Owners have filed 554 complaints
about the 2023 Hyundai Palisade with NHTSA between 2022 and 2026.
The largest single group is the brakes.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Hyundai Palisade. 50 means typical for this
model; 100 means roughly double.
Severity — 13
2.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
83% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2023 compares with every other Hyundai Palisade
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1525.0%
Body
1118.3%
Warnings
1016.7%
Glass, Side/Rear
915.0%
Sun/Moon Roof Assembly
711.7%
Adaptive Cruise Control
46.7%
Rearview System Braking
23.3%
Instrument Cluster/Panel
23.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.2%
1,000 – 9,999 miles
416.7%
10,000 – 24,999 miles
1250.0%
25,000 – 49,999 miles
729.2%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2022peak 36Aug 2026
NHTSA investigations into the 2023 Hyundai Palisade
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
PE24021Opened 7 Aug 2024Closed 12 Dec 2025SEAT BELTS
Inadvertent Seat Belt Unlatch
On August 7, 2024, the Office of Defects Investigation (ODI) opened PE24021 to investigate complaints alleging inadvertent unlatching of seat belts in model year (MY) 2020-2023 Hyundai Palisade vehicles manufactured by Hyundai Motor America. The complaints alleged that, without warning, the seat belts sometimes inadvertently unlatch, increasing the risk of injury due to full loss of seat belt protection in the event of a crash. As a result of information exchanged as part of the investigation, on April 3, 2025, Hyundai initiated a warranty extension policy for seat belt buckles on model year 202...
RQ22005Opened 2 Dec 2022Closed 26 May 2023VISIBILITY:WINDSHIELD WIPER/WASHER
Windshield Wiper Failure
On August 15, 2022, Hyundai Motor America (Hyundai) filed a safety recall (NHTSA Recall 22V-627) of 122,919 model year (MY) 2020-2021 Hyundai Palisade vehicles produced from April 10, 2019 to November 30, 2020. This recall addressed windshield wipers that may function intermittently or stop functioning when impeded by the accumulation of snow and/or ice at the bottom of the windshield. Intermittent or inoperative windshield wipers could reduce driver visibility while operating the vehicle in inclement weather, increasing the risk of a crash.On December 2, 2022, the Office of Defects Investigat...
Recalls on the 2023 Hyundai Palisade
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V034000
AIR BAGS:SIDE/WINDOW:CURTAIN
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
25V607000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
23V526000
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
23V415000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
23V180000
VISIBILITY/WIPER
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202602343,990 units in Canada
Airbag
Issue: On certain vehicles, the side curtain airbags may not deploy properly for third-row occupants in a crash. Safety Risk: A side curtain airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Hyundai will notify owners in writing. The corrective actions for this recall are under development.
Recall 202547643,990 units in Canada
Seats And Restraints
Issue: On certain vehicles, the driver, front passenger and second-row outboard seat belt buckle(s) may not have been manufactured properly. As a result, the seat belt(s) may not latch correctly and could detach in a crash. Safety Risk: A seat belt that detaches in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Hyundai recommends to firmly latch the seat belt and pull on it after latching to ensure it's secured until the recall repairs have been completed. Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat belt buckle(s).
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 202341411,134 units in Canada
Powertrain
Issue: On certain vehicles, the circuit board for the transmission electric oil pump may be damaged. As a result, the circuit board could short circuit and overheat, and various electrical systems may not work properly. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission electric oil pump controller, and replace it as necessary. Hyundai recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall 202314824,676 units in Canada
Visual System
Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Note: This recall replaces Transport Canada Recall No. 2022-465. Vehicles that were already repaired under Hyundai recall campaign R0222 don't require this repair. Safety Risk: Windshield wipers that don't work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's windshield wiper arm. Hyundai advises that if the wipers stop working, you should clear any buildup of snow or ice before restarting the wipers.
Reports where the owner recorded a crash, a fire, an injury or a death.
Norfolk, NECrash
UNKNOWN OR OTHER
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.
