26 of the 956 complaints filed about the Hyundai Veracruz are about the steering — 3% of everything owners reported. The worst model year for it is 2008.
26
Complaints
3%
Share of all complaints
2
Crashes
0
Fires
STEERING:HYDRAULIC POWER ASSIST:POWER STEERING FLUID
See attached document for complaint.
NHTSA complaint #11612968 — an unverified report by a vehicle owner.
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Component or System Failed or Malfunctioned: The ABS harness connecting to the ABS module is the primary culprit. Specifically, the top part of the harness is not adequately sealed, which has led to water ingress and subsequent wire shorting. Availability for Inspection: No, the ABS harness is available for inspection upon request. Safety Risk: The malfunctioning ABS harness poses a significant safety risk. When the ABS system fails, it affects braking performance, stability control, and traction control. This jeopardizes the safety of both the driver and other road users. Confirmation by Service Centers: While the issue was previously identified by the Hyundai Dealer it was attributed to a short in the Tow Hitch Wire. Unfortunately, the problem was not adequately resolved at that time. The recent appearance of the ESC Light, ABS Light, and Traction Control Light confirms that the issue persists. Inspections: The vehicle has not been inspected by the manufacturer, police, or insurance representatives specifically for this issue. However, the symptoms (warning lights) have been observed consistently during driving. Warning Lamps and Symptoms: ESC Light: Periodic flashing and occasional getting stuck. ABS Light and Traction Control Light: Illuminating after driving, especially during turns or rapid acceleration. These symptoms have been present for an extended period. Cause Assessment: The top part of the ABS harnesses not being properly sealed has allowed water ingress, leading to wire shorting.
NHTSA complaint #11575323 — an unverified report by a vehicle owner.
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The contact owns a 2008 Hyundai Veracruz. The contact stated while driving at approximately 45 MPH and slowing to exit a highway while turning to the right on the exit ramp the vehicle stalled. The contact stated that the power steering failed, and extra force was needed to turn the steering wheel. The contact did not notice any warning lights being illuminated. The contact stopped and turned off and restarted the vehicle and the steering regained normal functionality. The vehicle was towed to an independent mechanic to be diagnosed. The mechanic determined that the alternator and battery needed to be replaced. The vehicle was repaired. The contact stated that the failure returned and additionally, the vehicle was leaking engine oil. The contact had taken the vehicle to a dealer who diagnosed the vehicle and determined that the alternator needed to be replaced and that the seal on the oil drain plug was replaced. The vehicle was repaired but was still leaking oil and experiencing intermittent engine stalls. The manufacturer was not informed of the failure. The failure mileage was approximately 82,000.
NHTSA complaint #11574324 — an unverified report by a vehicle owner.
STEERING:HYDRAULIC POWER ASSIST SYSTEM
THE CONTACT OWNS A 2011 HYUNDAI VERACRUZ. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 20V705000 (ENGINE AND ENGINE COOLING) HOWEVER, THE PART TO DO THE RECALL REPAIR WAS NOT YET AVAILABLE. THE CONTACT STATED THAT THE MANUFACTURER HAD EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. THE CONTACT STATED THAT WHILE DRIVING AT 35 MPH, THE STEERING WHEEL CEASED. THE VEHICLE WAS TAKEN TO THE LOCAL DEALER TO BE DIAGNOSED. THE CONTACT WAS INFORMED THAT THE POWER STEERING FAILURE WAS DUE TO OIL LEAKING FROM THE VALVE COVER GASKET ONTO THE POWER STEERING BELT. THE CONTACT STATED THAT IT WAS THE THIRD TIME THAT THE FAILURE HAD OCCURRED. THE FIRST TIME THE FAILURE OCCURRED, THE VEHICLE WAS TOWED ANOTHER DEALER – POTAMKIN HYUNDAI, WHERE THE ALTERNATOR AND VALVE COVER GASKET WERE REPLACED. THE SECOND TIME THE VEHICLE WAS TAKEN TO Delray Acura AND BOTH VALVE COVER GASKETS WERE REPLACED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE, AND INFORMED THE CONTACT THAT THE REMEDY MAY OR MAY NOT BE AVAILABLE BY JUNE, 2021. THE FAILURE MILEAGE WAS 85,807. PARTS DISTRIBUTION DISCONNECT. THE CONSUMER STATED MULTIPLE POWER FAILURES DUE TO INABILITY TO REMEDY THE SAME PROBLEM OUTLINED IN HYUNDAI'S RECALL.
