Owners have filed 516 complaints
about the 1999 Jeep Cherokee with NHTSA between 1998 and 2023.
The largest single group is the brakes.
Across this model's run it ranks 11 of 19 worst.
The letter says how bad. This says what kind — whether this year drew
an unusual number of complaints, unusually dangerous
ones, or failures that arrived unusually early.
The dashed ring is 50 — the national norm. Further out is worse.
Complaint volume — 25
Against the median year of the Jeep Cherokee. 50 means typical for this
model; 100 means roughly double.
Severity — 100
23.4% of these complaints
involved a crash, fire, injury or death, against a national rate of
9.7%.
Early failure — 23
14% of failures with a mileage on record happened under
36,000 miles, against a national rate of
29%.
NHTSA files every complaint against a named sub-assembly, not just a
system. This is the difference between knowing it was "the engine" and
knowing which part of it — the list to hand a mechanic.
Odometer readings owners gave when they filed. About half of all
complaints include one.
Under 1,000 miles
21.4%
1,000 – 9,999 miles
10.7%
10,000 – 24,999 miles
75.1%
25,000 – 49,999 miles
1510.9%
50,000 – 74,999 miles
3223.2%
75,000 – 99,999 miles
2518.1%
100,000 – 149,999 miles
3726.8%
150,000+ miles
1913.8%
When owners complained
A spike years after the car went on sale usually means a part wearing
out on schedule across the whole fleet — the kind of pattern no single
owner can see from inside their own car.
Nov 1998peak 24Aug 2023
NHTSA investigations into the 1999 Jeep Cherokee
An investigation is the step before a recall: the agency has seen enough
complaints to look into a pattern itself. An open one means it thinks
something may be wrong and nothing has been fixed yet.
EA12005Opened 12 Jun 2012Closed 14 Nov 2014FUEL SYSTEM, GASOLINE:DELIVERY:HOSES, LINES/PIPING, AND FITTINGS
Crash Related Fuel Tank Fires
ODI has completed an extensive analysis of rear crash fuel tank system integrity data for the subject Jeep Cherokee, Grand Cherokee and Liberty vehicles (SVs).As of June 2013, ODI knew of 56 post-collision fatal fires, 28 non-fatal fires, and 6 fuel leak incidents (totaling 90 incidents, 75 fatalities and 58 injuries) involving the SVs.Based on this analysis, ODI issued a Recall Request Letter (RRL) on June 3, 2013 requesting that Chrysler recall the Grand Cherokee and Liberty vehicles due to the rate of fatal, non-fatal fire, and fuel leak incidents when compared to peer vehicles (compact and...
Recalls on the 1999 Jeep Cherokee
A complaint is one owner's allegation. A recall is the point at which
the manufacturer or a regulator agreed the defect is real and dangerous
enough to fix for free — however old the car is.
United States — NHTSA
09E025000
EXTERIOR LIGHTING:HEADLIGHTS
DOPE, INC. IS RECALLING 42,540 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
09E012000
EXTERIOR LIGHTING
SABERSPORT IS RECALLING 16,270 COMBINATION CORNER AND BUMPER LAMP ASSEMBLIES OF VARIOUS PART NUMBERS SOLD FOR USE AS AFTERMARKET EQUIPMENT FOR VARIOUS PASSENGER VEHICLES. THESE HEADLAMPS FAIL TO CONFORM TO THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, "LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT." THESE LAMPS DO NOT CONTAIN THE REQUIRED AMBER SIDE REFLECTORS.
Risk: DECREASED LIGHTING VISIBILITY MAY RESULT IN A VEHICLE CRASH.
06E065000
EXTERIOR LIGHTING
CERTAIN AJ MOTORSPORT COMBINATION LAMPS SOLD AS REPLACEMENT LAMPS FOR USE ON THE ABOVE LISTED PASSENGER VEHICLES. COMBINATION LAMPS NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM WITH THE REQUIREMENTS OF FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: LACK OF AMBER SIDE REFLECTORS IN THE LAMPS WILL DECREASE LIGHTING VISIBILITY TO OTHER DRIVERS AND MAY POSSIBLY RESULT IN A VEHICLE CRASH.
06E026000
EXTERIOR LIGHTING
CERTAIN PRO-A MOTORS CORNER LAMPS, TURN SIGNALS, AND HEADLIGHTS SOLD AS REPLACEMENT LAMPS FOR USE ON CERTAIN PASSENGER VEHICLES LISTED ABOVE. SOME COMBINATION LAMPS THAT ARE NOT EQUIPPED WITH AMBER SIDE REFLECTORS FAIL TO CONFORM TO FEDERAL MOTOR VEHICLE SAFETY STANDARD NO. 108, LAMPS, REFLECTIVE DEVICES, AND ASSOCIATED EQUIPMENT.
Risk: WITHOUT THE AMBER REFLECTORS, THE VEHICLE WILL BE POORLY ILLUMINATED, POSSIBLY RESULTING IN A VEHICLE CRASH WITHOUT WARNING.
