Owners have filed 559 complaints
about the 2021 Hyundai Palisade with NHTSA between 2020 and 2026.
The largest single group is the seat belts.
Across this model's run it ranks 3 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 59
Against the median year of the Hyundai Palisade. 50 means typical for this
model; 100 means roughly double.
Severity — 31
6.1% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
68% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2021 compares with every other Hyundai Palisade
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Body
1828.1%
Warnings
914.1%
Warning
710.9%
Automatic Emergency Braking
710.9%
Sun/Moon Roof Assembly
710.9%
Adaptive Cruise Control
69.4%
Assist
57.8%
Windshield
57.8%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
2735.5%
1,000 – 9,999 miles
1925.0%
10,000 – 24,999 miles
56.6%
25,000 – 49,999 miles
45.3%
50,000 – 74,999 miles
67.9%
75,000 – 99,999 miles
45.3%
100,000 – 149,999 miles
810.5%
150,000+ miles
33.9%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2021 Hyundai Palisade SUV FWD
15.9% risk
2021 Hyundai Palisade SUV AWD
14.3% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2020peak 31Sep 2026
Recalls on the 2021 Hyundai Palisade
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V034000
AIR BAGS:SIDE/WINDOW:CURTAIN
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
25V607000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
23V180000
VISIBILITY/WIPER
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
22V633000
TRAILER HITCHES
Hyundai Motor America (Hyundai) is recalling 2020-2022 Palisade vehicles potentially equipped with a tow hitch harness installed as original equipment, or purchased as an accessory through a Hyundai dealership. Debris and moisture accumulation on the tow hitch harness module printed circuit board (PCB) may cause an electrical short, which can result in a fire.
Risk: A fire while parked or driving can increase the risk of injury.
22V627000
VISIBILITY:WINDSHIELD WIPER/WASHER:MOTOR
Hyundai Motor America (Hyundai) is recalling certain 2020-2021 Palisade vehicles. The windshield wiper motor may become inoperative, causing the wipers to fail.
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
21V840000
SERVICE BRAKES, HYDRAULIC:FLUID
Hyundai Motor America (Hyundai) is recalling certain 2021 Palisade vehicles. The brake fluid may be contaminated, which can cause the brake master cylinder inner-cup seals to swell, and reduce braking performance.
Risk: Reduced braking performance can extend the distance required to stop the vehicle, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202602343,990 units in Canada
Airbag
Issue: On certain vehicles, the side curtain airbags may not deploy properly for third-row occupants in a crash. Safety Risk: A side curtain airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Hyundai will notify owners in writing. The corrective actions for this recall are under development.
Recall 202547643,990 units in Canada
Seats And Restraints
Issue: On certain vehicles, the driver, front passenger and second-row outboard seat belt buckle(s) may not have been manufactured properly. As a result, the seat belt(s) may not latch correctly and could detach in a crash. Safety Risk: A seat belt that detaches in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Hyundai recommends to firmly latch the seat belt and pull on it after latching to ensure it's secured until the recall repairs have been completed. Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat belt buckle(s).
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 202314824,676 units in Canada
Visual System
Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Note: This recall replaces Transport Canada Recall No. 2022-465. Vehicles that were already repaired under Hyundai recall campaign R0222 don't require this repair. Safety Risk: Windshield wipers that don't work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's windshield wiper arm. Hyundai advises that if the wipers stop working, you should clear any buildup of snow or ice before restarting the wipers.
Recall 20224724,008 units in Canada
Accessories
Issue: Certain vehicles may be equipped with a 4-pin accessory trailer wiring harness kit that could fail. Over time, this could result in a short circuit that can cause the control module to overheat. Note: This recall only affects Hyundai Genuine 4-pin tow hitch wiring harness kits with the part number S8F67AC500. These kits may have been ordered at the time of a vehicle purchase, or purchased separately from a dealer as an aftermarket accessory. Safety Risk: A short circuit could create a fire risk, even while the vehicle is parked and turned off. Corrective Actions: Hyundai will notify owners by mail and advise you to bring your vehicle to a dealership to inspect the trailer wiring harness kit. The dealer will repair or replace the trailer wiring harness, as necessary. To reduce the safety risk, Hyundai advises that you should park your vehicle outdoors, and away from other vehicles or structures until the recall repairs have been completed. Note: Hyundai advises you to bring your vehicle to a dealership for this inspection even if it doesn't have a trailer wiring harness, so that the recall campaign can be listed as completed for your vehicle.