NHTSA complaint #11417824 — an unverified report by a vehicle owner.
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VEHICLE ALTERNATOR WENT, SOMETHING IN DRIVESHAFT BROKE, CAUSING VEHICLE TO GO RIGHT ON ITS OWN INTO TELEPHONE POLE, SIR BAGS DIDN'T DEPLOY. RECALLS ARE OUT ON THESE ISSUES BUT NO ONE HAS COVERED VEHICLE LOSS AND LOAN.
NHTSA complaint #11341300 — an unverified report by a vehicle owner.
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I WAS MAKING A RIGHT HAND TURN ONTO A 2 LANE DIVIDED HIGHWAY. AS I WAS TURNING I LOST STEERING POWER AND MY BRAKE LIGHT INDICATOR CAME ON. I WAS EVENTUALLY ABLE TO REGAIN STEERING AFTER CROSSING BOTH LANES OF ON COMING TRAFFIC. THE ALTERNATOR BELT WAS REPLACED. THE VERY NEXT DAY THE EXACT SAME THING OCCURRED EXCEPT THERE WAS A LOUD SQUEAL THAT HAPPENED FOLLOWING THE LOSS OF STEERING AND THE BATTERY LIGHT COMING ON.THIS IS A SIGNIFICANT SAFETY CONCERN TO LOSE STEERING WHILE DRIVING THE VEHICLE. I HAD ALSO EXPERIENCED THE ABS SENSOR, EMERGENCY BRAKE SENSOR, AND ESC SENSOR COMING ON. REPLACING THE ABS SENSOR ON BOTH SIDES CORRECTED THAT ISSUE.
NHTSA complaint #11311721 — an unverified report by a vehicle owner.
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THE TILT AND TELOCOPING FEATURE STOPPED WORKING ON THE STEERING WHEEL A WHILE BACK. IT CAN ONLY GO IN AND OUT, NOT UP AND DOWN. CAUSING IT TO BE HARDER TO REACH, SEE, AND STEER THE VEHICLE.
NHTSA complaint #11288732 — an unverified report by a vehicle owner.
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EVERY TIME SOMEONE DRIVES THROUGH A TINY BIT OF WATER ON ANY ROAD, AT ANY SPEED, THE POWER STEERING CUTS OUT FOR LIKE 30 SECONDS. LOOSE ALL ABILITY TO SAFELY MANEUVER OFF THE ROAD. WE HAVE TO AVOID DRIVING THIS VEHICLE ON RAINY DAYS BECAUSE WE NEVER KNOW IF WE ARE GOING TO LOSE STEERING. IT SEEMS LIKE POSSIBLY THE BELT GETS WET AND SLIPS OR POSSIBLY SOMETHING ELECTRICAL. WHEN THIS HAPPENS ALL OF THE DUMMY LIGHTS ON THE DASH START FLICKERING AS WELL. IT HAPPENS ONLY WHEN THE VEHICLE IS IN MOTION ON WET ROAD CONDITIONS, IT HAPPENS AT HIGHWAY SPEED OR CITY SPEEDS AS WELL. THIS HAS HAPPENED 4 TIMES IN THE LAST 2 MONTHS.
NHTSA complaint #11252561 — an unverified report by a vehicle owner.
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THE GEAR SHIFT IS STICKING AND WILL NOT MOVE OUT OF DRIVE AND REVERSE. THE VEHICLE WAS STATIONARY, TURNED ON IN A PARKING LOT WITH OTHER CARS AROUND.
NHTSA complaint #11122289 — an unverified report by a vehicle owner.
