda) is recalling certain 2016-2022 Honda Pilot, 2017-2023 Ridgeline, 2019-2023 Passport, and 2014-2020 Acura MDX vehicles that were sold in Connecticut, Delaware, District of Columbia, Illinois, Indiana, Iowa, Kentucky, Maine, Maryland, Massachusetts, Michigan, Minnesota, Missouri, New Hampshire, New Jersey, New York, Ohio, Pennsylvania, Rhode Island, Vermont, Virginia, West Virginia, or Wisconsin. The rear subframe may corrode at the suspension mounting points, which can result in rear suspension component failure.
Risk: Failure of rear suspension components, such as the rear control arm, can cause a loss of vehicle handling and control, increasing the risk of a crash or injury.
26V332000
AIR BAGS:SENSOR:OCCUPANT CLASSIFICATION:FRONT PASSENGER
Honda (American Honda Motor Co.) is recalling certain 2018-2021, 2023 Acura TLX, 2019-2024 RDX, 2017-2020, 2022-2026 MDX, 2017-2021, 2023, 2025 Honda Ridgeline, 2017-2022 Pilot, 2019-2021 Passport, 2018-2026 Odyssey, 2019-2022 Insight, 2019-2021 HR-V, 2018-2020 Fit, 2020-2022 CR-V Hybrid, 2017-2022 CR-V, 2017-2018, 2021 Civic Type R, 2017-2021 Civic hatchback, 2016-2020 Civic coupe, 2016-2022 Civic, 2017-2022 Accord Hybrid, and 2016-2022 Accord vehicles. The front passenger seat weight sensor may crack and short circuit, which can cause the air bags to deploy unintentionally during a crash.
Risk: Air bags that deploy unintentionally during a crash increase the risk of injury.
23V858000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2013-2023 Honda Accord, Civic Coupe, Civic Sedan, Civic Hatchback, Civic Type R, CR-V, HR-V, Ridgeline, Odyssey, Acura ILX, MDX, MDX Hybrid, RDX, RLX, TLX, 2019-2022 Honda Insight, Passport, 2020 Honda CR-V Hybrid, 2018-2019 Honda Clarity PHEV, Fit, and 2015-2020 Honda Accord Hybrid, Pilot, Acura NSX vehicles. The fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
23V751000
ENGINE AND ENGINE COOLING:ENGINE:HARD PARTS INTERNAL/MECHANICAL
Honda (American Honda Motor Co.) is recalling certain 2015-2020 Acura TLX, 2016-2020 Acura MDX, 2016 and 2018-2019 Pilot, 2017 and 2019 Ridgeline, and 2018-2019 Odyssey vehicles. Due to a manufacturing error, the connecting rod bearing in the engine may wear and seize, damaging the engine.
Risk: A damaged engine may run improperly or stall while driving, increasing the risk of a fire, crash, or injury.
23V431000
BACK OVER PREVENTION:DISPLAY FUNCTION
Honda (American Honda Motor Co.) is recalling certain 2018-2023 Odyssey, 2019-2022 Pilot, and 2019-2023 Passport vehicles. Due to a faulty Media Oriented Systems Transport (MOST) communication coaxial cable connector, the rearview camera image may not appear on the display. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 111, "Rear Visibility."
Risk: A rearview camera that does not display an image can reduce the driver's rear view, increasing the risk of a crash or injury.
21V932000
STRUCTURE:BODY:HOOD
Honda (American Honda Motor Co.) is recalling certain 2019 Passport, 2016-2019 Pilot, and 2017-2020 Ridgeline vehicles. The hood latch striker may become damaged and separate from the hood, which can result in the hood opening while driving.
Risk: A hood that opens while driving can obstruct the driver's view and increase the risk of a crash.
21V215000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Acura MDX, MDX Sport Hybrid, RDX, TLX, Honda Accord, Civic Hatchback, Insight, 2019 Acura ILX, Honda Accord Hybrid, Civic Coupe, Civic Coupe Si, Civic Sedan, Civic Sedan Si, Civic Type R, Fit, HR-V, Odyssey, Passport, Pilot and Ridgeline, and 2018-2019 CR-V vehicles. The low-pressure fuel pump inside the fuel tank may fail.
