FaultScore

FaultScore report

2009 Jaguar XF problems

Owners have filed 124 complaints about the 2009 Jaguar XF with NHTSA between 2008 and 2022. The largest single group is the airbags. Across this model's run it ranks 1 of 7 worst.

D

FaultScore 70/100

Higher is worse. Measured against the other years of the Jaguar XF.

How this is worked out

The numbers

124

Complaints

7

Crashes reported

3

Fires reported

2

Injuries reported

43,067 mi

Median mileage at failure

Half of reported failures happened before this

36%

Failed under 36,000 miles

Inside a typical bumper-to-bumper warranty

What kind of bad

The letter says how bad. This says what kind — whether this year drew an unusual number of complaints, unusually dangerous ones, or failures that arrived unusually early.

Complaint volume 86 vs 50 Severity 50 vs 50 Early failure 61 vs 50
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 86
Against the median year of the Jaguar XF. 50 means typical for this model; 100 means roughly double.
Severity — 50
9.7% of these complaints involved a crash, fire, injury or death, against a national rate of 9.7%.
Early failure — 61
36% of failures with a mileage on record happened under 36,000 miles, against a national rate of 29%.

How 2009 compares with every other Jaguar XF

Click any bar to open that year's report.

Complaints filed with NHTSA, by model year. Bar colour is the FaultScore grade: A B C D F ungraded

What breaks on a 2009 Jaguar XF

Every complaint is filed against a part. Follow any row for the complaints about that part alone.

Airbags 20 16.1%

1 crashes, 0 fires · median 82,000 mi

2 crashes, 0 fires · median 38,450 mi

0 crashes, 1 fires · median 42,000 mi

Engine & Cooling 13 10.5%

Median failure at 37,000 miles

Median failure at 76,500 miles

4 crashes, 0 fires · median 32,000 mi

Body & Structure 9 7.3%

Median failure at 60,000 miles

Fuel & Propulsion 7 5.6%

0 crashes, 2 fires · median 70,500 mi

Brakes 6 4.8%

Median failure at 12,120 miles

Stability & Traction Control 4 3.2%

Median failure at 109,980 miles

Windows, Mirrors & Wipers 4 3.2%

Median failure at 70,000 miles

Lights 4 3.2%

Median failure at 51,000 miles

Steering 2 1.6%

Median failure at 51,750 miles

Equipment & Accessories 1 0.8%

Median failure at 50,000 miles

Suspension 1 0.8%

Median failure at 38,100 miles

When it fails

Odometer readings owners gave when they filed. About half of all complaints include one.

Under 1,000 miles 5 5.6%
1,000 – 9,999 miles 2 2.2%
10,000 – 24,999 miles 15 16.7%
25,000 – 49,999 miles 27 30.0%
50,000 – 74,999 miles 18 20.0%
75,000 – 99,999 miles 11 12.2%
100,000 – 149,999 miles 12 13.3%

When owners complained

A spike years after the car went on sale usually means a part wearing out on schedule across the whole fleet — the kind of pattern no single owner can see from inside their own car.

Jun 2008 peak 5 Mar 2022

Recalls on the 2009 Jaguar XF

A complaint is one owner's allegation. A recall is the point at which the manufacturer or a regulator agreed the defect is real and dangerous enough to fix for free — however old the car is.

United States — NHTSA

18V009000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2013 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2010 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Unless included in Zone A and Zone B above, Jaguar is recalling certain 2009 MY Jaguar XF vehicles, originally sold, or ever registered, in Alaska, Colorado, Connecticut, Idaho, Iowa, Maine, Massachusetts, Michigan, Minnesota, Montana, New Hampshire, New York, North Dakota, Oregon, Rhode Island, South Dakota, Utah, Vermont, Washington, Wisconsin, and Wyoming or "Zone C." These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air ba

Risk: An inflator explosion may result in sharp metal fragments striking the driver or other occupants resulting in serious injury or death.

17V027000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain 2012 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands, or "Zone A." Unless included in "Zone A" above, Jaguar is recalling certain 2009 Jaguar XF vehicles, originally sold, or ever registered, in Arizona, Arkansas, Delaware, District of Columbia, Illinois, Indiana, Kansas, Kentucky, Maryland, Missouri, Nebraska, Nevada, New Jersey, New Mexico, North Carolina, Ohio, Oklahoma, Pennsylvania, Tennessee, Virginia, and West Virginia, or "Zone B." Vehicles not originally sold or ever registered in either Zones A or B are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temper

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V373000

AIR BAGS:FRONTAL:PASSENGER SIDE:INFLATOR MODULE

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009-2011 Jaguar XF vehicles originally sold, or ever registered, in Alabama, California, Florida, Georgia, Hawaii, Louisiana, Mississippi, South Carolina, Texas, Puerto Rico, American Samoa, Guam, the Northern Mariana Islands (Saipan), and the U.S. Virgin Islands. Vehicles not originally sold or ever registered in these states are not subject to this safety recall. These vehicles are equipped with certain air bag inflators assembled as part of the passenger frontal air bag modules, and used as original equipment or replacement equipment. In the event of a crash necessitating deployment of the front air bags, these inflators may rupture due to propellant degradation occurring after long-term exposure to absolute humidity and temperature cycling.

