Owners have filed 566 complaints
about the 2023 Hyundai Palisade with NHTSA between 2022 and 2026.
The largest single group is the brakes.
Across this model's run it ranks 4 of 7 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 60
Against the median year of the Hyundai Palisade. 50 means typical for this
model; 100 means roughly double.
Severity — 13
2.5% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 100
83% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
How 2023 compares with every other Hyundai Palisade
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Automatic Emergency Braking
1524.6%
Warnings
1118.0%
Body
1118.0%
Glass, Side/Rear
914.8%
Sun/Moon Roof Assembly
711.5%
Adaptive Cruise Control
46.6%
Rearview System Braking
23.3%
Instrument Cluster/Panel
23.3%
When it fails
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
14.2%
1,000 – 9,999 miles
416.7%
10,000 – 24,999 miles
1250.0%
25,000 – 49,999 miles
729.2%
NHTSA crash tests
The agency crash-tested this model year itself. These are its own
photographs and star ratings.
Frontal crash test
Side barrier crash test
Side pole crash test
Photographs taken by NHTSA during its own New Car Assessment Program crash
tests of this model year. Public domain.
Configuration
Overall
Front
Side
Rollover
2023 Hyundai Palisade SUV AWD
14.3% risk
2023 Hyundai Palisade SUV FWD
15.9% risk
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Aug 2022peak 36Sep 2026
Recalls on the 2023 Hyundai Palisade
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
26V034000
AIR BAGS:SIDE/WINDOW:CURTAIN
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The side curtain air bags for third-row occupants may deploy improperly in a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 226, "Ejection Mitigation."
Risk: Improper side curtain air bag deployment increases the risk of injury during a crash.
25V607000
SEAT BELTS: REAR/OTHER:BUCKLE ASSEMBLY
Hyundai Motor America (Hyundai) is recalling certain 2020-2025 Palisade vehicles. The seat belt buckles in the driver, passenger, and second-row window seats may fail to latch.
Risk: Seat belt buckles that fail to latch may not properly restrain occupants in a crash, increasing the risk of injury.
23V526000
POWER TRAIN:AUTOMATIC TRANSMISSION:FLUID/LUBRICANT:PUMP
Hyundai Motor America (Hyundai) is recalling certain 2023-2024 Palisade Tucson, 2023 Sonata, Elantra, and Kona vehicles. The electronic controller for the Idle Stop & Go oil pump assembly may contain damaged electrical components that can cause the pump controller to overheat.
Risk: An electric oil pump assembly that overheats increases the risk of a vehicle fire.
23V415000
SERVICE BRAKES, HYDRAULIC:POWER ASSIST
Hyundai Motor America (Hyundai) is recalling certain 2023 Palisade vehicles. The brake booster diaphragm may become misaligned and cause an internal vacuum leak, which can result in a loss of power brake assist.
Risk: A loss of power brake assist can extend the distance required to stop, increasing the risk of a crash.
23V180000
VISIBILITY/WIPER
Hyundai Motor America (Hyundai) is recalling certain 2021-2023 Palisade vehicles. The windshield wiper motor may operate intermittently or fail to operate due to snow or ice buildup on the windshield, causing the wipers to fail.
Risk: Windshield wiper failure can reduce visibility, increasing the risk of a crash.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 202602343,990 units in Canada
Airbag
Issue: On certain vehicles, the side curtain airbags may not deploy properly for third-row occupants in a crash. Safety Risk: A side curtain airbag that doesn't work properly could increase the risk of injury in a crash. Corrective Actions: Hyundai will notify owners in writing. The corrective actions for this recall are under development.
Recall 202547643,990 units in Canada
Seats And Restraints
Issue: On certain vehicles, the driver, front passenger and second-row outboard seat belt buckle(s) may not have been manufactured properly. As a result, the seat belt(s) may not latch correctly and could detach in a crash. Safety Risk: A seat belt that detaches in a crash could increase the risk of injury. Corrective Actions: To reduce the safety risk, Hyundai recommends to firmly latch the seat belt and pull on it after latching to ensure it's secured until the recall repairs have been completed. Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect and, if necessary, replace the seat belt buckle(s).
Recall 2024552824,695 units in Canada
Label
Issue: On certain vehicles, the compliance label may be missing information in French. The words listed on the label for "Tires", "Rims", "Front" and "Rear" appear in English only, when they should be listed as "Tires/Pneus", "Rims/Jantes", "Front/Avant" and "Rear/Arriere". Canadian regulations require this information to be listed on the label in both English and French. Safety Risk: These small errors do not affect vehicle safety. Corrective Actions: This is not a recall. The company has corrected the compliance label for all new vehicles.
