40 of the
516 complaints about the 1999 Jeep Cherokee are about the
glass, mirrors and wipers — 8% of everything
reported for this model year.
Half of the failures with a mileage on record happened before
65,000 miles.
C
40
Complaints
2
Crashes
0
Fires
2
Injuries
Exactly what failed
Power Window Devices AND Controls
2460.0%
Defroster/Defogger/Hvac System
512.5%
Windshield
37.5%
Exterior
25.0%
Windshield Wiper/Washer
12.5%
Sun/Moon Roof Assembly
12.5%
Glass, Side/Rear
12.5%
Interior
12.5%
Visibility
12.5%
Visibility/Wiper
12.5%
Windows, Mirrors & Wipers across every Jeep Cherokee year
SINCE THERE IS NO CATAGORY FOR THIS ISSUE I HAD TO PUT VISIBILITY/WIPER IN ORDER TO EVEN SUBMIT THIS FORM. THERE IS NO CATAGORY FOR THE HEATING SYSTEM WHICH THERE ARE A LOT OF PROBLEMS!!! THE ACCUATOR DOORS REGULATING THE HEAT TO THE INSIDE OF THE VEHICLE ARE BROKEN. I THOUGHT BY REPLACING THE MOTOR WHICH CONTROLS THEM IT WOULD FIX IT. NO SUCH LUCK THE DOORS ARE BROKEN AND NOT ONLY ARE THEY ALMOST IMPOSSIBLE TO REACH WITHOUT PULLING THE ENTIRE DASHBOARD AND CONSOLE, THE COST FOR IT WILL BE AROUND $1500 AND THAT IS ABSURD FOR A PART WHICH IS LESS THAN $100. THE LABOR WILL BE ABOUT $1300 TO GET TO IT. WHAT IS WRONG WITH THESE PEOPLE CAN'T THEY DESIGN A VEHICLE THAT CAN BE WORKED ON WITHOUT TAKING IT APART TO A LEVEL WHICH MAKES ME WANT TO JUNK THE CAR!! THEY SHOULD HAVE PUT SOMETHING OTHER THAN PLASTIC TO CONTROL THE HEAT IN THE VEHICLE. NOW IT IS THE MIDDLE OF JANUARY IN NEW MEXICO AND IT IS FREEZING. THANKS JEEP, I PAID A LOT OF MONEY FOR THIS SUV AND I'LL NEVER BUY ANOTHER AMREICAN CAR AGAIN!! I HAD TO REPLACE THE TRANSMISSION 2 YEARS AGO AT THE TUNE OF $3500. I RARELY GO ON A DIRT ROAD LET ALONE DRIVE FAST OR RECKLESS. A TRANSMISSION GOING OUT AT 65,000 IS ABSURD AND POOR DESIGN AND MANUFACTURING. THIS CAR IS NICKLING AND DIMEING ME TO DEATH!!
NHTSA complaint #10492391 — an unverified report by a vehicle owner.
at 119,000 milesAlbuquerque, NM
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
SINCE THERE IS NO CATAGORY FOR THIS ISSUE I HAD TO PUT VISIBILITY/WIPER IN ORDER TO EVEN SUBMIT THIS FORM. THERE IS NO CATAGORY FOR THE HEATING SYSTEM WHICH THERE ARE A LOT OF PROBLEMS!!! THE ACCUATOR DOORS REGULATING THE HEAT TO THE INSIDE OF THE VEHICLE ARE BROKEN. I THOUGHT BY REPLACING THE MOTOR WHICH CONTROLS THEM IT WOULD FIX IT. NO SUCH LUCK THE DOORS ARE BROKEN AND NOT ONLY ARE THEY ALMOST IMPOSSIBLE TO REACH WITHOUT PULLING THE ENTIRE DASHBOARD AND CONSOLE, THE COST FOR IT WILL BE AROUND $1500 AND THAT IS ABSURD FOR A PART WHICH IS LESS THAN $100. THE LABOR WILL BE ABOUT $1300 TO GET TO IT. WHAT IS WRONG WITH THESE PEOPLE CAN'T THEY DESIGN A VEHICLE THAT CAN BE WORKED ON WITHOUT TAKING IT APART TO A LEVEL WHICH MAKES ME WANT TO JUNK THE CAR!! THEY SHOULD HAVE PUT SOMETHING OTHER THAN PLASTIC TO CONTROL THE HEAT IN THE VEHICLE. NOW IT IS THE MIDDLE OF JANUARY IN NEW MEXICO AND IT IS FREEZING. THANKS JEEP, I PAID A LOT OF MONEY FOR THIS SUV AND I'LL NEVER BUY ANOTHER AMREICAN CAR AGAIN!! I HAD TO REPLACE THE TRANSMISSION 2 YEARS AGO AT THE TUNE OF $3500. I RARELY GO ON A DIRT ROAD LET ALONE DRIVE FAST OR RECKLESS. A TRANSMISSION GOING OUT AT 65,000 IS ABSURD AND POOR DESIGN AND MANUFACTURING. THIS CAR IS NICKLING AND DIMEING ME TO DEATH!!
