Owners have filed 160 complaints
about the 2016 Hyundai Accent with NHTSA between 2016 and 2026.
The largest single group is the engine & cooling.
Across this model's run it ranks 4 of 28 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 81
Against the median year of the Hyundai Accent. 50 means typical for this
model; 100 means roughly double.
Severity — 100
21.9% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 58
34% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
45.7%
1,000 – 9,999 miles
811.4%
10,000 – 24,999 miles
811.4%
25,000 – 49,999 miles
1521.4%
50,000 – 74,999 miles
1521.4%
75,000 – 99,999 miles
1115.7%
100,000 – 149,999 miles
811.4%
150,000+ miles
11.4%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2016 Hyundai Accent 4 DR FWD
12.4% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Apr 2016peak 8Apr 2026
Recalls on the 2016 Hyundai Accent
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 20171471,144 units in Canada
Seats And Restraints
Certain vehicles may not comply with Canada Motor Vehicle Safety Standard (CMVSS) 208 - Occupant Protection in Frontal Impacts. The center rear seat belt is equipped with a release mechanism that allows both the lap and the shoulder portion of the seat belt to be detached at the lower anchorage point by using a key-like tool. As the rear center seat is non-folding, this is contrary to the requirements of the standard. Correction: A production change has been undertaken to remedy this non-compliance condition. No corrective recall action is required as the non-compliance condition is deemed to be non-safety related.
Reports where the owner recorded a crash, a fire, an injury or a death.
Midland, TXCrash
AIR BAGS
I got into an accident and my airbags did not go off... my face hit the steering wheel and my hand is broken because the airbags didn't deploy
NHTSA complaint #11730627 — an unverified report by a vehicle owner.
Heber, CAFire
UNKNOWN OR OTHER
I was driving up a hill on interstate 8 in California and all of a sudden i heard a bang under the hood and see sparks and flames and my hyundai was on fire right there on the freeway. No clue why.
NHTSA complaint #11705165 — an unverified report by a vehicle owner.
Heber, CAFire
ELECTRICAL SYSTEM
I was driving up a hill on interstate 8 in California and all of a sudden i heard a bang under the hood and see sparks and flames and my hyundai was on fire right there on the freeway. No clue why.
NHTSA complaint #11705165 — an unverified report by a vehicle owner.
Heber, CAFire
ENGINE
I was driving up a hill on interstate 8 in California and all of a sudden i heard a bang under the hood and see sparks and flames and my hyundai was on fire right there on the freeway. No clue why.
NHTSA complaint #11705165 — an unverified report by a vehicle owner.
Chesterfield, VAFire
UNKNOWN OR OTHER
The report does not specify the exact component that failed, but the fire originated under the hood of the 2016 Hyundai Accent. The vehicle and related documentation, including the fire department report, insurance claim, and incident photos, are available for review. The fire under the hood posed a serious safety risk as it occurred while the vehicle was in motion on a busy highway. Fortunately, the driver evacuated safely, but the incident could have resulted in injury or more severe consequences of both driver and other drivers traveling. The problem has not been reproduced or confirmed by a dealer or independent service center. Due to the extent of the damage caused by the fire, it is unlikely that the issue can be reproduced or thoroughly examined. The vehicle has not been inspected by a mechanic since the incident. The incident was inspected by Chesterfield Fire & EMS (Report No. [XXX]), Chesterfield Police Department arrived on the scene, and an insurance claim is in process. About a week prior to the fire, oil indicator light would flash on and off periodically, unusual noise began, and the engine light came on. At the earliest convenience, the car was taken to a shop for inspection and consultation - with no life threatening concerns or mechanical damages reported. The day of and right before the fire, there was a loud noise and immediate smoke. The exact timing of the believed ignition of the fire started around [XXX] with the fire in full flames by [XXX] on [XXX].
NHTSA complaint #11640127 — an unverified report by a vehicle owner.