Recall 202341411,134 units in Canada
Powertrain
Issue: On certain vehicles, the circuit board for the transmission electric oil pump may be damaged. As a result, the circuit board could short circuit and overheat, and various electrical systems may not work properly. Safety Risk: A short circuit could create the risk of a fire. Corrective Actions: Hyundai will notify owners by mail and advise you to take your vehicle to a dealership to inspect the transmission electric oil pump controller, and replace it as necessary. Hyundai recommends parking your vehicle outside and away from other vehicles or buildings until the recall repairs are completed.
Recall 202314824,676 units in Canada
Visual System
Issue: On certain vehicles, the windshield wiper motor may stop working when snow and/or ice builds up on the windshield. Note: This recall replaces Transport Canada Recall No. 2022-465. Vehicles that were already repaired under Hyundai recall campaign R0222 don't require this repair. Safety Risk: Windshield wipers that don't work properly could affect a driver's visibility. This could increase the risk of a crash. Corrective Actions: Hyundai will notify owners by mail and instruct you to take your vehicle to a dealer to replace the driver's windshield wiper arm. Hyundai advises that if the wipers stop working, you should clear any buildup of snow or ice before restarting the wipers.
Reports where the owner recorded a crash, a fire, an injury or a death.
Norfolk, NECrash
UNKNOWN OR OTHER
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.
NHTSA complaint #11702723 — an unverified report by a vehicle owner.
Norfolk, NECrash
ENGINE
I was stopped at a stop sign with my foot firmly on the brake and vehicles engine starting revving. Next was stopped at my mailbox with the foot firmly on the brake and engine started revving again. Next, I was pulling into my garage and had just taken my foot off of the brake and engine revved again, this time propelling me into my garage wall. I have a video of the car pulling into the garage and you can hear the car accelerate.
NHTSA complaint #11702723 — an unverified report by a vehicle owner.
Bumpass, VACrash1 injured
ELECTRICAL SYSTEM
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
NHTSA complaint #11683865 — an unverified report by a vehicle owner.
Bumpass, VACrash1 injured
FORWARD COLLISION AVOIDANCE: WARNINGS
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
NHTSA complaint #11683865 — an unverified report by a vehicle owner.
While sitting at a stop sign, I attempted to place my vehicle in Park. I opened the driver’s side door, but the car had not actually shifted into Park. None of the vehicle’s safety systems engaged when the door was opened. The car rolled forward with me partially outside the vehicle, dragging me until it struck a tree. This incident reflects a critical failure in the vehicle’s electrical/safety systems: •The transmission did not engage Park when selected. •The door-open rollaway prevention system did not activate. •The automatic front collision system failed to stop the vehicle. Because multiple electronic safeguards failed at the same time, this appears to be an electrical or computer system malfunction rather than driver error.
NHTSA complaint #11683865 — an unverified report by a vehicle owner.
Southborough, MACrash
SERVICE BRAKES
System that malfunctioned was the braking system Safety was risked because vehicle doesn’t stop as it should at low speed below 30mph. Safety of occupants as well pedestrians and other motorists affected. Problem can be reproduced although dealer refused to confirm. I am in the process of getting it confirmed independently. Vehicle and components not inspected by manufacturer, police nor insurance. Although I am in the process of putting an insurance claim in. The issue has been reported and confirmed by several other owners of same make and model and year. No prior warning of issue to it happening. The problem: At low speed below 30mph and braking simultaneously when going over rough ground (non slippery), potholes or in my accident going over a 6” drain to my garage, the ABS kicks in when it shouldn’t and the brake pedal vibrates and the vehicle lurches a bit. The result is that the braking distance increases significantly. I can reproduce the issue in particular roads areas. The accident I had involved when I was parking the car and the drain cover was dislodged at the entrance to the garage. I hit the brakes as usual but the brakes were ineffective and I ended up crashing into my refrigerator and freezer in the garage which took the full brunt of the impact and were damaged. I hardly had any brakes at all and the fridges took the full impact. Luckily it was at low speed. So only the front bumper got cracked and got damaged along with the fridges being fully crushed in. After the incident I was so shocked at what happened and couldn’t believe I lost the brakes so I found that several other owners of the same vehicle has had the same or even severe brake failures. I was able to replicate the problem fairly consistently in certain roads where it was slightly bumpy or rough. I didn’t want to try in my garage for obvious reasons. Furthermore the emergency brakes and collision warning did not activate either.
NHTSA complaint #11680286 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
San Antonio, TX
SEAT BELTS
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
NHTSA complaint #11763079 — an unverified report by a vehicle owner.