NHTSA complaint #11702723 — an unverified report by a vehicle owner.
Norfolk, NECrash
ENGINE
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.
NHTSA complaint #11702723 — an unverified report by a vehicle owner.
Bumpass, VACrash1 injured
ELECTRICAL SYSTEM
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
NHTSA complaint #11683865 — an unverified report by a vehicle owner.
Bumpass, VACrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
NHTSA complaint #11683865 — an unverified report by a vehicle owner.
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
NHTSA complaint #11683865 — an unverified report by a vehicle owner.
Southborough, MACrash
SERVICE BRAKES
System that malfunctioned was the braking system Safety was risked because vehicle doesn’t stop as it should at low speed below 30mph. Safety of occupants as well pedestrians and other motorists affected. Problem can be reproduced although dealer refused to confirm. I am in the process of getting it confirmed independently. Vehicle and components not inspected by manufacturer, police nor insurance. Although I am in the process of putting an insurance claim in. The issue has been reported and confirmed by several other owners of same make and model and year. No prior warning of issue to it happening. The problem: At low speed below 30mph and braking simultaneously when going over rough ground (non slippery), potholes or in my accident going over a 6” drain to my garage, the ABS kicks in when it shouldn’t and the brake pedal vibrates and the vehicle lurches a bit. The result is that the braking distance increases significantly. I can reproduce the issue in particular roads areas. The accident I had involved when I was parking the car and the drain cover was dislodged at the entrance to the garage. I hit the brakes as usual but the brakes were ineffective and I ended up crashing into my refrigerator and freezer in the garage which took the full brunt of the impact and were damaged. I hardly had any brakes at all and the fridges took the full impact. Luckily it was at low speed. So only the front bumper got cracked and got damaged along with the fridges being fully crushed in. After the incident I was so shocked at what happened and couldn’t believe I lost the brakes so I found that several other owners of the same vehicle has had the same or even severe brake failures. I was able to replicate the problem fairly consistently in certain roads where it was slightly bumpy or rough. I didn’t want to try in my garage for obvious reasons. Furthermore the emergency brakes and collision warning did not activate either.
NHTSA complaint #11680286 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
Scarsdale, NY
POWER TRAIN
2023 Hyundai Palisade Calligraphy less than 3 years old has a leaking factory radiator. Hyundai has TSBs for this on earlier models, but it is still happening.
NHTSA complaint #11758143 — an unverified report by a vehicle owner.
Putnam Valley, NY
SEATS
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
NHTSA complaint #11756790 — an unverified report by a vehicle owner.
Putnam Valley, NY
ELECTRICAL SYSTEM
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
NHTSA complaint #11756790 — an unverified report by a vehicle owner.
Simpsonville, SC
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and the contact was informed the dealer had an incorrect part and could not perform the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11756412 — an unverified report by a vehicle owner.
Morton, PA
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11755490 — an unverified report by a vehicle owner.
Charlottesville, VA
SEAT BELTS
Recall was issued 9/11/25. As of 8/1/26 Hyundai still tells me they do not have the parts. Passengers have had difficulty getting seat belts to latch properly.
NHTSA complaint #11754145 — an unverified report by a vehicle owner.
Henderson, CO
SEAT BELTS
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
NHTSA complaint #11753595 — an unverified report by a vehicle owner.
Henderson, CO
LANE DEPARTURE: ASSIST
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
NHTSA complaint #11753595 — an unverified report by a vehicle owner.
West Bloomfield, MI
POWER TRAIN
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752730 — an unverified report by a vehicle owner.
West Bloomfield, MI
SUSPENSION
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752730 — an unverified report by a vehicle owner.
West Bloomfield, MI
ENGINE
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752730 — an unverified report by a vehicle owner.
