FaultScore

1999 Jeep Cherokee airbag problems

38 of the 516 complaints about the 1999 Jeep Cherokee are about the airbag system — 7% of everything reported for this model year. Half of the failures with a mileage on record happened before 72,600 miles.

F

38

Complaints

20

Crashes

0

Fires

10

Injuries

Exactly what failed

Frontal 19 50.0%
AIR Bags 14 36.8%
Sensor/Control Module 5 13.2%

Airbags across every Jeep Cherokee year

1995 43 9.8%
1996 26 5.9%
1997 29 6.6%
1998 52 11.9%
1999 38 8.7%
2000 26 5.9%
2001 21 4.8%
2014 48 11.0%
2015 41 9.4%
2016 30 6.8%
2017 26 5.9%
2018 16 3.7%
2019 42 9.6%

What owners said

Filed with NHTSA, in their own words.

at 50,000 miles Wellsboro, PA

AIR BAGS

The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.

NHTSA complaint #11535802 — an unverified report by a vehicle owner.

Bainbridge Island, WA

AIR BAGS

The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.

NHTSA complaint #11433473 — an unverified report by a vehicle owner.

Kasilof, AK

AIR BAGS

1999 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOT ABLE TO FIND THE PARTS NECESSARY TO REPAIR THE VEHICLE DUE TO THE VEHICLE'S AGE. THE VEHICLE WAS INCLUDED IN THE RECALL.

NHTSA complaint #11349450 — an unverified report by a vehicle owner.

at 180,000 miles Salem, OR

AIR BAGS

I FOUND ONLY GENERAL INFORMATION THAT OUR 1999 JEEP CHEROKEE HAD TWO RECALLS. IT IS TWENTY YEARS OLD AND I WOULD LIKE TO FIND OUT MORE ABOUT THE RECALLS. WE ARE MOST CONCERNED TO LEARN THAT THERE WAS AN AIR BAG RECALL SOMETIME IN THE PAST. WE HAVE OWNED IT SINCE 2003 AND NEVER RECEIVED A RECALL. THE INFO SAID IT WAS A NHTSA RECALL #00V105000. THE OTHER RECALL SAYS IT'S AN AFTER-MARKET FUEL PUMP AIR TEX ELECTRIC FUEL PUMPS FOR 1999 ' 2004. PLEASE SEND US ANY INFORMATION ON THIS AND WHAT WE CAN DO ABOUT IT, IF ANYTHING. THANK YOU

NHTSA complaint #11266513 — an unverified report by a vehicle owner.

Monticello, NY

AIR BAGS

TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBERT GREEN CHRYSLER DODGE JEEP RAM (178 BRIDGEVILLE RD, MONTICELLO, NY 12701, (845) 397-7532) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY BECAUSE OF THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.

NHTSA complaint #11155223 — an unverified report by a vehicle owner.

at 100,000 miles CAS Moon BAY, CA Crash 1 injured 1 killed

AIR BAGS

TL* THE CONTACT'S DAUGHTER OWNED A 1999 JEEP CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. AS A RESULT, THE CONTACT'S DAUGHTER SUSTAINED INJURIES TO THE LEFT EYE, LACERATION OF THE NOSE, A BROKEN JAW, THE FRONT TEETH SHIFTED, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE DRIVER OF THE OTHER VEHICLE PASSED AWAY AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.

NHTSA complaint #10994957 — an unverified report by a vehicle owner.

Pearl River, NY

AIR BAGS

AIRBAG WARNING LIGHT AND BUZZER, GO ON AND OFF EVERY 5 MINUTES. DEALER SAYS NO RECALL. WHAT DO I DO? UPDATED 09/09/15

NHTSA complaint #10730937 — an unverified report by a vehicle owner.

at 67,000 miles SUN City, AZ

AIR BAGS

TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE AIR BAG WARNING LAMP ILLUMINATED. THE VEHICLE WAS TAKEN TO THE DEALER WHO ADVISED THE CONTACT THAT THE VEHICLE WAS NOT INCLUDED IN RECALL NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE MANUFACTURER WAS NOT MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT REPAIRED. THE FAILURE MILEAGE WAS 67,000 AND THE CURRENT MILEAGE WAS 67,700.