Recall 202246512,231 units in Canada
Visual System
Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Safety Risk: Windshield wipers that don't work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's windshield wiper arm.
Recall 2021652103 units in Canada
Brakes
Issue: On certain vehicles, the brake fluid may be contaminated. This could cause damage to the seals in the brake master cylinder and could result in reduced braking. If this happens, the driver may experience increased brake pedal travel and a change in brake pedal feel (soft or low pedal). Safety Risk: Reduced brake performance can cause extended stopping distances and increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to flush the brake fluid and replace the brake master cylinder.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesCincinnati, OH1 injured
SEATS
The contact owns a 2021 Hyundai Palisade. The contact stated that while the liftgate was open to retrieve objects from the trunk of the vehicle, the second-row passenger’s side seat collapsed on her disabled daughter. The contact was alerted by her daughter's screams and ran over to the rear passenger’s side to unhook the seat belt and pull her daughter out of the seat, but the seat remained folded. The contact's daughter suffered injuries to her face and hand. Medical attention was received. The failure recurred while the contact and a nurse were placing the contact's daughter in the rear passenger’s seat. The contact stated that the third-row seat also collapsed. The vehicle was taken to the dealer, where unknown recall repairs were performed unrelated to the failure. The contact was informed that there were no recalls associated with the VIN for the seats, and the vehicle was not repaired. The insurance company was notified of the failure and had the vehicle towed for inspection. The insurance company determined that the failure was a manufacturer's defect. The manufacturer was notified of the failure by phone, email, and website, and a case was filed. The manufacturer offered a cash settlement. The failure mileage was approximately 100,000.
NHTSA complaint #11762713 — an unverified report by a vehicle owner.
Las Vegas, NVCrash1 injured
SEATS
On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749211 — an unverified report by a vehicle owner.
Las Vegas, NVCrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749211 — an unverified report by a vehicle owner.
On XXX, after leaving an appointment at an office building, I returned to my vehicle and noticed that the driver’s seat recline function was not working properly. The seat was already pushed forward to its highest position and would not recline further. I was still able to enter and operate the vehicle somewhat but remained parked. I reviewed Hyundai resources to see whether there was an update or known issue related to the seat concern. When I could not resolve the issue through available resources, I contacted the Hyundai dealership in Henderson. I provided my information and explained that the driver’s seat recline function was not working. I was transferred to Hyundai Customer Service. During that call, I explained that I was approximately 15 minutes away from the dealership and requested repair of the issue regardless of warranty status because I considered it a safety concern. This never happened before at all. While I was speaking with the Hyundai Customer Service representative, the driver’s seat moved again unexpectedly. As a result, I moved forward toward the steering wheel area. After that movement, the vehicle rolled or moved forward and contacted the rear of another vehicle. After the collision, the driver’s seat recline function still was not operating properly. I documented the condition with video evidence, and two witnesses observed the vehicle and the seat condition after the collision. When I contacted Hyundai, I was very upset to learn that the call I had with the customer service representative was not documented anywhere. Also, no one contacted me although I was in distress, crying, and in the accident and the customer service representative knew this. There was no aid or phone call follow ups to me by Hyundai customer care at all. Hyundai Motor America opened a case investigation and instructed me not to perform repairs at this time so the vehicle could be preserved for inspection. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11749211 — an unverified report by a vehicle owner.