Maple Heights, OH
SEAT BELTS
Following a recall repair on the rear seatbelt assembly of a 2023 Hyundai Palisade, a severe safety design defect was discovered. The replacement buckle installed by the dealer lacks proper flexibility and clearance. Consequently, when the second-row seats are folded down, the seat frame directly crushes and structurally damages the rigid plastic buckle, as the component cannot clear its designated protective slot. This issue presents an extreme safety risk. The second-row seatbelt buckle is now cracked, crushed, and structurally compromised, rendering the restraint system unsafe and unusable for rear-seat passengers, including my young children. In the event of a collision, a structurally damaged buckle could fail to hold, leading to severe injury or ejection. There were no warning lamps or symptoms prior to failure; the damage was only discovered after folding the second-row seats down. The failure is 100% reproducible every time the seat is folded due to the geometry and lack of movement in the installed recall component. The vehicle was brought to an authorized dealership service center, where the damaged component was physically present and inspected. While the dealer confirmed the buckle is physically crushed and left the service order open, both the dealership and manufacturer customer support have refused to correct the installation or replace the damaged safety part under warranty, falsely claiming normal wear and tear. The vehicle is available for immediate inspection upon request. This complaint is being filed because a manufacturer safety recall repair directly caused a vital restraint system to self-destruct during normal vehicle operation (folding seats), and the manufacturer is refusing to remedy the compromised safety equipment.
NHTSA complaint #11752492 — an unverified report by a vehicle owner.
Greensboro, NC
SEAT BELTS
My seat buckles have been on recall since last year and they still have not fixed them. I have been to the dealership capital Hyundai in Greensboro, NC multiple times to try and get them fixed. They told me in January that it would be fixed in February. I am concerned to drive my car with my kids if they are not latching properly.
NHTSA complaint #11752182 — an unverified report by a vehicle owner.
Sachse, TX
POWER TRAIN
I have had 4 appointments for my 2023 Hyundai Palisade to have the recall on the seat belt buckles addressed. Each time, I am told by the dealership that Hyundai hasn't sent the part yet. I was told that Hyundai is only sending 10-15 parts at a time. There are a lot of these vehicles on the road, and at this rate, my car is never going to be fixed. There is also an open warranty for the 3rd row ejection mitigation that there is no fix for yet. I was told not to use the third row, which is not really possible and is part of why I bought a car with 3 rows of seats. I feel uncomfortable driving my car as well as having passengers in the first and second row, as I feel the seat belt might not hold if there was an accident. My safety and the safety of my passengers is potentially being compromised. I feel that we received the seat belt recall 9 months ago and that is plenty of time to address this problem. I am requesting for the NTSB to get involved and require Hyundai to provide a loaner car (of the exact same size and capacity) until my Palisade can be reapired. I was also told at an additional appointment that the rear shocks that leak are also waiting for Hyundai to ship new ones. So, I am currently driving a car that might not have proper working seat belts for the first 2 rows, can potentially eject anyone riding in the 3rd row with leaking shocks.
NHTSA complaint #11751849 — an unverified report by a vehicle owner.
Sachse, TX
SEAT BELTS
I have had 4 appointments for my 2023 Hyundai Palisade to have the recall on the seat belt buckles addressed. Each time, I am told by the dealership that Hyundai hasn't sent the part yet. I was told that Hyundai is only sending 10-15 parts at a time. There are a lot of these vehicles on the road, and at this rate, my car is never going to be fixed. There is also an open warranty for the 3rd row ejection mitigation that there is no fix for yet. I was told not to use the third row, which is not really possible and is part of why I bought a car with 3 rows of seats. I feel uncomfortable driving my car as well as having passengers in the first and second row, as I feel the seat belt might not hold if there was an accident. My safety and the safety of my passengers is potentially being compromised. I feel that we received the seat belt recall 9 months ago and that is plenty of time to address this problem. I am requesting for the NTSB to get involved and require Hyundai to provide a loaner car (of the exact same size and capacity) until my Palisade can be reapired. I was also told at an additional appointment that the rear shocks that leak are also waiting for Hyundai to ship new ones. So, I am currently driving a car that might not have proper working seat belts for the first 2 rows, can potentially eject anyone riding in the 3rd row with leaking shocks.
