331 of the
956 complaints filed about the Hyundai Veracruz
are about the engine —
35% of everything owners reported.
The worst model year for it is 2008.
The contact owns a 2012 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were unavailable. The contact stated the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while the vehicle was idling, there was an abnormal grinding sound coming from the vehicle and the battery was draining quickly after being recharged. When inspecting the vehicle, the contact became aware that there was oil on the alternator. The check engine warning light was illuminated. The vehicle was taken to the dealer, and it was determined that the alternator needed to be replaced. The vehicle was not repaired because the dealer was charging for the replacement of the alternator even though the remedy stated that the alternator and valve cover gasket would be replaced if an oil leak was found. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was 191,000.
NHTSA complaint #11755872 — an unverified report by a vehicle owner.
The charging system and alternator failed due to a known safety recall involving an oil leak from the front cylinder bank cover gasket. The oil leaked onto the alternator, causing the charging system to become inoperative and resulting in the engine stalling. The vehicle is currently at the Hyundai dealership and is available for inspection upon request. The engine stalled unexpectedly without any warning, creating a serious safety hazard and increasing the risk of a crash. The failure occurred because the recalled defect caused the charging system to fail. The vehicle is currently at the Hyundai dealership, where the failure has been confirmed. The vehicle has been inspected by the Hyundai dealership. Hyundai has replaced the alternator under the applicable safety recall but has declined to cover the engine failure under the recall warranty. Based on the circumstances of this incident, I believe the engine failure was directly caused by the recalled defect. According to the recall, oil leaking from the front cylinder bank cover gasket can drip onto the alternator, causing the charging system to become inoperative and resulting in an engine stall. My vehicle experienced this exact sequence of events. There were no warning lights or prior indications of a problem before the engine stalled unexpectedly. Although Hyundai acknowledged the recall condition by replacing the alternator, it has denied responsibility for the resulting engine damage, despite the engine failure occurring immediately after the recalled oil leak caused the charging system to fail. I am requesting that Hyundai honor the intent of the recall warranty by covering all damage directly resulting from the recalled defect, including the engine failure.
NHTSA complaint #11753302 — an unverified report by a vehicle owner.
The contact owns a 2010 Hyundai Veracruz. The contact stated that after starting the engine and shifting into drive(D), the engine immediately shut off. The vehicle could not be restarted, and the battery failed. The manufacturer and local dealer were notified of the failure. The cause of the failure was not determined. The contact stated that the vehicle had previously experienced the same failure and was serviced under the NHTSA Campaign Number: 14V415000(ENGINE AND ENGINE COOLING). The failure mileage was 114,000.
NHTSA complaint #11743441 — an unverified report by a vehicle owner.
The contact owns a 2008 Hyundai Veracruz. The vehicle The contact stated that while driving, The approximate failure mileage was 202,427. The oil light illuminated, looked and there was no oil. The vehicle knocked. the vehicle stalled.
NHTSA complaint #11737821 — an unverified report by a vehicle owner.
The contact owns a 2008 Hyundai Veracruz. The contact stated that the vehicle was leaking oil, and over time, there was a loud knocking sound coming from the vehicle, with a significant amount of oil leaking from the vehicle, resulting in engine damage. The vehicle became inoperable. The vehicle was first taken to an independent mechanic, where the oil leak was discovered; however, the vehicle was not repaired. The vehicle was later taken to a dealer, where the oil leak and engine damage were confirmed; however, the vehicle was not repaired. The manufacturer was notified of the failure. The contact associated the failure with NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); and the vehicle was previously repaired under the recall; however, the failure occurred. The approximate failure mileage was 200,000.
NHTSA complaint #11734317 — an unverified report by a vehicle owner.
Bought car, it was a recall on the vehicle got it fixed then the ESC code came on, stops the car while driving & smoking from rear driver wheel, took to Hyundai was told I needed to get wheel speed sensor, CV axle & valve cover gasket replaced, got it done then it was the starter, radiator , got it fixed , then it started slowing down while driving putting the car in limp mode now I need a new engine .
NHTSA complaint #11729426 — an unverified report by a vehicle owner.
The contact's mother owns a 2008 Hyundai Veracruz. The contact stated that the vehicle stalled while at a stoplight. There were no warning lights illuminated. The vehicle was towed to an independent mechanic. The vehicle was previously taken to the local dealer to be repaired under NHTSA Campaign Numbers: 14V415000 (Engine and Engine Cooling) and 20V705000 (Engine and Engine Cooling). The vehicle was repaired, but the failure recurred. The manufacturer was contacted online and declined to assist with reimbursement. The failure mileage was approximately 175,044.
NHTSA complaint #11725900 — an unverified report by a vehicle owner.
Radiator needs fluid and the liquid would go to the engine. The head gasket is blown. Repaired multiple times still giving the same issue. Oil is leaking.
NHTSA complaint #11698518 — an unverified report by a vehicle owner.