Irondale, ALCrash
ELECTRICAL SYSTEM
Vehicle Incident Statement – 2021 Hyundai Palisade Driver/Owner: [Your Name] Vehicle: 2021 Hyundai Palisade Date of Incident: [Insert Date] Location: Restaurant drive-thru (vehicle stopped in line) Summary of Incident On the date listed above, I was stopped in a restaurant drive-thru lane with the vehicle in drive and Auto Hold engaged. The vehicle had recently had a battery replacement performed at a Hyundai dealership on the day prior to the incident (repair order available). While stopped, I pressed the accelerator to move forward in the drive-thru line. The vehicle did not respond immediately. There was a brief delay, followed by a sudden and unexpected surge of acceleration. Vehicle Behavior The vehicle accelerated rapidly after a short delay in response to accelerator input The brake pedal felt normal when pressed Applying the brake did not appear to slow or stop the vehicle effectively The vehicle continued moving forward and struck another vehicle Additional Relevant Information The Idle Stop & Go (auto start/stop) system had not been functioning for approximately one year prior to the incident On the day of the incident (after battery replacement), the auto start/stop system began functioning again unexpectedly The vehicle had no known prior issues with unintended acceleration No floor mat or physical obstruction was present affecting the accelerator pedal (to the best of my knowledge) Vehicle Condition The vehicle has not yet been repaired or inspected and is currently being held pending evaluation. I am requesting that all diagnostic data, including vehicle event data recorder (EDR) information and control module logs, be preserved and reviewed. Request I am requesting a full diagnostic and safety review of the vehicle’s electronic throttle, braking, and Auto Hold systems, including any stored fault codes and event data. Check engine light was on for a week prior to service at dealership and dealership told me they could not service it at that time.
NHTSA complaint #11748376 — an unverified report by a vehicle owner.
Atlanta, GACrash5 injured
STRUCTURE:BODY
While driving, the vehicle in front of me stopped suddenly. When I pressed on the brake pedal it felt stuck and did not respond properly. The forward collision automatic braking system did not activate. This resulted in a crash. After the incident, the vehicle had fluid leaks and severe front-end damage and is not drivable. I am concerned there was brake system failure prior to impact.
NHTSA complaint #11735447 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Lake Zurich, IL
UNKNOWN OR OTHER
I opened my sunroof and heard a noise, I was not able to close it. I took it to a repair shop to see if they could get it closed, they advised a break in the assembly and needs to be replaced. My car is out of warranty and it’s a known issue.
NHTSA complaint #11763211 — an unverified report by a vehicle owner.
at 100,000 milesCincinnati, OH1 injured
SEATS
The contact owns a 2021 Hyundai Palisade. The contact stated that while the liftgate was open to retrieve objects from the trunk of the vehicle, the second-row passenger’s side seat collapsed on her disabled daughter. The contact was alerted by her daughter's screams and ran over to the rear passenger’s side to unhook the seat belt and pull her daughter out of the seat, but the seat remained folded. The contact's daughter suffered injuries to her face and hand. Medical attention was received. The failure recurred while the contact and a nurse were placing the contact's daughter in the rear passenger’s seat. The contact stated that the third-row seat also collapsed. The vehicle was taken to the dealer, where unknown recall repairs were performed unrelated to the failure. The contact was informed that there were no recalls associated with the VIN for the seats, and the vehicle was not repaired. The insurance company was notified of the failure and had the vehicle towed for inspection. The insurance company determined that the failure was a manufacturer's defect. The manufacturer was notified of the failure by phone, email, and website, and a case was filed. The manufacturer offered a cash settlement. The failure mileage was approximately 100,000.
NHTSA complaint #11762713 — an unverified report by a vehicle owner.
Cedar Valley, UT
UNKNOWN OR OTHER
My car started having the airbag light come off and on randomly the end of January 2026. I caught the first photo February. My car engine shut off the first time March 18. 2026. I was at a traffic light, auto off turned off. Car switched to park, dash lights included: oil, battery, engine, and immobilizer incon. When trying to hit drive it tells me the driving conditions aren't met. I shut the car off and back on, everything reset. Contacted hyundai and no codes were stored. My car has now done this same thing the following dates: 6.5, 7.3, 8.4(car went into the shop August 6th-September 3rd). They could not duplicate what I told them, they drove the car 100 miles being mainly freeway miles though I told them its city driving and mainly idle and stopping. I drove my car 3 days and on 9.6.26 it did it twice within 5 minutes. First time on a main road/traffic lights, next in the parking lot I pulled in. Same scenario as above.
NHTSA complaint #11762617 — an unverified report by a vehicle owner.