Chesterfield, VAFire
ELECTRICAL SYSTEM
The report does not specify the exact component that failed, but the fire originated under the hood of the 2016 Hyundai Accent. The vehicle and related documentation, including the fire department report, insurance claim, and incident photos, are available for review. The fire under the hood posed a serious safety risk as it occurred while the vehicle was in motion on a busy highway. Fortunately, the driver evacuated safely, but the incident could have resulted in injury or more severe consequences of both driver and other drivers traveling. The problem has not been reproduced or confirmed by a dealer or independent service center. Due to the extent of the damage caused by the fire, it is unlikely that the issue can be reproduced or thoroughly examined. The vehicle has not been inspected by a mechanic since the incident. The incident was inspected by Chesterfield Fire & EMS (Report No. [XXX]), Chesterfield Police Department arrived on the scene, and an insurance claim is in process. About a week prior to the fire, oil indicator light would flash on and off periodically, unusual noise began, and the engine light came on. At the earliest convenience, the car was taken to a shop for inspection and consultation - with no life threatening concerns or mechanical damages reported. The day of and right before the fire, there was a loud noise and immediate smoke. The exact timing of the believed ignition of the fire started around [XXX] with the fire in full flames by [XXX] on [XXX].
NHTSA complaint #11640127 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Midland, TXCrash
AIR BAGS
I got into an accident and my airbags did not go off... my face hit the steering wheel and my hand is broken because the airbags didn't deploy
NHTSA complaint #11730627 — an unverified report by a vehicle owner.
Montgomery, AL
UNKNOWN OR OTHER
The engine failed and requires a full engine replacement. The vehicle is currently at ALM Hyundai West, 1990 Thornton Rd, Lithia Springs, GA 30122, and is available for inspection upon request. Hyundai Motor America has already approved the engine replacement under a goodwill authorization, implicitly confirming the failure is manufacturer-related. The engine failure left the vehicle undrivable, forcing me to operate rental vehicles and arrange multiple tows across three dealerships over nearly two years. An engine failure at under 100,000 miles on a well-maintained vehicle poses a direct safety risk a sudden engine failure while driving at highway or city speeds could result in loss of vehicle control, creating a serious risk of collision for the driver and other road users.Yes. The engine failure has been confirmed by three separate authorized Hyundai dealerships: Ed Voyles Hyundai (Marietta, GA), AutoNation Hyundai (Columbus, GA), and ALM Hyundai West (Lithia Springs, GA). Hyundai Motor America's own goodwill approval of a full engine replacement on July 18, 2025 further confirms the failure.Yes. The vehicle has been inspected by three authorized Hyundai dealerships acting on behalf of the manufacturer. Hyundai Motor America's corporate team reviewed and approved the engine replacement as a goodwill repair. All inspection and repair documentation is on file and available upon request.
NHTSA complaint #11730695 — an unverified report by a vehicle owner.
Montgomery, AL
ELECTRICAL SYSTEM
The engine failed and requires a full engine replacement. The vehicle is currently at ALM Hyundai West, 1990 Thornton Rd, Lithia Springs, GA 30122, and is available for inspection upon request. Hyundai Motor America has already approved the engine replacement under a goodwill authorization, implicitly confirming the failure is manufacturer-related. The engine failure left the vehicle undrivable, forcing me to operate rental vehicles and arrange multiple tows across three dealerships over nearly two years. An engine failure at under 100,000 miles on a well-maintained vehicle poses a direct safety risk a sudden engine failure while driving at highway or city speeds could result in loss of vehicle control, creating a serious risk of collision for the driver and other road users.Yes. The engine failure has been confirmed by three separate authorized Hyundai dealerships: Ed Voyles Hyundai (Marietta, GA), AutoNation Hyundai (Columbus, GA), and ALM Hyundai West (Lithia Springs, GA). Hyundai Motor America's own goodwill approval of a full engine replacement on July 18, 2025 further confirms the failure.Yes. The vehicle has been inspected by three authorized Hyundai dealerships acting on behalf of the manufacturer. Hyundai Motor America's corporate team reviewed and approved the engine replacement as a goodwill repair. All inspection and repair documentation is on file and available upon request.
NHTSA complaint #11730695 — an unverified report by a vehicle owner.