Risk: Fuel pump failure can cause an engine stall while driving, increasing the risk of a crash.
21V165000
TIRES
Honda (American Honda Motor Co.) is recalling certain 2019-2020 Passport and Pilot vehicles equipped with Continental tires. On the affected vehicles, it is possible that one or more tires were cured for too long during tire production.
Risk: Overcured tires may develop a break in the sidewall, resulting in sudden air loss or belt edge separation, which could lead to tread/belt loss. Either condition can cause a loss of vehicle control, increasing the risk of a crash or injury.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 2026275136,260 units in Canada
Structure
Issue: On certain vehicles, the suspension mounting points on the rear subframe could rust. As a result, rear suspension components could fail. This could lead to poor handling and a loss of vehicle control. Safety Risk: A loss of control could create the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to inspect and install a rear subframe reinforcement kit or replace the subframe, as necessary.
Recall 202625112,371 units in Canada
Seats And Restraints
Issue: On certain vehicles, the weight sensor for the front passenger seat may not have been manufactured properly. As a result, the passenger-front airbag and knee airbag could deploy in a crash that doesn't require them to. Note: This recall is an expansion of Transport Canada recall no. 2024-059. If the weight sensor fails, the SRS warning light would turn on in the instrument panel. Safety Risk: An airbag system that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the passenger-front seat weight sensor.
Recall 202476132,219 units in Canada
Visual System
Issue: Under certain conditions, a software problem could cause the wrong view mode to display when the transmission is shifted into reverse. As a result, the rearview camera image may not appear correctly on the display screen. Canadian regulations allow only certain view modes to be displayed when the vehicle is reversing. Note: Vehicles that received a software update previously under a Honda product update, campaign no. P01 - 'Incorrect Rear View Camera View Mode', don't require this repair. Safety Risk: A rearview camera image that doesn't display the correct view mode could reduce a driver's field of view behind the vehicle. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and have sent a wireless over-the-air software update to eligible vehicles to update the vehicle software. Alternatively, you may schedule an appointment to have the update performed at a Honda dealership.
Recall 2024262291,588 units in Canada
Fuel System
Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This recall replaces Transport Canada recall no. 2023-679. Vehicles that were repaired under that recall don't require this repair. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 2023679285,461 units in Canada
Fuel System
This recall was replaced by Transport Canada recall no. 2024-262. Issue: This recall is for low-pressure fuel pumps installed on certain vehicles or sold at dealerships as a replacement part. On certain vehicles, the low-pressure fuel pump could fail. If this happens, the engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada recall nos. 2020-236 and 2021-182. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and advise you to take your vehicle to a dealership to replace the fuel pump motor.
Recall 202335088,228 units in Canada
Visual System
Issue: On certain vehicles, the terminals on the coaxial cable for the audio display unit may not have been manufactured correctly. As a result, the audio display unit could lose its connection, and the rearview camera image may not display when the transmission is shifted into reverse gear. Safety Risk: A rearview camera image that doesn't display could reduce a driver's ability to see behind the vehicle while backing up. This could increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and advise you to take your vehicle to a dealership to replace the media oriented systems transport (MOST) cable harness, and install a cover over the audio display unit connector.
Recall 202172551,325 units in Canada
Structure
Issue: On certain vehicles, the hood latch striker could separate from the hood. If this happens, the hood could open while driving. Note: A loose or vibrating hood may be a warning that the hood latch is failing. Safety Risk: A hood that opens suddenly while driving could block the driver's view and increase the risk of a crash. Corrective Actions: Honda will notify owners by mail and instruct you to take your vehicle to a dealer to inspect the hood latch striker. Depending on its condition, a striker support plate will be installed, or if necessary, the hood will be replaced.
Recall 202118280,176 units in Canada
Fuel System
Issue: On certain vehicles, the low-pressure fuel pump could fail. If this happens, then engine may run rough or may not start and the check engine light may turn on. This could also result in a sudden loss of engine power while driving. Note: This is an expansion of Transport Canada Recall No. 2020-236. Safety Risk: A sudden loss of engine power could increase the risk of a crash. Corrective Actions: The company will notify owners by mail and instruct you to take your vehicle to a dealer to replace the fuel pump motor.