NHTSA complaint #10492391 — an unverified report by a vehicle owner.
at 65,344 milesBoulder, CO
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE BLEND DOORS ON THE DUAL HEATER SYSTEM HAVE FAILED AND THERE IS NO HEAT OR AC TO THE PASSENGER COMPARTMENT.
NHTSA complaint #10446967 — an unverified report by a vehicle owner.
Mequon, WI
VISIBILITY
MY 1999 JEEP CHEROKEE DOES NOT DEFROST RIGHT-HAND SIDE OF FRONT WINDOW. LEFT -HAND SIDE WORKS VERY WELL. THIS HAPPENED BEFORE THIS YEAR, BUT SEEMED TO WORK OK AT END OF 2009. HAVE TRIED TO MOVE SELECTOR CONTROL BACK AND FORTH, DID NOT HELP AT ALL. TAKES SOME TIME FOR THE LEFT-HAND SIDE OF DEFROSTER TO CLEAR RIGHT-HAND SIDE. MY FRIEND HAD A 1998 DODGE DURANGO AND A 1996 DODGE STEALTH THAT DID THE SAME THING. COULD THIS BE A CHRYSLER MANUFACTURING PROBLEM? THANK YOU.
NHTSA complaint #10367756 — an unverified report by a vehicle owner.
at 65,000 milesStevenson Ranch, CA
VISIBILITY:WINDSHIELD WIPER/WASHER
TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING 35 MPH, THE VEHICLE WOULD SUDDENLY STALL WITHOUT WARNING. THE CONTACT WOULD HAVE TO PULL TO THE SIDE OF THE ROAD. THE VEHICLE WOULD OCCASIONALLY RESTART. THE CONTACT TOOK THE VEHICLE TO A LOCAL MECHANIC AND DEALER. THE VEHICLE HAS BEEN REPAIRED NUMEROUS TIMES BY LOCAL MECHANICS, BUT THE FAILURE STILLS PERSISTS. THE CONTACT NOTICED THAT THE FAILURE WAS IDENTICAL TO THE ONE MENTIONED IN NHTSA CAMPAIGN ID NUMBER 08V059000 (VISIBILITY:WINDSHIELD WIPER/WASHER). THE FAILURE MILEAGE WAS 65,000 AND CURRENT MILEAGE WAS 80,000.UPDATE 09/10/08 *CW UPDATED 09/15/08.
NHTSA complaint #10238054 — an unverified report by a vehicle owner.
at 116,000 milesMontville, ME
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE WINDOW REGULATORS IN BOTH THE FRONT WINDOWS OF MY 1999 JEEP CHEROKEE HAVE FAILED, AND I HAVE BEEN UNABLE TO FIND REPLACEMENTS. NO AUTO PARTS STORES HAVE THEM- THEY ARE ALL ON BACK ORDER INDEFINITELY, NO USED PARTS DEALERS HAVE ANY- TOO HIGH OF A DEMAND, I HAVE ALSO EXHAUSTIVELY SEARCHED ONLINE FOR THE PARTS WITH NO LUCK . SO I AM UNABLE TO HAVE MY VEHICLE INSPECTED DUE TO LACK OF PARTS.
