Owners have filed 40 complaints
about the 2004 Hyundai Accent with NHTSA between 2001 and 2018.
The largest single group is the airbags.
Across this model's run it ranks 17 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 20
Against the median year of the Hyundai Accent. 50 means typical for this
model; 100 means roughly double.
Severity — 100
70% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 82
48% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
13.4%
1,000 – 9,999 miles
620.7%
10,000 – 24,999 miles
310.3%
25,000 – 49,999 miles
1034.5%
50,000 – 74,999 miles
310.3%
75,000 – 99,999 miles
620.7%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Mar 2001peak 3Apr 2018
Complaints that involved harm
Reports where the owner recorded a crash, a fire, an injury or a death.
at 79,000 milesPittsburgh, PACrashFire
AIR BAGS
TAKATA RECALL ON 11/29/2015 DRIVING ON PENNSYLVANIA TURNPIKE GOING 60-65 MPH VEHICLE IN FRONT STOPPED. IMPACT TOTALED CAR. HOOD CRUMBLED UP, HEADLIGHT WITH COMPLETE HOUSING DESTROYED, RADIATOR SPILLED FLUID, ENGINE CAUGHT ON FIRE AND MY HEAD HIT WINDSHIELD. NO WEATHER ISSUES. ACCIDENT OCCURRED AROUND 12:30 PM. POLICE REPORT WAS FILED AND CAR TOWED. AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10807506 — an unverified report by a vehicle owner.
at 82,000 milesFaco, MECrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 HYUNDAI ACCENT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED; HOWEVER, THE CONTACT SUSTAINED BURNS ON THE ARM THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN WHICH AIR BAG CAUSED THE INJURIES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA complaint #10732855 — an unverified report by a vehicle owner.
at 32,000 milesWoodland Park, CO1 injured
AIR BAGS
WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST.
NHTSA complaint #10643710 — an unverified report by a vehicle owner.
at 32,000 milesWoodland Park, CO1 injured
STEERING
WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST.
NHTSA complaint #10643710 — an unverified report by a vehicle owner.
at 32,000 milesWoodland Park, CO1 injured
VISIBILITY/WIPER
WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST.
NHTSA complaint #10643710 — an unverified report by a vehicle owner.
at 30,000 milesStaten Island, NYCrash1 injured
AIR BAGS
WHILE DRIVING OVER A SPEED BUMP THE DRIVER WAS DISTRACTED BY CHILDREN PLAYING IN STREET. THE DRIVER VEERED RIGHT STRIKING A TELEPHONE POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. DRIVER NOT SERIOUSLY INJURED, HOWEVER THE VEHICLE WAS TOTAL.
NHTSA complaint #10616749 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 67,505 milesCamp Hill, PA
VEHICLE SPEED CONTROL
SUDDEN ACCELERATION OF VEHICLE WHILE DRIVING ON ROAD AT REGULAR SPEED. THIS HAS HAPPENED NOW FOR THE THIRD TIME SINCE OCTOBER 2017. THE LATEST INCIDENT ON 4/23/2018.
NHTSA complaint #11089663 — an unverified report by a vehicle owner.
at 95,000 milesMiddletown, NY
SUSPENSION:REAR
TL* THE CONTACT OWNS A 2004 HYUNDAI ACCENT. WHILE DRIVING 35 MPH, A SEVERE VIBRATION WAS FELT FROM THE REAR WHEELS. THE CONTACT PULLED THE VEHICLE OVER AND OBSERVED THAT THE REAR CONTROL ARM WAS SEVERELY CORRODED. THE VEHICLE WAS TOWED TO THE CONTACT'S RESIDENCE. THE VEHICLE WAS NOT DIAGNOSED NOR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 95,000. UPDATED 10/06/16*LJ
NHTSA complaint #10896007 — an unverified report by a vehicle owner.