Risk: An inflator rupture may result in metal fragments striking the vehicle occupants resulting in serious injury or death.

16V229000

AIR BAGS:FRONTAL:DRIVER SIDE:INFLATOR MODULE

Jaguar Land Rover North America, LLC (Jaguar) is recalling certain model year 2009, 2011, 2012 and 2015 XF vehicles manufactured February 6, 2008 to October 20, 2014. In the affected vehicles, the driver frontal air bags may be missing a chemical enhancer required for the second stage deployment, resulting in the second stage deploying improperly in certain crashes.

Risk: An air bag that inflates improperly increases the risk of injury.

08V607000

ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

JAGUAR IS RECALLING 3,754 MY 2009 XF VEHICLES FOR INSTRUMENT CLUSTER SPEAKER FUNCTION PROBLEMS. THE SPEAKER WIRES MAY FRACTURE. AS A RESULT, THE SPEAKER WILL CEASE TO OPERATE.

Risk: IF THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.

08V396000

SEAT BELTS:REAR/OTHER

JAGUAR IS RECALLING 7,918 MY 2009 XF VEHICLES. THE REAR SAFETY BELT D-RING ASSEMBLY MAY NOT ROTATE PROPERLY AROUND THE SAFETY BELT ANCHORAGE MOUNTING BOLT. IF THE ASSEMBLY IS NOT HELD TOGETHER WHEN TIGHTENING, THE D-RING AND/OR WASHER CAN SEPARATE FROM THE SHOULDER OF THE SPACER, ALLOWING THESE PARTS TO BE PARTIALLY CLAMPED BY THE SPACER, FORMING A BURR ON EITHER THE D-RING OR THE WASHER AND SUBSEQUENTLY LIMITING PROPER ROTATION OF THE D-RING.

Risk: IN THE EVENT OF A CRASH, A SEAT OCCUPANT MAY NOT BE PROPERLY RESTRAINED INCREASING THE RISK OF PERSONAL INJURY.

Canada — Transport Canada

Canada runs its own recall programme, and its campaigns do not always mirror the American ones.

Recall 2018008 893 units in Canada

Airbag

On certain vehicles, long-term exposure to high absolute humidity and temperature, combined with high temperature cycling, could eventually degrade the propellant contained in the passenger frontal airbag. This could cause the airbag to deploy with more force than normal. As a result, if the vehicle were involved in a collision that warrants airbag deployment, fragments could be propelled toward vehicle occupants, and the airbag assembly could be damaged, preventing proper function. These issues could increase the risk of injury. Correction: Dealers will replace the passenger frontal airbag module. Note: Canadian climate results in the propellant degrading slowly. The recall is being conducted as a precaution to address future risk, and is expected to replace the passenger frontal airbag module before their function would be affected.

Recall 2008409 182 units in Canada

Electrical

On certain vehicles, the instrument cluster speaker wires may fracture as a consequence of an overly aggressive turn signal sound wave form, the volume of which is vehicle speed dependant. At higher speeds the wave form has an amplitude that aggravates the condition where speaker wires could fail. In the event of speaker failure, audible notifications (turn signal, seat belt warning, "lights on" warning, driver's door open, etc.) will cease to function. The loss of audible warnings increases the risk of getting involved in a crash, causing personal injuries or property damages. Correction: Dealers will download the latest software into the instrument cluster and test the directional indicators for an audible notification.

Recall 2008278 390 units in Canada

Seats And Restraints

On certain vehicles, the rear safety belt D-ring assemblies may not rotate freely around the safety belt anchorage mounting bolt. In the event of a medium to high vehicle impact , the inability of D-ring to rotate may limit the performance of the rear safety belt system, causing personal injury or death. Correction: Dealers will inspect the rear safety belt system and repair accordingly.

Recalls cover specific build ranges, so check your own vehicle by VIN at nhtsa.gov/recalls or, in Canada, Transport Canada.

Complaints that involved harm

Reports where the owner recorded a crash, a fire, an injury or a death.

at 80,000 miles Chesapeake, VA Fire

FUEL/PROPULSION SYSTEM

I BELIEVE JAGUAR SHOULD RECALL THE FUEL RAIL BECAUSE THE ALUMINUM FUEL RAILS CORRODE FROM THE INSIDE OUT FROM USING CERTAIN ETHANOL FUELS WITH LOW WATER CONTENT, WHICH CAUSE A PINHOLE THAT SPRAYED RAW GASOLINE ONTO A HOT ENGINE WHICH CAUSE A FIRE. THOSE ALUMINUM FUEL RAILS WERE NEED TO BE REPLACED WITH STAINLESS STEEL RAILS. MY CAR WAS ALMOST CAUGHT ON FIRE DUE TO A PINHOLE FUEL LEAK WHICH DEVELOPED. AND THIS OCCURRED WHILE STATIONARY AND MOVING THE SMELL WAS SO STRONG I HAD TO DRIVE WITH THE WINDOWS DOWN. AND TO MAKE MATTERS WORST THE FUEL RAIL IS NO LONGER AVAILABLE THROUGH JAGUAR THE PART IS OBSOLETE SO HOW CAN WE HAVE ARE CAR REPAIRED IF JAGUAR DOESN'T EVEN CARRY THE PART ???