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HIGHWAY TRAVELING AT 65 MPH WHEN OIL LIGHT GLOWS BUT DOESN'T COME ON FULLY. AS DRIVER SLOWS TO PULL TO SIDE OF ROAD, OIL LIGHT COMES ON FULLY W/CHECK ENGINE LIGHT AND POWER STEERING QUITSALL AT ONCE, MAKING STEERING VERY DIFFICULT. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WAS ON A TURN ON I81. LUCKILY TRAFFIC WAS LIGHT AND THERE WAS NO ACCIDENT. THE CAR WAS THEN TOWED TO A SERVICE STATION. IN TERMS OF RELEVANT HISTORY, WHEN TRIP STARTED, NO WARNING LIGHTS WERE ON. BUT INCIDENT CAME A FEW DAYS AFTER THE OIL LIGHT HAD GLOWED (NOT FULLY LIT). THE OIL WAS A TAD LOW BUT NOT A FULL QUART. IT WAS TOPPED OFF WHICH TURNED THE OIL LIGHT OFF. THE CHECK ENGINE LIGHT HAD ALSO CAME ON BRIEFLY AT A DIFFERENT TIME FROM THE OIL LIGHT BUT AROUND THE SAME DAY AS THE OIL LIGHT. IT TOO HAD TURNED ITSELF OFF AFTER BEING ON BRIEFLY. SO THE DAY OF INCIDENT THERE WERE NO WARNING LIGHTS ON AT ALL AND THERE HAD BEEN NONE ON EXCEPT FOR THAT BRIEF TIME I DESCRIBED ABOVE. PEOPLE HAVE SINCE SPECULATED THAT THE STEERING FAILED BECAUSE THE CAR HAD STALLED. I DID NOT THINK THAT THE CAR HAD STALLED. RATHER, IT JUST SEEMED AS THO THE POWER FOR THE STEERING HAD QUIT. ONCE THE CAR WAS AT THE SHOP, I WAS TOLD THERE WAS A BAD BANGING SOUND WHEN THE CAR ENGINE WAS ON AND THE MECHANIC SPECULATED THAT A ROD HAD BROKEN. UNTIL THIS HAPPENED, THE ENGINE APPEARED TO RUN WELL AND THERE WAS NO BANGING SOUND OR ANY OTHER NOISE WHILE THE CAR WAS BEING DRIVEN. THE SERVICE MECHANIC CONFIRMED THAT THE OIL WAS FULL BUT MENTIONED IT BEING ALL OVER. THIS COULD HAVE RESULTED IN A TERRIBLE ACCIDENT. I WAS VERY LUCKY.
NHTSA complaint #11093429 — an unverified report by a vehicle owner.
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HIGHWAY TRAVELING AT 65 MPH WHEN OIL LIGHT GLOWS BUT DOESN'T COME ON FULLY. AS DRIVER SLOWS TO PULL TO SIDE OF ROAD, OIL LIGHT COMES ON FULLY W/CHECK ENGINE LIGHT AND POWER STEERING QUITS-ALL AT ONCE, MAKING STEERING VERY DIFFICULT. IT WAS A VERY DANGEROUS SITUATION BECAUSE IT WAS ON A TURN ON I-81. LUCKILY TRAFFIC WAS LIGHT AND THERE WAS NO ACCIDENT. THE CAR WAS THEN TOWED TO A SERVICE STATION. IN TERMS OF RELEVANT HISTORY, WHEN TRIP STARTED, NO WARNING LIGHTS WERE ON. BUT INCIDENT CAME A FEW DAYS AFTER THE OIL LIGHT HAD GLOWED (NOT FULLY LIT). THE OIL WAS A TAD LOW BUT NOT A FULL QUART. IT WAS TOPPED OFF WHICH TURNED THE OIL LIGHT OFF. THE CHECK ENGINE LIGHT HAD ALSO CAME ON BRIEFLY AT A DIFFERENT TIME FROM THE OIL LIGHT BUT AROUND THE SAME DAY AS THE OIL LIGHT. IT TOO HAD TURNED ITSELF OFF AFTER BEING ON BRIEFLY. SO THE DAY OF INCIDENT THERE WERE NO WARNING LIGHTS ON AT ALL AND THERE HAD BEEN NONE ON EXCEPT FOR THAT BRIEF TIME I DESCRIBED ABOVE. PEOPLE HAVE SINCE SPECULATED THAT THE STEERING FAILED BECAUSE THE CAR HAD STALLED. I DID NOT THINK THAT THE CAR HAD STALLED. RATHER, IT JUST SEEMED AS THO THE POWER FOR THE STEERING HAD QUIT. ONCE THE CAR WAS AT THE SHOP, I WAS TOLD THERE WAS A BAD BANGING SOUND WHEN THE CAR ENGINE WAS ON AND THE MECHANIC SPECULATED THAT A ROD HAD BROKEN. UNTIL THIS HAPPENED, THE ENGINE APPEARED TO RUN WELL AND THERE WAS NO BANGING SOUND OR ANY OTHER NOISE WHILE THE CAR WAS BEING DRIVEN. THE SERVICE MECHANIC CONFIRMED THAT THE OIL WAS FULL BUT MENTIONED IT BEING ALL OVER. THIS COULD HAVE RESULTED IN A TERRIBLE ACCIDENT. I WAS VERY LUCKY.