San Antonio, TX
ELECTRICAL SYSTEM
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
NHTSA complaint #11763079 — an unverified report by a vehicle owner.
San Antonio, TX
FORWARD COLLISION AVOIDANCE: WARNINGS
The seat belts in passenger seat don’t work either too long or won’t extend Forward collision warning is always on AC Does not work properly I’ve called the Hyundai redmccombs dealership multiple times and even Took the car and they Said the part was ready then they say it wasn’t The seat belts is a huge safety concern since I do have children and other Riders. It’s unacceptable to be promised the car fixed then delayed . I spent time at the dealership, gas and not Being able to pick up my child due to this .
NHTSA complaint #11763079 — an unverified report by a vehicle owner.
Murrells Inlet, SC
SEAT BELTS
I am reporting an unresolved safety issue involving the seat belt buckle recall on my 2023 Hyundai Palisade (NHTSA Recall 25V-607 / Hyundai Campaign 283). For several months, I have repeatedly contacted Hyundai Myrtle Beach attempting to have the recall repair completed. I do not have the exact dates of every telephone call, but there have been multiple attempts. I was repeatedly advised that the necessary replacement parts were unavailable. The situation is particularly concerning because the front passenger seat belt is now not functioning properly. This is no longer only a potential recall-related safety concern; there is currently a seating position in my vehicle where the seat belt cannot be relied upon to function properly. I transport my children in this vehicle and am concerned about their safety. After repeated unsuccessful attempts through the dealership, I escalated the matter to Hyundai Consumer Affairs. Consumer Affairs arranged an appointment several weeks in advance for September 1, 2026, at Hyundai Myrtle Beach. My Consumer Affairs representative confirmed that the recall repair would be performed at this appointment. I drove to the dealership for the scheduled appointment expecting the vehicle to be repaired. Upon arrival, I was informed that the dealership did not have the replacement seat belt parts and could not perform the repair. Despite repeated attempts through both the dealership and Hyundai Consumer Affairs, the recall remains unrepaired and the front passenger seat belt remains nonfunctional. I am concerned about Hyundai’s ability to provide this safety recall remedy, particularly when a seat belt has already malfunctioned, and whether other Palisade owners are experiencing similar delays. I am requesting that NHTSA review Hyundai’s handling and parts availability for this recall.
NHTSA complaint #11761257 — an unverified report by a vehicle owner.
Sierra Vista, AZ
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the dealer several times and the contact was informed that parts were on back order. The contact's spouse was afraid of driving the vehicle with the unrepaired recall repair. The manufacturer was contacted but provided no assistance. The contact had not experienced a failure.
NHTSA complaint #11760920 — an unverified report by a vehicle owner.
Buena Park, CA
SEAT BELTS
Recall number 25V607000 for my 2023 Hyundai Palisade has been in effect for one year and the dealerships continue to state they do not have the parts to correct this recall. This is a safety issue because it involves seat belts. I have contacted the manufacturer for assistance but this has not resulted in resolution of this issue. I find it totally unacceptable for there to be a safety recall on a vehicle for one year with no resolution for car owners that put us and our passengers in danger. This is very serious and I need help to resolve this to get the manufacturer and the dealer to resolve this safety issue.
NHTSA complaint #11761173 — an unverified report by a vehicle owner.
Buena Park, CA
AIR BAGS
Recall # 26V034000 for my 2023 Hyundai Palisade has not been resolved after 9 months since it was issued. Dealership all say they do not have the parts to remedy this recall. I have made repeated attempts to get this issue resolved and I have contacted the manufacturer for assistance but they have not resolved the issue. I get the run around. The dealership say they do not have the parts the manufactures says that the dealerships should have the parts. I find it totally unacceptable that the dealerships cannot resolve this serious safety issue. It is a critical safety issue that should be resolved.
NHTSA complaint #11761175 — an unverified report by a vehicle owner.
Burleson, TX
ENGINE
The engine shuts off to accessory mode when the car is parked or idle for more than 1 minute or so, and the “engine auto” is turned off (light illuminated)— this is our observed correlation. To clarify, the engine auto is automatically turned on when the car starts— the engine will automatically turn off for a short period of time and restart on its own. When the “engine auto” button is illuminated, and this issue occurs, the engine does not restart on its own, the cluster lights illuminate, air conditioner stops and the car must be restarted (foot on brake and push engine start button) to resume driving. This can happen several times in one day and often takes place if the vehicle is parked or idle— while in highway traffic, at a traffic light or stop sign included. My safety and the safety of my children and other passengers is at risk each time this takes place. We have impeded the flow of traffic on several occasions. Just today, 8/30/26 the auto start light in the cluster blinked 7 or 8 times when the engine turned back on automatically— this time, the engine auto button was not pressed (light was off).