While operating the vehicle in reverse at a low speed (under 5 mph), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active. Despite a clear line of sight and the secondary vehicle being a standard passenger car, the sensors did not "ping" or trigger an emergency brake/alert, resulting in a rear-end collision. The sensors and camera lens were clean and free of debris at the time of the incident. This represents a failure of the safety system to perform its primary function of obstacle detection in a standard backing scenario, posing a significant risk for back-over incidents involving pedestrians or other vehicles.
NHTSA complaint #11722971 — an unverified report by a vehicle owner.
Gaithersburg, MDCrash
BACK OVER PREVENTION: WARNINGS
While operating the vehicle in reverse at a low speed (under 5 mph), the Advanced Driver Assistance System (ADAS) failed to provide any audible or visual alerts regarding a stationary vehicle positioned directly behind my path. The vehicle is equipped with a Rearview Video System and Rear Proximity/Parking Sensors, both of which were active. Despite a clear line of sight and the secondary vehicle being a standard passenger car, the sensors did not "ping" or trigger an emergency brake/alert, resulting in a rear-end collision. The sensors and camera lens were clean and free of debris at the time of the incident. This represents a failure of the safety system to perform its primary function of obstacle detection in a standard backing scenario, posing a significant risk for back-over incidents involving pedestrians or other vehicles.
NHTSA complaint #11722971 — an unverified report by a vehicle owner.
at 71,000 milesButte, MT1 injured
POWER TRAIN
The contact owns a 2019 Honda Pilot. The contact stated that he had stopped the vehicle and had depressed the brake pedal. The contact stated that he opened the driver's side door and as he stepped out with his left leg, the vehicle started to move forward, and the engine was still running. The contact stated that the vehicle had a safety feature that automatically placed the vehicle into park (P) when the driver depressed the brake pedal and opened the driver's side door. The contact stated that as he exited the vehicle, it started to roll; he had parked on a slope with the hood of the vehicle aimed downhill. The contact stated that the driver's side rear tire ran over both his legs below his knees. The vehicle rolled downhill into a ravine and was not damaged. The contact stated that he called the police, who arrived and asked if he needed medical attention. The contact stated that no report was issued. The contact declined and later drove himself to a hospital emergency room. The contact stated that he was x-rayed and examined and only had abrasions and bruises. The contact drove the vehicle to a local dealer. The dealer diagnosed the vehicle and determined it had low battery power and had contacted the manufacturer for further guidance. The contact stated that the vehicle had a 9-speed automatic transmission that used a push button. The vehicle was not repaired. The manufacturer was informed of the failure. The failure mileage was approximately 71,000.
NHTSA complaint #11676897 — an unverified report by a vehicle owner.
Lillington, NCCrash
POWER TRAIN
I have recently had a traumatizing event with respect to the 2019 Honda Pilot. As you know this vehicle has the 3.5L v6 engine and transmission. Recently I was in a situation where I needed to accelerate to miss an oncoming tractor trailer that crossed the median. The only course of action was to accelerate. At the time of acceleration the car skipped and slipped gear. We narrowly missed colliding and in my estimates dying. I had the vehicle inspected and diagnosed by a Honda dealership in Sanford NC. They determined the Torque Converter failed and is bad. They also informed me this same power train is in the 2018 and previous Honda Pilots. Which Honda extended the warranty on to address the issue. Why haven’t they included the 2019? This is unacceptable I have reached out to Honda and they will not discuss the issue.
NHTSA complaint #11672237 — an unverified report by a vehicle owner.
Jacksonville, FL2 injured
SERVICE BRAKES
After receiving a CMBS error message I tried to drive home and the vehicle automatically engaged brakes while merging with no other vehicle near by and I was almost rear ended.
NHTSA complaint #11665206 — an unverified report by a vehicle owner.
Jacksonville, FL2 injured
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
After receiving a CMBS error message I tried to drive home and the vehicle automatically engaged brakes while merging with no other vehicle near by and I was almost rear ended.