Montgomery, AL
ENGINE
The engine failed and requires a full engine replacement. The vehicle is currently at ALM Hyundai West, 1990 Thornton Rd, Lithia Springs, GA 30122, and is available for inspection upon request. Hyundai Motor America has already approved the engine replacement under a goodwill authorization, implicitly confirming the failure is manufacturer-related. The engine failure left the vehicle undrivable, forcing me to operate rental vehicles and arrange multiple tows across three dealerships over nearly two years. An engine failure at under 100,000 miles on a well-maintained vehicle poses a direct safety risk a sudden engine failure while driving at highway or city speeds could result in loss of vehicle control, creating a serious risk of collision for the driver and other road users.Yes. The engine failure has been confirmed by three separate authorized Hyundai dealerships: Ed Voyles Hyundai (Marietta, GA), AutoNation Hyundai (Columbus, GA), and ALM Hyundai West (Lithia Springs, GA). Hyundai Motor America's own goodwill approval of a full engine replacement on July 18, 2025 further confirms the failure.Yes. The vehicle has been inspected by three authorized Hyundai dealerships acting on behalf of the manufacturer. Hyundai Motor America's corporate team reviewed and approved the engine replacement as a goodwill repair. All inspection and repair documentation is on file and available upon request.
NHTSA complaint #11730695 — an unverified report by a vehicle owner.
Heber, CAFire
UNKNOWN OR OTHER
I was driving up a hill on interstate 8 in California and all of a sudden i heard a bang under the hood and see sparks and flames and my hyundai was on fire right there on the freeway. No clue why.
NHTSA complaint #11705165 — an unverified report by a vehicle owner.
Heber, CAFire
ELECTRICAL SYSTEM
I was driving up a hill on interstate 8 in California and all of a sudden i heard a bang under the hood and see sparks and flames and my hyundai was on fire right there on the freeway. No clue why.
NHTSA complaint #11705165 — an unverified report by a vehicle owner.
Heber, CAFire
ENGINE
I was driving up a hill on interstate 8 in California and all of a sudden i heard a bang under the hood and see sparks and flames and my hyundai was on fire right there on the freeway. No clue why.
NHTSA complaint #11705165 — an unverified report by a vehicle owner.
Philadelphia, PA
POWER TRAIN
Engine is failing, oil leaking in the engine that messed up my catalytic converter and O2 sensors now it’s just sluggish , doesn’t accelerate properly, doesn’t idle nearly .
NHTSA complaint #11702589 — an unverified report by a vehicle owner.
Philadelphia, PA
ENGINE
Engine is failing, oil leaking in the engine that messed up my catalytic converter and O2 sensors now it’s just sluggish , doesn’t accelerate properly, doesn’t idle nearly .
NHTSA complaint #11702589 — an unverified report by a vehicle owner.
Portland, OR
POWER TRAIN
The vehicle made a loud catastrophic noises stopped running and couldn’t be restarted. Towed car to dealership where it was inspected and denied coverage based on owner not original owner. This 1.6L Gamma GDI Engine is part of the larger Hyundai and Kia Engine Litigation II (Case No. 8:18-cv-02223). The settlement provides a 15-year/150,000-mile extended warranty for said engine.
NHTSA complaint #11691000 — an unverified report by a vehicle owner.
Portland, OR
ENGINE
The vehicle made a loud catastrophic noises stopped running and couldn’t be restarted. Towed car to dealership where it was inspected and denied coverage based on owner not original owner. This 1.6L Gamma GDI Engine is part of the larger Hyundai and Kia Engine Litigation II (Case No. 8:18-cv-02223). The settlement provides a 15-year/150,000-mile extended warranty for said engine.
NHTSA complaint #11691000 — an unverified report by a vehicle owner.
Easton, PA
VEHICLE SPEED CONTROL
The Emergency brake light, ABS light, and esc light all come on while driving & speedometer goes to 0. The speedometer also stops tracking mileage when these lights come on. This used to happen on & off, but now it’s almost permanent. Hundreds are reporting the same exact issue online, but mechanics cannot figure out what the problem is. Me and countless others have taken the vehicle to mechanics multiple times with no resolve and thousands of dollars worth of diagnostics that are incorrect and don’t resolve the issue. It is dangerous because we don’t know how fast we’re going, and we don’t know if your abs, emergency brakes, & esc are all working properly. This issue is impacting Hyundai Accents years 2015, 2016, & 2017 based on the multiple threads & posts online. I think it’s related to electrical issues too because my windshield wipers & blinkers will randomly malfunction while this is happening. A random online user said that it is a “SMART Junction Box” issue that needs to be replaced. Please look into this and issue a recall because thousands of people are spending thousands of hard-earned dollars with no resolve.