NHTSA complaint #11751849 — an unverified report by a vehicle owner.
San Antonio, TX
POWER TRAIN
Two simultaenous problems happened: 1) loud clunking/thudding during low-speed turn. 2) Clunking/knocking/rattling noise from suspensions when going through uneven grounds. This both things happened before 20,000 miles. Had AWD coupling and rear differential unit replaced under warranty regarding problem 1). Had rear shocks replaced under warranty regarding problem 2). Found there has bben TSB issued related to 2), for older models, TSB 25-SS-004H but not for this year of models. Those two exact problems started again at about 40,000 miles. Had vehicle checked at 50,500 miles recently. Regarding problem 1), the dearship found issue with AWD coupling, stating faulty parts, drive shaft seal was 1/8" off and materials are fused. Replaced AWE coupling, and ECU program update. After program update, I do not see the power distribution monitor anymore from my dash. The program update should turned it off for some reason that I do not know. I have no clue that AWD module is working normal as I cannot see the power distribution action anymore. Regarding problem 2), they replaced both rear shocks again. The problem went away for now. This vehicle has been only 50,000 miles and had 4 major issues (2 times of two major identical issues) that alongside with many owners' compaints, and seems highly related to one of Technical Service Bulletin that was previously issued for older models. I would like to request investigation on these services.
NHTSA complaint #11750856 — an unverified report by a vehicle owner.
San Antonio, TX
SUSPENSION
Two simultaenous problems happened: 1) loud clunking/thudding during low-speed turn. 2) Clunking/knocking/rattling noise from suspensions when going through uneven grounds. This both things happened before 20,000 miles. Had AWD coupling and rear differential unit replaced under warranty regarding problem 1). Had rear shocks replaced under warranty regarding problem 2). Found there has bben TSB issued related to 2), for older models, TSB 25-SS-004H but not for this year of models. Those two exact problems started again at about 40,000 miles. Had vehicle checked at 50,500 miles recently. Regarding problem 1), the dearship found issue with AWD coupling, stating faulty parts, drive shaft seal was 1/8" off and materials are fused. Replaced AWE coupling, and ECU program update. After program update, I do not see the power distribution monitor anymore from my dash. The program update should turned it off for some reason that I do not know. I have no clue that AWD module is working normal as I cannot see the power distribution action anymore. Regarding problem 2), they replaced both rear shocks again. The problem went away for now. This vehicle has been only 50,000 miles and had 4 major issues (2 times of two major identical issues) that alongside with many owners' compaints, and seems highly related to one of Technical Service Bulletin that was previously issued for older models. I would like to request investigation on these services.
NHTSA complaint #11750856 — an unverified report by a vehicle owner.
Hoffman Estates, IL
UNKNOWN OR OTHER
The front sunroof on our 2023 Hyundai Palisade shattered without any impact and caused a huge explosive sound. When we went outside the car to see if there was any rock or debris, there was no sign of any rocks or debris which caused the front sunroof of our car to shatter. The glass from the shattered sunroof could have possibly hurt us seated in the front seat or could have injured our one year old and six year old kids seated in the middle row.
NHTSA complaint #11748412 — an unverified report by a vehicle owner.
Hill afb, UT
SUSPENSION
The self leveling shocks have gone bad two times now in a matter of 4 months. The first time we had no major issues but the second time it caused the ABS system to kick in while making a left turn. The dealer said it was caused by the car not sensing the correct posture because of the shocks turning on the ABS system and causing us not to be able to brake for about 10-15 feet. If there was a person or vehicle in the way we would have crashed.
NHTSA complaint #11748673 — an unverified report by a vehicle owner.
Hill afb, UT
SERVICE BRAKES
The self leveling shocks have gone bad two times now in a matter of 4 months. The first time we had no major issues but the second time it caused the ABS system to kick in while making a left turn. The dealer said it was caused by the car not sensing the correct posture because of the shocks turning on the ABS system and causing us not to be able to brake for about 10-15 feet. If there was a person or vehicle in the way we would have crashed.
