37 of the
1,395 complaints filed about the Jeep Gladiator
are about the glass, mirrors and wipers —
3% of everything owners reported.
The worst model year for it is 2020.
37
Complaints
3%
Share of all complaints
0
Crashes
0
Fires
Windows, Mirrors & Wipers complaints by model year
Two of the same faults occurred within the same month of each other. The first: while driving home from work on the highway, while heavily raining, without warning every alarm light possible engaged, windshield wipers went full speed, vehicle would not shift, and my steering locked up (not to be confused with lost power steering). After about a mile I was able to encourage the Jeep off the side of the highway. While waiting for my tow, with the E Brake set and in Park, the Jeep kept trying to crawl forward on its own. I was unable to turn the vehicle off as it would not respond, in addition to an alarm warning saying not to turn off the Jeep. The second occurrence was in the parking garage at work; I pulled through the parking stall, put the Jeep in reverse to back up and the same fault took place. No steering, wipers on full speed, every alarm on the dash was engaged. Thankfully I was not a highway speed. I was able to turn off the Jeep this time after about 5 minutes of attempting to.
NHTSA complaint #11717839 — an unverified report by a vehicle owner.
As I was driving, I reached out over the dashboard and accidentally lightly bumped the front windshield with my hand. Light enough that my middle knuckle barely tapped the glass, and the windshield spider cracked completely top to bottom, left to right, and every other angle. The force can be compared to wiping or cleaning your dashboard and bumping your finger tips into the glass. The windshield is broken all the way through. Im reporting this because Im fairly certain windshields are supposed to hold up to more than someone's knuckle lightly bumping them. The windshield did not have any damage prior to this moment and had just been to the dealership for standard maintenance confirming no damage to the windshield prior to this event. Visibility became immediately obscured for me as the driver, the windshield flexed and cracked even more as we drove to a safe location clearly indicating it was no longer safe for us to be in the vehicle. No warnings came up. The incident is fresh for us, but many Jeep Gladiator owners experience windshields breaking incredibly easily with extreme breaks for minimal impacts.
NHTSA complaint #11667862 — an unverified report by a vehicle owner.
Steering damper is affected by a recall and i have not received the recall. Causes truck to abruptly jerk left or right causing a lif e threatening matter to everyone one the road
NHTSA complaint #11652247 — an unverified report by a vehicle owner.
I was driving on a highway and the sun visor suddenly fell down but was still suspended by a wire and therefore obstructed my view. Nearly caused an accident. The arm that supports the sun visor seems to have dislodged from its housing. A quick search revealed this is such a common problem, there are many aftermarket parts sold to fix this problem. My vehicle is outside warranty, but several Jeep forum posts indicate this issue was not covered by Jeep’s warranty. The Jeep dealer is charging $382 to fix what should be a recall.
NHTSA complaint #11649133 — an unverified report by a vehicle owner.
When cresting a hill the sun was suddenly shining brightly into the driver's eyes. When deploying the driver's side sun visor, the hinge broke, making the visor flop loosely down, not effectively blocking the sun, and causing driver distraction. When trying to find a repair remedy online, this appears to be a widespread and multi-year problem that the manufacturer is back-logged on the necessary repair parts. The defect is so widely known and spread, that an after market retailer has developed and is selling repair parts to address this manufacturers safety design defect.
NHTSA complaint #11598753 — an unverified report by a vehicle owner.
While driving on the interstate, driver and passenger sun visors has fallen out of the sun visor mount blocking/impairing road visibility. It is extremely dangerous when this happens at highway speeds as an individual may lose control on their vehicle.
NHTSA complaint #11595104 — an unverified report by a vehicle owner.
Rear view camera has stopped functioning. Vehicle is difficult to see out of when backing up. Lack of rear view camera makes reversing dangerous in certain situations. No. No. Camera failed with no warning.
NHTSA complaint #11592288 — an unverified report by a vehicle owner.