NHTSA complaint #11761049 — an unverified report by a vehicle owner.
New Market, AL
AIR BAGS
On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no AC, inoperable gauges, no safety/driver aids, and hard shifting. It was taken to Bentley Hyundai in Huntsville the same day. The vehicle was diagnosed with a CANBUS failure and after weeks of troubleshooting they said it was a bad engine wiring harness. The new harness was installed under our extended factory warranty this week. I was informed today, August 29, 2026, that there are still electrical issues with the vehicle. I am concerned about the safety of this vehicle now due to the length of time it has been at the dealership, 60+ days, and continuing issues even after replacement of a major component of the electrical system.
NHTSA complaint #11760495 — an unverified report by a vehicle owner.
New Market, AL
UNKNOWN OR OTHER
On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no AC, inoperable gauges, no safety/driver aids, and hard shifting. It was taken to Bentley Hyundai in Huntsville the same day. The vehicle was diagnosed with a CANBUS failure and after weeks of troubleshooting they said it was a bad engine wiring harness. The new harness was installed under our extended factory warranty this week. I was informed today, August 29, 2026, that there are still electrical issues with the vehicle. I am concerned about the safety of this vehicle now due to the length of time it has been at the dealership, 60+ days, and continuing issues even after replacement of a major component of the electrical system.
NHTSA complaint #11760495 — an unverified report by a vehicle owner.
New Market, AL
ELECTRICAL SYSTEM
On June 27, 2026 I started the vehicle and every warning light came on and the gauge cluster started cycling through system failure warnings for most every component/system on the vehicle. The vehicle was barely drivable, with no power steering, no backup camera, no AC, inoperable gauges, no safety/driver aids, and hard shifting. It was taken to Bentley Hyundai in Huntsville the same day. The vehicle was diagnosed with a CANBUS failure and after weeks of troubleshooting they said it was a bad engine wiring harness. The new harness was installed under our extended factory warranty this week. I was informed today, August 29, 2026, that there are still electrical issues with the vehicle. I am concerned about the safety of this vehicle now due to the length of time it has been at the dealership, 60+ days, and continuing issues even after replacement of a major component of the electrical system.
NHTSA complaint #11760495 — an unverified report by a vehicle owner.
Phoenix, AZ
UNKNOWN OR OTHER
I am writing to file a formal complaint XXX regarding a severe safety defect on my 2023 Hyundai Palisade. On XXX, in [XXX] while driving under normal operating conditions, the sunroof glass spontaneously exploded with a loud noise resembling a gunshot. There was no vehicle ahead of me, no overpass overhead, and absolutely no external object or road debris struck the vehicle. The glass shattered violently upward and outward, which is a clear physical indicator of a spontaneous thermal or pressure-induced failure caused by a manufacturing defect, rather than an impact. As you are aware, spontaneous sunroof shattering is a heavily documented issue across 2023 and 2024 Hyundai Palisade models. Numerous identical complaints have been filed with the National Highway Traffic Safety Administration (NHTSA), pointing to a known defect in the tempering or structural stress of the panoramic glass panels. I have attached photos and a video of it still making sounds in the photo, you can also tell it is bubbling upward. This vehicle is well within its 5-year/60,000-mile New Vehicle Limited Warranty period. This failure represents a severe, sudden compromise of passenger safety, and I expect Hyundai to honor its warranty obligations. I demand that Hyundai Motor America authorize a full replacement of the sunroof glass, a thorough cleaning of the headliner/cabin to remove microscopic glass shards, and a complimentary loaner vehicle while the repair is being completed. I look forward to your immediate response and prompt resolution to this safety matter. Sincerely, [XXX] and [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11758968 — an unverified report by a vehicle owner.
Scarsdale, NY
POWER TRAIN
2023 Hyundai Palisade Calligraphy less than 3 years old has a leaking factory radiator. Hyundai has TSBs for this on earlier models, but it is still happening.
NHTSA complaint #11758143 — an unverified report by a vehicle owner.
Putnam Valley, NY
SEATS
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
NHTSA complaint #11756790 — an unverified report by a vehicle owner.
