84 of the
1,395 complaints filed about the Jeep Gladiator
are about the other systems —
6% of everything owners reported.
The worst model year for it is 2020.
Truck failed to find gear shuddered lost speed in traffic while going up a hill. Limp mode was initiated. This is a known manufacturers defect with a tsb applied against the known issue. Issue is widespread when researched but not made known by the manufacturer of the truck. Dealership refusing repair under goodwill due to truck being out of mileage by 5000miles. Symptoms started prior to exiting warranty but due to no communication by dealership or manufacturer unit was not brought in for repair prior. Repeat this is a known defect that is being ignored by manufacturer.
NHTSA complaint #11756306 — an unverified report by a vehicle owner.
My husband parked this car in my driveway at 8:15 pm. Our security cameras show a spark under the car at 8:35. By 8:42 the front half of the car was completely engulfed in flames. The front half of the car is totally burned.
NHTSA complaint #11753558 — an unverified report by a vehicle owner.
What happened: Driving on road, check engine light and traction control light appeared, smelled metallic-type odor, pulled over, before I could put it in park smoke started pouring from under the hood on passenger side. Unable to extinguish due to ball of flames hitting me as I opened hood. Burned it to the ground. Which component: I'm assuming it was the electric hydraulic power steering pump (EHPSP) wiring. The fire was on the passenger side. The vehicle is available for inspection in a tow lot near [XXX]. Safety: It caught fire on a small dirt road in the country. I was the only occupant and I was uninjured. There was nobody on the road at the time. Thankfully the woods got rain recently or it would have caused a massive forest fire. Problem reproduced: No Inspection: No one has inspected the car yet. Warning: There was no other warning other than described above and the truck was behaving perfectly normal. Other: The vehicle was taken to Tri-Lakes Ford in [XXX] to replace the high pressure fuel pump (another recall). They told me they didn't have the parts to fix the steering yet, so I planned on coming back when they did. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
NHTSA complaint #11750338 — an unverified report by a vehicle owner.
Factory installed Corning Gorilla Glass became marred and scratched from windshield wiper during rain fall. Glass also developed a crack in the right lower corner of the glass from unknown source (not a stone or road hazard). I requested the repair be covered under the original factory warranty and the repair was rejected. Per the dealership the glass is covered for 24/24 if NOT factory installed. It's covered for 12/12 if it IS factory installed. My windshield is factory installed and out of the 12/12 but still would have been covered under the 24/24 warranty otherwise. I see a lot of complaints about the Corning Gorilla windshields failing.
NHTSA complaint #11749657 — an unverified report by a vehicle owner.
2025 Jeep Gladiator Rubicon X. I have experienced two separate incidents in less than a month where the vehicle accelerated suddenly and violently, while attempting to park in my garage. Both incidents resulted to significant damage to a parked vehicle, and the building structure. Both incidents were completely random and unexpected. I assumed the first on was caused by something I did. I know with 100% certainty, that the second was not. My research indicate this might be related to a faulty Hill Start Assist control module. Apparently when the Jeep Gladiator is on a slight incline (which it was in both incidents) the Hill Assist locks the breaks, which can release suddenly when the accelerator is pressed. This seems to be exactly what happened, and the sudden acceleration was violent. This is an extremely dangerous issue that needs through investigation.
NHTSA complaint #11745476 — an unverified report by a vehicle owner.
Called dealership about recall they told me they can not fix the problem. I can not park my car near a structure. So where am I parking my car. I asked if my car driving weird can be from this recall they told could be possible but they have no resolution for it.
NHTSA complaint #11744697 — an unverified report by a vehicle owner.
Lost the clutch, no ability to shift, had no propulsion. 60 seconds later, the car was on fire while driving. Pulled over, got out, and within 20 minutes the car completely burnt to the ground. Wa state law states that the vehicle used or new should not have been sold in condition. Vehicle was purchased in 2025. Carfax report shows that vehicle was sold from dealership in Florida days after the recall was issued.
NHTSA complaint #11731551 — an unverified report by a vehicle owner.
Back glass shattered spontaneously. It is on Jeep website that it is know to be a manufacturer of defect. Dodge/Jeep will not repair or offer any assistance. It's a 2023 Jeep gladiator milage is under 30,000 miles. It garage kept and only driven 1 day a week and sometimes not even that.