06E022000
SERVICE BRAKES, HYDRAULIC
CERTAIN AFTERMARKET BRAKE HYDRAULIC MASTER CYLINDERS SOLD AS REPLACEMENT BRAKE CYLINDERS FOR CERTAIN FORD, DAIMLERCHRYSLER, AND JEEP PASSENGER VEHICLES. THESE BRAKE CYLINDERS WERE SOLD UNDER THE BRAND NAMES OF NAPA, RAYBESTOS, AIMCO, AC DELCO, CARQUEST, BENDIX, AND WAGNER. ONLY PRODUCTS THAT WERE MANUFACTURED FROM JULY 27, 2005 THROUGH JANUARY 17, 2006 (DATE CODES 0529 THROUGH 0602) ARE SUBJECT TO THIS RECALL. WHEN SUBJECT TO VERY COLD TEMPERATURES, AN INTERNAL SEAL IN THE MASTER CYLINDER COULD LOSE FLEXIBILITY AND MAY CAUSE BRAKE FLUID TO LEAK.
Risk: LOSS OF BRAKE FLUID CAN LEAD TO A DECREASE IN BRAKE LINE PRESSURE AND AN INCREASE IN STOPPING DISTANCE, WHICH CAN RESULT IN A VEHICLE CRASH.
06E011000
FUEL SYSTEM, GASOLINE:DELIVERY:FUEL PUMP
CERTAIN AFTERMARKET AIRTEX ELECTRIC FUEL PUMPS INSTALLED FOR USE AS REPLACEMENT EQUIPMENT FOR CERTAIN 1997-2004 JEEP WRANGLER; 1997-2001 JEEP CHEROKEE; 1997-2004 JEEP GRAND CHEROKEE; AND 2000-2003 DODGE DAKOTA VEHICLES. THE PLASTIC ELECTRICAL GROMMET CONNECTORS AT THE TOP OF THE FUEL PUMP MODULE ARE NOT COMPATIBLE WITH AUTOMOTIVE FUELS AND MAY DEGRADE CAUSING A POTENTIAL LEAK PATH FOR FUEL.
Risk: IN THE PRESENCE OF AN IGNITION SOURCE, A FUEL LEAK COULD RESULT IN A FIRE.
00V136000
SERVICE BRAKES, HYDRAULIC:FOUNDATION COMPONENTS:DISC:ROTOR
VEHICLE DESCRIPTION: PASSENGER AND MULTI-PURPOSE VEHICLES ORIGINALLY SOLD OR CURRENTLY REGISTERED IN THE STATES OF CONNECTICUT, ILLINOIS, INDIANA, MAINE, MARYLAND, MASSACHUSETTS, MICHIGAN, NEW HAMPSHIRE, NEW JERSEY, NEW YORK, OHIO, PENNSYLVANIA, RHODE ISLAND, VERMONT, OR WISCONSIN, AND THE DISTRICT OF COLUMBIA. THE FRONT DISC BRAKE ROTORS CAN EXPERIENCE SEVERE CORROSION IF OPERATED FOR AN EXTENSIVE PERIOD IN THE "SALT BELT." IF THE ROTORS ARE NOT REPLACED, THE CORROSION CAN EVENTUALLY COMPROMISE THE STRUCTURAL INTEGRITY OF THE STAMPED STEEL CENTER HUB SECTION OF THE ROTOR.
Risk: THE REDUCED STRENGTH CAN ALLOW THE CAST IRON WEAR SURFACE TO SEPARATE FROM THE HUB, REDUCING THE BRAKE EFFECTIVENESS OF THE VEHICLE.
00V105000
AIR BAGS:FRONTAL:SENSOR/CONTROL MODULE-INACTIVE
VEHICLE DESCRIPTION: SPORT UTILITY VEHICLES. WATER AND/OR ROAD SALT IN THE PROXIMITY OF THE AIR BAG CONTROL MODULE COULD LEAD TO CORROSION.
Risk: SUCH CORROSION CAN LEAD TO ILLUMINATION OF THE AIR BAG WARNING LIGHT OR COULD ALLOW INADVERTENT DEPLOYMENT OF THE AIR BAGS.
Canada — Transport Canada
Canada runs its own recall programme, and its campaigns do not
always mirror the American ones.
Recall 200014347,393 units in Canada
Brakes
On certain vehicles originally retailed in Ontario, Quebec and the Maritime Provinces, the composite front disc brake rotors may fail due to corrosion. The cast iron wear surface may separate from the hub reducing the braking effectiveness of the vehicle. Correction: Front brake rotors will be replaced with rotors that utilize a stainless steel hub section.
Recall 200010318,949 units in Canada
Airbag
On certain vehiclces, water and/or road salt in the proximity of the air bag control module may lead to corrosion. Such corrosion could result in illumination of the air bag warning light and it may also result in an inadvertent deployment of the air bags. Correction: The airbag electronic control module (AECM) will be replaced and located to the top of the transmission tunnel, just below the centre console glove box.
Recall 1998215134 units in Canada
Emissions
Certain vehicles may not comply with CMVSS 1103 - exhaust emissions. The spark plugs on these vehicles may fail due to loose centre electrodes. Plug failure may result in exhaust emissions in excess of the regulations. Correction: Spark plugs will be replaced on affected vehicles.