NHTSA complaint #11676043 — an unverified report by a vehicle owner.
Easton, PA
STEERING
The Emergency brake light, ABS light, and esc light all come on while driving & speedometer goes to 0. The speedometer also stops tracking mileage when these lights come on. This used to happen on & off, but now it’s almost permanent. Hundreds are reporting the same exact issue online, but mechanics cannot figure out what the problem is. Me and countless others have taken the vehicle to mechanics multiple times with no resolve and thousands of dollars worth of diagnostics that are incorrect and don’t resolve the issue. It is dangerous because we don’t know how fast we’re going, and we don’t know if your abs, emergency brakes, & esc are all working properly. This issue is impacting Hyundai Accents years 2015, 2016, & 2017 based on the multiple threads & posts online. I think it’s related to electrical issues too because my windshield wipers & blinkers will randomly malfunction while this is happening. A random online user said that it is a “SMART Junction Box” issue that needs to be replaced. Please look into this and issue a recall because thousands of people are spending thousands of hard-earned dollars with no resolve.
NHTSA complaint #11676043 — an unverified report by a vehicle owner.
Easton, PA
SERVICE BRAKES
The Emergency brake light, ABS light, and esc light all come on while driving & speedometer goes to 0. The speedometer also stops tracking mileage when these lights come on. This used to happen on & off, but now it’s almost permanent. Hundreds are reporting the same exact issue online, but mechanics cannot figure out what the problem is. Me and countless others have taken the vehicle to mechanics multiple times with no resolve and thousands of dollars worth of diagnostics that are incorrect and don’t resolve the issue. It is dangerous because we don’t know how fast we’re going, and we don’t know if your abs, emergency brakes, & esc are all working properly. This issue is impacting Hyundai Accents years 2015, 2016, & 2017 based on the multiple threads & posts online. I think it’s related to electrical issues too because my windshield wipers & blinkers will randomly malfunction while this is happening. A random online user said that it is a “SMART Junction Box” issue that needs to be replaced. Please look into this and issue a recall because thousands of people are spending thousands of hard-earned dollars with no resolve.
NHTSA complaint #11676043 — an unverified report by a vehicle owner.
Spring, TX
AIR BAGS
The passenger seat airbag seat sensor does not work properly. The sensor wiring gets loose making the airbag system not work. It’s a common problem in this make and model. So I don’t understand why it hasn’t been recalled yet.
NHTSA complaint #11672630 — an unverified report by a vehicle owner.
at 180,000 milesLyons, TX
ENGINE
The contact owns a 2016 Hyundai Accent. The contact stated that while driving at an undisclosed speed, the accelerator pedal was depressed; however, the vehicle failed to accelerate as intended. The contact stated the vehicle went into LIMP Mode. There was no warning light illuminated. The vehicle was towed to the residence. The vehicle was then towed to an independent mechanic, where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 180,000.
NHTSA complaint #11665173 — an unverified report by a vehicle owner.
Chesterfield, VAFire
UNKNOWN OR OTHER
The report does not specify the exact component that failed, but the fire originated under the hood of the 2016 Hyundai Accent. The vehicle and related documentation, including the fire department report, insurance claim, and incident photos, are available for review. The fire under the hood posed a serious safety risk as it occurred while the vehicle was in motion on a busy highway. Fortunately, the driver evacuated safely, but the incident could have resulted in injury or more severe consequences of both driver and other drivers traveling. The problem has not been reproduced or confirmed by a dealer or independent service center. Due to the extent of the damage caused by the fire, it is unlikely that the issue can be reproduced or thoroughly examined. The vehicle has not been inspected by a mechanic since the incident. The incident was inspected by Chesterfield Fire & EMS (Report No. [XXX]), Chesterfield Police Department arrived on the scene, and an insurance claim is in process. About a week prior to the fire, oil indicator light would flash on and off periodically, unusual noise began, and the engine light came on. At the earliest convenience, the car was taken to a shop for inspection and consultation - with no life threatening concerns or mechanical damages reported. The day of and right before the fire, there was a loud noise and immediate smoke. The exact timing of the believed ignition of the fire started around [XXX] with the fire in full flames by [XXX] on [XXX].