NHTSA complaint #11093427 — an unverified report by a vehicle owner.
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TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE TURNING THE VEHICLE, THE STEERING WHEEL SEIZED WITHOUT WARNING. THE CONTACT HAD TO EXERT FORCE TO TURN THE STEERING WHEEL. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC WHO WAS UNABLE TO DIAGNOSE THE VEHICLE. THE VEHICLE WAS NOT REPAIRED. THE DEALER AND MANUFACTURER WERE NOT NOTIFIED. THE VIN WAS UNKNOWN. THE APPROXIMATE FAILURE MILEAGE WAS 113,000.
NHTSA complaint #11054694 — an unverified report by a vehicle owner.
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VEHICLE STOPPED WHILE DRIVING WITHOUT WARNING. UNABLE TO START. DANGEROUS SITUATION, UNABLE TO CONTROL VEHICLE. I WAS ABOUT TO ENTER THE INTERSTATE AND LOSS POWER. HAD TO HAVE THE VEHICLE TOWED. HAD THIS SAME ISSUE WITH THE ALTERNATOR RECALL. HAD TO HAVE THE VEHICLE TOWED TO A DEALER. DEALER SAID IT WAS ENGINE FAILURE. NO WARNING LIGHTS CAME ON DASH, NO ISSUES. WITH THE PREVIOUS ALTERNATOR RECALL, OIL WAS DRIPPING ONTO THE ALTERNATOR AND THE VEHICLE SHUT DOWN WHILE DRIVING. I DID NOT FEEL SAFE DRIVING THE VEHICLE AS I DID NOT KNOW WHEN THIS WOULD HAPPEN. THIS VEHICLE IS NOT SAFE TO DRIVE.
NHTSA complaint #10889019 — an unverified report by a vehicle owner.
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"ABS FAILURE" AND "ALTERNATOR RECALL 121" THE BREAK, ABS, ESC AND CHK ENGINE LIGHTS ALL CAME ON AND STAY ON. FROM TIME TO TIME THE TPMS LIGHT WILL ALSO COME ON AND SPEEDOMETER WILL BE AT ZERO WHEN DRIVING ALONG THE HIGHWAY. THE CAR WILL FROM TIME TO TIME COMPLETELY SHUT DOWN, EVEN WHILE DRIVING ALONG HIGHWAY, WHICH IS A VERY DANGEROUS SITUATION. UPON FURTHER RESEARCH AND DIAGNOSTICS BY HYUNDAI IT SEEMS 2 ITEMS ARE THE ROOT CAUSE OF THE PROBLEMS, 1) FAULTY ABS MODULE THAT WAS BEEN REPORTED BY 100'S OF PEOPLE AND 2) FAULTY ALTERNATOR THAT AFFECTS THE LOSS IN POWER, AGAIN WITH 100'S OF COMPLAINTS. THERE IS A RECALL FOR ALTERNATOR BUT NOT THE ABS MODULE. THIS IS A VERY EXPENSIVE REPAIR AND WITH ONLY 70000 MILES, THIS SHOULD BE REPLACED/FIXED UNDER HYUNDAI USA WARRANTY.
NHTSA complaint #10820784 — an unverified report by a vehicle owner.
