2012 Jaguar XF problems

FUEL SYSTEM, GASOLINE

The contact owns a 2012 Jaguar XF. The contact stated that while the vehicle was parked, there was gas leaking from the vehicle. The contact associated the failure with NHTSA Campaign Number: 12V521000 (Fuel System, Gasoline); however, the VIN was not included. The dealer was contacted; however, the vehicle was not diagnosed or repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

NHTSA complaint #11755983 — an unverified report by a vehicle owner.

POWER TRAIN

I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?

NHTSA complaint #11497528 — an unverified report by a vehicle owner.

VEHICLE SPEED CONTROL

I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?

NHTSA complaint #11497528 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

I was driving my 2012 Jaguar XF on Highway 75 my car began to go from drive to neutral and changing gears on his own and I almost got hit by a semi-truck with the vehicle slowing down eventually I made it home with the vehicle and put it in park and never came out park again, the gear box had locked up that I was told by a local Jaguar repair shop. I could have lost my life that day with that car doing this and someone else can lose their life if this happen to them if you all don't make Jaguar fixed this problem, if it already hasn't happen to someone. I reported this problem to Jaguar today and they sound like they weren't interested in what I was telling them. They said they would open and case and they will close it. Do that make sense to you to open a case and close it?

NHTSA complaint #11497528 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

Fuel tank is leaking fuel from the top of the tank. Fuel is visibly leaking, I must exit the vehicle to air out and breathe. I’ve had multiple medical visits for headaches. Jaguar/Land Rover has had multiple fuel recalls, but have told me my car is not covered.

NHTSA complaint #11492927 — an unverified report by a vehicle owner.

ENGINE

The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !

NHTSA complaint #11478039 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

The dealer said that they fixed the recall, which is not true, because it came back so fast, it just unreal, the manufacture is one who should care about that, i was driving my kid to school wen the car started to shake badly, so i thought its kunda danger to my family !

NHTSA complaint #11478039 — an unverified report by a vehicle owner.

ENGINE

CAR STARTED SMELLING LIKE GAS AND GARAGE HAD SMELL. TODAY 4/15/2021 NOTICED FUEL DRIPPING UNDER THE FUEL TANK AREA.

NHTSA complaint #11408313 — an unverified report by a vehicle owner.

ENGINE

JAGUAR CUSTOM IS HAVING PROBLEM WITH THE PLASTIC COOLANT OUTLET PIPE AND THE CROSSOVER PIPE LEAKING THERE WAS THREE CUSTOM THERE AT THE SAME TIME I WAS THERE WITH THE SAME PROBLEM WHICH IS A COSTLY PROBLEM JAGUAR WANT $3,700 TO FIX THIS PROBLEM JUGUAR SUCH BE MADE TO CORRECT THIS PROBLEM AND STOP FROM MAKING MONEY ON CUSTOM FOR AND DEFECT PART THEY HAVE PUT IN THESE VEHICLE THEY KNOW IS INFERIOR PLEASE START A CLASS ACTION AGAINST THIS COMPANY FOR THIS PART.

NHTSA complaint #11400380 — an unverified report by a vehicle owner.

ENGINE

THIS IS THE 3RD TIME SINCE I HAVE OWN THIS VEHICLE THE ANTIFREEZE PIPES HAVE BEEN REPLACED. THE LAST TIME THE VEHICLE WARNING LOW BATTERY LIGHT CAME ON WHILE DRIVING DOWN THE INTERSTATE, THEN EVERYTHING ON THE CAR STARTED SHUTTING DOWN. THE CAR OVERHEATED AND BLEW ALL THE FLUID LINES. ACCORDING TO JAGUAR OF OCALA THE CROSSOVER PIPE WENT BAD, AGAIN THIS IS THE 3RD ONE REPLACED. AFTER SPENDING OVER $5699.00 DOLLARS 6 MONTHS LATER I AM NOTICING THE FLUID LEVEL DROPPING AND WE CAN SMELL ANTIFREEZE. WE ALSO HAD SOME OIL LEAKS FIXED 7 MONTHS BY A MECHANIC WHO SPECIALIZE IN JAGUARS AND THE CAR IS LEAKING AGAIN. ITS NEVER ENDING SPENDING MONEY AND WORRIED IT WILL CATCH FIRE.

NHTSA complaint #11389580 — an unverified report by a vehicle owner.