NHTSA complaint #11640127 — an unverified report by a vehicle owner.
Chesterfield, VAFire
ELECTRICAL SYSTEM
The report does not specify the exact component that failed, but the fire originated under the hood of the 2016 Hyundai Accent. The vehicle and related documentation, including the fire department report, insurance claim, and incident photos, are available for review. The fire under the hood posed a serious safety risk as it occurred while the vehicle was in motion on a busy highway. Fortunately, the driver evacuated safely, but the incident could have resulted in injury or more severe consequences of both driver and other drivers traveling. The problem has not been reproduced or confirmed by a dealer or independent service center. Due to the extent of the damage caused by the fire, it is unlikely that the issue can be reproduced or thoroughly examined. The vehicle has not been inspected by a mechanic since the incident. The incident was inspected by Chesterfield Fire & EMS (Report No. [XXX]), Chesterfield Police Department arrived on the scene, and an insurance claim is in process. About a week prior to the fire, oil indicator light would flash on and off periodically, unusual noise began, and the engine light came on. At the earliest convenience, the car was taken to a shop for inspection and consultation - with no life threatening concerns or mechanical damages reported. The day of and right before the fire, there was a loud noise and immediate smoke. The exact timing of the believed ignition of the fire started around [XXX] with the fire in full flames by [XXX] on [XXX].
NHTSA complaint #11640127 — an unverified report by a vehicle owner.
Chesterfield, VAFire
ENGINE
The report does not specify the exact component that failed, but the fire originated under the hood of the 2016 Hyundai Accent. The vehicle and related documentation, including the fire department report, insurance claim, and incident photos, are available for review. The fire under the hood posed a serious safety risk as it occurred while the vehicle was in motion on a busy highway. Fortunately, the driver evacuated safely, but the incident could have resulted in injury or more severe consequences of both driver and other drivers traveling. The problem has not been reproduced or confirmed by a dealer or independent service center. Due to the extent of the damage caused by the fire, it is unlikely that the issue can be reproduced or thoroughly examined. The vehicle has not been inspected by a mechanic since the incident. The incident was inspected by Chesterfield Fire & EMS (Report No. [XXX]), Chesterfield Police Department arrived on the scene, and an insurance claim is in process. About a week prior to the fire, oil indicator light would flash on and off periodically, unusual noise began, and the engine light came on. At the earliest convenience, the car was taken to a shop for inspection and consultation - with no life threatening concerns or mechanical damages reported. The day of and right before the fire, there was a loud noise and immediate smoke. The exact timing of the believed ignition of the fire started around [XXX] with the fire in full flames by [XXX] on [XXX].
NHTSA complaint #11640127 — an unverified report by a vehicle owner.
Atlanta, GA
ELECTRICAL SYSTEM
My 2016 Hyundai accent engine has all of sudden stop working and i have explained to multiple shops and my insurance that i was deployed for a whole year and the car was driving fine and once I came back it just wouldn’t crank. Two Hyundai shops informed me that the engine is locked up but neither shop provided a thorough investigation as to why this has happened. There were two-three major hurricanes in Texas where it was stored while I was deployed in Kuwait and Iraq from march 2023- march 2024 as well as another hurricane in Georgia where i am currently located now which happened September 2024. The engine is locked with no explanation as to how and a Hyundai representative by the name of don who provided the goodwill repair on July 09 2024 and i had it towed to Hyundai in Marietta and they looked and provided the same explanation that the engine is locked and to get it replaced with no detailed reasoning why. My safety has been at risk due to driving across states and town to get this vehicle serviced properly and causing mental anguish and depression as I am not able to get to where I need to go everyday which is causing friction in relationship and I am missing important events. I emailed the CEO Randy Parker and his executive assistant Amanda has done nothing but further deny the goodwill with no explanation on how, why, what, when. No, the problem was not confirmed as again it was no detail reasoning behind how the engine locked when it was working fine before returning from overseas. The vehicle was inspected by the local Hyundai dealerships in Killeen Texas and another in Marietta, GA and only inspected by one adjuster recently on October 10, 2024. There was no check engine illuminated in the car once I returned from overseas as it has not been driven much. There is still no check engine light illuminated even after all the shops checking. To make this right, I would like for Hyundai (HMUSA) to honor the goodwill REPAIR and or REPLACEMENT of the engine.