Reports where the owner recorded a crash, a fire, an injury or a death.
at 100,000 milesCAS Moon BAY, CACrash1 injured1 killed
AIR BAGS
TL* THE CONTACT'S DAUGHTER OWNED A 1999 JEEP CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. AS A RESULT, THE CONTACT'S DAUGHTER SUSTAINED INJURIES TO THE LEFT EYE, LACERATION OF THE NOSE, A BROKEN JAW, THE FRONT TEETH SHIFTED, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE DRIVER OF THE OTHER VEHICLE PASSED AWAY AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10994957 — an unverified report by a vehicle owner.
at 188,350 milesToledo, OHFire
FUEL SYSTEM, GASOLINE
I WAS PARKED IN MY LOT AND A NEIGHBOR DROPPED A CIGARETTE BEHIND MY 1999 JEEP. THERE WAS UNGODLY GAS SMELL AND THE PUDDLE OF GAS THAT IS LEAKING FROM TANK IGNITED. I WAS LUCKILY ENOUGH THAT I CAUGHT IT AT THAT TIME OR IT WOULD HAVE EXPLODED. I JUST BOUGHT IT AND NEVER SMELLED GAS OR THOUGHT THE TANK WAS LEAKING. I HAD TO SPENLEAKING. IT IS GOING TO COST OVER 500 DOLLARS FOR THIS TO BE FIXED PLUS A TOW BAR. PLEASE HELP ME TO SEE IF JEEP COMPANY IS RESPONSIBLE DUE TO RECALL.
NHTSA complaint #10563943 — an unverified report by a vehicle owner.
Youngstown, OHFire
ENGINE AND ENGINE COOLING
1999 JEEP CHEROKEE, UNIT 1 WAS EAST BOUND. THE DRIVER NOTICED SMOKE COMING FROM THE VEHICLE AND PULLED TO THE BERM WHERE THE VEHICLE CAUGHT FIRE *BF THE FIRE DEPARTMENT WAS UNABLE TO DETERMINE THE CAUSE OF THE FIRE, DUE TO THE EXTENT OF THE DAMAGE. (OHIO TRAFFIC CRASH REPORT # 10-0792-91) UPDATED 02/15/11
NHTSA complaint #10381851 — an unverified report by a vehicle owner.
Glasgow, MTCrash1 killed
AIR BAGS
1999 JEEP CHEROKEE. ATTORNEY WRITES ON BEHALF OF CONSUMER WHO DIED IN A CRASH RELATED TO SEAT BELT AND AIRBAG ISSUES *TGW THE DECEDENT WAS DRIVING ON A CLEAR DAY ON A DRY HIGHWAY, WHEN SHE SUDDENLY HIT A MEDIAN AND THE VEHICLE ROLLED SEVERAL TIMES. ACCORDING TO THE ATTENDING PHYSICIAN, THE DECEDENT WAS TOO SMALL TO BE PROTECTED BY THE SEAT BELT AND SHOULDER HARNESS AND/OR THE AIR BAGS. THE DRIVER DIED FROM INTERNAL INJURIES CAUSED BY THE SEAT BELT /AIR BAG NOT BEING PROPERLY DESIGNED TO PROTECT SOMEONE THAT SMALL.
NHTSA complaint #10364951 — an unverified report by a vehicle owner.
Glasgow, MTCrash1 killed
SEAT BELTS:FRONT
1999 JEEP CHEROKEE. ATTORNEY WRITES ON BEHALF OF CONSUMER WHO DIED IN A CRASH RELATED TO SEAT BELT AND AIRBAG ISSUES *TGW THE DECEDENT WAS DRIVING ON A CLEAR DAY ON A DRY HIGHWAY, WHEN SHE SUDDENLY HIT A MEDIAN AND THE VEHICLE ROLLED SEVERAL TIMES. ACCORDING TO THE ATTENDING PHYSICIAN, THE DECEDENT WAS TOO SMALL TO BE PROTECTED BY THE SEAT BELT AND SHOULDER HARNESS AND/OR THE AIR BAGS. THE DRIVER DIED FROM INTERNAL INJURIES CAUSED BY THE SEAT BELT /AIR BAG NOT BEING PROPERLY DESIGNED TO PROTECT SOMEONE THAT SMALL.
NHTSA complaint #10364951 — an unverified report by a vehicle owner.
at 142,000 milesButte, MTFire
ELECTRICAL SYSTEM
TL*THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT STATED THAT THE FACTORY INSTALLED AMPLIFIER CAUGHT FIRE WHILE DRIVING 75 MPH. HE HAD TO DISCONNECT THE BATTERY TO STOP THE SPARKS AND FLAMES COMING FROM THE AMP. HE ALSO HAD TO CUT THE WIRES THAT WERE CONNECTED TO THE AMP AND REMOVE THE FUSE FOR THE RADIO. THE VEHICLE HAS NOT BEEN REPAIRED. THE CONTACT FEELS THAT THIS IS A SAFETY ISSUE BECAUSE THE AMP IS POSITIONED UNDERNEATH THE REAR PASSENGER SEAT WHERE THE CHILD SAFETY SEAT IS LOCATED. THE CURRENT AND FAILURE MILEAGES WERE 142,000.
NHTSA complaint #10266085 — an unverified report by a vehicle owner.
The most recent complaints
In the owners' own words, exactly as filed with NHTSA.
at 50,000 milesWellsboro, PA
AIR BAGS
The contact owns a 1999 Jeep Cherokee. The contact stated that while driving at an undisclosed speed, the air bag warning light illuminated, and the instrument gauges failed to operate as designed. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 50,000.
NHTSA complaint #11535802 — an unverified report by a vehicle owner.
Bainbridge Island, WA
AIR BAGS
The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.
NHTSA complaint #11433473 — an unverified report by a vehicle owner.
Bainbridge Island, WA
UNKNOWN OR OTHER
The airbag light is on all the time and the horn does not work. Failed clock spring. Mileage 123,000. 1999 Jeep Classic. No cruise control.