NHTSA complaint #11665206 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Middletown, NJ
ELECTRICAL SYSTEM
Lane System Camera Failure
NHTSA complaint #11758581 — an unverified report by a vehicle owner.
Franklin, WI
ENGINE
The Auto Idle Stop/Start system on my 2019 Honda Pilot has failed at least a dozen times. When the vehicle is stopped and Auto Idle Stop shuts off the engine, the engine sometimes fails to restart when the driver attempts to proceed. The dashboard lights illuminate, but the engine does not restart. The driver must turn the vehicle completely off and manually restart it. The vehicle is available for inspection. This has created a serious safety concern. On multiple occasions, the failure happened to a young driver in my family while stopped at a busy intersection. When traffic began moving, the Pilot would not restart and remained unexpectedly stopped in an active traffic lane. There was no warning that the vehicle would fail to restart, leaving the driver trying to shut down and restart the vehicle while traffic was moving around them. I have taken the vehicle to an authorized Honda dealer multiple times regarding this issue. This is now my third attempt to have the problem addressed. The dealer is now performing the applicable Honda warranty work related to the Auto Idle Stop no-restart condition. There have been no warning lamps or messages immediately before these failures. The Auto Idle Stop system appears to operate normally until the engine is supposed to restart. At that point, the engine fails to restart and dashboard warning lights illuminate. The vehicle has not been inspected by police or insurance representatives.
NHTSA complaint #11758584 — an unverified report by a vehicle owner.
Middletown, NJ
LANE DEPARTURE: ASSIST
Lane System Camera Failure
NHTSA complaint #11758581 — an unverified report by a vehicle owner.
Middletown, NJ
LANE DEPARTURE: WARNING
Lane System Camera Failure
NHTSA complaint #11758581 — an unverified report by a vehicle owner.
at 124,000 milesJayess, MS
POWER TRAIN
The contact owns a 2019 Honda Pilot. The contact stated that the engine light was illuminated. The transmission emission message was displayed. The contact stated that the failure was associated with DTC: P0777. The vehicle was taken to the local dealer, who recommended a transmission flush. After the transmission flush the vehicle failed to shift from second to third gear. The vehicle was taken to the dealer a second time and another transmission flush was recommended and the dealer eventually determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 124,000.
NHTSA complaint #11758192 — an unverified report by a vehicle owner.
at 124,000 milesJayess, MS
ENGINE
The contact owns a 2019 Honda Pilot. The contact stated that the engine light was illuminated. The transmission emission message was displayed. The contact stated that the failure was associated with DTC: P0777. The vehicle was taken to the local dealer, who recommended a transmission flush. After the transmission flush the vehicle failed to shift from second to third gear. The vehicle was taken to the dealer a second time and another transmission flush was recommended and the dealer eventually determined that the transmission needed to be replaced. The vehicle was not repaired. The manufacturer was contacted, and a case was filed. The failure mileage was approximately 124,000.
NHTSA complaint #11758192 — an unverified report by a vehicle owner.
Cincinnati, OH
ENGINE
The connecting rod snapped in my 2019 Honda Pilot V6 engine at 102,000 miles. This is the exact mechanical failure described in NHTSA Recall 23V-751, but Honda is refusing to repair it due to a VIN exclusion. The dealership has confirmed this was a sudden, unpreventable structural component failure.
NHTSA complaint #11758231 — an unverified report by a vehicle owner.