NHTSA complaint #10605652 — an unverified report by a vehicle owner.

at 133,000 miles Nahant, MA

AIR BAGS:FRONTAL

DRIVER'S SIDE SEAT FRAME BROKE. SEAT WOBBLES BACK AND FORTH. OBVIOUSLY AN UNSAFE SITUATION BEING STRAPPED INTO A SEAT THAT IS NOT PROPERLY SECURED TO VEHICLE. WILL FORCE OF PUSHING BRAKE PEDAL TOTALLY SEPARATE SEAT FROM VEHICLE? THIS IS A MAJOR SAFETY ISSUE RELATIVE TO PASSENGER RESTRAINT (ME) AND BRAKING OR STOPPING OF THE VEHICLE(OTHERS). I HAVE READ WHERE THIS IS A COMMON OCCURRENCE ON JEEPS OF THE SAME MODEL AND YEAR AS MINE. CLEARLY, THIS IS A MANUFACTURING DEFECT. I HAVE NEVER HAD A SEAT FRAME FAIL ON ANY OTHER VEHICLE THAT I HAVE OPERATED. THIS IS NOT RUST RELATED. IT IS SIMPLY A FAILED VEHICLE WEIGHT REDUCTION PROGRAM THAT HAS BLOSSOMED INTO A FULL BLOWN SAFETY CONCERN FOR BOTH THOSE IN THE VEHICLE AND ANYONE ELSE OUTSIDE OF THE VEHICLE IN ITS GENERAL PROXIMITY. SOMETHING NEEDS TO BE DONE AS VEHICLE OWNERS WILL CONTINUE TO OPERATE THESE VEHICLES UNTIL THE SEAT TOTALLY SEVERS ITS COMPROMISED MOUNTING AND BECOMES TOTALLY DETACHED FROM THE VEHICLE. IN THE MEAN TIME, ANYONE IN ITS PATH IS AT SERIOUS RISK.

NHTSA complaint #10395211 — an unverified report by a vehicle owner.

Glasgow, MT Crash 1 killed

AIR BAGS

1999 JEEP CHEROKEE. ATTORNEY WRITES ON BEHALF OF CONSUMER WHO DIED IN A CRASH RELATED TO SEAT BELT AND AIRBAG ISSUES *TGW THE DECEDENT WAS DRIVING ON A CLEAR DAY ON A DRY HIGHWAY, WHEN SHE SUDDENLY HIT A MEDIAN AND THE VEHICLE ROLLED SEVERAL TIMES. ACCORDING TO THE ATTENDING PHYSICIAN, THE DECEDENT WAS TOO SMALL TO BE PROTECTED BY THE SEAT BELT AND SHOULDER HARNESS AND/OR THE AIR BAGS. THE DRIVER DIED FROM INTERNAL INJURIES CAUSED BY THE SEAT BELT /AIR BAG NOT BEING PROPERLY DESIGNED TO PROTECT SOMEONE THAT SMALL.

NHTSA complaint #10364951 — an unverified report by a vehicle owner.

at 200,000 miles Lupton, MI

AIR BAGS:FRONTAL

PASSENGER AIR BAG WENT OFF WHILE DRIVING DOWN THE ROAD IN MY 1999 JEEP CHEROKEE CHRYSLER INVESTIGATED AND SAID THAT NOTHING WAS WRONG AND WON'T DO ANYTHING TO REPAIR. BUT I KNOW THERE WAS SOMETHING WRONG BECAUSE SMOKE CAME OUT OF THE AIR BAG MODULE AND STILL SMELL BURNING WIRES DEALERSHIP SAID THAT JEEP HAD KNOWN RECALL THAT SAID WAS PERFORMED AND NEVER WAS FOUND RECALL ON YOUR WEB SITE IT SAID POSSIBLE AIR BAG LIGHT OR AIR BAG DEPLOYMENT DO TO CORROSION AND THE MODULE WAS SUPPOSED TO BE MOVED TO TRANSMISSION TUNNEL BUT NEVER WAS DONE AND YOU CAN SEE CORROSION ALL OVER MODULE. AND CHRYSLER WOULD NOT SAY IF IT IS SAFE TO DRIVE I WOULD LIKE TO KNOW WHAT I SHOULD DO THIS IS A SAFETY ISSUE.