NHTSA complaint #10231464 — an unverified report by a vehicle owner.
at 138,398 milesSweetwater, TN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
AS MY HUSBAND AND I WERE ON OUR WAY TO A RELATIVES LAST WEEKEND, THE PASSENGER SIDE WINDOW LOWERED ON IT'S OWN. I TRIED TO ROLL IT UP WITH THE DRIVERS CONTROL, AND MY HUSBAND TRIED WITH THE PASSENGER CONTROL ( WHICH HAS NEVER WORKED WELL) BUT THE WINDOW JUST CONTINUED TO GO DOWN. I HAD MY SON LOOK AT IT AND HE TOOK EVERYTHING OFF INCLUDING DOOR PANEL, AND SPEAKERS, BUT HE WAS NOT FAMILIAR WITH JEEP WINDOWS AND COULD NOT DETERMINE HOW TO FIX IT. IN THE MEANTIME, I HAVE CHECKED OUT SOME WEBSITES ON THIS PROBLEM AND FOUND OUT THAT THIS IS AN ONGOING PROBLEM WITH JEEPS. NOW IT IS GOING TO COST ME BETWEEN $250.00 AND $600.00 TO REPAIR . PLEASE DO SOMETHING ABOUT THIS SO NO ONE ELSE WILL HAVE SUCH AN UNEXPECTED EXPENSE.
NHTSA complaint #10219841 — an unverified report by a vehicle owner.
Dubois, PA
VISIBILITY:REARVIEW MIRRORS/DEVICES:EXTERIOR
DT: CONTACT STATES THE LEFT REARVIEW MIRROR IS DISCOLORED TO A RUST COLOR AND FOGGING UP. THE CONTACT THOUGHT IT WAS A FINGERPRINT HE TRIED TO WIPE IT OFF, BUT IT WOULD NOT COME OFF. THE SERVICE DEALER WILL NOT REPAIR THE MIRROR DUE TO THE MILEAGE ON THE VEHICLE. *AK
NHTSA complaint #10127728 — an unverified report by a vehicle owner.
at 81,000 milesBronx, NY
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
DT: DURING OPERATION OF VEHICLE AT HIGHWAY SPEED AT APPROXIMATELY 65 MPH THE POWER WINDOWS ACTED ERRATICALLY, AND SUBSEQUENTLY DROPPED INTO THE DOOR. DRIVERS SIDE WINDOW WAS OPEN. TOOK TO VEHICLE A MECHANIC, WHERE CONSUMER WAS TOLD THAT BOTH MOTORS WERE FAULTY/CORRODED, AND POORLY DESIGNED. THEY NEEDED TO BE REPLACED. BOTH MOTORS WERE REPLACED FOR OVER $500.00 THIS WAS A FAIRLY NEW VEHICLE. OWNER FELT THIS SHOULD NOT HAD HAPPENED. OWNER WAS CONCERNED THAT THIS OCCURRED AT HIGH SPEED. NO PROBLEMS WITH WINDOWS SINCE MOTORS WERE REPLACED. *AK *TT
NHTSA complaint #10124500 — an unverified report by a vehicle owner.
at 57,876 milesMilford, OH
VISIBILITY:REARVIEW MIRRORS/DEVICES:INTERIOR
THE VEHICLE'S INTERIOR REAR VIEW MIRROR BECAME DETACHED FROM THE WINDSHIELD. *NM THE CONSUMER AND THE DEALER HAVE HAD TO RE-GLUE THE REAR VIEW MIRROR. *TC
NHTSA complaint #10109686 — an unverified report by a vehicle owner.
at 12,000 milesLaguna Niguel, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WARRANTY REPLACEMENT OF TRANSFER CASE DUE TO HAIRLINE FRACTURE DURING MANUFACTURING WITHIN FIRST 7,000 MILES ON CAR. AT 37,000 MILES FUEL SENSOR FAILED. AT 69,000 WINDOW REGULATOR FAILED. AT 72,000 REAR SHOCK BROKE OFF CAR LEAVING BOLTS STILL IN CHASSIS. VERY FRUSTRATED, CHRYSTER CORP. DOES NOT CARE!
NHTSA complaint #10086670 — an unverified report by a vehicle owner.
at 56,042 milesGreensboro, NC
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH FRONT POWER WINDOWS FAILED WITHIN 6 WEEKS OF EACH OTHER. THE WINDOWS FELL INTO THE DOORS WITHOUT WARNING. THE FIRST WAS FIXED WITH THE REPLACEMENT OF THE WORM GEAR DRIVE AND REGULATOR ASSEMBLY, THE 2ND JUST OCCURRED YESTERDAY BUT IS THE SAME REPAIR.
