38 of the
956 complaints filed about the Hyundai Veracruz
are about the lighting —
4% of everything owners reported.
The worst model year for it is 2008.
On the dashboard and stereo there are no lights when I turn on the cars automatic lights. It seems to be an electrical short. I brought it up to Hyundai because of the recall and they were very unhelpful. I called 15 different Hyundai dealerships in the Los Angeles area asking for a loaner vehicle which none of them were able to provide for me. After I stated I already have an electrical short, they insisted that my car was not effected by the recall. And they would even write a letter to my insurance company stating that my car was not effected by the recall. They told me to continue driving my car like normal. I feel extremely unsafe and not taken care of by the Hyundai team. They continued to push off my concerns. The dealership has confirmed that the recall does effect my VIN number. However, they said there is no way to find out if the electrical short is from the recall or not. So they want to bill me $225 for a diagnosis. They have no inspected it because they will not do so without charging me the $225 which I refuse to pay for because of their recall. The electrical short problem has been an issue since I purchased the car. I asked the dealer I bought it from and he did not know what it was from. Months later I receive this letter in the mail stating there is an important safety recall on my car and Hyundai won’t do anything about it.
NHTSA complaint #11576736 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS UNAVAILABLE. THE VEHICLE WAS TAKEN TO DICKSON CITY HYUNDAI (1519 SCRANTON CARBONDALE HWY, SCRANTON, PA 18508, (570) 291-5252) WHERE IT WAS CONFIRMED THAT THE PART WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT STATED THAT WHILE DRIVING, THE INTERIOR AND EXTERIOR LIGHTS STARTED TO DIM BEFORE THE VEHICLE STALLED. THE CONTACT HAD THE VEHICLE TOWED TO THE SAME DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE VALVE COVER GASKET HAD LEAKED AND ALLOWED OIL TO GET ONTO THE ALTERNATOR. THE VALVE COVER GASKET, ALTERNATOR, AND SERPENTINE BELT WERE REPLACED. THE VEHICLE WAS STARTED AND BEGAN TO SHAKE BEFORE STALLING. THE VEHICLE WAS TOWED BACK THE SAME DEALER BUT NOT DIAGNOSED NOR REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 66,564. VIN TOOL CONFIRMS PARTS NOT AVAILABLE.
NHTSA complaint #11398730 — an unverified report by a vehicle owner.
I PURCHASED A 2008 HYUNDAI VERACRUZ IN 2014. I WAS TAKING A FRIEND HOME AND AS I WAS PULLING IN ALL LIGHTS LIT UP AND CAR JUST SHUTS OFF. I COULDN'T GET THE CAR TO DO ANYTHING. I HAD THE CAR TOWED. MY WINDSHIELD WIPERS DOESN'T WORK, DOOR HANDLES ARE ALL BROKEN, SEAT BELTS DOESN'T WORK, ALTERNATOR HAS BEEN CHANGE 3 TIMES DUE TO OIL LEAKAGE,NO RADIO, THE RPM'S GOES UP AND DOWN AND TRUNK WON'T OPEN.
NHTSA complaint #11388397 — an unverified report by a vehicle owner.
PURCHASED VEHICLE NEW IN 2012. CURRENTLY AT 112K MILES. OVER THE PAST YEAR I HAVE NOTICED THAT WHEN MY LIGHT DIAL IS IN THE "ON" POSITION AND SIGNALING RIGHT WITH THE TURN SIGNAL STALK IN CITY CONDITIONS (5-30 MPH) MY HEADLIGHTS (AND DASH LIGHTS) WILL FLICKER OFF AND BACK ON. LIGHT DIAL IS AT END OF SIGNAL STALK AND I INITIALLY CONCLUDED I POSSIBLY TWIST THE STALK IN A SLIGHT NATURE WHEN DRIVING TO CAUSE THE ISSUE BUT LATER CONCLUDED THE DIAL IS EXTREMELY SENSITIVE TO TOUCH. I OFTEN KEEP THE LIGHT DIAL IN "AUTO" AND USUALLY ONLY HAVE IT IN "ON" DURING RAIN CONDITIONS. SAFETY CONCERN IS RELEVANT TO NOT BEING ABLE TO SEE MOMENTARILY WHILE TURNING OR ONCOMING TRAFFIC THINKING I AM FLASHING MY LIGHTS TO SIGNAL THEM TO GO INSTEAD OF ME CAUSING US TO TURN AT THE SAME TIME. OVER THE PAST THREE TIMES DRIVING THIS WEEK, I HAVE WITNESSED MY LIGHTS TURNING ON FOR ABOUT A MINUTE AND THEN BACK OFF WHILE IN "AUTO" DRIVING IN BRIGHT SUNLIGHT AND NO SHADE (OCCURRED TWICE IN ONE DRIVE) AND NO SIGNAL STALK MANIPULATION. THIS EVENT CAUSED ME TO TAKE THE LIGHTS TO "OFF" WHICH ON MY NEXT EXCURSION CAUSE THEM TO FLICKER ON AND THEN OFF WHILE SIGNALING RIGHT IN CITY CONDITIONS.