NHTSA complaint #11165987 — an unverified report by a vehicle owner.

at 32,000 miles Turner, OR Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING APPROXIMATELY 5 MPH, THE CONSUMER EXPERIENCED AN UNINTENDED ACCELERATION. THE CONTACT TAPPED THE BUMPER OF ANOTHER VEHICLE. THE VEHICLE WAS DRIVEN TO THE CONTACT RESIDENCE WITH MINIMAL DAMAGE. THE CONTACT ALSO STATED THAT THE SAME FAILURE RECURRED AT LEAST SIX TIMES PRIOR TO THE CRASH. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 32,000. UPDATED 04/07/16*LJ THE CONSUMER STATED THE ACCIDENT WAS MINOR. WHEN HER HUSBAND CHANGED LANES, TO MAE A TURN, TRAFFIC WAS STOPPED FOR A RED LIGHT, HE APPLIED THE BRAKE, HOWEVER, THE RPM'S INCREASED. HER HUSBAND STOPPED THE VEHICLE, BY SHIFTING TO NEUTRAL AND QUICKLY BACK TO DRIVE. UPDATED 05/06/16.

NHTSA complaint #10816812 — an unverified report by a vehicle owner.

at 17,000 miles Brentwood, CA Fire 1 injured

FUEL SYSTEM, GASOLINE

I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT TO THE JAGUAR SHOP IN WALNUT CREEK (EUROPEAN JAGUAR), AND THEY SENT THE VIDEO TO THE MANUFACTURE. I WAS CONTACTED BY LETTER BY THE MANUFACTURER SAYING SORRY FOR YOUR TROUBLE. I ALSO SPOKE TO [XXX] MY ADVISOR WHO EXPLAINED THAT THE MANUFACTURE NEW THE PROBLEM. NOTHING SEEMED TO FIX THIS ISSUE AND FINALLY ON MAY 3, 2011, I WAS TRAVELING ON 580 WESTBOUND AND THE CAR EXPLODED INTO FLAMES. I ESCAPED BUT WITH INJURIES TO THE RIGHT WRIST AND RIGHT KNEE, AND LEFT ANKLE, NEEDING SURGERY AND PTSD. I WAS TOLD THAT MY VEHICLE HAD THE SAME TYPE OF 2010 MODELS THAT WERE RECALLED, AS TO THE GAS FLANGE /GAS TANK SYSTEM, THAT COULD BE RELATED. I, HOWEVER WANT TO MAKE A COMPLAINT BECAUSE FOR THE SAFETY OF OTHERS AND IF MY CHILDREN WHO WERE IN THE VEHICLE EARLIER THAT MORNING AT 7:50 AM , THEY WOULD HAVE ENDED IN TWO DEATHS, LIKELY THREE TRYING TO RESCUE THEM. THE EXPLOSION OCCURRED AT APPROXIMATELY 10;30 A.M. ON MAY 3, 2011. I WOULD LIKE TO THANK YOU FOR YOUR TIME AND COOPERATION IN TAKING THE COMPLAINT. I CAN FORWARD PHOTOS AND ANYTHING ELSE YOU WOULD REQUIRE IF NEEDED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10637847 — an unverified report by a vehicle owner.

at 17,000 miles Brentwood, CA Fire 1 injured

ELECTRICAL SYSTEM

I PURCHASED THE 2009 JAGUAR XF SUPERCHARGE AND I HAD MULTIPLE STALLS IN THIS VEHICLE , WHERE IT WOULD STOP WORKING AND THE READING BOARD WOULD READ DEFAULT SYSTEM AND WOULD NOT START FROM ANYWHERE TO 2-20 MINUTES. I TOOK THE VEHICLE IN OF COURSE SEVERAL TIMES AND THEY ONLY INDICATED IT ONE TIME ON ONE INVOICE, EVEN THOUGH I HAD THE RECURRING ISSUE WITH THIS CAR. I FINALLY TOOK A VIDEO AND GAVE IT TO THE JAGUAR SHOP IN WALNUT CREEK (EUROPEAN JAGUAR), AND THEY SENT THE VIDEO TO THE MANUFACTURE. I WAS CONTACTED BY LETTER BY THE MANUFACTURER SAYING SORRY FOR YOUR TROUBLE. I ALSO SPOKE TO [XXX] MY ADVISOR WHO EXPLAINED THAT THE MANUFACTURE NEW THE PROBLEM. NOTHING SEEMED TO FIX THIS ISSUE AND FINALLY ON MAY 3, 2011, I WAS TRAVELING ON 580 WESTBOUND AND THE CAR EXPLODED INTO FLAMES. I ESCAPED BUT WITH INJURIES TO THE RIGHT WRIST AND RIGHT KNEE, AND LEFT ANKLE, NEEDING SURGERY AND PTSD. I WAS TOLD THAT MY VEHICLE HAD THE SAME TYPE OF 2010 MODELS THAT WERE RECALLED, AS TO THE GAS FLANGE /GAS TANK SYSTEM, THAT COULD BE RELATED. I, HOWEVER WANT TO MAKE A COMPLAINT BECAUSE FOR THE SAFETY OF OTHERS AND IF MY CHILDREN WHO WERE IN THE VEHICLE EARLIER THAT MORNING AT 7:50 AM , THEY WOULD HAVE ENDED IN TWO DEATHS, LIKELY THREE TRYING TO RESCUE THEM. THE EXPLOSION OCCURRED AT APPROXIMATELY 10;30 A.M. ON MAY 3, 2011. I WOULD LIKE TO THANK YOU FOR YOUR TIME AND COOPERATION IN TAKING THE COMPLAINT. I CAN FORWARD PHOTOS AND ANYTHING ELSE YOU WOULD REQUIRE IF NEEDED. THANK YOU [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).