NHTSA complaint #11621511 — an unverified report by a vehicle owner.
Atlanta, GA
ENGINE
My 2016 Hyundai accent engine has all of sudden stop working and i have explained to multiple shops and my insurance that i was deployed for a whole year and the car was driving fine and once I came back it just wouldn’t crank. Two Hyundai shops informed me that the engine is locked up but neither shop provided a thorough investigation as to why this has happened. There were two-three major hurricanes in Texas where it was stored while I was deployed in Kuwait and Iraq from march 2023- march 2024 as well as another hurricane in Georgia where i am currently located now which happened September 2024. The engine is locked with no explanation as to how and a Hyundai representative by the name of don who provided the goodwill repair on July 09 2024 and i had it towed to Hyundai in Marietta and they looked and provided the same explanation that the engine is locked and to get it replaced with no detailed reasoning why. My safety has been at risk due to driving across states and town to get this vehicle serviced properly and causing mental anguish and depression as I am not able to get to where I need to go everyday which is causing friction in relationship and I am missing important events. I emailed the CEO Randy Parker and his executive assistant Amanda has done nothing but further deny the goodwill with no explanation on how, why, what, when. No, the problem was not confirmed as again it was no detail reasoning behind how the engine locked when it was working fine before returning from overseas. The vehicle was inspected by the local Hyundai dealerships in Killeen Texas and another in Marietta, GA and only inspected by one adjuster recently on October 10, 2024. There was no check engine illuminated in the car once I returned from overseas as it has not been driven much. There is still no check engine light illuminated even after all the shops checking. To make this right, I would like for Hyundai (HMUSA) to honor the goodwill REPAIR and or REPLACEMENT of the engine.
NHTSA complaint #11621511 — an unverified report by a vehicle owner.
Atlanta, GA
FUEL/PROPULSION SYSTEM
My 2016 Hyundai accent engine has all of sudden stop working and i have explained to multiple shops and my insurance that i was deployed for a whole year and the car was driving fine and once I came back it just wouldn’t crank. Two Hyundai shops informed me that the engine is locked up but neither shop provided a thorough investigation as to why this has happened. There were two-three major hurricanes in Texas where it was stored while I was deployed in Kuwait and Iraq from march 2023- march 2024 as well as another hurricane in Georgia where i am currently located now which happened September 2024. The engine is locked with no explanation as to how and a Hyundai representative by the name of don who provided the goodwill repair on July 09 2024 and i had it towed to Hyundai in Marietta and they looked and provided the same explanation that the engine is locked and to get it replaced with no detailed reasoning why. My safety has been at risk due to driving across states and town to get this vehicle serviced properly and causing mental anguish and depression as I am not able to get to where I need to go everyday which is causing friction in relationship and I am missing important events. I emailed the CEO Randy Parker and his executive assistant Amanda has done nothing but further deny the goodwill with no explanation on how, why, what, when. No, the problem was not confirmed as again it was no detail reasoning behind how the engine locked when it was working fine before returning from overseas. The vehicle was inspected by the local Hyundai dealerships in Killeen Texas and another in Marietta, GA and only inspected by one adjuster recently on October 10, 2024. There was no check engine illuminated in the car once I returned from overseas as it has not been driven much. There is still no check engine light illuminated even after all the shops checking. To make this right, I would like for Hyundai (HMUSA) to honor the goodwill REPAIR and or REPLACEMENT of the engine.
NHTSA complaint #11621511 — an unverified report by a vehicle owner.