Round Lake, IL
ELECTRICAL SYSTEM
I am reporting a potential safety defect involving my 2021 Hyundai Palisade Calligraphy AWD. The vehicle has experienced repeated engine and drivability problems and multiple breakdowns following replacement of the engine by Hyundai. The original engine developed excessive oil consumption and was ultimately replaced by Hyundai with a new engine. Following the engine replacement, the vehicle experienced numerous additional mechanical problems and repair attempts, including engine rattling/pinging, intake-manifold replacement, oil valve-seal replacement, multiple cylinder misfires, ignition-system problems and an ignition-coil failure. Most concerning are repeated incidents involving severe shaking/lurching, loss of engine power, stalling and failure to restart. During one incident following repairs, the vehicle ran extremely rough, stalled and would not restart after approximately 20 miles of driving and had to be towed back to the dealership. During another incident, the vehicle experienced heavy shaking on startup, stalled and had severely limited power. Diagnostic history showed misfires involving multiple cylinders. On June 29, 2026, at approximately 103,671 miles, I was driving at approximately 50 mph when the vehicle began to lurch and shake, lost power, stalled and would not restart. The vehicle had to be towed back to the Hyundai dealership. The unexpected loss of propulsion and stalling while traveling at approximately 50 mph created a serious safety concern because I could no longer rely upon the vehicle to maintain power in traffic. The dealership subsequently identified an ignition-coil short/failure and replaced an ignition coil. The vehicle has nevertheless continued to experience additional mechanical problems. The vehicle is currently again at the Hyundai dealership. It has generated diagnostic code P0430 for Bank 2 catalyst efficiency below threshold, and Hyundai has recommended replacement of both catalytic converter/manifold assemblies. Th
NHTSA complaint #11761344 — an unverified report by a vehicle owner.
Round Lake, IL
ENGINE
I am reporting a potential safety defect involving my 2021 Hyundai Palisade Calligraphy AWD. The vehicle has experienced repeated engine and drivability problems and multiple breakdowns following replacement of the engine by Hyundai. The original engine developed excessive oil consumption and was ultimately replaced by Hyundai with a new engine. Following the engine replacement, the vehicle experienced numerous additional mechanical problems and repair attempts, including engine rattling/pinging, intake-manifold replacement, oil valve-seal replacement, multiple cylinder misfires, ignition-system problems and an ignition-coil failure. Most concerning are repeated incidents involving severe shaking/lurching, loss of engine power, stalling and failure to restart. During one incident following repairs, the vehicle ran extremely rough, stalled and would not restart after approximately 20 miles of driving and had to be towed back to the dealership. During another incident, the vehicle experienced heavy shaking on startup, stalled and had severely limited power. Diagnostic history showed misfires involving multiple cylinders. On June 29, 2026, at approximately 103,671 miles, I was driving at approximately 50 mph when the vehicle began to lurch and shake, lost power, stalled and would not restart. The vehicle had to be towed back to the Hyundai dealership. The unexpected loss of propulsion and stalling while traveling at approximately 50 mph created a serious safety concern because I could no longer rely upon the vehicle to maintain power in traffic. The dealership subsequently identified an ignition-coil short/failure and replaced an ignition coil. The vehicle has nevertheless continued to experience additional mechanical problems. The vehicle is currently again at the Hyundai dealership. It has generated diagnostic code P0430 for Bank 2 catalyst efficiency below threshold, and Hyundai has recommended replacement of both catalytic converter/manifold assemblies. Th
NHTSA complaint #11761344 — an unverified report by a vehicle owner.