NHTSA complaint #10637847 — an unverified report by a vehicle owner.

at 42,000 miles Middletown, NY Crash

POWER TRAIN

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE ATTEMPTING TO PARK. THE BRAKES WERE ENGAGED WHILE THE FAILURE OCCURRED. THE VEHICLE ACCELERATED FORWARD UNTIL CRASHING INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT IT TOOK EXTREME FORCE TO SHIFT THE GEAR SHIFT INTO DRIVE, WHICH CAUSED THE VEHICLE TO LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE POLICE DEPARTMENT WERE PRESENT. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.

NHTSA complaint #10466467 — an unverified report by a vehicle owner.

at 42,000 miles Middletown, NY Crash

VEHICLE SPEED CONTROL

TL* THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE VEHICLE SUDDENLY ACCELERATED WHILE ATTEMPTING TO PARK. THE BRAKES WERE ENGAGED WHILE THE FAILURE OCCURRED. THE VEHICLE ACCELERATED FORWARD UNTIL CRASHING INTO THE REAR END OF ANOTHER VEHICLE. THE CONTACT ALSO STATED THAT IT TOOK EXTREME FORCE TO SHIFT THE GEAR SHIFT INTO DRIVE, WHICH CAUSED THE VEHICLE TO LOSE ACCELERATION. THE FAILURE WAS EXPERIENCED NUMEROUS TIMES. THE POLICE DEPARTMENT WERE PRESENT. THE VEHICLE WAS THEN TOWED TO THE DEALER. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 42,000 AND THE CURRENT MILEAGE WAS 43,000.

NHTSA complaint #10466467 — an unverified report by a vehicle owner.

The most recent complaints

In the owners' own words, exactly as filed with NHTSA.

Laplata, MD

UNKNOWN OR OTHER

Dashboard leather bubbling and repairs are very expensive which I have not had done at the present time.

NHTSA complaint #11457332 — an unverified report by a vehicle owner.

at 13,400 miles Gainesville, FL

ELECTRICAL SYSTEM

INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.

NHTSA complaint #11351320 — an unverified report by a vehicle owner.

at 13,400 miles Gainesville, FL

ENGINE

INSIDE CAR INTERIOR LIGHTS COMES ON AND OFF WHILE DRIVING ON IT'S OWN. EVEN AT NIGHT WHILE DRIVING THE INTERIOR LIGHT WILL COME AND OFF BY THEMSELVES FOR APPARENT REASON. I'VE GOOGLE AN SEEN A LOT OF COMPLAINTS ON JAGUAR WEBSITE ABOUT THE SAME ISSUE BEEN REPORTED SINCE 2011 WITH NO RECALL TO FIX THE ISSUE AN AS OF TODAY I'M STILL EXPERIENCING THIS ISSUE. ENGINE MAKES A TICKING NOISE WHILE IDLING AND WORSE AFTER ACCELERATION. AS IF SOMETHING IS LOSE PUT IN SHOP A FEW TIME THEY CHECKED THE TIMING CHAIN, LIFTERS, AND USED AN STETHOSCOPE TO FIND THE PROBLEM STILL CAN'T. JUST TOLD ME TO DRIVE UNTIL THE ENGINE GOES OUT.

NHTSA complaint #11351320 — an unverified report by a vehicle owner.

SAN Bruno, CA

ELECTRICAL SYSTEM

CAR SHIFT KNOB WILL GET STUCK RANDOMLY

NHTSA complaint #11331770 — an unverified report by a vehicle owner.

SAN Bruno, CA

ELECTRONIC STABILITY CONTROL (ESC)

CAR SHIFT KNOB WILL GET STUCK RANDOMLY

NHTSA complaint #11331770 — an unverified report by a vehicle owner.

at 42,000 miles North LAS Vegas, NV

ELECTRICAL SYSTEM

THE ISSUES THAT I AM HAVING STARTED AND WAS NOTICED ABOUT 2 YEARS AGO. I NOTICED THE TURN SIGNAL SOUNDED DISTORTED OR LIKE A SHORT WAS DEVELOPING IN THE SYSTEM. THEN I NOTICED THE KEY IN THE IGNITION AND THE SEAT BELT WARNINGS WERE NO LONGER AUDIBLE. THESE INDICATIONS WERE LISTED IN CAMPAIGN 08V607000.