They should not have closed/completed the prior recall that was open regarding the valve cover gasket leak - oil leaks onto the alternator when can cause the alternator to fail. I went to the dealership last year to get it fixed and even per the dealership, they told me this valve cover leak is going to still be a problem even if fixed. It will leak again - and they are right. It is currently leaking again and possibly causing the alternator to fail.....again. Just this weekend my battery and alternator are failing when I just got them replaced within this past year!
NHTSA complaint #11695796 — an unverified report by a vehicle owner.
The contact owns a 2008 Hyundai Veracruz. The contact stated that while driving at an undisclosed speed, there was smoke coming from underneath the hood. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who discovered there was oil leaking from the valve cover gasket. The mechanic performed an unknown repair, but the failure persisted. The vehicle was not repaired. The contact became aware of NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling); associated with the VIN after the vehicle failed the State Inspection due to the unrepaired recall. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.
NHTSA complaint #11695184 — an unverified report by a vehicle owner.
This is related to a repeat failure of recalls 121/197 of the 2011 Hyundai Veracruz. Oil leaks down from the top valve gasket onto the alternator causing a random and erratic electrical disturbance and failure that can happen at any time causing serious risk of safety. With the alternator being damaged in this form also put other potential electrical systems at risk of damage. This is either the 3rd or 4th time of repeat failure. Previous time has damaged the battery. Luckily this time it went out in a parking lot just before was going to drive and had complete loss of power. Vehicle had to be towed into dealer service center. Upon inspection the alternator and valve cover gasket had to be replaced out of pocket as service center claims these are not covered. Tried to escalate the issue to Hyundai Motor Corporation to be reimbursed and was given a case manager. After a couple days I was told the original 121 recall is to old and not covered under warranty anymore and repairs were already made. I explained that recall 197 is a continuation of the previous 121 and she had to check back with the service center. A couple days later she reports back that they still will not cover the costs as the repairs have already been done before in the past. This time when received vehicle back from service center turns out the steering wheel tilt and telescoping module no longer functions. Costs of Alternator $1832.99 Costs of Valve Cover Gasket $313.31 Totaling $2146.30 that is suppose to be covered due to the recalls. Not repaired because of hassle between service center and Hyundai Motorcorp refusal to reimburse anything is the Steering Wheel Tilt/Telescoping module quoted at $1096.06 Included photo is taken of the alternator prior to being towed and clearly shows the over time build up of dripping oil all over it.
NHTSA complaint #11679195 — an unverified report by a vehicle owner.
This is referring to NHTSA recall 20V705000 a/k/a Hyundai TSB: 21-01047H-2 whereas my 2008 Hyundai Veracruz was brought into a Hyundai dealership regarding the above mentioned safety recall. Dealer refused to remedy the recall without first purchasing an otherwise irrelevant part to the remedy. The TSB clearly states all parts and labor necessary to honoring the safety recall would be granted to the consumer. This refusal to honor a recall poses a safety hazard as this vehicle is my sole form of transportation.
NHTSA complaint #11678878 — an unverified report by a vehicle owner.
The vehicle was supposed to be fixed(recall 197) regarding the oil in the alternator issue. After it was fixed my wife was driving on [XXX] at rush hour in Atlanta GA. It slowly was losing power and she called me about it. I told her to get over to the right and take the next exit. It did stop on the exit ramp in the dark but no electric what so ever. The lights and flashers were inoperative. She called the police and they pulled behind the car with their lights flashing. A tow truck brought it to the Hyundia dealer at night and put the keys in the drop box. The dealer replaced the faulty alternator but did NOT cover the bill because they could not find oil on the alternator! About $1500 later I took the car home. This was November 2024 Last week [XXX], the replaced alternator failed again. This was supposed to be fixed by the dealer in November, but somehow this FIX is not working. We now have 2 failures within a year of the alternator supposedly fixed(recall 197) with a "drip pan"? I am reluctant to take it back to this dealer as they have failed twice to fix the problem. Another dealer is far away and the charged up car may not make it that far. You need to tell me why this alternator is still failing and sticking me with the bill when you have supposedly had a fix for the problem. Please advise me on the solution. [XXX] [XXX] [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11676229 — an unverified report by a vehicle owner.
The contact owns a 2007 Hyundai Veracruz. The contact stated while driving at an undisclosed speed, the instrument cluster gauges were intermittently inoperable, and the doors were locking and unlocking independently. The contact stated that upon raising the hood and inspecting the vehicle, the contact noticed that oil was leaking from the front cylinder bank valve cover gasket onto the alternator and other parts. The contact related the failure to recall repair of NHTSA Campaign Number: 14V415000 (Engine and Engine Cooling), that was previously performed on the vehicle. The manufacturer was notified of the failure and referred the contact to the dealer for assistance. The dealer was contacted and informed the contact that the vehicle was not covered under warranty. The vehicle was not diagnosed or repaired. The failure mileage was approximately 144,000. The VIN was not available.