at 79,000 milesPittsburgh, PACrashFire
AIR BAGS
TAKATA RECALL ON 11/29/2015 DRIVING ON PENNSYLVANIA TURNPIKE GOING 60-65 MPH VEHICLE IN FRONT STOPPED. IMPACT TOTALED CAR. HOOD CRUMBLED UP, HEADLIGHT WITH COMPLETE HOUSING DESTROYED, RADIATOR SPILLED FLUID, ENGINE CAUGHT ON FIRE AND MY HEAD HIT WINDSHIELD. NO WEATHER ISSUES. ACCIDENT OCCURRED AROUND 12:30 PM. POLICE REPORT WAS FILED AND CAR TOWED. AIRBAGS DID NOT DEPLOY.
NHTSA complaint #10807506 — an unverified report by a vehicle owner.
Boston, TX
STEERING
TL* THE CONTACT OWNS A 2004 HYUNDAI ACCENT. THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 35 MPH, THE POWER STEERING WARNING LIGHT ILLUMINATE. THE CONTACT STATED THAT WHILE TURNING LEFT, THE STEERING WHEEL SEIZED. THE VEHICLE WAS TOWED TO THE DEALER WHERE AN UNKNOWN PART WAS REPLACED BUT THE FAILURE RECURRED. THE FAILURE MILEAGE WAS UNKNOWN.
NHTSA complaint #10747133 — an unverified report by a vehicle owner.
at 82,000 milesFaco, MECrash1 injured
AIR BAGS
TL* THE CONTACT OWNED A 2004 HYUNDAI ACCENT. WHILE DRIVING APPROXIMATELY 30 MPH, ANOTHER VEHICLE REAR ENDED THE CONTACT'S VEHICLE. THE AIR BAGS DEPLOYED; HOWEVER, THE CONTACT SUSTAINED BURNS ON THE ARM THAT REQUIRED MEDICAL ATTENTION. IT WAS UNKNOWN WHICH AIR BAG CAUSED THE INJURIES. THE VEHICLE WAS DESTROYED. A POLICE REPORT WAS FILED. THE APPROXIMATE FAILURE MILEAGE WAS 82,000.
NHTSA complaint #10732855 — an unverified report by a vehicle owner.
at 32,000 milesWoodland Park, CO1 injured
AIR BAGS
WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST.
NHTSA complaint #10643710 — an unverified report by a vehicle owner.
at 32,000 milesWoodland Park, CO1 injured
STEERING
WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST.
NHTSA complaint #10643710 — an unverified report by a vehicle owner.
at 32,000 milesWoodland Park, CO1 injured
VISIBILITY/WIPER
WIFE, 64,WAS DRIVING OUR ONE-OWNER 2004 HYUNDAI ACCENT GL ON PRIVATE ROAD APPROX 15 MPH WHEN AIRBAGS DEPLOYED WITHOUT ANY IMPACT OF ANY SORT TO VEHICLE. WIFE WAS BADLY BRUISED ON ARMS AND FACE AND WINDSHIELD WAS SHATTERED BY PASSENGER SIDE AIRBAG COVER WHEN BAGS DEPLOYED. WE WERE FORTUNATE THAT SHE WAS NOT ON BUSY STREET OR ON INTERSTATE AS THIS WOULD HAVE CERTAINLY RESULTED IN A WRECK WITH SEVERE BODILY INJURY OR POSSIBLE DEATH. LOCAL HYUNDAI DEALERSHIP (PERKINS MOTORS, COLORADO SPRINGS) REFUSED TO DO ANYTHING. HYUNDAI HQ CUSTOMER SERVICE COMMITTED TO "SENDING US A PACKET OF PAPERWORK TO BE FILLED OUT AND RETURNED TO THEM BY US AND THEY WOULD GET BACK TO US IN 6 TO 8 WEEKS ONCE IT WAS RECEIVED TO SEE IF THEY WOULD DO ANYTHING." NO ONE FROM HYUNDAI HAS EXPRESSED ANY INTEREST IN SEEING THE VEHICLE OR RESPONDING TO A POTENTIALLY VERY HAZARDOUS VEHICLE. I AM VERY CONCERNED ABOUT THEIR LACK OF ANY SENSE OF OBLIGATION TO SEE WHAT WENT WRONG AND HOW IT MIGHT BE AVOIDED IN THE FUTURE. THEIR ATTITUDE IS THAT IT'S OUR PROBLEM AND THE FACT THAT IT IS A MAJOR SAFETY ISSUE DOESN'T CONCERN THEM IN THE SLIGHTEST.