NHTSA complaint #11141709 — an unverified report by a vehicle owner.
HEADLIGHTS TURNING ON AND OFF WHILE DRIVING. APPEARS TO BE A PROBLEM WITH THE HEADLIGHT SWITCH/STALK ON STEERING WHEEL. HAPPENS WHILE STOPPED, DRIVING ON STREETS AND HIGHWAYS. SEEMS TO OCCUR MORE OFTEN WHILE MAKING TURNS.
NHTSA complaint #11112248 — an unverified report by a vehicle owner.
THE HEADLIGHTS FLASH OFF AND BACK ON WHEN USING THE TURN SIGNALS WHILE THE VEHICLE IS MOVING. VERY SCARY. OTHERS HAVE REPORTED THIS PROBLEM WITH HYUNDAI VEHICLES. SOLUTION SEEMS TO BE REPLACING HEADLIGHT SWITCH (CONTROL STALK).
NHTSA complaint #11015302 — an unverified report by a vehicle owner.
WHILE DRIVING WITH HEADLIGHTS ON, WHEN THE TURN SIGNAL IS USED, THE HEADLIGHTS TURN OFF. THIS HAPPENED ONCE PRIOR TO THIS VEHICLE AND THE DEALER REPLACED THE SWITCH ASSEMBLY UNDER WARRANTY. IT IS NOW OCCURRING AGAIN; HOWEVER, I WAS TOLD IT IS OUT OF WARRANTY. MY RESEARCH FINDS THAT THIS IS A COMMON PROBLEM WITH SOME HYUNDAI MODELS AND HYUNDAI IS NOT OFFERING TO RESOLVE IT. THIS IS A SAFETY ISSUE THAT SHOULD BE ADDRESSED.
NHTSA complaint #10992225 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING 70 MPH, THE HEADLIGHTS SHUT OFF. THE FAILURE RECURRED, BUT THE HEADLIGHTS DID NOT SHUT OFF COMPLETELY AND WERE SIGNIFICANTLY DIM WHILE DRIVING VARIOUS SPEEDS. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS APPROXIMATELY 85,000. UPDATED 06/29/17
NHTSA complaint #10984700 — an unverified report by a vehicle owner.
HEADLIGHTS BRIEFLY TURN OFF WHEN TURN SIGNAL IS ACTIVATED. PROBLEM INTERMENT BUT EXTREMELY DANGEROUS. HAPPENS REGARDLESS OF WHETHER WHILE MOVING OR STOPPED. DEALER SERVICE WILL NOT REPAIR DUE TO OUT OF WARRANTY. DATE HAPPENED BELOW IF FOR LAST OCCURRENCE ONLY. ISSUE HAS BEEN HAPPENING FOR A COUPLE OF YEARS.
NHTSA complaint #10917820 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2012 HYUNDAI VERACRUZ. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LIGHTS MALFUNCTIONED AND CAUSED THE GEAR SHIFT LEVER TO LOCK. THE BRAKE SWITCH WAS REPLACED TWICE, BUT THE ISSUE RECURRED. THE VEHICLE WAS NOT REPAIRED AGAIN. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE VIN WAS UNKNOWN. THE FAILURE MILEAGE WAS 83,000.
NHTSA complaint #10904203 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE DRIVING APPROXIMATELY 70 MPH, THE LOW BEAM HEADLIGHTS SEIZED. THE CONTACT HAD TO TAP THE TURN SIGNAL LEVELER IN ORDER FOR THE HEADLIGHTS TO ILLUMINATE. THE FAILURE OCCURRED EVERY TIME THE VEHICLE WAS DRIVEN AT NIGHT. THE VEHICLE WAS TAKEN TO THE DEALER WHERE IT WAS DIAGNOSED THAT THE TURN SIGNAL WAS STUCK. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE VIN WAS INVALID. THE APPROXIMATE FAILURE MILEAGE WAS 120,000. UPDATED 06/14/16*LJ THE CONSUMER STATED THE LIGHTS WOULD GO OUT, WHILE DRIVING AT ANY SPEED. THEY WOULD FLICKER OR GO OUT, WHEN THE TURN SIGNAL WAS ACTIVATED. UPDATED 06/20/16.
NHTSA complaint #10839360 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. WHILE ATTEMPTING TO SHIFT INTO THE PARK POSITION, THE SHIFT LEVER SEIZED AS THE ESC OFF LIGHT AND THE CHECK ENGINE LIGHT ILLUMINATED. THE VEHICLE WAS TOWED TO AN INDEPENDENT MECHANIC, WHO MADE THE CONTACT AWARE OF NHTSA CAMPAIGN NUMBER: 13V113000 (EXTERIOR LIGHTING, SERVICE BRAKES, HYDRAULIC); HOWEVER, THE VIN WAS NOT INCLUDED IN THE RECALL. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 88,000.