NHTSA complaint #11328679 — an unverified report by a vehicle owner.

at 40,943 miles North LAS Vegas, NV

EXTERIOR LIGHTING

RECALL ALERT: JAGUAR XFFACEBOOKTWITTER POSTED: DECEMBER 9, 2008 JAGUAR IS RECALLING ABOUT 3,800 2009 XF SEDANS DUE TO AN ELECTRICAL DEFECT THAT COULD RESULT IN A NUMBER OF PROBLEMS. IN A DEFECT NOTICE FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, JAGUAR EXPLAINS, "THE INSTRUMENT CLUSTER SPEAKER WIRES MAY FRACTURE AS A CONSEQUENCE OF AN OVERLY AGGRESSIVE TICK-TOCK SOUND WAVE FORM, THE VOLUME OF WHICH IS VEHICLE SPEED DEPENDENT." THE XF MAKES THE TICK-TOCK SOUND WHEN ITS TURN SIGNAL IS ENGAGED - AND AT HIGH SPEED, THE SOUND MAY BE LOUD ENOUGH TO CRACK THE RUBBER COATING ON SPEAKER WIRES. "IN THE EVENT OF A SPEAKER FAILURE, THE FOLLOWING AUDIBLE NOTIFICATIONS WILL CEASE TO FUNCTION - DIRECTIONAL INDICATORS, SEAT BELT WARNING, 'LIGHTS ON' WARNING, DRIVER'S DOOR OPEN WITH THE KEY IN THE IGNITION, DRIVER INTERVENTION (ADAPTIVE CRUISE CONTROL EQUIPPED VEHICLES) AND SEAT MEMORY." DEALERS WILL MAKE A SIMPLE SOFTWARE ADJUSTMENT, FREE OF CHARGE, TO FIX THE PROBLEM. OWNERS SHOULD RECEIVE A LETTER IN THE MAIL EXPLAINING THE RECALL THIS WEEK. THIS IS THE SECOND TIME THE XF HAS BEEN RECALLED SINCE IT CAME ON THE MARKET JUST A FEW MONTHS AGO. THE EARLIER RECALL, INVOLVING A SEATBELT DEFECT, WAS A FAR MORE SERIOUS SAFETY RISK - BUT THE FACT THAT THE VEHICLE HAS BEEN RECALLED TWICE IN SUCH A SHORT TIME MIGHT CONCERN SOME BUYERS. THE XF IS A MECHANICALLY COMPLEX CAR WITH MANY FEATURES NOT FOUND IN OTHER VEHICLES, FROM A SHIFT KNOB THAT SITS INSIDE THE CONSOLE WHEN THE CAR IS OFF AND RAISES INTO THE DRIVER'S HAND AFTER THE VEHICLE IS STARTED, TO A TOUCH-SENSITIVE GLOVEBOX LOCK. JAGUAR HAS HISTORICALLY FACED QUALITY CONTROL PROBLEMS. THE XF IS A SHARP-LOOKING CAR WITH A POWERFUL ENGINE THAT HAS WON PRAISE FROM MANY REVIEWERS, BUT QUALITY PROBLEMS WITH THIS CAR COULD DEFEAT JAGUAR'S EFFORTS TO REFORM ITS IMAGE.

NHTSA complaint #11282048 — an unverified report by a vehicle owner.

at 40,943 miles North LAS Vegas, NV

ELECTRICAL SYSTEM

RECALL ALERT: JAGUAR XFFACEBOOKTWITTER POSTED: DECEMBER 9, 2008 JAGUAR IS RECALLING ABOUT 3,800 2009 XF SEDANS DUE TO AN ELECTRICAL DEFECT THAT COULD RESULT IN A NUMBER OF PROBLEMS. IN A DEFECT NOTICE FILED WITH THE NATIONAL HIGHWAY TRAFFIC SAFETY ADMINISTRATION, JAGUAR EXPLAINS, "THE INSTRUMENT CLUSTER SPEAKER WIRES MAY FRACTURE AS A CONSEQUENCE OF AN OVERLY AGGRESSIVE TICK-TOCK SOUND WAVE FORM, THE VOLUME OF WHICH IS VEHICLE SPEED DEPENDENT." THE XF MAKES THE TICK-TOCK SOUND WHEN ITS TURN SIGNAL IS ENGAGED - AND AT HIGH SPEED, THE SOUND MAY BE LOUD ENOUGH TO CRACK THE RUBBER COATING ON SPEAKER WIRES. "IN THE EVENT OF A SPEAKER FAILURE, THE FOLLOWING AUDIBLE NOTIFICATIONS WILL CEASE TO FUNCTION - DIRECTIONAL INDICATORS, SEAT BELT WARNING, 'LIGHTS ON' WARNING, DRIVER'S DOOR OPEN WITH THE KEY IN THE IGNITION, DRIVER INTERVENTION (ADAPTIVE CRUISE CONTROL EQUIPPED VEHICLES) AND SEAT MEMORY." DEALERS WILL MAKE A SIMPLE SOFTWARE ADJUSTMENT, FREE OF CHARGE, TO FIX THE PROBLEM. OWNERS SHOULD RECEIVE A LETTER IN THE MAIL EXPLAINING THE RECALL THIS WEEK. THIS IS THE SECOND TIME THE XF HAS BEEN RECALLED SINCE IT CAME ON THE MARKET JUST A FEW MONTHS AGO. THE EARLIER RECALL, INVOLVING A SEATBELT DEFECT, WAS A FAR MORE SERIOUS SAFETY RISK - BUT THE FACT THAT THE VEHICLE HAS BEEN RECALLED TWICE IN SUCH A SHORT TIME MIGHT CONCERN SOME BUYERS. THE XF IS A MECHANICALLY COMPLEX CAR WITH MANY FEATURES NOT FOUND IN OTHER VEHICLES, FROM A SHIFT KNOB THAT SITS INSIDE THE CONSOLE WHEN THE CAR IS OFF AND RAISES INTO THE DRIVER'S HAND AFTER THE VEHICLE IS STARTED, TO A TOUCH-SENSITIVE GLOVEBOX LOCK. JAGUAR HAS HISTORICALLY FACED QUALITY CONTROL PROBLEMS. THE XF IS A SHARP-LOOKING CAR WITH A POWERFUL ENGINE THAT HAS WON PRAISE FROM MANY REVIEWERS, BUT QUALITY PROBLEMS WITH THIS CAR COULD DEFEAT JAGUAR'S EFFORTS TO REFORM ITS IMAGE.