Jersey City, NJ
UNKNOWN OR OTHER
MY 2019 HONDA PILOT EX-L WAS STOLEN FROM OUR DRIVEWAY IN JERSEY CITY, NJ ON OR ABOUT JULY 16, 2026. THE VEHICLE WAS LOCKED. BOTH FACTORY KEY FOBS REMAINED IN MY POSSESSION AND WERE INSIDE MY RESIDENCE AT THE TIME. NO WINDOW WAS BROKEN AND NO GLASS WAS FOUND AT THE SCENE, INDICATING THE VEHICLE WAS OPENED AND STARTED ELECTRONICALLY RATHER THAN BY FORCED ENTRY OR MECHANICAL BYPASS. WE HAVE A VIDEO RECORDING OF THE INCIDENT CAPTUREd BY OUR HOUSE SECURITY CAMERA. THE VEHICLE HAS NOT BEEN RECOVERED. A POLICE REPORT WAS FILED WITH THE JERSEY CITY POLICE DEPARTMENT [26-140624]. THIS VEHICLE IS EQUIPPED WITH HONDA SMART ENTRY AND PUSH-BUTTON START. SECURITY RESEARCHERS HAVE PUBLICLY DOCUMENTED A ROLLING-CODE VULNERABILITY IN HONDA REMOTE KEYLESS ENTRY SYSTEMS (CVE-2022-27254, KNOWN AS "ROLLING-PWN") REPORTED TO AFFECT HONDA VEHICLES FROM MODEL YEARS 2012 THROUGH 2022, WHICH INCLUDES THIS VEHICLE. HONDA HAS PUBLICLY ACKNOWLEDGED THAT REMOTE KEYLESS COMMANDS CAN BE MIMICKED, BUT HAS STATED IT HAS NO PLAN TO UPDATE OLDER VEHICLES. NO RECALL, SOFTWARE UPDATE, OR OWNER REMEDY HAS BEEN OFFERED FOR THIS VEHICLE. POLICE DEPARTMENTS IN NORTHERN NEW JERSEY, INCLUDING NEWARK, HAVE ISSUED PUBLIC WARNINGS IN 2026 THAT THIEVES ARE USING ELECTRONIC DEVICES TO CAPTURE OR RELAY KEY FOB SIGNALS TO STEAL LATE-MODEL HONDA VEHICLES. THE PATTERN DESCRIBED IN THOSE WARNINGS MATCHES THE CIRCUMSTANCES OF THIS THEFT. I AM REPORTING THIS AS A POTENTIAL SAFETY AND SECURITY DEFECT IN THE VEHICLE'S ELECTRONIC IMMOBILIZER AND KEYLESS ENTRY SYSTEM. A VEHICLE THAT CAN BE OPENED AND DRIVEN AWAY WITHOUT THE KEY PRESENT DEFEATS THE PURPOSE OF THE ANTI-THEFT IMMOBILIZER AND CREATES RISK BEYOND PROPERTY LOSS, INCLUDING THE OPERATION OF THE VEHICLE BY AN UNAUTHORIZED AND UNIDENTIFIED DRIVER ON PUBLIC ROADS. I REQUEST THAT NHTSA INVESTIGATE WHETHER A DEFECT INVESTIGATION IS WARRANTED FOR HONDA KEYLESS ENTRY AND IMMOBILIZER SYSTEMS IN THESE MODEL YEARS.
NHTSA complaint #11757989 — an unverified report by a vehicle owner.
Jersey City, NJ
ELECTRICAL SYSTEM
MY 2019 HONDA PILOT EX-L WAS STOLEN FROM OUR DRIVEWAY IN JERSEY CITY, NJ ON OR ABOUT JULY 16, 2026. THE VEHICLE WAS LOCKED. BOTH FACTORY KEY FOBS REMAINED IN MY POSSESSION AND WERE INSIDE MY RESIDENCE AT THE TIME. NO WINDOW WAS BROKEN AND NO GLASS WAS FOUND AT THE SCENE, INDICATING THE VEHICLE WAS OPENED AND STARTED ELECTRONICALLY RATHER THAN BY FORCED ENTRY OR MECHANICAL BYPASS. WE HAVE A VIDEO RECORDING OF THE INCIDENT CAPTUREd BY OUR HOUSE SECURITY CAMERA. THE VEHICLE HAS NOT BEEN RECOVERED. A POLICE REPORT WAS FILED WITH THE JERSEY CITY POLICE DEPARTMENT [26-140624]. THIS VEHICLE IS EQUIPPED WITH HONDA SMART ENTRY AND PUSH-BUTTON START. SECURITY RESEARCHERS HAVE PUBLICLY DOCUMENTED A ROLLING-CODE VULNERABILITY IN HONDA REMOTE KEYLESS ENTRY SYSTEMS (CVE-2022-27254, KNOWN AS "ROLLING-PWN") REPORTED TO AFFECT HONDA VEHICLES FROM MODEL YEARS 2012 THROUGH 2022, WHICH INCLUDES THIS VEHICLE. HONDA HAS PUBLICLY ACKNOWLEDGED THAT REMOTE KEYLESS COMMANDS CAN BE MIMICKED, BUT HAS STATED IT HAS NO PLAN TO UPDATE OLDER VEHICLES. NO RECALL, SOFTWARE UPDATE, OR OWNER REMEDY HAS BEEN OFFERED FOR THIS VEHICLE. POLICE DEPARTMENTS IN NORTHERN NEW JERSEY, INCLUDING NEWARK, HAVE ISSUED PUBLIC WARNINGS IN 2026 THAT THIEVES ARE USING ELECTRONIC DEVICES TO CAPTURE OR RELAY KEY FOB SIGNALS TO STEAL LATE-MODEL HONDA VEHICLES. THE PATTERN DESCRIBED IN THOSE WARNINGS