Round Lake, IL
FUEL/PROPULSION SYSTEM
I am reporting a potential safety defect involving my 2021 Hyundai Palisade Calligraphy AWD. The vehicle has experienced repeated engine and drivability problems and multiple breakdowns following replacement of the engine by Hyundai. The original engine developed excessive oil consumption and was ultimately replaced by Hyundai with a new engine. Following the engine replacement, the vehicle experienced numerous additional mechanical problems and repair attempts, including engine rattling/pinging, intake-manifold replacement, oil valve-seal replacement, multiple cylinder misfires, ignition-system problems and an ignition-coil failure. Most concerning are repeated incidents involving severe shaking/lurching, loss of engine power, stalling and failure to restart. During one incident following repairs, the vehicle ran extremely rough, stalled and would not restart after approximately 20 miles of driving and had to be towed back to the dealership. During another incident, the vehicle experienced heavy shaking on startup, stalled and had severely limited power. Diagnostic history showed misfires involving multiple cylinders. On June 29, 2026, at approximately 103,671 miles, I was driving at approximately 50 mph when the vehicle began to lurch and shake, lost power, stalled and would not restart. The vehicle had to be towed back to the Hyundai dealership. The unexpected loss of propulsion and stalling while traveling at approximately 50 mph created a serious safety concern because I could no longer rely upon the vehicle to maintain power in traffic. The dealership subsequently identified an ignition-coil short/failure and replaced an ignition coil. The vehicle has nevertheless continued to experience additional mechanical problems. The vehicle is currently again at the Hyundai dealership. It has generated diagnostic code P0430 for Bank 2 catalyst efficiency below threshold, and Hyundai has recommended replacement of both catalytic converter/manifold assemblies. Th
NHTSA complaint #11761344 — an unverified report by a vehicle owner.
Ventura, CA
UNKNOWN OR OTHER
I purchased a used 2021 Hyundai Palisades Limited addition , 24 days ago, On August 7th 2026, the car had 57,033 miles at the time of purchase. It now has 57,844. I started to open the sunroof for the 3rd or 4th time since owning it and I heard a crack sound, and it stopped about 4 or 5 inches opened..I tried to open it more and then saw towards the front by the Deflector end that on each side of the track there were little flimsy plastic pieces that looked bent and broken..I now have an open sunroof in the front and the back of it was up. I slowly tapped the switch and managed to get the front closed however the back is still open. As I read more on this I see it is a KNOWN ISSUE with MANY Of these SUNROOFS from 2020-2022 !! TBS 23-BD 003H-1. I just bought this car used just under 30,000 , I have called the dealership , Huntington Beach Hyundai Dealership and my salesman said he would find out if its covered under the limited 60 day warranty. This is just WRONG this should be a RECALL .I'm reading on line hundreds if not thousands have had this happen. I paid just under 30,000 It only has 57,844 miles on it and now I"M to pay from what I read 3,000 - 8,000 to repair or replace this sunroof ??????? This is a SCAM !! I'm requesting that this please be called as a RECALL this is not right ! I will be talking with an attorney who handles lemon laws and inquire what my rights are. I now have to worry about break-Ins and rain , and of course no car washes...I'm so upset I could spit fire ! Please let me know what is going to be done about this. How can Hyundai get away with this ??? Cheaply built Car for sure !
NHTSA complaint #11761060 — an unverified report by a vehicle owner.
Avon, OH
STRUCTURE:BODY
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyundai) requested a PA from Hyundai and it was authorized, but am having a very difficult time getting reimbursed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am not sure what the dealership did with the exhaust. At one point, I had requested to keep it for evidence. There are pictures. I suggested having the manufacturer look at it or at least Hyundai. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. After a 2.5 hr trip, we got out; my children noticed the trim sticking out and melted off the rear right bumper. It was extremely hot to touch and the panels were bulging out from their normal position.
NHTSA complaint #11761127 — an unverified report by a vehicle owner.
Avon, OH
ENGINE
What component or system failed or malfunctioned, and is it available for inspection upon request? Rear Exhaust System How was your safety or the safety of others put at risk? Fire hazard as it was similar to a blowtorch, melted several rear panels, lights and trim while driving. Has the problem been reproduced or confirmed by a dealer or independent service center? The dealership (Elyria Hyundai) requested a PA from Hyundai and it was authorized, but am having a very difficult time getting reimbursed. Has the vehicle or component been inspected by the manufacturer, police, insurance representatives or others? I am not sure what the dealership did with the exhaust. At one point, I had requested to keep it for evidence. There are pictures. I suggested having the manufacturer look at it or at least Hyundai. Were there any warning lamps, messages or other symptoms of the problem prior to the failure, and when did they first appear? There were no warnings. After a 2.5 hr trip, we got out; my children noticed the trim sticking out and melted off the rear right bumper. It was extremely hot to touch and the panels were bulging out from their normal position.
NHTSA complaint #11761127 — an unverified report by a vehicle owner.