NHTSA complaint #11282048 — an unverified report by a vehicle owner.

Sauk Village, IL

ELECTRICAL SYSTEM

MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP

NHTSA complaint #11218955 — an unverified report by a vehicle owner.

Sauk Village, IL

ENGINE

MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP

NHTSA complaint #11218955 — an unverified report by a vehicle owner.

Sauk Village, IL

ELECTRONIC STABILITY CONTROL (ESC)

MY 2009 JAGUAR HAS BEEN IN THE SHOP FOR ALMOST 1 YEAR, I WAS TOLD THAT IT WAS THE WIRE HARNESS, HOWEVER THE WIRE HARNESS WAS REPLACED UNDER MY EXTENDED WARRANTY AND THE PROBLEM STILL EXIST. I PURCHASED THE 2009 JAGUAR AT CAR MAX IN 2012, AFTER ABOUT 3 MONTHS IT WAS IN FOR OIL CHANGE AND ANTIFREEZE WAS SMELT, THEY PUT ME IN A RENTAL AND MY CAR WAS RETURNED AFTER ABOUT 1 WEEK. THIS WAS A THIRD VEHICLE FOR MY HOUSEHOLD SO IT WAS BASICALLY GARAGE KEPT, AFTER ABOUT 1 YEAR( WITH FOLLOWING NORMAL OIL CHANGES, MY ABS/EBS AND OTHER LIGHTS STARTED COMING ON, IT WAS TAKEN TO CAR MAX WHERE THE PUT ME IN A LOANER CAR AND KEPT MY CAR FOR ABOUT 2-3 MONTHS, STATING WIRE HARNESS...FAST FORWARD, THE SAME LIGHTS CAME ON AGAIN AND AGAIN IT WENT TO THE SAME MECHANICAL SHOP ON JUNE 19,2018 AND ITS STILL IN THE SHOP NOW! PLEASE HLEP

NHTSA complaint #11218955 — an unverified report by a vehicle owner.

at 67,000 miles Greensboro, NC

FUEL/PROPULSION SYSTEM

TL* THE CONTACT OWNS A 2009 JAGUAR XF. WHILE THE FUEL WAS BEING DEPLETED, THE VEHICLE STALLED WITHOUT WARNING AND WAS UNABLE TO RESTART. ONCE MORE FUEL WAS ADDED, THE VEHICLE WAS ABLE TO OPERATE. THE VEHICLE WAS TAKEN TO JAGUAR GREENSBORO (1205 BRIDFORD PKWY, GREENSBORO, NC 27407), BUT WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 67,000. THE VIN WAS NOT PROVIDED.

NHTSA complaint #11208707 — an unverified report by a vehicle owner.

at 97,400 miles Colorado Springs, CO

ELECTRICAL SYSTEM

NHTSA CAMPAIGN ID NUMBER 08V607000, ALSO OCCURS IN MY VEHICLE THE 2009 JAGUAR XF SUPERCHARGED BUT THE VIN IS NOT INCLUDED IN THE SAFETY RECALL. JAGUAR WILL NOT REPAIR THE PROBLEM EVEN THOUGH IT IS A KNOW ISSUE IN THAT MAKE MODEL AND YEAR. THE 2009 THE SPEAKER FAILS, THE FOLLOWING AUDIBLE NOTIFICATIONS ARE IMPACTED: TURN INDICATOR, SEAT BELT WARNING, LIGHTS 'ON' WARNING, DRIVER'S DOOR OPEN WITH KEY IN IGNITION, DRIVER INTERVENE (ADAPTIVE CRUISE CONTROL VEHICLES ONLY) AND SEAT MEMORY. THE AUDIBLE SEAT BELT WARNING IS TO REMIND DRIVERS TO WEAR THEIR SAFETY BELT. IF THE AUDIBLE WARNING IS NOT PRESENT, DRIVERS MAY NEGLECT TO WEAR THEIR SAFETY BELT, THEREBY INCREASING THE RISK OF INJURY OR DEATH IN THE EVENT OF A CRASH.