NHTSA complaint #11725875 — an unverified report by a vehicle owner.
While my vehicle was still under factory warranty, a mechanical issue was diagnosed by the dealership and a replacement part was ordered. The part was placed on backorder, and I was advised I would be contacted once it arrived. I was never notified when the part became available. By the time I was contacted weeks later, the warranty period had expired. I immediately scheduled service once I learned the part was available. During the repair visit, I was informed that the prolonged delay resulted in additional damage, including components related to braking and sealing. These components are available for inspection and were identified by the servicing dealership. Brake system involvement raises safety concerns, as reduced braking effectiveness can increase stopping distance and risk to occupants and others. The condition was confirmed by dealership technicians during service. The issue was not caused by misuse and occurred due to a delayed repair that originated under warranty but could not be completed due to parts unavailability and lack of notification. The vehicle remains under dealer inspection and repair. Warning symptoms were present prior to service, and the condition was confirmed by the dealership upon inspection.
NHTSA complaint #11717180 — an unverified report by a vehicle owner.
I have had my gorilla glass replaced two years ago for cracking on its on, my front windshield cracked again 2 weeks ago for no reason and it cracked in the same location, causing a huge crack along my vison. This glass is supposed to be unbreakable and yet it broke twice since ownership all by it self. No rock chips or anything. I was just sitting at a traffic light when I heard a ting and the crack just grew before my eyes. Bad glass and Mopar knows its a flaw but will not replace it.
NHTSA complaint #11716670 — an unverified report by a vehicle owner.
The heating steering wheel had an electrical short in the heating element where it began to melt the rubber of the steering wheel and start smoking. This became very hot where it could burn my hand. I was forced to pull over immediately to diagnose the problem before anything else could burn. The smoking stopped when I tuned off the heated steering wheel.
NHTSA complaint #11708632 — an unverified report by a vehicle owner.
Instrument cluster gauge panel. It doesn't work, and other gladiator models have been recalled for the same issues. Issues with radio, have taken it in many times for same issues and nothing changed, wiring doesn't work properly under seats and on driver door. The green busbox was faulty from factory, can't have glove box in due to interfering with wires behide it.
NHTSA complaint #11707825 — an unverified report by a vehicle owner.
The automobile's consumer-facing SOFTWARE enables WIFI on the user's mobile phone devices, in my case, ANDROID. However, at the end of the drive, after the STOP button has been depressed, and the car should be stopped, the SOFTWARE fails to turn-off the WIFI that it enabled, thus causing a battery drain of the ANDROID device. When a feature is enabled, it is serious ERROR and BUG to fail to reset the settings to the prior state. Further, this SOFTWARE error and bug causes countless waste of millions or billions of WATTS per year. This bug is serious error and should be addressed on a high priority. Consider the poor consumer driving or even just existing in mid-west snow conditions needing to use his phone , but idiot Stelantis turned-on WIFI on his Android, but then FORGOT to turn-off the WIFI feature, so poor Consumer freezes to death because Jeep forgot to DISABLE after they enabled WIFI, not allowing for the Consumer to make a life-saving call. Further, It is understood by this Consumer that Jeep enabled the WIFI, in order to collect satellite radio usage and album cover pictures, and other reasons. Jeep must report each and every data collection and allow for each and every data collection to be approved or denied by the consumer, which they have not done, so far as I know. Enabling Android power drain and not turning it off when done, is like leaving the lights on when they are not in use, except more egregious, and a serious safety issue. It seems to me that the NHTSA should have inspected this software prior to Jeep spreading it to the public. Further, the hands-free calling worked at first, now it doesn't work. In addition, when turning and in 4wd, the automobile shakes and groans and jumps, when turning.
NHTSA complaint #11706757 — an unverified report by a vehicle owner.