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DRIVING ON THE ROAD AND TRY TO MAKE A LEFT...THE ABS, AND OTHER LIGHTS LIGHT UP AND THE ENGINE STALL.ALL ASSISTED POWER WAS LOSS FOR DIRECTION IN THE MIDDLE OF THE LEFT TURN. COAST TO THE SIDE OF THE ROAD AND RESTART THE ENGINE. MECHANICS FIND BRAKE FLUID IN THE ABS CONTROL UNIT.
NHTSA complaint #10744891 — an unverified report by a vehicle owner.
STEERING:RACK AND PINION
TL* THE CONTACT OWNS A 2007 HYUNDAI VERACRUZ. WHILE DRIVING THE VEHICLE, THE CONTACT HEARD A CLANKING NOISE COMING FROM THE STEERING WHEEL. THE CONTACT MENTIONED THAT THE NOISE ALSO WAS PRESENT WHEN DRIVING OVER BUMPS IN THE ROAD. THE VEHICLE WAS TAKEN TO THE DEALER WHO DIAGNOSED THAT THE RACK AND PINION STEERING FAILED. THE VEHICLE WAS NOT REPAIRED. IN ADDITION, THE CONTACT INDICATED THAT OIL LEAKED ONTO THE ALTERNATOR CAUSING THE ALTERNATOR WARNING LIGHT TO ILLUMINATE. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURES. THE FAILURE MILEAGE WAS 60,000.
NHTSA complaint #10704124 — an unverified report by a vehicle owner.
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THE CAR JUST FAILED AND DID NOT HAVE POWER. LIGHTS CAME ON AND THEN CAR STOPPED. IT IS RECALL 121 FROM HYUNDAI BUT THEY WILL NOT FIX THE PROBLEM BECAUSE THEY HAVE NO SOLUTION. I TRIED TO FIX IT ONCE BEFORE BUT I WAS TOLD I HAD TO PAY MY OWN BILL AND THEY MIGHT REIMBURSE ME BECAUSE THEY HAVE NO LONG TERM FIX FOR THE ISSUE. BUT MY CAR DIED BECAUSE OF IT AND THEY SAY THAT IS MY PROBLEM BECAUSE I HAVE 151K MILES ON THE CAR. I SPOKE TO MANY PEOPLE AT HYUNDAI AND NO ONE WOULD TAKE RESPONSIBILITY. THAT IS CRAZY THAT THEY KNOW IT IS A PROBLEM BUT WILL NOT OWN UP TO FIXING IT FOR ME.
NHTSA complaint #10651137 — an unverified report by a vehicle owner.
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FOLLOWING EMAIL SENT TO HYUNDAI DEAR SIR: I HAVE A 2011 VERCRUZ WITH 27499 MILES THAT I HAVE LOVED UNTIL JANUARY 19, 2014. WHILE TRAVELING AT 50MPH, THE CAR SUFFERED CATASTROPHIC LOSS OF ALL ELECTRICAL POWER: NO POWER STRAINING, NO POWER BRAKES, NO ENGINE POWER. IT COULD NOT BE RESTARTED. BY RESEARCHING THE NET, I HAVE LEARNED THAT THIS PROBLEM HAS BEEN DESCRIBED MANY TIMES BEFORE. AN OIL GASKET LEAKS THAT DRIPS OIL ON THE ALTERNATOR PRODUCING LOSS OF ALL ELECTRICAL POWER AND A DEAD ENGINE. MY DEALER, L------N HYUNDAI, DID THE REPAIR WORK, ONLY CHARGING ME FOR THE DEPLETED BATTERY. NOR WERE TOW CHARGES REIMBURSED. THEY CONCLUDED THAT OIL HAD LEAKED FROM THE GASKET, DESTROYING THE ALTERNATOR. I REGARD THIS HAS A SERIOUS SAFETY ISSUE. IF THE PROBLEM RECURS FOR ME, OR FOR OTHERS; SERIOUS INJURY OR LOSS OF LIFE COULD RESULT. I REQUEST THAT YOU ISSUE A NATIONAL RECALL AND PERMANENT FIX FOR THIS PROBLEM. I WILL BE CONTACTING THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION. *TR ------ ---------
NHTSA complaint #10560937 — an unverified report by a vehicle owner.