NHTSA complaint #10318552 — an unverified report by a vehicle owner.

at 84,000 miles Santa Teresa, NM

AIR BAGS:FRONTAL

THE LOCAL DEALERSHIP INFORMED ME THAT THE CLOCKSPRING (PART #56009071) RESPONSIBLE FOR AIR BAG DEPLOYMENT WAS NOT WORKING PROPERLY. THE ONLY INDICATION I HAD OF THIS WAS THAT THE CRUISE CONTROL STOPPED WORKING AS WELL. THE AIR BAG HAS NEVER DEPLOYED.

NHTSA complaint #10153165 — an unverified report by a vehicle owner.

at 75,000 miles Portland, OR Crash

AIR BAGS

CONSUMER WAS DRIVING AT APPROXIMATELY 30 MPH AND T-BONED A VEHICLE. UPON IMPACT, THE VEHICLE VEERED OFF TO THE RIGHT AND HIT A RETAINING WALL, AND THE AIR BAGS FAILED TO DEPLOY.

NHTSA complaint #10107091 — an unverified report by a vehicle owner.

NEW Albany, IN

AIR BAGS

I HAVE A 1999 JEEP CHEROKEE, THE AIR BAG LIGHT COMES ON AND OFF. I HAVE RECENTLY DISCOVERED THAT THIS IS OCCURING TO OTHER JEEP PRODUCTS.

NHTSA complaint #10075113 — an unverified report by a vehicle owner.

at 52,000 miles Houston, TX Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING 60 MPH, THE DRIVER LOST CONTROL OF THE VEHICLE AND CRASHED INTO A CEMENT WALL. THE AIR BAGS DID NOT DEPLOY UPON IMPACT. THE VEHICLE WAS TOWED TO A REPAIR SHOP. *AK *SC

NHTSA complaint #10065281 — an unverified report by a vehicle owner.

at 61,226 miles Virginia Beach, VA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

THE DEFROSTER FAILED, AS A RESULT, VISIBILITY WAS IMPAIRED. *AK THE CONSUMER STATED THE DEFROSTED FAILED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE AIR BAG CONTROL MODULE WAS REPLACED, THE RIGHT FRONT WINDOW DID NOT WORK. *JB

NHTSA complaint #10051913 — an unverified report by a vehicle owner.

at 20,000 miles Port ST Lucie, FL Crash 1 injured

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

AIR BAG SENSOR RELOCATED AFTER RECALL TO TOP OF TRANSMISSION HOUSING. AIRBAG DID NOT DEPLOY AFTER A 40 MPH FRONTAL CRASH. RECALL ALSO CHANGED POSITION OF WIRE HARNESS CAUSING SHORT CIRCUIT. THAT RESULTED IN FAILURE OF 4 PCM 'S AND STALLING OF THE VEHICLE WHILE DRIVING.

NHTSA complaint #10041411 — an unverified report by a vehicle owner.

Gainesville, GA

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER STATES THAT WHILE DRIVING T AIR BAG WARNING LIGHT WOULD COME ON. DEALER NOTIFIED.

NHTSA complaint #10031483 — an unverified report by a vehicle owner.

at 70,200 miles Shickshinny, PA Crash 2 injured

AIR BAGS

THE VEHICLE WAS INVOLVED IN A FRONTAL COLLISION, AND THE AIR BAGS FAILED TO DEPLOY, THE DRIVER AND PASSENGER SUFFERED INJURIES.

NHTSA complaint #10008897 — an unverified report by a vehicle owner.

Shiloh, OH Crash

AIR BAGS:FRONTAL

WHILE DRIVING THROUGH AN INTERSECTION AND CONSUMER HAD A FRONTAL COLLISION. CONSUMER STATES THE AIRBAGS DID NOT DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION. TS

NHTSA complaint #8023807 — an unverified report by a vehicle owner.

Dublin, CA Crash

AIR BAGS:FRONTAL

CONSUMER WAS TRAVELING AT 30 MPH AND ANOTHER VEHICLE HIT CONSUMER'S VEHICLE ON PASSENGER'S SIDE. UPON IMPACT, NONE OF AIRBAGS DEPLOYED. PLEASE PROVIDE ANY FURTHER INFORMATION.