NHTSA complaint #10078661 — an unverified report by a vehicle owner.
at 17,144 milesRushville, IN
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING REAR LEFT SIDE WINDOW SUDDENLY DROPPED DOWN INTO THE DOOR. THIS PAST SATURDAY THE RIGHT SIDE WINDOW DROPPED DOWN. *AK BOTH FRONT POWER WINDOWS' REGULATOR ASSEMBLY AND STEEL CABLE BROKE. DEALER REPLACED FRONT WINDOW REGULATOR, BUT THE REPLACEMENT PARTS ARE IDENTICAL TO THE OLD ONE WHICH CONCERNED THE CONSUMER THAT ALL WINDOWS MIGHT DROP AT THE SAME TIME WITHOUT WARNING.
NHTSA complaint #10061080 — an unverified report by a vehicle owner.
at 76,000 milesAllenhurst, GA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER SIDE AND PASSENGER SIDE WINDOWS SLID DOWN INTO THE DOOR. THERE WAS POPPING NOISE PRIOR TO THE INCIDENT. THIS WAS CAUSED BY A PLASTIC PART IN THE DOOR REGULATOR BREAKING.
NHTSA complaint #10052243 — an unverified report by a vehicle owner.
at 61,226 milesVirginia Beach, VA
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DEFROSTER FAILED, AS A RESULT, VISIBILITY WAS IMPAIRED. *AK THE CONSUMER STATED THE DEFROSTED FAILED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE AIR BAG CONTROL MODULE WAS REPLACED, THE RIGHT FRONT WINDOW DID NOT WORK. *JB
NHTSA complaint #10051913 — an unverified report by a vehicle owner.
at 61,226 milesVirginia Beach, VA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DEFROSTER FAILED, AS A RESULT, VISIBILITY WAS IMPAIRED. *AK THE CONSUMER STATED THE DEFROSTED FAILED SEVEN TIMES SINCE THE VEHICLE WAS PURCHASED. THE AIR BAG CONTROL MODULE WAS REPLACED, THE RIGHT FRONT WINDOW DID NOT WORK. *JB
NHTSA complaint #10051913 — an unverified report by a vehicle owner.
Folsom, CA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING, PASSENGER SIDE WINDOW COMPLETELY FELL INTO DOOR. POWER WINDOW MOTOR STILL APPEARED TO WORK, BUT THE WINDOW WOULDN'T RISE. BROUGHT TO DEALERSHIP FOR REPAIR AND WAS NOTIFIED THAT REGULATOR WAS BROKEN AND NEEDED TO BE REPLACED.
NHTSA complaint #10028565 — an unverified report by a vehicle owner.
Chicago, IL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
PLASTIC CLIP ON WINDOW REGULATOR FAILED WHILE VEHICLE IN MOTION. WINDOW FELL INTO DOOR & STARTLED DRIVER AT HIGHWAY SPEED ALMOST CAUSING ACCIDENT. NEW UNIT FROM DEALER HAS BEEN REDESIGNED W/ METAL COMPONENT BUT NO RECALL ON OBVIOUS PROBLEM/SAFETY DEFECT. *NLM
NHTSA complaint #10016607 — an unverified report by a vehicle owner.
at 65,000 milesGoodfield, IL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DRIVER AND PASSENGER WINDOWS FAILED, WHICH WAS CAUSED BY AN INOPERATIVE REGULATOR.*JB
NHTSA complaint #10009265 — an unverified report by a vehicle owner.
Hollis Center, ME
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
CONSUMER STATED THAT WHILE DRIVING AT ANY SPEED AND WITHOUT WARNING THE FRONT OR REAR WINDOWS WOULD FAIL AND STICK IN THE SEAL CAUSING A DISTRACTION TO THE CONSUMER. DEALER NOTIFIED. TS
NHTSA complaint #10001846 — an unverified report by a vehicle owner.
at 31,000 milesEstes, IL
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE IN MOTION, THE DRIVERS SIDE WINDOW SUDDENLY DROPPED INTO THE DOOR. THE REGUALTOR HAD WORN AND BROKE. *JG TS
NHTSA complaint #10001105 — an unverified report by a vehicle owner.
Chapham, NY
VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM
THE DEFOGGER FOR HEAT VENILATION WILL NOT BLOW OUT HEAT. THE BLEND AIR DOOR ARM BROKE OFF THIS IS PART OF THE HEATER BOX. CAUSING FOG ON THE OUTISIDE OF THE WINDOW. THE DEALER IS AWARE OF THE PROBLEM. MR
NHTSA complaint #8022286 — an unverified report by a vehicle owner.