NHTSA complaint #10643710 — an unverified report by a vehicle owner.
at 30,000 milesStaten Island, NYCrash1 injured
AIR BAGS
WHILE DRIVING OVER A SPEED BUMP THE DRIVER WAS DISTRACTED BY CHILDREN PLAYING IN STREET. THE DRIVER VEERED RIGHT STRIKING A TELEPHONE POLE HEAD ON. THE AIR BAGS FAILED TO DEPLOY. DRIVER NOT SERIOUSLY INJURED, HOWEVER THE VEHICLE WAS TOTAL.
NHTSA complaint #10616749 — an unverified report by a vehicle owner.
at 2,466 milesSAN Francisco, CA
WHEELS
AT 2,466 MILES, CAR PULLS TO RIGHT, AND IS DIFFICULT TO HOLD STEADY WHEN TURNING AT HIGH SPEEDS. TAKEN TO BURLINGAME HYUNDAI DEALER FOR REPAIR. TIRES WERE ROTATED. PROBLEM NOT RESOLVED. AT 4,782 MILES CAR WAS BROUGHT IN AGAIN FOR STEERING DIFFICULTY, FEELS LIKE THERE IS A TIRE GOING FLAT. FOUND THAT LEFT FRONT WHEEL WAS BENT. TIRES ROTATED AGAIN, BENT WHEEL ON LEFT REAR, REPLACEMENT PART ORDERED. (UNDER WARRANTY) AT 5,393 MILES, CAR SHAKES AT ANY SPEED. BENT WHEEL WILL NOT BALANCE. REPLACEMENT PART SUPPOSEDLY PUT ON CAR. PROBLEM NOT RESOLVED. AT 25,616 MILES CAR TAKEN TO SAN FRANCISCO HYUNDAI FOR MULTI-POINT INSPECTION. DEALER RECOMMENDED 2 NEW TIRES AND ALIGNMENT. AT 25,797 MILES, CAR TAKEN TO ANOTHER SERVICE CENTER FOR ALIGNMENT AND NEW TIRES. CUSTOMER WAS TOLD THAT ALL 4 TIRES WERE ROTTED AND ALIGNMENT WAS PERFORMED. CUSTOMER WAS TOLD FOR THE FIRST TIME THAT THERE IS NO WAY TO ALIGN THE CAMBER OR CASTER ON THIS MAKE/MODEL CAR. LEFT FRONT CAMBER WAS OUT OF SPECIFIED RANGE. (-0.9`) RIGHT REAR CAMBER WAS ALSO OUT OF SPECIFIED RANGE (-1.5`). AT 28,060 MILES CUSTOMER RETURNED TO OTHER SERVICE CENTER FOR 2 ADDITIONAL TIRES AND INSTALLATION OF 4 CAMBER KITS. AT THIS TIME IT WAS DISCOVERED THAT ONE OF THE TIRES WOULDN'T BALANCE DUE TO WHEEL BEING BENT. SO THE BENT WHEEL WAS NEVER REPLACED BY THE DEALER!