NHTSA complaint #11670870 — an unverified report by a vehicle owner.
The contact owns a 2010 Hyundai Veracruz. The contact stated that there was a hard knocking sound coming from the engine. While driving 45 MPH, the vehicle lost motive power. The battery power was low. The vehicle was previously taken to the local dealer for TSB Number: 21-01-047H-2. The contact stated that the failure was related to NHTSA Campaign Number: 20V705000 (Engine and Engine Cooling) and 14V415000 (Engine and Engine Cooling). The alternator was replaced; however, the failure recurred. The vehicle was taken back to the local dealer where it was diagnosed and determined that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 117,674.
NHTSA complaint #11663033 — an unverified report by a vehicle owner.
Bought my Veracruz in 2018. After not even a year I started experiencing problems with the charging system. Car would die overnight. Replaced a battery with the new one 3 weeks later same thing happened. Changed many sensors checked the fuses looked for parasitic draw... battery cables. Removed the alternator had it checked at advance auto it was surprisingly good. It was covered with oil leaking out of valve cover.. replaced the valve cover seal but the problem still remains. That leakage messed up my charging system. I cannot even drive the car safely anymore because the voltage keeps dropping rapidly. Even tho alternator is good it's not charging the battery while car is running. P0346 is the code I'm getting when I scan the vehicle. Check engine and TPMS are on. I won't even be able to pass emissions test next month due to this mess.
NHTSA complaint #11649873 — an unverified report by a vehicle owner.
The contact owns a 2011 Hyundai Veracruz. The contact received notifications of NHTSA Campaign Numbers: 20V705000 (Engine and Engine Cooling) and 23V651000 (Service Brakes, Hydraulic); however, the parts to do the recall repairs were not yet available. The contact stated that there was an abnormal burning oil odor while idling and while driving the vehicle. The contact stated that as a former independent mechanic, he had inspected the vehicle and noticed that there was oil leaking near the valve cover gasket and onto the alternator. The manufacturer was contacted and scheduled an appointment with the dealer on the contact's behalf. The vehicle was taken to the dealer, where it was inspected, and the contact was informed that the recall parts needed to be ordered. The contact stated that the dealer had inspected the vehicle 11 months ago; however, upon following up with the dealer several times, the dealer advised the contact that the parts were not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 200,000. Parts distribution disconnect.
NHTSA complaint #11646730 — an unverified report by a vehicle owner.
I was driving home from work after picking my [XXX] daughter up from school. The car started making a noise I hadn’t heard before while I was traveling on [XXX] in Huntsville, AL. I got off at the nearest exit to take it to the place that changes my oil. The car didn’t travel more than a few miles before the oil light flashed and car just shut off and wouldn’t start in the second to far right lane of [XXX] It was busy rush-hour traffic and I had to contact AAA for towing as well as non-emergency police to avoid being rear-ended. The police arrived within 15 minutes and the tow truck within 45 minutes. While I waited, I contacted the place that performs my oil changes and was advised that there’s a class action lawsuit against Hyundai for the known issue of engine failure with my vehicle and they advised I have it towed to dealership for repair under the lawsuit. The next day, a mechanic contacted my ex-husband (who contacted AAA for towing of the vehicle) to advise it would be 2 days before diagnosis could occur. I called Friday, November 8th and was told vehicle is past warranty (at 161,000 miles); no appointment was made so would take several weeks to diagnose and I needed to pay $155.99 for diagnosis. I explained details shared with me about lawsuit and was told my vehicle wasn’t included. I contacted Hyundai Corporate and was told the same but advised that they are aware of oil consumption issues which could cause engine failure and asked that they do the right thing and repair vehicle. Claim#[XXX] was provided and I was told to wait for Case Manager to call within 2 business days. It is unfair of these manufacturers to take advantage of unknowing consumers who aren’t mechanics and have vehicles serviced as they should. It’s also unfair to expect those consumers to not trust the information shared by the mechanics servicing the vehicle. I want the vehicle repaired or to receive a check for value of vehicle. It’s fair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B
NHTSA complaint #11624311 — an unverified report by a vehicle owner.
The contact owns a 2010 Hyundai Veracruz. The contact stated while driving at approximately 35 MPH, there was an abnormal odor inside the vehicle. The contact stated that the odor was burning oil. The contact stated that the check engine warning light was illuminated. The contact had taken the vehicle to a local dealer, where it was diagnosed and determined that there was an oil leak from the T-Joint and that the repair was covered under Manufacturer Recall Number: 197 - Oil Leak on Alternator (Engine and Engine Cooling). The vehicle was repaired; however, the leak recently reoccurred. The contact took the vehicle back to the same dealer who diagnosed the failure and informed the contact that there was oil leaking onto the alternator. The contact was informed that the vehicle was no longer covered under the manufacturer’s recall. The vehicle was not repaired. The manufacturer was not informed of the failure. The failure mileage was unknown.
NHTSA complaint #11618958 — an unverified report by a vehicle owner.