NHTSA complaint #10758957 — an unverified report by a vehicle owner.
DRIVING ON INTERSTATE 1-285 TAKING EXIT 7 TO WALMART WHEN ALL DASH BOARD LIGHTS SUCH AS BATTERY LIGHT, ABS, CRUISE, STARTING FLICKERING AND SUDDENLY CAR JUST SHUT OFF WHILE IN MOTION. WHILE CAR SHUT OFF IT WAS STILL ROLLING AND CAR WOULD NOT SHIFT IN PARK, BRAKES AND STEERING WHEEL LOCKED, AND KEY WOULD NOT RELEASE FROM IGNITION. IF I HADN'T TOLD MY COUSIN TO JUMP OUT, MY FAMILY AND I WOULD HAVE CRASHED IN THE BACK OF A PARKED CAR AT WALMART. THE CONSUMER STATED BOTH BRAKE LIGHTS AS WELL AS THE HEADLIGHTS HAD TO BE REPLACED TWICE. UPDATED 12/02/14
NHTSA complaint #10644698 — an unverified report by a vehicle owner.
HEADLIGHTS FLASH/FLICKER AND/OR TURN OFF FOR A FEW SECONDS WHEN RIGHT TURN INDICATOR IS ACTIVATED WHILE HEADLIGHT SWITCH IS IN THE "ON" POSITION. AT TIMES HEADLIGHTS STAY OUT UNTIL TURN INDICATOR IS DEACTIVATED. VEHICLE DOES NOT HAVE TO BE MOVING. RARELY REPLICATED ON PURPOSE FOR VERIFICATION.
NHTSA complaint #10641595 — an unverified report by a vehicle owner.
TL* THE CONTACT OWNS A 2008 HYUNDAI VERACRUZ. THE CONTACT STATED THAT WHILE DRIVING AT VARIOUS SPEEDS, THE LOW AND HIGH BEAMS STOP OPERATING INTERMITTENTLY WITHOUT WARNING. ALSO, THE CONTACT EXPERIENCED A SHORT IN THE HEADLIGHTS UPON USING THE TURN SIGNALS. THE FAILURE WAS GETTING PROGRESSIVELY WORSE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 80,000.
NHTSA complaint #10631775 — an unverified report by a vehicle owner.
I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS. FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH.
NHTSA complaint #10565062 — an unverified report by a vehicle owner.
I STARTED UP THE VEHICLE AND HAD NO INTERIOR LIGHTS. FOR ABOUT 2 MONTHS, THE LIGHTS WOULD NOT COME ON UPON STARTING UP IF THE LIGHTS WERE LEFT IN THE AUTO MODE OR INITIALLY TURNING THE LIGHTS ON. THEN THE LIGHTS STARTED FLICKERING DURING DRIVING AND NOW THE LIGHTS GO OUT WHILE DRIVING THE ENTIRE DASH.
NHTSA complaint #10565062 — an unverified report by a vehicle owner.
WHEN I USE MY TURN SIGNAL TO SIGNAL LANE CHANGING, BUT DO NOT SNAP IT INTO POSITION, MY HEADLIGHTS WILL FLICKER ON AND OFF AND WILL ALSO TURN OFF FOR SEVERAL SECONDS. ADDITIONALLY, I NOTICED DURING THE DAY TIME THAT MY DASH BOARD LIGHTS WERE BRIGHTENING. I'VE REPORTED THE DASHBOARD LIGHTS BRIGHTENING ON SEVERAL OCCASIONS TO THE DEALERSHIP WHILE MY CAR WAS IN FOR SERVICE FROM 2009 TO THE PRESENT, BUT THEY WEREN'T ABLE TO REPEAT THE PROBLEM. MOST RECENTLY, LIKELY BECAUSE I WAS DRIVING AT NIGHT, I NOTICED MY HEADLIGHTS FLICKERING ON AND OFF. I CALLED THE DEALERSHIP TO REPORT IT AS IT WAS HAPPENING AND TALKED TO THE SERVICE REPRESENTATIVE AND TOLD HIM THAT MY HEADLIGHTS JUST WENT OFF AND THEN THEY CAME BACK ON. I BROUGHT IT IN THE FOLLOWING WEEK. I FOUND THE SAME ISSUE REPORTED BY MANY OTHER PEOPLE ON A HYUNDAI FORUM. SEVERAL PEOPLE REPORTED THAT THE ISSUE WAS WITH THE TURN SIGNAL STALK AND REPLACING IT FIXED THE ISSUE. I SHARED THIS INFORMATION WITH THE HYUNDAI DEALERSHIP. THIS IS A VERY CONCERNING PROBLEM, AS I GO FOR SECONDS AT A TIME WITH NO HEADLIGHTS AT RANDOM TIMES, BUT ALWAYS AFTER USING MY TURN SIGNAL.
NHTSA complaint #10558624 — an unverified report by a vehicle owner.