NHTSA complaint #10476955 — an unverified report by a vehicle owner.
at 2,466 milesSAN Francisco, CA
STEERING
AT 2,466 MILES, CAR PULLS TO RIGHT, AND IS DIFFICULT TO HOLD STEADY WHEN TURNING AT HIGH SPEEDS. TAKEN TO BURLINGAME HYUNDAI DEALER FOR REPAIR. TIRES WERE ROTATED. PROBLEM NOT RESOLVED. AT 4,782 MILES CAR WAS BROUGHT IN AGAIN FOR STEERING DIFFICULTY, FEELS LIKE THERE IS A TIRE GOING FLAT. FOUND THAT LEFT FRONT WHEEL WAS BENT. TIRES ROTATED AGAIN, BENT WHEEL ON LEFT REAR, REPLACEMENT PART ORDERED. (UNDER WARRANTY) AT 5,393 MILES, CAR SHAKES AT ANY SPEED. BENT WHEEL WILL NOT BALANCE. REPLACEMENT PART SUPPOSEDLY PUT ON CAR. PROBLEM NOT RESOLVED. AT 25,616 MILES CAR TAKEN TO SAN FRANCISCO HYUNDAI FOR MULTI-POINT INSPECTION. DEALER RECOMMENDED 2 NEW TIRES AND ALIGNMENT. AT 25,797 MILES, CAR TAKEN TO ANOTHER SERVICE CENTER FOR ALIGNMENT AND NEW TIRES. CUSTOMER WAS TOLD THAT ALL 4 TIRES WERE ROTTED AND ALIGNMENT WAS PERFORMED. CUSTOMER WAS TOLD FOR THE FIRST TIME THAT THERE IS NO WAY TO ALIGN THE CAMBER OR CASTER ON THIS MAKE/MODEL CAR. LEFT FRONT CAMBER WAS OUT OF SPECIFIED RANGE. (-0.9`) RIGHT REAR CAMBER WAS ALSO OUT OF SPECIFIED RANGE (-1.5`). AT 28,060 MILES CUSTOMER RETURNED TO OTHER SERVICE CENTER FOR 2 ADDITIONAL TIRES AND INSTALLATION OF 4 CAMBER KITS. AT THIS TIME IT WAS DISCOVERED THAT ONE OF THE TIRES WOULDN'T BALANCE DUE TO WHEEL BEING BENT. SO THE BENT WHEEL WAS NEVER REPLACED BY THE DEALER!
NHTSA complaint #10476955 — an unverified report by a vehicle owner.
at 85,000 milesBeaver, OR
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE HEATER FAN IN THE CAR WOULD ONLY WORK ON HIGH SPEED. IT WAS A CONTINUAL OCCURRENCE, THEREFORE IT WAS DIFFICULT TO CONTROL THE INTERIOR HEAT AND DEFROSTER. IT WAS REPAIRED BY REPLACING THE SPEED CONTROL SWITCH. THE MECHANIC SHOWED ME WHAT HAD FAILED ON THE SWITCH WERE TWO RECEPTACLES WHERE THE METAL WAS SHOULD HAVE BEEN SOLID BUT HAD GOTTEN SO HOT THAT IT HAD MELTED AND THERE WAS NO LONGER A CONNECTION. I FELT COMPELLED TO REPORT THIS AS IT CONCERNED ME THAT IT MAY CAUSE A FIRE.
NHTSA complaint #10380799 — an unverified report by a vehicle owner.
at 85,000 milesBeaver, OR
ELECTRICAL SYSTEM
THE HEATER FAN IN THE CAR WOULD ONLY WORK ON HIGH SPEED. IT WAS A CONTINUAL OCCURRENCE, THEREFORE IT WAS DIFFICULT TO CONTROL THE INTERIOR HEAT AND DEFROSTER. IT WAS REPAIRED BY REPLACING THE SPEED CONTROL SWITCH. THE MECHANIC SHOWED ME WHAT HAD FAILED ON THE SWITCH WERE TWO RECEPTACLES WHERE THE METAL WAS SHOULD HAVE BEEN SOLID BUT HAD GOTTEN SO HOT THAT IT HAD MELTED AND THERE WAS NO LONGER A CONNECTION. I FELT COMPELLED TO REPORT THIS AS IT CONCERNED ME THAT IT MAY CAUSE A FIRE.