Rochelle, IL
SEAT BELTS
Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful
NHTSA complaint #11760805 — an unverified report by a vehicle owner.
Rochelle, IL
AIR BAGS
Ive had recalls and they have not been fixed and Hyundai think its ok for me to use this vehicle with no compassion for the safety of my family disgraceful
NHTSA complaint #11760805 — an unverified report by a vehicle owner.
Timnath, CO
STRUCTURE:BODY
While the vehicle was being driven, the sunroof became inoperable, stuck in the tilt position. The motor could be heard running but the glass panel would not move in either direction. There were no warning lamps, messages, or other symptoms before the failure. The dealership disassembled the sunroof and found that a spring on the passenger-side sunroof rail had broken, and that the broken spring damaged the rail itself. The dealer confirmed the failure matches Hyundai TSB 23-BD-003H-1, Sunroof Wind Deflector and Mechanism Replacement, issued April 2023. That bulletin applies to certain 2020-2022 model year Palisade vehicles equipped with a sunroof and produced before 5/4/2022, and describes the wind deflector malfunctioning and damaging the sunroof mechanism, leaving the sunroof inoperable. My vehicle falls within that range and experienced that failure. The dealership was able to move the glass panel into a fully closed, flat position, where it appears normal. However, because the rail is broken, the panel is not harnessed in the rail. It can be pushed upward by hand from the passenger side. The dealership stated the panel could move at highway speed and that the vehicle is not secure against entry in this condition. For that reason the dealership has kept the vehicle since 8/24/2026 and provided a loaner rather than returning it to me to drive. The technician documented no signs of misuse or outside damage and noted that the sunroof is rarely used. The vehicle and the broken component are available for inspection. The manufacturer was notified and declined goodwill assistance, citing the vehicle's time in service and mileage. The repair was quoted at approximately $3,500 and has not been performed. Mileage at diagnosis was 83,069.
NHTSA complaint #11760461 — an unverified report by a vehicle owner.
Timnath, CO
VISIBILITY/WIPER
While the vehicle was being driven, the sunroof became inoperable, stuck in the tilt position. The motor could be heard running but the glass panel would not move in either direction. There were no warning lamps, messages, or other symptoms before the failure. The dealership disassembled the sunroof and found that a spring on the passenger-side sunroof rail had broken, and that the broken spring damaged the rail itself. The dealer confirmed the failure matches Hyundai TSB 23-BD-003H-1, Sunroof Wind Deflector and Mechanism Replacement, issued April 2023. That bulletin applies to certain 2020-2022 model year Palisade vehicles equipped with a sunroof and produced before 5/4/2022, and describes the wind deflector malfunctioning and damaging the sunroof mechanism, leaving the sunroof inoperable. My vehicle falls within that range and experienced that failure. The dealership was able to move the glass panel into a fully closed, flat position, where it appears normal. However, because the rail is broken, the panel is not harnessed in the rail. It can be pushed upward by hand from the passenger side. The dealership stated the panel could move at highway speed and that the vehicle is not secure against entry in this condition. For that reason the dealership has kept the vehicle since 8/24/2026 and provided a loaner rather than returning it to me to drive. The technician documented no signs of misuse or outside damage and noted that the sunroof is rarely used. The vehicle and the broken component are available for inspection. The manufacturer was notified and declined goodwill assistance, citing the vehicle's time in service and mileage. The repair was quoted at approximately $3,500 and has not been performed. Mileage at diagnosis was 83,069.
NHTSA complaint #11760461 — an unverified report by a vehicle owner.
Louisville, KY
UNKNOWN OR OTHER
Sunroof wind deflector broke and guide popped out of assembly. Sunroof is inoperable. I was able to manually close sunroof almost completely but air leak is still present. Water is not leaking in yet but gasket exhibits higher wear due to not being completely sealed. Once gasket inevitably fails, water will leak into car. One dealer inspected and agreed with failure mode assessment but wanted 9 man hours to fix (TSB 23-BD-003H-1 says work should take no longer than 1 hour). No warning lamps or indicators prior to failure. Assembly failed while trying to open sunroof while driving.
NHTSA complaint #11759670 — an unverified report by a vehicle owner.