NHTSA complaint #11433473 — an unverified report by a vehicle owner.
Kasilof, AK
AIR BAGS
1999 JEEP CHEROKEE. CONSUMER WRITES IN REGARDS TO AIRBAG SAFETY RECALL. *LD THE CONSUMER STATED THE MANUFACTURER AND DEALER WERE NOT ABLE TO FIND THE PARTS NECESSARY TO REPAIR THE VEHICLE DUE TO THE VEHICLE'S AGE. THE VEHICLE WAS INCLUDED IN THE RECALL.
NHTSA complaint #11349450 — an unverified report by a vehicle owner.
at 180,000 milesSalem, OR
AIR BAGS
I FOUND ONLY GENERAL INFORMATION THAT OUR 1999 JEEP CHEROKEE HAD TWO RECALLS. IT IS TWENTY YEARS OLD AND I WOULD LIKE TO FIND OUT MORE ABOUT THE RECALLS. WE ARE MOST CONCERNED TO LEARN THAT THERE WAS AN AIR BAG RECALL SOMETIME IN THE PAST. WE HAVE OWNED IT SINCE 2003 AND NEVER RECEIVED A RECALL. THE INFO SAID IT WAS A NHTSA RECALL #00V105000. THE OTHER RECALL SAYS IT'S AN AFTER-MARKET FUEL PUMP AIR TEX ELECTRIC FUEL PUMPS FOR 1999 ' 2004. PLEASE SEND US ANY INFORMATION ON THIS AND WHAT WE CAN DO ABOUT IT, IF ANYTHING. THANK YOU
NHTSA complaint #11266513 — an unverified report by a vehicle owner.
at 180,000 milesSalem, OR
FUEL/PROPULSION SYSTEM
I FOUND ONLY GENERAL INFORMATION THAT OUR 1999 JEEP CHEROKEE HAD TWO RECALLS. IT IS TWENTY YEARS OLD AND I WOULD LIKE TO FIND OUT MORE ABOUT THE RECALLS. WE ARE MOST CONCERNED TO LEARN THAT THERE WAS AN AIR BAG RECALL SOMETIME IN THE PAST. WE HAVE OWNED IT SINCE 2003 AND NEVER RECEIVED A RECALL. THE INFO SAID IT WAS A NHTSA RECALL #00V105000. THE OTHER RECALL SAYS IT'S AN AFTER-MARKET FUEL PUMP AIR TEX ELECTRIC FUEL PUMPS FOR 1999 ' 2004. PLEASE SEND US ANY INFORMATION ON THIS AND WHAT WE CAN DO ABOUT IT, IF ANYTHING. THANK YOU
NHTSA complaint #11266513 — an unverified report by a vehicle owner.
Monticello, NY
AIR BAGS
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. THE CONTACT RECEIVED NOTIFICATION OF NHTSA CAMPAIGN NUMBER: 00V105000 (AIR BAGS). THE CONTACT STATED THAT THE MANUFACTURER EXCEEDED A REASONABLE AMOUNT OF TIME FOR THE RECALL REPAIR. ROBERT GREEN CHRYSLER DODGE JEEP RAM (178 BRIDGEVILLE RD, MONTICELLO, NY 12701, (845) 397-7532) WAS CONTACTED AND CONFIRMED THAT THE PARTS WERE NOT AVAILABLE FOR THE RECALL REMEDY BECAUSE OF THE YEAR OF THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE ISSUE. THE CONTACT HAD NOT EXPERIENCED A FAILURE. PARTS DISTRIBUTION DISCONNECT.
NHTSA complaint #11155223 — an unverified report by a vehicle owner.
at 200,000 milesWeatherly, PA
UNKNOWN OR OTHER
VEHICLE SHUTS OFF WHILE DRIVING INTERMITTENTLY IN ALL TYPES OF DRIVING AND AT DIFFERENT SPEEDS
NHTSA complaint #11102424 — an unverified report by a vehicle owner.
at 223,827 milesWhittaker, MI
SERVICE BRAKES
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, THE BRAKE LINES BECAME SEVERELY RUSTED AND CORRODED. THE DEALER (CUETER CHRYSLER JEEP DODGE RAM IN YPSILANTI, MICHIGAN) WAS MADE AWARE OF THE FAILURE. THE VEHICLE WAS NOT DIAGNOSED OR REPAIRED. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE. THE FAILURE MILEAGE WAS 223,827.
NHTSA complaint #11091961 — an unverified report by a vehicle owner.
at 200,000 milesGlenwood, MN
WHEELS
MY 1999 JEEP CHEROKEE UNI-BODY FRAME IS SO RUSTED OUT UNDERNEATH IT IS A HAZARD TOO DRIVE, THERE IS NOTHING ELSE WRONG WITH IT. SPECIFICALLY, BUT NOT LIMITED TO, CONTROL ARMS ARE RUSTED OUT AND DETACHED AND FRAME IS SO RUSTED THEY CAN NOT BE REATTACHED. IT SEEMS IT IS VERY COMMON FOR JEEP GRAND CHEROKEE UNI-BODY UNDER CARRIAGE TO RUST OUT AND BECOME A HAZARD WITH CONTROL ARMS DETACHING AND VEHICLE BECOMING UNSAFE TO DRIVE. THIS IS PREDOMINANTLY A PROBLEM IN NORTHERN PART OF US. HOWEVER, THESE ARE VEHICLE PEOPLE BUY TO DRIVE ON BAD ROADS SO THEY SHOULD NOT DETERIORATE AND BECOME A DANGER TO DRIVE. CHRYSLER SHOULD BE REQUIRED TO RECALL THESE JEEPS AND WELD IN NEW FRAME RAILS AND OTHER SUPPORT AND REATTACH DETACHED SUSPENSION AND OTHER NECESSARY EQUIPMENT.