NHTSA complaint #10380799 — an unverified report by a vehicle owner.
at 36,000 milesHagerstown, MD
POWER TRAIN:AUTOMATIC TRANSMISSION
I OWN A 2004 HYUNDAI ACCENT. FOR THE PAST 3 YEARS THE TRANSMISSION HAS HAD SIGNIFICANT ISSUES. THE AUTOMATIC TRANSMISSION WILL RANDOMLY SLAM INTO A LOWER GEAR OR WILL GET STUCK IN A GEAR. THIS CAUSES SAFETY ISSUES DURING WINTER DRIVING BECAUSE THE VEHICLE LURCHES FORWARD AT TIMES WHEN SHIFTING. WHILE ATTEMPTING TO ENTER INTO TRAFFIC, THE CAR WILL BE STUCK IN 3 GEAR WHICH ALMOST HAS CAUSED AN ACCIDENT SEVERAL TIMES BY PULLING OUT TOO SLOW. I HAVE HAD IT IN TWICE TO THE TRANSMISSION SHOP AND THEY COULD NOT DIAGNOSE THE PROBLEM WITHOUT AN ENGINE CODE. THEY FLUSHED, FILLED AND PUT A NEW FILTER IN THE TRANSMISSION BUT THIS DID NOT HELP. SOMETIMES THE CAR WILL WORK FINE FOR MONTHS OR A YEAR AT A TIME. I HAVE RESEARCHED THE PROBLEM ON THE INTERNET AND THERE SEEMS TO BE MANY OWNERS THAT HAVE VOICED SIMILAR CONCERNS.
NHTSA complaint #10340819 — an unverified report by a vehicle owner.
Wellington, FL
EQUIPMENT ADAPTIVE/MOBILITY
I AM THE OWNER OF A 2004 HYUNDAI ACCENT. THERE IS A SMALL HOOK THAT HAS BECOME DETACHED FROM UNDERNEATH THE FLOORMAT ON THE DRIVER'S SIDE. THERE IS A SMALL HOLE IN THE FLOORMAT THAT IS SUPPOSED TO KEEP THE FLOORMAT IN PLACE. BECAUSE THE SMALL HOOK HAS BECOME DETACHED THE SMALL HOLE IN THE FLOORMAT SLIDES OF THE HOOK THEREBY CAUSING THE FLOORMAT TO MOVE FORWARD. I HAVE NOT EXPERIENCED ANY UNINTENDED ACCELERATION, BUT I THINK THIS COULD BECOME A PROBLEM. I DON'T KNOW IF THIS IS A SIMILAR PROBLEM TOYOTA HAS EXPERIENCE IN SOME OF THEIR VEHICLES, BUT I THOUGHT IT SHOULD BE BROUGHT TO YOUR ATTENTION.
NHTSA complaint #10308873 — an unverified report by a vehicle owner.
Wellington, FL
EQUIPMENT
I AM THE OWNER OF A 2004 HYUNDAI ACCENT. THERE IS A SMALL HOOK THAT HAS BECOME DETACHED FROM UNDERNEATH THE FLOORMAT ON THE DRIVER'S SIDE. THERE IS A SMALL HOLE IN THE FLOORMAT THAT IS SUPPOSED TO KEEP THE FLOORMAT IN PLACE. BECAUSE THE SMALL HOOK HAS BECOME DETACHED THE SMALL HOLE IN THE FLOORMAT SLIDES OF THE HOOK THEREBY CAUSING THE FLOORMAT TO MOVE FORWARD. I HAVE NOT EXPERIENCED ANY UNINTENDED ACCELERATION, BUT I THINK THIS COULD BECOME A PROBLEM. I DON'T KNOW IF THIS IS A SIMILAR PROBLEM TOYOTA HAS EXPERIENCE IN SOME OF THEIR VEHICLES, BUT I THOUGHT IT SHOULD BE BROUGHT TO YOUR ATTENTION.