Liberty Twp, OH
ENGINE
In the past two weeks, our 2021 Hyundai Palisade has shut off completely when driving. It has around 110,000 miles on it and was just purchased used (second owner) three months ago. At that time, the dealership had to fix a leak in the engine and did a complete oil change. Based on internet searches, we just checked the oil dipstick and it is COMPLETELY empty. We have NOT driven more than 3,000 miles since purchasing the vehicle and there is absolutely no oil left. Based on searches, it appears this is a fairly common, known issue and nothing is being done. It is incredibly dangerous that the car shut down while driving (on the highway, in the middle of a right-hand turn). Every single warning light lit up at once then the car completely shut off within a matter of seconds. Thankfully my husband was able to get to the side of the road and no accidents occurred, but this is terrifying and completely unacceptable. The car is going to be towed to the dealership to check for excessive oil consumption, but again, based on research, it appears that this is a known issue but Hyundai says it is "within acceptable limits." PLEASE DO SOMETHING ABOUT THIS BEFORE SOMEONE IS SERIOUSLY INJURED OR KILLED.
NHTSA complaint #11757900 — an unverified report by a vehicle owner.
at 10,000 milesCanton, OH
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (SEAT BELTS); however, the part to do the recall repair was unavailable. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact stated that it was difficult to latch the middle-row driver’s and passenger’s side seat belts. The failure mileage was 10,000.
NHTSA complaint #11756145 — an unverified report by a vehicle owner.
Arvada, CO
SEAT BELTS
The contact owns a 2021 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. A dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not notified of the recall. The contact had not experienced a failure.
NHTSA complaint #11756175 — an unverified report by a vehicle owner.
Arvada, CO
AIR BAGS
The contact owns a 2021 Hyundai Palisade. The contact received notifications of NHTSA Campaign Numbers: 25V607000 (Seat Belts) and 26V034000 (Air Bags); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. A dealer was contacted and confirmed that parts for the recall repair were not yet available. The vehicle was not repaired. The manufacturer was not notified of the recall. The contact had not experienced a failure.
NHTSA complaint #11756175 — an unverified report by a vehicle owner.
Sacramento, CA
ENGINE
I had an oil change in Feb 2026 at 64000 miles. In June, I was driving the car and suddenly the car started jolting while I was idle and would turn off completely when I was stopped. This happened to me while driving on the freeway in traffic and also at a traffic light. I immediately went to the dealership and was told my car had no oil in it. Since the oil change I drove about 5900 miles. I was told there were no leaks so the issue was either the engine or that when I had the oil changed that they forgot to put the oil in. They advised to get an oil test. I drove 1000 miles and took the car back in today 8/11. I had the oil tested and I burned .4 quarts in the 1000 miles which was under the standards of 1 quart per 1000 miles in order to get the issue fixed. I was told that I needed to check my oil and add oil to the car when needed. I left the dealership confused because I have had this car for over a year and never had an issue with the oil or oil levels. I never had any oil indicator on my dashboard to alert me of any issue. I called back the advisor asking more questions because I did not understand how my car burned through so much oil that it was malfunctioning. After being talked to like an idiot about how it is my responsibility to make sure my car has oil, I was finally told that this palisade has a known issue for premature oil consumption once it hits 60000 miles. Then I was told there is no recall and the issue will only get worse and I have to wait till it hits 1 quart of oil burned in 1000 miles for anything to be done. I feel like this is extremely irresponsible of the company to know this issue exists with nothing being done or communicated to their customers and that it is a huge safety concern to not have any indication there is something wrong with the oil amount and my car could literally stop in the middle of the freeway. They are waiting to make the issue neglect from the customer so they are not held responsible for their vehicle's issue.
NHTSA complaint #11756110 — an unverified report by a vehicle owner.
Clovis, CA
SEATS
The 3rd row power seat does not detect obstacles. If the folding button is inadvertently hit, the 3rd row will fold and does not stop even if there is an obstacle. Items or people. We had a scare with one of our toddlers where it started to close and didn't stop. Thankfully we were quick enough to hit the open button before anyone was hurt. Multiple time's we've accidentally closed the 3rd row on different items, a few of which were rather large. I am concerned that someone might get hurt or worse if this isn't addressed.