NHTSA complaint #11090773 — an unverified report by a vehicle owner.
at 200,000 milesGlenwood, MN
SUSPENSION
MY 1999 JEEP CHEROKEE UNI-BODY FRAME IS SO RUSTED OUT UNDERNEATH IT IS A HAZARD TOO DRIVE, THERE IS NOTHING ELSE WRONG WITH IT. SPECIFICALLY, BUT NOT LIMITED TO, CONTROL ARMS ARE RUSTED OUT AND DETACHED AND FRAME IS SO RUSTED THEY CAN NOT BE REATTACHED. IT SEEMS IT IS VERY COMMON FOR JEEP GRAND CHEROKEE UNI-BODY UNDER CARRIAGE TO RUST OUT AND BECOME A HAZARD WITH CONTROL ARMS DETACHING AND VEHICLE BECOMING UNSAFE TO DRIVE. THIS IS PREDOMINANTLY A PROBLEM IN NORTHERN PART OF US. HOWEVER, THESE ARE VEHICLE PEOPLE BUY TO DRIVE ON BAD ROADS SO THEY SHOULD NOT DETERIORATE AND BECOME A DANGER TO DRIVE. CHRYSLER SHOULD BE REQUIRED TO RECALL THESE JEEPS AND WELD IN NEW FRAME RAILS AND OTHER SUPPORT AND REATTACH DETACHED SUSPENSION AND OTHER NECESSARY EQUIPMENT.
NHTSA complaint #11090773 — an unverified report by a vehicle owner.
at 200,000 milesGlenwood, MN
STRUCTURE:BODY
MY 1999 JEEP CHEROKEE UNI-BODY FRAME IS SO RUSTED OUT UNDERNEATH IT IS A HAZARD TOO DRIVE, THERE IS NOTHING ELSE WRONG WITH IT. SPECIFICALLY, BUT NOT LIMITED TO, CONTROL ARMS ARE RUSTED OUT AND DETACHED AND FRAME IS SO RUSTED THEY CAN NOT BE REATTACHED. IT SEEMS IT IS VERY COMMON FOR JEEP GRAND CHEROKEE UNI-BODY UNDER CARRIAGE TO RUST OUT AND BECOME A HAZARD WITH CONTROL ARMS DETACHING AND VEHICLE BECOMING UNSAFE TO DRIVE. THIS IS PREDOMINANTLY A PROBLEM IN NORTHERN PART OF US. HOWEVER, THESE ARE VEHICLE PEOPLE BUY TO DRIVE ON BAD ROADS SO THEY SHOULD NOT DETERIORATE AND BECOME A DANGER TO DRIVE. CHRYSLER SHOULD BE REQUIRED TO RECALL THESE JEEPS AND WELD IN NEW FRAME RAILS AND OTHER SUPPORT AND REATTACH DETACHED SUSPENSION AND OTHER NECESSARY EQUIPMENT.
NHTSA complaint #11090773 — an unverified report by a vehicle owner.
Salt Lake City, UT
SEAT BELTS
SEAT BELT LATCH AND BUCKLE DOES NOT FUNCTION PROPERLY, IT IS VERY HARD TO BUCKLE IN AND WHEN TRYING TO UNBUCKLE, IT TAKES A LOT OF FORCE, TIME AND VERY UNSAFE. IF LEFT UNBUCKLED THE DASH LIGHT OR ALARM NEVER COMES ON TO BUCKLE UP. THIS HAPPENS AT ALL TIMES, DOESN'T MATTER IF STATIONARY OR MOVING. THE SEAT BELT HAS MALFUNCTIONED AND DEALERSHIP IS REFUSING TO REPAIR IT UNLESS AN INITIAL FEE OF $250 IS PAID WITH MORE REPAIR FEES ARE EXPECTED.
NHTSA complaint #11045593 — an unverified report by a vehicle owner.
at 100,000 milesCAS Moon BAY, CACrash1 injured1 killed
AIR BAGS
TL* THE CONTACT'S DAUGHTER OWNED A 1999 JEEP CHEROKEE. WHILE THE CONTACT'S DAUGHTER WAS DRIVING APPROXIMATELY 40 MPH, ANOTHER VEHICLE CRASHED INTO THE FRONT OF THE CONTACT'S VEHICLE. THE PASSENGER SIDE AIR BAG DEPLOYED, BUT THE DRIVER'S SIDE AIR BAG FAILED TO DEPLOY. AS A RESULT, THE CONTACT'S DAUGHTER SUSTAINED INJURIES TO THE LEFT EYE, LACERATION OF THE NOSE, A BROKEN JAW, THE FRONT TEETH SHIFTED, AND BLACK EYES. MEDICAL ATTENTION WAS REQUIRED. THE DRIVER OF THE OTHER VEHICLE PASSED AWAY AS A RESULT OF THE CRASH. A POLICE REPORT WAS FILED. THE VEHICLE WAS TOWED TO AN IMPOUND AND DESTROYED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 100,000.