Rear window leaks badly, when raining causes the interior to fog up making it difficult to see. Turning on A/C clears most the fog, but the rear window is still not clear enough to see what's behind or on the sides when making lane changes. This is not an isolated incident, Jeep repairs with the same process which leaks again after a few months. Need a permanent fix to this design flaw.
NHTSA complaint #11586480 — an unverified report by a vehicle owner.
Brand new Jeep gladiator. 458 miles on it and the windshield glass cracked. No rock or external object hit it, simply faulty glass. I went to an online forum and found that windshields cracking on jeep’s is extremely common and Jeep refuses to warranty or do anything about it.
NHTSA complaint #11568699 — an unverified report by a vehicle owner.
While driving the drivers side sun visor attachment failed and the visor fell down in my field of view on a 2 lane highway and would not stay up. The road was smooth and there was no jarring that caused it to fall down at that time. Looking at the design, it appears to be a plastic part that failed at a reduced area so just a poor design. Suspect it affects most of the Jeep Gladiators and wranglers.
NHTSA complaint #11557054 — an unverified report by a vehicle owner.
On 10/29/2023 I was driving down the road and I turned on my windshield defrost and my windshield just starting cracking. The crack is about 8-9 inches long upon initial crack and it is continuing to spread.
NHTSA complaint #11552484 — an unverified report by a vehicle owner.
The defroster only blows out of the center of the windshield. So the drivers side and passenger sides of the windshield do not clear up at all. This causes me to not being able to safely see where I am driving when my windshield is foggy or covered with snow and ice. This is not the only Jeep Gladiator or Wrangler JL/JLU that is affected. People are complaining all over forums on the internet and to their local dealerships. This issue needs to be fixed before someone gets hurt or killed because you can’t safely see where you are driving or what’s in front of your vehicle or out the side windows since they don’t clear up either like they are supposed to do. I just bought this vehicle on the 28th of August, it only has 12600 miles on it so it is basically brand new and it should not have this issue at all. The 12th was the first time I’ve had to use my defrost in my vehicle and that’s how I found out it didn’t work properly. Having to take your child to school is not a good time to find out you can’t safely drive because you can’t see without constantly using a towel to clean the windshield off.
NHTSA complaint #11544213 — an unverified report by a vehicle owner.
While I was driving on the freeway, suddenly all of my warning lights came on and my windshield wipers and the power steering went out. It was very difficult to pull over with the power steering out and stop. This is the second time this has occurred in 6 months. The first time this happened I had it towed to the dealer, they found nothing wrong but when I went to pick it up it happened again before I left the dealer. The service manager kept it and they ran more codes and thought they resolved the problem, but the same thing happened again when I went to pick it up. Finally, they gave me a loaner vehicle and after a month the Gladiator was finally fixed. The dealer said it was a defective wiring harness. Now the same problem is back. This is a serious safety issue due to the power steering going put and locking up the steering wheel. I have read many, many complaints from other Jeep Gladiator owners of the same issue.
NHTSA complaint #11506707 — an unverified report by a vehicle owner.
I turned on my defroster and a 8 inch long crack happens from the middle bottom of the windshield. This is the second time in a year this has happened. There are numerous examples online of this happening. I live in Florida so it’s not because of the extreme temperature changes. It was only 50 deg F.
NHTSA complaint #11497847 — an unverified report by a vehicle owner.
Windshield cracked in center - replaced - 3rd windshield installed today(8/22/2022) 1st 2 cracked in same place. If broke could enter driver/passenger compartment. Windshield repair shop and now again by Kunes CDJR Oregon (Chrysler dealer/place first purchased/new), Oregon, Illinois. Inspected by service department at dealership -
NHTSA complaint #11480565 — an unverified report by a vehicle owner.
The sun visor bracket failed on both the passage and drivers’ side of the vehicle. On the driver’s side when the bracket fails it impends the driver’s vison as gravity defaults the position in a down angle.
NHTSA complaint #11475022 — an unverified report by a vehicle owner.