NHTSA complaint #11748673 — an unverified report by a vehicle owner.
Swarthmore, PA
TIRES
Tire size: 245/50R20 102V. All four original equipment tires (Hankook Ventus S1 Noble2 H452) developed sidewall failures at approximately 29,000-30,000 miles of normal driving. All four tires showed identical diagonal stress cracking across the upper sidewall, consistent with sidewall flex fatigue. One tire showed visible outward bulging/deformation of the sidewall, indicating internal structural separation. Two tires had areas of outer sidewall rubber torn away with internal cord material exposed. No warning light appeared prior to discovering the damage upon visual inspection. This presented a serious safety risk, as a sidewall in this condition can rupture suddenly at highway speed, causing sudden air loss and potential loss of vehicle control. The vehicle was used for daily driving, including with family passengers, before the damage was found. The tires were inspected and replaced by an independent tire retailer, who confirmed all four required replacement. The vehicle has not yet been inspected by the manufacturer, police, or insurance. This same tire model was previously subject to an NHTSA recall (Campaign 15T024) for sidewall cracking on a different size/application, and there is a documented pattern of similar consumer complaints describing sidewall cracking and failure on this tire line, including on other Hyundai models. These were original equipment tires with no known prior impact, collision, or unusual road event before the damage was discovered.
NHTSA complaint #11744645 — an unverified report by a vehicle owner.
Houston, TX
VISIBILITY/WIPER
The wipers stopped working midway and they wouldn’t come back on until 15 minutes afterwards. It was pouring down rain and the visibility was terrible and couldn’t see anything in front of me. Our safety was at risk because of the wipers and windshield. We just got our vehicle on 5/12 - and on 5/20 it first happened then took it in - got a loner car - picked up the vehicle 5/21 and on 5/23 the wipers stopped working again and our safety was at risk and visibility was awful. On our vehicle has been at the dealership since 5/25 and haven’t heard from them yet.
NHTSA complaint #11741289 — an unverified report by a vehicle owner.
Milltown, NJ
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were on backorder. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11740617 — an unverified report by a vehicle owner.
Honesdale, PA
SUSPENSION
I have had to replace tires 5 times since I got the vehicle. The mechanic said there may be a balance issue with the car and it is wearing on the rims/tires prematurely. Currently 63000 miles on car.
NHTSA complaint #11739435 — an unverified report by a vehicle owner.
Windermere, FL
AIR BAGS
I received a recall notice on 3/19/2026 which stated my 2023 Palisade failed to meet safety standards due to "ejection mitigation." I called Hyundai directly for information after the dealership I purchased the car from had no information for me. Hyundai's customer service representative told me the third row was not safe for occupants and that I should not use it because in a roll over it could cause injury or death. She said there haven't been any reported yet but still, don't use it. They did not have a timeframe when it would be fixed. I called my dealership again on 5/20/2026 and asked for any information, compensation, a buyback, or if anything was available to me and they said "we are in the same boat as you. We haven't been able to sell our stock for 4 months. You've only had your notice for 2 months but we've been dealing with this for 4. Some people have been trading their cars in but other than that, there's nothing we can do for you." They said to call Hyundai directly. I called Hyundai and was told there was no information, no remedy, no compensation for the loss of use, no loaner car, or any other options. The representative then said "unfortunately we also cannot escalate your case because there have been no fatalities yet." I'm filing this complaint because it has been over 60 days since I received notice that my vehicle is unsafe, which has resulted in the total loss of use for 3 seats and yet I am still making the full monthly payments on this vehicle to the dealership. And, neither the dealership nor Hyundai is offering any remedy or assistance in any way. I should not have to wait until there is a fatality for Hyundai to act on my vehicles recall and offer some sort or resolution or compensation. I paid full price for the vehicle and should have use of all the vehicle or be given an alternative. Thank you
NHTSA complaint #11739217 — an unverified report by a vehicle owner.