NHTSA complaint #10994957 — an unverified report by a vehicle owner.
Greenville, SC
UNKNOWN OR OTHER
STOLEN MARCH 3RD, MCDONALDS OLD SPARTANBURG ROAD AROUND 2PM, BLACK JEEP WITH LIFTKIT, LOWER BACK BECAUSE SHOCKS NEEDED FIXED, ANY INFO WILL HELP.
NHTSA complaint #10967321 — an unverified report by a vehicle owner.
at 177,340 milesWinston-Salem, NC
STEERING
MY CAR HIT A BUMP ON THE HIGHWAY AND THE FRONT END WOBBLED SO BADLY THAT I HAD TO PULL OFF THE ROAD AND STOP. "DEATH WOBBLE"
NHTSA complaint #10947668 — an unverified report by a vehicle owner.
at 179,962 milesYoungsville, LA
SERVICE BRAKES
I WAS AT A STOP SIGN, PROCEEDED TO ACCELERATE, ARRIVING AT A STOP-LIGHT WHEN VEHICLE WOULD NOT STOP, BRAKE PEDAL WAS PUSHED ALL THE WAY TO FLOOR, PEDAL SEEMED TO HAVE NO LEVERAGE TO IT. I COASTED TO A SAFE PLACE TO PULL OVER, HAD TO USE EMERGENCY BRAKE TO STOP. CHECKED ALL FLUIDS AND PADS, THOSE COMPONENTS SEEMED TO BE FINE. AND HAD TO GET VEHICLE TOWED IT WAS UNSAFE TO DRIVE.
NHTSA complaint #10748667 — an unverified report by a vehicle owner.
at 174,000 milesSpanaway, WA
STEERING
HIT A BUMP OR POT HOLE OR A MAN COVER AT 45 MPH AND THE CAR STARTS TO SHAKE AND GOES OUT OF CONTROL. ALMOST BEEN HIT OVER 5 TIMES BECAUSE I HAVE TO SLOW DOWN TO STOP THE ISSUE. TIRES A NEW AND I'VE BEEN TO THE SHOP THEY SAY EVERYTHING GOOD FOR SAFETY INSPECTIONS BUT IT'S NOT GOOD. IF I WOULD HAVE KNOWN THAT JEEP IS JUST TRY TO KILL IT'S CAR DRIVERS I WON'T HAVE BUY THE THING.
NHTSA complaint #10743434 — an unverified report by a vehicle owner.
Pearl River, NY
AIR BAGS
AIRBAG WARNING LIGHT AND BUZZER, GO ON AND OFF EVERY 5 MINUTES. DEALER SAYS NO RECALL. WHAT DO I DO? UPDATED 09/09/15
NHTSA complaint #10730937 — an unverified report by a vehicle owner.
at 340,000 milesHalifax, VA
SEATS
TL* THE CONTACT OWNS A 1999 JEEP CHEROKEE. WHILE DRIVING APPROXIMATELY 55 MPH, THE CONTACT HAD TO MAKE A SUDDEN STOP TO AVOID A COLLISION. THE CONTACT STATED THAT BOTH THE FRONT DRIVER AND PASSENGER SIDE SEATS FRACTURED. THE CONTACT STATED THAT THIS WAS A RECURRING FAILURE. THE VEHICLE WAS DRIVEN TO AN INDEPENDENT MECHANIC FOR DIAGNOSTIC TESTING AND WAS REPAIRED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 340,000.
NHTSA complaint #10726158 — an unverified report by a vehicle owner.
at 150,000 milesBrighton, MA
WHEELS
MY 1999 JEEP CHEROKEE SHAKES VIOLENTLY AT SPEEDS OVER 50 MPH WHEN I HIT A SLIGHT UNEVENNESS IN THE ROAD. I'VE HAD MY JEEP INSPECTED BY A JEEP DEALER, PAID TO REPAIR THE PROBLEM, AND IT STILL REMAINS. THIS IS A WELL-DOCUMENTED, REPEATED ISSUE, THAT I, AND MANY OTHERS HAVE EXPERIENCED, DRIVING JEEPS. IT'S BEEN REPORTED ON BY BOTH ABC NEWS (HTTP://ABC7NEWS.COM/ARCHIVE/8768540/) AND FOX NEWS (HTTP://WWW.FOXNEWS.COM/LEISURE/2012/07/09/WHAT-NEED-TO-KNOW-ABOUT-JEEP-DEATH-WOBBLE/) AND ACKNOWLEDGED BY CHRYSLER IN A TECHNICAL SERVICE BULLETIN. I WENT TO MY LOCAL JEEP DEALERSHIP, CHRYSLER TECHNICAL SERVICE BULLETIN IN-HAND, SPENT $1,000 TO REPLACE MY ENTIRE STEERING SYSTEM AT THEIR BEHEST TO CORRECT WHAT THEY CLAIMED WAS CAUSING THE VIOLENT SHAKING I EXPERIENCED WHEN DRIVING MY JEEP ON THE HIGHWAY, ONLY TO FIND, POST-REPAIR, AFTER HITTING A MINOR SEAM ON THE HIGHWAY AT A SPEED OF 52 MPH, THAT THE "DEATH WOBBLE" WAS WORSE THAN EVER, AND MY JEEP WAS TOTALLY UNSAFE TO DRIVE. THE FACT THAT NO ONE HAS DIED YET FROM LOSING CONTROL WHEN THEIR JEEP STARTS VIOLENTLY SHAKING WHILE THEY'RE SPEEDING DOWN THE HIGHWAY (THAT WE CAN PROVE) DUE TO AN OBVIOUS DESIGN FLAW IN THESE VEHICLES IS A SHAMEFUL REASON FOR THE NHTSA TO DISMISS THIS ISSUE. I'VE BEEN VERY LUCKY, SO FAR THAT OTHER DRIVERS HAVE NOTICED ME RAPIDLY REDUCING MY SPEED IN TIME TO GET OUT OF MY WAY. I'VE BEEN LUCKY THAT ROAD CONDITIONS ALLOWED ME TO SLOW DOWN OR PULL OVER. I'VE BEEN LUCKY TO BE GOING SLOW ENOUGH TO REDUCE MY SPEED BEFORE I LOST CONTROL. I'VE STOPPED DRIVING ON THE HIGHWAY, STOPPED DRIVING LONG DISTANCES, AND PLAN TO TRASH MY JEEP AS SOON AS POSSIBLE, THOUGH I JUST INVESTED $1,000 IN ITS REPAIR. IS THAT RIGHT?