MATCHES THE CIRCUMSTANCES OF THIS THEFT. I AM REPORTING THIS AS A POTENTIAL SAFETY AND SECURITY DEFECT IN THE VEHICLE'S ELECTRONIC IMMOBILIZER AND KEYLESS ENTRY SYSTEM. A VEHICLE THAT CAN BE OPENED AND DRIVEN AWAY WITHOUT THE KEY PRESENT DEFEATS THE PURPOSE OF THE ANTI-THEFT IMMOBILIZER AND CREATES RISK BEYOND PROPERTY LOSS, INCLUDING THE OPERATION OF THE VEHICLE BY AN UNAUTHORIZED AND UNIDENTIFIED DRIVER ON PUBLIC ROADS. I REQUEST THAT NHTSA INVESTIGATE WHETHER A DEFECT INVESTIGATION IS WARRANTED FOR HONDA KEYLESS ENTRY AND IMMOBILIZER SYSTEMS IN THESE MODEL YEARS.
NHTSA complaint #11757989 — an unverified report by a vehicle owner.
Maumelle, AR
ELECTRICAL SYSTEM
The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. The NHTSA Recall Number: 23V-431 does not include this VIN; however, the failure symptoms appear to be identical
NHTSA complaint #11757538 — an unverified report by a vehicle owner.
Maumelle, AR
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
The entertainment system shuts down and repeatedly restarts during driving. When it shuts down, an error screen states "Network Communication Lost" and "MOST NET OFF". When it shuts down, the rearview camera function fails when the vehicle is in the reverse gear. Using today's date. This failure has occurred repeatedly. The NHTSA Recall Number: 23V-431 does not include this VIN; however, the failure symptoms appear to be identical
NHTSA complaint #11757538 — an unverified report by a vehicle owner.
Middletown, DE
POWER TRAIN
Ön teker sağ ve sol teker bağlantı yerleri sübvansiyon bağlantı yerleri aşırı paslanma var. tesadüfen gördüm arabam 61500 mile
NHTSA complaint #11755761 — an unverified report by a vehicle owner.
Middletown, DE
SUSPENSION
Ön teker sağ ve sol teker bağlantı yerleri sübvansiyon bağlantı yerleri aşırı paslanma var. tesadüfen gördüm arabam 61500 mile
NHTSA complaint #11755761 — an unverified report by a vehicle owner.
Middletown, DE
SUSPENSION
my car's mile is 61500. Front Suspension conection parts have a lot of rust. It looks dangerous. My husband saw that he was looking at tires. I believe It will cause more damages to my car in the future. please advise!
NHTSA complaint #11755763 — an unverified report by a vehicle owner.
at 127,000 milesWest Hartford, CT
SUSPENSION
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 20-25 MPH from a complete stop, the vehicle partially spun out. The contact was able to stop the vehicle. The contact stated that the failure could have caused a crash. The dealer was contacted and informed the contact that the earliest appointment for the recall repair was in four weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
NHTSA complaint #11754926 — an unverified report by a vehicle owner.
at 127,000 milesWest Hartford, CT
STRUCTURE
The contact owns a 2019 Honda Pilot. The contact received notification of NHTSA Campaign Number: 26V365000 (Structure, Suspension); however, the part to do the recall repair was not yet available. The contact stated that while driving approximately 20-25 MPH from a complete stop, the vehicle partially spun out. The contact was able to stop the vehicle. The contact stated that the failure could have caused a crash. The dealer was contacted and informed the contact that the earliest appointment for the recall repair was in four weeks. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the failure. The failure mileage was approximately 127,000.