FUEL SYSTEM, GASOLINE

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD LEATHER INTERIOR DETACHED FROM THE BASE OBSTRUCTING THE CONTACT'S VIEW. THE CONTACT MENTIONED AN ABNORMAL ODOR ON THE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CA 91406, (818) 894-3800) WHERE THE VEHICLE WAS INSPECTED HOWEVER, A DETERMINATION WAS NOT REACHED PERTAINING THE FAILURE. WHILE PERFORMING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH A CASE WAS MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA complaint #11373864 — an unverified report by a vehicle owner.

STRUCTURE:BODY

TL* THE CONTACT OWNS A 2012 JAGUAR XF. THE CONTACT STATED THAT WHILE DRIVING THE DASHBOARD LEATHER INTERIOR DETACHED FROM THE BASE OBSTRUCTING THE CONTACT'S VIEW. THE CONTACT MENTIONED AN ABNORMAL ODOR ON THE INSIDE THE VEHICLE. THE VEHICLE WAS TAKEN TO GALPIN JAGUAR (15500 ROSCOE BLVD, VAN NUYS, CA 91406, (818) 894-3800) WHERE THE VEHICLE WAS INSPECTED HOWEVER, A DETERMINATION WAS NOT REACHED PERTAINING THE FAILURE. WHILE PERFORMING A VIN SEARCH, THE CONTACT BECAME AWARE OF NHTSA CAMPAIGN NUMBER: 12V521000 (FUEL SYSTEM, GASOLINE) HOWEVER, THE VIN WAS NOT INCLUDED. THE VEHICLE WAS NOT REPAIRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE WHICH A CASE WAS MADE. THE FAILURE MILEAGE WAS APPROXIMATELY 72,000.

NHTSA complaint #11373864 — an unverified report by a vehicle owner.

ENGINE

TIMING CHAIN NOISE THE ENGINE MAKES A LOUD TIMING CHAIN NOISE WHICH IS LEADING TO TIMING CHAIN FAILURE WHICH CAN LEAD TO FATALITIES

NHTSA complaint #11298312 — an unverified report by a vehicle owner.

ENGINE

COOLANT LEAK CAUSED BY BAD PLASTIC PARTS, ESPECIALLY THE CROSSOVER PIPE WHICH WAS MADE AS A WELDED TOGETHER PIECE. LUCKILY, I HAD A WARNING THAT MY COOLANT WAS LOW AND CONTINUED TO FILL THE COOLANT UP TILL I COULD BRING THE CAR IN FOR SERVICE AND REPLACEMENT OF THE WATER PUMP AND PLASTIC PARTS AS RECOMMENDED BY OTHER OWNERS.

NHTSA complaint #11269367 — an unverified report by a vehicle owner.

UNKNOWN OR OTHER

DASHBOARD IS COMING APART I HEARD DUE TO JAGUARS FAULTY BONDING AGENT THEY USED. THE DEALER TOLD ME ITS FROM THE SUN WHICH IS NOT TRUE

NHTSA complaint #11246261 — an unverified report by a vehicle owner.

ENGINE

TIMING CHAIN GUIDES WEAR VERY EASILY MAKE OF WEAK OR POOR QUALITY METAL.

NHTSA complaint #11241533 — an unverified report by a vehicle owner.

ENGINE

I TOOK MY CAR IN FOR AN ALIGNMENT. AFTER CHECKING UNDER THE CAR, THE MECHANICS REALIZED THAT THE COOLANT TUBING WAS MADE OF PLASTIC AND BROKE. THEY STATED THAT IF I DROVE THE CAR, I WOULD BE IN DANGER OF THE CAR SMOKING AND MAYBE CATCHING FIRE. I HAD TO REPLACE THE COOLANT. I WAS INFORMED THE JAGUAR HAS CHANGED THEIR ENGINEERING OF THIS RISK DUE TO THE NUMBER OF COMPLAINTS AND REPAIRS. I ALSO HAVE A 2012 XF AND IT HAS THE SAME ISSUE WITHIN THE SAME WEEK WHICH IS COSTING ME $2200 TO REPLACE. THIS IS A SERIOUS ISSUE IF THE COOLANT ISSUES RESULTS IS SMOKING AN POTENTIAL FIRE OF THE ENGINE.

NHTSA complaint #11233800 — an unverified report by a vehicle owner.