NHTSA complaint #10308873 — an unverified report by a vehicle owner.
at 92,000 milesPasadena, CA
SUSPENSION:FRONT:CONTROL ARM:LOWER ARM
TL* THE CONTACT OWNS A 2004 HYUNDAI ACCENT PURCHASED JANUARY 2006. WHILE DRIVING SHE HEARD A LOUD SCRAPING NOISE. AN INDEPENDENT MECHANIC STATED THAT THE ENTIRE LOWER CONTROL ARM FAILED BECAUSE THE BOLTS THAT KEPT THE LOWER CONTROL ARM SECURE BECAME LOOSE. THE MANUFACTURER WAS CONTACTED, BUT THEY REFUSED LIABILITY. REPAIRS WERE MADE AT THE OWNER'S EXPENSE. THE FAILURE MILEAGE WAS 92,000. THE CURRENT MILEAGE WAS 93,000.
NHTSA complaint #10297515 — an unverified report by a vehicle owner.
at 4,000 milesBiddeford, ME
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 2004 HYUNDAI ACCENT. WHILE DRIVING 55 MPH IN THE RAIN, THE WINDSHIELD WIPERS LOOSENED AND DISCONNECTED FROM THE ARM. THE DEALER TIGHTENED THE WIPER NUTS AND INSTRUCTED THE CONTACT TO NOT USE THE WIPERS DURING HEAVY RAIN OR SNOW BECAUSE THEY CANNOT MODIFY THE WIPERS EACH TIME THEY BECOME LOOSE. THE CONTACT FEELS THAT THE WIPERS ARE UNSAFE BECAUSE THEY CAN BECOME LOOSE AT ANY TIME AND CAUSE LIMITED VISIBILITY WHILE DRIVING. THE CURRENT MILEAGE WAS 34,000 AND FAILURE MILEAGE WAS 4,000. 2/21/10 UPDATED 03/02/10
NHTSA complaint #10268837 — an unverified report by a vehicle owner.
at 71,069 milesRaleigh, NC
ENGINE AND ENGINE COOLING:EXHAUST SYSTEM
I PURCHASED THE CAR BACK IN 2003 FROM A DEALERSHIP UP IN NEW YORK CITY. HYUNDAI OF MANHATTAN,I WAS EXPERIENCING PROBLEM. WITH THE CAR. THEN FIRST IN WAS WITH THE WIRING HARNESS.THAT AFFECT THE TRANSMISSION, AND THEN WITH THE CAR BLOWING OXYGEN SENSORS, AND THEN WITH THE MANIFOLD SYSTEMS THE PROBLEMS WARE TAKEN CARE OF THEN I HAVE MOVED TO RALEIGH,NORTH CAROLINA. FROM NYC BACK IN 9/2006, THEN I STARTED HAVING PROBLEMS WITH THE WIRING HARNESS,AGAIN. AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED BACK IN 11/2007. THAT PROBLEM WAS TAKEN CARE OF I HAVE BEEN GOING TO HYUNDAI OF SOUTHERN STATE IMPORTS OF RALEIGH. FOR THE PAST COUPLE OF YEARS SINCE I HAVE BEEN HERE AND THEY ARE VERY FAMILIAR WITH MY CAR THE CAR WAS UNDER WARRANTY BACK THEN. UNTIL I REACHED 71,226 MILES THE CARS WARRANTY 60,000 MILES TO 100,000 BUMPER TO BUMPER. TO MAKE A LONG STORY SHORT THEY WAITED UNTIL MY WARRANTY EXPIRED TO TELL ME THAT MY CARE WOULD NEED A.1,WIRING ASSY ENGINE TOTAL PRICE OF 930.53, 2,COVER ASSYROCKER 299,72. THE POINT I AM TRYING TO GET AT IS THEY KNEW ALONG THAT THOSE COMPONENTS NEEDED TO BE REPLACED A LONG TIME AGO BUT THEY WAITED UNTIL MY WARRANTY WAS UP TO PASS THE BUCK ON TO THE CONSUMER. INSTEAD OF BEING RESPONSIBLE AND OF INTEGRITY HYUNDAI MOTORS OF AMERICA NEEDS TO BE INVESTIGATED, CONCERNING THERE WARRANTY CONCERNING THERE CUSTOMERS I AM OUTRAGED CONCERNING THIS MATTER .HOW WOULD YOU FEEL IF IT WAS YOU THE ECONOMY IS STALLED AND THIS COULDN'T HAVE HAPPENED AT A MORE AWKWARD TIME THEN NOW. I AM AFRAID OF THIS CAR AND WOULD LIKE TO GET RID OF IT BUT I OWE 8,000 MORE ON THE CAR AND I AM MAKING MY PAYMENT INSPITE OF THE ECONOMY. I FEEL RAPED AND ABUSED. BY THIS PLEASE HELP ME BEFORE IT IS TO LATE.