NHTSA complaint #11756041 — an unverified report by a vehicle owner.
Linton, IN
POWER TRAIN
My Palisade is burning oil at a rapid pace. I took it to the dealership and they said it was an acceptable level. I don't believe that to be correct. I have less than 100,000 miles on it.
NHTSA complaint #11755709 — an unverified report by a vehicle owner.
Rogers, AR
ELECTRICAL SYSTEM
Component/system, available for inspection? Rear visibility system — AVN head unit's processing of the rear camera image. On shift to reverse, screen flickers, shows blinking green, or no rear image. Vehicle available for inspection. Original camera was replaced Jan 2026 and retained by the dealer, not returned. Safety risk? Daily driver used for school pickup. Failure is warm-restart dependent — engine running, repeated shifts into reverse — which is exactly the pickup-line condition. Rear visibility is lost while children move behind the vehicle. System works reliably only after 25+ minutes shut off. Reproduced/confirmed by a dealer? Yes. Crain Hyundai of Bentonville, RO H3CS1330630, 1/13/26. Camera replaced; failure persisted. Same RO then states the head unit "IS GETTING TOO HOT" and needs replacement. No further diagnosis performed. Inspected by manufacturer, police, insurance? Not directly. Hyundai Motor America reviewed (Cases 42288449 / 42326908 / 42619220) but relied solely on dealer diagnosis and confirmed in writing 6/22/26 that it does not audit dealer measurements. No police or insurance involvement. Warning lamps/symptoms, first appearance? First reported by my wife (primary driver) in June 2025; not reproducible on demand for some time, consistent with the intermittent warm-restart pattern later documented. No warning lamps, no DTCs in any accessible module. Only symptom is the display failure itself. 60+ structured tests logged 2/2–2/9/26 documenting the warm-restart pattern. Mileage 63,679 at service. Unresolved as of 8/3/26.
NHTSA complaint #11754605 — an unverified report by a vehicle owner.
Rogers, AR
BACK OVER PREVENTION: REARVIEW SYSTEM BRAKING
Component/system, available for inspection? Rear visibility system — AVN head unit's processing of the rear camera image. On shift to reverse, screen flickers, shows blinking green, or no rear image. Vehicle available for inspection. Original camera was replaced Jan 2026 and retained by the dealer, not returned. Safety risk? Daily driver used for school pickup. Failure is warm-restart dependent — engine running, repeated shifts into reverse — which is exactly the pickup-line condition. Rear visibility is lost while children move behind the vehicle. System works reliably only after 25+ minutes shut off. Reproduced/confirmed by a dealer? Yes. Crain Hyundai of Bentonville, RO H3CS1330630, 1/13/26. Camera replaced; failure persisted. Same RO then states the head unit "IS GETTING TOO HOT" and needs replacement. No further diagnosis performed. Inspected by manufacturer, police, insurance? Not directly. Hyundai Motor America reviewed (Cases 42288449 / 42326908 / 42619220) but relied solely on dealer diagnosis and confirmed in writing 6/22/26 that it does not audit dealer measurements. No police or insurance involvement. Warning lamps/symptoms, first appearance? First reported by my wife (primary driver) in June 2025; not reproducible on demand for some time, consistent with the intermittent warm-restart pattern later documented. No warning lamps, no DTCs in any accessible module. Only symptom is the display failure itself. 60+ structured tests logged 2/2–2/9/26 documenting the warm-restart pattern. Mileage 63,679 at service. Unresolved as of 8/3/26.
NHTSA complaint #11754605 — an unverified report by a vehicle owner.
North Aurora, IL
SEAT BELTS
Please provide status of solution to this recall, recall goes back to 2025. ***Not waiting for incident, injury or much worse a fatality to happen. *** Your website states the importance of seat belts; we all know the importance of seat belts. Why is this still an open recall?
NHTSA complaint #11753809 — an unverified report by a vehicle owner.
Cuyahoga Falls, OH
ENGINE
Excessive oil consumption. Oil tank empty at 3 oil changes. Car was stalling at stops. Oil was empty 5000 miles prior to next suggested oil change. No low oil indicator light alarm
NHTSA complaint #11753534 — an unverified report by a vehicle owner.