Weddington, NC
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
THE DESIGN OF THE POWER WINDOW REGULATOR MOTOR ASSEMBLY APPEARS TO BE FLAWED. THERE IS A SMALL PLASTIC "CLIP" THAT IS HEAT MELTED TO THE NYLON MOVEMENT ASSEMBLY DURING MANUFACTURING. THIS CLIP RECEIVES A GREAT DEAL OF STRESS DURING WINDOW OPERATION AND IS DOOMED TO FAIL FROM THE BEGINNING. WHEN THE CLIP FAILS, THE WINDOW WILL "UNEXPECTANTLY" DROP INTO THE DOOR OFTEN RESULTING IN BROKEN OR DAMAGED GLASS. THIS COULD RESULT IN AN ACCIDENT IF A DRIVER IS NOT PREPARED FOR THIS FAILURE.
NHTSA complaint #767242 — an unverified report by a vehicle owner.
Alexandria, VA
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WINDOW REGULATORS---DRIVER'S WINDOW FELL IN THE DRIVER'S DOOR WHILE VEHICLE WAS PARKED & UNOCCUPIED--METAL GEAR HAD WORN THE PLASTIC TEETH DOWN CAUSING THE WINDOW TO FALL INTO THE DOOR---THE PASSENGER FRONT WINDOW FELL AT RESULT OF THE WINDOW REGULATOR ALSO FAILED FOR THE SAME REASON
NHTSA complaint #566321 — an unverified report by a vehicle owner.
Chase City, VA
VISIBILITY:WINDSHIELD
THE WINDOW IN VEHICLE WAS REPAIRED.
NHTSA complaint #564832 — an unverified report by a vehicle owner.
Little Rock, AR
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
BOTH DRIVER AND PASSENGER FRONT WINDOW GLASS HAS UNEXPECTEDLY FALLEN INTO DOOR. WAS ADVISED BY DEALER THAT THIS WAS A RARE OCCURRENCE AND THEY HAVE FIXED ONE SIDE UNDER WARRANTY AND THE OTHER WILL BE REPAIRED NEXT WEEK. BOTH OCCURRENCES OCCURED AT SPEED AND SUDDENLY. WAS ADVISED THAT THE WINDOWS ARE HELD BY PLASTIC CLIPS THAT FAILED. THIS IS VERY DANGEROUS AND AN OBVIOUS PROBLEM THAT SHOULD BE RECALLED AND REPLACED WITH PROPER FASTENERS FOR AN SUV TYPE VEHICLE.
NHTSA complaint #761801 — an unverified report by a vehicle owner.
Edna, TX
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
WHILE DRIVING ELECTRICAL SYSTEM MALFUNCTIONED. WINDOWS WOULD NOT COME DOWN. PLEASE PROVIDE ANY FURTHER INFORMATION, AND VEHICLE IDENTIFICATION NUMBER.
NHTSA complaint #8001733 — an unverified report by a vehicle owner.
Apo-Ae, 00
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
SEVERE VIBRATION WAS DETECTED COMING FROM THE FRONT END, CORRECT ROTORS. PASSENAGER POWER WINDOWS WILL NOT OPERATE WITH OUT MESSING WITH THE WINDOW LOCK BUTTON, THE PROBLEM IS INTERMITTENT.
NHTSA complaint #9003234 — an unverified report by a vehicle owner.
Berlin, NJ
VISIBILITY:POWER WINDOW DEVICES AND CONTROLS
POWER ASSISTED WINDOWS FAILED AND NEEDED TO BE REPLACED FOR DRIVER AND PASSENGER SIDE DOORS. DEALERSHIP HAS REPLACED REGULATOR FOR THE POWER WINDOWS. PLEASE PROVIDE ANY ADDITIONAL INFORMATION/ATTACHMENTS.
NHTSA complaint #894163 — an unverified report by a vehicle owner.
Downingtow, PA
VISIBILITY:WINDSHIELD
WINDOW BLADE FELL OF FRONT SHIELD DUE TO A CLIP BEING IMPROPERLY INSTALLED, THREE MONTHS LATER THE WINDOW REGULATOR FAILED, CAUSING WINDOW TO FALL. NLM
NHTSA complaint #561275 — an unverified report by a vehicle owner.