NHTSA complaint #11171243 — an unverified report by a vehicle owner.

at 80,000 miles Chesapeake, VA Fire

FUEL/PROPULSION SYSTEM

I BELIEVE JAGUAR SHOULD RECALL THE FUEL RAIL BECAUSE THE ALUMINUM FUEL RAILS CORRODE FROM THE INSIDE OUT FROM USING CERTAIN ETHANOL FUELS WITH LOW WATER CONTENT, WHICH CAUSE A PINHOLE THAT SPRAYED RAW GASOLINE ONTO A HOT ENGINE WHICH CAUSE A FIRE. THOSE ALUMINUM FUEL RAILS WERE NEED TO BE REPLACED WITH STAINLESS STEEL RAILS. MY CAR WAS ALMOST CAUGHT ON FIRE DUE TO A PINHOLE FUEL LEAK WHICH DEVELOPED. AND THIS OCCURRED WHILE STATIONARY AND MOVING THE SMELL WAS SO STRONG I HAD TO DRIVE WITH THE WINDOWS DOWN. AND TO MAKE MATTERS WORST THE FUEL RAIL IS NO LONGER AVAILABLE THROUGH JAGUAR THE PART IS OBSOLETE SO HOW CAN WE HAVE ARE CAR REPAIRED IF JAGUAR DOESN'T EVEN CARRY THE PART ???

NHTSA complaint #11165987 — an unverified report by a vehicle owner.

at 53,000 miles Dallas, TX

UNKNOWN OR OTHER

2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.

NHTSA complaint #11161339 — an unverified report by a vehicle owner.

at 139,000 miles Cheltenham, PA

VEHICLE SPEED CONTROL

TAKATA RECALL THE TRANSMISSION SLIPS OUT OF GEAR ALL THE TIME. NOW MY SHIFTIER IS STUCK IN GEAR.THE CAR WILL BE STILL AND IT GETS STUCK. I'VE HAD THIS CAR FOR ALMOST FIVE YEARS AND TOWARDS THE END IT HAS GIVEN ME HELL. TRANSMISSION ALWAYS FAILING WHILE DRIVING NO MATTER ON HIGHWAY OR STREET. THERE'S ALSO A LAG WHEN DRIVING ABOVE 50MPH.

NHTSA complaint #11143511 — an unverified report by a vehicle owner.

at 139,000 miles Cheltenham, PA

ELECTRICAL SYSTEM

TAKATA RECALL THE TRANSMISSION SLIPS OUT OF GEAR ALL THE TIME. NOW MY SHIFTIER IS STUCK IN GEAR.THE CAR WILL BE STILL AND IT GETS STUCK. I'VE HAD THIS CAR FOR ALMOST FIVE YEARS AND TOWARDS THE END IT HAS GIVEN ME HELL. TRANSMISSION ALWAYS FAILING WHILE DRIVING NO MATTER ON HIGHWAY OR STREET. THERE'S ALSO A LAG WHEN DRIVING ABOVE 50MPH.

NHTSA complaint #11143511 — an unverified report by a vehicle owner.

at 139,000 miles Cheltenham, PA

ENGINE

TAKATA RECALL THE TRANSMISSION SLIPS OUT OF GEAR ALL THE TIME. NOW MY SHIFTIER IS STUCK IN GEAR.THE CAR WILL BE STILL AND IT GETS STUCK. I'VE HAD THIS CAR FOR ALMOST FIVE YEARS AND TOWARDS THE END IT HAS GIVEN ME HELL. TRANSMISSION ALWAYS FAILING WHILE DRIVING NO MATTER ON HIGHWAY OR STREET. THERE'S ALSO A LAG WHEN DRIVING ABOVE 50MPH.

NHTSA complaint #11143511 — an unverified report by a vehicle owner.

Stone Mountain, GA

ENGINE

CAR SKIPS DURING ACCELERATION. ALSO, DASHBOARD BUCKLES

NHTSA complaint #11131068 — an unverified report by a vehicle owner.

Milwaukee, WI

UNKNOWN OR OTHER

WHEN DOORS UNLOCKED CAN START ENGINE WITHOUT FOB NEAR BY.

NHTSA complaint #11120022 — an unverified report by a vehicle owner.

at 130,000 miles Dallas, TX

UNKNOWN OR OTHER

2009 JAGUAR XF SUPERCHARGED DASHBOARD GLARE & VISIBILITY OBSTRUCTION THE LEATHER DASHBOARD ON MY 2009 JAGUAR XF SUPERCHARGED HAS BEGUN TO SEPARATE, RIPPLE, & BUBBLE. RESULTING IN A SERIOUS SAFETY ISSUE AS THE RIPPLING (LOOKS SIMILAR TO WAVES) CAUSES THE SUN TO REFLECT / GLARE DIRECTLY TO THE WINDSHIELD & INTO THE OPERATORS EYES. THE RESULT, UNDER CERTAIN CIRCUMSTANCE (HIGH NOON, VERY SUNNY DAYS, DUSK/DAWN), IS COMPLETE VISION IMPAIRMENT. THE PROBLEM STEMS FROM A DEFECTIVE GLUE / BONDING AGENT APPLIED DURING THE MANUFACTURING PROCESS. ONCE SEPARATION BEGINS IT PROGRESSES AND SPREADS LIKE CANCER. THE UNACCEPTABLE REPAIR ESTIMATE PROVIDED BY JAGUAR, $3,500.00 TO $4,500.00, TO REPLACE THE ENTIRE DASH. UNNECESSARY AS THE DEFECT IS THE BONDING AGENT, NOT THE HARDWARE. JAGUAR & OFFICIAL OEM FORUMS SUGGEST A... "COST EFFECTIVE ALTERNATIVE." THE REMEDY VIA THIRD PARTIES: REMOVE THE DASHBOARD, SEPARATE THE LEATHER, CLEAN, APPLY A NEW BONDING AGENT, CURE, AND REINSTALL. BECAUSE THE DASHBOARD IS NO LONGER FLAT, ON SUNNY DAYS & ESPECIALLY AT DUSK AND DAWN, THE LARGE BUBBLES & WAVES CAUSE LIGHT TO REFLECT DIRECTLY TO THE WINDSHIELD & THE OPERATORS EYES. THE RESULTING REFLECTION / GLARE RENDERS THE VEHICLE COMPLETELY UNSAFE TO OPERATE DURING THE PREVIOUSLY MENTIONED CONDITIONS. SAFETY IS IMPORTANT & JAGUAR SHOULD ADDRESS THIS ISSUE VIA RECALL & NOT LEAVE THE COSTLY REMEDY FOR THIS KNOWN DEFECT TO THE CONSUMER & POTENTIALLY UNQUALIFIED THIRD PARTY REPAIR FACILITIES. THIS KNOWN PROBLEM EFFECTS A MAJORITY OF 2009-2011 XF MODELS. JAGUAR ACKNOWLEDGE THE ISSUE AS EARLY 2009. YET CONTINUED TO USE A MANUFACTURING PROCESS KNOWN TO BE DEFECTIVE. THE KNOWN DEFECT CAN CAUSE TEMPORARY BLINDNESS WHILE OPERATING THE VEHICLE. THE CONSEQUENCES OF DRIVING WHILE BLIND ARE OBVIOUS. JAGUAR, SHOULD BE REQUIRED TO REMEDY THE DEFECT.