NHTSA complaint #11754926 — an unverified report by a vehicle owner.
Houston, TX
ENGINE
I was with my mother in law coming home from shopping. Car jerked and went into limp mode. We pulled over and restart the car and we were still in limp mode. We could past 2k RPM. We pulled in to the autozone that was near by, had them check the code and we have p0369 which indicates a camshaft sensor. I notified the deal where I always get my service done and they couldn’t take in the Pilot. I called multiple places but lead time was fair. I took it to a master mechanic and he states that he had ran into multiple problems about the camshaft has a play and hit the sensor. Sure enough he was right! Older vehicle has a recall on this. I called Honda customer service about the problem I have and they don’t a recall for this year make and model. They couldn’t help nor steer in the right direction. So we are now out of pocket for the issue that is known.
NHTSA complaint #11753582 — an unverified report by a vehicle owner.
Escondido, CA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
NHTSA complaint #11753641 — an unverified report by a vehicle owner.
Escondido, CA
LANE DEPARTURE: ASSIST
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
NHTSA complaint #11753641 — an unverified report by a vehicle owner.
Escondido, CA
LANE DEPARTURE: WARNING
A little after hitting 114000 miles, all the lights came on the dashboard: brake system, ACC, LKAS, automatic high beams, collision mitigation system. We had the battery checked and it is not the battery. All the camera sensors are clean… many other Honda pilot owners have expressed this same problem online
NHTSA complaint #11753641 — an unverified report by a vehicle owner.
Poquoson, VA
FORWARD COLLISION AVOIDANCE: ADAPTIVE CRUISE CONTROL
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
NHTSA complaint #11752989 — an unverified report by a vehicle owner.
Poquoson, VA
LANE DEPARTURE: ASSIST
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
NHTSA complaint #11752989 — an unverified report by a vehicle owner.
Front camera failed so none of the cars safety features are working and every warning light is on on the dash. Part is unavailable in USA
NHTSA complaint #11752989 — an unverified report by a vehicle owner.
Melbourne, FL
POWER TRAIN
* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.
NHTSA complaint #11752115 — an unverified report by a vehicle owner.
Melbourne, FL
ENGINE
* Collision Mitigation Braking System (CMBS) – Southeastern Honda: Shortly after purchase, the CMBS repeatedly slammed on emergency brakes without cause, incorrectly flagging adjacent or oncoming vehicles as collision threats. I presented video and photo evidence to Southeastern Honda. The Service Manager dismissed the hazard, telling me I "just have to learn how to drive the car with these driver assist features." Fearing an accident, I was forced to permanently disable the system. * Starter Failure / Battery Issues – Space Coast Honda: The vehicle went through four batteries and repeatedly failed to restart when Auto Idle Stop engaged, stranding my wife and children in parking lots and active traffic. I brought the car in multiple times insisting the starter was the issue, but Space Coast Honda refused to replace it because no codes were present and my VIN wasn't attached to a recall. Once out of warranty, I replaced the starter out-of-pocket, which permanently resolved the issue. Teardown of the original starter revealed extensive heat damage, burned insulation, and charred components. * Current Engine Concern – Space Coast Honda: The engine now exhibits rod bearing failure symptoms aligned with Recall 23V-751, including knocking and metallic debris in the oil and filter. I brought the vehicle and photo evidence to Space Coast Honda. One staff member claimed metal in the oil was "normal," while another disagreed. I left the car for evaluation, but two days later learned no inspection was done; they claimed Honda would deny it based on VIN exclusion and quoted $13,500 for a used engine. When I insisted they present my case to Honda anyway, they abruptly raised the inspection fee to $800—despite having completed zero diagnostics over two days.
NHTSA complaint #11752115 — an unverified report by a vehicle owner.