Altavista, VA
ELECTRICAL SYSTEM
The instrumental panel suddenly malfunctioned the abs, airbag, and check engine lights illuminated, and the speedometer dropped to zero. The instrumental panel returned to normal, but the mileage range reset to 0. This was while I was traveling on a highway going 70mph. While it did not cause an accident this time, it was very upsetting. Further it is concerning that there was a recall on the 2014 Hyundai Accent for wiring issues that could cause a fire in the engine also referred to as an intermittent. We had the car inspected and nothing was found to be wrong with the battery/alternator or starter and nothing we could do in regular maintenance to ensure the safety of this vehicle. Note the mileage of this vehicle is 108k which is interesting considering the powertrain warranty was for 100k miles.
NHTSA complaint #11610076 — an unverified report by a vehicle owner.
Atlanta, GA
ELECTRICAL SYSTEM
Component/System Failure: The component that has malfunctioned is the engine. This issue is critical and affects the vehicle's overall performance. The malfunctioning engine is available for inspection upon request, and I am willing to facilitate this inspection to substantiate my claim. Safety Risk: The engine's failure poses a significant safety risk, including potential engine stalling or loss of power while driving, which could lead to accidents or collisions. The ongoing issue has compromised my safety and that of other road users. Confirmation of the Problem: The problem has been confirmed by [Dealership Name/Independent Service Center]. They have verified the engine issue and noted it in their service records. I can provide documentation from this service center upon request. Inspection by Manufacturer or Others: The vehicle has been inspected by [Dealership Name] and Hyundai Motor America (HMA) corporate. The problem was also discussed with Hyundai representatives, including Amanda, who is aware of the issue and the relevant maintenance records. There has been no inspection by police or insurance representatives related to this specific issue. Warning Lamps, Messages, or Symptoms: Prior to the engine failure, there were several warning lamps and messages indicating engine problems. These symptoms first appeared on [Date of First Warning], giving preliminary notice of the impending failure. Despite these warnings, the necessary repairs or goodwill intervention were not provided. Given the seriousness of the situation and the impact on my daily life, including the necessity to use rental cars, take time off work, and travel extensively, I request the following: Immediate Approval of Goodwill Repair: Reassess and approve the goodwill repair for the engine issue based on the accurate maintenance records provided. Compensation for Inconvenience: Compensation for time off work, rental car costs, travel expenses, and emotional distress caused by this situation.
NHTSA complaint #11609672 — an unverified report by a vehicle owner.
Atlanta, GA
ENGINE
Component/System Failure: The component that has malfunctioned is the engine. This issue is critical and affects the vehicle's overall performance. The malfunctioning engine is available for inspection upon request, and I am willing to facilitate this inspection to substantiate my claim. Safety Risk: The engine's failure poses a significant safety risk, including potential engine stalling or loss of power while driving, which could lead to accidents or collisions. The ongoing issue has compromised my safety and that of other road users. Confirmation of the Problem: The problem has been confirmed by [Dealership Name/Independent Service Center]. They have verified the engine issue and noted it in their service records. I can provide documentation from this service center upon request. Inspection by Manufacturer or Others: The vehicle has been inspected by [Dealership Name] and Hyundai Motor America (HMA) corporate. The problem was also discussed with Hyundai representatives, including Amanda, who is aware of the issue and the relevant maintenance records. There has been no inspection by police or insurance representatives related to this specific issue. Warning Lamps, Messages, or Symptoms: Prior to the engine failure, there were several warning lamps and messages indicating engine problems. These symptoms first appeared on [Date of First Warning], giving preliminary notice of the impending failure. Despite these warnings, the necessary repairs or goodwill intervention were not provided. Given the seriousness of the situation and the impact on my daily life, including the necessity to use rental cars, take time off work, and travel extensively, I request the following: Immediate Approval of Goodwill Repair: Reassess and approve the goodwill repair for the engine issue based on the accurate maintenance records provided. Compensation for Inconvenience: Compensation for time off work, rental car costs, travel expenses, and emotional distress caused by this situation.
NHTSA complaint #11609672 — an unverified report by a vehicle owner.