NHTSA complaint #10713762 — an unverified report by a vehicle owner.
at 150,000 milesBrighton, MA
STEERING
MY 1999 JEEP CHEROKEE SHAKES VIOLENTLY AT SPEEDS OVER 50 MPH WHEN I HIT A SLIGHT UNEVENNESS IN THE ROAD. I'VE HAD MY JEEP INSPECTED BY A JEEP DEALER, PAID TO REPAIR THE PROBLEM, AND IT STILL REMAINS. THIS IS A WELL-DOCUMENTED, REPEATED ISSUE, THAT I, AND MANY OTHERS HAVE EXPERIENCED, DRIVING JEEPS. IT'S BEEN REPORTED ON BY BOTH ABC NEWS (HTTP://ABC7NEWS.COM/ARCHIVE/8768540/) AND FOX NEWS (HTTP://WWW.FOXNEWS.COM/LEISURE/2012/07/09/WHAT-NEED-TO-KNOW-ABOUT-JEEP-DEATH-WOBBLE/) AND ACKNOWLEDGED BY CHRYSLER IN A TECHNICAL SERVICE BULLETIN. I WENT TO MY LOCAL JEEP DEALERSHIP, CHRYSLER TECHNICAL SERVICE BULLETIN IN-HAND, SPENT $1,000 TO REPLACE MY ENTIRE STEERING SYSTEM AT THEIR BEHEST TO CORRECT WHAT THEY CLAIMED WAS CAUSING THE VIOLENT SHAKING I EXPERIENCED WHEN DRIVING MY JEEP ON THE HIGHWAY, ONLY TO FIND, POST-REPAIR, AFTER HITTING A MINOR SEAM ON THE HIGHWAY AT A SPEED OF 52 MPH, THAT THE "DEATH WOBBLE" WAS WORSE THAN EVER, AND MY JEEP WAS TOTALLY UNSAFE TO DRIVE. THE FACT THAT NO ONE HAS DIED YET FROM LOSING CONTROL WHEN THEIR JEEP STARTS VIOLENTLY SHAKING WHILE THEY'RE SPEEDING DOWN THE HIGHWAY (THAT WE CAN PROVE) DUE TO AN OBVIOUS DESIGN FLAW IN THESE VEHICLES IS A SHAMEFUL REASON FOR THE NHTSA TO DISMISS THIS ISSUE. I'VE BEEN VERY LUCKY, SO FAR THAT OTHER DRIVERS HAVE NOTICED ME RAPIDLY REDUCING MY SPEED IN TIME TO GET OUT OF MY WAY. I'VE BEEN LUCKY THAT ROAD CONDITIONS ALLOWED ME TO SLOW DOWN OR PULL OVER. I'VE BEEN LUCKY TO BE GOING SLOW ENOUGH TO REDUCE MY SPEED BEFORE I LOST CONTROL. I'VE STOPPED DRIVING ON THE HIGHWAY, STOPPED DRIVING LONG DISTANCES, AND PLAN TO TRASH MY JEEP AS SOON AS POSSIBLE, THOUGH I JUST INVESTED $1,000 IN ITS REPAIR. IS THAT RIGHT?
NHTSA complaint #10713762 — an unverified report by a vehicle owner.