A tire-related safety issue was discovered on a recently purchased 4×4 vehicle. The left rear tire was found to be a completely different model from the other tires, and it consistently lost air pressure shortly after the vehicle was picked up. The mismatched tire and repeated PSI loss created a potential safety risk because uneven traction on a 4×4 vehicle can affect braking stability, handling, and overall control. This condition could lead to loss of control, especially at higher speeds or in emergency situations . The issue was inspected by an authorized service center, which confirmed that the tire was losing air and that the tire model did not match the others. However, only one rear tire was replaced, leaving the vehicle with one new tire and one used tire on the same axle. This does not resolve the safety concern. No warning lamps were displayed, but the tire repeatedly showed low pressure shortly after driving. The mismatch and pressure loss were the first noticeable symptoms. The component (rear tires) is available for inspection upon request.
NHTSA complaint #11703496 — an unverified report by a vehicle owner.
Without any warning and after about 7 minutes of driving, Jeep turned off while driving at about 40 mph. There were no dash lights or warnings and the Jeep has never had an issue or any other symptom previously. Would not start and had to be towed. 8 hours later it was still in a crank no start condition. Both batteries were fully charged so not a battery issue. I'm a long time Jeep owner, VP of the Middle Peninsula Jeep Association LLC and fairly well versed in Jeep mechanics. I only say that to let you know that I have a lot of experience with Jeeps, was able to exclude certain causes and have not encountered thisnwith any of my previous Jeeps. Jeep is in show condition and meticulously cared for. The day after vehicle shut off, all dash lights and windows also stopped working so issue also caused batteries to fully drain. Dealership says it is needs a new PDC. I strongly suspect this is due to manufacturer defect related to PCM and some of manufacturing defects associated with COVID-era manufacturing issues. Uncertain if it could also be related to other open recall. Vehicle has less than 50K on it. It really doesn't feel right that just a large component would go out on such a new Jeep and definitely isn't in accordance with the quality I've come to know and expect when owning other Jeeps. Would appreciate anything you can do to assist. On another note, about half of the Gladiators I see have the 3rd brake light out (mine included). Any idea what the issue could be with that as I also have to get that replaced, too. Many thanks!
NHTSA complaint #11700771 — an unverified report by a vehicle owner.
The digital instrument cluster in my 2020 Jeep Gladiator has failed. The center display (LCD) went completely black, even though the backlight still glows faintly. This screen typically displays critical information such as vehicle speed, warnings, messages, and alerts. Without this display, I cannot monitor key safety information while driving. The analog gauges still function, but the central digital panel remains blank regardless of ignition mode (RUN or ON). After diagnosing the issue myself, I confirmed power was present at the fuse terminals. I inspected and replaced fuse F36, which was damaged and likely contributed to the display losing power or shorting. I also inspected related fuses F43 and F57 (BCM and IOD power supply), which were intact. This is not an isolated problem. Research shows that other Jeep Gladiator owners (especially 2020 models) are experiencing identical symptoms — black instrument displays, “Push Brake to Start” messages that stay on after shutdown, and modules not entering proper sleep mode. These issues align with the symptoms listed in TSB 08-002-21A, which relates to software and communication faults between the BCM and IPC. Jeep dealership confirmed the failure and quoted $700–$1,000 for full cluster replacement, stating there are no DTC codes and no reflash updates available, and that the cluster must be replaced outright. Jeep has not issued a recall, yet this is clearly a widespread failure affecting visibility and safety of vehicle operation. The problem poses a safety risk to myself and others. I cannot see alerts or diagnostic messages while driving. If this happened at night or during highway travel, it could increase accident risk. Jeep should issue a recall or warranty coverage extension for the instrument cluster failure in affected 2020 Gladiators.
NHTSA complaint #11699514 — an unverified report by a vehicle owner.
The information screen in the instrument cluster between the speedometer and tachometer went blank. Sometimes it will light up blue or even function. The screen is the display for fuel, temperature, odometer, gear selected, etc. From what I have read this happens to many of these vehicles. The fix dealers are using is to use remanufactured parts which are back ordered with no known date of delivery. I am informed the remanufactured part is about $500 not including labor. The vehicle will run and drive, however I won't know how much gas I have, I don't know if the vehicle is overheating, and I don't know how many miles I have traveled without trying to track it. If I want the new part to have an accurate odometer I have to leave it with the dealer for an unknown period of time. This seems potentially unsafe and likely to impact many vehicles given that the part is remanufactured and back ordered. A systemic flaw of this nature seems like something which could warrant a safety recall.
NHTSA complaint #11698987 — an unverified report by a vehicle owner.