Putnam Valley, NY
ELECTRICAL SYSTEM
On August 4, 2026, our 2023 Hyundai Palisade was brought in for a routine oil change and rear tint recall. The driver's power seat height adjustment mechanism worked perfectly upon drop-off. When the car was picked up, the height adjustment function was no longer operable. The service department inspected the car and admitted that a factory wire bundle beneath the track was physically snapped/severed. To make matters worse, we discovered upon pickup that the vehicle's computer system had been completely factory reset. This was done without our knowledge or consent. When questioned about this, the service manager was entirely unable to provide any valid justification for why an oil change/rear window tint service would require a total system reset. This strongly indicates that service person experienced an electrical short or attempted deep electronic troubleshooting while the vehicle was in their possession, further implicating their shop in this damage. The service manager insists that their team did not cause the damage. However, they were unable to return the seat to the position it was in when dropped off. The primary driver of this vehicle is under 5 feet tall. Because Hyundai returned the car with the seat locked at its lowest setting and was unable to raise it, the primary driver cannot safely maintain visibility over the dashboard. She had to adjust the steering wheel to its lowest setting in order to operate the vehicle. The current configuration is not the ideal, nor safest setup. She uses this car to transport the children and we need the driver's seat operable again as soon as possible.
NHTSA complaint #11756790 — an unverified report by a vehicle owner.
Simpsonville, SC
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts). The vehicle was taken to the local dealer, and the contact was informed the dealer had an incorrect part and could not perform the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was not contacted. The contact had not experienced a failure.
NHTSA complaint #11756412 — an unverified report by a vehicle owner.
Morton, PA
SEAT BELTS
The contact owns a 2023 Hyundai Palisade. The contact received notification of NHTSA Campaign Number: 25V607000 (Seat Belts); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure.
NHTSA complaint #11755490 — an unverified report by a vehicle owner.
Charlottesville, VA
SEAT BELTS
Recall was issued 9/11/25. As of 8/1/26 Hyundai still tells me they do not have the parts. Passengers have had difficulty getting seat belts to latch properly.
NHTSA complaint #11754145 — an unverified report by a vehicle owner.
Henderson, CO
SEAT BELTS
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
NHTSA complaint #11753595 — an unverified report by a vehicle owner.
Henderson, CO
LANE DEPARTURE: ASSIST
unknown, been trying since 2024-2025 to get the back seat belt recall done only to be told its on back order not sure when it will be available. In the meantime I have my kids in the back seat , The dealership response was to get an "rental car" until the parts come in.
NHTSA complaint #11753595 — an unverified report by a vehicle owner.
West Bloomfield, MI
POWER TRAIN
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752730 — an unverified report by a vehicle owner.
West Bloomfield, MI
SUSPENSION
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752730 — an unverified report by a vehicle owner.
West Bloomfield, MI
ENGINE
I was driving and stopped at the tunnel for traffic. My car shut off and wouldn’t turn back on. It seemed to have overheated. After about ten minutes, it started again. I was told it was told the oil pump controller affecting the stop and go on my car. Priority Hyundaii in [XXX] didn’t didn’t have the part to repair it. Now they are refusing to repair it. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11752730 — an unverified report by a vehicle owner.
Maple Heights, OH
SEAT BELTS
Following a recall repair on the rear seatbelt assembly of a 2023 Hyundai Palisade, a severe safety design defect was discovered. The replacement buckle installed by the dealer lacks proper flexibility and clearance. Consequently, when the second-row seats are folded down, the seat frame directly crushes and structurally damages the rigid plastic buckle, as the component cannot clear its designated protective slot. This issue presents an extreme safety risk. The second-row seatbelt buckle is now cracked, crushed, and structurally compromised, rendering the restraint system unsafe and unusable for rear-seat passengers, including my young children. In the event of a collision, a structurally damaged buckle could fail to hold, leading to severe injury or ejection. There were no warning lamps or symptoms prior to failure; the damage was only discovered after folding the second-row seats down. The failure is 100% reproducible every time the seat is folded due to the geometry and lack of movement in the installed recall component. The vehicle was brought to an authorized dealership service center, where the damaged component was physically present and inspected. While the dealer confirmed the buckle is physically crushed and left the service order open, both the dealership and manufacturer customer support have refused to correct the installation or replace the damaged safety part under warranty, falsely claiming normal wear and tear. The vehicle is available for immediate inspection upon request. This complaint is being filed because a manufacturer safety recall repair directly caused a vital restraint system to self-destruct during normal vehicle operation (folding seats), and the manufacturer is refusing to remedy the compromised safety equipment.
NHTSA complaint #11752492 — an unverified report by a vehicle owner.
Greensboro, NC
SEAT BELTS
My seat buckles have been on recall since last year and they still have not fixed them. I have been to the dealership capital Hyundai in Greensboro, NC multiple times to try and get them fixed. They told me in January that it would be fixed in February. I am concerned to drive my car with my kids if they are not latching properly.
NHTSA complaint #11752182 — an unverified report by a vehicle owner.