NHTSA complaint #8018125 — an unverified report by a vehicle owner.

Salt Lake, UT Crash

AIR BAGS:FRONTAL

WHILE TRAVELING ABOUT 65MPH ON HIGHWAY WITHOUT PRIOR WARNING TURNED THE VEHICLE RIGHT IN ORDER TO STRAIGHTEN VEHICLE. WHEN TURNING BACK TOWARDS THE VEHICLE CAUSED VEHICLE TO FLIP SIX TIMES. DUAL AIRBAGS DIDN'T DEPLOY, AND PASSENGER SIDE SEAT BELT BROKE.

NHTSA complaint #8016181 — an unverified report by a vehicle owner.

Westmoreland, TN Crash 1 injured

AIR BAGS:FRONTAL

WHILE DRIVING VEHICLE 45 TO 50 MPH ON A CLEAR DAY HAD AN ACCIDENT, AND AIRBAGS DID NOT DEPLOY. ALSO, CONSUMER STRUCK ANOTHER VEHICLE ON PASSENGER'S SIDE . VEHICLE HAD FRONTAL IMPACT.

NHTSA complaint #897875 — an unverified report by a vehicle owner.

Lakewood, CO

AIR BAGS

DEALER REPLACED INSTRUMENT PANEL CLUSTER MODULE AND PROBLM HAS REOCCURRED. TAKEN BACK TO THE DEALER, AND INFORMED CONSUMER THAT A WIRE WAS FOUNDED BROKEN AND REPLACED IT AGAIN. NO PROBLEMS AT THIS TIME. *AK CONSUMER DOES NOT FEEL THAT HE SHOULD HAVE BEEN CHARGED, VEHICLE HAD BEEN WORKED ON DURING A RECALL REPAIR REGARDING THE AIR BAG ON JUNE 7TH OF 2000. *SLC

NHTSA complaint #896900 — an unverified report by a vehicle owner.

Fairingham, MA Crash

AIR BAGS:FRONTAL

CONSUMER HAD A FRONTAL IMPACT COLLISION THAT RESULTED IN FRONT DRIVER'S AND PASSENGER'S AIRBAGS FAILING TO DEPLOY. DEALER HAS BEEN CONTACTED. PLEASE PROVIDE FURTHER DETAILS.

NHTSA complaint #891604 — an unverified report by a vehicle owner.

ELM City, NC Crash

AIR BAGS:FRONTAL

WHILE TRAVELING 30-35 MPH WHEN TRYING NOT TO HIT A DOG CONSUMER RAN OFF ROAD, AND FRONTAL AIR BAGS DID NOT DEPLOY AT ANY TIME. PLEASE PROVIDE FURTHER INFORMATION.

NHTSA complaint #886723 — an unverified report by a vehicle owner.

Congress, AZ Crash 1 injured

AIR BAGS

CAR WAS TOTALLED AND NEITHER THE DRIVER NOR THE PASSENGER AIR BAG WORKED.

NHTSA complaint #9001589 — an unverified report by a vehicle owner.

OAK Lawn, IL

AIR BAGS:FRONTAL

CONSUMER IS NOT ABLE TO OBTAIN RECALL REPAIR (00V-105) FOR THE AIR BAG MODULE, NO PARTS AVAILABLE. *MJS

NHTSA complaint #553214 — an unverified report by a vehicle owner.

Smithtown, NY

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

DEALERSHIP DENIED THE CONSUMER RECALL REPAIR, THE DEALERSHIP WILL NOT PERFORM RECALL BECAUSE THE CONSUMER DID NOT PURCHASE VEHICLE FROM THEM. (00V-105) *MJS

NHTSA complaint #552847 — an unverified report by a vehicle owner.

Phoenix, AZ

AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE

CONSUMER WAS NOT ABLE TO OBTAIN RECALL REPAIR IN THE APPROPRIATE TIME FRAME, DUE TO DEALERSHIP PROBLEM. (00V-105) *MJS

NHTSA complaint #552777 — an unverified report by a vehicle owner.

Other 1999 Jeep Cherokee problems

← Full 1999 Jeep Cherokee report