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RECEIVED A LETTER FROM HYUNDAI REGARDING THE CAMPAIGN 103 UNDER WHICH THE CLOCK SPRING CONTACT ASSEMBLY BEHIND THE STEERING WHEEL WAS TO BE REPLACED. THE CAR WAS RUNNING FINE NO ISSUES WHAT SO EVER. NOTE: NO WARNING LIGHTS WERE ON 6/25/2013. CALLED DEALER, SET UP AN APPOINTMENT, DROPPED CAR FOR RECALL WORK ON 6/26/2013. I WAS TOLD THAT IT WOULD TAKE FEW HOURS. SO, WENT TO PICK UP AFTER WORK @5:45 PM (DEALER'S SERVICE WORKSHOP CLOSES AT 4 PM. SO, THE SERVICE MANAGER HAD LEFT KEYS WITH SHOWROOM RECEPTIONIST). GOT IN THE CAR AND STARTED IT TO REALIZE THE AIR BAG SIGN WAS ON. CALLED DEALERSHIP'S AFTER HOURS SERVICE NUMBER. THEY TOLD ME TO CALL THE SERVICE MANAGER THE NEXT DAY. SO CALLED NEXT DAY, DEALER ASKED FOR MORE MONEY TO DIAGNOSE THE PROBLEM IN THE CAR AND EVEN MORE MONEY IF THERE ARE ANY REPAIRS NEEDED. CALLED HYUNDAI ABOUT THE SITUATION AND DEALER'S UNWILLINGNESS TO CHECK WHY THE AIR BAG SIGN IS ON BUT HYUNDAI DID NOTHING. FRUSTRATED WITH ROUTE 4 HYUNDAI DEALER IN PARAMUS, NJ. HYUNDAI OWNERS BEWARE OF THOSE SCAMMERS. FIRST THEY WILL SCREW UP THE CAR AND THEN ASK FOR MORE MONEY TO DIAGNOSE THE PROBLEM. I EVEN DOUBT THAT THEY HAVE PERFORMED THE RECALL THAT THEY WERE SUPPOSED TO PERFORM. HOW CAN ANY DEALER HAND OVER A CAR WHICH HAS THE AIR BAG SIGN ON, WHICH CAME ON AFTER HIM SERVICING THE CAR. AFTER READING SIMILAR COMPLAINTS ABOUT THIS CLOCK SPRING RECALL, I THINK HYUNDAI NEEDS TO DO SOMETHING SERIOUSLY ABOUT THIS AIR BAG SIGN. I HOPE NHTSA LOOKS IN THIS MATTER.
NHTSA complaint #10555779 — an unverified report by a vehicle owner.
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WHILE EXITING THE RAMP OFF OF I-95 NORTH IN ASHLAND, VIRGINIA AT ABOUT 50 MPH, SUDDENLY A COUPLE OF DASH LIGHTS LIT UP, THERE WAS A LOUD SQUEAL, AND I LOST POWER STEERING. I ALMOST LOST CONTROL OF THE VEHICLE AND ALMOST RAN OFF THE RAMP BEFORE BRINGING THE VEHICLE TO A STOP. WHEN I TOOK THE VEHICLE IN TO GET IT CHECKED, IT WAS DETERMINED THAT A VALVE COVER GASKET OIL LEAK (THAT I HAD FIXED MONTHS EARLIER, ALONG WITH REPLACING THE ALTERNATOR IT SHORTED OUT), HAD LEAKED ONTO BOTH THE ALTERNATOR (SHORTING IT OUT AGAIN), AS WELL AS ONTO THE SERPENTINE BELT CAUSING THE BELT TO SLIP IN WET WEATHER (THE ROAD WAS WET FROM RAIN AND WATER SPLASHED UP ONTO THE OILY BELT), WHICH CAUSED THE LOSS OF POWER STEERING. IT WAS A VERY SCARY, DANGEROUS SITUATION. I HAVE NOW GONE THROUGH 3 ALTERNATORS AND TWO VALVE COVER GASKET REPLACEMENTS ON THIS VEHICLE SINCE THE FALL OF 2011. THIS MODEL HAS A SERIOUS, DANGEROUS DEFECT AND THERE NEEDS TO BE A SAFETY RECALL.
NHTSA complaint #10535238 — an unverified report by a vehicle owner.