at 150,000 milesBrighton, MA
STRUCTURE:BODY
MY 1999 JEEP CHEROKEE SHAKES VIOLENTLY AT SPEEDS OVER 50 MPH WHEN I HIT A SLIGHT UNEVENNESS IN THE ROAD. I'VE HAD MY JEEP INSPECTED BY A JEEP DEALER, PAID TO REPAIR THE PROBLEM, AND IT STILL REMAINS. THIS IS A WELL-DOCUMENTED, REPEATED ISSUE, THAT I, AND MANY OTHERS HAVE EXPERIENCED, DRIVING JEEPS. IT'S BEEN REPORTED ON BY BOTH ABC NEWS (HTTP://ABC7NEWS.COM/ARCHIVE/8768540/) AND FOX NEWS (HTTP://WWW.FOXNEWS.COM/LEISURE/2012/07/09/WHAT-NEED-TO-KNOW-ABOUT-JEEP-DEATH-WOBBLE/) AND ACKNOWLEDGED BY CHRYSLER IN A TECHNICAL SERVICE BULLETIN. I WENT TO MY LOCAL JEEP DEALERSHIP, CHRYSLER TECHNICAL SERVICE BULLETIN IN-HAND, SPENT $1,000 TO REPLACE MY ENTIRE STEERING SYSTEM AT THEIR BEHEST TO CORRECT WHAT THEY CLAIMED WAS CAUSING THE VIOLENT SHAKING I EXPERIENCED WHEN DRIVING MY JEEP ON THE HIGHWAY, ONLY TO FIND, POST-REPAIR, AFTER HITTING A MINOR SEAM ON THE HIGHWAY AT A SPEED OF 52 MPH, THAT THE "DEATH WOBBLE" WAS WORSE THAN EVER, AND MY JEEP WAS TOTALLY UNSAFE TO DRIVE. THE FACT THAT NO ONE HAS DIED YET FROM LOSING CONTROL WHEN THEIR JEEP STARTS VIOLENTLY SHAKING WHILE THEY'RE SPEEDING DOWN THE HIGHWAY (THAT WE CAN PROVE) DUE TO AN OBVIOUS DESIGN FLAW IN THESE VEHICLES IS A SHAMEFUL REASON FOR THE NHTSA TO DISMISS THIS ISSUE. I'VE BEEN VERY LUCKY, SO FAR THAT OTHER DRIVERS HAVE NOTICED ME RAPIDLY REDUCING MY SPEED IN TIME TO GET OUT OF MY WAY. I'VE BEEN LUCKY THAT ROAD CONDITIONS ALLOWED ME TO SLOW DOWN OR PULL OVER. I'VE BEEN LUCKY TO BE GOING SLOW ENOUGH TO REDUCE MY SPEED BEFORE I LOST CONTROL. I'VE STOPPED DRIVING ON THE HIGHWAY, STOPPED DRIVING LONG DISTANCES, AND PLAN TO TRASH MY JEEP AS SOON AS POSSIBLE, THOUGH I JUST INVESTED $1,000 IN ITS REPAIR. IS THAT RIGHT?
NHTSA complaint #10713762 — an unverified report by a vehicle owner.
Washougal, WA
SERVICE BRAKES
NO CRASH, NO ACCIDENT THIS IS A COMPLAINT ON SAFETY AND LACK OF AVAILABILITY TO A "DO IT YOURSELF" (DIY) CERTIFIED MECHANIC ON BRAKE BLEEDING. I AM A CERTIFIED AVIATION MECHANIC AND WELL VERSED ON BLEEDING BRAKES. ON THE JEEP LISTED THERE IS A REQUIREMENT TO USE A SCANNER (THE CHRYSLER DRB III SCAN TOOL) WHICH PLUGS INTO THE OBD-2 SYSTEM TO RUN THE PUMP IN THE ABS SYSTEM. THIS RUNNING OF THE ABS PUMP SHOULD MOVE ANY AIR WITHIN, INTO THE LINES SO THAT SUBSEQUENT BLEEDING OF THE WHEEL LINES WILL REMOVE THE AIR. THE SCANNER COST IS PROHIBITIVE FOR THE DIY MECHANIC AND THE OWNER IS FORCED TO TAKE THE VEHICLE TO A DEALER FOR PROPER BLEEDING OF THE BRAKES. EVEN A USED SCANNER IS VALUED AT $3977 ON EBAY THIS DATE. THERE ARE VARIOUS "TRICKS" TO GET THE ABS PUMP TO RUN, SUCH AS A PANIC STOP ON A SLICK GRASSY SURFACE AND THAT WILL GET THE PUMP TO RUN, BUT THE BRAKES MUST BE BLED IMMEDIATELY TO GET THE DESIRED RESULTS, ON THE SLICK, GRASSY SURFACE. THIS COMPLAINT IS ABOUT THE DISSERVICE TO THE MECHANIC IN THE FIELD AND THE GREAT SAFETY ISSUES THAT COULD ARISE WITH IMPROPERLY BLED BRAKES. WITHOUT THE ABS BLED PROPERLY, THE BRAKES ARE MUSHY AND EVEN AFTER PUMPING, ARE NOT THE BRAKES THEY SHOULD BE FOR THE SAFETY OF NEARLY A TWO TON VEHICLE. THERE SHOULD BE AN AFFORDABLE SCAN TOOL THAT WILL DO THE JOB FOR THE BASIC MECHANIC WHO WANTS TO DO THEIR VEHICLE HIM/HER SELF AND THOSE SAME FOLKS SHOULDN'T BE FORCED TO TAKE THE VEHICLE TO THE DEALER JUST TO ACHIEVE THE PROPER SAFETY STANDARDS.
NHTSA complaint #10680079 — an unverified report by a vehicle owner.
at 114,056 milesEast Greenbush, NY
SERVICE BRAKES
THE REAR BRAKE LINE (STEEL) NOT THE RUBBER LINE FAILED WHILE PULLING THE VEHICLE OUT OF THE GARAGE. IT WAS COMPLETELY ROTTED THROUGH, DESPITE ROUTINE MAINTENANCE (BLEEDING OF OLD FLUID) BEING PERFORMED. IT WAS DETERMINED BOTH THE FRONT AND REAR LINES NEEDED REPLACEMENT DUE TO SEVERE ROT. THESE SHOULD HAVE BEEN MADE OUT OF A CORROSION RESISTANT METAL.
NHTSA complaint #10664750 — an unverified report by a vehicle owner.