NHTSA complaint #10257064 — an unverified report by a vehicle owner.
at 71,069 milesRaleigh, NC
ELECTRICAL SYSTEM
I PURCHASED THE CAR BACK IN 2003 FROM A DEALERSHIP UP IN NEW YORK CITY. HYUNDAI OF MANHATTAN,I WAS EXPERIENCING PROBLEM. WITH THE CAR. THEN FIRST IN WAS WITH THE WIRING HARNESS.THAT AFFECT THE TRANSMISSION, AND THEN WITH THE CAR BLOWING OXYGEN SENSORS, AND THEN WITH THE MANIFOLD SYSTEMS THE PROBLEMS WARE TAKEN CARE OF THEN I HAVE MOVED TO RALEIGH,NORTH CAROLINA. FROM NYC BACK IN 9/2006, THEN I STARTED HAVING PROBLEMS WITH THE WIRING HARNESS,AGAIN. AND THE TRANSMISSION FAILED AND NEEDED TO BE REPLACED BACK IN 11/2007. THAT PROBLEM WAS TAKEN CARE OF I HAVE BEEN GOING TO HYUNDAI OF SOUTHERN STATE IMPORTS OF RALEIGH. FOR THE PAST COUPLE OF YEARS SINCE I HAVE BEEN HERE AND THEY ARE VERY FAMILIAR WITH MY CAR THE CAR WAS UNDER WARRANTY BACK THEN. UNTIL I REACHED 71,226 MILES THE CARS WARRANTY 60,000 MILES TO 100,000 BUMPER TO BUMPER. TO MAKE A LONG STORY SHORT THEY WAITED UNTIL MY WARRANTY EXPIRED TO TELL ME THAT MY CARE WOULD NEED A.1,WIRING ASSY ENGINE TOTAL PRICE OF 930.53, 2,COVER ASSYROCKER 299,72. THE POINT I AM TRYING TO GET AT IS THEY KNEW ALONG THAT THOSE COMPONENTS NEEDED TO BE REPLACED A LONG TIME AGO BUT THEY WAITED UNTIL MY WARRANTY WAS UP TO PASS THE BUCK ON TO THE CONSUMER. INSTEAD OF BEING RESPONSIBLE AND OF INTEGRITY HYUNDAI MOTORS OF AMERICA NEEDS TO BE INVESTIGATED, CONCERNING THERE WARRANTY CONCERNING THERE CUSTOMERS I AM OUTRAGED CONCERNING THIS MATTER .HOW WOULD YOU FEEL IF IT WAS YOU THE ECONOMY IS STALLED AND THIS COULDN'T HAVE HAPPENED AT A MORE AWKWARD TIME THEN NOW. I AM AFRAID OF THIS CAR AND WOULD LIKE TO GET RID OF IT BUT I OWE 8,000 MORE ON THE CAR AND I AM MAKING MY PAYMENT INSPITE OF THE ECONOMY. I FEEL RAPED AND ABUSED. BY THIS PLEASE HELP ME BEFORE IT IS TO LATE.