ENGINE

WHEN MY CAR WAS DIAGNOSED IT SAID THAT ALL 8 CYLINDERS WERE MISFIRING. I WAS INFORMED THAT IT IS ALMOST IMPOSSIBLE FOR ALL 8 CYLINDERS TO GO OUT AT THE SAME TIME. I WAS INFORMED THAT THERE WAS AN EMISSION RECALL ON SOME JAGUAR AND MY VIN NUMBER FALLS WITHIN THAT RANGE. HOWEVER THE ONLY RECALL THAT POPS UP FOR MY CAR IS THE AIRBAG ONE. PLEASE LOOK INTO IT BECAUSE MY CAR IS VERY UN STABLE. THE ENGINE IS KNOCKING ROCKING BACK AND FORTH CAUSE MY WHOLE CAR TO SHAKE AND ROCK. IT LOOSES POWER WILL CUT OFF AT RANDOM. RESTRICTED PERFORMANCE LIGHT IS ON AND CAR WILL NOT EXCELERATE

NHTSA complaint #11186155 — an unverified report by a vehicle owner.

FUEL/PROPULSION SYSTEM

IN 2012 JAGUAR HAD A RECALL ON SOME OF THEIR FX MODEL CARS DUE TO FAULTY FUEL TANK FLANGE ISSUES THAT COULD CAUSE THE CARS TO CATCH FIRE. THE NHTSA CAMPAIGN # WAS 12V521000, THE RECALL # WAS: J027 & THE POTENTIAL NUMBER OF UNITS AFFECTED WAS 4,195. IN THE DOCUMENT I'VE ENCLOSED, YOU'LL SEE THAT MY VEHICLE HAD THE EXACT SAME ISSUE WITH THE OIL LEAK AND CRACKED FUEL TANK FLANGE THAT OTHER CARS WERE RECALLED FOR IN 2012. I INITIALLY NOTICED A STRONG FUEL SMELL IN MY GARAGE AFTER TURNING THE CAR OFF AND CLOSING THE GARAGE DOOR ABOUT 1 WEEKS AGO. MY NEXT DOOR NEIGHBOR ALSO COMPLAINED THAT SHE SMELLED THE GAS FUMES IN HER HOUSE LAST WEEK, BUT NOTICED THAT THEY WENT AWAY AFTER I REMOVED MY CAR FROM THE GARAGE AND PARKED IT OUTSIDE. I CHECKED JAGUAR'S WEBSITE AND ASKED MY JAGUAR SERVICE ADVISOR IF THERE WAS A RECALL ON MY VEHICLE BECAUSE I'D PREVIOUSLY READ ABOUT THE FUEL TANK FLANGE RECALL, BUT BOTH SOURCES DID NOT CONFIRM A RECALL ON MY CAR. I CALLED JAGUAR THIS MORNING WHILE AT THE DEALERSHIP WAITING FOR MY CAR TO BE SERVICED, AND WAS TOLD THAT THEY RECALL WAS VIN SPECIFIC & IT WAS INDEED FOR THE SAME EXACT ISSUE I HAD FIXED TODAY. I'M CONCERNED THAT I WAS DRIVING AROUND IN A CAR THAT JAGUAR HAS KNOWN TO HAVE A SERIOUS ISSUE THAT COULD'VE RESULTED IN MY CAR CATCHING FIRE, YET MINE AND OTHER JAGUARS WHO MAY HAVE HAD OR MAY HAVE THE ISSUE ARE STILL ON THE STREETS. DUE TO THE SEVERITY OF THE MATTER, I WANTED TO BRING IT TO YOUR ATTENTION IN HOPES THAT YOU CAN INTERVENE WITH THIS SERIOUS SITUATION.

NHTSA complaint #11149472 — an unverified report by a vehicle owner.

WHEELS

TPMS FAILURE. THIS WARNING SUDDENLY APPEARED. CONTACTED JAGUAR AND THEY ARE SAYING THAT THEY ARE HEARING MORE AND MORE ABOUT THEM, HOWEVER, THERE IS NO FIX. THEY RECOMMENDED THAT I GO TO A TIRE SHOP AND HAVE THEM SCAN THE SENSORS, WHICH I DID. THEY SCANNED ALL FOUR SENSORS AND THEY SCANNED AS FINE, HOWEVER, IT SEEMS THAT THE SENSOR SUDDENLY STOPPED COMMUNICATING WITH THE VEHICLE. I CANNOT GET THIS FIXED AND NOT SURE OF WHAT IS GOING O. JAGUAR REFUSES TO LISTEN TO THE ISSUE.

NHTSA complaint #11141191 — an unverified report by a vehicle owner.