NHTSA complaint #11099180 — an unverified report by a vehicle owner.

Chicago, IL

AIR BAGS

TL* TAKATA RECALL. THE CONTACT OWNS A 2009 JAGUAR XF. THE CONTACT STATED THAT THE RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 17V027000 (AIR BAGS) WAS RECEIVED IN JANUARY OF 2017. AFTER CONTACTING THE DEALER (HOWARD ORLOFF JAGUAR IN CHICAGO, IL), THE CONTACT WAS INFORMED THAT THE PARTS NEEDED TO REPAIR THE DEFECT WERE NOT YET AVAILABLE. THE MANUFACTURER WAS NOT NOTIFIED. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE.

NHTSA complaint #11082186 — an unverified report by a vehicle owner.

at 109,980 miles Glendale, AZ

ELECTRONIC STABILITY CONTROL (ESC)

TRANSMISSION CONTROL SHIFT MODULE - THERE WAS A RECALL NOTICE K063 DATED 9/19/11 FROM JAGUAR ABOUT TRASMISSION CONTROL SWITCH (TCS) REPLACEMENT FOR THE 2009 XFS. APPARENTLY, THE EARLIER K048 RECALL FOR THE CIRCUIT BOARD FIX DIDN'T QUITE CURE ALL THE PROBLEMS. MY TRANSMISSION CONTROL SHIFT MODULE GOT STUCK WOULDN'T GO INTO DRIVE OR REVERSE; IT WAS STATIONARY. I HAD IT TOWED TO THE JAGUAR DEALER, THEY STATED THAT THE RECALL WAS FOR CERTAIN JAGUARS PARTICULAR TO VIN#'S. I ADVISED THEM THAT MY CAR IS DOING THE SAME THING AS RECALL MANUFACTURER# K063. THEY STATED IT WAS NOT PERTAINING TO MY CAR, SO THEY ARE CHARGING ME $1,200 TO FIX INSTEAD OF APPLY THE RECALL. I BELIEVE THERE HAS TO BE A MISTAKE AND MY CAR SHOULD OF BEEN INCLUDED ON THE RECALL LIST. I NEED SOMEONE TO LOOK MORE THOROUGHLY INTO THIS ISSUE AS I AM GETTING RESISTANCE FROM THE MANUFACTURER, AND DEALERSHIP.

NHTSA complaint #11076316 — an unverified report by a vehicle owner.

at 54,000 miles Panama City Beach, FL

AIR BAGS

NHTSA & AIRBAGRECALL.COM SAY MY VIN IS NOT INCLUDED. CREDITKARMA.COM (INSURANCE BY VEHICLE EVALUATION SCORE) AND "CHAPTER 11 LEGAL NOTICE" RE: TAKATA AIRBAGS SAY I'M INCLUDED. WHO IS CORRECT IN THIS SERIOUS AND CONSEQUENTIAL RECALL?

NHTSA complaint #11065515 — an unverified report by a vehicle owner.

at 82,000 miles Houston, TX

AIR BAGS

THE LEATHER DASH HAS SEPARATED FROM THE BACK CAUSING RIDGES IN THE LEATHER UP TO 3/4" HIGH. IN THE EVENT OF A CRASH THIS WILL PREVENT PROPER DEPLOYMENT OF THE AIRBAG. THE LEATHER NEEDS TO BE FIRMLY ATTACHED AND STRETCHED TIGHT FOR THE STITCHING TO RIP CORRECTLY. IF THE LEATHER IS LOOSE AND RIDGED, THE STITCHING WILL ONLY PARTIALLY RIP AND MAY PREVENT FULL AIRBAG DEPLOYMENT INTO THE CABIN.

NHTSA complaint #11056159 — an unverified report by a vehicle owner.