NHTSA complaint #10257064 — an unverified report by a vehicle owner.
at 46,000 milesSilver Spring, MDCrashFire3 injured
STRUCTURE:FRAME AND MEMBERS
AN ACCIDENT OCCURED (COLLISION) WITH MY 2004 HYUNDIA ACCENT. IMMEDIATELY A FIRE STARTED UNDER THE HOOD. THE FIRE BURNED THROUGH THE FIREWALL INTO THE FRONT SEAT OF THE CAR. THE GAS LINE SHUT OFF SHOULD HAVE PREVENTED THIS AND THE FIRE WALL SHOULD HAVE STOPPED IT. LUCKILY NO ONE WAS KILLED.
NHTSA complaint #10171547 — an unverified report by a vehicle owner.
at 46,000 milesSilver Spring, MDCrashFire3 injured
FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
AN ACCIDENT OCCURED (COLLISION) WITH MY 2004 HYUNDIA ACCENT. IMMEDIATELY A FIRE STARTED UNDER THE HOOD. THE FIRE BURNED THROUGH THE FIREWALL INTO THE FRONT SEAT OF THE CAR. THE GAS LINE SHUT OFF SHOULD HAVE PREVENTED THIS AND THE FIRE WALL SHOULD HAVE STOPPED IT. LUCKILY NO ONE WAS KILLED.
NHTSA complaint #10171547 — an unverified report by a vehicle owner.
at 39,900 milesCleveland, OH
SERVICE BRAKES, HYDRAULIC
THE INBOARD PAD OF THE RIGHT FRONT BRAKE WORE OUT PREMATURELY. THIS CAUSED THE ROTOR TO BE DAMAGED. THE VEHICLE WAS MAINTAINED ACCORDING TO THE WARRANTY INSTRUCTIONS (BRAKE INSPECTION EVERY 7500 MILE AND ADJUSTED IF NECESSARY) UPON VISUAL INSPECTION (MOST RECENT WAS 06-2006) THERE WAS NO EXCESSIVE WEAR OF THE PADS OR BINDING OF CALIPER OR ROTOR. I NOTICED THE BRAKES WERE GIVING RESISTANCE WHEN GOING FROM A STOP SO I SCHEDULED AN APPOINTMENT AT -RICK CASE HYUNDAI_ IN EUCLID, OH. THEY TOLD ME THAT THE BRAKES HAD TO BE "REBUILT" AND "LUBRICATED "EVERY 7500 MILES AND THAT THEY WOULD NOT REPAIR THE DAMAGE UNDER WARRANTY EVEN THOUGH I PROVIDED RECEIPTS SHOWING THAT THE REQUIRED WARRANTY INSPECTION/ADJUSTMENTS HAD BEEN MADE. I SHOULD ADD THAT MY FRIEND (SCOTT RUDGE) HAS A 2003 ACCENT WHICH HAD EXACTLY THE SAME PROBLEM AS MINE AT THE SAME MILEAGE (ABOUT 40,000). I BELIEVE THAT THIS IS CLEARLY A PROBLEM WITH EITHER THE DESIGN OR MANUFACTURE OF THE RIGHT FRONT CALIPER.
NHTSA complaint #10170409 — an unverified report by a vehicle owner.
Greenfield, MA2 injured
POWER TRAIN:AUTOMATIC TRANSMISSION
TRANSMISSION FAILED TO GO INTO OVERDRIVE WHILE TRYING TO PASS, DECELERATED FROM 65 TO 35, WENT IN NEUTRAL, THEN INTO A NORMAL GEAR.
NHTSA complaint #10166206 — an unverified report by a vehicle owner.
at 16,000 milesAnaheim, CACrash1 injured
AIR BAGS
INVOLVED IN T-BONE TYPE COLLISION. I WAS STRUCK ON DRIVER'S SIDE ( T- BONE).WHILE PULLING OUT OF A DRIVEWAY. SHE WAS GOING AT LEAST 30-35 MPH. FRONT AND SIDE IMPACT AIR BAGS FAILED TO DEPLOY. MY HEAD STRUCK WINDOW. COLLISION RESULTED IN MY CAR BEING TOTALED.
NHTSA complaint #10158063 — an unverified report by a vehicle owner.